# Workplace from Meta Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Workplace from Meta Software - reviews, pricing plans, popular comparisons to other Social Networking products and more. Source: https://www.capterra.com/p/168669/Workplace --- # Workplace from Meta Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Workplace from Meta ## What is Workplace from Meta? Workplace connects everyone in an organization using familiar Facebook features like Chat, video calling, posts and Groups. It integrates with the business tools you already use and provides a simple, secure and more productive way for people to share knowledge, work together and build connected communities. ## What is Workplace from Meta used for? [Social Networking](https://www.capterra.com/social-networking-software/)[Team Communication](https://www.capterra.com/team-communication-software/)[Collaboration](https://www.capterra.com/collaboration-software/) Recognitions Shortlist Best ease of use Top alternative Featured Overall rating Based on 1,351 user reviews Reviews sentiment Positive 86% Neutral 11% Negative 3% Pros & cons Familiar and intuitive interface Centralized real-time collaboration hub Overwhelming and distracting notifications Ongoing privacy and security concerns Starting price $4 Per User, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... - Community / 2025 - Employee Communication Tools / 2025 - Internal Communications / 2025 Our "Best of" badge program showcases products with the highest ratings... - Collaboration / 2025 - Community / 2025 - Employee Communication Tools / 2025 - Internal Communications / 2025 - Productivity / 2025 - Social Networking / 2025 - Team Communication / 2025 - Unified Communications / 2025 - Video Conferencing / 2025 - Web Conferencing / 2025 Our "Best of" badge program showcases products with the highest ratings... Do you work for Workplace from Meta?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.facebook.com/&name=Workplace from Meta) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Workplace from Meta 4.4 (1,351) VS. [4.7 (24,121)](https://www.capterra.com/p/135003/Slack/reviews/) Starting Price $4 Per User, Per Month Starting Price $8.75 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (1,339) Ease Of Use 4.6 (11,027) Value For Money 4.3 (819) Value For Money 4.5 (6,761) Customer Service 4.2 (803) Customer Service 4.4 (6,514) ## Workplace from Meta alternatives [4.6 (5,256)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.5 (13,585)](https://www.capterra.com/p/184581/Asana-PM/reviews/) Starting price $10.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.2 (993)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [4.4 (3,009)](https://www.capterra.com/p/76113/Wrike/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/168669/Workplace/alternatives/) ## FAQs about Workplace from Meta Overview ### What problems does Workplace from Meta solve? Workplace from Meta solves fragmented internal communication, slow feedback loops, and poor visibility across distributed teams by centralizing group chats, announcements, live video, file sharing, and searchable org information. HR, operations, managers, frontline staff, and global project teams benefit most when coordinating updates, standups, training, and cross-department collaboration. Answer based on 709 reviews Overview ### Which roles and teams benefit most from Workplace from Meta? Workplace from Meta is most used by business owners, executives, managers, and project leads who need company-wide communication and fast decision-making. IT teams and software professionals use it to share updates and coordinate work, while administrative, marketing, and client-facing teams rely on it for announcements, collaboration, and knowledge sharing. Answer based on 1340 reviews Overview ### What company size and industries is Workplace from Meta built for? Workplace from Meta is built for businesses of all sizes, with the strongest fit among small businesses at 62% of reviewers and the highest industry share in Information Technology and Services at 8%. It also sees use in Marketing and Advertising at 6%, Computer Software at 5%, plus midsize businesses at 17% and enterprises at 22%. Answer based on 1351 reviews Features and Usability ### What are the key features of Workplace from Meta? Workplace from Meta includes core team collaboration features like posts and comments, chat and messaging, groups, and activity/news feeds for internal communication. Differentiating features include video calls, live streaming, employee engagement tools such as polls and surveys, plus file sharing, employee directory, and mobile access for distributed teams. Answer based on 254 reviews Pricing ### How much does it cost and what fees or limitations are included? Workplace from Meta starts at $4/user/month for the Core plan, and a free version plus free trial are available. Reviewers often call the price affordable and fair, especially for file sharing and video, but some small teams say per-user costs add up and the free plan lacks features like API integration. Answer based on 126 reviews Integrations ### Which third-party tools and platforms does Workplace from Meta integrate with? Workplace from Meta integrates with Google Workspace, Google Calendar, Zoom Workplace, Zoom Meetings, Microsoft 365, Microsoft SharePoint, Instagram, and WhatsApp. It connects across collaboration, scheduling, video meetings, and Meta channels, and reviewer mentions also point to links with Facebook Apps and Tabs and Meta for Business. Answer based on 120 reviews Getting Started and Support ### How