--- title: "Document Locator Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Document Locator the right Document Management solution for you? Explore 42 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/16872/Document-Locator/reviews/" page_type: "reviews" language: "en" publication_date: "2026-11-09" --- Document Locator 4.6 (42) [View alternatives](https://www.capterra.com/p/16872/Document-Locator/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated November 9th, 2026 # Reviews of Document Locator Ease of use 4.4 Customer Service 4.8 ## Pros and Cons in Reviews AW April W AdministrationRetail, 11 - 50 employeesUsed the software for: 6-12 months. “i like being able to control my permissions, and love the search engine also knowing my documents are completely secure gives me peace of mind.“ February 9, 2025 AN Alberto N sales supportFood & Beverages, 11 - 50 employeesUsed the software for: 1-2 years. “Document Locator is a powerful software that requires extensive training, but the inability to link folders can be inconvenient. While telecommuting, it occasionally experiences slowdowns and glitches.“ June 26, 2023 AW April W AdministrationRetail, 11 - 50 employeesUsed the software for: 6-12 months. “clean neat layout, easy to use, warm and welcoming landing page, love the search feature.integration is perfection!“ February 9, 2025 AA Addie A OwnerHospitality, 11 - 50 employeesUsed the software for: 6-12 months. “It was easy to integrate into our regular system, training process was also simple.“ March 16, 2025 AN Alberto N sales supportFood & Beverages, 11 - 50 employeesUsed the software for: 1-2 years. “Document Locator is a versatile and user-friendly application, providing adaptive features for seamless document management.“ June 26, 2023 ## Showing most helpful reviews Showing 1-25 of 42 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use R Reviewer Operations Manager at MCA Track and GoACH Used the software for: Less than 1 year ### "Document Locator" December 9, 2025 4.0 Pros Its version control and audit trail features offer the level of traceability we need in the financial services sector. Collaboration across departments has also become more consistent since everything is accessible and updated in real time. Cons Some of the advanced configuration options require a bit more time to understand, especially when setting up new workflows. Once properly adjusted, however, the system remains stable and efficient. Review Source R Reviewer Student Engineer Used the software for: Less than 1 year ### "Document Locator Review" November 27, 2025 5.0 Pros The search function was easy and simple to use, finding the documents I wanted has never been easier. Cons It's a little expensive, but if you can afford it, it's the best software for managing documents out there. Review Source R Reviewer Processor Used the software for: 1-3 years ### "Find a doc in a pinch" April 10, 2025 5.0 pleasant experience, no drawbacks or malfunctions Pros Easy to find a document with quick ket word searches. Cons sometimes will pop up randomly or inadvertently Review Source R Reviewer CEO Used the software for: Less than 1 year ### "Simple and Straighforward" January 2, 2025 4.0 Simple and straightforward to use saving time in filing and locating information Pros able to upload and file easily. Being able to search and locate easily saves so much time. Cons There wasn't really anything that I disliked about using it Review Source R Reviewer CEO Used the software for: 3-5 years ### "Outlook integration is great for emails" September 1, 2016 3.5 Pros I used document locator with 1 of my previous job and started using it since then for personal use. The best feature we like about Document locator is the email management using my favorite software "outlook". It helps with a number of other features including PDF conversion, Document preview etc. Cons The interface is little bit sloppy and need to be worked upon. Review Source R Reviewer sales support Used the software for: 1-3 years ### "Very easy document manager" June 30, 2023 4.0 Pros Document Locator is a versatile and user-friendly application, providing adaptive features for seamless document management. Its integration with Outlook simplifies email management, while offering convenient functions like PDF conversion and document preview. With a great API and easy administration, users require minimal training. The exceptional support promptly addresses queries, even the simplest ones. This product excels in staying up-to-date and ensures a smooth implementation, backed by fantastic customer and tech support. Cons Document Locator is a powerful software that requires extensive training, but the inability to link folders can be inconvenient. While telecommuting, it occasionally experiences slowdowns and glitches. Limited to Windows, the web version lacks features, eagerly awaiting the next update. Review Source Scott G. Manager IT Used the software for: 3-5 years ### "Best document management out there!" December 6, 2019 5.0 I’ve been administering my company’s Document Locator system for 8+ years. Never have I come up with a problem they couldn’t solve. I had 8 different document management systems in my company, and picked this over all the ones I already owned. Never regretted it even one day. Pros Not only does Document Locator works seamlessly inside windows, it has a great API and is very easy to administer. Users generally don’t require more than about 15 minutes of training. Support always answers questions within an hour or so, and the help cheerfully even with “dumb” questions. Cons Training is only offered a few times a year, and mostly in Oregon, though they will send an instructor onsite if you need. Review Source R Reviewer Lead Purchase / Sales Used the software for: 1-3 years ### "Document Locator offers a self contained convenient and efficient solution which allows our team remote and instant access to company files and data ." December 28, 2018 4.0 Document Locator software works beautifully and seamlessly with Microsoft Office and Browsers while allowing us to configure specific rights per user to the most sensitive company information which often will requires remote access in the field under pressure situations . Pros We found Document Locator or