Facebook

Workplace

4.5 / 5 183 reviews


Average Ratings

183 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native

Vendor Details

  • Facebook
  • www.facebook.com
  • United States

About Workplace

Chatting app that enables idea exchange between team members, video broadcasting, and messaging.


Workplace Features

  • Blogs
  • Chat/Messaging
  • Email Management
  • Employee Directory
  • Event Calendar
  • Newsletter Management
  • Photo Gallery
  • Social Sharing
  • Survey Management
  • Telephony

Vendor has not completed this information.

Vendor has not completed this information.

  • Activity / News Feed
  • Calendar Management
  • Chat / Messaging
  • Discussion Threads
  • File Sharing
  • Push Notifications
  • Search
  • Surveys & Feedback
  • Task Management
  • Video Conferencing

Workplace Reviews Recently Reviewed!


Capterra-loader

No training needed... everybody knows Facebook!

Jul 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Almost everyone (except the rather super senior employees) have been using Facebook social media app... They know how it works, its functionalities, and benefits for keeping in touch with the people that matter to them... now, we have exactly the same app.. for use in the office workplace. Therefore, no training needed. Everyone on-board right away.

Workplace replaced many of our internal apps (repositories, messaging, collaboration portal, etc). We now use workplace for community building, direct and group/project messaging, sharing of files, photos, and updates, audio and video calls, and live streaming of office events (which also serve as a recording device for late viewing).

Everything you love about social Facebook, now available for exclusive work and office use.

Cons: Data security is and will always be a concern for the modern digital man. Although we know that this is a paid service, hence the data is supposed to be private and secure because it is not meant to be used for ads, and what not... Security, especially of recent, is always a big question mark and concern.

Overall: Facebook for the office (i.e., via Workplace) has helped our company in terms of community and culture building, communication, collaboration, keeping up to date with the happenings across different departments and teams, messaging via direct chat, group chat, audio, video calls... there's a ton of features that make this a really worth it investment for any company big or small.

Facebook for the office!

Apr 01, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Workplace is like a clone of Facebook. And since almost everyone in the office has a personal Facebook account, there is very little (to none) on-boarding needed to deploy this app into our entire organization.

We are a non-profit organization and so the best part of this is that Facebook offered this product to us Free of charge!

All the features of Facebook work great for office use (e.g., creating groups, instant messaging, video and calls, sharing pictures, videos and files)

Workplace also allows us to connect with external vendors who have Workplace in their companies. Works great for project implementations.

Cons: This is cloud-based and all data is stored on Facebook servers in the cloud. If you are wary of Data Privacy, just make sure to review the privacy notice, and terms of use.

Overall: All the features of a personal Facebook account are now available for office use!

Communication - best for instant messaging, voice and video calls, even live-streaming of our events. Company-wide announcements are now easy to post and even track who's viewed each post. Notifications via email are also helpful to remind 'inactive' people to log-in to Workplace and keep updated via posts and their wall.

Collaboration - we can easily create groups as shared workspaces for project work.

Culture-building - since we used this app, we experienced an increase in employee engagement. People started sharing all kinds of stuff (mostly work related, but sometimes even non-work-related like outings, birthdays, etc).

My company used Facebook Workplace for a bit before we switched over to Slack + Basecamp.

May 09, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
Likely

Pros: The Workplace features and functionalities are what I like best because they're more unique than other programs. I've used Slack which I've seen vastly improve company communication (in terms of speediness + efficiency) and company culture (due to GIFs and groups)... I've used Basecamp which has incredibly improved project management + clarity. Workplace, though, is specifically good for onboarding and training. I love the poll feature, too, and I haven't seen that used in other programs. However, the poll feature should be used for strictly non-emotional topics. I've used it to get my team to choose a preference in a date or a time or a food option. It shouldn't be used for diverse or political topics.

Run polls in Groups to get a quick pulse on company issues

Use Workplace Chat bots to make payroll, benefits or onboarding processes quicker and easier

Share Live Videos, webinars and articles for more efficient training

Connect new hires to the team (and each other) using Multi-Company Groups

Recognise employees quickly and easily in News Feed with a simple Reaction or even a GIF

Cons: I think because Workplace is a Facebook product companies are less likely to invest in it for company culture / communication due to Facebook's social media nature which doesn't scream 'productivity' to corporate higher-ups. Also, the data security issues happening right now al make companies trust Facebook less especially because Workplace is for business.

Capterra-loader

My organization is now a community courtesy Workplace.

Jun 06, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Workplace chat - Workplace Chat has a simple and familiar interface like what's obtainable with Facebook messenger. It enable me communicate with my colleagues with ease ,while making use of stickers ,emoji and gifs to spice up my conversations with my work peers. It also enable me to create polls, exchange video clips or share gps location with my team members ,when I am outside the office environment.

Groups - Workplace group is similar to Facebook groups , however this time , they serve as collaborative spaces where office tasks ,and projects get done. Workplace group makes it easy to share files in a secure environment , tag team members , get feedback and assign tasks.

Org chart - There are over 5000 users on my organizations Workplace. Therefore it can be an hideous task, having to search for team members working on a particular project or staffs in a particular department. Org Chart solves this problem by making it easy for me to quickly search up individual user profiles and team info. , therefore making me expend way less time trying to find out who to contact.

Cons: I have sometime lost track of what I needed to do ,and expended precious time reading official posts and trending gossips on Workplace.

Capterra-loader

Every medium/large organization should use this.

Jul 03, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I like the sense of familiarity which comes with workplace because of its close similarity to Facebook in functionality and aesthetics.

The ability to collaborate and communicate with every employee in my organization in locations across the world without necessarily having met them physically is priceless.

Workplace makes it possible to do everything I have done on Facebook for years ,but this time within my organization.I can create posts ,share photos of team meetings, communicate with members of my marketing team via groups, organize conference meetings and even stream conference meetings in high definition to other non-physically present colleagues on Workplace via Bluestream.

