Facebook

Workplace


4.5 / 5
369 reviews


Average Ratings

369 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Version
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native

Vendor Details

  • Facebook
  • www.facebook.com
  • Founded 2004
  • United States

About Workplace

Workplace combines next-generation technology and easy-to-use features to transform communications, culture and workflows inside organisations of all shapes, sizes and industries. So you can join the revolution


Workplace Features

  • Access Controls/Permissions
  • Audit Trail
  • Collaboration
  • Document Management
  • Drag & Drop
  • Electronic Signature
  • Encryption
  • Messaging
  • Real Time Synchronization
  • Search/Filter
  • Workflow Management
  • Brainstorming
  • Calendar Management
  • Contact Management
  • Content Management
  • Discussion Boards
  • Document Management
  • Project Management
  • Real Time Editing
  • Task Management
  • Version Control
  • Video Conferencing
  • Activity / News Feed
  • Audio / Video Conferencing
  • Blogs
  • Chat / Messaging
  • Employee Directory
  • Event Calendar
  • File Sharing
  • Knowledge Management
  • Newsletter Management
  • Surveys & Feedback
  • Blogs
  • Chat/Messaging
  • Email Management
  • Employee Directory
  • Event Calendar
  • Newsletter Management
  • Photo Gallery
  • Social Sharing
  • Survey Management
  • Telephony
  • Action Item Tracking
  • Agenda Management
  • Attendee Management
  • Board Meetings
  • Committee Meetings
  • Internal Meetings
  • Invitation Management
  • Legislative Meetings
  • Materials Management
  • Meeting Preparation Tools
  • Meeting Room Booking
  • Minutes Management
  • Post-Meeting Tools
  • Scheduling
  • Travel Management
  • Voting Management
  • Collaboration
  • Database Creation
  • Document Creation
  • File Sharing
  • Notes Management
  • Office Suite
  • Presentation Tools
  • Project Management
  • Task Management
  • Team Chat
  • Collaboration Tools
  • Create Subtasks
  • Gamification
  • Gantt/Timeline View
  • Mobile Access
  • Percent-Complete Tracking
  • Recurring Task Management
  • Reporting/Analytics
  • Spreadsheet View
  • Task Board View
  • Time Tracking
  • To-Do List View
  • Activity / News Feed
  • Calendar Management
  • Chat / Messaging
  • Discussion Threads
  • File Sharing
  • Push Notifications
  • Search
  • Surveys & Feedback
  • Task Management
  • Video Conferencing
  • Audio / Video Conferencing
  • Calendar Management
  • Call Recording
  • Call Routing
  • Chat / Messaging
  • Fax Management
  • File Sharing
  • Mobile Access
  • Multi-User Collaboration
  • Voice Mail
  • Electronic Hand Raising
  • Mobile Access
  • On-Demand Webcasting
  • Presentation Streaming
  • Presentation Tools
  • Private Chat
  • Real-Time Chat
  • Record & Playback Ability
  • Screen Sharing
  • Two-Way Audio & Video
  • Video Conferencing

Workplace Reviews Recently Reviewed!


Capterra loader

Bizarro Facebook

Oct 08, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Workplace combines the best features of Facebook, Slack and Basecamp and makes a case of a private social media application designed for productive communication and not time wasting.

It works really well as a company's general newsfeed and it allows to bond the collective in a more easy-going and informal manner.

On one hand, Workplace is a perfect working environment for human resources - streamlined, self-contained and direct. It really helps to establish solid internal Employer Branding and keep every member of the team on the same page. There are numerous features that allow various temperature checks of the teams via polls, discussions, etc. On the other hand, Workplace is a really good fit for onboarding of the new team members.

Cons: Since this is a Facebook product - there are certain concerns over privacy. When it comes to sharing some sensitive data - actions often proceed in a more trusted environments.

On the other hand, there is just too much of the stuff to do. The novelty of "Facebook but for work" wears off pretty fast and it makes Workplace more of a gimmick tool than an actual productivity tool.

As it often happen with Facebook newsfeed - it might get crowded and cluttered after a while, especially if the activity is relatively high. Aside from project related groups - it is often nothing more than a link dumpster.

Overall: What if Facebook was streamlined to essentials and free of excessive fat? That's Workplace.

For a long time Facebook was a leisure outlet on the workplace - the one for wasting time and getting lost in-between tasks. With Workplace the dynamics had flipped and now it is a legitimate productivity tool where you can chat with your colleagues, exchange ideas, drop some stuff and discuss serious matters without distracting yourself to everything else in your newsfeed.

Capterra loader

No training needed... everybody knows Facebook!

Jul 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Almost everyone (except the rather super senior employees) have been using Facebook social media app... They know how it works, its functionalities, and benefits for keeping in touch with the people that matter to them... now, we have exactly the same app.. for use in the office workplace. Therefore, no training needed. Everyone on-board right away.

