# PowerReviews Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about PowerReviews Software - reviews, pricing plans, popular comparisons to other Customer Loyalty products and more. Source: https://www.capterra.com/p/168700/PowerReviews --- # PowerReviews Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) PowerReviews ## What is PowerReviews? Cloud-based suite that enables businesses study consumer behavior via review management, social media analysis, journey mapping, etc. ## What is PowerReviews used for? [Review Management](https://www.capterra.com/review-management-software/)[Customer Loyalty](https://www.capterra.com/customer-loyalty-software/)[Reputation Management](https://www.capterra.com/reputation-management-software/) Top alternative Featured Overall rating Based on 7 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for PowerReviews?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.powerreviews.com&name=PowerReviews) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### PowerReviews 3.4 (7) VS. [4.7 (254)](https://www.capterra.com/p/149054/Brand24/reviews/) Starting Price Contact vendor Starting Price $199 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.7 (7) Ease Of Use 4.7 (202) Value For Money 3.7 (7) Value For Money 4.5 (195) Customer Service 3.9 (7) Customer Service 4.8 (192) ## PowerReviews alternatives Highest Rated [NiceJob](https://www.capterra.com/p/142037/NiceJob/) [4.9 (202)](https://www.capterra.com/p/142037/NiceJob/reviews/) Starting price $75.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/142037/NiceJob/) [XM for Customer Experience](https://www.capterra.com/p/152924/Customer-Frontlines/) [4.6 (255)](https://www.capterra.com/p/152924/Customer-Frontlines/reviews/) Starting price $1500.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/152924/Customer-Frontlines/) [Trustpilot](https://www.capterra.com/p/169618/Trustpilot/) [4.5 (1,203)](https://www.capterra.com/p/169618/Trustpilot/reviews/) Starting price $299.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/169618/Trustpilot/) [Yotpo](https://www.capterra.com/p/144389/Yotpo/) [4.5 (376)](https://www.capterra.com/p/144389/Yotpo/reviews/) Starting price $199.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/144389/Yotpo/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Campaign Management 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Dashboard 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Assembly of graphs and charts for visualizing and tracking statistics/metrics Ratings/Reviews 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Ratings/Reviews Response Management 3.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Planning and managing of resources and procedures to mitigate the impact of events and incidents Review Monitoring 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Automatically monitor and receive alerts for any new online reviews Review Request 3.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Allows businesses to request reviews from their customers PowerReviews 36 features Detailed plan including steps, milestones, assignments, and timeline needed to complete a project, strategy or goal Track and document all activities across devices, networks, and other systems Analyzes the amount of credit that should be assigned to sales and conversion touchpoints. Track and analyse user behavior within a system or network Compare key metrics for the business against prominent players in the industry Track and interpret campaign performance metrics Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Provides a channel for team members to share media files, communicate, and work together Leave comments and notes on documents for others to view Track activity of your competitors Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Record customer information, purchase history, and other notes Tool to send questionnaires to customers to gauge feedback Alter the layout and content of reports Assembly of graphs and charts for visualizing and tracking statistics/metrics Import and export data to and from software applications Tracks metrics that provide insight into how a user interacts with any interface or product Games or game-like elements to track progress and reward accomplishments Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus Identify and track activity, including generated revenue, of prominent social media personalities that have sway over public opinion Identify the source channel that resulted in a new lead in the system Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Database of members to track personal information of individuals and families Collect information from multiple sources Coordinate marketing efforts across channels (email, landing pages, social media, etc.) A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Predict future data based on historical data sets Ratings/Reviews View and track pertinent metrics to find patterns and gain insights from data Planning and managing of resources and procedures to mitigate the impact of events and incidents Automatically monitor and receive alerts for any new online reviews Allows businesses to request reviews from their customers Strategize and implement rewards for returning customers, employees and other members Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral Track activity on sites such as Facebook, Twitter, Instagram, etc. Gauge satisfaction and receive information for improvement and success Get Advice We can help you find the software with the features you need. Features 3.4 (7) 3.4 Based on 7 reviews ## Pricing Value for money 3.7 (7) ### Starting