# Sage Accounting Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Sage Accounting the right Accounting solution for you? Explore 648 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/168740/Sage-One-UK/reviews/

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Sage Accounting

4.1 (648)

[View alternatives](https://www.capterra.com/p/168740/Sage-One-UK/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated July 21st, 2026

# Reviews of Sage Accounting

Ease of use

4.1

Customer Service

3.8

## Pros and Cons in Reviews

Andre C

AccountantAccounting, 2 - 10 employeesUsed the software for: More than 2 years.

“Inventory management is fairly easy to understand and implement, thanks to the inventory module and its integration with accounts payable and accounts receivable, making the inventory management feature within Sage a very favourable one when we notify our clients about which accounting packages they should use.“

July 2, 2026

MS

Max S

Assistant TreasurerNon-Profit Organization Management, 11 - 50 employeesUsed the software for: Less than 6 months.

“Our payroll addon is not functioning properly; you are unable to post it to the accounting side, and the workaround given by the Sage team is a manual workaround journal entry.“

June 24, 2026

SC

Scott C

Executive DirectorNon-Profit Organization Management, 2 - 10 employeesUsed the software for: Less than 6 months.

“It has a robust set of tools that make my daily bookkeeping, expense tracking, invoicing and reporting easy and accurate.“

March 24, 2026

Robert E

DirectorHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: More than 2 years.

“The software is old-fashioned and filled with bugs, for example, when you select all transactions on a page it will then go and change ALL transactions in your directory - which can take hours to manually fix. When batch editing the attachments also freeze and you have to reset the entire page each time.“

August 3, 2025

AR

Alejandro R

Finance DirectorHuman Resources, 11 - 50 employeesUsed the software for: 6-12 months.

“Additionally, Sage provides good reporting functionalities, enabling clear visibility into financial performance and supporting informed decision-making.“

April 27, 2026

CS

Celia S

Executive DirectorCivic & Social Organization, 11 - 50 employeesUsed the software for: Less than 6 months.

“I don't like the way it prints cheques - I have to manually adjust every PDF before I print it and type in the comment line.“

June 24, 2026

AL

Alain L

ITComputer Networking, Self-employedUsed the software for: More than 2 years.

“Its intuitive interface, secure cloud-based platform, and clear visibility into cash flow make it a practical choice for everyday accounting tasks. While customer support and mobile performance could be improved, and customization options are somewhat limited compared to premium competitors, Sage delivers solid value for money.“

December 8, 2025

LF

Lise F

Secrtary and treasurerSports, Self-employedUsed the software for: More than 2 years.

“I'm retired and I do work on a volunteer base for a small and new non-profit organisation and responsible to a board of directors, they feeled that it was too expansive, the only version available at a decent price is the online version but being from the old school I do not like to use the online.“

April 27, 2026

## Showing most helpful reviews

Showing 1-25 of 648 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Phil C.  
Managing Director  
Management Consulting  
Used the software for: 2+ years

### "Accounting For The Small Business"

March 5, 2024

5.0

Pros

Easy to use, intuitive and with great reporting tools that allow me to keep on top of my business performance. Invoicing to clients, profit and loss reports, VAT returns, keep up to date on cash flow and knowing how my business is performing every day

Cons

I want to be able to compare this YTD performance with LYTD performance and that isn't possible to do

Alternatives considered

[Xero](https://www.capterra.com/p/120109/Xero/)

Reason for choosing Sage Accounting

Easy of use and the simplicity of installing it for the first time

Review Source

Response from Sage

August 8, 2024

Thank you for your review, Phil! We're thrilled that Sage Accounting's intuitive design and reporting tools are helping you manage your business effectively. We appreciate your feedback on year-to-date comparisons and will consider it for future updates. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

VS

Vincent S.  
Owner, Consultant and Accountant  
Accounting  
Used the software for: 2+ years

### "Bedford, Simply Accounting then Sage Accounting"

March 24, 2026

4.0

I have bee using this evolving accounting software since 1981. It has evolved into Simply Accounting and then Sage Accounting. in the 80's and 90's we used to pay between $200.00 to $500.00 yearly and had more for our money then today, you even owned your license. Nowadays it has been converted to subscription type, charge our clients thousands of dollars. and if you cancel your subscription, you can no longer use the software, not even adjust all entries. These days our clients pay thousands of dollars without even owning their licenses. There must be still some other software that allow you to have control over your license. This is insight contemplating to seek other solutions. Shame that in 2026, technologically we may be advanced, however ethically I have my concerns. I still value integrity and recommend to my clients not to fall in the trap of technology, but instead consider their needs.