Cons: With workplace there is always the possibility of over indulging and loosing track of what tasks needs to be done.As there is always something interesting to read or a post thread to follow.What else do you expect when multitudes in an organization engage online?

Capterra-loader

Improves the communication workflow in my organization.

May 06, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: We use Workplace in my organization to connect every of my organizations staff in every location ,team and department. It is handy for project collaborations and provides me with multiple ways to communicate with my team members from chatting , video calls ,audio calls ,group comments etc

It has a short learning curve as it is very similar with Facebook social network ,and has an almost identical user interface and functionality. It integrates efficiently with some of our regularly used third party solutions at work like Azure ,Bluejeans and Okta.

Cons: I dislike that I am only able to access Facebook workplace via a VPN at work ,and also I see very little difference between Facebook social network and Facebook workplace and honestly , Facebook social will easily replace this program in any organization. So I wonder why we have to pay to use Facebook workplace premium ,when we can access most of the features for free on Facebook social.

Great Tool for Collaboration and Communication

Feb 19, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Workplace is essentially the same setup as Facebook. The benefit to this is that since most people already have their own personal Facebook accounts, there isn't much of a learning curve when implementing this software at work. The chat is also a great feature because you an instantly private message a coworker or start a group chat with people you're working on a project with. Lastly, I like the ability to create groups because then you can share certain documents or articles with specified groups of colleagues.

Cons: One of the biggest issues with this software is that a lot of older coworkers refuse to use it since they don't have their own personal Facebook accounts and therefore don't know how to use the program. As a result, workplace by facebook is also helpful if other coworkers are willing to adopt the software. Secondly, while workplace can help with productivity it can also hurt it. If you don't monitor what content or photos people are posting people can quickly turn it into regular Facebook making the software a time sink and a site workers will visit for distractions.

Overall: It's a great improvement from our old chat software. With our old software, you could only message coworkers who were online. Therefore, someone could be in the office but because they aren't signed into the software they won't get your message. Workplace is great because you can message anyone you need to regardless of their online status. In addition, there's a desktop chat app that you can download so you can make sure you're always receiving any messages coworkers send you without having to log into the website.

A modern tool for internal communication and transparency.

Jul 24, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Very easy to use UI and short learning curve for employees (since it's built the same way Facebook was built). I often describe it to others as 'Facebook, without all the ads'. Its sole focus is on group functionality so it's great for cross-team collaboration and knowledge sharing. We use the Live video functionality often which is great for global participation and alignment.

Cons: Notifications can sometimes get lost if you're subscribed to a lot of groups. A weekly digest of things you were mentioned or tagged in, would be helpful. The chat system isn't very modern and lacks integrations so we use an external software (Slack) for internal chat communication and workflow.

Simply Amazing

May 29, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: With workplace i created a network of work with my colleagues and we kept in touch with each other, this has greatly improved our team work and our professional performance and super easy to communicate/coordinate projects with coworkers. I love you can create groups of just certain people. Creating events is also great for when you have meetings, etc.

Cons: As of this time that I am using Workplace, I really do not see a thing that I do not like or need. All features are useful to our institution. It has become an aggregator to projects, project management tools are quite lacking in the application

Overall: We use Workplace in my organization to connect every of my organizations staff in every location ,team and department. It is handy for project collaborations and provides me with multiple ways to communicate with my team members from chatting , video calls ,audio calls ,group comments etc It

Capterra-loader

No training needed!

Jun 29, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: (Almost) everyone uses Facebook for personal/social functions... Why not use it for the office?

Imagine everything you do in FB (messaging, sharing files and photos, voice and video calling, groups, etc) can now be done within an almost exact copy but limited to official/office function! Best for culture building for any company, as well as inter-company communications.

Cons: Data privacy is still a question mark... although, there are no ads here, I don't think FB will be using our data for other channels of revenue...

Overall: Facebook features for connecting people is now a platform available for our office. We use this to communicate (internal comms as well as inter-company to vendors who use Workplace), and we also use this to build a strong collaborative culture within our company. Everybody knows how to use FB, so no/to minimal training needed for deployment.

Capterra-loader

Amazing! Collaborative! And fun!

Mar 01, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It is Facebook for work - so I see so much engagement across our various global teams - we are starting to share work things with people, we have actually used the collaboration function to create documents together, and I get to see pictures from others - really, it's all the great things Facebook is for work!

Cons: Signing in for companies is more difficult - and I think its hard if we are also not all on the same work domain - so for example, care.org people are on but care.ca people can't get on. And I wonder what limitations those are caused by.

Overall: Getting teams across the world and people who work in remote field offices to start to engage better.

A fun way to know your colleagues

Sep 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It's not revolutionary or anything, but it uses the interface of a social network, with corporate features. We use it in my business, and everyone likes it. It is also easy to use because everyone in the company has a Facebook. For this reason, the setup was easy, and everyone was on board fairly quickly.

We still use it to this day. I learned to know many colleagues on this platform.

Cons: It's not the most complete software ever. We use it for fun. Also, we know that it's secured, but some people became worried that maybe it wasn't that safe and stopped using it.

Overall: I really like Workplace for what it is, a fun, engaging platform.

Workplace provides office communication in a fun way, the Facebook way

Jun 27, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: What do you like most about this software?What I like about this software is that it allows everyone to share their ideas with the help of posting or commenting. Making a poll is also easy for everyone. This software is so easy to use since it is patterned to Facebook which most of us use. Inter-company interaction is also possible if both companies are using Workplace

Cons: This software is delivering to its promise and design. I can't find anything wrong with it

or even say that this software lacks a feature. Maybe a project management feature

would be a great plus in the future

In terms of reports and discussions of certain matters, Workplace aids and helps our institution.

May 08, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I am fascinated by the tools it provides the users in creating groups for certain topics and discussions. Also the features of attaching files that are relevant and useful to a certain discussion. And also I like the notification feature of Workplace for the members of the group whenever there are posts and developments in the a topic. The search feature is also helpful to the users.

