# GetMoreReviews Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is GetMoreReviews the right Review Management solution for you? Explore 148 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/168691/GetMoreReviews/reviews

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GetMoreReviews

4.7 (148)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of GetMoreReviews

Ease of use

4.6

Customer Service

4.7

## Pros and Cons in Reviews

GF

Gary F

OwnerConstruction, 2 - 10 employeesUsed the software for: 1-2 years.

“GetMoreReviews also has a white label service where you can be a reseller which is also a very cool service if you are a marketing company looking to add to your service offers.“

May 4, 2023

GP

Gabriela P

OwnerRetail, 2 - 10 employeesUsed the software for: More than 2 years.

“Not having control over the Contact that we send a review request and they did not answer "the people that click on a link to write a review but then decide not to do it.“

April 14, 2023

BS

Ben S

Marketing Manager Construction, 11 - 50 employeesUsed the software for: 1-2 years.

“Overall, getmorereviews has saved us time and money... it has helped us grow our google reviews by over 30% in a matter of months.“

April 17, 2023

KC

Ken C

Director of maretingConstruction, 51 - 200 employeesUsed the software for: 1-2 years.

“Sometimes it seems as though there is a delay in the information being update on a new review.“

April 14, 2023

JB

Jessica B

Controller Retail, 11 - 50 employeesUsed the software for: 1-2 years.

“Most customers need the reminder to rate us so it works well for us.“

April 14, 2023

Favio R

Project ManagerReal Estate, 51 - 200 employeesUsed the software for: 6-12 months.

“The customization of the design is limited, which was a problem when making the reviews forms match our company branding“

August 10, 2022

JS

Jennifer S

Client Experience DirectorHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: Less than 6 months.

“GetMoreReviews helped us get started with our review management process. “

April 28, 2023

JB

Jessica B

Controller Retail, 11 - 50 employeesUsed the software for: 1-2 years.

“We have one company with two locations and the price is very expensive.“

April 14, 2023

## Showing most helpful reviews

Showing 1-25 of 148 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Amy M.  
VP Sales & Marketing  
Computer Software  
Used the software for: Less than 6 months

### "Really fast setup - less than an hour to start sending"

November 27, 2019

5.0

It's very easy to set up and use. Also, the live chat support is very good and helpful. I made a special request to add a new review site (they already have almost all - but I needed an industry specific one) and they added it within an hour.

Pros

At first I didn't understand what made this a better way to than just creating "review requests" emails from my standard email automation platform. But I gave it a try using the free trial - and within an hour - I understood the benefit. The whole flow is already mapped out for you, including the email templates. Instead of creating everything from scratch - all I had to do was brand the emails.

Cons

Not a con, exactly - but a hope that their beta feature, "Funnel Activity" will come out of beta soon. It lets me see exactly who clicked what - but it only worked for me in October. Would like to have the feature going forward.

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing GetMoreReviews

The "review request" focus of this product made everything easier than using a general email automation program.

Review Source

Response from Get More Reviews

December 3, 2019

Amy - Thank you so much for the amazing review and feedback! We really appreciate it! Keep an eye out for a revamped "funnel activity" view. We've received quite a bit of feedback on that feature that we're working on improving!

GP

Gabriela P.  
Owner  
Retail  
Used the software for: 2+ years

### "Great to have feedback from our costumers and with GetMoreReviews we have that."

April 14, 2023

4.0

Great - That was a good solution for a small business. We used to work with other companies that have maybe a better system but it not affordable for the small business owners.

Pros

The system is quite easy to access. We get results and are happy with that.

Cons

Not having control over the Contact that we send a review request and they did not answer "the people that click on a link to write a review but then decide not to do it. There it shows on the GetMoreReview system that they did write a review.

Alternatives considered

[Birdeye](https://www.capterra.com/p/152997/BirdEye/)

Reason for choosing GetMoreReviews

Birdeye would have been my first choice but it very expensive.