Pros

I find Sage accounting to be one of the most user friendly for all types of users. I consider it 95% complete. Which in my opinion excellent. No software solution in the market is genuine 100% complete. There will always be something missing.

Cons

For Offline users it has become one of the worst. I do not recommend it 100% for offline users. It has become extremely expensive.

Alternatives considered

[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)

Reason for choosing Sage Accounting

It has become very expensive for my clients, specially that they have no control over their license. Without yearly subscription they cannot use the software. Pay thousands of dollars for borrowed solution is not worth it.

Review Source

RJ

Rita J.  
Controller  
Building Materials  
Used the software for: Less than 6 months

### "Need to Modernize it More"

July 7, 2026

3.0

It's okay, not the most user-friendly. The price we're paying is not worth it. Should be charged less.

Pros

The reporting feature is good. Provides a lot of detail. Reports are visually appealing. Like the feature of account statements where I can click on the invoice and brings it up without searching for it.

Cons

The invoices and payments/receipts are separated. I would like to see everything under each vendor's or customer's account. I have to do a lot of digging and searching around to ensure we don't pay an invoice twice. I don't like that Sage allows to pay one-off payments without documenting it as a bill. If I look up an invoice or bill, it will not show. I would then have to look under payments to see if a bill was paid. This feature gets very frustrating and is time consuming.

Alternatives considered

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Reason for choosing Sage Accounting

Sage was set up before I started at the company

Review Source

BB

Bonnie B.  
Executive Director  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Avoid Sage Business Cloud Accounting if You Value Your Time (and sanity!)"

June 23, 2026

1.0

Our experience with Sage Accounting was extremely frustrating. Customer support was among the most frustrating aspects of our experience. It was very difficult to access, and when we did reach someone, it was nearly impossible to find a person who would take ownership of an issue and stay with it through resolution. Several problems took months to resolve, costing us significant time and creating unnecessary stress. We ultimately abandoned the product and moved to QuickBooks, which was a far better fit for our needs.

Pros

Sage Accounting handled basic bookkeeping functions reasonably well, and the cloud-based access was convenient. The product may be adequate for organizations with very simple accounting needs and no payroll integration requirements. Unfortunately, the positives were outweighed by significant limitations, technical issues, and the lack of effective customer support when problems arose.

Cons

Sage Accounting feels outdated compared with its competitors. The poor integration between the payroll and accounting modules created unnecessary duplication, confusion, and extra work. We also encountered repeated technical glitches that disrupted basic workflows and required far too much time to investigate and resolve. For a paid business accounting product, the reliability and functionality simply were not where they needed to be.

Review Source

MP

Mark P.  
Proprietor  
Graphic Design  
Used the software for: 6-12 months

### "Much easier since using Sage Accounting."

June 23, 2026

4.0

Overall, Sage Accounting makes my life easier and does everything I need. As a business, I appreciate being able to save time, and for the best part, that's what Sage Accounting does for me.

Pros

I like the fact that it does almost everything that my business needs, and it's easy to do. Lots of time saved.

Cons

There are a couple of steps that, when you're using Sage Accounting, could be quicker.A couple of user interface tweaks are needed, I think.

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

QuickBooks was unreliable. Sage did everything that QuickBooks couldn't do properly.

Review Source

CS

Celia S.  
Executive Director  
Civic & Social Organization  
Used the software for: Less than 6 months

### "Inexpensive... and it shows"

June 24, 2026

2.0

I am really disappointed with this software. I don't like using it at all. It was a huge downgrade from Sage 50 and I regret transitioning to Sage Accounting, but we were forced to retire Sage 50 by our IT department.

Pros

It's inexpensive and it's cloud-based. I can access it from any server or device, unlike Sage 50 which I could only access from my office.

Cons

I don't like the consolidated income statement (I wish it could be broken down by department). I don't like the way it prints cheques - I have to manually adjust every PDF before I print it and type in the comment line. It's also super buggy and confusing to use.