Workplace replaced many of our internal apps (repositories, messaging, collaboration portal, etc). We now use workplace for community building, direct and group/project messaging, sharing of files, photos, and updates, audio and video calls, and live streaming of office events (which also serve as a recording device for late viewing).

Everything you love about social Facebook, now available for exclusive work and office use.

Cons: Data security is and will always be a concern for the modern digital man. Although we know that this is a paid service, hence the data is supposed to be private and secure because it is not meant to be used for ads, and what not... Security, especially of recent, is always a big question mark and concern.

Overall: Facebook for the office (i.e., via Workplace) has helped our company in terms of community and culture building, communication, collaboration, keeping up to date with the happenings across different departments and teams, messaging via direct chat, group chat, audio, video calls... there's a ton of features that make this a really worth it investment for any company big or small.

Capterra loader

The Facebook app that is meant for work and productivity (not for wasting time)

Aug 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
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Pros: I used Workplace when I volunteered on a project c/o a non-for-profit organization. We used it primarily as a Project Management tool to keep everyone in the loop for project planning, collaboration, execution, monitoring, and getting instant feedback.

I have a personal Facebook account, and Workplace works in exactly the same way. We created Groups for our project teams. From there we could share files, make posts, create a common calendar, etc. What I loved the most is the use of the chat app for IM, voice and video calls. The live streaming is fantastic as well because we were able to cover our event, stream it live and keep a recording of it for future use.

Cons: For some of my teammates, they did not want the idea of having to maintain and look at two accounts (one personal/social and the other for work). Not sure if there is a way to connect the two accounts so that some of the posts/etc may be in sync.

The mobile app is a bit clunky and updates quite often. I hope they create a "Lite" version similar to the Facebook app (esp for lighter data consumption and light on the smartphone requirements).

Overall: Facebook as a social platform has matured a lot, with so many features available for communication and collaboration. It's no wonder why billions of people use it. Now, these same features are made available for our professional work. It's fantastic!

Facebook for the office!

Apr 01, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Workplace is like a clone of Facebook. And since almost everyone in the office has a personal Facebook account, there is very little (to none) on-boarding needed to deploy this app into our entire organization.

We are a non-profit organization and so the best part of this is that Facebook offered this product to us Free of charge!

All the features of Facebook work great for office use (e.g., creating groups, instant messaging, video and calls, sharing pictures, videos and files)

Workplace also allows us to connect with external vendors who have Workplace in their companies. Works great for project implementations.

Cons: This is cloud-based and all data is stored on Facebook servers in the cloud. If you are wary of Data Privacy, just make sure to review the privacy notice, and terms of use.

Overall: All the features of a personal Facebook account are now available for office use!

Communication - best for instant messaging, voice and video calls, even live-streaming of our events. Company-wide announcements are now easy to post and even track who's viewed each post. Notifications via email are also helpful to remind 'inactive' people to log-in to Workplace and keep updated via posts and their wall.

Collaboration - we can easily create groups as shared workspaces for project work.

Culture-building - since we used this app, we experienced an increase in employee engagement. People started sharing all kinds of stuff (mostly work related, but sometimes even non-work-related like outings, birthdays, etc).

My company used Facebook Workplace for a bit before we switched over to Slack + Basecamp.

May 09, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: The Workplace features and functionalities are what I like best because they're more unique than other programs. I've used Slack which I've seen vastly improve company communication (in terms of speediness + efficiency) and company culture (due to GIFs and groups)... I've used Basecamp which has incredibly improved project management + clarity. Workplace, though, is specifically good for onboarding and training. I love the poll feature, too, and I haven't seen that used in other programs. However, the poll feature should be used for strictly non-emotional topics. I've used it to get my team to choose a preference in a date or a time or a food option. It shouldn't be used for diverse or political topics.

Run polls in Groups to get a quick pulse on company issues

Use Workplace Chat bots to make payroll, benefits or onboarding processes quicker and easier

Share Live Videos, webinars and articles for more efficient training

Connect new hires to the team (and each other) using Multi-Company Groups

Recognise employees quickly and easily in News Feed with a simple Reaction or even a GIF

Cons: I think because Workplace is a Facebook product companies are less likely to invest in it for company culture / communication due to Facebook's social media nature which doesn't scream 'productivity' to corporate higher-ups. Also, the data security issues happening right now al make companies trust Facebook less especially because Workplace is for business.

Capterra loader

Useful and fun to use.

Sep 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This is not the first social network focused on a Company's Business, but Facebook being behind Workplace surely makes it one of the highest grossing Enterprise-Driven Networks right now.

The Interface is friendly and as expected, quite similar to Facebook, for not saying identical. It has its obvious differences when it comes to certain features that are more adapted to a Professional environment.

The best description to the positive assets that I can give to Workplace is that it is a fun way to get to know the employees of the company you work for, you might find people with the same interests, share funny jokes, videos, photos, statuses, create and join groups, etc.