Cons: As of this time that I am using Workplace, I really do not see a thing that I do not like or need. All features are useful to our institution.

Overall: The Workplace provides tools to institutions or groups of people where they can communicate discussions of a certain topic or matters. The Workplace also serves as their repository of notes, updates, developments and even files of a certain discussion.

Capterra-loader

Awesome Way to Connect with Employees

Aug 22, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Facebook is the main social platform for the majority of our audience, so it just seemed like a natural fit to use workplace withing the company. It's easy to use for everyone because everyone knows Facebook. The layout is nearly identical to it's social version, so we all picked it up quick. Staying in touch with other departments has never been easier or more intuitive. For me particularly, it's great because I also take care of our social platforms. It's a seamless transition from connecting with distributors and connecting with employees.

Cons: If you're looking for a more in-depth program (i.e., for project management, time management etc), Workplace probably isn't the best fit. It's pretty much just Facebook, but meant for use within the company.

Overall: It's a fantastic tool to help improve communication clarity and efficiency.

Capterra-loader

We utilize facebook workplace for inter-departmental communication.

Apr 30, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality

Pros: I love the ability to place all internal communications into one location. It makes finding the information even easier since it lives on the page you posted to. Its also a great tool to call/message other employees who you may not know personally or have their contact information. We have used it to post critical information and get it to our staff in a quick and timely manner. It is also easy for most people to grasp how to use since it looks and feels like facebook.

Cons: I wish there were more ways to decide what type of notifications you receive. I also do not like that you need to download the messaging app (like facebook) separate from the actual app.

News is fast and easy within the workplace!

Jan 23, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: My manager would post status letting us know when department meetings would take place, also post things like employee of the month and stats for the periods. It is very helpful as its based from my person Facebook page so I don't have to create any new accounts to access.

Cons: Since it is tied with my personal Facebook, sometimes I would miss updates if we were not personal invited on the update itself. Fortunately, you are able to place alerts on the Workplace account that sends an alert whenever a update is posted.

Capterra-loader

Adds a layer of

Feb 08, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: Is the ultimate channel for cross-departmental and flat hierarchical communication. Connects the whole organization with tools that are intuitive and familiar for existing FB users. Helps users communicate, plan meets, share interests and turn ideas into action. Allows you to link events to your Google Calendar. Secure and safe.

Cons: Because of the look and feel, people forget that the software is for WORK. This sometimes means that users treat it like a social platform instead of a work communication platform.

Amazing collaboration tool!

Mar 30, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: My company just started using this tool a little less than a year ago and it has really created a more collaborative environment for the company. We have combined weekly email updates and just uploaded them onto Workplace. People also can add pictures just like Facebook to their profile and it really helps you to get to know people better. You can also post small wins for your team so that co-workers can see it. You can also create groups for different locations, teams, etc. and post events and updates based on those specifications.

Cons: One issue is with the chat feature. On our old tool, you could see if someone was away or in a meeting and then you would know not to message them, but with this tool, you cannot do that. It is just hard to know if someone may have read your message or not.

Connects me with coworkers across the globe seamlessly

Jul 17, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I like how feature filled this site is. It has everything I need from the ability to create groups to video chatting or calling a coworker all from one site. I have coworkers on the other side of the country and in other countries and workplace makes it easy to connect with them.

Cons: I took a star off due to the design. The site is well designed, but I personally don't find it nice to look at. It's very bland like Facebook but that's to be expected. It's Facebook but for the workplace.

Overall: Instead of needing several products, Workplace fulfills the needs of those. I no longer need to have skype or any other video calling app nor do I need a chat app. Workplace has both and more.

Capterra-loader

Excellent to maintain communication between the work team

May 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Workplace has improved the way in which we communicate among co-workers and we remain always in contact so that teamwork is excellent and we do not miss any view. teamwork is always difficult but maintaining good communication makes it possible for great and positive things to happen.

Cons: A good and fluid communication is always an advantage and workplace helps us with this, but it is important to know that it is a tool that we must manage responsibly and in an organized manner so that the information that flows through this channel is really useful, good or bad our use of Workplace is entirely our responsibility.

Overall: Teamwork has improved

Capterra-loader

Workplace FB is a great platform for professional collaboration across the team

Jul 03, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: 1. Since it is like a miniature of FB, it is very easy to use

2. Perfectly fits for the professional needs

3. It has a workchat platform integrated

4. Easy to share links and create events

5. Good for free plans

6. It has Groups,chat,video call feature

7. Easy to share the ideas and get it reviewed

Cons: 1. Still in the chat there is no direct message to message reply option

2. It still has some bugs, such us even though a feed is seen, the notification will still be on in group.

Overall: I am able to collaborate with the team so easily. Since it is fine-tuned for professional needs it fits perfect for our team communication. Everything such as groups, chat in a single place. Since it has mobile apps, I am able to be available all the time. The UI is easy and neat. Perfect for scheduling meetings and checking availability.

A concept that promotes culture change!

Jul 02, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The software has been implemented for the entire organization (400 people) and this is a tool that provides ease of communication, networking with employees across the US and promoting and encouraging employees to work safely by sending daily messages. The most important tool for me is the utilization of creating a survey for all to take and that provides management feedback on our safety culture or aka a mini perception survey.

Cons: Since I like to be transparent!! The option to create an invisible group is a function I would remove from this platform as across most organizations, we need to breakdown the silos!

Overall: The ability to network with off site employees and provide a clear path for communication utilizing technology.

Great way to get your business noticed

Mar 28, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: This is a great tool to get your name out there and once out there you're able to inform a large amount of people about what your business is doing. It's also important to make sure your business has a face in social media

Cons: Not really anything that I don't like about this program. I think if you didn't already have a Facebook account then it might take some time to get used to how it works.

It is very helpful for our company.