Switched from

[Sage 50 Accounting](https://www.capterra.com/p/174753/Sage-50cloud/)

Our IT department required us to switch to a cloud-based platform.

Review Source

KS

Kelly S.  
Administrator  
Machinery  
Used the software for: 2+ years

### "Sage Accounting"

July 13, 2026

4.0

I have found it overall very easy to use, I don’t come from an accounting/bookkeeping background and have been able to figure out some stuff on my own as well as using the forums and customer support. I do wish however customer support was available 24/7 and not a bot.

Pros

I like that it feels and is very straightforward. It’s not too flashy, just basic. It’s good for anyone new to bookkeeping or advanced accounting.

Cons

How much everything costs to add on (payroll-additional employees = more $) customer support not being available 24/7

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

My Quickbooks was easy enough but was having issues transporting data appropriately from our accounts and it was difficult to try and fix

Review Source

JS

Jake S.  
Owner-operator  
Internet  
Used the software for: 6-12 months

### "Decent enough free software but a bit too limited for me. "

June 29, 2026

3.0

Tried to use it to get ready for making tax digital. Not sure this is the right solution for me though.

Pros

Tried the free product, pretty good but not quite enough for me. Like the fact it’s free and could link a bank account. Also easy to access for my accountant. But needed to be able to add more than one. Not sure it’s right for me.

Cons

Functionality a bit too limited on free product. Can’t link all my accounts and cards. I know they have more features on paid tiers but not sure the free one does enough to be useful.

Alternatives considered

[Zoho Books](https://www.capterra.com/p/163115/Zoho-Books/)[FreeAgent](https://www.capterra.com/p/122008/FreeAgent/)

Reason for choosing Sage Accounting

Tried out the free version. Not quite right for me.

Review Source

DB

David B.  
Accountant  
Accounting  
Used the software for: 2+ years

### "Sage 50 Review - 2026"

July 3, 2026

5.0

I find it preferable everytime. When a client says they use Sage accounting I am much happier to be working with them.

Pros

Sage Accounting UI is very easy to navigate. I also find the number of ways way that it keeps track of things is superior. For example, looking up journal entries by entry number.

Cons

A lot of people tend to use cloud based softwares due to it being a cheaper option. I believe Sage would be on the pricier side of accounting softwares.

Review Source

SB

Shawn B.  
General Manager  
Food & Beverages  
Used the software for: 2+ years

### "Sage works!"

June 23, 2026

4.0

Sage is a good, value-based accounting package. I would definitely recommend for for small business owners that want to stay involved with their own finances, but are not accountants themselves. Accountants and bookkeepers would also love this because of all of the features and the ease of access of the reporting.

Pros

It's easy to use! Sage has logical flow to the information and how the work gets done. Once you know where everything is, you're flying. Reports are very good; you can get summaries or drill-down and find each transaction. Financial statements are easy to read and easy to produce. If you do run into a problem, the knowledge base is great and the customer service team really tries to solve every problem on the first go.

Cons

The bank connection can be a bit temperamental... I've had to re-connect countless times. Sometimes it offers the option to just re-enter the credential information, but that is not always the case. Hopefully, that is something they are working on (it has improved over time).

Alternatives considered

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Reason for choosing Sage Accounting

Value for the features is better in Sage.

Review Source

MM

Marnie M.  
CPA  
Accounting  
Used the software for: 2+ years

### "Great professional software"

March 20, 2026

5.0

We've used this software for over 20 years and love it. It has all of the features we need to quickly get our work done and it's not glitchy like Quickbooks.

Pros

This is a professional level software at a very good price. My firm uses it for all our clients. It's easy to use if you know bookkeeping basics and has a lot of functionality.

Cons

Nothing. Sage is great. The only issue is that the desktop version doesn't have the ability to download transactions. We tried auto-entry but it doesn't meet our needs. We'd love to be able to import bank statements and have them auto-code the items. Auto-entry only matched with items that have already been entered.

Alternatives considered

[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[Xero](https://www.capterra.com/p/120109/Xero/)

Reason for choosing Sage Accounting

Sage isn't glitchy. There is almost never any issue with Sage versus the constant issues with QBO. Sage is also much cheaper as no monthly subscription is needed.

