--- title: "Workplace from Meta Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Workplace from Meta the right Social Networking solution for you? Explore 1351 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/168669/Workplace/reviews/" page_type: "reviews" language: "en" --- Workplace from Meta 4.4 (1351) [View alternatives](https://www.capterra.com/p/168669/Workplace/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 4th, 2026 # Reviews of Workplace from Meta Ease of use 4.5 Customer Service 4.2 ## Pros and Cons in Reviews KN Kubentheran N ManagerConstruction, 51 - 200 employeesUsed the software for: More than 2 years. “Ot had all the features we required within the business, which included in app video calls.“ July 13, 2025 HW Hsiang-Hua W counselorMental Health Care, Self-employedUsed the software for: I used a free trial. “It cost a lot more than other service that offers similar functions.“ April 3, 2025 OB Olivia B FOAMedical Practice, 51 - 200 employeesUsed the software for: 6-12 months. “What I like most about the product is the personalized chat for our working team as it is very professional.“ August 29, 2024 sm soumia m graphic designer Apparel & Fashion, Self-employedUsed the software for: I used a free trial. “What I did not like about the application is the difficulty of communicating with support and the large capacity when downloading, especially from the iOS system“ October 26, 2023 AG Advik G Education ManagerEducation Management, 51 - 200 employeesUsed the software for: Less than 6 months. “Workplace from Meta is a really good work communication platform by Facebook that is ticks quite a few boxes.“ October 2, 2024 KM Kagoya M AccountantApparel & Fashion, 11 - 50 employeesUsed the software for: 6-12 months. “It loads so slow, the takes a lot of time to load data in the dashboard and does not work on mobile screen well, customer team takes a lot of time to respond to inquiries“ December 1, 2022 Xola K FounderEnvironmental Services, 2 - 10 employeesUsed the software for: More than 2 years. “Meta workspace allows you to work from home, it helps you manage your communication between different co-workers.“ December 1, 2023 Ashley P Vice President, Global Human ResourcesMarketing and Advertising, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “In the way that we use it, we dont use it for messaging (As we still use slack/gchat) and it feels like this workplace tool came out a little to late behind all the big players in messaging/1-1 chats.“ June 23, 2023 ## Showing most helpful reviews Showing 1-25 of 1351 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Shushanta P. Head of AI Computer Software Used the software for: I used a free trial ### "Review of Workplace" April 21, 2025 5.0 Overall Workplace from Meta is the best app I would recommend for communication between teams in any office. Pros Workplace is the best app for communication in an office. We can post things just like on Facebook. We can chat with colleagues. We can see profiles of other colleagues. Cons It took some time to load Workplace compared to other apps. I don't know why, but the loading time was not that great. Review Source KB Kurt B. Procurement and Training Facilitation Manager Utilities Used the software for: 1-2 years ### "Workplace Meta - Review" April 16, 2025 4.0 Overall experience with Workplace was good. Pros Workplace felt friendly having used Facebook for many years. Cons Some features were harder to use than i felt they should of been. Alternatives considered [Connecteam](https://www.capterra.com/p/153140/Connecteam/) Reason for choosing Workplace from Meta We didn't choose Workplace over. We considered Connecteam after using Workplace and made a switch. Review Source JM Jaimie M. CEO Logistics and Supply Chain Used the software for: 1-2 years ### "Workplace was Good while it lasted" April 16, 2025 3.0 Good while it lasted. Transfered to using to Connecteam when Workplace was discontinued Pros Was easy to use - followed the Facebook process. Users didn't need to be trained how to use, Cons Shut down. Some of the features like Knowledge base were hard to use. Needed a Global Search to filter consent like a website. Alternatives considered [Connecteam](https://www.capterra.com/p/153140/Connecteam/) Reason for choosing Workplace from Meta Was simple for the end user as so similar to facebook Review Source Hafizah S. Assistant Manager Business Development Telecommunications Used the software for: 2+ years ### "Space for collaborating with colleague" May 26, 2021 4.0 Pros The fact that i can use the same account that i have with Facebook to accessing the workplace tools is really amazing and cutting unnecessary step to registering with this software. Adding people that has already on my friend list to the work group is really simple. Apart from the video call feature that are available here, we also use the project management feature for our simple daily project. Cons The easy access to the Facebook news feed keep distracting me from my works for