# Sage Accounting Software 2026: Features, Integrations, Pros & Cons | Capterra

> Capterra's in-depth exploration of Sage Accounting Software's capabilities reveals its suitability for various software needs and provides a comprehensive overview of Sage Accounting Software pricing, features, integrations, and potential alternatives.

Source: https://www.capterra.com/p/168740/Sage-One-UK

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# 

 Sage Accounting Software Review 2026: Features, Integrations, Pros & Cons

Last updated on September 18, 2025

Written byPreksha Buttan

Preksha Buttan

Preksha Buttan is a writer at Capterra. She provides insights to help small businesses identify the right software for their needs by analyzing more than 550,000 Capterra user reviews and nearly 48,000 interactions between Capterra software ad...

[See bio & all articles](https://www.capterra.com/resources/author/pbuttan/)

Edited byNiels Juist

Niels Juist

[See bio & all articles](https://www.capterra.com/resources/author/niels-juist/)

Written by [Preksha Buttan](https://www.capterra.com/resources/author/pbuttan/)

Preksha Buttan is a writer at Capterra. She provides insights to help small businesses identify the right software for their needs by analyzing more than 550,000 Capterra user reviews and nearly 48,000 interactions between Capterra software advisors and buyers.

Edited by [Niels Juist](https://www.capterra.com/resources/author/niels-juist/)

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[Key takeaways](#key-takeaways)[Our verdict](#our-verdict)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Interface](#interface)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Sage Accounting

Sage Accounting Overview:

### Key takeaways

Insights from verified Capterra reviews

Sage Accounting helps small businesses manage invoicing, reporting, and day-to-day financial tasks with minimal setup. It’s most used by accounting and retail teams in small firms. Users value its ease of use, remote access, and Excel export tools. While performance and payment processing are common drawbacks, its inventory tracking and Microsoft 365 integration offer added control.

### Our verdict

Sage Accounting suits SMBs that want reliable financial tracking without complex setup or high costs. While it may not offer deep customization or advanced analytics, its structured workflows and integrations support efficient day-to-day operations. Buyers should weigh performance trade-offs against pricing and simplicity.

Top alternative

Featured

Overall rating

Based on 572 user reviews

Reviews sentiment

Positive

81%

Neutral

8%

Negative

11%

Pros & cons

Intuitive and customizable interface

Effective for small businesses

Frequent glitches and unresolved errors

Complicated billing and payment processes

Starting price

$20

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Sage Accounting?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.sage.com&name=Sage Accounting)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Sage Accounting

4.1 (572)

VS.

[4.4 (3,281)](https://www.capterra.com/p/120109/Xero/reviews/)

Starting Price

$20

Flat Rate, Per Month

Starting Price

$25

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.1 (557)

Ease Of Use

4.4 (7,642)

Value For Money

3.9 (505)

Value For Money

4.2 (6,557)

Customer Service

3.8 (497)

Customer Service

4.0 (6,261)

## Sage Accounting alternatives

Sage Accounting may not suit teams seeking deeper integrations, faster performance, or more flexible invoice customization. If your business needs differ, explore other tools that better align with your workflow preferences and financial priorities.

[4.2 (2,005)](https://www.capterra.com/p/135757/NetSuite/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[4.3 (610)](https://www.capterra.com/p/76/Intacct/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

[3.9 (422)](https://www.capterra.com/p/174753/Sage-50cloud/reviews/)

Starting price

$124.42

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

72%

of reviewers

rated it above 4 stars

[4.4 (672)](https://www.capterra.com/p/163115/Zoho-Books/reviews/)

Starting price

$20.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/168740/Sage-One-UK/alternatives/)

## Who uses Sage Accounting?

Based on Capterra reviews from the past year

Talk to a software expert

to get a free software list  
tailored to your business needs

## Pros and Cons

Intuitive and customizable interface

85% positive reviews out of 122

Most reviewers find ease of use valuable, highlighting clear navigation, customization, and straightforward daily operations.

Edgars D

Accounting Manager, 51 - 200 employees.

