# Sage Accounting Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Sage Accounting the right Accounting solution for you? Explore 646 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/168740/Sage-One-UK/reviews

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Sage Accounting

4.1 (646)

[View alternatives](https://www.capterra.com/p/168740/Sage-One-UK/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated June 24th, 2026

# Reviews of Sage Accounting

Ease of use

4.1

Customer Service

3.8

## Pros and Cons in Reviews

Andre C

AccountantAccounting, 2 - 10 employeesUsed the software for: More than 2 years.

“Inventory management is fairly easy to understand and implement, thanks to the inventory module and its integration with accounts payable and accounts receivable, making the inventory management feature within Sage a very favourable one when we notify our clients about which accounting packages they should use.“

July 2, 2026

MS

Max S

Assistant TreasurerNon-Profit Organization Management, 11 - 50 employeesUsed the software for: Less than 6 months.

“Our payroll addon is not functioning properly; you are unable to post it to the accounting side, and the workaround given by the Sage team is a manual workaround journal entry.“

June 24, 2026

SC

Scott C

Executive DirectorNon-Profit Organization Management, 2 - 10 employeesUsed the software for: Less than 6 months.

“It has a robust set of tools that make my daily bookkeeping, expense tracking, invoicing and reporting easy and accurate.“

March 24, 2026

VM

Valerie M

AccountantAccounting, Self-employedUsed the software for: More than 2 years.

“I can't generate a single report with all the projects included. If I have 15 projects, I have to generate 15 separate reports.“

January 20, 2026

AR

Alejandro R

Finance DirectorHuman Resources, 11 - 50 employeesUsed the software for: 6-12 months.

“Additionally, Sage provides good reporting functionalities, enabling clear visibility into financial performance and supporting informed decision-making.“

April 27, 2026

Robert E

DirectorHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: More than 2 years.

“The software is old-fashioned and filled with bugs, for example, when you select all transactions on a page it will then go and change ALL transactions in your directory - which can take hours to manually fix. When batch editing the attachments also freeze and you have to reset the entire page each time.“

August 3, 2025

AL

Alain L

ITComputer Networking, Self-employedUsed the software for: More than 2 years.

“Its intuitive interface, secure cloud-based platform, and clear visibility into cash flow make it a practical choice for everyday accounting tasks. While customer support and mobile performance could be improved, and customization options are somewhat limited compared to premium competitors, Sage delivers solid value for money.“

December 8, 2025

CS

Celia S

Executive DirectorCivic & Social Organization, 11 - 50 employeesUsed the software for: Less than 6 months.

“I don't like the way it prints cheques - I have to manually adjust every PDF before I print it and type in the comment line.“

June 24, 2026

## Showing most helpful reviews

Showing 1-25 of 642 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Phil C.  
Managing Director  
Management Consulting  
Used the software for: 2+ years

### "Accounting For The Small Business"

March 5, 2024

5.0

Pros

Easy to use, intuitive and with great reporting tools that allow me to keep on top of my business performance. Invoicing to clients, profit and loss reports, VAT returns, keep up to date on cash flow and knowing how my business is performing every day

Cons

I want to be able to compare this YTD performance with LYTD performance and that isn't possible to do

Alternatives considered

[Xero](https://www.capterra.com/p/120109/Xero/)

Reason for choosing Sage Accounting

Easy of use and the simplicity of installing it for the first time

Review Source

Response from Sage

August 8, 2024

Thank you for your review, Phil! We're thrilled that Sage Accounting's intuitive design and reporting tools are helping you manage your business effectively. We appreciate your feedback on year-to-date comparisons and will consider it for future updates. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

VS

Vincent S.  
Owner, Consultant and Accountant  
Accounting  
Used the software for: 2+ years

### "Bedford, Simply Accounting then Sage Accounting"

March 24, 2026

4.0

I have bee using this evolving accounting software since 1981. It has evolved into Simply Accounting and then Sage Accounting. in the 80's and 90's we used to pay between $200.00 to $500.00 yearly and had more for our money then today, you even owned your license. Nowadays it has been converted to subscription type, charge our clients thousands of dollars. and if you cancel your subscription, you can no longer use the software, not even adjust all entries. These days our clients pay thousands of dollars without even owning their licenses. There must be still some other software that allow you to have control over your license. This is insight contemplating to seek other solutions. Shame that in 2026, technologically we may be advanced, however ethically I have my concerns. I still value integrity and recommend to my clients not to fall in the trap of technology, but instead consider their needs.