May 07, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I can easily communicate with my co-workers even if i'm in my vacation or away from the office.

I don't need all the email and cell phone numbers of my co-workers to be connected to them, I just need to install this software on my phone.

Cons: The thing is we need an Internet Access to use this software. We don't have free Internet Access in any places on our city so I have a little problem on using this, well its a minor problem but for me this software will become perfect if it supports free data like Facebook.

Overall: Can communicate faster with my co-leagues.

Good thing to happen in my organization

May 22, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: At first I was excited to have facebook workplace in our organization, however it is just proving to be another time killer. Lots of management speeches and work related motivational quotes. Its a good news sharing application about whats happening in the company. If you are neck deep in to work assignments than this is of no use to you. Otherwise , you may have good info sharing , fun, knowledge sharing through this within your team.

Cons: Nothing much. You can't compare it with original facebook. Otherwise you have similar features as in Facebook. Wont find public groups and posts related to trivial but funny matters.

Overall: Good application for information dissemination among team members. Feeds you with important information within the organization.

Facebook at Work!

Mar 28, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: It's really easy to communicate with coworkers and make posts asking for help from people across the organization. It's also super easy to make either group chats or workplace groups for your different working groups you have. This allows you to create one centralized location to discuss a project you're working on or share documents with other people. It's also very easy to pickup using the tool since it's exactly the same as regular Facebook.

Cons: Sometimes people will post funny pictures or other stuff which can deter from it being only for work-related content. Just be careful you don't have people using it like they would their personal Facebook account.

Capterra-loader

Stimulates more interaction at the workplace.

May 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Workplace makes it possible for me to connect with colleagues from every of our branch outlet and all teams and departments in my coy. Allowing me exchange documents ,collaborate , video chat with colleagues ; while staying up to date with news and vital company announcements.

Cons: This is a photocopy of Facebook ,which I have now used for a decade and I will think this should just be merged with Facebook ; rather than being a stand alone product ,as they basically are 90% the same thing.

An Intranet That's Actually Useful

Aug 04, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Since Workplace uses the same layout as Facebook, it's incredibly easy to use. It saves you a ton of emails and does a great job at keeping you up-to-date with what's going on in the company. Also, I prefer the "permanence" of post over other solutions like Slack. While it's more formal than Slack, I like how much easier it is to find old posts or resources that you were looking for.

Cons: It can be a bit glitchy at times. For example, my newsfeed will sometimes stop displaying posts after 5 or so posts. That said, it hasn't happened too many times. It seems that they may be tackling the issue.

We use Workplace as a messaging/resource sharing space with one of our clients

Mar 26, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: This software is really easy to use if you are an active Facebook user. The platform resembles Facebook even down to the messaging feature. It is easy to keep the tab for Workplace open on your computer and you receive push notifications to email if you are mentioned by a team member. It works really well for our team because they are split between two countries, so it gives us a virtual space to interact and share photos and stories from the field that we can then use in fundraising campaigns and on social media.

Cons: The downside is that a lot can happen between log-ins, especially if you're working across time zones. Sometimes I will log in and be overwhelmed with notifications because the team abroad has been sharing content in bulk. Topics can also be broken into groups, which is a useful feature but can get confusing if not properly organized.

Overall: It is a user-friendly, intuitive software that will work well for those accustomed to Facebook.

Capterra-loader

It's Facebook, but for work!

Nov 08, 2017
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: One of the largest hurdles to getting teams to buy in to software is learning to use the software. Workplace by Facebook works just like Facebook - so it's easy to deploy and get the team involved quickly. It also serves perfectly as a way for everyone to have logged communication.

Cons: While it's great for communication, it lacks what all good collaboration-type software has; tasks, email to group, etc. The good AND the bad of Workplace by Facebook is the fact that it's just like Facebook.

Overall: Workplace by Facebook is an easy tool to deploy because it's just like Facebook. But, while it's easy to use, it's lacking depth.

Capterra-loader

I started using Workplace on late 2016. It is now my go-to-app to get updates of my team.

Apr 24, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Workplace keeps me informed on what's going on with everyone in our team. We have created several groups to keep us organized and up to date of each others whereabouts and workloads. Workplace is very useful and probably the best cloud-based collaboration tool I have used.

Cons: For the last 16 months that I have used Workplace, I have not encountered a single problem or any unlikable thing about it. It is awesome!

Facebook seizes the office!!

Apr 12, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Currently many of our acquaintances have a personal Facebook account, so to use Workplace very little (or none) is needed, and it was easy to implement this application throughout our organization. The best part of the application is that Facebook offers it free of charge. The characteristics that it possesses, work very well for the use of the office; For example, create groups, instant messaging, video and calls, share photos and files, in addition to making videos to be broadcast live.

Workplace also allows us to connect with our external suppliers, as long as they have Workplace in their companies.

Cons: I really have no complaints about Workplace, it is to manage your personal Facebook profile, but now you will use it only for work purposes and with your work team network.

Overall: Workplace I recommend it for those who wish to be aware of any news and to have direct communication with their co-workers.

Very useful for workplace!

Dec 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: I think how easy it is to use this product, as well as how easy it is. I can post a job opening for users around my area.

Cons: Facebook tends to get the "click bait" or spam links, which are sometimes hard to determine if they are spam or not.

Capterra-loader

Teamwork improved a lot

May 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: With workplace i created a network of work with my colleagues and we kept in touch with each other, this has greatly improved our team work and our professional performance.

Cons: Sometimes some member of the team filters information that is not of interest to the whole team, it is only of interest to a smaller group, but in regards to workplace, everything is great.

Overall: I improve communication a lot

Great so far!

Dec 21, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: - Great competitors to Slack and Hangouts. Most of the features are commons. - I like WorkPlace a little bit better because you can also do posts and just no messages. - The mobile app is also better than Hangouts and Slack

Cons: - There are not a lot of integrations compare to Slack. - The product is missing notoriety. Even if the product is great FB should advertise it more.