You can create events to invite your co-workers, or even schedule meetings and endeavors that are more related to your company's main goals.

It is easy to use, and if you are a Facebook user you will feel at home.

Cons: Just like in Facebook, the main App and the Messenger are separate softwares.

Sometimes you might get overloaded by notification's mails on your inbox.

Depending on the company's size, some features might become confusing when working at a big Enterprise, such as having too many groups to choose from with similar goals/topics.

Overall: Workplace makes my everyday job feels more like an easy-going stress free experience. I think every company should try it out; it is a great way to get to know the people you work with, interact with them, and team up efficiently.

Capterra loader

My organization is now a community courtesy Workplace.

Jun 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Workplace chat - Workplace Chat has a simple and familiar interface like what's obtainable with Facebook messenger. It enable me communicate with my colleagues with ease ,while making use of stickers ,emoji and gifs to spice up my conversations with my work peers. It also enable me to create polls, exchange video clips or share gps location with my team members ,when I am outside the office environment.

Groups - Workplace group is similar to Facebook groups , however this time , they serve as collaborative spaces where office tasks ,and projects get done. Workplace group makes it easy to share files in a secure environment , tag team members , get feedback and assign tasks.

Org chart - There are over 5000 users on my organizations Workplace. Therefore it can be an hideous task, having to search for team members working on a particular project or staffs in a particular department. Org Chart solves this problem by making it easy for me to quickly search up individual user profiles and team info. , therefore making me expend way less time trying to find out who to contact.

Cons: I have sometime lost track of what I needed to do ,and expended precious time reading official posts and trending gossips on Workplace.

Mixes the Social of Facebook and Collaboration of Modern Business Tools

Apr 10, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: My workplace is in the process of transitioning many employees over to Facebook Workplace. Personally, my favorite thing about the platform is the familiarity. The platform does a wonderful job of feeling just as familiar as the social media platform while also adapting to modern business needs. My company has attempted to integrate social productivity tools in the past and Workplace seems to have the largest adoption rate so far. Workplace is also a very collaborative tool. It leverages the user-friendly nature of the platform in order to make sharing and collaborating that much easier.

Cons: As a social tool, there is always the risk of falling trap to many of the trending stories. Furthermore, if one is subscribed to a lot of groups, notifications can become a bit difficult to follow for some users. Finally, I do wish that there was a way to link one's primary Facebook account to Workplace. It would help provide instant verification over job postings and could even tie-in with the linked-in type of service. While concerns over privacy may limit the interaction, it is a bit annoying to have two separate accounts for one service.

Overall: Overall, I have really enjoyed Workplace as an office tool. The familiarity that Facebook provides for a collaboration tool is great. Furthermore, the ability to share and collaborate with co-workers is very easy. I have really enjoyed how easy it is to navigate to specific groups and projects in order to find documents that I need. Furthermore, the search feature is very effective for finding appropriate data fast. Overall, my experience with Workplace is great - and I look forward to seeing how the service evolves over the coming years.

Workplace Review

Dec 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: For those that are used to Facebook (and that's most everybody) pivoting to Workplace for work purposes is a breeze. It takes a social media platform that everyone is used to and converts that to a work environment. This software has increased user participation and provides a great platform for company wide communication. The ability to set us individual pages for teams/groups or interests is really cool and has resulted in a wide variety of interest groups being formed, which is typically difficult to do outside of a social media platform, especially at work.

Cons: Though the software in itself does not have very many visible flaws, the amount of administrative effort required to filter and screen messages and groups in an organization as large as ours has taken more than we estimated.

Overall: We have used Workplace for the past year and a half for all office communications. From having live town-hall meetings to polls, we use Workplace for everything. It has provided us with a wide audience, easier participation and better control over information communication. Use of Workplace chat is picking up and it is a great business tool to enhance collaboration, improve employee morale in addition to being easy to use for all employees.

Capterra loader

Every medium/large organization should use this.

Jul 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like the sense of familiarity which comes with workplace because of its close similarity to Facebook in functionality and aesthetics.

The ability to collaborate and communicate with every employee in my organization in locations across the world without necessarily having met them physically is priceless.

Workplace makes it possible to do everything I have done on Facebook for years ,but this time within my organization.I can create posts ,share photos of team meetings, communicate with members of my marketing team via groups, organize conference meetings and even stream conference meetings in high definition to other non-physically present colleagues on Workplace via Bluestream.

Cons: With workplace there is always the possibility of over indulging and loosing track of what tasks needs to be done.As there is always something interesting to read or a post thread to follow.What else do you expect when multitudes in an organization engage online?

Capterra loader

Improves the communication workflow in my organization.