Switched from

[Grade.us](https://www.capterra.com/p/137378/Grade-us/)

Cost

Review Source

VR

Verified Reviewer  
Mnager  
Legal Services  
Used the software for: 1-2 years

### "Horrible Software an Poor Customer Service -When we complained about their changes they Cancelled us"

August 29, 2022

1.0

Horrible customer service. We are considering legal action, since after we complained \[SENSITIVE CONTENT\] cancelled our subscription. Very unprofessional and aggressive conduct.

Pros

The program was sold to us as a comprehensive review management that we can use to monitor and manage reviews. A key feature was sentiment review and management. This was a major selling point which they emphasized to us. They now decided to do away with that. They now flipped only a few months later. This is a typical bait and switch which is improper and unethical in our view. We are considering legal action, since after we complained \[SENSITIVE CONTENT\] cancelled our subscription. Very unprofessional and aggressive conduct.

Cons

Very confusing dashboard, high cost, and not flexible. Also, they made significant changes and not the software is not what they sold us.

Reason for choosing GetMoreReviews

The program was sold to us as a comprehensive review management that we can use to monitor and manage reviews. A key feature was sentiment review and management. This was a major selling point which they emphasized to us. They now decided to do away with that. They now flipped only a few months later. This is a typical bait and switch which is improper and unethical in our view.

Review Source

DC

Devon C.  
Director of Procurement and Store Design  
Retail  
Used the software for: 2+ years

### "Great survey platform"

November 7, 2019

4.0

Great customer service and assistance with functionality questions. No issues.

Pros

This software is great if you're looking for a cost-effective, simplistic format for surveying. Follow up and user notifications are automated making admin management easy. Survey redirect for positive reviews is also a helpful way to increase positive social media reviews. Negative reviews allow for direct customer interaction for a personal and quick resolution.

Cons

Reporting for data solely based on a thumbs up or thumbs up response would be life changing. One of the benefits of this platform is to be able to identify whether or not a thumbs up was received even if the customer decided not to continue through to leaving a social media review.

Alternatives considered

[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)

Reason for choosing GetMoreReviews

Format simplicity to increase response rates.

Review Source

Response from Get More Reviews

November 20, 2019

Hi Devon - Thank you for the great review and the amazing idea. Stay tuned as we're working on some new features that should help give more insight into the data for you!

RG

Robson G.  
Lead Customer Service Rep & Admin  
Consumer Services  
Used the software for: 6-12 months

### "I highly recommend GetMoreReviews"

November 12, 2019

5.0

Since our company implemented GetMoreReviews in May, 2019, our Google reviews have grown from under 50 to over 300!

Pros

I really like the magic review link with sentiment check. It makes is super fast and easy for our customers to leave reviews and for us to intercept and address any negative reviews before they become public.

Cons

The only negative issue I have experienced is when adding a recipient, if I enter an extra space, the entry window closes so then I have to start the process over again which can be a time waster if I'm going fast and I'm not 100% accurate.

Alternatives considered

[Birdeye](https://www.capterra.com/p/152997/BirdEye/)

Reason for choosing GetMoreReviews

We chose GetMoreReviews because of the magic link / landing page with sentiment check.

Review Source

Response from Get More Reviews

November 20, 2019

We really appreciate you taking the time to leave us this review!

KS

Kevin S.  
Owner  
Marketing and Advertising  
Used the software for: 6-12 months

### "What are you waiting for?"

March 2, 2021

5.0

Customer support is second to none

Pros

Getmorereviews is so simple to use. Both for the end user and the company looking to get more reviews.

Cons

There is really no down side to this software

Alternatives considered

[Podium](https://www.capterra.com/p/164285/Podium/)

Reason for choosing GetMoreReviews

The level of support that I received during the pre-purchase process

Review Source

NA

Nabil A.  
Dentist  
Hospital & Health Care  
Used the software for: 6-12 months

### "Amazing software "

November 12, 2019

4.0

The reviews are in the center of our marketing strategy, so very beneficial, we can target happy customers instead of sending mass requests and losing in quality of reviews.