easy is it to onboard and train a team on Workplace from Meta? Workplace from Meta is generally quick to onboard because its interface closely mirrors Facebook, so most employees and new hires get started fast with little formal training. Training is available through live online sessions and webinars. Admins, non-Facebook users, and less technical users may need more setup guidance and time. Answer based on 160 reviews Getting Started and Support ### What customer support options does Workplace from Meta offer, and how do users rate the experience? Workplace from Meta offers email/help desk, chat, an FAQ/forum, and a knowledge base. User experience with support is mixed: some describe helpful, responsive assistance that resolves issues quickly, while many report slow replies, difficulty reaching a helpful person, and inconsistent answers when problems become urgent or complex. Answer based on 130 reviews Security ### How does Workplace from Meta handle data security and access control? Workplace from Meta uses private groups, audience controls, permission control, restricted group content, separate business accounts, SSO, and screenshot blocking on mobile to limit access to work information. Reviewers also note strong privacy for internal communication, but some report confusing privacy settings, data-loss incidents, hacking concerns, and limited suitability for highly confidential or HIPAA-regulated data. Answer based on 106 reviews ## Who uses Workplace from Meta? Based on Capterra reviews from the past 4 years Talk to a software expert to get a free software list tailored to your business needs Company size Based on 271 reviews 100% 75% 50% 25% Smallbusiness Midsizebusinesses Enterprise Top job functions Based on 271 reviews Marketing 15% Marketing 15% IT & Software Development 14% Administrative 12% Creative & Design 12% Others 47% Top industries Based on 271 reviews Marketing and Advertising 27% Information Technology and Services 23% Construction 17% Retail 17% Other 16% ## Pros and Cons Familiar and intuitive interface 94% positive reviews out of 228 Most users report ease of use due to its similarity to Facebook, reducing training and onboarding time. Overwhelming and distracting notifications 78% negative reviews out of 79 Most users report notifications are excessive, difficult to manage, and often disrupt focus or become intrusive. Centralized real-time collaboration hub 96% positive reviews out of 127 Most reviewers find collaboration seamless, enabling teams to share updates, ideas, and documents instantly. Ongoing privacy and security concerns 65% negative reviews out of 65 Most reviewers indicate discomfort with data privacy, referencing Facebook’s reputation and insufficient security controls. Efficient team connectivity tools 94% positive reviews out of 108 Most reviewers describe team collaboration as effective, supporting group organization, updates, and cross-location teamwork. Complicated account setup and management 50% negative reviews out of 44 Some reviewers describe managing separate accounts as confusing, with access issues and difficulty integrating personal profiles. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Real-Time Chat 4.5 (182) 51.65% of 182 reviewers that rated this feature as important or highly important This capability lets you communicate instantly with colleagues or groups. Users think it’s fast, reliable, and easy to use, helping teams collaborate efficiently. Some reviewers mention the familiar interface and value integrations with Zoom for video calls. Mobile Access 4.5 (162) 53.70% of 162 reviewers that rated this feature as important or highly important With mobile access, you can stay connected and manage work from anywhere using your phone. Reviewers appreciate its convenience, ease of use, and full functionality, though some mention occasional notification delays or app crashes on mobile devices. File Sharing 4.4 (161) 47.83% of 161 reviewers that rated this feature as important or highly important Workplace from Meta offers straightforward file sharing, letting you send documents, photos, and attachments quickly to individuals or groups. Reviewers appreciate the ease and speed, though some note occasional delays when uploading larger files. Activity/News Feed 4.5 (107) 52.34% of 107 reviewers that rated this feature as important or highly important You get a centralized feed to stay updated on company news, projects, and announcements. Reviewers appreciate the engaging, Facebook-like interface, easy access to updates, and the ability to manage or highlight important posts for teams and groups. Real-Time Notifications 4.6 (94) 58.51% of 94 reviewers that rated this feature as important or highly important It helps you stay informed with instant alerts for messages, updates, and activities. Reviewers indicate notifications are timely and customizable, though some mention occasional delays or excessive pings, especially on mobile. Task Management 4.2 (139) 43.17% of 139 reviewers that rated this feature as important or highly important Create, manage and track all task activities and progression Workplace from Meta 72 features An @mention is a way to tag or notify a specific person about a message/post Define levels of authorization for access to specific files or systems Track the status of discussed/agreed tasks Integrates with Active Directory You get a centralized feed to stay updated on company news, projects, and announcements. Reviewers appreciate the engaging, Facebook-like interface, easy access to updates, and the ability to manage or highlight important posts for teams and