Sage UK

Sage Business Cloud Accounting


4 / 5
117 reviews

Who Uses This Software?

Well-suited for entrepreneurs, small business owners and sole traders.


Average Ratings

117 Reviews

  • 4 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $9.19/month/user
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Sage UK
  • uk.sageone.com/accounts
  • United States

About Sage Business Cloud Accounting

Sage Business Cloud Accounting (formerly Sage One) is the UK's premier small business accounting software, used and trusted by over 200,000 businesses just like yours. Sage makes simple work of your accounting and invoicing. It allows you to take care of your accounting from anywhere, anytime. Sage was recently awarded Bookkeeping software of the year 2017 by Institute of Certified Bookkeepers and continues to be the go-to accounting product for entrepreneurs and small business owners.


Sage Business Cloud Accounting Features

  • Accounts Payable
  • Accounts Receivable
  • Bank Reconciliation
  • Billing & Invoicing
  • CPA Firms
  • Expense Tracking
  • Fixed Asset Management
  • Fund Accounting
  • Government
  • Nonprofits
  • Payroll Management
  • Project Accounting
  • Purchase Orders
  • Tax Management
  • Approval Process Control
  • Bank Reconciliation
  • Cash Management
  • Check Printing
  • Duplicate Payment Alert
  • Fraud Detection
  • General Ledger Entry
  • Vendor Management
  • ACH Payment Processing
  • Check Processing
  • Collections Management
  • Invoice Processing
  • Online Payment Processing
  • Overpayment Processing
  • Partial Payments
  • Receipt Management
  • Recurring Billing
  • Billing Portal
  • Contact Database
  • Contingency Billing
  • Customizable Invoices
  • Dunning Management
  • Hourly Billing
  • Mobile Payments
  • Multi-Currency
  • Online Invoicing
  • Online Payments
  • Payment Processing
  • Project Billing
  • Recurring/Subscription Billing
  • Tax Calculator
  • 401(k) Tracking
  • Benefits Management
  • Check Printing
  • Direct Deposit
  • Multi-Country
  • Multi-State
  • Reporting/Analytics
  • Self Service Portal
  • Tax Management
  • Vacation/Leave Tracking
  • W-2/1099 Preparation
  • Wage Garnishment

Sage Business Cloud Accounting Reviews Recently Reviewed!


A solid accounts package. Many useful features allowing simple accounting for small businesses.

Jan 30, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money

Pros: It is relatively intuitive for people with only a basic knowledge of business accounting. It allows easy manipulation of accounting data and you are able to provide periodical reports which means you always know the state of your companies finances. It can be accessed from anywhere and at any time and allows you to restrict certain users to particular areas. You are able to give your accountant a direct log in to your accounts which makes annual tax accounting very quick and simple.

Sage One can be tied to your bank accounts so that all items that pass through your accounts can be automatically uploaded into sage saving lots of time on entering data.

VAT filing and reports can be done instantly and sent directly to HMRC.

Can also be used directly with Sage Payroll meaning all information from payroll is automatically added to Sage One accounts.

Cons: If you're internet connection is weak this can slow things down a bit though on the whole it is a very stable and trustworthy platform.

The only thing I find a little bit weak is the inability to create direct backups of your accounts either your computer desktop or external drives. The only method of backing up the information is to print reports of all ledgers, invoices, receipts and audit trail. This means you will always have the information but in the event of a catastrophic failure it would be highly time consuming to re-input all the details. There would be no obvious method of doing this.

Possibly the best accounting software we've ever used

Nov 09, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: The fact that Sage One is cloud based, is probably the best feature. No more endless backups and annoying updates to perform. Everything is taken care of and the support team are amazing. It's also simple to grant access to your Accountant, who can then do whatever that need to when it's your year end etc.

A very clear interface provides an overview of your current situation and makes it easy for you to do your everyday tasks like entering and raising invoices, or checking who owes you money. You can easily produces account statements and everything can be emailed straight to your customers, so far less physical paperwork.

Cons: The Invoicing template choices are limited, but with a bit of creativity, you can definitely make something you can work with. The thing that needs the most attention is the method by which invoices and statements are emailed out. they appear to be from the email address you give the system, but are sent by Sage. Consequently, some clients weren't receiving their emails. We just turn any invoices into PDF's and email them ourselves. No big deal as we are still paperless, but it would be nice if we didn't have to. hopefully something that will be addressed on a future update.

Overall: Using Sage One allowed us to combine our Accounts and Payroll systems into one. It makes it easy to manage our accounts from any location and on any device. It also removed the worry of backing up and securing our accounts records.

Capterra loader

A very simple online accounting system

Nov 06, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The fact that this is online and can be accessed from any device is a real pleasure. It means as a sole trader that I can enter receipts while I'm on the go or at home when I have a spare few minutes. I know sage was late to the party for online accounting systems but they have managed to make a simple system and one that starts cheaper than the competitors.

The second main feature for me was the ability to automatically connect to my bank accounts and match my transactions as this saves no end of time and is all included in the monthly price.

They also have a feature which allows you download your transaction in a CSV file as well, if you wanted to move them to another system.

Cons: It's not as customisable as the desktop version was but once you get over that hurdle and change your way of thinking and acting then you realise they had a reason for making it so simple.

Overall: The ability to connect my bank accounts is great and a real time saver.

Almost has 100% of what we need as a growing business

Jan 30, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: User-friendly interface. Good dashboard view.

Collaboration with external agencies - HMRC, our accountant & book-keeper.

Functionality has increased alongside our needs as a growing business.

Cost-effective

Excellent customer support

Cons: No trace-ability of emails sent - only a Yes or No view of whether emails (invoices) have been sent.

Cannot export XL data to our Pension portal (Big booooo for the Sageone!)

No auto-generation of a reference number for purchases like there is sales?! This causes us issues!!

Only 1 user allowed to access Payroll platform for our subscription

Overall: Compliance, ability to integrate different aspects of financial company data.