Switched from

[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Quickbooks, especially QBO, is very glitchy and unreliable.

Review Source

HF

Heike F.  
President  
Broadcast Media  
Used the software for: 1-2 years

### "Accountant cannot access my online files"

January 21, 2026

3.0

Overall completely dissatisfied with this Sage product with my accountant not being able to access my files as promised. I will revise my review if and when Sage offers a solution to my dilemma. Thinking of switching to Quickbooks online which means I lose another year of data.

Pros

I am using business cloud and I like many of the features. It is relative easy to learn and easy to use. I like that I can access my files from a PC and from a Mac

Cons

I switched to business cloud on the recommendation of my accountant who uses Sage 50. I do my own bookkeeping and I wanted my accountant to have direct access to my files. He was also supposed to get me up and running on the new to me software. Because I was running late with tax returns I handed one year's worth of bookkeeping to the accountant firm. They would then migrate the date from their Sage 50 into my business cloud for a seamless transition. I was assured that this was not a problem by Sage and my then accountant. Well the accountant was not able to migrate the data because they could not gain access to my account. I even gave them my personal sign in but they were unable to migrate the data. I was so disappointed that I switched accountants. I lost a whole year worth of historical data and had to start a new file. Well, at the end of this year my new accountant ran into the same problem. He was not able to access my accounts and Sage support was not able to solve the probem. He spent several hours with them in chat and I have the chat files to prove he tried (phone support is not provided). This I find unbelievable and unacceptable and so does he. The problem has not be solved to date! Truly this must be a structual problem known to Sage So, I am stuck now paying the subcription for Sage cloud even though it does not do what I was promised. I find this very questionable and deceptive.

Alternatives considered

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Reason for choosing Sage Accounting

accountants advice. He is using Sage product.

Switched from

[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)

Software was outdated (very good though) and I wanted my accountant to have cloud access and my files backed up.

Review Source

RL

Renaud L.  
Président  
Broadcast Media  
Used the software for: 1-2 years

### "Not very happy"

December 2, 2025

2.0

Slow to operate, not user-friendly at all... no possibilities to talk to a human when we need it. And the chat is not helpful because most of times, people on the other side are far away, doesn't understand the problem we have and have a very basic knowledge about the product. It seems that they even don't talk the same language than us. It appears that it's a machine that translate. And it doesn't translate well.

Pros

There is nothing I like in the only affordable version. Don't forget this : if we use the basic platform is because we are not professionals. We run small businesses and we do not have the luxury to waste time with a system that is not easy to use.

Cons

Unfortunately, we need an accounting system but I'd rather use any other than yours. The only thing that retains me is the time needed to migrate over another platform. But be sure I will do as soon as I can if you don't review the whole thing to work better and be more user-friendly.

Alternatives considered

[Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)

Reason for choosing Sage Accounting

INFO : On the last question, you don't have every answer. WHO THE HELL WROTE THIS SURVEY !!! Because I was happy with the old Simply accounting. I thought that your on line platform would be working great but I'm VERY disappointed.

Switched from

[Sage 50 Accounting](https://www.capterra.com/p/174753/Sage-50cloud/)

IFO : for the last question, my answer is SIMPLE COMPTABLE. but It was not in the list. No choice... the old version doesn't work on Mac and we changed our computer system to Mac. Not happy about using your new system on line.

Review Source

LH

Leslie H.  
Owner  
Retail  
Used the software for: 1-2 years

### "Don't walk, run (away)"

May 1, 2026

1.0

Run, run far away from this awful software. I'm in the process of switching to Quickbooks. I wouldn't use Sage again if it was free.

Pros

Literally nothing. Sage 50 was at least usable, the cloud accounting is absolutely terrible. Not intuitive at all.

Cons

linked bank accounts only update after several days (One hasn't updated for 21 days at the moment). They un-sync constantly. We have 2 separate companies, only one uses Sage accounting, but the other company uses Sage Payroll (only payroll). Somehow an EMPLOYEE of the company that uses PAYROLL ONLY software suddenly had their name as the main person in the accounting software even though they don't work for the this company (I am the only one who uses either companies sage software and I would never have changed the name). Bank rules don't work, I've watched every video, and tried a dozen ways (including having someone online try and help). The simply don't work. The Payroll software is just as bad...

