--- title: "IT CURVES Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about IT CURVES Software - reviews, pricing plans, popular comparisons to other Service Dispatch products and more." source_url: "https://www.capterra.com/p/168696/Call-Taking-and-Dispatching/" page_type: "product" language: "en" --- # IT CURVES Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) IT CURVES ## What is IT CURVES? Intelligent Travel System takes all forms of ride reservation, including standing and subscription. Campus, employer, retail can offer ridership while having authenticated ride segments data per rider for authenticated billing. The seamless traveler system is not a patchwork of APIs yet a robust integrator of Medicare billing and transit multimodal planning. Microtransit optimization tool for designing the best use of fixed routes. . ETA integ, Emerg evacuation, midblock crossing safety feature ## What is IT CURVES used for? [Transportation Dispatch](https://www.capterra.com/transportation-dispatch-software/)[Transportation Management](https://www.capterra.com/transportation-management-software/)[Service Dispatch](https://www.capterra.com/service-dispatch-software/) Overall rating Based on 28 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price $90 Other, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## IT CURVES alternatives Highest Rated [OptimoRoute](https://www.capterra.com/p/161579/OptimoRoute/) [4.6 (268)](https://www.capterra.com/p/161579/OptimoRoute/reviews/) Starting price $35.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/161579/OptimoRoute/) [4.5 (1,688)](https://www.capterra.com/p/138669/Motive/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.4 (333)](https://www.capterra.com/p/157262/QuickBase/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Samsara](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/) [4.5 (1,033)](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/) ## FAQs about IT CURVES Overview ### Which roles and teams benefit most from IT CURVES? IT CURVES is most used by account supervisors, team leaders, and operations managers who oversee service workflows, team performance, and daily coordination. Executives and business owners use it for operational visibility and decision-making, while support, payroll, quality, training, and transport teams rely on it to manage specialized processes accurately. Answer based on 28 reviews Overview ### What company size and industries is IT CURVES built for? IT CURVES is built for transportation providers, especially midsize businesses at 43% of reviewers and transportation, trucking, and railroad organizations at 68%. It also serves small businesses at 32% and enterprises at 25%, with additional use in outsourcing and travel. A common fit is transportation dispatch. Answer based on 28 reviews Features and Usability ### What are the key features of IT CURVES? IT CURVES offers route management, route optimization, dispatch management, and live driver tracking for transportation operations. It also includes job scheduling, work order management, fleet management, billing and invoicing, CRM, reporting and analytics, and real-time notifications, plus APIs and third-party integrations. Integrations ### Which third-party tools and platforms does IT CURVES integrate with? IT CURVES integrates with 3 third-party platforms: Apple Pay, Google Pay, and Google Maps. These catalog integrations support payments and location features, giving IT CURVES connectivity across common transaction and mapping services. Answer based on 2 reviews Getting Started and Support ### What training and onboarding options does IT CURVES offer? IT CURVES provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided setup, webinars cover scheduled learning sessions, documentation offers written reference material, and videos provide self-paced viewing for feature review. Answer based on 1 reviews Getting Started and Support ### What customer support options does IT CURVES offer? IT CURVES provides Email/Help Desk, FAQ/Forum, Phone Support, 24/7 Live Rep, and Chat. Without reviewer feedback on support experiences, no user sentiment about response times, helpfulness, or common frustrations can be stated. The listed channels outline the available ways users can seek assistance. ## Features AI summary Based on 954 Service Dispatch reviews Capterra data shows that buyers of transportation dispatch software rank the following features as their top priorities: - **Dispatch Management** (**58%** of reviewers rated this feature as critical) - **Delivery Tracking** (**58%**) - **Billing & Invoicing** (**60%**) IT CURVES supports all three of the features reviewers consider most important: **Dispatch Management**, **Delivery Tracking**, and **Billing & Invoicing**. Together, these capabilities help businesses coordinate loads, monitor deliveries in real time, and manage customer billing more efficiently, allowing teams to keep operations organized and payments on track. Dispatch Management 5.0 (9) 11.11% of 9 reviewers that rated this feature as important or highly important Manage sending personnel and resources to a site as needed GPS 4.7 (12) 25.00% of 12 reviewers that rated this feature as important or highly important System to support the positioning, navigation, and timing (PNT) measurements of an object or individual Order Management 5.0 (14) 21.43% of 14 reviewers that rated this feature as important or highly important Manage and track customer orders for goods, investments, or any other purchases Route History 4.9 (13) 23.08% of 13 reviewers that rated this feature as important or highly important Track past routes to better plan and optimize repeat trips Billing & Invoicing 4.9 (12) 25.00% of 12 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Emergency Dispatch 5.0 (12) 33.33% of 12 reviewers that rated this feature as important or highly important Coordinate emergency medical response IT CURVES 83 features ### All Features - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - ADA Compliance: Civil rights law that prohibits discrimination against individuals with disabilities in all areas of public life - Alerts/Escalation: System alerts about the need to escalate an issue or request - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Contract/License Management: Track, store, and access client contracts or licenses - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customer Management: Store and organize information about customers and previous interactions - Customer Mobile App: Platform for customers to directly manage their appointments and profile - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Data Import/Export: Import and export data to and from software applications - Delivery Tracking: Track item deliveries through dispatch notifications, status and location tracking, and ETA updates - Dispatch Management: Manage sending personnel and resources to a site as needed - Document Management: Store, manage, and track all electronic documents in a centralized location - Driver Management: Track all personnel who operate company vehicles - EDI: Transfer of data from one computer system to another - Electronic Payments: Electronically collect payments for goods or services - Electronic Signature: Digitally sign online documents - Emergency Dispatch: Coordinate emergency medical response - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Event Logs: A chronological record of actions or occurrences within a network, software, or