Pros

I find Sage accounting to be one of the most user friendly for all types of users. I consider it 95% complete. Which in my opinion excellent. No software solution in the market is genuine 100% complete. There will always be something missing.

Cons

For Offline users it has become one of the worst. I do not recommend it 100% for offline users. It has become extremely expensive.

Alternatives considered

[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)

Reason for choosing Sage Accounting

It has become very expensive for my clients, specially that they have no control over their license. Without yearly subscription they cannot use the software. Pay thousands of dollars for borrowed solution is not worth it.

Review Source

CS

Celia S.  
Executive Director  
Civic & Social Organization  
Used the software for: Less than 6 months

### "Inexpensive... and it shows"

June 24, 2026

2.0

I am really disappointed with this software. I don't like using it at all. It was a huge downgrade from Sage 50 and I regret transitioning to Sage Accounting, but we were forced to retire Sage 50 by our IT department.

Pros

It's inexpensive and it's cloud-based. I can access it from any server or device, unlike Sage 50 which I could only access from my office.

Cons

I don't like the consolidated income statement (I wish it could be broken down by department). I don't like the way it prints cheques - I have to manually adjust every PDF before I print it and type in the comment line. It's also super buggy and confusing to use.

Switched from

[Sage 50 Accounting](https://www.capterra.com/p/174753/Sage-50cloud/)

Our IT department required us to switch to a cloud-based platform.

Review Source

BB

Bonnie B.  
Executive Director  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Avoid Sage Business Cloud Accounting if You Value Your Time (and sanity!)"

June 23, 2026

1.0

Our experience with Sage Accounting was extremely frustrating. Customer support was among the most frustrating aspects of our experience. It was very difficult to access, and when we did reach someone, it was nearly impossible to find a person who would take ownership of an issue and stay with it through resolution. Several problems took months to resolve, costing us significant time and creating unnecessary stress. We ultimately abandoned the product and moved to QuickBooks, which was a far better fit for our needs.

Pros

Sage Accounting handled basic bookkeeping functions reasonably well, and the cloud-based access was convenient. The product may be adequate for organizations with very simple accounting needs and no payroll integration requirements. Unfortunately, the positives were outweighed by significant limitations, technical issues, and the lack of effective customer support when problems arose.

Cons

Sage Accounting feels outdated compared with its competitors. The poor integration between the payroll and accounting modules created unnecessary duplication, confusion, and extra work. We also encountered repeated technical glitches that disrupted basic workflows and required far too much time to investigate and resolve. For a paid business accounting product, the reliability and functionality simply were not where they needed to be.

Review Source

SB

Shawn B.  
General Manager  
Food & Beverages  
Used the software for: 2+ years

### "Sage works!"

June 23, 2026

4.0

Sage is a good, value-based accounting package. I would definitely recommend for for small business owners that want to stay involved with their own finances, but are not accountants themselves. Accountants and bookkeepers would also love this because of all of the features and the ease of access of the reporting.

Pros

It's easy to use! Sage has logical flow to the information and how the work gets done. Once you know where everything is, you're flying. Reports are very good; you can get summaries or drill-down and find each transaction. Financial statements are easy to read and easy to produce. If you do run into a problem, the knowledge base is great and the customer service team really tries to solve every problem on the first go.

Cons

The bank connection can be a bit temperamental... I've had to re-connect countless times. Sometimes it offers the option to just re-enter the credential information, but that is not always the case. Hopefully, that is something they are working on (it has improved over time).

Alternatives considered

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Reason for choosing Sage Accounting

Value for the features is better in Sage.

Review Source

DB

David B.  
Accountant  
Accounting  
Used the software for: 2+ years

### "Sage 50 Review - 2026"

July 3, 2026

5.0

I find it preferable everytime. When a client says they use Sage accounting I am much happier to be working with them.

Pros

Sage Accounting UI is very easy to navigate. I also find the number of ways way that it keeps track of things is superior. For example, looking up journal entries by entry number.

Cons

A lot of people tend to use cloud based softwares due to it being a cheaper option. I believe Sage would be on the pricier side of accounting softwares.

