Comtrex Systems

Comtrex Enterprise Solution

1 / 5 1 review


Average Ratings

1 Review
  • 1 / 5
    Overall
  • 1 / 5
    Ease of Use
  • 1 / 5
    Customer Service

Product Details

  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    No
  • Support
    Online

Vendor Details

  • Comtrex Systems
  • www.comtrex.co.uk/

About Comtrex Enterprise Solution

Full back office reporting and front end point of sale for the hospitality industry.


Comtrex Enterprise Solution Features

  • Barcode Scanning
  • Commission Management
  • Customer Account Profiles
  • Discount Management
  • eCommerce
  • Gift Card Management
  • Inventory Management
  • Layaway Management
  • Loyalty Program Support
  • Ordering Automation
  • Pricing Management
  • Restaurant POS
  • Retail Management
  • Returns Tracking
  • Sales Tracking
  • Touch Screen
  • Food Costing
  • Inventory Management
  • Kitchen Management
  • Menu Management
  • Payroll Management
  • Point of Sale (POS)
  • Reservations Management
  • Sales Tracking
  • Table Management
  • Wait List Management
  • Waitstaff Management

Comtrex Enterprise Solution Reviews

absolutely terrible option

Nov 03, 2016
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Pros: unfortunately not much.

Cons: The company has unchangeable default settings that make you think that a 2 year old is running the company. If you have perfect employees this may not be an issue, but if you're like me and have employees who make mistakes from time to time, it's an absolute nightmare. Company will not even entertain the option of making changes that anyone with any common sense would do automatically.

Overall: May be fine for a very small/ slow paced restaurant, but a terrible option for any decent sized operation. Its quite apparent that no one involved with this company has ever actually worked in the field. There philosophies are ones that may work in a theory based in a perfect world, but not at all in real life operations.Customer service is also terrible, and if you're fortunate enough to get a hold of someone who could help, it doesn't matter, because they really don't care about what the customer wants and flat out refuse to customize any settings. WAY better and less stressful options out there!!

Recommendations to other buyers: Do yourself a favor and look at ALL other options before settling for this.