Who Uses This Software?

Octorate offers an All-in-One solution for accommodation facilities to manage the business of online booking from the positioning of their offers on over 120 international platforms.


Average Ratings

3 Reviews

  • 2.5 / 5
    Overall

  • 2.5 / 5
    Ease of Use

  • 1.5 / 5
    Customer Service

Product Details

  • Starting Price
    $13.00/month
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Octorate
  • www.octorate.com
  • Founded 2013
  • Italy

About Octorate

Octorate was born from the idea of proposing a solution that would bring together the most advanced technologies and offer an alternative to the systems used the big integrated hospitality chains. Channel Manager, Booking Engine, PMS, OctoSite, Rate Intelligence and Payment Manager: an all-in-one solution that aim to make it simple, fast and effective the facility management and to optimize the marketing of any accommodation offer: hotels, b&b, farmhouses, apartments, vacation rental.


Octorate Features

  • Built-in Accounting
  • Catering
  • CRM
  • Employee Management
  • Extended Stay
  • GDS/OTA Integration
  • Loyalty Program
  • Maintenance Management
  • Marketing Automation
  • Multi-Property
  • Online Booking
  • Point of Sale (POS)
  • Single Property
  • Vacation Rental

Octorate Reviews Recently Reviewed!


The best " vale x money" Channel manager

Feb 08, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Vale x money. This Channel manager is actually one of the best "vale x money" software in hotellerie and touristic location. We have been using it for 9 years with success in our hotel. It includes also a simple but useful PMS x small hotels, B&B and apartments. Very easy to use. Supports a lot of OTAs.

Cons: The only weakness of this software, in its previous release, was, sometimes (happened few times in 8 years...) processing overload which caused slowness in updating rates and availability. But recently, with the new release, this problem disappeared.

Overall: We have a very good Experience with Octorate. We are satisfied and we reccomend this software!

Capterra loader

The worst in every way

Nov 09, 2018
2/5
Overall

2 / 5
Ease of Use

1 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money

Pros: Unfortunately two things captivated us, the user iterface seemed the correct one and the price. But when we used it we began to think, ¨we had made a mistake hire Octorate¨, why, it did not have a great development. Your experience is like the programs or user interfaces 1998, very badly designed.

Cons: THE experience with Octorate has not been the best.

1.Our experience with the software to get ideas, booking.com is our best reference, Octorate only handles texts to show users or guests the characteristics of the rooms, it is absurd to create a text platform when time ago it is graphic and icons to make the experience of the host more pleasant.

2. The second is the tools they have to remove or put the photos that describe the room, the manual tells you can do it, the technical support continues telling you the same thing and finally does not work and you lose hours and days of work, worst.

3.Finally, the payment gateway, they tell us that they will end up with a client and will continue with our implementation of payments, lies, delays. They make you waste your time.

Overall: We have been trying to implement Octorate software for 4 months, however when we understood it was not the best decision we made, we no longer have the money back. What disappointment

DEFRAUDENT!

Jan 28, 2019
1/5
Overall

1 / 5
Ease of Use

1 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money

Pros: Nothing to add. Everything was wrong with them

Cons: i've been working with this Channel Manager for four months, during this period problems didn't stop growing!

It is really difficult to contact them by telephon, you can try it for days and days.

They have created so many overbookings from the begining, as they didn't make the connections properly with the main booking platforms. They didn't help me with any of these problems and even more I have lost clients because of the issues.

Also, I have received reservations which they were not even to my apartments! This has caused me an economic loss. And trust me: THEY NEVER TAKE THEIR RESPONSABILITIES!

In several invoices they charged me more than what I should have paid, and they have spent four months to refond it.

In my opinion Octorate is an incomptent company, that does not take care of their clients, and irresponsible, that does not assume their mistakes.