DL as it is otherwise known to be consistently reliable offering the ability to to send links which can be controlled offering specific file access to users. DL additionally offers a nice system to organize files so once connected users can find those intended files. DL's customer service support is first rate offering timely and high quality support. Cons We are extremely pleased with Document locator however there were was an issue that we encountered. The supplied user interface was some what clumsy as key commands were less intuitive to locate and use. This is a common occurrence though with file acquisition programs. Review Source R Reviewer SQL Server DBA Used the software for: 3-5 years ### "Excellent Customer Support" April 26, 2017 5.0 Customer representatives have a great relationship with the Public Service Commission of Wisconsin which makes to the support for this product great. Once again a product is only as good as its support team. Pros A software product is only as good as the support you can get from the product. This last weekend I was upgrading the Document Locator backend database from SQL Server 2014 to SQL Server 2016 SP1. I called Columbiasoft to let them know during the week what I was doing. In return, they emailed me steps to take when migrating to a new SQL Server failover cluster and gave me instructions on what to do if I ran into issues. I did not expect to run into issues but did on Saturday and sent Columbiasoft an email. The turn around to a reply was sooner than I expected. Rep walked me through some standard checks. The main correction we made was changing the DLRepcatalog database owner to cssadmin. The best news is I still left before 1:00 pm on Saturday giving me enough time to buy my 2010 Ford F-150 to start the camping season. Cons This is a hard one in that this product matches our business requirements. That said we use a lot of custom action steps and there are times I wish the documentation on customer action steps would be easier to understand. Review Source R Reviewer Senior Operations Administrator Used the software for: 3-5 years ### "DL Review for RIZZO" April 17, 2024 5.0 Pros I like that you can go back and find older versions of documents. For us that is the most important feature. Cons I dislike how outdated it appears at times. Review Source Eyüp Ö. Industrial Engineer Used the software for: Less than 1 year ### "Document Locator EO" April 21, 2022 4.0 I no longer feel dizzy while doing errands. Because everything is in its place. Simple and useful interface Pros I think they are very successful in workflow management. File sharing is also easy and reliable Cons Accessing the folders in the software can sometimes take time. It takes a lot of experience to gain experience Review Source R Reviewer General Manager Used the software for: 3-5 years ### "I don't waste time looking for documents." November 16, 2022 4.0 Overall I like a product. It keeps documents organized and easy to access. Pros Having all the documents together makes the job very practical. When I need it, I don't think about which document is where, I don't waste time, I like to have all of them at hand. Cons Documents are slow to load, especially if they are large, it takes a lot of time. Review Source R Reviewer Diseño Used the software for: Less than 1 year ### "¿Perdiste la ubicación de un documento? Document Locator puede evitar ello" May 5, 2023 5.0 Puede tener muchos beneficios, como aumentar la eficiencia y ahorrar espacio. Sin embargo, también puede tener algunos inconvenientes, como el costo y la necesidad de capacitación y mantenimiento. Pros Aumenta la eficiencia al ayudar a localizar rápidamente los documentos que necesitan, lo que ahorra tiempo y recursos mejorando la seguridad al permitir el control del acceso a documentos confidenciales o importantes. Cons Para implementarlo se requiere capacitación para aprender a usar el sistema, lo que puede requerir tiempo y recursos adicionales. Review Source Nicole P. Project Coordinator Used the software for: 3-5 years ### "Great reports with Document locator" September 1, 2016 4.0 Pros Easy to use tool with good reporting options. Reports can be filtered to get custom data. It also has the option to see usage metrics. Notifications can be scheduled for missed tasks. It helps users to review the assigned documents. Cons Functionality can be defined specific to the users. If there would be a super admin role which can assign various modules based on user type, it will help to only see required screens. Review Source Austin T. IT Consultant Used the software for: Less than 1 year ### "Mobile access helps managing docs while travelling!" February 28, 2018 4.5 Pros The best feature about Document locator is Drag and Drop from other applications. Drag and Drop makes it really easy for people who want to work quickly. Mobile access helps me managing docs from anywhere even when I am travelling. Good application to help out! Cons I would like the docs to be integrated with third party CRM like Pipedrive. It will help managing all docs from a single locations and I would not need to keep multiple copies. Review Source R Reviewer former Network administrator ### "Most practical, useful, cost effective software I have ever purchased in 16 years as a network admin" May 17, 2017 5.0 As a network adminstrator for a large nonprofit retirement community it was my responsibility to take the business as paperless as possible. Document Locator is by far the best software I have found to do this. It is also the easiest to use and most important to a nonprofit company the most cost effective software I have ever purchased in my career. We use it for document archival, and work flows in Accounting, Marketing, and HR. and eventually every department will be using it. the customer service at Columbiasoft is also the best I have ever come across in my career. Review Source R Reviewer Owner Used the software for: Less than 1 year ### "Loving it so far" March 17, 2025 5.0 Pros It was easy to integrate into our regular system, training process was also simple. Cons Nothing as of yet. Everything seems to flow Review Source R Reviewer Sr. Post Producer Used the software for: Less than 1 year ### "Document Locator - Top Tier Document Management" March 27, 2025 5.0 