Review Source

PM

Pierre-Yves M.  
president  
Information Technology and Services  
Used the software for: 2+ years

### "President of Info-Expertise inc."

June 23, 2026

5.0

My experience with Sage Accounting has been consistently positive over the last decade and a half. The transition to their cloud-based solution has made our financial management much more accessible and collaborative. I recommend this software without any hesitation to other business owners who need a balance of ease-of-use and deep reporting capabilities.

Pros

I have been using Sage software for 15 years and have found their cloud solution to be excellent. It is incredibly simple to navigate, which has significantly streamlined our daily accounting tasks. Furthermore, the ability to generate a wide variety of detailed reports with ease is a major advantage for our business operations. I highly recommend this product to any organization looking for a reliable and efficient accounting platform.

Cons

While the platform is robust, there is a learning curve when first migrating to the cloud-based interface compared to the legacy desktop versions. Additionally, while the reporting tools are powerful, it took some time to fully customize the dashboards to match our specific business requirements.

Review Source

EG

Ewa G.  
Director  
Retail  
Used the software for: 2+ years

### "A really helpful system for running a small business"

June 23, 2026

5.0

It’s a very good programme for a small business like mine. I’m not very experienced with accounting, so having good customer support is really important, and I’ve found that very helpful. There are also lots of useful tutorials in Sage University, which make it easier to learn and get confident with the system.

Pros

It has lots of really useful reports, which makes it easy to keep on top of everything. I also like being able to upload invoices, it really helps keep the books up to date without spending ages typing everything in. The bank feeds and live transactions are especially helpful too, they make reconciliation much easier and quicker.

Cons

Sometimes it isn’t very intuitive, and for certain options I need to spend a bit of time looking for where things are.

Review Source

CD

Colin D.  
Treasurer  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Great for our charity"

June 23, 2026

4.0

Generally positive, we were able to use Sage as a charity under the Sage support for Charities. Sage support has been spot on.

Pros

I am used to complex ERP systems, but for a charity, sage is more than sufficient to not be doing manual bookkeeping and accounting

Cons

There are things like not being able to disable cost centres. Some minor things also like not being able to use the keyboard as a shortcut for analysis items and department references. I've also failed at uploading budgets - all looks ok but didn't actually upload, so I gave up.

Review Source

BB

Brigitte B.  
President  
Information Technology and Services  
Used the software for: 2+ years

### "Honest review"

June 23, 2026

4.0

We have been using Sage for over eight years and will be continuing to do so. It has fulfilled our accounting needs.

Pros

Fast update, quick pricing update for what I sell, I can cost everything including non stock items..

Cons

We need pricing to go to the 4 decimal places instead of 2. We can log onto accounting to go to payroll but we can't go back to accounting without having to log in again.

Alternatives considered

[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)

Reason for choosing Sage Accounting

Pricing for what needed and priced right.

Review Source

JW

Jill W.  
President  
Construction  
Used the software for: 2+ years

### "Online Version is TERRIBLE. Desktop is GREAT"

January 23, 2026

1.0

Sage Online I would never recommend it is horrible, unreliable, frustrating, the worse online accounting software I have ever used. Sage 50 desktop I highly recommend.

Pros

Access anywhere, can see if client opened the invoice or quotes. That is the only pro to this software.

Cons

Unreliable, if there is any internet issues or their server issues, you may have duplicated or dropped entries. Server is slow. Careful when entering just a slight touch of a key and you may post something unintentionally or incomplete. File capacity for attachment for invoicing is too small. You have to attach multiple files and the allotment for that is too small. I end up emailing customers their files. Waste of time and irritates my customers. There is also not a proper receipt to send to customers. Too many steps involved for everything, you cannot see more than one thing at a time. For example open 2 tabs for comparison. The desktop version is superior.

Alternatives considered

[Xero](https://www.capterra.com/p/120109/Xero/)

Reason for choosing Sage Accounting

easy transition was a dumb decision There were many other software companies i considered but don't recall off the top of my head

Switched from

[Sage 50 Accounting](https://www.capterra.com/p/174753/Sage-50cloud/)

I paid for the software, when my computer crashed they would not allow me to reinstall with the updates I had paid for wanted me to pay again and that made me really angry

Review Source

MH

Mark H.  
Ceo  
Retail  
Used the software for: 6-12 months

### "Okay. Could be more Mobile Friendly."

January 17, 2026

3.0

Good for simple task. I am always on the move so I do 90% of my work on my phone. I hate how limited tge app is abd I have to sign onto my computer.