groups. Access event or meeting agenda online Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Process of managing, tracking, and communicating with individuals who are registered to attend an event Ability to make voice calls within the system Group collaboration to solve ideas in a productive and concentrated manner. Track and manage schedules and meetings via an integrated calendar Communicate using direct chat or messages within the system Provides a channel for team members to share media files, communicate, and work together Leave comments and notes on documents for others to view Manage and track all internal and external communication conducted via calls, email, text, or chat Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Add customized logos and colors to align with company branding Online forums/groups where users can ask questions, share ideas, best practices, etc. Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Assemble applications and processes by dragging over and arranging pre-built components Access names, contact information, and roles of employees in a centralized repository Tools to improve and measure employee satisfaction and involvement Store photos of employees A list of events with their respective dates Create, save, and store files Workplace from Meta offers straightforward file sharing, letting you send documents, photos, and attachments quickly to individuals or groups. Reviewers appreciate the ease and speed, though some note occasional delays when uploading larger files. Organize and edit a group of people's policy and members Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills Ability to chat online in real time Live stream to multiple devices simultaneously Manage the process of planning and scheduling meetings, including agenda creation Communicate using messages within the system With mobile access, you can stay connected and manage work from anywhere using your phone. Reviewers appreciate its convenience, ease of use, and full functionality, though some mention occasional notification delays or app crashes on mobile devices. Notifications via mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Two-way actions and communication between multiple users in real time Create and update newsletter content to increase engagement Allow users to create, edit, and sort multiple notes An on-demand webcast is a pre-recorded presentation available online at the viewer's convenience Adjust communications based on previous interactions or personal preferences Broadcast live or pre-recorded presentations, including slides, videos, and multimedia content, over the internet Share and present designs Send messages to selected individual(s) from the entire audience Plan and coordinate all the resources, costs and time needed to execute assignments Files and folders are updated in real-time when changes/edits are made This capability lets you communicate instantly with colleagues or groups. Users think it’s fast, reliable, and easy to use, helping teams collaborate efficiently. Some reviewers mention the familiar interface and value integrations with Zoom for video calls. It helps you stay informed with instant alerts for messages, updates, and activities. Reviewers indicate notifications are timely and customizable, though some mention occasional delays or excessive pings, especially on mobile. Receive system updates as soon as any changes are made Record live video calls to play later Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Digitally share screen view with others Search and filter data across systems to locate required information by entering keywords or certain criteria Securely stores data to prevent data loss or breaches Allow users to access multiple services after entering their login credentials once Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Create and administer polls and surveys Gauge satisfaction and receive information for improvement and success Attach digital tags to documents and assets for identification, search, or monitoring purposes Create, manage and track all task activities and progression Allow multiple team members to edit and work on the same document Set up connections to third-party platforms to improve business processes A digital list of items that need to be completed View messages sent by both parties during the chat conversation Presenter can see and hear participants and vice versa. Profiles of users providing basic information Connect with meeting participants remotely over video Allows users to view videos without downloading media files Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.3 (1,339) 4.3 Based on 1,339 reviews ## Pricing Value for money 4.3 (819) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/168669/Workplace/pricing/) Core $4.00 Per User,Per Month It includes: - Integrations With Popular Platforms Such as Office 365 and Google Workspace - Knowledge Library - Live Video - Workplace Groups Value for money 4.3 (819) 4.3 Based on 819 reviews ## Integrations [ Trello](https://www.capterra.com/p/211559/Trello/)[ Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[ Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ OneDrive](https://www.capterra.com/p/161304/OneDrive/)[ SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.2 (803) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.2 (803) 4.2 Based on 803 reviews ## User reviews Overall rating 4.4 Based on 1,351 reviews Filter by rating 5(750) 4(410) 3(152) 2(29) 1(10) Mentioned topic Sorted by most recent SK Susan K. Office Manager-Admin Construction ### "WorkPlace - for small company with crews off site" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 10/10 July 24, 2025 Great - other than no actual human to help with issues. Wish it was not going away. So sad about this. Pros Ease of use and great on computer and mobile device. Creating groups for each project and then being able to archive when done but not lose anything Cons That it went away. The suggested replacement was not right for us - too expensive. Sad it is going away. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KN Kubentheran N. Manager Construction ### "Meta Magic" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 July 13, 2025 It was great - we used the communications suite extensively. Other features were really good. We didnt use them enough. Pros Ot had all the features we required within the business, which included in app video calls. The communications features were really good. Cons Not much to complain about. We really used the communications suite extensively, and we used every part of it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User LVT Veterinary ### "Very Helpful Communication!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 May 26, 2025 Pros Works instantly for communication with company and individuals. Helpful to know certain updates and for quick chats that don't need to be emails Cons I wish you could turn on notifications only during work hours. I ended up shutting them all off and just checking a lot. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BV Bertrand V. Responsable Web Restaurants ### "Dommage que le service ferme en 2025" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 1.0 1.0 Likelihood to Recommend 5/10 May 16, 2025 Pros \- Son accessibilité - Nombreuses fonctionnalités - Chat vocal & partage d'écran - Personnalisation Cons \- Bug souvent - Support difficile à joindre - Export des données très peu facilitant Switched from [Connecteam](https://www.capterra.com/p/153140/Connecteam/) Fermeture du service Meta Workplace/Workchat Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RM Reda M. Country manager Marketing and Advertising ### "Une plateforme adaptée à nos jours " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 May 2, 2025 Globalement satisfait et content d’avoir workplace pour suivre l’actualité de mon entreprise (événements, arrivées, départs, ecc) et pour rester connecté avec tous Pros Pouvoir rester connectés avec ses collègues de la manière la plus simple et efficace de nos jours : via un réseau social 👌 Cons Parfois les maj ne sont pas trop efficaces ou mènent à plus de bugs qu’avant. Souvent on peut recevoir les messages avec quelques minutes de retard si l’application n’est pas lancée Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Shushanta P. Head of AI Computer Software ### "Review of Workplace" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 April 21, 2025 Overall Workplace from Meta is the best app I would recommend for communication between teams in any office. Pros Workplace is the best app for communication in an office. We can post things just like on Facebook. We can chat with colleagues. We can see profiles of other colleagues. Cons It took some time to load Workplace compared to other apps. I don't know why, but the loading time was not that great. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KB Kurt B. Procurement and Training Facilitation Manager Utilities ### "Workplace Meta - Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 16, 2025 Overall experience with Workplace was good. Pros Workplace felt friendly having used Facebook for many years. Cons Some features were harder to use than i felt they should of been. Alternatives considered [Connecteam](https://www.capterra.com/p/153140/Connecteam/) Reasons for choosing Workplace from Meta We didn't choose Workplace over. We considered Connecteam after using Workplace and made a switch. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JM Jaimie M. CEO Logistics and Supply Chain ### "Workplace was Good while it lasted" 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 0/10 April 16, 2025 Good while it lasted. Transfered to using to Connecteam when Workplace was discontinued Pros Was easy to use - followed the Facebook process. Users didn't need to be trained how to use, Cons Shut down. Some of the features like Knowledge base were hard to use. Needed a Global Search to filter consent like a website. Alternatives considered [Connecteam](https://www.capterra.com/p/153140/Connecteam/) Reasons for choosing Workplace from Meta Was simple for the end user as so similar to facebook Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. HW Hsiang-Hua W. counselor Mental Health Care ### "User friendly " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 April 3, 2025 It was great to use and user-friendly. I would recommend anyone to give it a try. Pros It was similar to the other workplace I used at my other job. It was easy to get started and use. Cons It cost a lot more than other service that offers similar functions. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NN Noah N. Marketing Manager Business Supplies and Equipment ### "Marketing Manager" 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 7/10 February 13, 2025 It was fine. It worked as needed, but wasn't my favorite product to use. Pros It was easy to use and implement with users. Cons There were two separate apps for the feed and instant messaging. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/168669/Workplace/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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