May 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: We use Workplace in my organization to connect every of my organizations staff in every location ,team and department. It is handy for project collaborations and provides me with multiple ways to communicate with my team members from chatting , video calls ,audio calls ,group comments etc

It has a short learning curve as it is very similar with Facebook social network ,and has an almost identical user interface and functionality. It integrates efficiently with some of our regularly used third party solutions at work like Azure ,Bluejeans and Okta.

Cons: I dislike that I am only able to access Facebook workplace via a VPN at work ,and also I see very little difference between Facebook social network and Facebook workplace and honestly , Facebook social will easily replace this program in any organization. So I wonder why we have to pay to use Facebook workplace premium ,when we can access most of the features for free on Facebook social.

It's like facebook, only on a professional level

Oct 09, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: - Easy to get started: If you use/love Facebook, you'll use/love this.

- Lots of privacy features: You can follow people, not use a picture, only join certain groups - feels more private than regular Facebook.

- Feels snappier: I don't know if it's because we only use it for about 40 people, but the overall desktop experience feels faster than Facebook, which is a plus in my book.

Cons: - Endless feed of updates from colleagues, same as with regular facebook.

- A lot of features from regular Facebook aren't present in Workplace - yet.

- Groups can be addictive to join, but also hard to manage.

Overall: We use it at our agency every day. Facebook's problems seem to be Workplace's problems: when many people post per day, it's hard too see all status updates. So you become stuck with 2 endless feeds of posts from people. Otherwise, it's better than Slack in my book, for what I use it for - infrequent status updates.

Great Tool for Collaboration and Communication

Feb 19, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Workplace is essentially the same setup as Facebook. The benefit to this is that since most people already have their own personal Facebook accounts, there isn't much of a learning curve when implementing this software at work. The chat is also a great feature because you an instantly private message a coworker or start a group chat with people you're working on a project with. Lastly, I like the ability to create groups because then you can share certain documents or articles with specified groups of colleagues.

Cons: One of the biggest issues with this software is that a lot of older coworkers refuse to use it since they don't have their own personal Facebook accounts and therefore don't know how to use the program. As a result, workplace by facebook is also helpful if other coworkers are willing to adopt the software. Secondly, while workplace can help with productivity it can also hurt it. If you don't monitor what content or photos people are posting people can quickly turn it into regular Facebook making the software a time sink and a site workers will visit for distractions.

Overall: It's a great improvement from our old chat software. With our old software, you could only message coworkers who were online. Therefore, someone could be in the office but because they aren't signed into the software they won't get your message. Workplace is great because you can message anyone you need to regardless of their online status. In addition, there's a desktop chat app that you can download so you can make sure you're always receiving any messages coworkers send you without having to log into the website.

Very Useful

Feb 06, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Use for our team collaboration. We are using this software as a fraud agent, we have the access to use this for verification of some accounts. Normally we use this for updates on what's going on with the team service level, specially outside office where we need to work at home very useful.

Cons: No Least for this, I Would rather suggest that, to those who haven't tried it, this is really a must try software.

Overall: What we got here, is a software that not only useful in our business but also worth a try. The software allows us to monitor the quality of service we give to our clients. Thus making us more valuable not only to them but also to our line of business. Giving us opportunity to give feedback and at the same time review the points which we missed to focus on. Also allows us to communicate outside the workplace or office.

It takes a bit of getting used to, but it's nice!

Dec 07, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: I'm so used to the constant blaring of regular Facebook that a quiet, professional Facebook is very odd. My publishing house set up a Workplace for us to have a private area to post our beta reading items, discuss upcoming anthologies, and things of that nature. It's easy to use because it is basically a private Facebook, but there are still some features missing- which is honestly a good thing. It's built for business networks and geared towards work collaborations, and you can tell when you log on and see the pared down system. It cuts the chatter, ads, distractions, and frankly... messiness down to zilch. It's definitely growing on me.

Cons: So far I haven't really found any, as I haven't used it enough yet. However, our publisher says that the free version is pretty limited admin-wise, which doesn't make a lot of sense to me. Why would a business have a network that they couldn't admin, especially with other networks out there that enable private business networks in the same vein that allow adminning your own team? Just seems a bit odd, is all. From a user standpoint, it looks great and smooth. From the admin standpoint, it seems there's a bit to be desired still.

Best Workplace Tool

Jan 23, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: Wow, no words for this product, easy to use, can be accessed easily with single sign on,Can have own teams/communities, can upload documents easily, can share post, cam create new post, can easily get day to day activities of an organization in one single place, can share all event information. Best way to go Digital - using @Workplace we can organize quiz, create presentations and can track attendee records and many things just so easily. can restrict contents of any group using privacy. Can share photos , can tag any other peers. it will refresh contents automatically and publish all latest info . Best best tool and can be accessed using mobile/pc etc. Worth time and money

Cons: rarely this happens but just after loading few posts automatically it gives error no more data otherwise there is nothing that to dislike about this software.

Workplace has brought everyone closer.