I have been using Peachtree Complete Accounting for over 16 years.

Jul 05, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

1 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I have been using Peachtree Complete Accounting for over 16 years. It has taken many years to learn because I was never trained on the software.

Cons: My only issue with Peachtree Complete Accounting with Sage is the customer support. You have to wait hours to speak with someone if there is an issue especially if you call you have to just leave your name and number. During tax season it is impossible to reach someone. I once waited over 4-6 hours to get a response.

Overall: Easy now to manipulate. I only wish I could input my bank information into Peachtree but it will not except it.

Capterra loader

Sage One has become am essential part of my business and I would recommend it to anyone

Jan 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Ease of use. I have basic accounting training but, by using the help pages, I have managed to run my business without the expense of accountants. VAT returns are just a press of a button and all information is easily found if needed. The package has grown ( at no extra cost) and the stock control and invoicing side has much improved.

Cons: Sage support is very good if you have to telephone them - HOWEVER it is expensive! Very occasionally the system has crashed (not often) and it can cost you money to find out that it is their error not yours...

On the Wright path

Aug 01, 2018
5/5
Overall

2 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: I first had this software when it was peach tree. It has a ton of features more then you will ever need with the ability to back everything up.

Cons: It takes time to learn there is so much. I would start using this software has soon had you can. I started using it in the middle of my second year of business back in 2014 and it time some time inputting data but once it's there this software made my life a breeze but you will need to take time to set it up

Overall: Well if you have clients like I do it will make your life easier and more organized

We've used SageOne Accounting (and it's predecessor) for many years - love it!

Feb 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: We find it does what it says it does. It's very flexible, not only because of Cloud access, but in terms of products, sales invoicing and reporting. The addition of integration of PayRoll has saved us both time and money.

Cons: To be honest, Iuse it without fuss. I'd prefer the Other Payments option to be in the 'Purchasing' section rather than the 'Banking' section and maybe a 'custom' layout option for Invoices - not fields, but presentation. That's all.

Sage has made a big improvement on managing our accounts

Feb 05, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
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Pros: As a small business this has helped us to manage our both payroll and accounts. The initial motivator to look at online packages was for auto-enrolment. Having used the accounting package as well it's helped us to organise our accounts better and it is a lot easier to get information and reports from it.

The technical support either via self help, web chat and telephone is excellent. I've made a few mistakes initially and these were easily resolved with support line help.

Cons: This will be common to all packages. I now feel that using this software is making us do some tasks that our accountant used to do. Unfortunately I feel that some of this relies on a bit of an understanding of accountancy principles that I didn't have. I needed the support to help explain this and how to find some options. Once done though it's easy to find again.

Overall: Improved recording of accounts and better organisation of data.

Ability to generate reports and forecasts.

The Best Accounting Software For Non-Accountants

Feb 23, 2017
4/5
Overall

4 / 5
Ease of Use

1 / 5
Features & Functionality

2 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Easy to use. Irish VAT returns. Missing features are mostly filled with third party integrations.

Cons: No mobile app. Super annoying when trying to get info or input anything on the go.

Overall: As someone who is more interested in running my business than getting kinky with red tape, Sage one was the best of all the accounting packages for me. Automated VAT returns as well as bank feeds were my two big requirements and Sage One fulfilled this perfectly.

That it doesn't have a mobile app is an absolute travesty but that none of it's competitors with the same feature set do either means I'm sticking with it for now. As soon as another accounting software company comes along with Bank Feeds, Automated VAT returns (for Ireland without a hack) and a mobile app for receipts (currently, I use receipt bank with Sage), then I'll switch.

Recommendations to other buyers: Look at Xero. We'd be using Xero if it would just support Ireland.

Straightforward and easy to use, for someone who has no business accounting knowledge.

Jan 30, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to use and understandable. Produces reports that allow you to quickly see the information you need. Easy and quick to create and send invoices out. Like the fact I can access it from anywhere and on any device.

Cons: Frustrating when the server is overloaded or experiencing high-demand and then unable to access Sage One.

Overall: Straightforward and easy to use. Was very quick and easy to set-up, get customers on and get invoices sent out.

Best cloud based accounting software

Nov 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: That you can have full access to all financial

detail of your business wherever you are

Cons: Maybe allow a link through for document storage to keep down the user space needed.

For instance if I upload my slips and document to Sage I'd quickly use up my allocated space, if it could link through to my dropbox where I get far more space

Overall: Easy platform for non book keepers to keep a finger on the pulse of their financials

Capterra loader

It's simply among the best accounting management software I've ever used.

Apr 25, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money

Pros: Its ability to send real time accounting documents through its automated processes saves the company or organisation a lot of time.

Its add on modules give users a robust diversity to customize the system to best fit the organisations needs.

Automation of invoice generation, Local Purchase orders, credit notes, petty cash just to mention a few to communicate with bank accounts, make transactions and additionally update the records is actually very impressive.

Great support with free training.

Cons: They charge the most essential aspect of it which is the ability to use multi-currency. You would expect this to be free upon purchase of the system as after all it is an accounting system

Capterra loader

Overall effective tool for my book keeping

Mar 07, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Fairly simple to use . Once I learned how to use it, I was able to use it every day and make it part of my daily routine, to stay on top of my book keeping.

Cons: Longer adaptation phase than I thought. It took me a while to learn how to use Sage and all its features effectively.

Overall: I was able to have all my book-keeping done in a central location, with the ability to pull reports quickly, when needed.

Definitely useful for self-employed professionals, but there are more attractive options for the pri

Mar 12, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

2 / 5
Value for Money

Pros: I used to use Sage One because it offers all the functions I need as a self-employed professional, but the price kept creeping up (it's between 14 and 54 euros a month where I'm from), so I decided to switch to QuickBooks.

It includes plenty of useful features, such as Billing & Invoicing, Bank Reconciliation and Expense Tracking, but QuickBooks offers pretty much the same with a more attractive UI and at a better price point.