Workplace has changed how we can communicate with other agents

Sep 03, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I love that it's set up in such a way that is familiar (like Facebook) but exists in a separate place so that we can keep our work separate from our personal conversations. It is a wonderful tool to interact with other agents at our travel agency, share news, and support each other.

Cons: I have yet to find something that I dislike about this software

Fun & Function for Work

Nov 30, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
2 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Is is super easy to communicate/coordinate projects with coworkers. I love you can create groups of just certain people. Creating events is also great for when you have meetings, etc.

Cons: Facebook as a whole has pretty rough customer service. They take forever to respond or just don't at all. Also, sometimes as things fall down the timeline they get lost.

Workplace is great for project communication

Sep 18, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I like how it's so easy to communicate with colleagues in real time and the Find-feature is very useful in my project.

Cons: I have no dislikes in this software, everything works really well.

Capterra-loader

A fresh approach to collaboration in the workplace

May 01, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Its interface which is similar to the free social networking site makes onboarding a breeze for our users. It facilitates a faster update process with a wider input option(text, multimedia, links) to ongoing projects in my team.

Cons: It has become an aggregator to projects, project management tools are quite lacking in the application.

Facebook workplace is a great platform to keep workers informed and up to date with business.

May 10, 2018
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
Likely

Pros: Very useful for helping with new co workers and easy to set up. This platform is great to keep topics and discussions all centralized and great to keep workers informed and its very cheap. Extremely useful if you run a remote business where you do not have much contact with employees. You can hold important discussions, post weekly updates, and directly connect with certain people. Definitely a great way to answer questions and solve problems.

Cons: Wish it had more of a CRM capability. It's just like regular facebook but aimed at businesses. Wish it would integrate with your personal facebook better. Last, I wish it was more customizable being that it sometimes can be super time consuming scrolling through groups.

Overall: It was cool being able to keep connected without a office or workspace for the team to share ideas but I was looking for a little bit more.

Nice alternative if your job requires a lot of Facebook activity

Apr 24, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
Likely
Extremely
Likely

Pros: We piloted a project at work, where the entire office switched to this platform to manage all projects and activities. We appreciated the fact that we could flawlessly integrate social lives and professional lives as everyone have facebook. The management of projects and apps was pretty easy going.

Cons: Despite its pros, we found this platform to be underdevelopped. If you're looking at a task management system with an integrated chat, I have unfortunately found better alternatives.

Workplace - User Review

Sep 11, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: I like that this program opens up many avenues to various work group forums. It is easy to navigate and use and helps me stay current and up-to-date with helpful information from multiple divisions and departments within my work.

Cons: Due to the size of our department/company, there are times when the notifications and comments are a little intrusive and overwhelming.

Overall: I receive several notifications via my email on a daily basis. There are constantly opportunities to join new groups and gain information.

Capterra-loader

Workplace has kept our employees in-sync and engaged

Feb 06, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Workplace is based on the Facebook platform and since most of our employees are active on Facebook, it was very easy for them to adapt to the tool. The persistent chat and video calling features are excellent.

Cons: File sharing or sending capabilities are not that great. I understand that it has integrations with google drive, but if it had basic file sending and posting capabilities, that would be helpful.

Overall: Better team collaboration. We used to share emails and sticky notes daily. Not anymore.

Has some good features and capabilities, but difficult to add my work team members.

Sep 12, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: I like the ability to upload files that can be downloaded by members of groups.

The ability to create different albums so that users can easily find documents or graphics needed to download and post to their own business pages.

I can create an organizational chart for members to easily know who to go to for certain things.

The familiar feel of a personal Facebook page makes the setting comfortable for users.

Other users can also add materials to contribute to the groups.

Cons: I had an almost impossible time being able to add users via work email address.

Also, no users I invited with the invitation link were able to join the group with the link.

I eventually gave up on using Workplace because it was too difficult to add members.

A couple would add with no problem, and others were never able to be added.

Overall: Overall, the inability to add users made me give up using Workplace. I was only ever able to add four people to the group. Despite trying to add them all in the same way that I added the original four. Would be a good platform if this could be resolved.

Great Platform for Company Collaboration

Apr 30, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: - Easy to create groups both public and private - Can post numerous forms of media to groups - Easy platform to collaborate on projects

Cons: - The chat function leaves a lot to be desired in terms of group chatting - Takes a bit of user customization, the notifications can become overwhelming

I love the resources the FACEBOOK gives

Sep 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I can gain more customers through FB business and love it.

Cons: I wish I could gain even more, just haven't master the business side.

Capterra-loader

Workplace by facebook have been a great tool to interact with co workers

Apr 08, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: What I like the most about it is the ability to be a part of different groups, being able to chat with my coworkers online instead of having to send an email or buzz them on the phone. I like the facility of having open groups with my workplace to answer business questions without the interruption of everyday Facebook.

Cons: Some things I dislike about Workplace is that it is not that easy to format post, it is not possible to use Markdown formatting in the comments and the timeline is a bit confusing. It is not clear why some post appear and some posts don't. The task management scheduling future in terms of calendaring can be improve, but in general is a good software.

Overall: This software has been very useful at the moment a management team works in my company, improving the internal communications on these teams.

love this for small business

Sep 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It reaches so many people and in a way I can control.

Cons: I would like more customers coming from Facebook Business than I get.

Fun Meets Funcitional

Aug 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I love that it brings the office together. Our companies has 4 or 5 offices and workplace helps to connect us. We can see whats going on in each office and keep us one. Its fun and interactive. I can communicate with my colleagues without leaving my desk. The workplace chat responds faster than email.

Cons: Lately when I chat on workplace it enlarges and takes up my whole screen instead of being a chat box on the bottom

Capterra-loader

Familiar user interface.

Mar 22, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: When I was first introduced to this program , I was at ease as it had a familiar working and interface like what I experience on my normal Facebook account.