Dec 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Workplace has a simple and intuitive user interface.Perhaps what makes it intuitive is because of its close similarity with Facebook.com social networking platform ,which I assume most persons use.I am able to join different groups ,chat with my colleagues in other office locations in other countries ,create group chat sessions, have audio call chats and video conferences.

I can start threads and communicate with persons higher up in my organization whom I rarely ever meet in person.

Cons: I dislike the fact that this is paid for.Personally ,if I had the final decision in things like this at my organization,I would not pay to use what I see as Facebook.com with another name.I will rather use the regular Facebook for communication within the organization for free.

Overall: Workplace makes communication within my organization less formal than it was,before we adopted Workplace.Our use of Workplace has improved the bond between everyone across my organization,allowing now have a relationship with colleagues in departments I rarely have any communication with.

A modern tool for internal communication and transparency.

Jul 24, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Very easy to use UI and short learning curve for employees (since it's built the same way Facebook was built). I often describe it to others as 'Facebook, without all the ads'. Its sole focus is on group functionality so it's great for cross-team collaboration and knowledge sharing. We use the Live video functionality often which is great for global participation and alignment.

Cons: Notifications can sometimes get lost if you're subscribed to a lot of groups. A weekly digest of things you were mentioned or tagged in, would be helpful. The chat system isn't very modern and lacks integrations so we use an external software (Slack) for internal chat communication and workflow.

Simply Amazing

May 29, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: With workplace i created a network of work with my colleagues and we kept in touch with each other, this has greatly improved our team work and our professional performance and super easy to communicate/coordinate projects with coworkers. I love you can create groups of just certain people. Creating events is also great for when you have meetings, etc.

Cons: As of this time that I am using Workplace, I really do not see a thing that I do not like or need. All features are useful to our institution. It has become an aggregator to projects, project management tools are quite lacking in the application

Overall: We use Workplace in my organization to connect every of my organizations staff in every location ,team and department. It is handy for project collaborations and provides me with multiple ways to communicate with my team members from chatting , video calls ,audio calls ,group comments etc It

Professional social network to collaborate in each project.

Mar 15, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: As an organizational collaboration platform, it has great capabilities within the organization, its social network structure allows to efficiently integrate the members and colleagues of the organization with an incredible ease, its functionality is very broad and in general terms it performs very well in the service offered, I like to improve direct communication and to create org charts and groups.

Cons: Is structured under a somewhat rigid method that sometimes makes the need for a greater customization experience within the platform, costs more than expected to implement security controls within the internal network of the organization.

Overall: Its evaluation is pleasant and positive, its incorporation in any organization improves the quality of the corporate communication and narrows the relations of collaboration between the work teams.

Capterra loader

No training needed!

Jun 29, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: (Almost) everyone uses Facebook for personal/social functions... Why not use it for the office?

Imagine everything you do in FB (messaging, sharing files and photos, voice and video calling, groups, etc) can now be done within an almost exact copy but limited to official/office function! Best for culture building for any company, as well as inter-company communications.

Cons: Data privacy is still a question mark... although, there are no ads here, I don't think FB will be using our data for other channels of revenue...

Overall: Facebook features for connecting people is now a platform available for our office. We use this to communicate (internal comms as well as inter-company to vendors who use Workplace), and we also use this to build a strong collaborative culture within our company. Everybody knows how to use FB, so no/to minimal training needed for deployment.

A fun way to know your colleagues

Sep 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It's not revolutionary or anything, but it uses the interface of a social network, with corporate features. We use it in my business, and everyone likes it. It is also easy to use because everyone in the company has a Facebook. For this reason, the setup was easy, and everyone was on board fairly quickly.

We still use it to this day. I learned to know many colleagues on this platform.

Cons: It's not the most complete software ever. We use it for fun. Also, we know that it's secured, but some people became worried that maybe it wasn't that safe and stopped using it.

Overall: I really like Workplace for what it is, a fun, engaging platform.

Capterra loader

Amazing! Collaborative! And fun!

Mar 01, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It is Facebook for work - so I see so much engagement across our various global teams - we are starting to share work things with people, we have actually used the collaboration function to create documents together, and I get to see pictures from others - really, it's all the great things Facebook is for work!

Cons: Signing in for companies is more difficult - and I think its hard if we are also not all on the same work domain - so for example, care.org people are on but care.ca people can't get on. And I wonder what limitations those are caused by.

Overall: Getting teams across the world and people who work in remote field offices to start to engage better.