Cons: I really dislike how Sage One would prompt me to subscribe to a new, more expensive plan without ever showing the price. I felt that if I ever clicked by mistake they'd start invoicing me right away, since they already had my account number.

As with any accounting software, there is a certain learning curve with Sage Accounting.

Even though it does simplify bookkeeping, you still need to input all your clients information by hand and create your invoices yourself.

Overall: Plenty of useful features for a self-employed professional, such as Billing & Invoicing, Bank Reconciliation and Expense Tracking.

Reliable software

Feb 02, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: Well-known and respected company. VAT Return module is easy to use and works well. Inclusive updates are much better than old year end routines.

Cons: inability for imported payments and invoices to be matched up automatically,even when they share a reference number. Having to manually allocate every single payment is time consuming and frustrating.

Shocking support and behaviour from their new online shop division

Sep 18, 2018
1/5
Overall

2 / 5
Ease of Use

2 / 5
Features & Functionality

1 / 5
Customer Support

2 / 5
Value for Money

Comments: We had been one of their first online store users when SAGE started with their online store offer. Then the support and customer service was outstanding. Sadly they outsourced their online shop to another company and we needed to move our existing online shop to a new platform. One would think that "SAGE" would facilitate this move for free, as the old platform was discontinued. Well that was not so, we ended up paying a large sum of money for the move. The service level of the new "SAGE" company was horrific, the treatment we received was shocking, everything took weeks and months to finalise. We ended up doing most of the work ourselves and then received a bill for their general set up package and for re-directing the pages to the new site. Unbelievable and shocking! We are also using their accounting software that we like, if we find another way of integrating the accounting part easily with another online shop provider, we will move. They do not deserve our business as they clearly don't appreciate loyal and long standing customers.

Pros: The online store platform integrates easily with sage cloud accounting. Nevertheless, the customer service is shocking, shocking, shocking!

Cons: the online store provider have no regard for longstanding and loyal customer - shocking and horrific customer service!

Fantastic

Feb 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Easy to use, available 24 hour a day, makes difficult tasks easy.

When i took over the payroll, I was amazed how easy it was using Sage. It has saved me a lot of time and money and made me more confident.

Cons: Help line can be busy during the day, so I tend to always telephone in an evening. Get through in an evening no problem at all.

Has given me more time to run my Business.

Jan 30, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Love how the invoicing facility makes my business even more professional. Like the way my accountant can just log on whenever they need to, without having to provide them with lots of books and paperwork.

Cons: Would like to be able to edit/Personalise/tailor the invoices to fully meet my business needs. This however is a small thing.

The only one we've been using for years!

Aug 08, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It is very easy to use. Most modules are linked to be able to see things in a real time view. Best of all, it links with TimberScan.

Cons: Sometimes, the reports are a little discouraging to use. They don't always come up with the information that you want.

Overall: All of the modules are connected.

Good for Money

Jan 30, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: It's simple and easy to use. Maintenance is always pre-warned and is usually done when the system won't be used (midnight).

Cons: It can't cope with a lot of heavy traffic. There are times where I cant log in because 'there are too many users accessing the software'.

Easy-To-Use Accounting Program

Dec 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Easy-to-use, mobile device friendly, set was easy, cost effective

Cons: There is no option for multiple currency.

Overall: Generally speaking I find this program easy-to-use and a cost effective way for small businesses to do their accounting online or on the road.

Easy to use for basic accounting

Apr 23, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money

Pros: Easy to add people and find their accounts, keeps records of late payers, & reminds you to update daily.

Cons: I don't like The date always has to be manually updated everyday. Can't recieve old detailed invoices easily.

I find it very easy to use and navigate through the menus

Sep 20, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: - Ease of use

- Little or no accounting knowledge required to use Sage

- Very friendly GUI

- Availability of Mobile App ensures I can use it on the go very efficiently

Cons: - In the absence of an internet connection you are stuck

Overall: Ability to respond quicker to client and supplier needs through easy way of turning one document in to the next process e.g. Quotation to Invoice to a customer etc.

SAGE ONE EASY TO USE AND MANAGE

Jan 30, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: EASY TO USE, YOU DONT HAVE TO BE AN ACCOUNTS WIZ TO USE IT, IF YOU MAKE A MISTAKE CAN BE EASIELY FIXED. YOU BECOME FAMILIAR WITH THE SET UP QUITE QUICKLY. IF YOUR NOT SURE THERE IS ALWAYS HELP AVAILABLE

Cons: SOMETIMES CAN BE SLOW USING ONLINE IF LOTS OF PEOPLE ARE USING IT. THE OTHER DAY IT WOULDNT LET ME ON FOR OVER HALF AN HOUR

Overall: MAKES MY LIFE EASIER

Overall easy software to use

Jan 16, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It's easy to use. Even for beginners. I have used it for several modules and when training It was easy to understand

Cons: If you lose internet connection, you lose access. Sometimes looking at the reports is a little confusing and when searching for the report your wanting can be difficult. Customer Suppor -

Only good for bigger companies.

Very slow system when items is above a 1000. We are on 100meg lines and Sage Accounting is terrible.

Jun 25, 2018
1/5
Overall

4 / 5
Ease of Use

1 / 5
Features & Functionality

2 / 5
Customer Support

1 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
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Pros: The software is easy to use. But it it can be 10 times better if the right coders and designers is employed. Price, it is not the cheapest in the market but again African companies like their money and labour is expensive in South Africa. The system is slow as said when when you have more than a 1000 entries or stock items. Export function lacks functionality as only basic stuff can be exported. Compared to other software in the world....There is much better software in the market!

Cons: Speed, the software is very slow for an online system. It lacks functionality. The price per user is expensive. The software also doesn't have a lot of 3rd party integrations. When it comes to e-commerce it integrates with a few shopping carts but the integration is very basic.

Overall: It's just a basic accounting software.

