--- title: "Workplace from Meta Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Workplace from Meta the right Social Networking solution for you? Explore 1351 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/168669/Workplace/reviews/" page_type: "reviews" language: "en" --- Workplace from Meta 4.4 (1351) [View alternatives](https://www.capterra.com/p/168669/Workplace/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 8th, 2026 # Reviews of Workplace from Meta Ease of use 4.5 Customer Service 4.2 ## Pros and Cons in Reviews KN Kubentheran N ManagerConstruction, 51 - 200 employeesUsed the software for: More than 2 years. “Ot had all the features we required within the business, which included in app video calls.“ July 13, 2025 HW Hsiang-Hua W counselorMental Health Care, Self-employedUsed the software for: I used a free trial. “It cost a lot more than other service that offers similar functions.“ April 3, 2025 AG Advik G Education ManagerEducation Management, 51 - 200 employeesUsed the software for: Less than 6 months. “Workplace from Meta is a really good work communication platform by Facebook that is ticks quite a few boxes.“ October 2, 2024 sm soumia m graphic designer Apparel & Fashion, Self-employedUsed the software for: I used a free trial. “What I did not like about the application is the difficulty of communicating with support and the large capacity when downloading, especially from the iOS system“ October 26, 2023 Xola K FounderEnvironmental Services, 2 - 10 employeesUsed the software for: More than 2 years. “Meta workspace allows you to work from home, it helps you manage your communication between different co-workers.“ December 1, 2023 KM Kagoya M AccountantApparel & Fashion, 11 - 50 employeesUsed the software for: 6-12 months. “It loads so slow, the takes a lot of time to load data in the dashboard and does not work on mobile screen well, customer team takes a lot of time to respond to inquiries“ December 1, 2022 Shushanta P Head of AIComputer Software, 11 - 50 employeesUsed the software for: I used a free trial. “Workplace is the best app for communication in an office.“ April 21, 2025 Ashley P Vice President, Global Human ResourcesMarketing and Advertising, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “In the way that we use it, we dont use it for messaging (As we still use slack/gchat) and it feels like this workplace tool came out a little to late behind all the big players in messaging/1-1 chats.“ June 23, 2023 ## Showing most helpful reviews Showing 1-25 of 1351 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Shushanta P. Head of AI Computer Software Used the software for: I used a free trial ### "Review of Workplace" April 21, 2025 5.0 Overall Workplace from Meta is the best app I would recommend for communication between teams in any office. Pros Workplace is the best app for communication in an office. We can post things just like on Facebook. We can chat with colleagues. We can see profiles of other colleagues. Cons It took some time to load Workplace compared to other apps. I don't know why, but the loading time was not that great. Review Source KB Kurt B. Procurement and Training Facilitation Manager Utilities Used the software for: 1-2 years ### "Workplace Meta - Review" April 16, 2025 4.0 Overall experience with Workplace was good. Pros Workplace felt friendly having used Facebook for many years. Cons Some features were harder to use than i felt they should of been. Alternatives considered [Connecteam](https://www.capterra.com/p/153140/Connecteam/) Reason for choosing Workplace from Meta We didn't choose Workplace over. We considered Connecteam after using Workplace and made a switch. Review Source JM Jaimie M. CEO Logistics and Supply Chain Used the software for: 1-2 years ### "Workplace was Good while it lasted" April 16, 2025 3.0 Good while it lasted. Transfered to using to Connecteam when Workplace was discontinued Pros Was easy to use - followed the Facebook process. Users didn't need to be trained how to use, Cons Shut down. Some of the features like Knowledge base were hard to use. Needed a Global Search to filter consent like a website. Alternatives considered [Connecteam](https://www.capterra.com/p/153140/Connecteam/) Reason for choosing Workplace from Meta Was simple for the end user as so similar to facebook Review Source Hafizah S. Assistant Manager Business Development Telecommunications Used the software for: 2+ years ### "Space for collaborating with colleague" May 26, 2021 4.0 Pros The fact that i can use the same account that i have with Facebook to accessing the workplace tools is really amazing and cutting unnecessary step to registering with this software. Adding people that has already on my friend list to the work group is really simple. Apart from the video call feature that are available here, we also use the project management feature for our simple daily project. Cons The easy access to the Facebook news feed keep distracting me from my works for hours. It also gives a bad perspective from other people when