# Accession Communicator Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Accession Communicator Software - reviews, pricing plans, popular comparisons to other Unified Communications products and more. Source: https://www.capterra.com/p/168724/Accession-Communicator --- # Accession Communicator Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Accession Communicator ## What is Accession Communicator? Cross-platform UC client for desktop and mobile that enables service delivery over broadband fixed-line and wireless networks. ## What is Accession Communicator used for? [Unified Communications](https://www.capterra.com/unified-communications-software/) Overall rating Based on 5 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Accession Communicator?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.metaswitch.com&name=Accession Communicator) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Accession Communicator 3.8 (5) VS. [### VoIP Business Digital Voice](https://www.capterra.com/p/274855/Business-Digital-Voice/) [4.5 (2)](https://www.capterra.com/p/274855/Business-Digital-Voice/#reviews) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (5) Ease Of Use 5.0 (2) Value For Money 3.7 (3) Value For Money 5.0 (2) Customer Service 4.0 (4) Customer Service 5.0 (2) ## Accession Communicator alternatives [XM Connect](https://www.capterra.com/p/197041/XM-Connect/) [4.8 (10)](https://www.capterra.com/p/197041/XM-Connect/#reviews) Starting price $6000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars Highest Rated [Star2Star](https://www.capterra.com/p/234427/Star2Star/) [5.0 (1)](https://www.capterra.com/p/234427/Star2Star/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars ## Pricing Value for money 3.7 (3) ### Starting price Free trial not available Value for money 3.7 (3) 3.7 Based on 3 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.0 (4) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (4) 4.0 Based on 4 reviews ## User reviews Overall rating 3.8 Based on 5 reviews Filter by rating 5(1) 4(2) 3(2) 2(0) 1(0) Mentioned topic Sorted by most recent RH Rebecca H. OSS Food & Beverages ### "Ease of Web based phone" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 January 15, 2020 Pros Pros: web based phone that allows calling from computer easy to send messages to co-workers even while they are on a call Cons Cons: seems to have some connectivity issues at times Switched from [Bria](https://www.capterra.com/p/158718/Bria/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AG Amanda G. Order Support Specialist Restaurants ### "Works great" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 7, 2020 Pros I love how easy this software is to use. It is very straight forward and easy to use. It alerts you when there are updates needed and it works great. It also has a messenger option so you can easily reach out to other employees. Cons Nothing really. It does not have any auto answer function which would be nice. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AW Allison W. Office Manager Education Management ### "Accession makes you accessible!" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 25, 2019 It allows for us to be mobile and work remotely if needed. Our company goal is to provide service as quickly and efficiently as possible so we are able to do that with this application. Pros This application is easy to set up and use right away. I received great support from our tech when calling and was using it right away. I like how seamless the setup was and how easy it is to switch calls to go to your mobile device. Cons Our account was missing a feature originally, so when I set this up the calls wouldn't ring through properly. It was a short quick fix on the support end of things and then we were up and running full speed. Reasons for choosing Accession Communicator It is the application that our in office phone system is set up to utilize. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CA Carl A. IT Manager Warehousing ### "Basic Communicator" 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 June 26, 2019 This does the job for our company because it is included with our phone plans. Not a product I would recommend purchasing as a separate piece Pros It gives way for my company to chat internally without the use of a public messaging program Comes along with phone plan so there are no additional charges for use. Cons Emoji content is lacking in variety and artistry. They seem like an afterthought Notification only lights up and doesn't pop up in a noticeable manner Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Grant B. Owner Marketing and Advertising ### "Plagued With Issues" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 May 4, 2019 It has not been great, I have fantastic internet speeds and I constantly have quality issues. Not the greatest. Pros I like how easy the app is to use across multiple devices. Cons Continually not giving me push notifications, call quality issues. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.