Appalling Customer Service

May 29, 2018
2/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

1 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
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Comments: I phoned and chatted online with Sage One (Sage Business Cloud?) customer service technical support 8 days ago over an issue and have also emailed them every working day since and they just keep telling me that they have logged the issue and it has been passed to their Development Team. In the meantime I can't send invoices. What's the point in offering 24/7 customer support if they just log the issue and make you wait over a week for a fix?

Pros: Good interaction with payroll and Pension software, banking etc. Easy to use. Can use from any pc.

Cons: Long list of minor but annoying issues, like it does not accommodate UK net monthly account customers/suppliers, the default dates on functions only show the current month. The only way to avoid the contact name appearing on the invoice address is to put a full stop in the contact name box (so the first line of every invoice is a full stop). Product list doesn't section so you can't add a percentage to one customer or one type of product. Appalling customer service for technical problems.

Reliable software and exceptional customer support

Jan 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Customer support is excellent with knowledgeable and helpful staff. Attractive screens and easy to understand

Makes looking after the business accounts very easy and straightforward.

Feb 02, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Quick and easy to set-up and get going on. Quick to send out invoices and add new customers. Can quickly see who owes what and who we owe money to. Facility to send out statements is great - and can get statements sent out in seconds.

Cons: Recently, when we go online the site seems to be done due to server overload - starting to happen more often.

Overall: Has made my life easier, and made dealing with the accounts and invoicing less stressful and slightly more enjoyable!!

Capterra loader

Sage Busines cloud accounting allowing you to keep up to date whereever there is an internet connect

Nov 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This cloud based accounting package is great to work with. It is simple to use and easy to learn. The standard accounting reports that a growing business are all available. Besides, this I am able to work on the system from home and don't need to move around with a laptop that has the software loaded as it is all in the cloud.

Cons: It would seem that sometimes the automatic invoice sending to clients doesn't work properly and some invoices have to be sent manually. This may however be a problem due to our system. Besides this, we are happy with everything else.

Capterra loader

Very good help tool in business accounting

Jun 26, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It is an easy tool to use, it is quite complete and you can enter and upload invoices easily, being able to access from any device is great.

Cons: It requires more customization and speed when loading the files.

In General: a fairly complete and more accessible tool in terms of costs. Well offer a free trial month so you can make decisions

Overall: Being able to organize accounting in my independent business

Sage One for small to medium business

Nov 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Sage One is a cloud-based systems that helps the customer manage their finances accurately and efficient.

Cons: This app is very helpful and the customer service is very accomodating so i don't have any problem with this product

Capterra loader

Great customer service powerful product. undoing mistakes / and editing can be counter intuative

Feb 02, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: The ability to see finances on one dashboard and report producing capabilities. I was especially impressed by how helpful the call centre staff were.

Cons: The online help leaves much to be desired, it is written using technical language that accounting professionals would be familiar with but is either confusing (or at worst meaningless) to the average sole trader user. I would improve this by making articles based on particular scenrios ie - 'You have invoiced a customer but now they have cancelled the order - Heres what to do' - 'You have returned part of a supplier order for a partial refund - here is what to do' etc

Overall: Despite its steep learning curve and being a bit of a faff on to set up - this saves me hours ever single week now that the system is fully implemented.

slick and easy to use software

Feb 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: Allows me to see, within a few clicks, everyone that owes me money, and everyone I owe money to. Simple reporting for profit and loss and year end tax reports

Cons: Can't think of any right now. I'm a one-man-band, and this does exactly what I need it to do... Possibly, bring the self-assessment form more into line with there HMRC website requirements, this would make life a bit easier and quicker for end of year reporting

Capterra loader

Logically Designed

Mar 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: The accounting package works very fine. Its design is logical and intuitive and its quite easy to set up.

Cons: Poor customer service. They do not respond. They do not provide a straight answer. Overall it is a good software

Take that, Quick Books!

Oct 25, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Sage is great. It does what I need it to do, doesn't take a class to understand it. It is so user friendly. I think it is some of the most straight forward yet in depth software on the market. You can be computer illiterate and understand Sage in a week and yet it isn't like a dumbed down program. It is universal and I like that.

Cons: I have only one complaint about Sage. Some of the copy and paste functions cannot be used for some reason. It isn't just in one area, it is random. If that is the only bad thing I have to say.....that's better than most.

Overall: Learned it quickly, learn it more all the time, never been intimidated, never had it crash, it's really been a breeze.

It's made my financials, more interesting and easier to understand, so much more to get from it.

Feb 05, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The number of reports and access to detail from within the reports just makes looking at the data very interesting.

Cons: The videos at the home page are distracting, A simple static image would suffice, this is the only things that irritate me and I rush to get past that section... small thing but you did ask!

Overall: Greater understanding of the company's financial situation

Good Accounting Software

Dec 11, 2018
5/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: This accounting software is really good and provides detail information. Once you get familiarized with the system it gets easier to use.

Cons: I think this software is not intended for beginners. I think the software is very specialized ideal for bookkeepers or accountants.

Easy to use, great service.

Jul 06, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

5 / 5
Value for Money

Comments: I have been using Sage for a number of years, back when it was still Simply Accounting. It is easy to use, generates great reports, and is helpful for tracking an audit trail. I've also had to use their customer support team when dealing with a corrupt file. The service was fast, efficient, and friendly. For some of my clients, I also have to use QuickBooks. It is also easy to use; however, there are some very "dangerous" accounting loopholes that the software allows you to do, making your accountant's job very difficult during an audit. Sage is definitely my number on recommendation for accounting software.

Pros: Easy to use, great customer support.

Cons: It could use an updated image.

Sage one is a dream to use.

Feb 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Accessible anywhere any time. Very easy to operate. The appearance of the screens is great and very easy to read.

Cons: The only thing I can think of is the reports - our finance convenor has advised that they don't really suit our requirements

Overall: easy to use concise software

Sage Accounting doesn't offer flexibility

Nov 15, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

2 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
Likely

Pros: I used Sage package for 20+ years in previous roles and found them hard to deal with in the past but for I do not know how they expect to deal with small businesses. It was better you had a dealer in between.