"Well known product but has great user interface and allows flexibility to customize it."

Frequent glitches and unresolved errors

79% negative reviews out of 75

Most users report bugs and issues disrupt workflow, with persistent errors, unreliable fixes, and limited effective support.

Robert E

Director, 2 - 10 employees.

"The software is old-fashioned and filled with bugs, for example, when you select all transactions on a page it will then go and change ALL transactions in your directory - which can take hours to manually fix. When batch editing the attachments also freeze and you have to reset the entire page each time."

Effective for small businesses

84% positive reviews out of 50

Most reviewers indicate small business use is ideal, offering affordability, scalability, and features tailored to smaller operations.

Suman A

Owner, 1 employee.

"It makes managing finances much easier and i can rely on it, while there a re few areas that could be improved, This software is a solid choice for small businesses."

Complicated billing and payment processes

71% negative reviews out of 45

Most users comment payments and billing are frustrating, with unclear charges, manual payment allocation, and difficult subscription management.

Eric S

Owner, 11 - 50 employees.

"It will rounded to lower numbers so something my manual billing d'ont fit what's in Sage by short penny"

Comprehensive training and guidance

95% positive reviews out of 41

Most reviewers describe training and learning curve as manageable, with helpful tutorials, guides, and ongoing support.

joyelle S

accounting, 2 - 10 employees.

"it is multi functional and has some of the same funstions as quickbooks which makes the learning curve nice"

Slow system and lagging response

76% negative reviews out of 41

Most reviewers describe performance and speed as problematic, citing slow loading, lag, and reduced productivity during high-demand periods.

Josh G

Director of Operations, 2 - 10 employees.

"Takes a lot of resources and slows my computer down"

## Sage Accounting's interface

The interface is generally clean and easy to navigate for basic tasks like invoicing and reconciliation, but users report friction when customizing layouts or accessing advanced features. Some find the mobile experience limited. The setup can feel unintuitive for those without accounting backgrounds.

2+

Preksha Buttan

Sage’s interface supports quick onboarding for routine accounting, but reviews suggest that configuring reports or syncing bank data may require extra time. Users mention that while the layout is straightforward, deeper tasks like stock reconciliation can slow down workflows.

Ease of Use

4.1 (557)

4.1

Based on 557 reviews

## Key features

View by:

These features have been rated as most important by users based on their reviews.

View by:

Get Advice

We can help you find the software with the features you need.

Preksha Buttan

Sage Accounting’s top-rated features help simplify core financial workflows by combining structured reporting, real-time payment tracking, and exportable data. They support faster decision-making and reduce manual effort across accounting and billing tasks.

Features

4.0 (551)

4.0

Based on 551 reviews

The Sage Accounting features below were rated the highest by reviewers. Our commentary is based on reviewer sentiment and collective feedback from reviews published in the past two years.

Accounts receivable

4.3 (52)

52 reviewers rated this feature

Tracks outstanding payments with real-time updates and exportable data. Reviewers say it simplifies record-keeping and offers clear visibility into who owes what.

Income and balance sheet

4.2 (81)

81 reviewers rated this feature

Offers clear, customizable reports for tracking income, expenses, and overall financial health. Users value its support for IFRS and ease of use, even for non-accountants.

General ledger

4.1 (105)

105 reviewers rated this feature

Enables transaction-level drilldowns and custom reporting. Users highlight its role in simplifying paperwork and tracking expenses.

Accounts payable

4.1 (53)

53 reviewers rated this feature

Provides accurate, real-time visibility into creditor balances and pending payments. Users appreciate its filtering options and reporting tools.

Financial reporting

4.1 (102)

102 reviewers rated this feature

Generates detailed profit and loss, balance sheet, and cash flow reports. Reviewers value Excel export and stakeholder presentation features.

Billing and invoicing

4.0 (112)

112 reviewers rated this feature

Supports recurring invoices, payment tracking, and mobile access. Users say it saves time and suits repeat billing workflows.

