# Page 6 | Microsoft Teams Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 6 - Is Microsoft Teams the right Meeting solution for you? Explore 11023 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/168668/Microsoft-Teams/reviews

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Microsoft Teams

4.5 (11023)

[View alternatives](https://www.capterra.com/p/168668/Microsoft-Teams/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 13th, 2026

# Page 6 - Reviews of Microsoft Teams

## Showing most helpful reviews

Showing 126-150 of 11023 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

DB

Darien B.  
Essential Services Consultant  
Telecommunications  
Used the software for: 2+ years

### "Microsoft Teams: an Oldie but Goldie for the Ones Who Have been in the Industry for Long"

September 2, 2025

5.0

Microsoft Teams is a remarkable tool that I have a positive experience working with it regarding team communication and real-time meetings.

Pros

Microsoft Teams accomplishes my corporate meeting needs by facilitating HD video and DOLBY voice quality during video and web conferencing. MT being a Microsoft ecosystem allows me to enjoy many more features through integrations.

Cons

I have been using Microsoft Teams for over a decade now and I find even a slight issue or bug while streamlining team communication.

Review Source

MO

Madison O.  
Paralegal  
Legal Services  
Used the software for: 2+ years

### "Teams Review "

August 26, 2025

5.0

I have had a very good experience with teams and I have seen it grow over the years. I began using it in college around 2019 and now I use it in work. It is a really good communication app.

Pros

I like how easy it is to communicate with my co-workers. It allows us to know who is busy and who is not. It also allows us to group all of us together to easily communicate as a team. If we all have to work from home, it is also easy to set up a face-to-face meeting through them as well. There is also easy access to the calendar and one drive as well all from teams.

Cons

I would like to say there are little cons about teams. I have not personally ran into any big cons. I always end up exiting out of teams completely when someone sends me an attachment. I believe making a clear exit for the attachments would be my only response.

Review Source

VR

Verified Reviewer  
Development Coordinator  
Higher Education  
Used the software for: 2+ years

### "Easy communication tool for the office"

October 31, 2025

4.0

Overall, it serves it's purpose as a communication hub for the organization. Notifications are not reliable, however, it is pretty easy to use.

Pros

Microsoft Teams is relatively user friendly. It acts as a branch of the Microsoft Suite of applications, giving easy access to things like Outlook Calendar, Sharepoint, Onedrive, and most importantly, a chat feature. Notifications from SharePoint are pushed through to our Teams platform, which is incredibly helpful for keeping up with announcements. Being able to send a quick chat, instead of an email, is also a key feature for us.

Cons

I find the notifications to be unreliable. There are times when I'll see new messages and activities push through, sometimes with an icon on the screen. Other times, I'll receive no notification at all and will only find out there is something new in Teams after I open it up.

Review Source

Lauren S.  
Administrative Associate  
Higher Education  
Used the software for: 1-2 years

### "Good for calendar management and group scheduling"

January 15, 2026

4.0

Pros

I enjoy the calendar management feature of Teams most. The display keeps me organized, on track and also helps with scheduling meetings for large groups.

Cons

If you have to update a meeting after the original invite is sent, the update resends the entire invite. This forces all attendees to have to re-accept the invitation and can create confusion. I wish there was a better way for the changes to be reflected on the invite.

Switched from

[Slack](https://www.capterra.com/p/135003/Slack/)

Microsoft products are preferred by my employer.

Review Source

VR

Verified Reviewer  
Référent marketing  
International Trade and Development  
Used the software for: 1-2 years

### "Meilleur outils de com"

May 1, 2026

5.0

Réunion visio ensuite le partage des documents la mise en place des équipes avec une possibilité de sélectionner les personnes qui auront accès aux dossiers

Pros

La facilité pour la mise en place des réunions et le partage de documents la mise a jour en temps réel

Cons

Je ne trouve aucun inconvénient au contraire ça facilite énormément la communication lorsque les entreprises sont réparties dans la France

Switched from

[Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)

Capacités de sécurité de l outils facilité des partages

Review Source

Craig T.  
Director of Marketing  
Information Technology and Services  
Used the software for: 2+ years

### "Teams is a daily need for my role"

March 13, 2026

5.0

Pros

I use it every day and have become, and self-taught expert on topics, SharePoint, and OneDrive - this platform is the industry standard and is so easy to use and implement for companies.

Cons

Often, there are issues with shared screens and memory problems which can cause calls to drop or meetings to be restarted.

