# Microsoft Teams Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Microsoft Teams Software - reviews, pricing plans, popular comparisons to other Meeting products and more. Source: https://www.capterra.com/p/168668/Microsoft-Teams --- # Microsoft Teams Software Review 2026: Features, Integrations, Pros & Cons Last updated on April 4, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Microsoft Teams ## What is Microsoft Teams? Microsoft Teams is a group chat solution for teams who want a shared workspace and messaging service. Microsoft Teams replaces Skype for Business as the chat-based communication service of choice for Microsoft 365 team collaboration. It's available on iOS, Android and Windows 10 operating systems. Microsoft Teams is an enterprise-grade messaging application that is a collaboration hub for teams. Create new teams to manage projects, and use Microsoft Teams to send messages, make calls and video conference with coworkers. Get real-time updates to keep everyone on task throughout the day. ## What is Microsoft Teams used for? [Meeting](https://www.capterra.com/meeting-software/)[Team Communication](https://www.capterra.com/team-communication-software/)[Video Conferencing](https://www.capterra.com/video-conferencing-software/) Overall rating Based on 10,940 user reviews Reviews sentiment Positive 90% Neutral 8% Negative 2% Pros & cons Centralized team communication hub Integrated team collaboration platform Frequent glitches and crashes Resource-heavy and slow performance Starting price $4 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Microsoft Teams?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.microsoft.com&name=Microsoft Teams) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Microsoft Teams 4.5 (10,940) VS. [4.6 (14,526)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/) Starting Price $4 Per User, Per Month Starting Price $14.99 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (10,917) Ease Of Use 4.6 (14,516) Value For Money 4.4 (6,667) Value For Money 4.5 (9,369) Customer Service 4.2 (6,418) Customer Service 4.4 (8,442) ## Microsoft Teams alternatives Highest Rated [4.7 (24,046)](https://www.capterra.com/p/135003/Slack/reviews/) Starting price $8.75 Per User, Per Month [4.2 (984)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting price $61.00 Per User, Per Month [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/) [4.7 (17,483)](https://www.capterra.com/p/247901/Google-Workspace/reviews/) Starting price $7.00 Per User, Per Month [Learn More](https://www.capterra.com/p/247901/Google-Workspace/) [Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/) [4.5 (12,079)](https://www.capterra.com/p/176572/Google-Hangouts/reviews/) Starting price $6.00 Per User, Per Month [Learn More](https://www.capterra.com/p/176572/Google-Hangouts/) [View all alternatives](https://www.capterra.com/p/168668/Microsoft-Teams/alternatives/) ## Who uses Microsoft Teams? Based on Capterra reviews from the past year Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Centralized team communication hub 96% positive reviews out of 1829 Most reviewers indicate communication is streamlined, supporting instant messaging, meetings, and cross-device connectivity for remote and in-office teams. Vishwajeet M Seo Executive, 51 - 200 employees. "Overall, Microsoft Teams is an excellent communication tool that provides businesses with a comprehensive solution for modern workforce communication and collaboration needs." Frequent glitches and crashes 71% negative reviews out of 1105 Most users report bugs and issues, including crashes, login problems, syncing errors, and instability across devices, disrupting workflow. Angus A Director, 2 - 10 employees. "Its so buggy, Microsoft released so many versions that sometimes work, sometimes don't work, its confusing which version you should use." Integrated team collaboration platform 98% positive reviews out of 1132 Most reviewers describe collaboration as seamless, with real-time document editing, project management, and robust integration across Microsoft apps. Sai S Customer Service Representative, 10,001+ employees. "Teams is a jack of all trades because it makes it super easy to collaborate, communicate, share documents and work on different projects together as a team in real-time without even switching between different platforms." Resource-heavy and slow performance 82% negative reviews out of 735 Most reviewers find performance and speed problematic, citing high memory usage, lag, and slow load times, especially on older devices or poor internet. Pinky K autocad operator, 2 - 10 employees. "Microsoft Teams can be slow and leggy, especially when handling large files or during video conferencing, which can be frustrating for users." Unified file sharing and chat 94% positive reviews out of 716 Most users report file and chat features allow easy document sharing, persistent chat history, and integrated collaboration in one platform. Mamute M Sales and Marketing Specialist, 11 - 50 employees. "With integrated chat,file sharing and access to tools like PowerPoint, Excel and our CRM systems, I can manage entire campaigns, follow up with leads and collaborate with colleagues without skipping a beat." Inconsistent and overwhelming notifications 71% negative reviews out of 469 Most reviewers describe notifications as unreliable, delayed, excessive, and difficult to manage, causing missed messages and distractions. Dhananjay P Full Stack Developer, 11 - 50 employees. "Sometime notification is distracting, and settings section is not so good, it's not easy to find setting that I want." ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Screen Sharing 4.5 (2,507) 66.09% of 2507 reviewers that rated this feature as important or highly important Screen sharing helps you present documents, apps, or your desktop during meetings. Reviewers indicate it’s helpful for collaboration, training, and troubleshooting, with options for sharing specific windows or whiteboards. Some users report occasional glitches or confusing controls. Video Conferencing 4.6 (2,476) 67.25% of 2476 reviewers that rated this feature as important or highly important Microsoft Teams offers robust video conferencing for meetings, webinars, and large groups. Reviewers appreciate high-quality video, screen sharing, recording, guest access, and mobile participation, though some mention connectivity issues and a preference for other platforms’ layouts. Mobile Access 4.4 (2,444) 62.93% of 2444 reviewers that rated this feature as important or highly important It gives you the flexibility to join meetings, chat, and access files from anywhere. Some reviewers feel mobile access is convenient and capability-rich, supporting iOS and Android, but note occasional notification syncing issues and limited participant display during meetings. Real-Time Chat 4.7 (2,166) 67.87% of 2166 reviewers that rated this feature as important or highly important With real-time chat, you can instantly connect with colleagues, share files, use emojis, and get immediate feedback. Reviewers appreciate the quick communication, integration with Outlook, presence indicators, search capabilities, and mobile compatibility, though some mention occasional message delays. Real Time Screen Sharing 4.6 (1,102) 67.24% of 1102 reviewers that rated this feature as important or highly important This capability lets you share your screen or specific applications instantly, aiding collaboration, training, and troubleshooting. Users think it’s valuable for remote work, easy to use, and secure, but some mention limited region-sharing options and occasional technical issues. File Sharing 4.4 (1,832) 61.74% of 1832 reviewers that rated this feature as important or highly important Public or private sharing of digital files such as documents, audio/video, images, and more Microsoft Teams 101 features An @mention is a way to tag or notify a specific person about a message/post Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Access event or meeting agenda online Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Highlight content and/or make notations about parts of content Application programming interface that allows for integration with other systems/databases Track, manage and store the applications of potential future members, customers or candidates Assign issues and tasks based on availability or required skills Ability to make voice calls within the system Record audio or import/upload audio files Detect speech to highlight frame subjects Use AI to convert voice into text automatically Indication whether a resource is available or protected from allocation Create backups and provide methods to recover deleted/lost data Group collaboration to solve ideas in a productive and concentrated manner. Sub-room created within virtual meeting/class Track and manage schedules and meetings via an integrated calendar Synchronize with other calendars to view mutual availability and schedules Facilitate virtual conferences that connect multiple people remotely Record the audio of phone conversations for quality assurance purposes Sends voice calls to a specific queue based on predetermined criteria Transfers live calls to other agents Communicate using direct chat or messages within the system Provides a channel for team members to share media files, communicate, and work together Leave comments and notes on documents for others to view Manage and track all internal and external communication conducted via calls, email, text, or chat Manage, organize, and store contact information Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Import and export data to and from software applications Protect sensitive data for digital privacy Share screens of either your computer's desktop or your browser tab with another computer Online forums/groups where users can ask questions, share ideas, best practices, etc. Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Manage, store and organize emails within the system or via third-party apps Reminders sent via email Schedule and manage the logistics of activities and other gatherings Plan an event's time and location Create, save, and store files Public or private sharing of digital files such as documents, audio/video, images, and more Move files across different systems or networks Group messaging lets multiple people carry on a group conversation Provide special privileges to hosts and presenters to control audience actions, such as putting someone on mute, etc. Track interaction history by documenting conversations for contacts Ability to chat online in real time Manage the process of planning and scheduling meetings, including agenda creation Create and share notes/annotations taken during meetings It gives you the flexibility to join meetings, chat, and access files from anywhere. Some reviewers feel mobile access is convenient and capability-rich, supporting iOS and Android, but note occasional notification syncing