Inventory management

0 reviewers rated this feature

Tracks stock levels, assemblies, and costing methods like FIFO and LIFO. Businesses use it to monitor inventory movement, manage reordering, and maintain accurate valuation across multiple locations.

Industry-specific functionality

0 reviewers rated this feature

Provides tailored tools for sectors like construction, manufacturing, and distribution. These include job tracking, cost codes, and specialized reporting formats that align with industry workflows.

Microsoft 365 integration

0 reviewers rated this feature

Syncs contacts, reports, and receipts with Outlook, Excel, and OneDrive. This enables smoother collaboration, centralized document access, and faster data sharing across teams.

Job costing

0 reviewers rated this feature

Breaks down project phases, tracks labor and material costs, and links expenses to revenue-driving activities. Teams use it to monitor profitability and control budgets in real time.

All key features (107)

Define levels of authorization for access to specific files or systems

71.43% of 7 reviewers that rated this feature as important or highly important

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

80.00% of 65 reviewers that rated this feature as important or highly important

Track money owed to a company's creditors/suppliers

69.07% of 97 reviewers that rated this feature as important or highly important

Provides accurate, real-time visibility into creditor balances and pending payments. Users appreciate its filtering options and reporting tools.

53 reviewers rated this feature

Track outstanding invoices and the money owed from clients

75.78% of 128 reviewers that rated this feature as important or highly important

Tracks outstanding payments with real-time updates and exportable data. Reviewers say it simplifies record-keeping and offers clear visibility into who owes what.

52 reviewers rated this feature

Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH)

100.00% of 1 reviewers that rated this feature as important or highly important

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

33.33% of 3 reviewers that rated this feature as important or highly important

Track and document all activities across devices, networks, and other systems

0% of 0 reviewers...

Categorizes outstanding invoices based on the amount of time they have remained unpaid

100.00% of 1 reviewers that rated this feature as important or highly important

Manage the process of evaluating documents or requests submitted for approval

40.00% of 5 reviewers that rated this feature as important or highly important

Bank reconciliation in Sage lets you import, match, and verify transactions efficiently. Reviewers indicate it saves time and reduces errors, especially with bank integration, though some users find setup complex or face issues with multiple accounts and support.

77.78% of 189 reviewers that rated this feature as important or highly important

With Sage, you can easily create, send, and track invoices using professional templates and recurring billing. Reviewers appreciate the intuitive process, email integration, and payment tracking, but some users mention occasional layout issues and desire more direct scanning options.

73.00% of 200 reviewers that rated this feature as important or highly important

Supports recurring invoices, payment tracking, and mobile access. Users say it saves time and suits repeat billing workflows.

112 reviewers rated this feature

Gateway through which end users can view past bills and pay current invoices

70.59% of 17 reviewers that rated this feature as important or highly important

Create budgets based on historical data and future projections

75.00% of 8 reviewers that rated this feature as important or highly important

Monitoring, analysis, and projection of the movement of cash into and out of a business over a specific period

100.00% of 1 reviewers that rated this feature as important or highly important

Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances

100.00% of 4 reviewers that rated this feature as important or highly important

Receive and deposit or issue and record check payments

0% of 0 reviewers...

Issue payments to third parties via checks

0.00% of 1 reviewers that rated this feature as important or highly important

Manage contact details and communication with clients

0% of 0 reviewers...

Tracking, calculating, and paying commissions and earnings to employees

0% of 0 reviewers...

Track and manage adherence to policies for any service, product, process, or supplier

54.55% of 11 reviewers that rated this feature as important or highly important

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

100.00% of 1 reviewers that rated this feature as important or highly important

Business model where clients pay their lawyer a fee only if the case is won/settled successfully

0% of 0 reviewers...

Streamlines the entire accounting process, from ledger entries and expense tracking to accounts payable, financial reporting and more.

0% of 0 reviewers...

Manage budgets, track and optimize spending and align capacity to workload demand

0% of 0 reviewers...

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

0% of 0 reviewers...