Review Source

Junaid E.  
IT Manager  
Hospitality  
Used the software for: 2+ years

### "All in one collaboration tool for Teams "

August 19, 2025

5.0

My overall experiene with Microsoft Teams has been an excellent. I found it a great platform for communication and collaboration within my team.

Pros

Teams is easy to setup for meetings, communicating with colleagues and file sharing all in one place. I also like their integration with other apps like outlook, onedrive and SharePoint.

Cons

Sometimes the application feels heavy on system resources especially when multiple tabs are open. I also found joining meetings through the browser has fewer features compared to the desktop app.

Alternatives considered

[Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)

Reason for choosing Microsoft Teams

We chose Microsoft Teams over Google Meet becuase Teams offers a complete collaboration ecosystem not just video conferencing.

Switched from

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

Microsoft Teams provides an all in one collaboration platform, unlike Zoom which mainly focus on meetings. Teams integrates seamlessly with M365 apps like outlook, SharePoint, and OneDrive. Additionaly, Teams offered better value since it was already included in our 365 subscription.

Review Source

Sheena W.  
Communications  
Leisure, Travel & Tourism  
Used the software for: 2+ years

### "Microsoft Teams is the best for staying in touch with your team"

May 2, 2026

5.0

Pros

I like the ability to chat with team members and stay organized, as well as seeing everyone's status, if they are working remote or on vacation.

Cons

The quality of video calls isn't always great when multiple people are on the call. Otherwise not much to complain about.

Review Source

CS

Christian S.  
President  
Education Management  
Used the software for: 2+ years

### "Teams meet with better quality"

September 11, 2025

5.0

The platform’s stability, especially during video meetings makes it my go-to productivity suite. Every crucial thing for successful meetings is here.

Pros

Sometimes I missed meetings of forgot key points but Teams solves this by bringing meetings, chat and AI notes into one place.

Cons

Teams has it all and rolling it out to my team took very little time. The number of feature set is strong and nothing disappoints.

Review Source

JM

Jared M.  
System Engineer  
Information Technology and Services  
Used the software for: 2+ years

### "Teams is a must for any 365 Customer"

October 23, 2025

5.0

Overall, we use Teams constantly throughout the day. It is how we interface and communicate internally and collaboratively be productive.

Pros

Teams is a unified platform for collaboration and communication. It might be best known as a meeting platform, but we use it centrally for working together on our team. It's a must for businesses employing Microsoft 365. It has great integration with many products, even things like external API & webhooks to produce something like internal alerting.

Cons

So, I suppose the worst thing about Teams may be its channel architecture. Once understood, its a valuable tool. However, it has to be understood & taught to employees to use effectively.

Alternatives considered

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

Reason for choosing Microsoft Teams

Better integration with Microsoft products.

Review Source

VR

Verified Reviewer  
purchasing coordinator  
Accounting  
Used the software for: 2+ years

### "Great Teams "

April 1, 2026

5.0

my overall experience i would rate it a 10/10 . it very easy to use , yo can share documents and send funny memes if need to be

Pros

I love that you can chat with you team from anywhere . It also help us plan joint meeting and shared schedules

Cons

i really do not have any cons it would be fun if can customize it a little more besides dark and light mode.

Review Source

ML

Martha L.  
Payroll and Admin Specialist  
Public Relations and Communications  
Used the software for: 2+ years

### "A much needed tool for any team"

April 16, 2026

5.0

My overall experience is that it is a great tool and important when needing to stay in communication.

Pros

Microsoft Teams is our Go To system for meetings and calendar management. It is easy to use and a great value and helps with project management. It is what we use for team communication and collaboration.

Cons

So far, Microsoft Teams has been working well for us and we have not encountered any issues with the system

Review Source

GS

Gwen S.  
Founder and CEO  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Best app for communication via departments"

March 29, 2026

4.0

Overall, teams is a great software, and helps communicating via departments very easier and efficient. Also hel0s track employees movements and status which is great.

Pros

I love the fact that you can communicate with mutiple peope withing your organization, but you can also set up calls and meetings with people thats arent in your organization. It also integrates well with alot if other apps and platforms which i think is amazing.

Cons

I wish it was able to send bugger files to people. I know it needs a limit but sometimes i wish the limit was increased for easier file transfer.

