# Page 5 | Microsoft Teams Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 5 - Is Microsoft Teams the right Meeting solution for you? Explore 10931 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/168668/Microsoft-Teams/reviews

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Microsoft Teams

4.5 (10931)

[View alternatives](https://www.capterra.com/p/168668/Microsoft-Teams/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 30th, 2026

# Page 5 - Reviews of Microsoft Teams

## Showing most helpful reviews

Showing 101-125 of 10931 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Shelli F.  
HR  
Construction  
Used the software for: 2+ years

### "Great! Works awesome."

December 4, 2025

5.0

Great! I've never had many issues. I'd recommend it to anyone needing an instant messaging system.

Pros

I love how easy it is to use. It's fast and reliable and I can use it for people inside my organization and out.

Cons

Sometimes it's a little slow and uploading documents doesn't always work but I'm not sure why. I wish you could personalize the notification noise.

Review Source

Samantha E.  
Agent  
Insurance  
Used the software for: 2+ years

### "Great communication tool"

October 28, 2025

5.0

Overall the experience with teams has been great and it continues to amaze me daily with the number or apps and tools it has.

Pros

The ability to integrate many tools and to have communication readily available and accessible throughout the company.

Cons

Not applicable. I enjoy teams and think it has been an excellent tool for our company and for the ability to integrate other apps

Switched from

[Cisco Jabber](https://www.capterra.com/p/212050/Cisco-Jabber/)

We swapped due to accessibility and functions

Review Source

Julia W.  
Director of HR  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Teams is a great product but would like enhancements."

February 9, 2026

5.0

Overall, Teams is a great solution to comply with HIPAA and reach and communicate quickly and easily with other employees.

Pros

The Ease of Use, Team Communication, Team Collaboration, Customization Options, and Added App integration.

Cons

The cost of Teams is expensive and not being able to view messages between other employees as a Global Admin on the account. We can do this for Outlook, so why can't we with Teams?

Review Source

GT

Grace T.  
Sales Representive  
Business Supplies and Equipment  
Used the software for: 1-2 years

### "Overly complicated, not reliable "

August 13, 2025

2.0

Very frustrating. I prefer using simple communication methods for quick conversations. Teams is overly complicated for the intended purpose of a quick tool for communication.

Pros

I have very few good things to say about Microsoft teams. I would say what I like most is that it allows me to communicate with several different groups in one place.

Cons

Teams is overly complicated. I do not like having to put a subject and message for a quick communication. Teams is not reliable as it seems to continuously change. The updates always complicate communication.

Switched from

[Slack](https://www.capterra.com/p/135003/Slack/)

I was not a part of the decision. although I like slack a lot better!

Review Source

CH

Carnell H.  
Owner  
Real Estate  
Used the software for: 1-2 years

### "Microsoft Teams - BEST MEETING SOFTWARE"

January 17, 2026

5.0

Best produce in the world for virtual meeting in office & in the field. No other meeting software stands a chance with Microsoft Teams!

Pros

Amazing product when you need to virtually connect with your team in office & out in the field with solid reliability. On/Off video, audio, & background options makes environment extremely professional.

Cons

Truly there are no cons regarding Microsoft Teams, product does everything it is suppose & more. Only issue is connectivity in the field yet that is due to Wifi connection & cellular providers.

Alternatives considered

[WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)

Reason for choosing Microsoft Teams

Microsoft Teams stands alone in the virtual meeting software.

Review Source

MM

Michele M.  
Team Coordinator  
Telecommunications  
Used the software for: 2+ years

### "Robust Centralized Communication Program for Everyone in 2025"

August 14, 2025

4.0

Pros

Microsoft Teams allocates a centralized workspace that allows teams to chat and work together on projects via collaboration, meeting and customizable dashboard.

Cons

Apart from complexity of the platform which is an obvious thing across all robust tools I have nothing that troubles me since I have been able to customize over 70% of the available features.

Review Source

AW

Amar W.  
Desktop Analyst  
Information Technology and Services  
Used the software for: 2+ years

### "Best communication app"

June 29, 2025

5.0

my experience is Good with ms teams,Its providing chatting and communication service,file sharing, integration with outlook and sharepoint, we easily connect with our lovely friends and collegue on video and voice calls, it helps us in daily life routine and work enviorment. teams is most popular application in world.