Pros

Promotions are a win. The price is goid when a promo is on. I dontbthink it os worth the full amount with the lack of option per teir.

Cons

Mobile App needs more options like the web version. I dont like that basic level xan not do simple things like minus discounts from orders or convert cad to usd. Error always happens on the app when reviewing money in or out. Wish i could delete an invoice. Wish i could interfate with my shopify.

Alternatives considered

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Reason for choosing Sage Accounting

Promo going on to try it out and ut was fir a long time.

Review Source

MM

Melinda M.  
Senior Manager  
Accounting  
Used the software for: 2+ years

### "Desktop great, Online a work in progress"

April 27, 2026

4.0

Overall I prefer the desktop for its reliability, but I have high hopes the online version will only continue to improve as that is the direction I think the industry is headed.

Pros

I have found sage Desktop to be consistent product. I have been using for over 15 years and I find it is extremely reliable and rarely experiences bugs. As someone who is incredibly busy I value this immensely.

Cons

As a hybrid worker when I finish work on my office PC and don't let it sync completely before opening the file on my home laptop, I have experienced sync issues and data corruption. I see the potential, but I think there is still much work to be done on the cloud side of Sage.

Alternatives considered

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Reason for choosing Sage Accounting

I consider recommending software based on my client needs and there level of competence as a user

Review Source

JM

Joshua M.  
Vice President  
Hospital & Health Care  
Used the software for: 2+ years

### "Pros and Cons with Sage Account"

December 11, 2025

5.0

Overall I strongly believe that Sage online offers very good value. Being able to do my accounting anywhere is very useful. The price is a great selling point as well. I have not found any major issues worth leaving. My small medical office enjoys the benefits of using Sage.

Pros

Sage online followers the KISS principle (Keep it simple for stupid \[Im stupid\]). They dont bog down the product with a large amount of bloat that never gets used. Ive used a few accounting programs, and sage wins on -Price -Usability -Not needing a 5 hr course to know where to find basic items. -Mobility. I can do my accounting anywhere that I have internet.

Cons

There are 2 things that Sage online does poorly compared to other products: 1. There is a slight Lag from when you type an account number to when the system knows what you are looking for. The only way to avoid this is to have a desktop accounting software. 2. No tutorials. Quickbooks has a learning library with videos to watch and follow along, I have not found the same with Sage.

Alternatives considered

[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)[Sage 50 Accounting](https://www.capterra.com/p/174753/Sage-50cloud/)[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[Xero](https://www.capterra.com/p/120109/Xero/)

Reason for choosing Sage Accounting

Sage Online was the best value for the features that I needed. I also really like sage 50, but that was outside of my budget.

Review Source

SC

Shane C.  
Locksmith  
Automotive  
Used the software for: 6-12 months

### "Mostly satisfied - could use a few more features "

December 18, 2025

4.0

For the most part Sage is an excellent product, but it could do with some improvements, things that would make me want to recommend this product to others, but Quickbooks has features that Sage doesn't that made things run a bit smoother overall. However your price is very agreeable for our small business

Pros

I like how easy it is to organize invoices, products and match banking records. The front page gives me a full view of of ingoing and outgoing expenses, I can see who still owes on invoices.

Cons

I would love to see a rearrange lines in an estimate or a quote, I think that is a very big oversight, something I miss from using Quickbooks. The help pages don't work on my browser (Chrome) which I think is pretty frustrating overall. I have noticed that the product filter doesn't work very well, something else that I find frustrating when I am trying to work in sections of inventory.

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

We were sold on Sage for its price point and several of the features, though once in the system there are absolutely features I miss from Quickbooks

Review Source

HR

Heather R.  
Owner and Bookkeeper  
Real Estate  
Used the software for: 2+ years

### "Highly Recommend Sage!"

January 20, 2026

5.0

I have been working with Sage since 2018 and have loved it all. I haven't had to use support in awhile, but it has always been really easy to contact someone and they are always super friendly and helpful. I love being able to add notes to invoices, credits and expenses as well as upload supporting documents. I knwo they always easily accessible.