Pros

I find that the software is easy to use.

Cons

It needs to implement some notification system for the admin

Alternatives considered

[NexHealth](https://www.capterra.com/p/182271/NexHealth/)

Reason for choosing GetMoreReviews

Cost and selective functionality when sending a review request.

Review Source

Response from Get More Reviews

November 19, 2019

Nabil - Thank you for the amazing review. We really appreciate it! Is there a certain notification you're looking for? By default we have a couple of different options for notifications that should be configured for your account already. Jump on chat and let us know or shoot us an email at help@getmorereviews.com!

Favio R.  
Project Manager  
Real Estate  
Used the software for: 6-12 months

### "Cheap and complete alternative for customer feedback"

August 10, 2022

4.0

We got really good results when getting client feedback from our final clients already using the products we sold. It was easy for us to set up and easy for them to reply.

Pros

We liked the easy management of our client reviews, the way we could filter them in topics, and the affordable price in comparison to similar alternatives.

Cons

The customization of the design is limited, which was a problem when making the reviews forms match our company branding

Review Source

Jennie Z.  
Marketing Manager  
Internet  
Used the software for: 6-12 months

### "Cheaper alternative to Trustpilot"

November 28, 2019

5.0

We need a review service that allows us to communicate with all of our customers, but we're pretty much paying for just the software because we still need to go in and manually reach out to all of our customers.

Pros

\-affordable price for smaller companies -like their filter process, allows you to respond back to negative reviews -easy to respond to customers when they've left a review

Cons

\-no automation, work is pretty manual -pretty simple software -can't customize review stream (pretty unattractive)

Alternatives considered

[Trustpilot](https://www.capterra.com/p/169618/Trustpilot/)

Reason for choosing GetMoreReviews

Price was lower

Review Source

Response from Get More Reviews

December 3, 2019

Hi Jennie! We really appreciate your feedback and awesome review! We're in the middle of some pretty cool enhancements that we hope to be rolling out soon. Keep an eye out for more messaging on this soon :)

Tyler S.  
Marketing Director  
Consumer Services  
Used the software for: 6-12 months

### "Awesome software that helps!"

July 26, 2018

5.0

Pros

It is great! Text reviews are something that we love to use. This software is perfect to get reviews from customers from either text or email!

Cons

None. We use it for texts/email review only so we are highly satisfied.

Review Source

JW

Janine W.  
President  
Consumer Services  
Used the software for: Less than 6 months

### "Our Choice after an Exhaustive Search"

November 7, 2019

5.0

Pros

Completely customizable. You set up exactly how and when you want to contact the customer and you can even customize the text. Every other program we looked at would have at least one message we didn't like or it would send SMS only or it would have them spaced in some weird way. We were able to set it up in a way that fits OUR customers. We're still working on how to make sure we get these sent immediately after the job ends but we are seeing good results. It does have tags which we're using for team leader names to see if we can find patterns there but this is something we'd have to track on our own - don't think there's a reporting function. We also really liked the look of this one - what our customer sees. Some of the programs we looked at had really goofy-looking emoji's and stuff. This one just looked a lot better. We also like that it posts our reviews on Facebook.

Cons

It costs a little more but we feel that getting more Google Reviews will pay off in the long run. The User Interface is not as intuitive as some we used but it's okay. Features we're hoping to see in the future would be a user notes field and a page showing stats by month like some of the other software we looked at ie how many contacts did we make, how many reviews did we get, maybe compare sms vs email performance and different team leader performance in terms of getting us reviews.

Alternatives considered

[Grade.us](https://www.capterra.com/p/137378/Grade-us/)[Trustpilot](https://www.capterra.com/p/169618/Trustpilot/)

Review Source

Response from Get More Reviews

November 20, 2019

Hi Janine, Thank you for the very thoughtful and amazing review. Stay tuned for some new product upgrades and features around the corner that should address some of the feedback you put in the cons. We appreciate your business!