Alternatives considered

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Reason for choosing Sage Accounting

Was already using Sage, expected the accounting software to be the same

Switched from

[Sage 50 Accounting](https://www.capterra.com/p/174753/Sage-50cloud/)

Needed to be able to use the software while not in the office

Review Source

AC

Annie C.  
CEO  
Alternative Medicine  
Used the software for: 2+ years

### "Possibility on the app"

May 4, 2026

5.0

I love that and its overall easy to use but i would need more explication overall for using the app more

Pros

Everything at large☺️ invoicing, financial report, the attachment possibility for my clients in coaching

Cons

In french sorry rapprochement bancaire because i didn’t find information to do this action correctly

Switched from

[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

More easy and more action possibility for my business

Review Source

LK

Lyndsay K.  
Administration  
Business Supplies and Equipment  
Used the software for: 1-2 years

### "Not a sage online fan"

May 6, 2026

3.0

Overall I found sage online very frustrating to use and not user friendly. The desktop version is possibly better.

Pros

I found it worked fairly well for keeping track of expenses, although it was a time consuming process to match everything up and reconcile. We had quick access to our customer data base.

Cons

I did not like sage online. I feel there could be many improvements made. It had a very difficult time working with my bank uploading transaction. Often times there would be many missing and id have to input them manually. I do not like that when I cancelled I could not download a usable file to save for tax purposes later, nor download a usable customer list. Also, in the app it would constantly sign out our guys in the field so everytime they wanted to write up an invoice on site they would have to log back in. Just not user friendly.

Alternatives considered

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Reason for choosing Sage Accounting

It was a cheaper alternative and my bookkeeper was familiar with sage.

Review Source

JP

Jane P.  
Administrative Assistant Receptionist  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Sage and its quirks- positive and negative"

January 16, 2026

3.0

Overall, I like the simplicity of the program. I have no problem recommending it due to my past experience.

Pros

Sage is a fairly simple program that I have used in multiple job settings and my current job has had a fair number of issues with Sage. The Transaction Manager constantly stops working and slows things down. That being said, it is an easy program to use and I love the configuration for Sage Cloud.

Cons

Sage has a habit of constantly deleting clients. We have noticed this over many years and can't seem to find out why. I also find that it will randomly stop working.

Alternatives considered

[QuickBooks Online Accountant](https://www.capterra.com/p/229996/QuickBooks-Online-Accountant/)

Reason for choosing Sage Accounting

Our bookkeeper uses Sage and we wanted to keep things uniform for her.

Review Source

LF

Lise F.  
Secrtary and treasurer  
Sports  
Used the software for: 2+ years

### "Evaluation"

April 27, 2026

5.0

Pros

The customer support and the facility to u8se the product are very good. Actually all opf the topics to choose fromn are easy to understand and used.

Cons

The only thing is that it is a very expansive product and not available to everyone. I'm retired and I do work on a volunteer base for a small and new non-profit organisation and responsible to a board of directors, they feeled that it was too expansive, the only version available at a decent price is the online version but being from the old school I do not like to use the online.

Alternatives considered

[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

Reason for choosing Sage Accounting

I used to work in administration and the whole accounting for a large Non-profit and used it for over 20 years. It was then called Simply accounting.

Review Source

LC

Linda C.  
RPN Footcare Nurse  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "user friendly software"

December 3, 2025

4.0

I find it's easy to use and what I need for my small buisness. as above, I've used other programs and disliked.

Pros

user friendly. I prefer this program over others. I've had two other accounting software that was not easy to use.

Cons

not sure there's anything that I don't like. I've had this for three years now and It's user friendly. The only problem is trying to reach out for help when I have limited time. takes a while for someone to answer questions and most times I only get an email with "how to do". I need someone to walk me through

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

was not user friendly and it doubled my income one year ! could not be corrected

Review Source

LT

Liza T.  
Owner Operator  
Construction  
Used the software for: 2+ years

### "Reliable and straight forward"

December 9, 2025

4.0

Overall it is the best system I have used. I have been using Simply Accounting for over 20 year. I love that you can customize the system to suit your business needs.

Pros

I have been using Simply Accounting for over 20 years. I love the simplicity of the system and how more in depth you can use it if you need to. Almost 2 years ago I changed from Sage 50 to the Sage one online system. It took some getting used to but I love I can work anywhere that has internet.