Pros

As per my experience, ms teams is good chatting and communication application, we can schedule meetings, invite multiple peoples including video calls, people can share screen with each other whenever they have difficulties and get the resolve instantly on teams. you can use this application on any devices like windows, MAC and ios devices, its compatible with any devices without any issues. today's date teams is most popular application in world.

Cons

I am from IT and As per my experience, we can not perform administrative task via microsoft teams, like when we run any task and programm as administrator then we can not enter credrential via teams to client device that is cons about microsoft teams, sometime it will not work when we are facing issue o low speed internet. that some cons i observed in daily work life.

Review Source

Glory A.  
Customer Service Representative  
Entertainment  
Used the software for: 2+ years

### "Reliable for Teamwork, But Could Be Smoother"

May 1, 2025

5.0

Overall, it’s been solid—great for staying connected with my team, though it could be a bit more responsive at times.

Pros

I really liked how easy it was to chat, call, and share files all in one place—super convenient for team collaboration.

Cons

Sometimes it feels a bit slow or clunky, especially when switching between chats or loading files.

Review Source

IJ

Ishan J.  
SDET  
Computer Software  
Used the software for: 1-2 years

### "Easy to Use but Can Be Laggy at Times"

July 8, 2025

3.0

Teams is a decent tool, especially for companies or colleges already using Microsoft products. But if you’re looking for something lightweight, fast, and more intuitive, it might not be the best. It does the job , but not without some frustration along the way.

Pros

I’ve been using Microsoft Teams for over a year now, mainly for academic group work, online classes, and a few internship-related meetings. It’s definitely useful, especially if your organization or college already uses Microsoft 365.

Cons

Seamless integration with OneDrive, Word, Excel, and Outlook. I can open and collaborate on documents without leaving the app. Meeting scheduling is smooth — it connects with the calendar and sends invites directly. The chat feature is organized, and I can find previous conversations easily. The file sharing works well and even supports version history.

Review Source

VR

Verified Reviewer  
Research Scientist  
Building Materials  
Used the software for: 2+ years

### "Well Integrated Microsoft Office Tool"

July 6, 2025

5.0

Useful tool that makes communication easy, well integrated with the Microsoft suite, but definitely not without some glitches in calls.

Pros

It isn't just a messaging platform but an all in one tool that integrates meetings, Outlook, documents in Sharepoint, all together.

Cons

There are some pretty bad glitches with calls, one of the core products at times. Like calls dropping out on the phone, or not connecting properly, especially when paired with a need to enter your PIN.

Review Source

Muhammad Zohaib A.  
Social Media Marketing Expert  
Marketing and Advertising  
Used the software for: 2+ years

### "Microsoft Teams- Best Meetings Scheduling Tool"

November 27, 2025

5.0

My overall experience with Microsoft Teams is super good as I am still using it to schedule the candidates interviews and sending them the invites and offer letters.

Pros

Microsoft Teams is very good for scheduling meetings, interviews and you can also save your customized written templates to use for quick response. You can also resend or recall your sent emails to do changes or editing.

Cons

Microsoft Teams meeting room, you can not check the invited persons availability until he enters in the room. But for the same company employees you can check and even give them a call if they are not entered in the meeting room.

Review Source

VR

Verified Reviewer  
App Developer  
Information Technology and Services  
Used the software for: 2+ years

### "Efficient Collaboration with Minor Hiccups"

February 26, 2026

5.0

Overall, Microsoft Teams enhances collaboration with integrated chat, calls, and file sharing, though it can feel cluttered sometimes.

Pros

I loved Microsoft Teams’ seamless collaboration—chat, video, and file sharing in one platform made teamwork efficient and organized.

Cons

Occasional lag, notifications overload, and a cluttered interface can make navigation and focus challenging.

Review Source

BB

Brendan B.  
Operations Lead  
Hospital & Health Care  
Used the software for: 2+ years

### "Multitask paradise"

November 6, 2025

5.0

Pros

I love that I can easily carry meetings over from my pc to my phone with the click of a button. As a parent I am often multitasking which MS Teams accommodates well.

Cons

There is only one issue I take with MS Teams. When added to a Team Channel there is no way to turn off notifications barring leaving the team in the app. As an operational leader I am in many group chats, but the number of times I receive notifications for messages that are not relative to my role is frustrating and 99% of them come from Team Channels.

