BackAgent

BackAgent

4.5 / 5 4 reviews

Who Uses This Software?

Our services are adopted by a brokerage, franchisor, or an association and specific features are made available to each associate in a variety of levels.


Average Ratings

4 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $5.00/month/user
  • Pricing Details
    Pricing starts at $5 per agent, minimum $100 per month, discounts available
  • Deployment
    Cloud, SaaS, Web
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • BackAgent
  • www.backagent.com
  • Founded 2007
  • United States

About BackAgent

A collaborative ecosystem that includes an intranet and workflow solution for brokers and agents.


BackAgent Features

  • Calendar Management
  • Client / Property Matching
  • Client Database
  • Commission Management
  • Contact Management
  • Contract Management
  • Email Marketing
  • Flyer / Catalog Printing
  • Lead Management
  • Listing Management
  • Property Database
  • Website Management
  • Accounting
  • Appointment Scheduling
  • Commission Management
  • Contract Management
  • Critical Date Alerts
  • CRM
  • Document Templates
  • Electronic Signature
  • File Sharing
  • Task Management
  • Transaction Review

BackAgent Reviews Recently Reviewed!


The best transaction management software

Oct 25, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use and consumer friendly . As a broker, all paperwork is in one place and approving a CDA and submitting for funding is a breeze. Can track all changes made to a file. Very easily share files.

Cons: Wish they would have a CRM too. Don't really have any cons but would also like to have the ability to digitally sign documents from BackAgent.

Overall: Could access my transaction from any where in the world and review and approve transactions for agents

Capterra-loader

Helped get rid of paper folders

Apr 04, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support

Pros: Document inbox is a great way to collect paperwork

sharing is well thought out

office wide document sharing is great

Cons: mobile app is horrible and has little features

takes a while to get used to the interface

sometimes feels a little messy

Capterra-loader

Great for our office!

Oct 25, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: I love how easy it is to require certain docs, share docs we use a lot, and checklists to keep each transaction moving smoothly.

Cons: Would like to be able to change/customize reports more so I don't have to edit them when they are downloaded. A little more customization with transactions as well, but I expect both of these to be solved when 4.0 is launched.

Back Agent

Aug 24, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
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Pros: It is fairly easy to use. Its very much more artistic compared to other programs which makes it more user friendly.

Cons: There was not anything special that made it stand out for the brokerage to keep using it on a regular basis. Agents would decide to use it individually or not, but as a brokerage it stopped. It needs to offer more that keeps us interested. But overall a good easy program.

Overall: It was very efficient for keeping all the agents info on track with clients