# Page 79 | Microsoft Teams Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 79 - Is Microsoft Teams the right Meeting solution for you? Explore 10931 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/168668/Microsoft-Teams/reviews

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Microsoft Teams

4.5 (10931)

[View alternatives](https://www.capterra.com/p/168668/Microsoft-Teams/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 4th, 2026

# Page 79 - Reviews of Microsoft Teams

## Showing most helpful reviews

Showing 1951-1975 of 10931 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AS

Alice S.  
Senior Software Engineer  
Computer Software  
Used the software for: 2+ years

### "Buggy application that mostly works but not suitable for a profession business. "

March 2, 2022

3.0

Decent instant messenger that allows you to have conference calls/ meetings but is only suited for internal use and is buggier than competitors.

Pros

Instant message is decently good. Although doesn't always alert of a new message. Screen sharing is good and easy to use, so is file sharing.

Cons

There have been times when I have not received a call even though the caller was calling. New group call feature which doesn't auto ring is annoying as well.

Review Source

SR

Sasha R.  
Independent Travel Advisor  
Wireless  
Used the software for: 2+ years

### "Skype is an amazing app "

February 25, 2022

5.0

Overall I have the best experience while using this app. It is a one of a kind I wouldnt not trade it for any other app.

Pros

This app is great and has many awsome features. They are easy to use and userfriendly. I would recommend it to everyone whether you are doing business or not.

Cons

For me it is a very effective and efficient software I have no complaints.

Review Source

PM

Patty M.  
Dirección de arte  
Graphic Design  
Used the software for: 6-12 months

### "Una plataforma de comunicación y colaboración ideal apra equipos de diseño"

April 11, 2023

5.0

Soy directora de proyectos en diseño editorial y para mi y mi equipo es fundamental estar concetados porque trabajamos remotamente y a diario necesiamos revisar los proyectos.

Pros

Se integra con otras aplicaciones de Microsoft, como Word, Excel y PowerPoint en mi csao me facilita mucho la comunicación en tiempo real a través de chat, videollamadas y llamadas de voz, me peermite colaborar en documentos compartidos y la asignación, está disponible para diferentes plataformas y dispositicos, incluyendo Windows, Mac, iphone y Android

Cons

Puede resultar confuso y abrumador para usuarios que no estén familiarizados con la plataforma a veces la calidad de la llamada de voz y video puede tener problemas de conexión a Internet. La organización de los archivos compartidos puede resultar complicada si no se utiliza adecuadamente

Alternatives considered

[Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)

Reason for choosing Microsoft Teams

Muchas personas del equipo cuando trabajamos para una editorial ya lo usábamos antes. En la pandemia la editorial cerró y formamos un equipo de freelance independientes

Switched from

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)

Porque todo el equipo maneja licencias de Microsoft

Review Source

CG

Chris G.  
Director of Communications  
Religious Institutions  
Used the software for: 1-2 years

### "A potential game changer, but with some glaring UX/UI issues"

September 29, 2021

3.0

Pros

Teams has the power and potential to be a program that can integrate so many office communication programs into a centralized place. It can do everything from phone calls, to chat, to collaborative work projects.

Cons

The UX/UI experience is the Achilles heel of this software. It will often take time to connect to networked files or functions. You don't have the ability to prioritize tabs at the top of a Team Channel; I would like to have the posts and files tabs be last. Under teams channels, when there are multiple of them, Microsoft uses the term 'hidden' which most users interpret as 'private' but in reality, they are defined as 'not favorite channels'. Lastly, if I want to automate between programs like forms, excel, or tasks, you can't do it within Teams, you must first create these documents outside of Teams first and then import them.

Switched from

[Slack](https://www.capterra.com/p/135003/Slack/)[Asana](https://www.capterra.com/p/184581/Asana-PM/)

Unified company-wide software experience and reduce costs.

Review Source

Janne M.  
Technical Product Manager  
Telecommunications  
Used the software for: 2+ years

### "Best application for real time audio and screen sharing"

July 1, 2021

3.0

I couldn't do my work without Teams. Other alternatives have their uses here and there, with development teams and smaller dedicated audiences, but Teams is the all-rounder.

Pros

If you want to arrange inter-organizational audio conferences, video conferences with screen sharing, Teams is the application on the market that does it best. Other applications tend to have issues in joining or audio clipping.

Cons

File sharing is at time slow and frustrating to use, especially after you are part of 100 or more Teams.

Review Source

MA

Mauricio A.  
QA Lead  
Computer Software  
Used the software for: 2+ years

### "An interesting option"

June 18, 2021

4.0

I have been using Teams for years and can say it has improved a lot. Yes, the stability issues persist, but in a minor way and i think the way to manage files is the only major improve the app needs right now. In general, is a good application, very simple to use, even in multiple devices. The calls have improved a lot during the years and you can have a lot of people in a call without any worries.