price Contact vendor for pricing Free trial not available Value for money 3.7 (7) 3.7 Based on 7 reviews ## Integrations [ Yotpo](https://www.capterra.com/p/144389/Yotpo/)[ Okendo](https://www.capterra.com/p/176189/Okendo/)[ Shopify Plus](https://www.capterra.com/p/171845/Shopify-Plus/)[ Salesforce Commerce Cloud](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/)[ Sprinklr](https://www.capterra.com/p/131274/Sprinklr-Platform/)[ TrueLoyal](https://www.capterra.com/p/143027/Zinrelo/)[ Monetate](https://www.capterra.com/p/276426/Monetate/)[ Annex Cloud Loyalty Experience Platform](https://www.capterra.com/p/164609/Customer-Loyalty-Cloud/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.9 (7) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.9 (7) 3.9 Based on 7 reviews ## User reviews Overall rating 3.4 Based on 7 reviews Filter by rating 5(1) 4(2) 3(3) 2(1) 1(0) Mentioned topic Sorted by most recent RD Ryan D. Digital Program Manager Apparel & Fashion ### "It works, but is not the best" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 July 21, 2023 It works for how we use it, but feels like features could be improved. Pros Ratings only option has been nice to boost average star rating. Cons Email review request is not editable, and has been difficult to integrate with other platforms. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JW Jason W. Owner Food Production ### "Best business power review software " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 10, 2021 Definitely would recommend businesses use this software especially for small entrepreneurial businesses. Pros What I love most about this software is that it keeps enables your business to study your consumers behavior by way of reviews, mapping and and social media analytics. This software helps my business because it acts as a consumer and market feedback solution for your business. Cons The dashboard is a bit old, other than that I don’t have any problems with this software. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Business Analyst Internet ### "The fastest way to get more user generated content" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 March 24, 2021 Pros With PowerReviews we are getting valuable feedback from our customers, which helps us to grow very quickly. Cons The overall impression is very positive. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. David R. Asesor político ### "i really think this can be improved a lot " 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 June 8, 2018 For now im just evaluating... Pros \- The customer support its amazing the best of this company, excelent staff. - The cost to use its affordable, thats why i give him a try. Cons You need to update the way the product is sold, it has an outdated image of what a content review application implies and even to sell it marketing campaigns are obsolete. Not to mention the way the program works internally, it still has several programming errors. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KW Kasja W. Office Assistant/Dispatcher/Marketer ### "Used PowerReviews as a plugin on Wordpress" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 April 3, 2018 Pros At the time it was easy to use and for the time being a good temporary review plugin for our website Cons When our website updated the plugin for PowerReviews quit working and it was no longer easy to use so we had to move on to a different review plugin. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CD Cristina D. SMRM Supervisor ### "It needs a lot of improvement" 2.0 Overall Rating 2.0 2.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 January 18, 2018 Pros The customer support is excellent, and their staff is generally nice which compensates for the fact that the tool has issues. Cons The old dashboard, especially how the photos were presented is better visually, with the inclusion of the photos. It has glitches, even though the support is amazing, the back and forth with resolving these is time consuming. Some glitches include missing images and product information. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Kelly S. Director Direct Response Marketing Publishing ### "Positive impact on sales" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 6/10 December 21, 2017 Pros Product reviews are a sure way to convert more prospects. In that sense PowerReviews as been instrumental in boosting our online sales. Question & Answer feature is a nice addition to their overall product. Cons Lack of flexibility around product reviews. For example, I wanted to generate a page with all our reviews. Basically an aggregated list of all product reviews in one place. That was virtually impossible without significant development work on PowerReviews's end and additional cost for us. Also, the lack of a tight integration with Google to syndicate the reviews to Google Shopping or Google Trusted Stores is frustrating compared to their competitors. There is no integration with Bing Shopping either, which has prevented us from getting seller ratings in BingAds. We got seller ratings in Google via GTS. The pace of innovation is pretty slow at PowerReviews. They have not brought forth new meaningful tools to the table in years whereas the competition is innovating with better social media integration for example. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Yotpo vs PowerReviews](https://www.capterra.com/compare/144389-168700/Yotpo-vs-PowerReviews) [Bazaarvoice vs PowerReviews](https://www.capterra.com/compare/128657-168700/Bazaarvoice-Connections-vs-PowerReviews)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)