Workplace provides office communication in a fun way, the Facebook way

Jun 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: What do you like most about this software?What I like about this software is that it allows everyone to share their ideas with the help of posting or commenting. Making a poll is also easy for everyone. This software is so easy to use since it is patterned to Facebook which most of us use. Inter-company interaction is also possible if both companies are using Workplace

Cons: This software is delivering to its promise and design. I can't find anything wrong with it

or even say that this software lacks a feature. Maybe a project management feature

would be a great plus in the future

Super Simple Alternative To Slack

Apr 07, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Since most people have experience with Facebook, there's pretty much no learning curve to get users to understand how to utilize the service. Workplace integrates group chat, video streaming, file storage and much more which virtually eliminates the need to use other work group apps like Slack and Dropbox. On top of that, the user interface is very polished which goes a long way in my book.

Cons: I will say I am a little concerned about the level of privacy this platform provides. Given that Facebook isn't the most secure environment for personal social media use, I am a little skeptical about how safe our organization's sensitive data will be down the line. If there is ever a breach of Facebook's data servers I hope there are additional safeguards in place to assure our information is protected. I am also unsure how this information is being used for advertising purposes, but so far I haven't had any issues.

Overall: Facebook Workplace takes the user experience of Facebook and applies it to work groups, which our team has had a blast using. Seriously, I've never had a program that required basically NO learning curve!

In terms of reports and discussions of certain matters, Workplace aids and helps our institution.

May 08, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I am fascinated by the tools it provides the users in creating groups for certain topics and discussions. Also the features of attaching files that are relevant and useful to a certain discussion. And also I like the notification feature of Workplace for the members of the group whenever there are posts and developments in the a topic. The search feature is also helpful to the users.

Cons: As of this time that I am using Workplace, I really do not see a thing that I do not like or need. All features are useful to our institution.

Overall: The Workplace provides tools to institutions or groups of people where they can communicate discussions of a certain topic or matters. The Workplace also serves as their repository of notes, updates, developments and even files of a certain discussion.

Capterra loader

Awesome Way to Connect with Employees

Aug 22, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Facebook is the main social platform for the majority of our audience, so it just seemed like a natural fit to use workplace withing the company. It's easy to use for everyone because everyone knows Facebook. The layout is nearly identical to it's social version, so we all picked it up quick. Staying in touch with other departments has never been easier or more intuitive. For me particularly, it's great because I also take care of our social platforms. It's a seamless transition from connecting with distributors and connecting with employees.

Cons: If you're looking for a more in-depth program (i.e., for project management, time management etc), Workplace probably isn't the best fit. It's pretty much just Facebook, but meant for use within the company.

Overall: It's a fantastic tool to help improve communication clarity and efficiency.

Capterra loader

We utilize facebook workplace for inter-departmental communication.

Apr 30, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

Pros: I love the ability to place all internal communications into one location. It makes finding the information even easier since it lives on the page you posted to. Its also a great tool to call/message other employees who you may not know personally or have their contact information. We have used it to post critical information and get it to our staff in a quick and timely manner. It is also easy for most people to grasp how to use since it looks and feels like facebook.

Cons: I wish there were more ways to decide what type of notifications you receive. I also do not like that you need to download the messaging app (like facebook) separate from the actual app.

Cool virtual workplace

Feb 20, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: We use Workplace to provide the virtual lounge for our staff to "hang out". Works really well since we have a lot of work-from-home remote staff and they need a place where we can communicate just about anything outside of work and get to know each other more. And it has nothing to do with your personal facebook account, which is awesome, because not everyone wants to connect using their personal facebook.

Cons: I don't think it works really well for project collaboration and project tracking.

Capterra loader

Adds a layer of

Feb 08, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money

Pros: Is the ultimate channel for cross-departmental and flat hierarchical communication. Connects the whole organization with tools that are intuitive and familiar for existing FB users. Helps users communicate, plan meets, share interests and turn ideas into action. Allows you to link events to your Google Calendar. Secure and safe.

Cons: Because of the look and feel, people forget that the software is for WORK. This sometimes means that users treat it like a social platform instead of a work communication platform.

News is fast and easy within the workplace!

Jan 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: My manager would post status letting us know when department meetings would take place, also post things like employee of the month and stats for the periods. It is very helpful as its based from my person Facebook page so I don't have to create any new accounts to access.

Cons: Since it is tied with my personal Facebook, sometimes I would miss updates if we were not personal invited on the update itself. Fortunately, you are able to place alerts on the Workplace account that sends an alert whenever a update is posted.

Amazing collaboration tool!

Mar 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: My company just started using this tool a little less than a year ago and it has really created a more collaborative environment for the company. We have combined weekly email updates and just uploaded them onto Workplace. People also can add pictures just like Facebook to their profile and it really helps you to get to know people better. You can also post small wins for your team so that co-workers can see it. You can also create groups for different locations, teams, etc. and post events and updates based on those specifications.

Cons: One issue is with the chat feature. On our old tool, you could see if someone was away or in a meeting and then you would know not to message them, but with this tool, you cannot do that. It is just hard to know if someone may have read your message or not.