JB

Jessica B.  
Controller  
Retail  
Used the software for: 1-2 years

### "Outstanding site for easy reviews "

April 14, 2023

5.0

We love it. Easy to use and simple for customers to link and review.

Pros

We like the easy to use platform! It keeps track of who has been contacted and you can set time limits to not overlap customers for a certain time, no double asking for reviews! Our customers like the simple access to review us. Most customers need the reminder to rate us so it works well for us. Glad we found this site.

Cons

I with there was a price plan for two locations. We have one company with two locations and the price is very expensive. I feel like there is value in the site so I continue to pay but wish it were less expensive!

Review Source

NE

Natasha E.  
Vice Prededent  
Insurance  
Used the software for: 1-2 years

### "HIGHLY recomend"

May 1, 2023

5.0

excellent

Pros

ease of use for both me AND the reviewer.

Cons

wish more people followed through only 20% actually respond

Reason for choosing GetMoreReviews

yes one other forget the name but you were better price

Review Source

CM

Candy M.  
Vice President  
Construction  
Used the software for: 1-2 years

### "additional feedback"

November 12, 2019

5.0

always positive

Pros

ease to use really like to send request to customer via text

Cons

limited to google, yelp and facebook angies list and bbb would be great not all customers have these social media accounts so we are missing out on reviews

Review Source

Response from Get More Reviews

November 19, 2019

Hello Candy - Thank you for the great review! Also, we are 100% capable of helping you generate Angies List and BBB reviews. If you want these added, simply jump on chat with us, or shoot a note to help@GetMoreReviews.com and we will get that taken care of for you ASAP!

JF

Jean-Sébastien F.  
CEO  
Medical Practice  
Used the software for: 1-2 years

### "Review"

November 19, 2019

4.0

Pros

Easy to use Tracking per email and sms ..

Cons

Not possible to configure an master account that support many Google Business sites (multiple clinics with the same needs in our case)

Review Source

Response from Get More Reviews

November 20, 2019

Thank you for the great review! We're not quite sure what you mean with the "master account" concept, but we may have a solution for you that could work. Do us a favor and jump on chat with this question or shoot us an email to help@GetMoreReviews.com and we'll see if this is something we can accommodate for you!

HS

Heather S.  
Owner  
Leisure, Travel & Tourism  
Used the software for: I used a free trial

### "Easy to use and amazing results!"

November 15, 2019

5.0

It is a wonderful alternative to the $500 per month a lot of the other companies want.

Pros

I like that it is cost-effective and has increased my business substantially. Increasing the number of reviews to my business increases my SEO and allows more for bookings. I have been incredibly happy with this service and would recommend it.

Cons

I wish that I could connect it to all of our booking software like Podium can do. It can be a lot of work to send out all of the emails. Hoping it improves and gets easier.

Alternatives considered

[Podium](https://www.capterra.com/p/164285/Podium/)

Reason for choosing GetMoreReviews

Price

Review Source

Response from Get More Reviews

November 19, 2019

Heather - Thank you so much for the fantastic review! Be on the lookout for some easier ways to automate review requests early in the new year...we're excited about what is around the corner!

JH

Joel H.  
Orthopedic Surgeon  
Mechanical or Industrial Engineering  
Used the software for: 1-2 years

### "Best system I’ve used "

April 28, 2023

5.0

Pros

Simply put, it’s easily modifiable and very easy to use with different electronic medical records. Has been fantastic.

Cons

I have to manually download from my EMR an excel sheet but really that’s not that hard.

Review Source

LS

Lee S.  
President/Dentist  
Hospital & Health Care  
Used the software for: 1-2 years

### "The Program Works Very Well"

November 19, 2019

5.0

Pros

Staff has found this software easy to operate and to encourage others to review our office

Cons

I see no deficiency with the software. I like the results.

Reason for choosing GetMoreReviews

Recommendation from a colleague.