issues and limited participant display during meetings. Share screens from your tablet or smartphone Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Allow several participants to share screens simultaneously Two-way actions and communication between multiple users in real time An on-demand webcast is a pre-recorded presentation available online at the viewer's convenience Transmit voice and other information digitally Enable custom polls/voting to facilitate decision-making or increase engagement Broadcast live or pre-recorded presentations, including slides, videos, and multimedia content, over the internet Share and present designs Allow one presenter to pass control of the screen sharing to another participant Send messages to selected individual(s) from the entire audience Plan and coordinate all the resources, costs and time needed to execute assignments Brief assessments used to measure knowledge and skills This capability lets you share your screen or specific applications instantly, aiding collaboration, training, and troubleshooting. Users think it’s valuable for remote work, easy to use, and secure, but some mention limited region-sharing options and occasional technical issues. With real-time chat, you can instantly connect with colleagues, share files, use emojis, and get immediate feedback. Reviewers appreciate the quick communication, integration with Outlook, presence indicators, search capabilities, and mobile compatibility, though some mention occasional message delays. Notifications that are delivered to users as soon as an event occurs Receive system updates as soon as any changes are made Record live video calls to play later Timed notification for any upcoming task, deadline, appointment, or activity Access work applications remotely, for when working away from the office and/or traveling Provide support to your customers and employees remotely over a shared network Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Set & manage permission levels based on user roles and restrict access to only authorized individuals Plan availability and assign specific time slots for tasks and resources Save a screenshot of your desktop as an image Display your computer screen wirelessly on a TV or projector screen for real-time sharing with a large audience Record and save a video file of what is happening on a computer screen Screen sharing helps you present documents, apps, or your desktop during meetings. Reviewers indicate it’s helpful for collaboration, training, and troubleshooting, with options for sharing specific windows or whiteboards. Some users report occasional glitches or confusing controls. Search and filter data across systems to locate required information by entering keywords or certain criteria Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Gauge satisfaction and receive information for improvement and success Attach digital tags to documents and assets for identification, search, or monitoring purposes Share only a specific tab on your desktop while continuing to work in other tabs without sharing them Create, manage and track all task activities and progression Create, save, and re-purpose templates for emails, forms, etc. Set up connections to third-party platforms to improve business processes Presenter can see and hear participants and vice versa. Presenter can see and hear participants and vice versa Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Profiles of users providing basic information Track revisions and updates made to files and navigate between different versions Chat with your counterparts over the video in real time Microsoft Teams offers robust video conferencing for meetings, webinars, and large groups. Reviewers appreciate high-quality video, screen sharing, recording, guest access, and mobile participation, though some mention connectivity issues and a preference for other platforms’ layouts. Select how video calls/meetings are shown on a screen (e.g. tiled, spotlight, sidebar) Allows users to view videos without downloading media files Supports various video file formats Upload or use pre-set virtual backgrounds during video meetings Computer-based system that allows users to send and receive voice messages Allows multiple users to simultaneously annotate on a digital whiteboard Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.4 (10,918) 4.4 Based on 10,918 reviews ## Pricing Value for money 4.4 (6667) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/168668/Microsoft-Teams/pricing/) Microsoft Teams (Free) $0.00 It includes: - 5 GB of Onedrive Cloud Storage - Unlimited group meetings for up to 30 hours - Calls and Files - Up to 300 participants per meeting - Chats - 10 GB of cloud storage per user - Data Encryption for Meetings - Anytime phone and web support - Group Calling for up to 60 Minutes and 100 Participants - Plan Together With Tasks and Polling - Unlimited Chat With Friends and Family Microsoft Teams Essentials $4.00 Per User,Per Month It includes: - Team meetings recordings with transcripts - 10 GB of Cloud Storage Per User - Web and mobile versions of Office apps - Data Encryption - Expanded cloud storage of 1 TB per user - File Sharing - Business-class email - Phone and Web Support - Standard security - Polling - Unlimited Chat With Coworkers and Customers - Unlimited Group Meetings for up to 30 Hours - Up to 300 Participants Per Meeting Microsoft 365 Busines Standard $12.50 Per User,Per Month It includes: - Desktop versions of Office apps