Pros

Is a very simple tool for communications. Microsoft has been iterating through different team live chats and call options and this one is the best one they've got. The application has been evolving during the last year and has been improving a lot. Allowing more people and getting better stability during the calls. The application is called teams and the posibility to create them and manage them is very interesting too. That gives to the app a very good advantage over other calling services, because is not only to chat, but also to share and manage teams, events or integrate with another apps

Cons

Some inestability persists. There are times you can't connect to calls with any apparent reason. Also de document management needs a big improvemente. You can filter or organice the documents shared with a team and if those are big size, you don't know if the downloaded correctly, only when you check them can see the file is corrupt and is better to share it through a different tool The way to post information in the teams channels has a trick, you always need to add @General for everyone to get a notification and if you are not very familiar with this, most of your communications get lost, because are not reaching all your public (people inside the team)

Review Source

KS

Karen S.  
Senior Payroll Manager  
Real Estate  
Used the software for: 2+ years

### "Senior Payroll Manager"

December 19, 2023

5.0

I am an avid user on teams. I am constantly using this and would recommend this to any Manager or team member. I have trained all my team through teams. It is a great way to communicate

Pros

I am able to train, see my team members, watch how they are entering their work, chat with team members in real time. Add people to a meeting and team meetings

Cons

I honestly don't have a "con" as this is my "go to" daily.

Review Source

TB

Trey B.  
Sr. Manager of Culinary Innovation  
Food & Beverages  
Used the software for: 2+ years

### "Key to working remotely! "

September 4, 2021

5.0

Pros

The software is very intuitive and easy to use. It allows you to include people from within and outside your organization. If you are familiar with other Microsoft Office products then this is a snap to use!

Cons

The integration was super easy. It would be nice if Microsoft gave you alerts about new features and changes because they constantly update it. Sometimes it can throw you off in the moment.

Review Source

JM

Jason M.  
Cost Accountant II  
Mechanical or Industrial Engineering  
Used the software for: 2+ years

### "Accountants Review"

July 12, 2023

5.0

Overall I have had a good experience using Microsoft Teams and was part of the first users at the company I work for.

Pros

Microsoft Teams is a good full service communications software for business.

Cons

It is not easy or possible to remove history in some cases.

Switched from

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)

Required as it was a company descision.

Review Source

EF

Estefania F.  
engineer in information systems and management control  
Retail  
Used the software for: 2+ years

### "Teams achieve true teamwork"

October 15, 2021

5.0

remote work, even more so when it increased due to the pandemic.

Pros

Agile, useful, nice design, customization options, excellent interaction capabilities with team members.

Cons

It could be more accessible with other platforms, if you can work faster.

Review Source

OC

Olga C.  
Psicóloga  
Civic & Social Organization  
Used the software for: 1-2 years

### "teletrabajo"

October 16, 2022

5.0

Pros

El teams permite reuniones online en las que se permite compartir todo tipo de material: desde nuestra propia imagen en directo hasta todo tipo de documentos (word, pdf, excel...), e incluso páginas webs que tengas tu abiertas

Cons

Que el audio tienes que estar encendiendo y apagando todo el rato, porque si lo dejas encendido interfiere con el resto de personas que hay en la conversación. Hay muchas interferencias.

Switched from

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

ME parece que tiene muchas más herramientas y funcionalidades que zoom.

Review Source

Zoltan K.  
CTO  
Information Technology and Services  
Used the software for: 2+ years

### "Microsoft Teams - our main communicaton channel"

June 6, 2021

5.0

We work from home, and the live communications had to be changed to a digital channel. We chose Teams, for this purpose.

Pros

We have been using Microsoft Teams for years; an I must say, it is getting better. We all work from home, and real time communications is necessary in our work. Tried some other software, but this one become the best one: - linked to email - share files - share screen, and it works flawless - has same account as email, and office; so we have everything we use for communication the same place - easy to use - has web access (like many other Microsoft product) - can search for old conversation

Cons

Unfortunately this great product has some minor issues: - when conversation is long, it gets slow; specially, when you search for a conversation was some months ago - initial setup, and understand what's where was not simple, but once you know what is what it is easy to use

Reason for choosing Microsoft Teams

We chose Teams, because in it we can: - search for old conversation - screen share - multiple users can join to one conversation - easy file, and screenshot share - price

Review Source

IA

Irfan A.  
Staff Manager IT  
Automotive  
Used the software for: 2+ years

### "Amazing solution for web meeting."

June 24, 2021

5.0

Overall experience is very good we are using MS products range so as like other Microsoft teams full fill all requirements of our organization and integration with Microsoft products.