Review Source

Shelli F.  
HR  
Construction  
Used the software for: 2+ years

### "Great! Works awesome."

December 4, 2025

5.0

Great! I've never had many issues. I'd recommend it to anyone needing an instant messaging system.

Pros

I love how easy it is to use. It's fast and reliable and I can use it for people inside my organization and out.

Cons

Sometimes it's a little slow and uploading documents doesn't always work but I'm not sure why. I wish you could personalize the notification noise.

Review Source

DD

Dustin D.  
President and CEO  
Food & Beverages  
Used the software for: 2+ years

### "Love MS Teams"

February 12, 2026

5.0

It is now a part of our DNA. It's how we instant message, it's how we video conference and it's how we know if people are "online."

Pros

Easy to use and far superior to Zoom or GTM. It is well integrated into the entire MS platform, and very intuitive.

Cons

During the early days of the launch, call quality was poor, there were no backgrounds and the chat feature was clunky. That has all been remedied.

Switched from

[GTM Buddy](https://www.capterra.com/p/241126/GTM-Buddy/)

Integration into our overall suite of MS products

Review Source

Eric B.  
Senior Estimator  
Construction  
Used the software for: 2+ years

### "Teams for the Win"

April 11, 2026

5.0

Overall, I like Teams quite a bit. It's easy to use and easy to reach out or call someone, especially to see when they're available.

Pros

Using this to communicate within our team where the majority of us are fully remote has made such a difference in productivity.

Cons

Sometimes, having the status icon change that allows us to be "monitored" is a bummer and there's no way to change the timeout with when it changes.

Review Source

VR

Verified Reviewer  
Interpreter  
Education Management  
Used the software for: 2+ years

### "Meets expectations"

March 10, 2026

4.0

Overall I can say It's a good experience using this software, it very convenient for video and phone calls.

Pros

What I like about Microsoft Teams is that it is easy to use, not so many buttons or extras just very focused on the basics for a video conference.

Cons

Sometimes it glitches with the links. Links sent out to connect directly from them don't always work.

Review Source

CH

Carnell H.  
Owner  
Real Estate  
Used the software for: 1-2 years

### "Microsoft Teams - BEST MEETING SOFTWARE"

January 17, 2026

5.0

Best produce in the world for virtual meeting in office & in the field. No other meeting software stands a chance with Microsoft Teams!

Pros

Amazing product when you need to virtually connect with your team in office & out in the field with solid reliability. On/Off video, audio, & background options makes environment extremely professional.

Cons

Truly there are no cons regarding Microsoft Teams, product does everything it is suppose & more. Only issue is connectivity in the field yet that is due to Wifi connection & cellular providers.

Alternatives considered

[WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)

Reason for choosing Microsoft Teams

Microsoft Teams stands alone in the virtual meeting software.

Review Source

Priscilla P.  
Técnico  
Government Administration  
Used the software for: 2+ years

### "Teams e o home office"

August 4, 2025

5.0

Uso diariamente, principalmente pelo notebook, para trabalho profissional. Contudo ele é ótimo para utilização via celular em momentos de emergência.

Pros

A interface é intuitiva e por isso consigo fazer tudo que eu fazia em meu trabalho presencial de forma online pelo teams. As reuniões são excelentes e possuem diversos recursos, seja para gravação, seja para somente alguns participantes terem seu momento de voz.

Cons

Possui recursos que eu ainda não sei ou tiver a oportunidade de usar. Talvez se surgisse um vídeo explicativo a cada implemento de novo recurso pudesse ajudar a usarmos o teams de forma mais completa.

Review Source

Efrain H.  
Soporte tecnico  
Facilities Services  
Used the software for: 2+ years

### "Excelente, de lo mejor en app de este tipo"

July 28, 2025

5.0

Excelente , practico y muy util para mi trabajo, tengo todo mi espacio de trabajo a la mano , tengo acceso facil y rapido a cualquier archivo compartido mediante correo

Pros

Facilidad para atender mis reuniones , el poder pasar desde la app del celular a la computadora , todo siempre a la mano

Cons

el nuevo diseño del calendario lo veo un poco impactive ya que el actual me da mejor vista y una rapida identificacion

Switched from

[SkypeTime](https://www.capterra.com/p/173334/SkypeTime/)

Actualizacion de plataforma en el trabajo

Review Source

Glen N.  
IT Director  
Religious Institutions  
Used the software for: 2+ years

### "Teams - One Stop Shop for VOIP and Instant Messaging in your Org"

July 24, 2025

5.0

Full Disclosure - I work at a nonprofit Org so I get discounted rates via TechSoup. That said, Teams pricing rates are great bang for our buck. We use the Instant Message heavily in our Org for quick messages to teammates and for "bulletin board" type posts to the Org as a whole using Channels, as well as Team communication on separate Team Channels.