Reports that show customers their invoices, payments, and balance on the account

100.00% of 2 reviewers that rated this feature as important or highly important

Invoices that can be tailored according to company's branding, payment terms and personalized information

90.48% of 21 reviewers that rated this feature as important or highly important

Alter the layout and content of reports

100.00% of 1 reviewers that rated this feature as important or highly important

Assembly of graphs and charts for visualizing and tracking statistics/metrics

0% of 0 reviewers...

Protect sensitive data for digital privacy

100.00% of 1 reviewers that rated this feature as important or highly important

Store, manage, and track all electronic documents in a centralized location

0.00% of 1 reviewers that rated this feature as important or highly important

Process of automatically notifying clients when payments fail to ensure invoices are paid

0% of 0 reviewers...

Receive an automatic notification when the exact same payment is about to be initiated for the second time

50.00% of 2 reviewers that rated this feature as important or highly important

Transfer money electronically between two bank accounts

50.00% of 2 reviewers that rated this feature as important or highly important

Electronically collect payments for goods or services

50.00% of 2 reviewers that rated this feature as important or highly important

Integrate with existing ERP systems

0% of 0 reviewers...

Estimate expected cost based on various factors before a project begins

0% of 0 reviewers...

Plan, pay and track business related expenses.

0% of 0 reviewers...

Monitor and record expenses such as purchases or charges incurred

62.96% of 108 reviewers that rated this feature as important or highly important

Plan, manage, and track the financial activities of an individual or organization

71.19% of 59 reviewers that rated this feature as important or highly important

This capability helps you generate detailed financial reports, monitor performance, and customize outputs for various needs. Reviewers appreciate the variety and clarity of reports, though some wish for improved customization and budget reporting within the platform.

80.45% of 179 reviewers that rated this feature as important or highly important

Generates detailed profit and loss, balance sheet, and cash flow reports. Reviewers value Excel export and stakeholder presentation features.

102 reviewers rated this feature

Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history

50.00% of 4 reviewers that rated this feature as important or highly important

Software specialized for accountants and accounting firms

150.00% of 2 reviewers that rated this feature as important or highly important

Primarily serving architecture, engineering, and construction industry professionals

0% of 0 reviewers...

Intended for medical use such as diagnosis, treatment, and consultation

0% of 0 reviewers...

For realtors, real estate investors, property managers, and other real estate professionals.

0% of 0 reviewers...

Designed for small businesses

92.86% of 42 reviewers that rated this feature as important or highly important

Form predictions based on past and present data/trends

33.33% of 3 reviewers that rated this feature as important or highly important

Identify and prevent suspicious activity

0% of 0 reviewers...

Manage revenue acquired through grants, donations, and other sources (accountability vs. profitability)

33.33% of 3 reviewers that rated this feature as important or highly important

You get a straightforward general ledger for tracking transactions, categorizing income and expenses, and generating reports. Users think it's easy to navigate and update, but some mention missing functions like reversing journals and year-end closing automation.

71.35% of 192 reviewers that rated this feature as important or highly important

Enables transaction-level drilldowns and custom reporting. Users highlight its role in simplifying paperwork and tracking expenses.

105 reviewers rated this feature

Business model that charges based on the amount of time spent on an hourly basis

0% of 0 reviewers...

Sage Accounting offers clear income and balance sheet views, making it easy for you to track income, expenses, and assets. Some reviewers find the statements straightforward and customizable, though a few mention limited flexibility for nonprofits and reporting adaptability.

83.77% of 154 reviewers that rated this feature as important or highly important

Offers clear, customizable reports for tracking income, expenses, and overall financial health. Users value its support for IFRS and ease of use, even for non-accountants.

81 reviewers rated this feature

Provides tailored tools for sectors like construction, manufacturing, and distribution. These include job tracking, cost codes, and specialized reporting formats that align with industry workflows.

0 reviewers rated this feature

Tracks stock levels, assemblies, and costing methods like FIFO and LIFO. Businesses use it to monitor inventory movement, manage reordering, and maintain accurate valuation across multiple locations.

