Likelihood to Recommend:Not LikelyExtremely Likely
Pros: There are many items that are very useful with this software. The fact that you can turn the overrides on or off is very helpful. The fact that you can also download the app on your phone is even more helpful.
Cons: Customer service is a little light in knowledge; however, they do get you to the right person.
A much easier was to manage telephone systems.
Apr 23, 2018
Director of Information Systems
Used the software for: 2+ years
Ease of Use
Features & Functionality
Value for Money
Pros: OfficeSuite is easy to use. The interface is simple and provides a lot of functionality. I can manage our entire phone system from anywhere.
Cons: To accomplish some goals, you have to make changes on several screen. For example to program a phone key to monitor a line status, you have to add it to a call group before you can program the key.