Review Source

Response from Get More Reviews

November 20, 2019

Hi Dr. Lee, We really appreciate your kind and amazing review! You are a shining of example of business that does reputation management the right way. When you combine a great business with a great review strategy you create a system that leads to a shining reputation online and loads of new 5 star reviews! Let us know if you need anything!

JV

Jim V.  
Lawyer  
Law Practice  
Used the software for: 1-2 years

### "The Best "

December 16, 2018

5.0

Start today what was door today get more reviews to help our clients still others about our award-winning customer service. It has dramatically are efficiency and getting clients to tell others about their experience with our Law Firm

Pros

So easy to use. The software make is east to incorporate into your website

Cons

No software is perfect. The generally I don't have any complaints about my experience with get more reviews.

Review Source

MS

Mark S.  
President  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Great System"

November 13, 2019

5.0

GetMoreReviews allows us to get many more great reviews out to the public. We have always had happy customers and now we make it easy for them to leave positive feedback in public forums, which allows a potential customer to to see them, thus increasing our business.

Pros

Easy to use and fully automated follow up

Cons

No dislikes, very happy with the softward

Review Source

Response from Get More Reviews

November 19, 2019

Mark, We appreciate your glowing review! If you ever need anything just let us know!

TR

Thomas R.  
Paralegal/Marketing Director  
Legal Services  
Used the software for: 6-12 months

### "Just what we needed"

May 14, 2019

5.0

Our firm was very concerned about the lack of reviews we had been receiving so we began to look into the various software packages offered by companies. We found Get More Reviews to be very user friendly for our firm and our clients, but also offered the most bang for the buck. Our reviews have improved steadily and we are very pleased with the results Get More Reviews has produced.

Pros

The dashboard is very user friendly. We are able to input our clients e-mail information and the program handles the rest. We also like being able to provide review options, such as Google and BBB, to our clients.

Cons

Honestly, I haven't experienced any difficulties with the software to this point. This program is very easy to use and does it all.

Review Source

DW

Dana W.  
Office Manager  
Construction  
Used the software for: 1-2 years

### "Thumbs up for GetMoreReviews"

November 7, 2019

5.0

GetMoreReviews have increase our reviews we received from customers. It's easy to use and it's nice that all the reporting is in one area.

Pros

This product is easy to use. When we complete a job it allows the customers to go to one place to give us the company a review. Customers love it!

Cons

Sometimes it takes a day or two for the review to post on the "review" section of the dashboard.

Review Source

Response from Get More Reviews

November 20, 2019

Hi Dana, Thank you so much for leaving us this amazing review! We love working with Ram Jack!

CZ

Catrina Z.  
Manager  
Construction  
Used the software for: 6-12 months

### "Great Product; Great Price!"

November 19, 2019

5.0

Pros

The software is easy to use. I can quickly send out a review request to any client of ours in mere seconds and they can easily leave us a review on the site of their preference. It is quick and easy for all involved.j

Cons

I cannot think of any cons at this time. We have had a great response and have increased our reviews since using this software.

Review Source

Response from Get More Reviews

November 20, 2019

Hi Cartrina - We really appreciate your review! We're thrilled that you're getting a great response rate as well. If there is ever anything we can do to help you just jump on chat or shoot us a note to help@GetMoreReviews.com

KC

Kelly C.  
Managing Broker  
Real Estate  
Used the software for: 1-2 years

### "Don't get a lot of Results"

February 19, 2021

4.0

Like having more reviews on google!

Pros

It's easy to input the customers. However, we input 20 and MAYBE get 1 response. I have asked Get More Reviews to audit my account to help improve this but I don't think it's ever been done.

Cons

its a little clunky at time and hard to figure out where to get started. I have heard from customers that the link doesn't work.

Review Source

AH

Angela H.  
Owner  
Apparel & Fashion  
Used the software for: Less than 6 months

### "Mixed"

April 29, 2023

3.0

Pros

Only having to input customer’s information once.

Cons

Customers seem to send messages instead of leaving a review. More have done that than leave reviews.

Reason for choosing GetMoreReviews

Free trial

Review Source

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