Cons: It doesn't offer the flexibility for small businesses that do not fit the norm and their customer support is poor.

As someone for whom maths and number related work is something of a challenge, Sage is a real help!

Feb 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Sage is very easy to use and there is excellent support when you get stuck on anything. Provided you input the information correctly, you can rely on Sage to churn out the correct information as you need it, with just a few clicks. It has really taken a weight of my mind in terms of dealing with the financial aspects of the business. I would recommend it to anyone with a small business.

Cons: The fact that it does not know when you have put the wrong information in! I honestly can't think of anything that I do not like apart from the inability to spot human error - and it even does that sometimes. This is a real quality product.

Capterra loader

It is my favourite accounting management software in the market

May 15, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: This software enables the organisation to keep track of their financial and cash overflow, and in turn make cognisant and accurate financial decisions.

Applicable to businesses dealing with logistics and supply activities

Cons: It may require initial training to a small enterprise that does not have employees with accounting background

Overall: Having up to date and accurate financial reports that can be generated from the software easily and anytime they are required.

Easy to use

Jan 30, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: Bank reconciliations and import are easy to do. Looking up any information is quick and simple as well.

Cons: Downloading information could be better. In some areas, the results of a search are displayed, but cannot be downloaded. This would be useful as a csv to import to Excel etc.

The Best Accounting and Costing Tool Ever.

Aug 27, 2012
5/5
Overall

Comments: I have been using Pastel Accounting and Pastel Payroll for the past 5 years. I have no training in Accounting practices and always had to rely on my Bookkeeper to advice and help me. Since I stumbled across Pastel My Business Online I am doing my own thing without help from anybody. The software is user friendly and written in a language that everybody understands.It allows me to make mistakes and the opportunity to rectify it without writing journal after journal. No debtors and creditors, you work with customers and suppliers - what is easier than that. When my Bookkeeper requested my documents for tax purposes I just gave them access to my system and within one hour they had all the info they need. BIG SAVING ON ACCOUNTANTS FEES. The biggest benefit for me as a small business owner is that I am in control of my cash flow everyday. NO SURPRISES AT THE END OF THE MONTH. My stock is no longer a headache because Pastel Control it for me. I don't know how I managed without Pastel My Business Online. I will use nothing else ever again. Regards.

Accounting for small businesses

Nov 16, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: It is consistent and easy to use. Helps keep track of your transactions.

Cons: It doesn't import transactions on pay-pal.

Overall: We use it for inventory, sales, purchases. It is easy to use once you have gotten used to it.

I've had 2 other programmes for my bookwork but this one is by far the best with no contest

Feb 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I like that my accountant can log in to my account and get what ever information she requires.

The ease of use, the way it is all set out is very intuitive.

The help that is available is excellent

Cons: there's nothing really that I dislike about it apart from the cost as I am only a small business but I suppose you get what you pay for and this feels like a very well thought out bit of kit

The software has reduced time spent on accounts

Jan 30, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: The link to the bank account and being able to download transactions. The support is very good and they are quick to respond to emails.

Cons: Don't understand how to use the invoices and have yet posted a journal. Not being able to search by description or amount in the report. Online chat support is very busy

Overall: Cuts down on time spent on accounting. I feel confident that everything is secure and held in one place.

Online accounting for small business!

Jun 13, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Sage One offers accounting and payroll system online for small business company. Sage One if very easy to use and process are straight-forward. By the time we are evaluating and implementing the system, Sage One team are very helpful and supportive.

Cons: Sage One if a good accounting software, make sure to collaborate with your partner and discuss your full requirement.

Very good and easy to understand and if you do have a problem help line is very helpful.

Feb 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Very good for accounting reports and it let you know if you made an error or mistake.

I would recommend this Software to other Treasurers and accountants.

Overall: Every benefits that any account would need to do their accounts.

Easy to understand and to use.

Feb 04, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Everything is worked out for you. The wages is something I have to do but have no training so find this is easy for me to work with.

Overall: Everything is worked out for you. Especially now we have to provide pension contributions.

I am using accounting software for a long time but Sage One is easy to use and understand.

Jan 30, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Well laid out accounting sections and great help facility Easy to enter Invoices Credit note. excellent credit control facility.

Overall: I did all the entering of accounting entries so saved on accounting fees.

Sage Accounting excellent choice

Jul 06, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

5 / 5
Value for Money

Comments: I use Sage for my bookkeeping business. I have been using the accounting package (in various versions) since 1995. I recommend Sage to all my new clients, even trying to recruit other bookkeeping program users to Sage, because it is so easy to import other programs into Sage. I find it easy to use, easy to get reports, and excellent for looking up and making adjustments.

Pros: In Sage you can pin the customer or vendors name, this is invaluable to me. I do a lot of data entering using the same vendor's name, sometimes hundreds of times, this makes entering so much faster when you don't have to keep tying in the name.

Cons: At this time I can not think of any. I have made mention to Sage about improvements I would like to see and they have already made the improvements.

Sage, The Epitom of Accounting

Dec 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I love it's ability to automate the functions like reconcilliations.

Cons: The fact that it is effective only when linked to the internet was a bit of a downer.

Overall: Tracking my expenses was hectic. However, now with Sage Business Cloud Accounting, I am able to track and even cut down on expenses.

The #First for SME's - Pastel My Business Online

Oct 23, 2012
5/5
Overall

Comments: This Pastel My Business Online is definitely the best user friendly most cost effective comprehensive online package for nearly all Small Businesses or individuals anywhere. Even includes 'Fixed Assets Register" apart from 'Income Statement' or 'Assets and Liabilities' Balance Sheet, Customers Statements and Supplier with inventory controls ! It is virtually instant, and reports so professionally that I have even moved many of my clients from conventional stand-alone packages to this online version with excellent satisfaction and maximum cost saving, with hassle free IT and no backup requirement - simply logon to the internet. Africa has improved low cost broadband where even rural entities and individuals, no longer only those in Metropolitan areas can now quickly set themselves up and "talk the same language" as their bank managers. In short, Pastel My Business Online is always there for you!

