PowerReviews

PowerReviews

3 / 5 4 reviews


Average Ratings

4 Reviews
  • 3 / 5
    Overall
  • 3 / 5
    Ease of Use
  • 3 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Cloud, SaaS, Web

Vendor Details

  • PowerReviews
  • www.powerreviews.com
  • United States

About PowerReviews

Software suite that helps collect, moderate, and display reviews and ratings online. Includes review analytics, and Q&A tools.


PowerReviews Features

  • Campaign Management
  • Dashboard
  • Negative Feedback Management
  • Response Management
  • Review Monitoring
  • Review Notification
  • Review Request
  • Sentiment Analysis
  • Social Sharing

PowerReviews Reviews Recently Reviewed!


Capterra-loader

i really think this can be improved a lot

Jun 08, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Extremely
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Pros: - The customer support its amazing the best of this company, excelent staff.
- The cost to use its affordable, thats why i give him a try.

Cons: You need to update the way the product is sold, it has an outdated image of what a content review application implies and even to sell it marketing campaigns are obsolete. Not to mention the way the program works internally, it still has several programming errors.

Overall: For now im just evaluating...

Used PowerReviews as a plugin on Wordpress

Apr 03, 2018
3/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
1 / 5
Customer Support
3 / 5
Value for Money

Pros: At the time it was easy to use and for the time being a good temporary review plugin for our website

Cons: When our website updated the plugin for PowerReviews quit working and it was no longer easy to use so we had to move on to a different review plugin.

It needs a lot of improvement

Jan 17, 2018
2/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Extremely
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Pros: The customer support is excellent, and their staff is generally nice which compensates for the fact that the tool has issues.

Cons: The old dashboard, especially how the photos were presented is better visually, with the inclusion of the photos. It has glitches, even though the support is amazing, the back and forth with resolving these is time consuming. Some glitches include missing images and product information.

Positive impact on sales

Dec 21, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: Product reviews are a sure way to convert more prospects. In that sense PowerReviews as been instrumental in boosting our online sales. Question & Answer feature is a nice addition to their overall product.

Cons: Lack of flexibility around product reviews. For example, I wanted to generate a page with all our reviews. Basically an aggregated list of all product reviews in one place. That was virtually impossible without significant development work on PowerReviews's end and additional cost for us. Also, the lack of a tight integration with Google to syndicate the reviews to Google Shopping or Google Trusted Stores is frustrating compared to their competitors. There is no integration with Bing Shopping either, which has prevented us from getting seller ratings in BingAds. We got seller ratings in Google via GTS. The pace of innovation is pretty slow at PowerReviews. They have not brought forth new meaningful tools to the table in years whereas the competition is innovating with better social media integration for example.