Review Source

DB

Darshan B.  
System Analyst  
Government Administration  
Used the software for: 2+ years

### "MS Teams - Reliability"

May 24, 2025

5.0

A fantastic solution for handling business calls seamlessly on both your PC and mobile phone. Teams is a robust app that integrates phone functionality alongside the entire suite of M365 applications, making communication and collaboration more efficient than ever

Pros

Teams isn't just a powerhouse for business collaboration—it also boasts exceptional phone capabilities. It delivers the full functionality of a traditional business phone system, but without the hassle and complexity of outdated PABX setups. Streamlined, efficient, and built for modern communication.

Cons

Like any software, reliability can sometimes be a concern—crashes and voice degradation may occur. However, not all these issues stem from Teams itself; network conditions can also play a significant role in performance fluctuations.

Review Source

RH

Ronisha H.  
Claims service representative  
Insurance  
Used the software for: 1-2 years

### "Using Microsoft teams "

December 3, 2025

4.0

Overall when using the chat to communicate with coworkers it worked better the audio/ video portion was inconsistent.

Pros

Microsoft teams for the most part was easy to use when needing to have a quick meeting with my manager during the time I worked at Allstate.

Cons

The connection sometimes didn’t work well. There would be times where me and my manager would schedule to meet for a call review so we could listen together and couldn’t because the connection would fail.

Review Source

AP

Alicia P.  
Payroll Coordinator  
Construction  
Used the software for: 2+ years

### "Microsoft Teams is an Excellent Program!"

November 24, 2025

5.0

Overall, I really enjoy Microsoft Teams! Excellent source of communication- meetings, live chats, phone calls! It really has it all.

Pros

I love the ease in creating meetings and inviting coworkers to join a meeting. Joining a meeting is simple and can be done within just a few seconds. Microsoft Teams is for everyone; very user friendly.

Cons

My company is relatively small and in my opinion Microsoft Teams is for a company with that is a bit larger. We use it only for our weekly conference meetings. I have worked in larger companies and remotely where it was our sole source for communication and it was excellent!

Review Source

BS

B S.  
Operations  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Teams assists with office communication"

July 7, 2025

5.0

Teams provided my staff and I with another avenue of communication. When a thought isn't enough for an email, we send a chat. When it needs a call and we can't get to the same room, a video call. It's allowed us to store and contribute to a shared set of files. Calls are clear and rarely, if ever, dropped or garbled. And while this doesn't add to functionality very much, there are a wide array of GIFs for the chats that allow my team to be a little more lighthearted than other forms of communication might allow.

Pros

Teams has opened up a whole new way of communicating for my staff. Within days of it being unrolled for us, we were using it for video calls, text type situations, and for shared files.

Cons

I'd like to see the file sharing system be navigated more like a regular windows folder with all the display options - especially when I have picture folders and want to have a bigger display of the icons.

Review Source

Craig T.  
Director of Marketing  
Information Technology and Services  
Used the software for: 2+ years

### "Teams is a daily need for my role"

March 13, 2026

5.0

Pros

I use it every day and have become, and self-taught expert on topics, SharePoint, and OneDrive - this platform is the industry standard and is so easy to use and implement for companies.

Cons

Often, there are issues with shared screens and memory problems which can cause calls to drop or meetings to be restarted.

Review Source

SE

Sarah E.  
Project Coordinator  
Public Relations and Communications  
Used the software for: 2+ years

### "Overall A Good Video Conferencing Option"

November 10, 2025

4.0

Overall I enjoy using MS teams, and find it easy to use - most of our clients use it as well and I find it more user friendly than Zoom, Google Meet, etc.

Pros

I like that it is integrated in Microsoft Office and that it makes it easy to collaborate with my internal team. The interface is fairly intuitive and we make use off add-on apps, which has really helped our team streamline our processes.

Cons

I find that there are a few bugs/glitches that occur every now and then that can be frustrating, especially if you're in the middle of a meeting. Video quality is pretty good overall, but sometimes the app crashes at inconvenient times - not sure if this is a Microsoft issue or a computer issue though!

Review Source

DD

Dustin D.  
President and CEO  
Food & Beverages  
Used the software for: 2+ years

### "Love MS Teams"

February 12, 2026

5.0

It is now a part of our DNA. It's how we instant message, it's how we video conference and it's how we know if people are "online."

Pros

Easy to use and far superior to Zoom or GTM. It is well integrated into the entire MS platform, and very intuitive.