hours. It also gives a bad perspective from other people when we are opening the sites as this software is commonly associate as a platform for social media and people may thing that we are playing around on working hours even when we are using it for work related stuff. Switched from [Twitter/X](https://www.capterra.com/p/214056/Twitter/) Twitter is quite fun to use but no space for working related stuff. Review Source Dilraj S. Sr. Software Developer Computer Software Used the software for: 1-2 years ### "Facebook .. for work :)" July 20, 2019 5.0 Overall experience was very good. Workplace was like a really cool place for different team members to discuss daily office work rather than using some mundane office software. Pros The workplace is actually social networking for work. Its really convenient to use across the company and different team members can be tagged for any work to be assigned to them. The workplace posts can be directed to all the team members for passing on the vital information and discussions on the topic can be done using the comments section, just like the Facebook. The team events can be shared live on the platform also along with other facebook features available like chat etc. Cons The overall experience with software was really good but the one thing which is missing is keeping track of the tasks assigned to different team members by tagging them in a post. Switched from [Slack](https://www.capterra.com/p/135003/Slack/) Workplace provided much more visibility to different threads and discussions. The data was much better organised and it was easier to look for archived data. Review Source A.L. M. Cofounder Writing and Editing Used the software for: 1-2 years ### "A Function Workspace for Teams" September 26, 2019 4.0 Overall, Workplace did what we needed it to do and provided us with a functional, no-frills communication board to organize our projects. Pros What I like most about Workspace was the ease of communicating with entire teams set up based on individual projects. It allowed for a better workflow inside teams and from one team to the next. Cons What I liked least was the very limited features and the inability to have basic admin controls without upgrading. Removing nonactive team members was difficult and created a bit of an issue. Alternatives considered [Trello](https://www.capterra.com/p/211559/Trello/)[monday.com AI Work Platform](https://www.capterra.com/p/147657/monday-com/) Reason for choosing Workplace from Meta We chose it because it's simplicity made it easier to get all of our staff in one place. Management would have liked a program with more functionality but this was a good compromise. Switched from [Asana](https://www.capterra.com/p/184581/Asana-PM/) We had a hard time getting everyone to the watering hole at Asana, so to speak. Workplace being a Facebook product felt more familiar to our team members and therefore they found it easier to use. Review Source Josafat B. Business Administration Health, Wellness and Fitness Used the software for: 1-2 years ### "Many options that can help you" August 19, 2019 5.0 I really like using this tool because I can strengthen my products and reach more customers. Pros It has a nice interface, you have many options to visualize the statistics and the results you want to achieve, It is easy to use and you have a lot of support from Facebook when you have doubts. Cons When you want to campaign, you can have problems by not having your market well segmented. Alternatives considered [Canvas](https://www.capterra.com/p/127214/CANVAS/) Reason for choosing Workplace from Meta It is easy to use, has good potential with the clients you want to reach and has many options to create different strategies. Review Source KN Kubentheran N. Manager Construction Used the software for: 2+ years ### "Meta Magic" July 13, 2025 4.0 It was great - we used the communications suite extensively. Other features were really good. We didnt use them enough. Pros Ot had all the features we required within the business, which included in app video calls. The communications features were really good. Cons Not much to complain about. We really used the communications suite extensively, and we used every part of it. Review Source SK Susan K. Office Manager-Admin Construction Used the software for: 2+ years ### "WorkPlace - for small company with crews off site" July 24, 2025 4.0 Great - other than no actual human to help with issues. Wish it was not going away. So sad about this. Pros Ease of use and great on computer and mobile device. Creating groups for each project and then being able to archive when done but not lose anything Cons That it went away. The suggested replacement was not right for us - too expensive. Sad it is going away. Review Source VR Verified Reviewer LVT Veterinary Used the software for: 1-2 years ### "Very Helpful Communication!" May 26, 2025 5.0 Pros Works instantly for communication with company and individuals. Helpful to know certain updates and for quick chats that don't need to be