with premium features - Webinar hosting - Attendee registration and reporting tools - Manage customer appointments Value for money 4.4 (6,667) 4.4 Based on 6,667 reviews ## Integrations [ Trello](https://www.capterra.com/p/211559/Trello/)[ Microsoft PowerPoint](https://www.capterra.com/p/141633/PowerPoint/)[ Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[ Jira](https://www.capterra.com/p/19319/JIRA/)[ Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ Asana](https://www.capterra.com/p/184581/Asana-PM/)[ Canva](https://www.capterra.com/p/168956/Canva/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.2 (6418) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.2 (6,418) 4.2 Based on 6,418 reviews ## User reviews Overall rating 4.5 Based on 10,940 reviews Filter by rating 5(6366) 4(3522) 3(853) 2(152) 1(47) Mentioned topic Sorted by most recent SR Samm R. Office Finance Manager Insurance ### "Microsoft Teams in the Workplace" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 6, 2026 Overall, Microsoft Teams performs well and can be a great organization and schedule tool. Further, it can assist in team work and communicate when used as it is designed. Pros Microsoft Teams allows our company to remain in contact internally instantly. We often use the chats feature to discuss quick items rather than sending e-mails through Outlook. Teams also gives us the ability to save time by scheduling virtual meetings vs. having to travel. Teams also integrates well with both OneDrive and SharePoint and therefore increases the speed and ease of collaboration amongst members of the team. The integration between Teams and Outlook is also paramount to organization and scheduling. Cons Microsoft Teams, like many Microsoft products, has a very steep learning curve and can feel overwhelming and clunky for some team members/new hires. Members of our team often struggle to differentiate between chats, channels and teams. Alternatives considered [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/) [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) [Slack](https://www.capterra.com/p/135003/Slack/) Reasons for choosing Microsoft Teams The integration between the other Microsoft products we use was the deciding factor when choosing to use Microsoft Teams. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BT Brianna T. Lead Editor Consumer Services ### "Trouble with screen sharing but otherwise fine " 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 5/10 April 5, 2026 Pros I like that it integrates with Microsoft 365's Calendar app and that you can retreive meeting transcripts after calls. Cons I always have issues with screen-sharing, where sometimes I cannot share my entire screen or documents on my computer. Also sometimes when I create calendar invites with Teams meetings, randomly I will get a message that someone has to let me (or others) into the meeting--when I created the meeting from my calendar. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Admin Accounting ### "Communication and Collaboration on one platform!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 3, 2026 Overall, my experience with Microsoft Teams has been very positive. It’s a powerful tool for communication and collaboration, keeping chats, meetings, and files all in one place. While the interface can feel busy at times, its features and integrations make teamwork much more efficient. Pros What I liked most about Microsoft Teams is how it brings communication and collaboration into one platform. Chat, video calls, file sharing, and integration with other Microsoft apps make teamwork smooth and efficient. Cons One downside of Microsoft Teams is that the interface can sometimes feel a bit cluttered, and managing notifications can be overwhelming in larger teams. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Jerguz A. Project Manager Information Technology and Services ### "We couldn't work without it" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 2, 2026 Overal Teams is a good tool not only for ocmmunication but also to keep the team in touc with each other and keep team collaboration high Pros What I like the most about Teams is the various functions it has for dividing chats and chat groups as well as the features inside chats such as GIF's and emojis. Its a fun tool we use to keep the team engaged as well as keeping the team updated on their individual tasks and goals for the day Cons What I like the least about Teams is the limited amount of chats you can have in a specific grouping. This is due to the high amount of work I have to do and shouldnt be a problem overall for others Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Director of Research and Development Health, Wellness and Fitness ### "Conversations and AI assistance save me time" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 April 2, 2026 Overall, it has been very positive. I feel confident going to season where I need to do time management in detail. I always know I can look up my history and get AI summaries to distill down what happened. Pros I enjoy how efficient it is to search in my conversation history to find a related image or video that is needed for a report. I often organize my thoughts in terms of the conversations that I have with coworkers. Cons Sometimes, there are updates that force sweeping changes in the UI. The last time this happened, all of my coworker conversations were buried from the main sidebar and I needed to dig deep into settings to find out how to enable them again. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Managing Partner Management Consulting ### "Great for internal communication" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 2, 2026 Microsoft Teams is a great software and ideal for internal communication. I appreciate the privacy and capabilities to share files, documents, messaging and communication with my internal team. Pros Microsoft Teams is a create platform for large or small organization to compile and share documents and communicate privately. Organizations can keep documents, projects, files, messaging, and communication in house and share internally. Cons Microsoft Teams functions are user friendly and ideal for internal communication. Microsoft Teams may sometimes be complicated to share documents externally. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User purchasing coordinator Accounting ### "Great Teams " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 1, 2026 my overall experience i would rate it a 10/10 . it very easy to use , yo can share documents and send funny memes if need to be Pros I love that you can chat with you team from anywhere . It also help us plan joint meeting and shared schedules Cons i really do not have any cons it would be fun if can customize it a little more besides dark and light mode. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Jonathon B. Senior Writer Capital Markets ### "A basic and well-rounded option for professional communication and management " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 1, 2026 It has become the gold standard for communicating with my team professionally and keeping our projects and ideas organized. I even use it to record a podcast with a coworker weekly. Pros Your chats are well organized in relation to everything how everything else is laid out in the platform and you never lose track of a specific chat. There is also a "cork board" scheduler to make collaborating easier. There are also some fun customization options for your meetings like backgrounds.Screen sharing and recordings is very easy. Cons There can be some slowdown during large video team meetings, especially if you are running Chrome or Worse at the same time. It can be a little confusing going from one Teams window or tab to another when a video chat is underway. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AJ Angel J. Manager Consumer Goods ### "Microsoft Teams is working fine for me" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 31, 2026 I have had a nice experience for far on Microsoft teams. I used it always at work for online team meetings,Presentation streaappointment scheduling etc. I will always recommend it to colleagues. Pros Microsoft team is a kind of team meeting app that is very easy to use. It makes team collaboration easier and smooth. It has a very nice customer support team because they have always been helpful to me. I like the fact that it allows auto-record when streaming live meeting. The chat section is nice. Cons For now I don’t have any cons about Microsoft teams as I don’t experience bug issues, many interesting features. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CL Christy L. Director of Human Resources Education Management ### "Microsoft Teams Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 31, 2026 Overall, I like using Microsoft Teams and use it on a daily basis because of the ease of use and all in one capability. Pros I love that Microsoft Teams is a central area to go to for messaging and video conferencing - quick and easy! Cons Biggest issue I have come across is sometimes I have notification issues and trouble finding a team that I had already created. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/) Popular comparisons [Zoom Workplace vs Microsoft Teams](https://www.capterra.com/compare/144037-168668/Zoom-Video-Conferencing-vs-Microsoft-Teams)[Google Workspace vs Microsoft Teams](https://www.capterra.com/compare/168668-247901/Microsoft-Teams-vs-Google-Workspace)[Google Meet vs Microsoft Teams](https://www.capterra.com/compare/168668-176572/Microsoft-Teams-vs-Google-Hangouts)[Slack vs Microsoft Teams](https://www.capterra.com/compare/135003-168668/Slack-vs-Microsoft-Teams)[GoTo Meeting vs Microsoft Teams](https://www.capterra.com/compare/163332-168668/GoToMeeting-vs-Microsoft-Teams)[Webex Suite vs Microsoft Teams](https://www.capterra.com/compare/168668-237272/Microsoft-Teams-vs-Webex)[TeamViewer ONE vs Microsoft Teams](https://www.capterra.com/compare/168668-194565/Microsoft-Teams-vs-TeamViewer) [Zoho Meeting vs Microsoft Teams](https://www.capterra.com/compare/168668-202121/Microsoft-Teams-vs-Zoho-Meeting)[ClickMeeting vs Microsoft Teams](https://www.capterra.com/compare/157063-168668/ClickMeeting-vs-Microsoft-Teams)[Workplace from Meta vs Microsoft Teams](https://www.capterra.com/compare/168668-168669/Microsoft-Teams-vs-Workplace)[LiveWebinar vs Microsoft Teams](https://www.capterra.com/compare/168668-185599/Microsoft-Teams-vs-LiveWebinar)[Amazon Chime vs Microsoft Teams](https://www.capterra.com/compare/168668-180391/Microsoft-Teams-vs-Amazon-Chime)[FreeConferenceCall.com vs Microsoft Teams](https://www.capterra.com/compare/130969-168668/FreeConferenceCall-com-vs-Microsoft-Teams)[3CX vs Microsoft Teams](https://www.capterra.com/compare/158704-168668/3CX-vs-Microsoft-Teams)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. 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