Cons

During the early days of the launch, call quality was poor, there were no backgrounds and the chat feature was clunky. That has all been remedied.

Switched from

[GTM Buddy](https://www.capterra.com/p/241126/GTM-Buddy/)

Integration into our overall suite of MS products

Review Source

DC

Duncan C.  
Digital Solutions Lead  
Marketing and Advertising  
Used the software for: 2+ years

### "Teams, a great tool for global connection "

July 3, 2025

5.0

Overall, I rely on Teams every day. It allows me to quickly reach my peers and also to connect with people who are in the same organisation but sit in different parts of the world

Pros

I like how easy it is to connect with everyone in your organization, no matter where they are in the world.

Cons

I don't like all the added features that try to connect into Teams like other channels or tools. I want to use Teams to connect with people. I dont like tools such as powerpoint trying to be used within Teams. It does not work to well

Review Source

VR

Verified Reviewer  
Physician  
Hospital & Health Care  
Used the software for: 2+ years

### "Teams truly allows "Team" Work"

June 15, 2025

5.0

Overall, my experience has been positive. Both of the companies I work for use it and so, like anything, the more you use it, the more you get used to the nuances and the multiple locations you can look for the information you need.

Pros

It has so many features. We built excel sheets into it, word documents, have done meetings on it, had chats on it. It has scheduling on it, so you can track where and when you are working.

Cons

It can be overwhelming with all of the side categories and there are times you feel like your calendar should have your schedule, but it has upcoming meetings. So you need to go to shifts for your schedule, for your work sessions.

Review Source

AL

Andrea L.  
Team Lead  
Logistics and Supply Chain  
Used the software for: 2+ years

### "Could use some wider functionality, but good overall"

June 18, 2025

3.0

Teams is definitely a step up from Skype. It allows us to communicate with (most) clients within the program and is fairly easy to use. There are some inexplicable things that happen from time-to-time (e.g. I will type & send a message, and then it's suddenly not visible for me, but the person I sent it to can read it), but it's overall a nice, stable program.

Pros

The ease of communication and the integration with the Outlook calendars. The Channels are helpful for keeping documents in one place.

Cons

I don't like that there are so few apps for within the Chats (not the Channels). Trying to have a shared calendar app to track vacation times and such across a whole team shouldn't be that much to ask for.

Switched from

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)

COVID made us require a better option for communication across the company.

Review Source

AB

Aaron B.  
Manufacturing Engineer  
Automotive  
Used the software for: 2+ years

### "TEAMS review"

June 16, 2025

3.0

The overall experience is good, but there can be times, when the productivuty is not as high because of what I just mentioned before, that is something that gets me upset.

Pros

most usefull characteristics of teams for me are the instant text messages and calls, and the combination of calendar to easilly shedule new meeting.

Cons

the biggest upset I have about teams, is the fact the it is designed to only have open one window at the time. And the main set back I have noticed is when yoy want to set a meeting, as you need to have open the calendar tab, by maybe sundelly I received a message that I want to see at that moment, but if I change the tab, I lost my progress on setting up the meeting I was setting. Or maybe I actyally need to get more info in a message I am wating from a co worker, I know chats can be opened independtly, but I want to actually have 2 full operational different teams windows with out that much probelm.

Review Source

VR

Verified Reviewer  
Data Analyst  
Financial Services  
Used the software for: 2+ years

### "A Useful but Occasionally Frustrating Teamwork Tool"

August 30, 2025

2.0

Overall, my experience with Microsoft Teams has been mixed. I appreciate how it integrates chat, file sharing, and video calls into one platform, making collaboration and organization easier. However, technical issues, such as glitches, lag, and connectivity problems in version 3 have sometimes disrupted my workflow. While it’s a powerful tool for teamwork, its reliability needs improvement for a smoother experience.

Pros

Microsoft Teams is a useful communication tool with colleagues when it works. It integrates chat and file-sharing functionality into one app. The ability to create group chats with different team members streamlines teamwork and helps everyone stay connected and productive.

Cons

Microsoft Teams, specifically version 3, has been quite glitchy and slow. In the chat, words sometimes appear backward when typing, and there can be up to a 30-second lag when pasting a picture. The app has also failed to connect to the network several times recently. As a result, I had to resort to using the version 2 interface on the web browser, which caused a lot of inconvenience.

Review Source

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