This program let me join interesting groups ,chat with my team members at work ,eliminating the need to send an email.

Cons: To be able use this program on my smart phone device , I was required to download the Facebook workplace app. and then the Workplace chat app.

Facebook in a corporate setting

Jun 11, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: This software is easy to use since it is patterned with Facebook. Creating groups for a project is also handy. The multi corporate setting is also a great plus

Cons: This app is still new so it needs improvement. So far this software is keeping up with what it promises

Fun to use, like a social network for your work place.

Apr 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It's really dynamic and fun to use in the office. My team loves it as it projects a different platform than just a chat.

Cons: I would say it's a little clustered, maybe the information should be organized in a different order so that it looks easier to use.

Love workplace facebook! Able to promote and show off your company.

Nov 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Having facebook for the workplace is GREAT! You are able to promote special events, packages, and reach A LOT of valuable clients and guests. Being able to switch with a click from your personal facebook to work facebook is great!!!

Cons: It is very simple to use. only thing that was difficult to figure out at first is how to search for other business when you are on the work facebook

Keeps work and personal seperate

Mar 18, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money

Pros: I can chose not to be Facebook friends with someone at work, but I can still click on their profile and see everything about work projects on their page. Its nice to have your facebook open and create a post in that group and be able to reach only the people involved, just like you do with your private facebook account, in the same easy format. Its quite nice, and you can call workers with it or just have group discussion as if you were commenting on a friends random post. Easy.

Cons: I can't think of anything that I don't like, per-se, however using this format at work and then trying to relax after work with a similar format maybe looses some of the fun? ! Not really a big deal. Really like this platform.

Nice features but it crashes

Sep 08, 2018
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: The software does the tasks you would expect for its genre of collaboration tools. It has many great features.

Cons: The crashes. I use it occasionally at work, sometimes daily for many months. I see it error at least 2-3x's a month. I know for large scale undertakings with software + servers, 2-3 errors a month is a somewhat normal for any software really. I just expected a better product from Facebook whose website and apps seem to never have issues.

The ubiquitous social media platform goes to work, and helps everyone stay on the same page!

Nov 16, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: Because it's based in one of the biggest, if not the biggest, social platforms online, most of the people already know how to use it before they get to it.

It helps people in big companies with the same interests meet up and form groups dedicated to those shared interests.

Cons: As with the non-workplace Facebook, it can get distracting a tad too quickly.

Because it shares both virtues and defects with it's socially focused brother, posts shared at workplace can get viral inside big companies, and while that in itself isn't bad, it can be hard to manage when it does go bad.

Overall: It helps me and my team to stay up to date with the company's news and developments.

It also allows for social groups to form, improving camaraderie between people who wouldn't had met otherwise.

My experience is good fun and for besides being nice is being useful

Mar 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: How this tool is used in the company where work is being good to share much effort among colleagues that there is no possibility to see each day

Cons: After posting something takes a long time to be available and shared by all colleagues of the company and sometimes it is released on the day that there were no longer needs to be disclosed the image or message

Overall: Very good and mostly useful

Its a great woek place to have and alot of ice people as well.

Apr 06, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: The great think about workplace is that is a great social enviroment and great work place . ALso it has great benefits and awesome help in career development. Truly recomended.

Cons: Truly I have not found anything so far that will mamke me not like this sofware. Is truly a great enviroment to be in.

Overall: I Worked on in this for a few month now and is been a great experince so far no complaint on it.

Great place for all of my employees to easily communicate with one another

Nov 07, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: What I like most about this is I am able to upload information for my employees to read in a very user-friendly way since all of my employees already use Facebook for personal use.

Cons: What I like least about the software is I am unable to upload multiple photos/documents into one post for my staff.

Overall: A great, easily accessible place for my employees and I communicate in a private matter.

Game changer!

Apr 19, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The biggest struggle trying to roll software out is having to explain it and get people to buy in. No one and use the excuse of it being complicated because they all know how to use Facebook.

Cons: There really needs to be a way to have a non event based calendar. A task/,project management system built in it much needed.

Overall: Stay on the same page

Workplace is like a virtual office

Jun 17, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I work remotely from my HQ office, with Workplace it's easier to communicate and work with my other colleagues. Discussions and new projects are delivered through Workplace, and seems everything going pretty smooth.

Cons: The least I like about Workplace is that it notifies every activity done especially on the group chats.

Personalized facebook for your professional needs

Jun 06, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: let your teams to communicate and share info by having facebook's professional version. Use all the facebook feature, while maintaining privacy of your data. you create groups, post anyfeature that is available on facebook is available on workplace.

Cons: There are not many integration available with other tools right now. need some time to get matured.

The Facebook for your work life.

Sep 13, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: The best thing is you have a good connectivity with each and every member of your company, you can connect with anyone any time. This is like Facebook professional version.

Cons: The pricing is really high. Only big organisations can afford such platform.

Overall: It is nice, love the features they provide and really nice interface.

Capterra-loader

brill way to get new business

Sep 06, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: easy to sue and used by alot of end users and networking people

Cons: you do get a lot of cons on here and people trying to sell dreams but easly blocked

Could be better, but gets the job done

Dec 21, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Great way to communicate and collaborate, and easy to get all people on the same page. Most everyone is on Facebook, so interface is great.

A private social network for your organization.

May 18, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: -They have retained the original Facebook experience.

-It supports live video streaming.

-No restrictions on the number of groups you can create.

Cons: -There is no option to switch from your personal Facebook account to your Workplace account.

-The chat messages can be a little distracting.

Capterra-loader

Great way to chat with coworkers

Aug 17, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: My old job I had used this for all employees to communicate to each other. It worked very well and was very easy to use. It was nice that it was cross platform and allowed everyone to communicate.

Cons: The main page can be kind of confusing if you company sets up a lot of different chats.