A corporate social media platform with not so great value proposition

Mar 16, 2019
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

1 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: A familiar format

Notification flexibility

Group-specific live streaming

Cons: A bit pricey for the offering

Premium version doesn't support SSO or analytics and lot

Overall: As long as you are using the free version, it solves the information dissemination problem and some feeds from Harvard business review, yahoo finance etc., but offers nothing more. Premium version is a bit pricey and offers very little in terms of value additions. Integrations are alright, nothing to write home about. Metrics are limited to closed and open groups, secret group statistics are nowhere to be found.

Connects me with coworkers across the globe seamlessly

Jul 17, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I like how feature filled this site is. It has everything I need from the ability to create groups to video chatting or calling a coworker all from one site. I have coworkers on the other side of the country and in other countries and workplace makes it easy to connect with them.

Cons: I took a star off due to the design. The site is well designed, but I personally don't find it nice to look at. It's very bland like Facebook but that's to be expected. It's Facebook but for the workplace.

Overall: Instead of needing several products, Workplace fulfills the needs of those. I no longer need to have skype or any other video calling app nor do I need a chat app. Workplace has both and more.

Capterra loader

Excellent to maintain communication between the work team

May 14, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Workplace has improved the way in which we communicate among co-workers and we remain always in contact so that teamwork is excellent and we do not miss any view. teamwork is always difficult but maintaining good communication makes it possible for great and positive things to happen.

Cons: A good and fluid communication is always an advantage and workplace helps us with this, but it is important to know that it is a tool that we must manage responsibly and in an organized manner so that the information that flows through this channel is really useful, good or bad our use of Workplace is entirely our responsibility.

Overall: Teamwork has improved

Facebook at Workplace Reviewing

Oct 18, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: The workplace in facebook is a very useful concept. This helps to interact with different people in an organisation and share your opinions and reviews of some events happening around the organisation. It is also useful in getting opinions from people about any events to be organised or any newly imposed policies by the organisation.

Cons: There is no such cons except some updates or changes to be brought in the user interface which seems a bit older facebook type we used earlier.

Overall: The workplace has been helpful in reviewing any activities going around the organisation and also helped in getting votes for anything right or wrong happening around the org.

Facebook for the Workplace

Dec 10, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: I like that it is a great way for staff to stay connected and to see updates from the rest of the company about what is going on on a day to day basis. Nice layout that lot's of people are familiar with.

Cons: I don't like that it doesn't display the timeline in chronilogical order. This can make posts hard to find.

Overall: We were trying to have our employees feel more connected on a platform they are familiar with. This seems to work decently. It is fun to acknowledge employees company wide.

Capterra loader

Workplace FB is a great platform for professional collaboration across the team

Jul 03, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: 1. Since it is like a miniature of FB, it is very easy to use

2. Perfectly fits for the professional needs

3. It has a workchat platform integrated

4. Easy to share links and create events

5. Good for free plans

6. It has Groups,chat,video call feature

7. Easy to share the ideas and get it reviewed

Cons: 1. Still in the chat there is no direct message to message reply option

2. It still has some bugs, such us even though a feed is seen, the notification will still be on in group.

Overall: I am able to collaborate with the team so easily. Since it is fine-tuned for professional needs it fits perfect for our team communication. Everything such as groups, chat in a single place. Since it has mobile apps, I am able to be available all the time. The UI is easy and neat. Perfect for scheduling meetings and checking availability.

Workplace contributes to smooth business collaboration.

Dec 28, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I like the real time collaboration that happens on Workplace. Workplace is accessible to me at all times, whether I am in the office or not. Integration with third party software like Survey monkey, Blue jeans ,Drive etc has helped us create a streamlined and efficient workflow in my organization.

Cons: Workplace video call functionality only works for individual conference calls,and offers no opportunity for group video calls ,which is a necessity in a medium sized organization like ours.

Overall: Workplace by Facebook is used in every department at my organization for collaboration between all staffs,across all levels.

My experience with WorkPlace

Mar 18, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros:

893/5000

Workplace is a tool that is highly efficient, because it makes the work environment more entertaining. Workplace is an application created by facebook so its interface is to say its platform has a lot of similarity, which makes us understand it better and much faster, because I think we are all used to the use of Facebook.

Since the implementation of this service, communication in the company is much more effective, we can schedule, create goals, establish work points, carry out group work conversations, as well as meetings through its video conference tool, all from a single application, without the need to use other types of software.

This tool allows the integration and socialization of all employees, in order to have an effective communication in the work environment.

Cons: I have not yet found any negative points of the Workplace application, so far it is the best I have seen and tested.

Overall: Overall experience with Workplace is phenomenal, the integration of employees, communication, ease of work and opinions together is impressive.

I recommend using the application to each person.

A concept that promotes culture change!

Jul 02, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The software has been implemented for the entire organization (400 people) and this is a tool that provides ease of communication, networking with employees across the US and promoting and encouraging employees to work safely by sending daily messages. The most important tool for me is the utilization of creating a survey for all to take and that provides management feedback on our safety culture or aka a mini perception survey.