Pros

I like most in this solutions are \* Integration with Microsoft office products. \* chat during meeting \* screen sharing \* Conference Call feature

Cons

l like least in this solutions are \* distortion during call occurred \* Hanging and echo sound \* display issues during screen sharing

Alternatives considered

[Webex Suite](https://www.capterra.com/p/237272/Webex/)[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

Reason for choosing Microsoft Teams

we are using Microsoft product and we have trust on vendor therefore we study all features and our requirement we found its working best we get trail and then select.

Review Source

BF

Brett F.  
Solution Engineer  
Pharmaceuticals  
Used the software for: 2+ years

### "Great Integration with other Microsoft Products"

April 24, 2023

5.0

Teams is a great product. If your company is a SharePoint shop, then Teams is a very natural extension. Teams has been great for having online/virtual meetings. I have used many competing products and would rate Teams as #1 over many others.

Pros

Teams is a great tool for collaborating with your team with either instant messaging, file sharing or other electronic content. It also is a great way to have a group or department online presence within your organization. It lets you setup internal public Team sites which allow you to disseminate information or simply collaborate with large distributed groups. You can also have private Teams sites for projects that need to be protected for larger viewing.

Cons

The ability to search or query your company channels is not as robust as other tools, like Slack. Or if you want to find conversation that occurred in the past. I have found searching in Teams to not be super useful. There may be some implementation challenges here that can explain my experiences, but I have found in my use of Slack, that it is a much better tool to get back to an impromptu Q&A which happens quite often in technical roles/fields.

Review Source

VR

Verified Reviewer  
Remote Service Specialist  
Insurance  
Used the software for: 2+ years

### "Skype Keeps Our Team Together"

August 14, 2022

5.0

Pros

I like how user friendly skype is - everything is real time, making it easy for my team to stay on the same page through the day.

Cons

Sometimes we do experience small audio issues (robotic sounding), but that may be on our end.

Review Source

Prakash P.  
Team lead  
Telecommunications  
Used the software for: 2+ years

### "Microsoft Teams – A best communication platform for virtual Meetings and Chats. For all businesses"

November 5, 2020

5.0

I have very positive experience with MS Teams I use Conference almost everyday and it save my time money from physical meeting with people so I can utilise my time else where to improve productivity and I do chat with my subordinates regularly with mobile application I can connect from every where

Pros

We use MS Teams across the Organization, It allow us to connect with co-workers on single platform. We use MS team mostly for video conference and chat, it provides HD quality Video/audio and schedule meetings in teams is very easy and can invite person outside the Organization to join meeting. Also user can make 1 to 1 or group calls in MS teams. Maximum 250 user can join a meeting at a time however so many people can use teams. User can share screen while meeting is a very good feature, It also allow user to record meetings also all the user will get Auto popup if meeting was start recorded Chatting with MS teams very convenient it allow user to share file along with text chat also It allow user to create channel( group) for different department which help user to communicate with colleagues effectively. It also allows to see the contact details and status of working for user so one can contact accordingly we are using it on Office 365 so all the conversations are very safe here.

Cons

Team does not allow to delete conversation permanently once it appear in teams it stays forever. Rest I love this software its make my work life easy.

Review Source

VR

Verified Reviewer  
Account Manager  
Information Technology and Services  
Used the software for: 2+ years

### "Ms teams"

December 19, 2021

5.0

Being able to carry on working remotely and hold meetings without visiting client sites y

Pros

Collaboration, on line meetings and presentation.being able to integrate with third party voice platforms to give additional features

Cons

A more competitive voice platform to give full feature of telephony requirements whether that be call centre or general telephony

Review Source

RW

Randy W.  
IT Manager  
Chemicals  
Used the software for: 2+ years

### "Microsoft Teams offers great way to meet virtual, video, and audio in real time."

July 7, 2021

5.0

Great. Due to Covid in 2020, we had to change our way of communicating and meetings. We already had the software as part of our Office 365 package. We are able to hold meetings with out the expense of traveling. We also attend several training sessions without traveling. Enables our company to communicate with all employees in a real time fashion.

Pros

File sharing, virtual meeting of several attendees, screen sharing, audio sharing, chatting.

Cons

Not all the accounts have the audio and video features to set up the meetings.

Alternatives considered

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

Reason for choosing Microsoft Teams

Part of our package we already have from Microsoft. Office 365.

Review Source

VR

Verified Reviewer  
Senior Systems Engineer  
Mechanical or Industrial Engineering  
Used the software for: 2+ years

### "Microsoft Teams"

December 16, 2021

5.0

Teams is a great tool you can use on a workstation or on a mobile device. In larger organizations its a great way to communicate with teammates when you need to bypass email and get someone's attention.

Pros

When the configuration is done correctly, and integration with Active Directory and Exchange is achieved, Teams is a great collaboration tool. Chat makes for a great medium that's faster than email, and communications are kept 'in-house', which is important from a security standpoint. Adding teammates to web meetings on the fly is also very useful.