process - Fleet Management: Management of commercial motor vehicles for work-related purposes - Fuel Management: Monitor fuel consumption and optimize fuel usage - Geographic Maps: Visualize locations on a map - Geolocation: Determines the location of a device using GPS or an IP address - GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual - Historical Reporting: Information, data and reports that are being tracked over time - Inspection Management: Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards - Inventory Control: Monitor product stock levels - Inventory Management: Track and manage inventory levels to maintain proper supply - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Job Management: Manage and track all job information and associated tasks - Job Tracking: Track and visualize the status of an ongoing job and the time spent on tasks or projects - Live Driver Tracking: Track driver locations on a map in real time - Location Tracking: Identify the physical location of an individual, asset, device, etc. - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Mileage Tracking: Log miles driven for tax deduction or reimbursement purposes - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Mobile App: Access the system via a mobile application - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Order Tracking: Track orders throughout the fulfillment process - Payment Processing: Accept, record, and reconcile financial transactions - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Point of Sale (POS) Integration: Integrates with point of sale (POS) systems - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Updates: Receive system updates as soon as any changes are made - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Route History: Track past routes to better plan and optimize repeat trips - Route Optimization: Finding the most optimal routes for drivers based on various factors and constraints - Routing: Plan daily routes to optimize employee scheduling and provide directions - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Service History: Track work performed and resources used for past customers, sites, or assets - Shipment Tracking: The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery. - Status Tracking: Track the status over time for a request, process, asset, or transaction - Task Scheduling: Track and manage the scheduling of tasks - Technician Management: Oversee technicians and track their assigned work orders - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Ticketing: Customize, sell, and distribute tickets - Transportation Management: Organize and track the physical movement of goods from one location to another - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Vehicle Maintenance: Repair of any type of motor vehicle - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders --- Get Advice We can help you find the software with the features you need. Features 4.9 (28) 4.9 Based on 28 reviews ## Pricing Value for money 5.0 (27) Free Trial Basic $90.00 Other,Per Month Value for money 5.0 (27) 5.0 Based on 27 reviews ## Integrations [ Google Maps](https://www.capterra.com/p/227511/Google-Maps/)[ Google Pay](https://www.capterra.com/p/212826/Google-Pay/)[ Apple Pay](https://www.capterra.com/p/212840/Apple-Pay/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (28) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (28) 5.0 Based on 28 reviews ## User reviews Overall rating 4.9 Based on 28 reviews Filter by rating 5(26) 4(2) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent LR Lenie R. Account Supervisor Transportation/Trucking/Railroad ### "Easy to navigate." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 3, 2022 Exemplary Pros It gives detailed information. We can manually navigate it and very useful. Cons None so far as the tool is reliable enough. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RP Richelle P. Agent Transportation/Trucking/Railroad ### "Excellent system" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 1, 2022 Pros Its a great app. One of the things I like is that it's fully cloud based system. Cons There is none as of this time. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JJ Joel Jude D. Quality Analyst Transportation/Trucking/Railroad ### "Best Transportation Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 1, 2022 The benefits using with IT Curves is very easy and not difficult to understand all the functions of the software. Pros The software is user friendly, very easy to learn and use. Tool navigation is very manageable and also easy to teach to other employees. IT Curves Software is highly recommended for Transportation Dispatch tasks because it less hassle and best tool for working. Cons None. This is one of the best tool or software that I've been using. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. IL Imma L. Transport Vertical Support Outsourcing/Offshoring ### "icl" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 1, 2022 Pros The product is easy to use and easy to learn. Cons There are difficult aspects of the product but easy to learn Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CA Cendy A. Team Leader Outsourcing/Offshoring ### "Great Product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 1, 2022 Overall functionality is great. Like the ease of use with transport dispatching . IT Curves definitely has all that we are looking for. Pros It is user friendly. It runs well and does not have many issues or crashes. Cons None so far. It is very convenient and works efficiently. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RY Ruby Y. Account Supervisor Outsourcing/Offshoring ### "Good Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 1, 2022 Its nice software, waiting for more feature. Pros User Friendly, It can be use by all ages specially for adults. Cons None so far. I do appreciate this survey. Keep it Up! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor April 21, 2022 Hello Ruby, Please share some of the feature you like. CT Charmaine T. Account Supervisor Transportation/Trucking/Railroad ### "Upright awesome" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 1, 2022 Pros It's easy to use and this system is the best a encountered so far. Cons It performs efficiently and I like that, say no more. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. FM Fernan M. Team Leader Outsourcing/Offshoring ### "Fast and Reliable" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 1, 2022 Overall it has a big impact and great help in out organization. Thank you so much! Pros The software itself is very user friendly and reliable. I highly recommend this service Cons There is a little bit of latency but manageable. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RA Rondel A. Account Supervisor Transportation/Trucking/Railroad ### "Incredible" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 1, 2022 Pros It's features are precise and not confusing. Cons It functions well. What more can I say? Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GT Gloria T. Team Leader Transportation/Trucking/Railroad ### "Easy to use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 1, 2022 Pros It's features are great and to my liking. Cons It functions well, my opinion is won't changed any moment. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/168696/Call-Taking-and-Dispatching/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.