Cons: Since I like to be transparent!! The option to create an invisible group is a function I would remove from this platform as across most organizations, we need to breakdown the silos!

Overall: The ability to network with off site employees and provide a clear path for communication utilizing technology.

Great way to get your business noticed

Mar 28, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money

Pros: This is a great tool to get your name out there and once out there you're able to inform a large amount of people about what your business is doing. It's also important to make sure your business has a face in social media

Cons: Not really anything that I don't like about this program. I think if you didn't already have a Facebook account then it might take some time to get used to how it works.

It is very helpful for our company.

May 07, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I can easily communicate with my co-workers even if i'm in my vacation or away from the office.

I don't need all the email and cell phone numbers of my co-workers to be connected to them, I just need to install this software on my phone.

Cons: The thing is we need an Internet Access to use this software. We don't have free Internet Access in any places on our city so I have a little problem on using this, well its a minor problem but for me this software will become perfect if it supports free data like Facebook.

Overall: Can communicate faster with my co-leagues.

Good thing to happen in my organization

May 22, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: At first I was excited to have facebook workplace in our organization, however it is just proving to be another time killer. Lots of management speeches and work related motivational quotes. Its a good news sharing application about whats happening in the company. If you are neck deep in to work assignments than this is of no use to you. Otherwise , you may have good info sharing , fun, knowledge sharing through this within your team.

Cons: Nothing much. You can't compare it with original facebook. Otherwise you have similar features as in Facebook. Wont find public groups and posts related to trivial but funny matters.

Overall: Good application for information dissemination among team members. Feeds you with important information within the organization.

Communication and transparency made familiar

Nov 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: The best thing about Workplace by Facebook is the fact that almost everyone uses Facebook, so there's no need to train your team how to use it. It's a great tool for communication; everyone at work checks everyday and never misses important updates. Also great to have built-in instant messaging and details of each employee readily available on their profile -- no more guesswork!

Cons: The only qualm I have for Workplace by Facebook is it easily reminds me of its parent brand social networking site. This sometimes triggers a conditioned response of just scrolling through my News Feed all the time. Other than that I don't really see any huge downside in using this.

Facebook at Work!

Mar 28, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: It's really easy to communicate with coworkers and make posts asking for help from people across the organization. It's also super easy to make either group chats or workplace groups for your different working groups you have. This allows you to create one centralized location to discuss a project you're working on or share documents with other people. It's also very easy to pickup using the tool since it's exactly the same as regular Facebook.

Cons: Sometimes people will post funny pictures or other stuff which can deter from it being only for work-related content. Just be careful you don't have people using it like they would their personal Facebook account.

Workplace as an international communication tool

Nov 21, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

1 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: It is easy to access and free to use, which are its biggest perks in my eyes. Our organization works in two different countries so the accessibility piece (since everyone in both countries has access to Facebook and Workplace) make it well-suited to our needs. We have tried other communication software but Workplace is a nice option because much of our staff is already familiar with the Facebook-style interface.

Cons: I think the layout is not as intuitive as it could be. If you are familiar with Facebook it is easier to navigate, but the concept of open and private groups is confusing from the administrative side, especially when you are a larger organization like ours that has a hundred users.

Overall: Workplace is a software that works well for our organization because of our specific inter-country requirements but I do not think it is the most effective communication platform that exists.

Capterra loader

Ex5

Nov 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Its a great platform to join people togather at present people are to busy and have not enough time to meet friend or family member also , but with the help of there they do that without spent money in calling or message charge.

Cons: Nothing in my point of view. I thing Facebook need to add more tool so that it increase there popularity.

Overall: Great

Workplace is the New Space for Your Workplace

Feb 05, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: You can create beautiful and concise posts with a number of editing options per post as well as support for open and closed group pages. Chat with teams within your company, whether they are in the same office or at another location. If you love using mobile apps to communicate with your coworkers, Workplace has apps that feature "Do Not Disturb" mode when away from the office, color options for chat windows and bubbles, group emojis and nicknames for fun group work chats.

Cons: I do not have any dislikes about Workplace.

Overall: Workplace works on a grand scale for people to address concerns, push company updates and policy, ask questions and just making work more fun.

Great but not great

Nov 10, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: It is Facebook- it is EASY to use, and who does not know how to use Facebook? Workplace makes it easy to stream live videos/ presentations, have large group chats, schedule meetings. This makes taking business issues on the "go" easy. There is a free option and who does not like FREE? This could be beneficial for small businesses trying to get started, such as my sister's interior design company. For those that choose to pay for the service, you pay only for those users that log in each month.

Cons: So far, there is nothing that I do not like.

Overall: Workplace makes it easy to collaborate with other team members on projects, makes it easy to connect anytime of the day and allows for secure document sharing.