Sage is NOT User Friendly

Nov 27, 2018
2/5
Overall

1 / 5
Ease of Use

3 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
Likely
Extremely
Likely

Comments: I would not recommend Sage 50 to anyone.

Pros: They have made attempts to improve Sage's programs by offering Sage Cloud & Paya. If you can figure out how to use this program, you may find some of its features helpful.

Cons: This product is not easy to install or operate. I spent countless hours waiting for a representative to help me install, update, or troubleshoot issues we've had. It is hard to find data and is very behind the times.

Capterra loader

We are currently using Sage at my workplace

May 15, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Rich and robust software that allows for customization to best fit your business needs. Allows for multi-user access which make it very reliable.

Automated making the interaction between operations, sales and accounting to be seamless and efficient.

Cons: Function-wise the software is solid but i feel more can be done on its customer support documentation and forums as some issues have never been resolved due to poor support.

For someone who is not trained in payroll this program and support provided makes payroll do-able

Feb 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy and quick to use or review and support always helpful and provides resolution the updates mean users do not have to worry their payroll is running on current HMRC ruling and employees can be confident tax,ni & pension info is up to date

Cons: pressing the incorrect key when you have several pages open can occasionally kick you out of the program so you have to sign in again

Overall: To be able to run payroll with minimal knowledge and at minimal expense

Great all round product.

Feb 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Relatively easy to use with a good support network. Very pleased that I can speak to someone if necessary and find that they are always very helpful and knowledgeable. I prefer to deal with a person than use the help pages.

Cons: Sometimes not so easy to navigate the help pages - I cannot always find the information required. However I do prefer to speak to a person.

Overall: Ease of use and quick administration of the payroll

The best billing tool

Nov 16, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Its a very strong tool for billing. You can manage customers and suppliers and you have all kind of facilities to make invoices. By using the API, you can connect your own software with the aplication.

Cons: Although it is a very complete software there are quite things you can't do with it, like assign a payment to multiple suppliers.

Overall: With this tool, I can do billing in a simple way

easy straightforward system

Feb 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: The basic system itself is straightforward easy to use and ideally suited to my needs. All templates required for invoices receipts etc are easy to find and set up.

Cons: sometimes I feel that certain questions i have are not fully answered on the FAQ or help page. I am not 100% confident on bookkeeping but I have basic skills but some things need a bit more information.

Big Essential for a small Business

Mar 20, 2018
4/5
Overall

2 / 5
Ease of Use

4 / 5
Features & Functionality

1 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
Likely
Extremely
Likely

Pros: Tracking of expenses, Customer payments and invoicing.

Generating quotations and keeping track of it

Cons: Editing of Documents can be easier and user friendly. No software editing for mac users - had to purchase a Windows PC to download the add-on module.

a help page online will be helpfull. Automatic monthly payments will be great

Overall: Customer invoicing and quoting tracking

Sage One - should be called Sage Plus

Jul 06, 2015
4/5
Overall

4 / 5
Ease of Use

5 / 5
Customer Support

4 / 5
Value for Money

Comments: The software is easy to use, it works well, the only down fall is that you can't process payroll on it. It would be so much easier if we could use it to process payroll. As a small business owner and a bookkeeper - this Web based application is great - integrates with Sage 50 quite easily. I like that I don't have to install any more software onto my computer that bogs it down and makes it sluggish - Cloud stuff is great.

Pros: Works well on my mobile devices - no software to install

Cons: Payroll isn't available to do web based.

Overall I'm very satisfied with Sage One and have been using it now for over 5 years.

Jan 30, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I particular like and impressed with the level of 24/7 customer support. It's very useful to know there is a friendly and knowledgeable person available on call to help.

Cons: I would like to facility of being able to delete some payments and deductions settings that I no longer use. At the moment this is not possible once they've been used in a previous pay run.

Overall: The assurance of reliability.

This is not the most intricate of services but it does work very well and is easy to use.

Mar 26, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: The price of the system is great for the quality of services.

Can get the app on Android and iOS.

The versions are cloud based so one can gain access from anywhere.

Cons: There is no Payroll so you will have to find payroll capabilities from somewhere else.

This software will not be great for use in larger companies due to lacking features.

Easy to use, always help on hand when needed!

Jan 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: SageOne is very easy to use. It takes you through the process in simple steps (so you cannot miss anything). Anytime I have ever needed assistance, the staff are always on hand, and happy to help. I have never had any problems with SageOne!

Cons: Perhaps an email prompt a couple of days before any deadlines would be helpful, but overall I am a very happy customer!

Great Software, Easy to Use!

Feb 01, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: SageOne is a software that is very easy to use. I like that you can produce reports that let you see the information that you need. It's nice to be able to access SageOne from anywhere on any device.

Cons: I dislike that sometimes the system can crash, and in order to find out what the problem is it costs you money.

Sage Customer Service is terrible, they will charge you for things you don't use or pay for and not refund you

Aug 04, 2018
1/5
Overall

1 / 5
Ease of Use

1 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money

Comments: Shame on you Sage accounting. Small business stick with quickbooks.

Pros: It has Accounting features. It fuctions, but unfortunately the company has terrible customer service and will steal your money.

Cons: This company charged the personal credit card of a small not for profit company that had declared bankruptcy months before, because they had it on file from the previous year. Months after insolvency was declared and the employee had been laid off, she found the charge on her card. Despite many phone calls explainibg the mistake that had been made nothing has been done. Terrible company that would put a laid off, soon to be mother in this position. Shame on them.

Sage before the merger with Intacct

Apr 16, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: This is definitely a step up from software like Quickbooks. The best feature is that it is cloud based as it says in the title. It works well for access anywhere and that's what is necessary.