Helping everyone in your business turn ideas into action

Oct 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: -very high employee engagement -keep your team on the same page -collaborate with people from any other business -Workplace integrations -bots -friendly interface

Cons: -needed a multi-company group chat engine -needed video group chat -better analytics -more 3rd party integrations

Easy inter-office communication and social posting

Apr 30, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Eliminates emails back and forth and provides an easy way to post memos for all staff to be informed

Cons: The groups are hard to understand how to subscribe to and sometimes the information gets lost in a group rather than a main posting board. The permissions may need to be expanded

Experience abut workplace

Aug 07, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: This is same as like Facebook. good application

Cons: I don't seen any problem in this application

Overall: It was a great experience with this app becouse almost 6 to 7months i used this app in office and also connect with office friends and connect to my senior staff & having all important messenges . Thanks

Awesome Interaction Platform within the company.

Aug 05, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: What I like most about this software is that it is easy to use and the user interface is familiar. Also we can collaborate well using its chat and video call functions.

Cons: The only thing I can think of is that you have to pay for the enterprise features in order to integrate this with other applications like Dropbox.

Overall: Overall, it's great since we can interact with our colleagues and it's just like using the Facebook app.

It is like using facebook with formality included. This is where I go if there is an update.

Apr 25, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It is easy to use because of its similarity with facebook. I really like its simplicity and it is easy to customize.

Cons: If they can only put a feature where we can assign a task to a member of your team. That's all I can say about its cons.

Capterra-loader

easy to share success

Aug 05, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It is easy to communicate and share good/bad news within Workplace. Also easy to chat with others to share ideas/thoughts.

Cons: I wish it was a little more similar to facebook, it would make it a little easier to use overall.

I tried Workplace for a few months and it wasn't what I expected

Jun 15, 2018
2/5
Overall
4 / 5
Ease of Use
2 / 5
Features & Functionality

Pros: Workplace uses the Facebook News Feed layout, which has clearly been optimized for use over time. So it's an attractive interface and the content is easy to get to.

Cons: The program is used by a number of people at my place of business, but I couldn't quite tell if this was supposed to be a messaging and collaboration platform, like Slack, or if this was meant to be more of a work news platform, like LinkedIn. It was hard to kill notifications once I signed up as well. I imagine a number of people find this tool extremely helpful, but it didn't quite hit the mark for me.

Everyone knows how to Facebook, so everyone will know how to Workplace

Dec 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Seamless transition from personal FB to work FB accounts. Information uploaded is easily absorbed and digested due to familiarity with platform. Creating groups and events are a snap!

Cons: Can be somewhat of a distraction if team is not focused on getting work done. Blurs the line between work and play and can cut into productivity. Customer support can sometimes be a crapshoot.

Overall: If you want a communication tool with virtually a zero learning curve, well this is it. Just be prepared for team members to get a bit distracted when going back and forth between their personal and professional accounts.

Facebook at Work

Sep 06, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It is exactly like Facebook, but the only difference being that you can connect with your team. It allows for both professional communication but also developing personal relationships with your team. It's also great to make announcements to the entire company, as well as gather quick feedback from stakeholders overseas.

Cons: I have been added to many groups, which ends up with tons of notifications. I'm sure this is easily fixable, but I hope you can be invited to a group instead of being placed in it immediately.

Capterra-loader

Awesome!

Sep 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use. Great for connecting with coworkers. A professional version of Facebook

Cons: Took awhile for it to learn the algorithm to sort out all of the groups.

It's Facebook... What do you expect?

Jul 10, 2018
3/5
Overall
5 / 5
Ease of Use
2 / 5
Features & Functionality
2 / 5
Customer Support
5 / 5
Value for Money

Pros: Everyone already knows how to use it. No need to train anyone on it. Has all the functionality of Facebook.

Less ads!

Cons: Also has all the lack of functionality of Facebook.

Like, if it's for the workplace, why can't we have a list of favourite links on the sidebar of sites we frequently use together?

Also, why can't we cross share to Facebook?

We just made a secret group in Facebook, and it works basically the same. No need for another login and account, and can share things from regular FB onto it.

Jul 03, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Create your Custom Version of facebook

Aug 23, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Workplace lets you create a custom version of Facebook for your organisation , You can divide people into teams and groups. You create custom groups like for Developers, for Analyst. It is also good approach to share your achievements.

Cons: You can make a few changes, but at the core it still feels like Facebook, where you waste your free time.

Sometimes confusing to use

Apr 24, 2018
4/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
2 / 5
Value for Money

Pros: I like that I am able to create open groups for my employees and can add anyone in the company. It's nice to be able to cross-connect throughout different departments

Cons: I don't like that you aren't able to close a group or make a private one. Also don't like that sometimes the feed is super scrambled with old posts coming to the top first.

handy collaboration app for the workplace

Apr 15, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: This is a handy tool to use when collaborating with your work peers and coworkers. Calling is free, if you need to use that option. Chatting is also free, of course. All departments are able to collaborate and work together freely - it increases productivity and eliminates distractions from separating the social media usage of regular Facebook.

Cons: The timeline of posts can be unclear at times, it seems slightly disorganized. Overall, it's just like regular Facebook but for work.

Facebook Workplace supports texts, audio and video chats and these are all useful to offer support!

Jan 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It's great that this tool is inexpensive! Our company created a workplace to bring all our employees together since we are all located in different countries in the world. It's great it looks identical to Facebook design.

Cons: The only thing I don't like about Workplace by Facebook is that our team members can't sign up to the workplace by themselves, but actually have to contact our company to apply to the workplace.

Overall: It has helped our entire company to know more about each other and create stronger bonds.

Very easy to use, improves teamwork

Jun 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: It is very easy to use, communicate, post announcements and collaborate. Can create network/group based department or task, which will improve teamwork.

Cons: I do not see a thing that I do not like about workplace. All features are useful to our company. But overall, I still highly recommend this app.

Overall: great for collaboration and teamwork

Capterra-loader

It's a great choice using Workplace.