0 reviewers rated this feature

Create invoices from scratch or have recurring invoices

76.09% of 46 reviewers that rated this feature as important or highly important

Store and view prior invoices for each account/client

50.00% of 22 reviewers that rated this feature as important or highly important

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

94.44% of 36 reviewers that rated this feature as important or highly important

Creation, processing, verification, and execution of invoices till the payment is made

83.87% of 62 reviewers that rated this feature as important or highly important

Breaks down project phases, tracks labor and material costs, and links expenses to revenue-driving activities. Teams use it to monitor profitability and control budgets in real time.

0 reviewers rated this feature

Syncs contacts, reports, and receipts with Outlook, Excel, and OneDrive. This enables smoother collaboration, centralized document access, and faster data sharing across teams.

0 reviewers rated this feature

Access software remotely via mobile devices

71.43% of 21 reviewers that rated this feature as important or highly important

Access the system via a mobile application

50.00% of 2 reviewers that rated this feature as important or highly important

Clients can submit payments via mobile devices

0.00% of 1 reviewers that rated this feature as important or highly important

Manage the accounting and financial aspects of multiple locations or companies in a single location

50.00% of 2 reviewers that rated this feature as important or highly important

Manage and handle various international currencies

0.00% of 5 reviewers that rated this feature as important or highly important

Manage and support multiple locations

0% of 0 reviewers...

Create, send, and view electronic invoices

61.54% of 52 reviewers that rated this feature as important or highly important

Accept and process online payment transactions

22.22% of 9 reviewers that rated this feature as important or highly important

Flag a transaction when a customer pays more than they owe and either refund the overpayment or save the overpayment as a credit

0% of 0 reviewers...

Allow customers to make a partial payment on an invoice and track remaining debt

0% of 0 reviewers...

Tracking, managing, and initiating the transfer of funds for overdue customer payments

100.00% of 2 reviewers that rated this feature as important or highly important

Accept, record, and reconcile financial transactions

73.85% of 65 reviewers that rated this feature as important or highly important

Reconcile payments with corresponding invoices or orders for accounting purposes

0% of 0 reviewers...

Manage employee salary processes, data, taxes, and records administration efficiently

45.45% of 11 reviewers that rated this feature as important or highly important

A type of financial statement used to record and report an organization's revenues, costs, and expenses over a specific amount of time

81.08% of 37 reviewers that rated this feature as important or highly important

Manage and track financials on a project-to-project basis

75.00% of 4 reviewers that rated this feature as important or highly important

Business model that bills clients an amount based on the project/task/job performed

0% of 0 reviewers...

Create, send, and track purchase orders and their statuses

40.00% of 5 reviewers that rated this feature as important or highly important

Aligns purchase orders with incoming invoices and receiving reports

0% of 0 reviewers...

Generate quotes or estimates for customers

200.00% of 2 reviewers that rated this feature as important or highly important

Active reporting of data and metrics

0% of 0 reviewers...

A list of customers and their payments due updated on a monthly basis

0% of 0 reviewers...

Automated process of charging customers at regular intervals for repeated access or use of a product or service

80.00% of 10 reviewers that rated this feature as important or highly important

Timed notification for any upcoming task, deadline, appointment, or activity

0% of 0 reviewers...

Access work applications remotely, for when working away from the office and/or traveling

50.00% of 2 reviewers that rated this feature as important or highly important

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

88.89% of 9 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

77.78% of 36 reviewers that rated this feature as important or highly important

An accounting principle that identifies the specific conditions in which revenue is recognized and determines how to account for it.

100.00% of 2 reviewers that rated this feature as important or highly important

Securely stores data to prevent data loss or breaches

0% of 0 reviewers...

Track the amount of money spent on a certain product or with a certain supplier

0% of 0 reviewers...

Track the status over time for a request, process, asset, or transaction

50.00% of 2 reviewers that rated this feature as important or highly important

Create, manage and track all task activities and progression

0% of 0 reviewers...

Calculate tax and make deductions on gross income from sources like wages, investments or self-employment

78.95% of 19 reviewers that rated this feature as important or highly important

Track tax-related transactions, tax remittance and tax reporting for various groups of employees and contractors

0% of 0 reviewers...