Pros

Ease of Use, Ability to attach receipts to expenses, financial reporting - all great value for the cost of a subscription.

Cons

I just have a base membership for this particular company of mine and it doesn't allow for expenses to be entered, then paid later like a higher grade membership does, but I make it work :)

Alternatives considered

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Reason for choosing Sage Accounting

Price, ease of set up and use, functionality, and our Accounting Firm uses it.

Review Source

JH

Jon H.  
VP, Finance  
Real Estate  
Used the software for: 2+ years

### "Sage Business Cloud Review"

April 30, 2026

5.0

I have used it for several years for a small real estate development company and it has met all my needs. The customer support has been great when needed and the value for the money spent has exceeded my expectations.

Pros

The ease of filing GST and maintaining the books online. It is easy for several people to access the information anywhere and at the same time. It is easy to invoice customers as well as pay vendors.

Cons

Financial reporting can be a bit difficult at times depending on the information you are trying to extract.

Alternatives considered

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Reason for choosing Sage Accounting

Dynamics was too much and quickbooks didnt offer everything I wanted

Review Source

AB

Amanda B.  
Part Owner and Bookkeeper  
Automotive  
Used the software for: 2+ years

### "Very happy with Sage Accounting "

November 17, 2025

5.0

I really enjoy using Sage Accounting. It is nice to be able to access the program by logging in anywhere, create professional invoices, and easily keep track of the financial details of our business.

Pros

One of my favorite features of Sage Accounting is the format for invoicing. It is organized and neat.

Cons

I use the online Sage Accounting service. My only issue is that it processes a bit slow. When I am entering many items, one after another, it would be nice if the system was quicker.

Alternatives considered

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Reason for choosing Sage Accounting

It was recommended by our accountant and looked to be more suitable for running our business.

Review Source

LF

Lise F.  
Secrtary and treasurer  
Sports  
Used the software for: 2+ years

### "Evaluation"

April 27, 2026

5.0

Pros

The customer support and the facility to u8se the product are very good. Actually all opf the topics to choose fromn are easy to understand and used.

Cons

The only thing is that it is a very expansive product and not available to everyone. I'm retired and I do work on a volunteer base for a small and new non-profit organisation and responsible to a board of directors, they feeled that it was too expansive, the only version available at a decent price is the online version but being from the old school I do not like to use the online.

Alternatives considered

[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

Reason for choosing Sage Accounting

I used to work in administration and the whole accounting for a large Non-profit and used it for over 20 years. It was then called Simply accounting.

Review Source

AR

Aaron R.  
Certified Professional Bookkeeper  
Accounting  
Used the software for: 1-2 years

### "Give us the functionality we ask for!"

November 4, 2025

2.0

Honestly, wish you'd find a way to take Sage 50 and just make it cloud based. I love Sage 50. Sage Accounting is far too limited in functionality. It's leagues behind Xero and QBO - I hate QBO personally.

Pros

I like that my customers can do their own invoicing through Sage Accounting & I can pull the data in to Sage 50.

Cons

The inability to give multiple users permissions to use the app. The inability to adjust tax codes for my own use. The inability to issue receipts - come on - why is this still an issue? Should have been included with the first release and we've been asking for this functionality forever. The inability to adjust invoices beyond the templates. Limited apps for integration.

Alternatives considered

[Qbo](https://www.capterra.com/p/220110/qbo/)[FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)[Wave](https://www.capterra.com/p/178021/Wave-Apps/)[Xero](https://www.capterra.com/p/120109/Xero/)

Reason for choosing Sage Accounting

I like that I can pull the invoices and payments directly into Sage 50. It's actually the ONLY reason I chose it over Wave for my customers doing their own invoicing.

Review Source

MF

Mohammed F.  
Accounting Manager  
Education Management  
Used the software for: 2+ years

### ""A Trustworthy Accounting Tool that saves time and reduces stress""

April 21, 2026

5.0

Using Sage Accounting, my overall experience has been positive. Invoice processing, bank reconciliation and generating financial statement has proven to be a reliable accounting software.