emails Cons I wish you could turn on notifications only during work hours. I ended up shutting them all off and just checking a lot. Review Source ZK Zee K. Personal Shopper Retail Used the software for: 2+ years ### "Fantastic all colleagues under one social platform" January 18, 2025 5.0 We use this at my workplaee and its a fantastic way to communicate with other departments and get information from other colleagues via their profile which is not available anywhere else., Pros Very well organised, newsfeed is great and messinger chat facility is good Cons Sometimes it can take a while to load and messages are slow on messenger. Review Source LS Lindsey S. Optician Health, Wellness and Fitness Used the software for: Less than 6 months ### "I like it!" September 26, 2024 4.0 I enjoying using Workplace from Meta, I enjoy Meta and they've made a nice workplace system to use, it is easy to navigate once you've used it more then once. Pros It is easy to navigate, the page itself is clear and helpful when using this software. Cons When loggin in the first time as a new user I found it annoying and a pain to upload, but once you get used it, it gets easier. Review Source Michal M. Internal Communications Lead Telecommunications Used the software for: 2+ years ### "Indispensable internal communications tool" April 29, 2022 4.0 It's a polished online communications platform which is easy to use. At Vodafone it's our workhorse platform for internal communications, and does a great job day to day. Pros Workplace enables us to have meaningful dialogue with colleagues rather than just one-way publishing of corporate news. It does everything a social network should in a tried and tested interface that most users are immediately familiar with. Broadcasting video to the platform works well, too. Cons Compared to the more 'modern' social networks like Instagram and TikTok content mostly needs to be created off-platform before it is uploaded. Templates / widgets and similar functionalities would further simplify using it. Sometimes key functionalities (such as video viewer statistics) are taken off air for extended periods without much of a warning (though admittedly to improve the service in the end). Review Source Gloria V. Digital Marketing Trainer Marketing and Advertising Used the software for: 1-2 years ### "Great platform for team co-ordination and also video conferencing" September 10, 2022 5.0 Excellent platform for team co-ordination and communication.It makes discussions effective and result oriented ,thus time can be saved. Pros Workplace from meta is pretty much similar to Meta software user Interface.Workplace from meta provides video conferencing ,collab tools which makes to coordinate with team members easily and effectively.The audio and video quality is at the notch when compared to other tools in the market. Cons Workplace from meta is great platform for business growth while if its support system is little more responsive it will be great platform.I think response from the support centre is quiet a time consuming process which makes delay in all other activities of the business. Review Source DR Donabel R. Accounts Manager Real Estate Used the software for: 2+ years ### "Work at your own pace" December 4, 2022 5.0 There's a lot of benefits I get from this product and that is free and very helpful for me, easy to use and I didn't even have to use any other products. It's everything I needed and it's really good for me in my work and business. I'm so thankful for this app because it helped me a lot. Pros The most feature that's really helpful for me was the real-time chat because I get to connect to my clients and friends, family and that is very important just like your phones. This product has helped me a lot and been using it for years and now it has been great help to me. Cons I think there's no feature that's difficult to use or any other kind of issues. There maybe some features that's rarely used or not that necessary for the product but I will be depending on how or what will work for you. For me, it's been very useful to me with my work and business. Review Source MM Md M. Corporate Affairs Manager Chemicals Used the software for: 2+ years ### "Workplace by Facebook helping the business to stay connected and on track" January 21, 2022 5.0 Workplace by Facebook is used across the organization I work for. The main purpose of the inclusion of this software was a collaborative and always communicated team for better integrity and good business results. In our company, we achieved this with the easiest amazing software Workplace by Facebook. Pros Workplace by Facebook is very much easy to use and user friendly having the availability in handsets and computer. I like the following features of this application - I. Instant and real time messaging II. Dedicated groups III. Updated and real time news feed IV. Screen and file sharing with the colleagues V. Audio and video calling features Cons Workplace by Facebook is an amazing software but it can improve in terms