Implementation of various strategies to manage tax obligations via planning and maintaining compliance

57.14% of 14 reviewers that rated this feature as important or highly important

Set up connections to third-party platforms to improve business processes

75.00% of 4 reviewers that rated this feature as important or highly important

Log and record hours worked and costs spent to assist in billing and invoicing

100.00% of 1 reviewers that rated this feature as important or highly important

Measure and track time including hours worked and paid time off (PTO)

50.00% of 2 reviewers that rated this feature as important or highly important

Manage, record and track all business exchanges in form of money and its related interactions in the system

100.00% of 6 reviewers that rated this feature as important or highly important

Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.

33.33% of 3 reviewers that rated this feature as important or highly important

Get Advice

We can help you find the software with the features you need.

Preksha Buttan

Sage Accounting’s top-rated features help simplify core financial workflows by combining structured reporting, real-time payment tracking, and exportable data. They support faster decision-making and reduce manual effort across accounting and billing tasks.

Features

4.0 (551)

4.0

Based on 551 reviews

## Pricing

Value for money

3.9 (505)

Sage Accounting does not publish pricing details on its website. Buyers must contact the vendor directly to receive a quote tailored to their business needs. Based on buyer insights, most SMBs evaluating Sage Accounting budget around $100 per user per month.

Free Trial

[View pricing plan details](https://www.capterra.com/p/168740/Sage-One-UK/pricing/)

Accounting Start

$20.00

Flat Rate,Per Month

It includes:

-   Sage Copilot (AI-assistant)
-   Create & Send Invoices
-   Track What You're Owed
-   Simplify Bank Reconciliation

Accounting Standard

$40.00

Flat Rate,Per Month

It includes:

-   Manage & Submit CIS
-   Advanced Reporting
-   Send Quotes & Estimates
-   Cash Flow Forecasting
-   Purchase Invoice Management
-   Automated Receipt Capture

Accounting Plus

$50.00

Flat Rate,Per Month

It includes:

-   Budgeting Tools
-   Multi-Currency Support
-   Exchange Rate Gains & Loss Report
-   Inventory Management

Value for money

3.9 (505)

3.9

Based on 505 reviews

## Integrations

Sage Accounting connects with finance, payroll, and reporting systems through a mix of native and third-party links. These integrations help SMBs centralize data, reduce manual entry, and maintain consistency across their accounting workflows.

Popular integrations

[

Stripe](https://www.capterra.com/p/123889/Stripe/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

Zoho Expense](https://www.capterra.com/p/142384/Zoho-Expense/)[

Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/)[

Zoho Analytics](https://www.capterra.com/p/129749/Zoho-Analytics/)[

talech](https://www.capterra.com/p/155256/talech/)[

AutoEntry](https://www.capterra.com/p/227227/AutoEntry/)[

EZRentOut](https://www.capterra.com/p/134914/EZRentOut/)

Preksha Buttan

Senior Content Analyst

Connecting Sage Accounting with tools for payroll, reporting, and banking helps your finance lead reduce reconciliation errors, automate updates, and maintain visibility across key financial processes.

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

3.8 (497)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.8 (497)

3.8

Based on 497 reviews

## User reviews

Overall rating

4.1

Based on 572 reviews

Filter by rating

5(266)

4(196)

3(46)

2(28)

1(36)

Mentioned topic

Sorted by most recent

LJ

Lyn J.

Senior Manager

Construction

### "Sage Accounting Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

6/10

April 15, 2026

Overall my experience with has been positive however the system falls short in comparison to other competitors such as Xero.

Pros

My favourite feature within sage accounting is the versatile reports that are easy to use and provide a good amount of data visualisation.

Cons

My least favourite part of sage accounting is the initial complexity. This means it is not beginner friendly.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TF

Terry F.

Owner

Recreational Facilities and Services

### "Small Business transition "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 27, 2026

Merged my small business over a couple of years ago - I need to rely on a system that works how I work. I know that I can depend on the Sage service when I'm ready, and my accountant appreciates the ease of reporting. Sure I like the one time fee for software vs a monthly cost - but having a cloud based system and not having to cross my fingers at tax time is a blessing. Updates are built in.