Cons: This is what Sage was before it became Sage Intacct. I recommend going with Sage Intacct as it is a full software.

Sage is the absolute worst company when it comes to poor customer service and deceptive business practices.

Feb 13, 2018
2/5
Overall

4 / 5
Ease of Use

2 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
Likely
Extremely
Likely

Pros: The accounting package works reasonably well. It is fairly logical and intuitive. It is fairly easy to set up.

Cons: Customer service is poor. They do not respond. They do not provide a straight answer. They auto debit without explanation and then are non responsive to questions. They made a mistake and rather than work with me for the company to correct it, they turned it over to a collection agency. They are the absolute worst company to deal with

Capterra loader

Wilford

Oct 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: This cloud based package allows us to check our current business status online at anytime. All the company financial data is at your fingertips to check

Cons: We have had a few problems sometimes with customers not getting invoices. This may be something that needs to be worked on.

Very good service and helpful

Feb 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Easy to use system. Easy to understand. Everything explained. Like pension set up. Would recommend the system to others

Capterra loader

Support is very good, always sorted my issues promptly. Long wait times at times is negative

Feb 05, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Once set up, easy to use and can customise invoices etc. Link to accountant is a good addition and use on different pc's has been handy for our usage.

Cons: Need to have book keeping experience or higher to understand fully, online help doesn't always understand your query.

Overall: Made accountancy records easier to keep track of.

Terribly put together

May 16, 2017
1/5
Overall

1 / 5
Ease of Use

1 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money

Pros: Makes accounting data "cloud" accessible. Can be useful for certain professions and industries depending on your use.

Cons: Finicky at best. I had purchased this in order to use in Conjunction with Sage 50 to have my accounting data accessible via an app. The software was clearly an attempt to have just that, but without any real thought behind the usability. Feels more like a quickly slapped together piece of software for marketing rather than something that has any real world usefulness. The software had difficulty uploading and updating and the App had only a handful functions. Basically, you were only able to invoice with the App but were not able to access any information. what's the point in that?

Good for basic accounting.

Aug 08, 2017
3/5
Overall

2 / 5
Ease of Use

2 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: Fairly easy to use and navigate. Good reporting features. Clean and simple dashboard. Connecting to your bank option is very helpful.

Cons: Limited in format, not a lot of freedom to customize. Online help seemed not that informed - I found a way to do something they said wasn't possible. Slow to refresh and change pages. Going back a page erases the previous search.

Basic accounting software for small business

Jan 26, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use even for staff who don't have much experience with accounting or other accounting software. Portability of the data is great too, whether you want to take your data to Excel and manipulate or move it to another software....at least you're not locked in. Mobile app is necessary, but the capability is lacking.

Cons: As a cloud-based system, if you're without internet you're out of luck. The mobile app also needs a lot of work with only a few functions available compared to the desktop version. Mobile app also crashes more than it should. Reporting could also be much more detailed.

Very happy using Sage One. Always easy to use with very little problems.

Feb 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

Pros: Was able to complete my payroll recently whilst on holiday in Australia. There is always someone on hand if there's a problem

Cons: Sometimes end of year is a bit confusing but I usually get there. Also when asking for a P45 the employee seems to stay on the system for some time

Easy to learn, hard to find some details for end of year accounts. It also crashes on paydays

Feb 02, 2018
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
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Pros: Easy enough to learn how to use and makes payroll stress free and easy to deal with. It works out pension contribution and PAYE is done automatically as it's linked to HMRC databese. Better than doing it manually.

Cons: It crashed on paydays which left me feel nervous. It worked after 5.20pm last month which meant staff didn't get paid until the first of next month which isn't good for my accounting system.

It takes a long time to figure out how to print payroll summary for your end of year accounts and HELP section is not good at all.

It could be made much easier to navigate.

Overall: PAYE is done accurately and pension contribution is worked out easily for you.

Sage makes great accounting software

May 14, 2015
4/5
Overall

4 / 5
Ease of Use

5 / 5
Customer Support

Comments: Sage software has grown from Peachtree to a more complete accounting system. Unlike the leading Quickbooks program, Sage is a real double entry accounting system. Sage One is limited and you have to do some work arounds that the full product does not have, but for the cost, it is great. The Full packages are preferrable.

I have had extensive experience installing accounting software for clients over many years, so I know something about what works. I have also taught accounting at the university level. Sage gets my recommendation.

Brilliant, easy accounting package

Jan 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very easy to use, esp after the old sage programmes. The graphics are great at giving an up to date snapshot

Cons: The products entry form could be condensed, not all the information is necessary or relevant. Groups of nominal code numbers could automatically be assigned their relevant accounts area, ie all 5000 codes are all direct expenses as this could easily be messed up by someone who didn't understand accounts

Overall: Time saving as entering invoices etc is so much easier. Knowing what is going on with the business finances at a quick glance. Linking with the payroll programme

My business online by Pastel Accounting

Aug 30, 2012
5/5
Overall

Comments: Pastel My business is by far the best online-based accounting system in the South African market. I love the convenience that this systems provides to us (users). As a bookkeeper who provides services to a multiple clients, pastel my business allows me the convenience of keeping track and collaborating with my clients on a number of accounting processes. The system meets the SARS requirements which adds as a bonus. If you are an accountant or bookkeeper and you dont have an account on mybusiness online consider yourself or your practice irrelevant in the current market

It does the job but a number of processes seem rather laborious

Feb 02, 2018
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

2 / 5
Value for Money

Pros: It is easy to learn to use it at the basic level.

Cons: In terms of value, it competes unfavorably with Quickbooks and Xero and lacks functionality eg being able to amend entries and journals.

Overall it not at the cutting edge

Excellent software that is very easy to get the hang of

Feb 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I especially like the summary dashboard which gives me an instant view of my accounts. This means I can immediately see things like cashflow and outstanding invoices

Overall: The benefit of being able to access my accounts whilst on the move has helped me no end. I can continue to operate my business from anywhere in the country which fits in ideally with my work.