Document Locator has been an outstanding document management system that has totally simplified how I organize, store, and locate my files! . I've been using the version control and workflow automation features to help streamline collaboration, reducing the risk of lost or outdated files. Pros Document Locator makes it super easy and intuitive to manage documents and offers helpful automating processes! My favorite features are the automated file versioning, and the search function works wonderfully so I can locate pretty much anything with ease! Cons No complaints, Document Locator is fantastic! Review Source April D W. Administration Used the software for: Less than 1 year ### "Peace and Perfection" February 12, 2025 5.0 overall, this software is super easy to use, with self teaching features that get ten stars across the board for me. i like being able to control my permissions, and love the search engine also knowing my documents are completely secure gives me peace of mind. Pros clean neat layout, easy to use, warm and welcoming landing page, love the search feature.integration is perfection! i give a 10/10 Cons no complaints at this time. i absolutely love Document Locator! Review Source R Reviewer Zoning Officer and Code Enforcement Officer Used the software for: Less than 1 year ### "Highly recommend. Great software" April 17, 2024 5.0 Our experience with Document Locator has been great. We have no regrets. The Team at Document Locator was extremely helpful in working with the migration of our data from our previous software vendor. They went over and beyond to make sure we received not only all of our documents, but the meta data that was attached. The Team customized our platform to meet our needs. The Trainers were patient and detail oriented. The software is easy to use, intuitive, and reliable. Document Locator has improved our efficiency in our daily duties. Pros We use Document Locator all day every day. The software is easy to use, intuitive, and reliable. The Team at Document Locator was extremely helpful in working with the migration of our data from our previous software vendor who was not helpful. Each time we have received training, it has been informative, clear, and concise. Folder Structures and Profiles are great tools to allow us to work efficiently with consistency across departments. We have experienced no downtime. Document Locator has improved our efficiency in our daily duties. Cons Emails are automatically named which is great. However, we would love to be able to reorder the auto-naming to be specific to us. We heavily rely on the search feature or breadcrumbs. However, we have to manually navigate to the file to save the document in when "printing to Document Locator". The breadcrumbs or search features are not available in the "print to" function. Review Source R Reviewer Independent contractor Used the software for: Less than 1 year ### "Doc locator makes organizing so much better " April 21, 2025 5.0 Excellent I love this product it's a lot more easier than expected Pros It makes finding and using my documents much easier and organized Cons Nothing not to like makes organizing so much easier Review Source R Reviewer Lead Business Systems Analyst Used the software for: 3-5 years ### "Implemented in Engineering, HR, Finance and IT departments in three companies 2 small, 1 large." April 2, 2018 5.0 Very happy customers. Great pricing. Great support. Integration with forms tool (Perfect Forms). Integration with custom .NET software used to accelerate IT Architecture development. Integration with secure HR systems to manage employee hiring and on-boarding. Ease of use finding Engineering documents. Pros Document uses SQL Server as storage for documents instead of a file-share. This provides the ability to encrypt data while stored and retrieve on the desktop without un-encrypting. Thus making it very easy to use for handling sensitive HR and Finance records. Document Locator includes standard and custom workflows that include forms which are routed for approval in a variety of ways. As an engineering tool, Document Locator make SharePoint look like an old-fashioned file server with its ability to add meta-data to each document. Document Locator has a vibrant web interface but also includes access via the desktop app. Cons Not much. I have done many document management studies and Document Locator exceeds all the others for my list of requirements. Perhaps some of the icons used on the client could be modernized. Review Source Lyllcelsius N. System Administrator Used the software for: 3-5 years ### "Excellent and fabulous" March 29, 2018 5.0 It is cost effective, mobility oriented, and adds to data management Pros The application is user friendly and as well being adaptive to users. It is an application that is handy and challenging to learn as an administrator Cons I have not really find any cons applicable to me as a user and an administrator. Except on the web tools, users that have folder permission on the repository, are not able to see it on the web. Review Source R Reviewer Document Control Used the software for: 1-3 years ### "Over all a good system. Ability to customize is hands down. Support team is EXCELLENT." March 29, 2018 4.0 Having both a flat view with metadata and the actual file in one spot. Pros The webtool is very easy to use, which is the part most of my team uses. I love that I am able to customize the system to my company's needs, there are very few limitations to the customization. I like the ability to get a spreadsheet report out of any folder and it includes the headers. Cons The bulk loading is great for first time in documentation, but if you have updated versions in bulk to existing documents - the bulk load feature is useless. I work in engineering and we typically receive documentation in bulk and several versions over the life of a project. If the bulk load feature would actually version the documents this would be life saving. Review Source R Reviewer Information Systems Used the software for: 3-5 years ### "ColumbiaSoft1" December 6, 2018 4.0 Pros The indexing or searching for files is really nice and fast. Cons Initial setup is a pain when creating workflows or repository setups and security. 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