we are opening the sites as this software is commonly associate as a platform for social media and people may thing that we are playing around on working hours even when we are using it for work related stuff. Switched from [Twitter/X](https://www.capterra.com/p/214056/Twitter/) Twitter is quite fun to use but no space for working related stuff. Review Source Dilraj S. Sr. Software Developer Computer Software Used the software for: 1-2 years ### "Facebook .. for work :)" July 20, 2019 5.0 Overall experience was very good. Workplace was like a really cool place for different team members to discuss daily office work rather than using some mundane office software. Pros The workplace is actually social networking for work. Its really convenient to use across the company and different team members can be tagged for any work to be assigned to them. The workplace posts can be directed to all the team members for passing on the vital information and discussions on the topic can be done using the comments section, just like the Facebook. The team events can be shared live on the platform also along with other facebook features available like chat etc. Cons The overall experience with software was really good but the one thing which is missing is keeping track of the tasks assigned to different team members by tagging them in a post. Switched from [Slack](https://www.capterra.com/p/135003/Slack/) Workplace provided much more visibility to different threads and discussions. The data was much better organised and it was easier to look for archived data. Review Source A.L. M. Cofounder Writing and Editing Used the software for: 1-2 years ### "A Function Workspace for Teams" September 26, 2019 4.0 Overall, Workplace did what we needed it to do and provided us with a functional, no-frills communication board to organize our projects. Pros What I like most about Workspace was the ease of communicating with entire teams set up based on individual projects. It allowed for a better workflow inside teams and from one team to the next. Cons What I liked least was the very limited features and the inability to have basic admin controls without upgrading. Removing nonactive team members was difficult and created a bit of an issue. Alternatives considered [Trello](https://www.capterra.com/p/211559/Trello/)[monday.com AI Work Platform](https://www.capterra.com/p/147657/monday-com/) Reason for choosing Workplace from Meta We chose it because it's simplicity made it easier to get all of our staff in one place. Management would have liked a program with more functionality but this was a good compromise. Switched from [Asana](https://www.capterra.com/p/184581/Asana-PM/) We had a hard time getting everyone to the watering hole at Asana, so to speak. Workplace being a Facebook product felt more familiar to our team members and therefore they found it easier to use. Review Source Josafat B. Business Administration Health, Wellness and Fitness Used the software for: 1-2 years ### "Many options that can help you" August 19, 2019 5.0 I really like using this tool because I can strengthen my products and reach more customers. Pros It has a nice interface, you have many options to visualize the statistics and the results you want to achieve, It is easy to use and you have a lot of support from Facebook when you have doubts. Cons When you want to campaign, you can have problems by not having your market well segmented. Alternatives considered [Canvas](https://www.capterra.com/p/127214/CANVAS/) Reason for choosing Workplace from Meta It is easy to use, has good potential with the clients you want to reach and has many options to create different strategies. Review Source KN Kubentheran N. Manager Construction Used the software for: 2+ years ### "Meta Magic" July 13, 2025 4.0 It was great - we used the communications suite extensively. Other features were really good. We didnt use them enough. Pros Ot had all the features we required within the business, which included in app video calls. The communications features were really good. Cons Not much to complain about. We really used the communications suite extensively, and we used every part of it. Review Source SK Susan K. Office Manager-Admin Construction Used the software for: 2+ years ### "WorkPlace - for small company with crews off site" July 24, 2025 4.0 Great - other than no actual human to help with issues. Wish it was not going away. So sad about this. Pros Ease of use and great on computer and mobile device. Creating groups for each project and then being able to archive when done but not lose anything Cons That it went away. The suggested replacement was not right for us - too expensive. Sad it is going away. Review Source VR Verified Reviewer LVT Veterinary Used the software for: 1-2 years ### "Very Helpful Communication!" May 26, 2025 5.0 Pros Works instantly for communication with company and individuals. Helpful to know certain updates and for quick chats that don't need to be emails Cons I wish you could turn on notifications only during work hours. I ended