20-20 Technologies

2020 Cap


4 / 5
5 reviews


Average Ratings

5 Reviews

  • 4 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Installed - Windows

Vendor Details

  • 20-20 Technologies
  • www.2020spaces.com
  • Canada

About 2020 Cap

AutoCAD-based space planning solution that helps create accurate furniture layouts and office space plans.


2020 Cap Features

  • Change Management
  • Design Management
  • Floor Plans & Maps
  • For Offices
  • For Retail
  • Occupancy Management
  • Planogramming
  • Shelf Planning
  • Space Reservation
  • Usage Tracking / Analytics

2020 Cap Reviews Recently Reviewed!


2020 is simple and super helpful for design

May 07, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I love how simplified the software is. Makes it easy to use and figure out solutions by yourself without always needing to watch a tutorial or calling customer service. When you do need to call customer service everyone is always super helpful and friendly. Another great thing about 2020 is they do Webinars on different aspects of design (lighting, rendering, etc.) I try to be apart of as many of them as I can. Even though I know most of what they are talking about I always find one to two new ways to enhance by designs that I didn't know about before.

Cons: My least favorite thing about 2020 is when it gets too 'loaded down" with changes to textures and adding in pieces from the cloud to finish the design. It's like it can't handle the memory aspect of the changes and sometimes the system will crash.

Overall: 2020 is so helpful with clients, showing them designs and being able to take them into the space and really visualize what their room(s) will look like in the end. I love seeing the wow look on their face when I present my designs to them.

We have been CAP users for over 20 years.

Jun 26, 2018
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Very easy to use. Training does not take long for a new hire. Designers seem to catch on pretty fast as well.

Cons: The monthly updates are difficult on our network with various locations. It's expensive to purchase additional media to send to the other offices.

Capterra loader

this software is temperamental

Apr 04, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: The customer service is always willing to help and even attempt to explain how & why this software works the way it does.

Cons: The inability to know when it will function in the same manner it did the last time I used it. For some reasons dates don't always carry over. Or my templates will have to be reinstalled just so I can access them even though nothing with them has changed.

Overall: a job. And if you can get through excel then you learn quickly it has a lot of the same qualities

Great program to use for putting designs together for clients

Apr 08, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The ability to create designs with dimensions and show clients what they can expect after their job is done. The catalogs are helpful to see and change designs to desired look. The instructional videos are helpful when needing to figure our how to use all the features.

Cons: It would be helpful if the program would have store catalogs, such as Lowe's or Home Depot. A lot of my clients "window shop" there and give samples from there.

Overall: My customers really like the way this program gives them the ability to see a projection of their kitchen, bath or other renovation project.

newest version

Jan 22, 2019
3/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

2 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: the newest version has a lot more options than in the past.

Cons: the could doesn't have all of the accessory options that the program had before, and if too many screens are open the program crashes.

Overall: customer service calls have a long wait. they are very friendly but it can take 25-30 minutes before you can speak with a representative.