May 25, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: I like most about this is that it is easy to learn since the interface is familiar. Most of us are using Facebook and the difference is that only people you work with can see and communicate with you. This is also not integrated with your personal Facebook account.

Cons: It can not be integrated with other third party software. Also, I think the software can only be used by small to medium organizations.

Overall: Communicating and sharing ideas with colleagues within the organization has been optimized.

Very nice application for collaboration and business

May 22, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Workplace application is very flexible. The UI is really great and very attractive for users. Helps a lot of collaboration, company announcements and etc.

Cons: Maybe reporting should be improved. Other than that, I can't see any cons and I'll still recommend this application.

Overall: The system is extremely flexible and very user-friendly.

Very good social network for the work environment

Jun 05, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: It has all the facebook features (photo albums, friend requests, tagging, post reactions and comments) for your office environment. It helps companies to create a tied bounding between all the company collaborators.

Cons: The thing is, this is an extra layer of a successful product that you already can use and add all your colleges to it, called facebook. So, if you are want to divide your office relations from your the one in your personal live this is the tool to do so.

Easy to use communication platform.

Dec 15, 2017
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: We are using Workplace to communicate between companies. In the beginning I was sceptical to this product, but it's better that I thought. The best - creating groups, easy access and membership management, easy to use for those who are familiar with normal facebook.

Cons: Price is littlebit too high. Some functions works in different way in different contexts. For example creating voting pool in group, on the private wall and on the department wall.

Capterra-loader

Facebook Workplace is a fantastic platform for small to large organizations

Mar 22, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: For a smaller business (like my own private business), Facebook Workplace is a fantastic solution for those who don't have a big budget, while allowing streamlined communication between co-workers.

Cons: I do wish that I had some more functionality to better track/find previous communications I've made, but since I'm not on the more upgraded plan, I can't complain.

Overall: Facebook Workplace has allowed my own personal small business to better communicate internally.

Capterra-loader

Familiar user interface,

Jan 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: This software comes with a familiar user interface to everyone who has ever used Facebook and it's an advantage especially for first time users of this tool. It enables me connect with my colleagues at work ,ask them questions I didn't have the chance to ask them at work ,and obviously gossip too.

Cons: Since every of my colleague are also my friend on Facebook. Can seem a bit repetitive having to stay in touch with them on here too.

Much more like a closed Facebook for your workplace

Apr 11, 2018
5/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
Likely

Pros: - Same interface as of the Facebook, but separated for your work people.

- Free tire gives, unlimited users, storage and groups

- Chat and Call is free too

- Paid version provides much more admin controls

Cons: - Very clustered. Finding the project and its details is very hard

- Chat is just like Facebook messenger, but it lacks the feel of strong communication

- In Project groups, there is very poor task management capabilities.

Capterra-loader

It is a social network that can be shared with other people, such as giving a conference in the work

May 10, 2018
5/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support

Pros: I like it because it's similar to Facebook, and I can invite friends, and it helps me in my work because I can work as a team sharing work documents.

Cons: It works only and it is useful if you work in an active team that accepts the necessary messages and that are in agreement.

Nice concept but very little real benefit

Apr 24, 2018
2/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
2 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
Likely
Extremely
Likely

Pros: To use Facebook Workplace all you need is a Facebook account so getting users set up and onboard is relatively simple.

Cons: The platform doesn't appear to provide any substantial benefit not already provided by project management or chat apps. Also, many employees are hesitant to share more information with Facebook.

Capterra-loader

Perfect to be connected with colleagues in the office

Mar 13, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: It is an ideal application to stay connected in the office, usually there are always short fires that prevent us from accessing from the work computer to traditional facebook, and although we can only connect with work colleagues I love it.

Cons: They should add more features, but I can only comment on the free version, but I've heard that the premium is excellent

Overall: I can be connected with my co-workers during the entire working day

A friendly platform for work topics

Mar 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: It does not have any problem, it allows you to deal with your different work topics as well as integrate all your work teams into a single platform

Pros: Is an excellent tool to deal with issues related to your work, it is a very friendly platform and with which everyone can relate to being part of facebook, it is very useful to integrate your different work teams and deal with the different topics related to work, share files or data

Capterra-loader

Great for connections with your co workers

Jun 11, 2018
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: I love the features related to chats, this is so useful when you need immediate information from your co workers.

Cons: I think about management scheduling, specifically the calendar, can be enhance, I feel like a need more from this part of the software.

Overall: I have been using Workplace by facebook with my work team. It's a nice way to keep communicated with all your co workers in a familiar platform, but way more formal and serious than regular facebook.

Great and Fun Internal Communication Tool!

Jun 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: We've been using Workplace for about 6 months now and are really enjoying it. We have a few different office locations and it's a nice way to share what's going on in each of the offices. Additionally, it's a great way to share company-wide news that impacts everyone. It also allows us to share the fun side of our office as well which funny pictures, motivational quotes, contests, etc.

Cons: Sometimes it can be a little distracting when you get emails throughout the day. There might be a way to do this that I'm not aware of but I'd love to get 1 email at the end of the day with all the updates that took place, as opposed to 1 email each and every time someone posts something. However, that's me really stretching to find a con.

Not useful for small business

Mar 20, 2018
2/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
Likelihood to Recommend: 2.0/10 Not
Likely
Extremely
Likely

Pros: It's easy and has a huge company behind it. Offers some interesting tools for communication and sharing.

Cons: You probably don't need another social point of interaction. You probably don't want to set this up. You really don't need the invites to join the groups you don't care about. If you work for a small company and you see everyone in the office you probably don't need anything here.

I expected better from Facebook

Mar 26, 2018
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
Likely

Pros: Easy set up and to use. Very responsive customer service. Nice Talks tools ( Yes, it's nice to be able to send someone a chat, or to call them via voice or FaceTime through the computer)

Cons: It's not a project management/collaboration tool at all.

It nearly became someone's full time job to read every single post and comment to make sure that no ideas or next steps were missed