up shutting them all off and just checking a lot. Review Source HW Hsiang-Hua W. counselor Mental Health Care Used the software for: I used a free trial ### "User friendly " April 3, 2025 4.0 It was great to use and user-friendly. I would recommend anyone to give it a try. Pros It was similar to the other workplace I used at my other job. It was easy to get started and use. Cons It cost a lot more than other service that offers similar functions. Review Source DO Donald O. Executive Technical Director Construction Used the software for: 2+ years ### "Robust Tool for Effective Communication " July 12, 2024 5.0 Overall, my experience is remarkable with Workplace from Meta. Pros Workplace from Meta is the main tool for internal communications in my organization. It like how it boost performance by alerting members of new and upcoming events. Cons I have no negative aspect that I encounter when using Workplace from Meta. Review Source VR Verified Reviewer Digital Executive Marketing and Advertising Used the software for: 2+ years ### "What a great tool it is for office going social. Shift to this platform and it will do wonders" July 8, 2022 5.0 I am quite satisfied withe platform. Seems like a modern way to do your work and keep yourself updated in a more fancy way Pros News feed is among the best feature and i like it the most. It gives you updates about your colleagues and the new stuff that happens on day to day basis Cons Notifications. it distracts you while you work. I like to have the social media controlled and not disturbing all the time with notifications & email. Again it is my personal preference. It has nothing to do with what other people think about this feature Review Source sK shubham K. Transcriptor Writing and Editing Used the software for: 6-12 months ### "Its just another Facebook which is only made for work , having rich tools and work related features" November 29, 2022 4.0 The overall experience is really amazing. when covid came and we all were working from home , this software worked as a support to the whole organization . our whole company worked on workplace . and we didn't even felt that we were working from home. So a great thumbs up to meta for creating such a great companion Pros The one thing I like about it is that its very easy to use , and its functions are very similar to Facebook , so as everyone know that how to use Facebook then they can easily adapt it . Cons one thing i liked least about it and which i need meta to improve is their android app , the app used to work nice earlier but after an update it is having issues but i hope that meta will solve the problems in next updates. Review Source VR Verified Reviewer Owner Arts and Crafts Used the software for: 2+ years ### "Workplace from Meta a go or no?" November 22, 2023 4.0 Pros Honestly Workplace from meta really suprised me. Its so easy to operate and understand. Its my go to every time and its never let me down. I will continue to use Workplace from Meta and i will continue to recomend it to any and all my friends, family, and neighbors. Cons Really when i sit and think about Workplace from Meta i really cant think of anything i dislike about it. I mean although my opinion could possibly change as i use it more and more as my business picks up and takes off completely. Review Source Md M. Business Consumer Electronics Used the software for: 2+ years ### "Facebook is my work assistant and retirement partner." February 8, 2020 4.0 Of the 7.53 billion people in the world today, 2.4 billion people use Facebook, so there's nothing more to say about Facebook's popularity. Apart from the higher educated people, the less educated people can use Facebook very easily and this is why news of one place in the world spreads to other places. The news that popular media can't promote is on Facebook. Pros Facebook has taken a big leap as a social media platform. Facebook is deeply embedded in our daily lives. The importance of Facebook in the workplace is immense, so the work can be easily shared by the team. Currently Facebook is a large marketplace, with more subscribers, the advertisement is easily visible in the eyes of the people. Facebook has become such a friend of the people, that it can be easily shared with everyone on the timeline, regardless of the hardships and pleasures of the mind. Many lost friends of school life are found through Facebook. Audio calling In addition to the video calling facility, live chat can be shared with everyone. Cons Facebook has a lot of negative effects that are unknown to anyone. Facebook is considered a drug addiction, the boys and girls of the current generation are spoiling their education while chatting on Facebook. The illiterate people confuse others with irrelevant pictures on Facebook they do not understand. If the device is not secured, private files can be easily viewed by anyone and can delete important images, One of the major problems is that the photos uploaded to Facebook become much smaller than before. Review Source Alvaro M. Account Manager Utilities