Pros

Previous Simply Accounting user - Sage was a quick transition for a non-tech like me. Appreciate the ease of the program.

Cons

Good experience so far - I would categorize myself as a new user at this point. Appreciate the explanations.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SC

Scott C.

Executive Director

Non-Profit Organization Management

### "Very useful accounting software"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

March 24, 2026

Pros

It has a robust set of tools that make my daily bookkeeping, expense tracking, invoicing and reporting easy and accurate.

Cons

I would say there is a bit of a learning curve when coming to Sage Accounting with limited experience in other Sage products.

Switched from

[Wave](https://www.capterra.com/p/178021/Wave-Apps/)

I needed something with more accounting tools.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

VS

Vincent S.

Owner, Consultant and Accountant

Accounting

### "Bedford, Simply Accounting then Sage Accounting"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

6/10

March 24, 2026

I have bee using this evolving accounting software since 1981. It has evolved into Simply Accounting and then Sage Accounting. in the 80's and 90's we used to pay between $200.00 to $500.00 yearly and had more for our money then today, you even owned your license. Nowadays it has been converted to subscription type, charge our clients thousands of dollars. and if you cancel your subscription, you can no longer use the software, not even adjust all entries. These days our clients pay thousands of dollars without even owning their licenses. There must be still some other software that allow you to have control over your license. This is insight contemplating to seek other solutions. Shame that in 2026, technologically we may be advanced, however ethically I have my concerns. I still value integrity and recommend to my clients not to fall in the trap of technology, but instead consider their needs.

Pros

I find Sage accounting to be one of the most user friendly for all types of users. I consider it 95% complete. Which in my opinion excellent. No software solution in the market is genuine 100% complete. There will always be something missing.

Cons

For Offline users it has become one of the worst. I do not recommend it 100% for offline users. It has become extremely expensive.

Alternatives considered

[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)

Reasons for choosing Sage Accounting

It has become very expensive for my clients, specially that they have no control over their license. Without yearly subscription they cannot use the software. Pay thousands of dollars for borrowed solution is not worth it.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SB

Shirley B.

Property manager

Real Estate

### "Sage Review "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

March 24, 2026

Good. I have been using the program for over 20 years. I do not use payroll but the other portion of the program has always worked well for me.

Pros

The software is easy to use. The financial statements are clear. The reconciliation meets my industry standards

Cons

Does not calculate gst automatically I need to manually do this calculation. Inability to delete an entry if you make an error. It requires you to reverse the entry and then redo it.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TS

Ted S.

Owner

Architecture & Planning

### "Honest review."

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

5/10

March 24, 2026

Good, if you can afford to keep it after the enticing 6 month intro price. Beware and plan ahead. Might be useful to compare cost competitive alternatives before taking the trial.

Pros

Provides a comprehensive overview of financials.according to my bookkeepers, there are only a few snags.

Cons

Punishing price. The intro price is great and allows you to get set up. Be ready to shell put after six months, though.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MM

Marnie M.

CPA

Accounting

### "Great professional software"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

10/10

March 20, 2026

We've used this software for over 20 years and love it. It has all of the features we need to quickly get our work done and it's not glitchy like Quickbooks.

Pros

This is a professional level software at a very good price. My firm uses it for all our clients. It's easy to use if you know bookkeeping basics and has a lot of functionality.

Cons

Nothing. Sage is great. The only issue is that the desktop version doesn't have the ability to download transactions. We tried auto-entry but it doesn't meet our needs. We'd love to be able to import bank statements and have them auto-code the items. Auto-entry only matched with items that have already been entered.

Switched from

[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Quickbooks, especially QBO, is very glitchy and unreliable.

Alternatives considered

[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

[Xero](https://www.capterra.com/p/120109/Xero/)

Reasons for choosing Sage Accounting

Sage isn't glitchy. There is almost never any issue with Sage versus the constant issues with QBO. Sage is also much cheaper as no monthly subscription is needed.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JD

Jude D.