Sage X3 has been a tremendous experience

Nov 17, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Great usability, reporting, support

Cons: working on integration with other softwares

Overall: Moved from old ERP software to Sage X3 for manufacturing. Robust and easy to use, with a great deal of reporting functionality. Implementation was smooth and support has been terrific. Not my usual ERP implementation experience!

Recommendations to other buyers: Understand the reporting needs and workflow processes before implementation

Easy to use

Mar 09, 2015
5/5
Overall

Comments: SageOne is the perfect solution for small business or self-employed who need to do their accounting. Since is a web base application, there is no installation and it fits to all type of users, PC and Mac. It's also well integrate with Sage 50.

Pros: -work with PC and Mac -integrate with Sage 50 -no installation -easy to use

Cons: -can't do the payroll -not a lot of choice of invoice templates

Easy to use. Little experience needed.

Jan 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use. Easy to setup. Displays all that is needed. Easy to change/correct errors. A great piece of software.

Cons: I do not have any cons to report other than an opportunity to print the payslips on A5 paper. Otherwise any problems I have had was easily sorted via the telephone helpline.

Sage one has good features that can support a small business

Jun 26, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: It's affordable for small and medium business owner It's Flexible to set up and configure It's User Friendly

Cons: It's not easy to customise. Users are stucked to the way software forms look and feel instead of customising it the way they wanted It still requires extra add on

Great software, easy to use and solid base bring a very reliable experiance

Jan 30, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: it is easy to log in, see where you are holding, sage holds data, which is easy to find at any stage without trouble

Cons: It would help a lot to be able to receive so kind of reminders, at present to see if anything is outstanding or due, one needs to log in and check the home page

PastelMybusinessOnline you beauty!

Sep 03, 2012
5/5
Overall

Comments: One of the biggest battles accountants have is to be able to explain to an owner of a small business why the inaccurate accounting data that the owner's wife has provided on excel spreadsheets is not adequate to draw up proper financial statements. This problem has now been solved by Pastel MBO as we can train "mommy" in the comfort of her home from the comfort of our offices. Pastel MBO will shortly be used by 9 out of 10 small businesses.

My Business Online Everything and all you need.

Aug 27, 2012
5/5
Overall

Comments: MBO is the BEST online accounting software I have used. Super user-friendly, accessible from anywhere, even my accountant can login. Has great features like recurring invoicing, importing bank statements etc. Every time I log on, I know that I am using the VERY latest most up to date version All at an unbelievable cost effective price. Well Done Pastel, great to see you in the Cloud!

Terrible

Apr 20, 2018
2/5
Overall

2 / 5
Ease of Use

5 / 5
Features & Functionality

1 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
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Comments: Extremely terrible costumer support and extremely hard to get a dedicated manager who can guide you and gives you clearly to understand about this product. With so many SAGE name around, it's very hard to understand what is more suitable for you and there is no anyone who can help you with that. And the worst, they ALWAYS ( at least wwith us) a telephone line interruption and nobody calls you back. In addition to that, when you try to call them back, putting the ext. number of the account manager, is not working. This one was the most important reason why we didn't used SAGE since we showed our interest to this product in the beginning of 2017.

Pros: Tools, Functionality. We never had the opportunity to use properly this product because of our description bellow.

Cons: Costumer Service. We never had the opportunity to use properly this product because of our description bellow.

Online base accounting software

Mar 21, 2018
2/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

2 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
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Pros: I was able to import automatically after dayend on POS up to Sage one and get sales and purchase figures.

Cons: Would sometimes upload duplicate lines and then you would need to sift through all the data to remove duplicate lines. Also could only import certain aspects of a days trade due to being a very basic accounting package.

Overall: Not much as i had to support it for clients when data did not match to POS system

Good Accounting Software

Mar 30, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: I suggested this for a client looking to upgrade from QuickBooks as their business outgrew QB. It has versatility and can be accessed by multiple users easily. Good management and flow of information between production operations and accounting.

Cons: Data reporting is not intuitive, and limits the number of windows opened. Exporting data to Excel is slow and the reports are not very user friendly.

A+++

Jan 29, 2015
5/5
Overall

Comments: Very happy to recommend Sage One Accounting for SMBs. We've used it now for quite some time and it's really made us more efficient and accountable. A very valuable tool for financial oversight and overall bookkeeping needs. Great product.

Pros: Easy to use Powerful Works well on mobile

Sage One is awesome

Apr 14, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: At a point we chose Sage One over other great software. We so much like the summary tabs on the dashboard that gives you a graphical overview of your business's sales, expenses, cash flow and forecasted cash flow.

Cons: It lacks timesaving automation offered by competitors. At the time of writing this is a huge money for small businesses.

Sage One is our goto for accounting

Apr 14, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Sage One offers most basic accounting features that we need daily at Truppr. We can't do without expense tracking, invoicing, reports, tracking, contact management, and lot of other cool features.

Simpliest Account Software I have ever used!

Jan 23, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Sage One is so simple to use! I am a small business owner and it has been such a relief to know that I don't have to work through a complex accounting software and I can get back to more important things...like my business.

Difficult to Use

Nov 17, 2016
5/5
Overall

1 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money

Comments: I found Sage extremely difficult to use. I used it for an eight month period. I realize it has great capabilities but it was so user-unfriendly that it was a relief when the project ended.

Capterra loader

Complicated and limited accounting software

Jan 10, 2018
3/5
Overall

2 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Pros: This could be a suitable solution for small businesses that need basic income- and expense-tracking, but also want some advanced features. The tool is cheap, however accounting software shouldn't be a tool to save money on. It's all about the user-friendliness, quality and features.

Cons: Given its outdated user interface, limited options and not being very user-friendly there are better options on the market for accounting software. Therefore I wouldn't recommend this tool and stopped using it.

Overall: basic accounting tool, difficult in usage and missing important features.