Used the software for: 2+ years ### "No training needed... everybody knows Facebook!" July 10, 2018 5.0 Facebook for the office (i.e., via Workplace) has helped our company in terms of community and culture building, communication, collaboration, keeping up to date with the happenings across different departments and teams, messaging via direct chat, group chat, audio, video calls... there's a ton of features that make this a really worth it investment for any company big or small. Pros Almost everyone (except the rather super senior employees) have been using Facebook social media app... They know how it works, its functionalities, and benefits for keeping in touch with the people that matter to them... now, we have exactly the same app.. for use in the office workplace. Therefore, no training needed. Everyone on-board right away. Workplace replaced many of our internal apps (repositories, messaging, collaboration portal, etc). We now use workplace for community building, direct and group/project messaging, sharing of files, photos, and updates, audio and video calls, and live streaming of office events (which also serve as a recording device for late viewing). Everything you love about social Facebook, now available for exclusive work and office use. Cons Data security is and will always be a concern for the modern digital man. Although we know that this is a paid service, hence the data is supposed to be private and secure because it is not meant to be used for ads, and what not... Security, especially of recent, is always a big question mark and concern. Review Source CO Chelsea O. Realtor Real Estate Used the software for: 1-2 years ### "Work specific social media" October 11, 2022 4.0 Literally love the referral group that is on my Workplace- allows me to ask for an agent in a specific area or lend my services to other agents looking in my MLS. Easy peasy. Pros This place is a great way to get information while also staying focused. Instead of logging onto Facebook to try and find one person's specific post about a certain training, article, etc., Workplace allows you to access things within your field of expertise while also having fellow industry professionals at your finger tips - and no distraction of the normal social media experience. Cons Seriously, I have no chief complaints on this program. If you are a Facebook user, this is a no-brainer. Easy to navigate and manage! Review Source Mohit S. Business Development Manager Staffing and Recruiting Used the software for: 2+ years ### "Best Platform For Collaboration " December 8, 2022 4.0 We used it to solve the problem of internal communication and to establish a space for improved team collaboration. It gives tools that assist in team coordination. Pros Its feature is very similar to Facebook, thus it is very simple to use. Also, I enjoy how the platform can be used for meetings and group calls. The finest feature for me was its good user experience and the vast number of people who could participate in the video conference. Cons There is nothing I dislike about it, but tagging colleagues in posts to keep track of the activities assigned to them is still insufficient. Review Source Daniel B. Deputy Provost Education Management Used the software for: 2+ years ### "Excellent" August 16, 2022 5.0 Excellent Pros Ive been using sing 2009, and I still fund it more engaging than ever as new features are added occasionally. I love the video reels... It takes me off YouTube most times. Cons I don't like the fact that the app delays in notifications... This needs to be improved on Review Source Clarwin C. IT Services Manager Used the software for: 1-2 years ### "Facebook for the office!" April 2, 2018 5.0 All the features of a personal Facebook account are now available for office use! Communication - best for instant messaging, voice and video calls, even live-streaming of our events. Company-wide announcements are now easy to post and even track who's viewed each post. Notifications via email are also helpful to remind 'inactive' people to log-in to Workplace and keep updated via posts and their wall. Collaboration - we can easily create groups as shared workspaces for project work. Culture-building - since we used this app, we experienced an increase in employee engagement. People started sharing all kinds of stuff (mostly work related, but sometimes even non-work-related like outings, birthdays, etc). Pros Workplace is like a clone of Facebook. And since almost everyone in the office has a personal Facebook account, there is very little (to none) on-boarding needed to deploy this app into our entire organization. We are a non-profit organization and so the best part of this is that Facebook offered this product to us Free of charge! All the features of Facebook work great for office use (e.g., creating groups, instant messaging, video and calls, sharing pictures, videos and files) Workplace also allows us to connect with external vendors who have Workplace in their companies. Works great for project implementations. Cons This