of prudent update in the news feed. Review Source Etta R. Chief Technology Officer Education Management Used the software for: 2+ years ### "A whole new way of permitting people to be the part of prevailing technology by working together. " May 6, 2020 5.0 Truly speaking, Workplace by Facebook is a professional version empowering people to construct a team and achieve everything through internal communication. Pros Workplace by Facebook is a platform that is built in application by Facebook. It enables multiple users to connect with each other by assembling groups chats, supporting video calls. It entitles instant messaging and live streaming as well. Live video calling is its enthralling feature so that people can broadcast live straight through their devices. This system is meticulously planned to allow legion-company collaborations with outside teams and partners. Workplace gives people an opportunity to work on common task to attain their goals. It's auto-translation feature has made life much easier that helps people to understand more wisely. This platform builds motivates and promotes people to work in harmony. It's easy to use and a user-friendly platform with troubled-free interface. Cons Concisely, Workplace by Facebook offers multiple options to work in a more advanced fashion but show some stumbling blocks. It can make group chats for only upto fifty colleagues and not more, thus causing problem for mass. More over sometimes it also generates spam contents which is a complete wastage of time. Also no tracking system is installed in there to keep a record of tasks and projects. Along with this, sharing off the record information and documentations on this platform is a bit doubtful. Review Source Mahmoud Q. Content Moderator Outsourcing/Offshoring Used the software for: 2+ years ### "Workplace from Meta Review " September 6, 2022 5.0 As an overall, the platform handle my needed and make me satisfied. Pros It's easy , free and the most beautiful is that the management of the work team. The UI is amazing and clear without any complication. Cons The most disadvantage on it is the huge notifications that you get by default even if you don't follow someone maybe you will get a notification about his livestream or anything , except if you block him or change the settings. Review Source Joseric M. Project Manager Utilities Used the software for: 2+ years ### "The Facebook app that is meant for work and productivity (not for wasting time)" August 10, 2018 5.0 Facebook as a social platform has matured a lot, with so many features available for communication and collaboration. It's no wonder why billions of people use it. Now, these same features are made available for our professional work. It's fantastic! Pros I used Workplace when I volunteered on a project c/o a non-for-profit organization. We used it primarily as a Project Management tool to keep everyone in the loop for project planning, collaboration, execution, monitoring, and getting instant feedback. I have a personal Facebook account, and Workplace works in exactly the same way. We created Groups for our project teams. From there we could share files, make posts, create a common calendar, etc. What I loved the most is the use of the chat app for IM, voice and video calls. The live streaming is fantastic as well because we were able to cover our event, stream it live and keep a recording of it for future use. Cons For some of my teammates, they did not want the idea of having to maintain and look at two accounts (one personal/social and the other for work). Not sure if there is a way to connect the two accounts so that some of the posts/etc may be in sync. The mobile app is a bit clunky and updates quite often. I hope they create a "Lite" version similar to the Facebook app (esp for lighter data consumption and light on the smartphone requirements). Review Source Xola K. Founder Environmental Services Used the software for: 2+ years ### "What meta workspace did for my small business" December 1, 2023 5.0 I had an overall good exprience using the app durinf lockdown and afterwards. Pros Meta workspace allows you to work from home, it helps you manage your communication between different co-workers. It also links to your meta business suite allowing smooth work flow between all meta apps. Cons I didn't like its connection to all the other meta advertisment features. Review Source KG Kreasan G. Jnr HR Business Partner Construction Used the software for: 2+ years ### "Prosperity at hand. Exclusively hot deal for me." December 4, 2023 5.0 Everything went as I expected.Its an easy to use software with powerful set of tools. Pros I absolutely love it's outstanding features like instant messaging and file sharing.Its the best collaboration tool for business that securely combines chat and videos.It connects everyone in my organization through group.Things are easier now, you can reach each other once and as a team. Cons As for me,I had no struggles while using Workplace from Meta.Its a nice software you should