Pros

Using of sage small business cloud accounting I can confidently say it has given a completely different way we manage our accounts and finances. First of all, it is well organized and with minimal training you can use it. The financial report are clear as like, generating Profit and Loss Account, Balance Sheet, Trial balance and Cash Flow statement just a few click. It also time saving due to you can reconcile automated bank transactions. You can generate recurring invoices. It is highly recommended for small to medium sized business.

Cons

I know sage accounting software is user friendly but few areas need improvement. For example, customer support is not always easy for online or cloud accounting compare with desktop sage accounting. This is not helpful when you need a quick answer.

Review Source

AR

Alejandro R.  
Finance Director  
Human Resources  
Used the software for: 6-12 months

### "Strong Fundamentals, but User Experience Needs Improvement"

April 27, 2026

5.0

Overall, my experience with Sage Accounting has been positive. It is a reliable platform that covers essential accounting needs such as invoicing, expense tracking, and bank reconciliation, making it suitable for managing day-to-day financial operations efficiently. The system provides a good level of structure and control, which is particularly valuable for small to medium-sized businesses. Over time, I have found it to be stable and dependable, especially for maintaining organized financial records and generating standard reports.

Pros

Sage Accounting stands out for its user-friendly interface and solid core accounting features, making it easy to manage day-to-day financial operations efficiently. The platform offers reliable tools for invoicing, expense tracking, and bank reconciliation, which help streamline workflows and save time. Another strong advantage is its integration capabilities with other business tools, allowing for smoother financial management across systems. Additionally, Sage provides good reporting functionalities, enabling clear visibility into financial performance and supporting informed decision-making.

Cons

While Sage Accounting offers solid core features, there are some limitations that can affect the overall experience. The interface, although functional, can feel somewhat outdated compared to more modern competitors, and certain workflows are not as intuitive as they could be. Customization options are also limited, particularly when it comes to reporting and adapting the platform to more complex business needs. Additionally, integration with some third-party tools can require extra steps or may not be as seamless as expected.

Review Source

AB

Alexis B.  
Sales Associate  
Retail  
Used the software for: 2+ years

### "Great program for variety of businesses"

May 5, 2026

4.0

It works well for what it is, adding products and customers are fairly easy and simple to learn. It is a great tool for running a small business.

Pros

You can email the invoices to customers instantly for requesting payment, or as a form of reciept. The invoice system is simple to understand and finding products is easy as well- so long as you know exactly what you are looking for.

Cons

Returns/refunds are confusing and writing stock off for store use is also a little difficult, as you need to open two tabs and search each item individually for their cost.

Review Source

PL

Paul L.  
Co-owner  
Food & Beverages  
Used the software for: 2+ years

### "Easy to use and very useful!"

March 17, 2026

4.0

Pleased with features and easy to use for invoicing. Helps us see where things are at, at any given time.

Pros

One-stop shop for our business finances. Features and setup are practical. Easy to navigate and work with.

Cons

Having only one person able to receive a code for logging in. Two of us use the account and when one gets logged out, the other has to get a code to log in. Only one person is able to get the code.

Review Source

BD

Blanka D.  
Owner  
Accounting  
Used the software for: 2+ years

### "Not to impressed with 10+ years of Sage Accounting"

April 30, 2026

2.0

Overall, the customer support is disappointing and often unhelpful. The platform is not very intuitive and can be difficult to navigate, especially for clients who are not familiar with accounting software. Payroll not being built into the system adds unnecessary complexity and results in additional costs, making workflows less efficient. The reconciliation process could be significantly improved, and both invoicing and expense tracking lack the level of efficiency and automation that is now standard in many competing tools. While Sage does market AI capabilities, they are not meaningfully integrated into the core user experience of Sage Business Cloud Accounting. In practice, many everyday workflows still feel manual and lack the level of intelligent automation now expected in modern accounting software.

Pros

While I didn’t personally find the platform to offer strong value for money, I’ve worked with it extensively because many of my clients use it. The financial reporting is adequate and gets the job done; however, it feels limited when compared to other platforms like QuickBooks Online. The range of reporting options and the level of customization available there allow users to tailor reports far more effectively and extract more meaningful insights.

Cons

Due to limited integrations, I eventually transitioned most of my clients from Sage Business Cloud Accounting to QuickBooks Online. A key example is payroll—since it is not natively built into the platform, it requires additional tools, leading to added costs, inefficiencies, and a more fragmented workflow.

Review Source

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