# OfficeSuite UC Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about OfficeSuite UC Software - reviews, pricing plans, popular comparisons to other Unified Communications products and more. Source: https://www.capterra.com/p/168723/Windstream-OfficeSuite --- # OfficeSuite UC Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) OfficeSuite UC ## What is OfficeSuite UC? Cloud-based Unified Communications solution that helps businesses streamline all productivity, collaboration & integration related processes. ## What is OfficeSuite UC used for? [Unified Communications](https://www.capterra.com/unified-communications-software/) Top alternative Featured Overall rating Based on 5 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $19.95 Flat Rate, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for OfficeSuite UC?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.windstreamenterprise.com/&name=OfficeSuite UC) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### OfficeSuite UC 4.0 (5) VS. [4.4 (502)](https://www.capterra.com/p/180158/Twilio-Communications-Platform/reviews/) Starting Price $19.95 Flat Rate, Per Month Starting Price $0.0079 Usage Based Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.6 (5) Ease Of Use 4.1 (195) Value For Money 4.0 (4) Value For Money 4.2 (190) Customer Service 3.5 (4) Customer Service 4.0 (192) ## OfficeSuite UC alternatives [4.2 (562)](https://www.capterra.com/p/190976/Dialpad-Sell/reviews/) Starting price $27.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [4.4 (132)](https://www.capterra.com/p/161865/Intulse/reviews/) Starting price $42.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.4 (465)](https://www.capterra.com/p/158704/3CX/reviews/) Starting price $350.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars Highest Rated [Telnyx Suite](https://www.capterra.com/p/173804/Telnyx/) [4.8 (195)](https://www.capterra.com/p/173804/Telnyx/reviews/) Starting price $1.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/173804/Telnyx/) [View all alternatives](https://www.capterra.com/p/168723/Windstream-OfficeSuite/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Call Recording Record the audio of phone conversations for quality assurance purposes Call Routing Sends voice calls to a specific queue based on predetermined criteria Chat/Messaging Communicate using direct chat or messages within the system Video Conferencing Connect with meeting participants remotely over video Voice Mail Computer-based system that allows users to send and receive voice messages OfficeSuite UC 5 features Record the audio of phone conversations for quality assurance purposes Sends voice calls to a specific queue based on predetermined criteria Communicate using direct chat or messages within the system Connect with meeting participants remotely over video Computer-based system that allows users to send and receive voice messages Get Advice We can help you find the software with the features you need. Features 4.4 (5) 4.4 Based on 5 reviews ## Pricing Value for money 4.0 (4) Basic $19.95 Flat Rate,Per Month Value for money 4.0 (4) 4.0 Based on 4 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.5 (4) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.5 (4) 3.5 Based on 4 reviews ## User reviews Overall rating 4.0 Based on 5 reviews Filter by rating 5(1) 4(3) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent RC Russell C. IT Associate Non-Profit Organization Management ### "VOIP phone systems that work well, have good quality, and are priced well." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 November 8, 2023 Pros The product works well, is customizable, and is priced incredibly competitively. Cons Support has been a frustrating concern. During configuration and installation I had to educate the installers as to what a subnet is and how to configure it on the phones they sold me. Some open support tickets have never been resolved. Alternatives considered [8x8 Work](https://www.capterra.com/p/187525/Virtual-Office/) [RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/) [Zoom Phone](https://www.capterra.com/p/208535/Zoom-Phone/) Reasons for choosing OfficeSuite UC An incredibly competitive cost, local support, and features. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PP Paul P. Manager Health, Wellness and Fitness ### "Good sound quality" 3.0 Overall Rating 3.0 3.0 Ease of Use 1.0 1.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 1/10 January 26, 2022 Pros Sound quality of the phone calls were very good. Cons Set up of the system was extremely complex and time consuming. After set-up getting administrative changes done required support tickets and too many phone calls. Up time was not as good as other services we used. Switched from [MiVoice Business Solution](https://www.capterra.com/p/140996/MiVoice-Business-Solution/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CH Cheryl H. Front Desk Hospitality ### "Never have I seen a more advanced phone system with so many options!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 26, 2019 We are able to take more calls, increases productivity and also allows you to manage guest results simultaneously with it's many features. Pros This is a phone system used in offices. It has an app that allows you to take calls from home via the app if the need arises. The many options this system has is surreal! Currently we have 6 lines, ability to park and retrieve calls, page overhead, and so much more. The app not only allows you to take calls from home, you can also monitor usage at the office from home, listen to recorded calls, alter voicemail and extension settings and so much more. I truly cannot speak highly enough about the ease of use for this system and the software! Cons Be sure you have excellent accessibility and are not in a rural area. This relies upon good, solid internet to function properly. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LC Lori C. Vice President of Operations Machinery ### "Good" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 October 3, 2018 Pros There are many items that are very useful with this software. The fact that you can turn the overrides on or off is very helpful. The fact that you can also download the app on your phone is even more helpful. Cons Customer service is a little light in knowledge; however, they do get you to the right person. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RH Randy H. Director of Information Systems ### "A much easier was to manage telephone systems." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 0/10 April 23, 2018 Pros OfficeSuite is easy to use. The interface is simple and provides a lot of functionality. I can manage our entire phone system from anywhere. Cons To accomplish some goals, you have to make changes on several screen. For example to program a phone key to monitor a line status, you have to add it to a call group before you can program the key. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)