all try it. Review Source VR Verified Reviewer Sr. Associate Consumer Services Used the software for: 2+ years ### "Facebook - Always stay connected." September 16, 2022 5.0 This feature is absolutely great, helps us effectively communicate with the members and Pros The best thing is most of your family members, friends and relatives are already joined that makes it reliable source of communication. you can send instant messages, video chat, increase sales, learn new ideas for business and self growth. Cons The least I like is that Facebook is very addictive it feel disconnected with the world if you don't use it for a few days. Reason for choosing Workplace from Meta It is a n effective tool and can't be compared with others. I have tried other apps but they didn't work as good as this one. Review Source RH Reymond H. Digital Marketing and Research Specialist Human Resources Used the software for: 6-12 months ### "Workplace by Facebook Overall Experience" May 5, 2020 4.0 Overall, we have a place where a group can work together and can have their meetings on their own. Easy messaging in case someone is not around. However, not all people or countries really familiarize this tool. It still needs more push to make the company employees use the platform rather than using others. Pros Personally, as Digital Marketing who is knowledgeable with different types of platforms, I really like it. However, some of my colleagues who are Saudis does not like Facebook and workplace features almost the same as regular Facebook. Overall looks and design are very user friendly. Cons Yes. The translation. Since this is for business applications, I think it makes sense that the messaging through workplace chat should have a feature for auto-translate. If this can be done, many none users of workplace will have to use the workplace to communicate with the team. It could break the barrier of language deficiency. Integration really is not so good, especially when creating chatbots or linking it to tasks scheduler. Reason for choosing Workplace from Meta I defended to use Workplace because of the familiarity of the settings and user friendly that I thought many of our colleagues will use and benefits. I expected they will play around the feature of messaging rather than using WhatsApp but I guess they focused on easy access and mobile number integrated on the platform automatically. Review Source VR Verified Reviewer Bancassurance Sales Executive Insurance Used the software for: 1-2 years ### "Facebook for Elites/Professionals" April 2, 2021 4.0 I've been skeptical on accepting friend requests from my Personal facebook account before because I don't want to involve them on my personal life, but when I discovered Facebook Workplace I can now connect to them with ease. If a colleague adds me on Facebook, I would just say that we should transfer on Facebook Workplace, and they would agree instantly. Of course not all of them has FB Workplace account but I try to convince them to have it as much as possible . Pros What I like the most about it is it sets aside personal facebook account to workplace facebook account, so the post and interaction is limited to professional and much more decided activities. Also you can still browse facebook but in a more premium like version, lesser toxic posts. It's like LinkedIn connects. Cons Users are a lot lesser than actual Facebok itself, also some professionals prefer not to use any social media at all even for professional use. Maybe the developers need to advertise Facebook Workplace in a more broader way so that it can attract more users. Review Source Seb P. Digital Content and Project Manager Marketing and Advertising Used the software for: 2+ years ### "Needs to be more business-focused and less like Facebook" December 11, 2019 3.0 We use Workplace as our internal bulletin board system, allowing for communication between teams and updates across the company. In general it works well for this function, but for the reasons stated above, it is still far from an ideal solution, and could do with being developed to take business needs into account more than simply just being "a work version of Facebook". Pros It's very easy for users across the entire company to pick up and use, due to the familiarity of the Facebook-style news feed and posting interface. Cons The biggest problem with Workplace is that the news feed functions like that on Facebook - and inexplicably does not show all posts in sequential order. Given that, unlike Facebook, Workplace is not focused on advertising to users, this is a baffling choice by the developers. It can be extremely hard to keep track of posts as they are made, and often vital information can get missed, or old posts are shown unnecessarily out of the blue. Aside from this, it lacks much in the way of customisation options that would enable a company to tailor it to their specific needs by hiding or removing certain unnecessary features while prioritising others. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.