Pros

The VOIP! For us, we don't need a complicated Menu Tree when someone calls into your Org, we just want it to go to Receptionist who then passes the call out to who it goes to or takes a message. Our Org HATED using hard phones and now we are free to just use the Teams App on our personal devices. No more missing calls because you were mobile, no more expensive hardware. Plus, we only pay a monthly fee for the Users who actually need to make Outbound calls which greatly cut our phone bill down. The Instant Messaging "just works" so it's hard to pinpoint an area to praise - it does what you would expect and it does it very well. If you are an O365 shop, you should really consider adding it to your Org.

Cons

No much, I really can't think of a nagging negative thing to say about Teams. As I mentioned above, if we DID have a complex Phone Tree need, then I don't think Teams would be a good fit. And if you want to use your old desk phones, they probably won't work with this system, we needed to buy new up to date phones for those few that wanted a desk phone still.

Switched from

[ecQX](https://www.capterra.com/p/207824/ecQX/)

We used to have an Epygi phone device on-prem. It wasn't easy to manage and we were paying a lot more in monthly fees for this system.

Review Source

VD

Vasil D.  
Studente  
Hospital & Health Care  
Used the software for: 1-2 years

### "Microsoft Teams: potente per la collaborazione, ma non sempre intuitivo"

April 9, 2026

5.0

Nel complesso, la mia esperienza con Microsoft Teams è stata positiva, soprattutto per quanto riguarda la collaborazione a distanza. La piattaforma permette di gestire comunicazioni, riunioni e condivisione di file in modo centralizzato, rendendo più semplice lavorare in gruppo o seguire attività scolastiche.

Pros

La possibilità di avere chat, riunioni e condivisione di file tutto in un’unica piattaforma rappresenta un grande vantaggio, perché semplifica notevolmente l’organizzazione del lavoro e della comunicazione. Non è necessario utilizzare applicazioni diverse per ogni attività, riducendo così il tempo perso nel passare da uno strumento all’altro.

Cons

L’interfaccia può risultare poco intuitiva, specialmente per chi è alle prime armi, e orientarsi tra team e canali non è sempre immediato. Inoltre, l’applicazione tende a essere piuttosto pesante, causando rallentamenti su dispositivi meno potenti. Anche la gestione delle notifiche può diventare confusa e talvolta eccessiva, disturbando la concentrazione.

Review Source

AS

Abhi S.  
Dispatcher  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Teams, an excellent networking tool"

April 12, 2026

5.0

Overall excellent experience with Teams. Using it everyday, with easy access and easiness of send messages i truly unbelievable

Pros

Communication and real time messaging is the main feature. Easily connects the video call and voice calls

Cons

Sometimes the loading takes time for video calls which needs to be addressed. And also search option should be better

Review Source

Samantha E.  
Agent  
Insurance  
Used the software for: 2+ years

### "Great communication tool"

October 28, 2025

5.0

Overall the experience with teams has been great and it continues to amaze me daily with the number or apps and tools it has.

Pros

The ability to integrate many tools and to have communication readily available and accessible throughout the company.

Cons

Not applicable. I enjoy teams and think it has been an excellent tool for our company and for the ability to integrate other apps

Switched from

[Cisco Jabber](https://www.capterra.com/p/212050/Cisco-Jabber/)

We swapped due to accessibility and functions

Review Source

AP

Alicia P.  
Payroll Coordinator  
Construction  
Used the software for: 2+ years

### "Microsoft Teams is an Excellent Program!"

November 24, 2025

5.0

Overall, I really enjoy Microsoft Teams! Excellent source of communication- meetings, live chats, phone calls! It really has it all.

Pros

I love the ease in creating meetings and inviting coworkers to join a meeting. Joining a meeting is simple and can be done within just a few seconds. Microsoft Teams is for everyone; very user friendly.

Cons

My company is relatively small and in my opinion Microsoft Teams is for a company with that is a bit larger. We use it only for our weekly conference meetings. I have worked in larger companies and remotely where it was our sole source for communication and it was excellent!

Review Source

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