Cons

A true 'Team' has more implications than a 'group chat'. We're having to monitor activity on 'Teams' and decommission any that are idle for a number of months.

Review Source

Joel J.  
Sr  
Apparel & Fashion  
Used the software for: 1-2 years

### "Excellent Tool Kit"

January 20, 2022

5.0

For me, personally, every small or large company became more than a PLUS for its connectivity,

Pros

A powerful tool where it is not only based on a connection with your contacts or with third parties, It is a tool capable of maintaining direct and personal communication with any user outside or inside the platform.

Cons

There is not a detail within TEAMS that is not to your liking

Reason for choosing Microsoft Teams

For the complete service can give me

Review Source

PCB

Pooran Chander B.  
Manager IT  
Airlines/Aviation  
Used the software for: 2+ years

### "Good Product to have multiples features in one product"

December 14, 2021

5.0

Pros

you have chatting, video, audio, recoding, screen sharing, remote control, tracking activity much more in single product

Cons

consume high bandwidth so that you will get good video and audio call

Review Source

AS

Annalisa S.  
Impiegato  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Microsoft Teams, ovvero fare di necessità virtu"

February 14, 2023

5.0

Teams ci ha consentito, letteralmente, di continuare a lavorare, fare formazione e mantenerci in contatto durante questi ultimi 3 anni.

Pros

Abbiamo iniziato ad usarlo durante la pandemia, scoprendolo tra le opzioni del pacchetto installato sui pc del lavoro. È semplice da usare, una volta capito il sistema che sta alla base. Molto bella la funzione lavagna, anche se limitata rispetto ad altri programmi specifici. Utilissima la possibilità di mantenere a tempo indefinito le chat, così da poter recuperare sempre le informazioni necessarie.

Cons

Dovrebbe essere un po' più "friendly" Nella grafica delle icone, che spesso non sono immediatamente intellegibili

Review Source

MS

Mandeep S.  
Business Development Manager  
Information Technology and Services  
Used the software for: 6-12 months

### "An easy-to-use communication arrangement with reliable highlights for moment informing prerequisites"

June 12, 2023

5.0

Pros

Microsoft Teams could be a strong collaboration device that empowers teams to communicate, trade data, and collaborate in real-time. It decreases the have to switch between programs by making a single centre where everything can be gotten to and shared. Microsoft Teams empowers us to share screens so that our group individuals can see what we're doing whereas giving an introduction or clarifying a work. It is perfect for virtual preparation sessions since it permits you to record the session, download the video, and share it with the group. Moreover, it helps with the resolution of client issues that require prompt activity and includes a third party. I appreciate how the term demonstrates that it'll bring them together. 

Cons

Whereas Teams is included with the bulk of Microsoft Office 365 memberships, a few of the more complex capabilities, such as call recording and translation, may require an isolated membership or add-on. Another conceivable impediment is that, whereas Teams interfaces viably with other Microsoft programs, a few clients have experienced issues connecting with third-party apps or devices, which may be an issue for individuals who depend on those items. The number of alarms that surge through the app can be diverting and disappointing at times.

Review Source

SS

Sherwin S.  
Senior Analyst  
Accounting  
Used the software for: 6-12 months

### "Microsoft Teams for Your Online Collaborations"

February 20, 2023

5.0

Pros

Microsoft Teams is the best application to use when it comes to online team collaboration. It has features which help a lot in making the team meeting a successful one just like screen sharing, video conferencing and many more.

Cons

None so far. It is the best application for video and audio conferencing

Review Source

Andrew C.  
Managing Editor  
Publishing  
Used the software for: 1-2 years

### "Perfect for Staying Connected in 2020"

October 14, 2020

5.0

Teams has been a great tool for our company to share messages, whether between two people, a division of people, or across the entire company of 100+ employees. Our company switched over from Slack as we grew in numbers, and while the UI has taken a bit of time to become acclimated to, Teams has been invaluable for us for all of the available features and the integration with Outlook calendars and our other Microsoft applications.

Pros

Teams has been perfect for my coworkers and me in 2020 when everyone is working remotely. We can effortlessly communicate with one another through the chat feature. We have created teams for our various work teams, departments, societies, and even for interests outside of work. Teams has enabled us to continue our biweekly meetings directly in the app. In a training session the other week, through screensharing I was even able to take control of the other user's screen, which was a remarkable feat. Teams also connects seamlessly with our Outlook calendars, which is a great deal of help when someone is asking in the channel about my availability or when a Teams meeting is on the horizon.

Cons

My only real con with Teams is that I wish it were easier to set a status - the status auto-changes to away after five minutes and sometimes has issues coming back to available. Any away or out of office statuses aren't as readily visible as I would like. The UI overall could be a bit more user-friendly.

Review Source

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