Volunteer Treasurer

Leisure, Travel & Tourism

### "very inexpensive, would need to upgrade if we had more transactions"

2.0

Overall Rating

2.0

2.0

Ease of Use

2.0

2.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

2/10

March 20, 2026

a bit frustrating - difficult to use Help specific to my Sage version. I have spent many hours trying to answer basic questions. I am very experienced in accounting software and had higher expectations.

Pros

it is very inexpensive; I am not positive, but I believe if we wanted to upgrade it would be easy to transfer the data

Cons

cannot change default setting on date periods for reports; gl activity report includes all prior year activity in opening and closing balances; cannot figure out how to include more detail in reports; no accruals for accounts payable

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JH

Jonathan H.

Warehouse Sales

Retail

### "Find another Accounting system"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

March 20, 2026

Overall the product does it's job if you need something super simple and have a set customer base to input. Anything with walk in traffic and random misc invoices will be impossible to find later and make life hell for users.

Pros

Not alot of great things to say about it... does the job for what it is and has decent accesibility but very mid product.

Cons

Searching for invoices, the QR code for payment, Invoice design, cant preset taxes per customer with excemptions, hassle to track items, customer support is brutal and very disappointing to deal with.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SW

Sylvia W.

Owner

Veterinary

### "Sage review"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

2.0

2.0

Likelihood to Recommend

6/10

March 20, 2026

I have gotten used to most parts. I do wish it was easier to navigate and find reports. Because it is difficult to change to another system I am stuck with Sage.

Pros

Reasonable priced. Can make notes on the invoices so I find that very helpful for my medical records and so client has a record as well

Cons

Can be difficult to navigate around and find things, especially reports. Cannot talk to a real person for support.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/168740/Sage-One-UK/reviews/)

## FAQs

Yes. Sage Accounting includes tools to calculate tax deductions, generate reports, and stay updated on tax legislation changes. These features support timely and accurate filing for small businesses.

Yes. Sage Accounting is a cloud-based solution, allowing users to access financial data from any device. It also includes automatic backups and built-in security features to protect sensitive information.

Sage Accounting is designed for small and midsize businesses, including freelancers and growing companies. It supports essential workflows like invoicing, expense tracking, and financial reporting.

Yes. Users can add secure online payment options to invoices, helping them get paid faster and reduce outstanding balances. Payment tracking is integrated into the invoicing workflow.

Yes. Sage Accounting includes features for tracking inventory levels, customizing job statuses, and identifying revenue-driving projects. These tools help businesses manage operations and profitability.

### Have more questions?

Connect with one of our advisors for a free consultation and save time in your software search.

## Sources

-   **Capterra reviews data:** Capterra reviews are collected from verified users for individual software products. [Learn more about how we source our data](https://www.capterra.com/resources/proprietary-data-research/).
    
-   **Capterra Shortlist:** Capterra Shortlist identifies the top products in our software categories based on a proprietary blend of user ratings and popularity. [Read the complete methodology here](https://www.capterra.com/resources/proprietary-data-research/#capterra-shortlist-methodology).
    
-   This product information came from Sage Accounting’s own online content in September 2025, including the product's website and its social media channels.
    

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### [The Most Valued Accounting Software Features by Business Size](https://www.capterra.com/resources/accounting-system-features-by-size/)

Published July 18, 2023 by [Amita Jain](https://www.capterra.com/resources/author/ajain/)

### [6 Accounting Tasks That Can Be Fully Automated](https://www.capterra.com/resources/accounting-automation/)

Published February 28, 2024 by [Leaman Crews](https://www.capterra.com/resources/author/leaman-crews-guest-contributor/)

### [3 Benefits and Challenges of Modern Accounting Solutions Over Manual Methods](https://www.capterra.com/resources/benefits-of-accounting-software/)

Published August 23, 2024 by [Amita Jain](https://www.capterra.com/resources/author/ajain/) and [Rina Rai](https://www.capterra.com/resources/author/rina-rai/)

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