is cloud-based and all data is stored on Facebook servers in the cloud. If you are wary of Data Privacy, just make sure to review the privacy notice, and terms of use. Review Source VR Verified Reviewer Secreatary Education Management Used the software for: 6-12 months ### "Workplace from Meta Review" June 1, 2022 5.0 Since I start my small business Workplace from Meta effectively helped me, but I needed time to learn how to use it and to train my team on this software. Pros Workplace From Meta is a great software for work social networking, I can tag anyone on my team and easily assign tasks for them. Also, using this software motivates my team to collaborate and do all the tasks before the deadline. Cons It is not easy to use and you need time to learn how to use it, I also, suggest improving the chat function. Review Source RH Reymond H. Digital Marketing and Research Specialist Human Resources Used the software for: 6-12 months ### "Workplace by Facebook Overall Experience" May 5, 2020 4.0 Overall, we have a place where a group can work together and can have their meetings on their own. Easy messaging in case someone is not around. However, not all people or countries really familiarize this tool. It still needs more push to make the company employees use the platform rather than using others. Pros Personally, as Digital Marketing who is knowledgeable with different types of platforms, I really like it. However, some of my colleagues who are Saudis does not like Facebook and workplace features almost the same as regular Facebook. Overall looks and design are very user friendly. Cons Yes. The translation. Since this is for business applications, I think it makes sense that the messaging through workplace chat should have a feature for auto-translate. If this can be done, many none users of workplace will have to use the workplace to communicate with the team. It could break the barrier of language deficiency. Integration really is not so good, especially when creating chatbots or linking it to tasks scheduler. Reason for choosing Workplace from Meta I defended to use Workplace because of the familiarity of the settings and user friendly that I thought many of our colleagues will use and benefits. I expected they will play around the feature of messaging rather than using WhatsApp but I guess they focused on easy access and mobile number integrated on the platform automatically. Review Source VR Verified Reviewer Bancassurance Sales Executive Insurance Used the software for: 1-2 years ### "Facebook for Elites/Professionals" April 2, 2021 4.0 I've been skeptical on accepting friend requests from my Personal facebook account before because I don't want to involve them on my personal life, but when I discovered Facebook Workplace I can now connect to them with ease. If a colleague adds me on Facebook, I would just say that we should transfer on Facebook Workplace, and they would agree instantly. Of course not all of them has FB Workplace account but I try to convince them to have it as much as possible . Pros What I like the most about it is it sets aside personal facebook account to workplace facebook account, so the post and interaction is limited to professional and much more decided activities. Also you can still browse facebook but in a more premium like version, lesser toxic posts. It's like LinkedIn connects. Cons Users are a lot lesser than actual Facebok itself, also some professionals prefer not to use any social media at all even for professional use. Maybe the developers need to advertise Facebook Workplace in a more broader way so that it can attract more users. Review Source Seb P. Digital Content and Project Manager Marketing and Advertising Used the software for: 2+ years ### "Needs to be more business-focused and less like Facebook" December 11, 2019 3.0 We use Workplace as our internal bulletin board system, allowing for communication between teams and updates across the company. In general it works well for this function, but for the reasons stated above, it is still far from an ideal solution, and could do with being developed to take business needs into account more than simply just being "a work version of Facebook". Pros It's very easy for users across the entire company to pick up and use, due to the familiarity of the Facebook-style news feed and posting interface. Cons The biggest problem with Workplace is that the news feed functions like that on Facebook - and inexplicably does not show all posts in sequential order. Given that, unlike Facebook, Workplace is not focused on advertising to users, this is a baffling choice by the developers. It can be extremely hard to keep track of posts as they are made, and often vital information can get missed, or old posts are shown unnecessarily out of the blue. Aside from this, it lacks much in the way of customisation options that would enable a company to tailor it to their specific needs by hiding or removing certain unnecessary features while prioritising others. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.