Cons

I don't like that you can't search customers by address or ph #. On the Sage One I miss having the capabilities of memorized transactions

Review Source

AR

Alejandro R.  
Finance Director  
Human Resources  
Used the software for: 6-12 months

### "Strong Fundamentals, but User Experience Needs Improvement"

April 27, 2026

5.0

Overall, my experience with Sage Accounting has been positive. It is a reliable platform that covers essential accounting needs such as invoicing, expense tracking, and bank reconciliation, making it suitable for managing day-to-day financial operations efficiently. The system provides a good level of structure and control, which is particularly valuable for small to medium-sized businesses. Over time, I have found it to be stable and dependable, especially for maintaining organized financial records and generating standard reports.

Pros

Sage Accounting stands out for its user-friendly interface and solid core accounting features, making it easy to manage day-to-day financial operations efficiently. The platform offers reliable tools for invoicing, expense tracking, and bank reconciliation, which help streamline workflows and save time. Another strong advantage is its integration capabilities with other business tools, allowing for smoother financial management across systems. Additionally, Sage provides good reporting functionalities, enabling clear visibility into financial performance and supporting informed decision-making.

Cons

While Sage Accounting offers solid core features, there are some limitations that can affect the overall experience. The interface, although functional, can feel somewhat outdated compared to more modern competitors, and certain workflows are not as intuitive as they could be. Customization options are also limited, particularly when it comes to reporting and adapting the platform to more complex business needs. Additionally, integration with some third-party tools can require extra steps or may not be as seamless as expected.

Review Source

LP

Laurel P.  
Bookkeeper  
Food & Beverages  
Used the software for: 2+ years

### "My Experience"

December 2, 2025

4.0

Sage Accounting has made it easy for me to give my employer the information they need quickly and accurately. My work matters a lot to me, and using a program that boosts my abilities is something I truly value.

Pros

I really like the consistency of Sage Accounting. Frequent updates always make Sage better, and more simple to use. Payroll through sage is also very easy, and filing T4's at the end of the year is very efficient. Sage makes the hard work seem easy!

Cons

It would be very helpful to be able to pull up payment transaction through a paid invoice rather than having to jump from one screen to another.

Review Source

BD

Blanka D.  
Owner  
Accounting  
Used the software for: 2+ years

### "Not to impressed with 10+ years of Sage Accounting"

April 30, 2026

2.0

Overall, the customer support is disappointing and often unhelpful. The platform is not very intuitive and can be difficult to navigate, especially for clients who are not familiar with accounting software. Payroll not being built into the system adds unnecessary complexity and results in additional costs, making workflows less efficient. The reconciliation process could be significantly improved, and both invoicing and expense tracking lack the level of efficiency and automation that is now standard in many competing tools. While Sage does market AI capabilities, they are not meaningfully integrated into the core user experience of Sage Business Cloud Accounting. In practice, many everyday workflows still feel manual and lack the level of intelligent automation now expected in modern accounting software.

Pros

While I didn’t personally find the platform to offer strong value for money, I’ve worked with it extensively because many of my clients use it. The financial reporting is adequate and gets the job done; however, it feels limited when compared to other platforms like QuickBooks Online. The range of reporting options and the level of customization available there allow users to tailor reports far more effectively and extract more meaningful insights.

Cons

Due to limited integrations, I eventually transitioned most of my clients from Sage Business Cloud Accounting to QuickBooks Online. A key example is payroll—since it is not natively built into the platform, it requires additional tools, leading to added costs, inefficiencies, and a more fragmented workflow.

Review Source

JL

Jayden L.  
VP of Accounting  
Construction  
Used the software for: 2+ years

### "SAGE 10/10 AMAZING CAN'T LIVE WITHOUT IT"

March 13, 2026

5.0

10/10 super easy to use and has a lot of great features to help me get what i need done. Whether it's payables, receivables or reporting Sage is a platform that can do it all!

Pros

Sage is an amazing product! Super easy to use both and easy to get customer support. We are a medium sized business, but this is perfect from all business ranging from small to conglomerates due to how easy it is to access and its value for money. The way that sage displays its data make it super easy for financial reporting. It is great for invoicing as well due to how well it displays data

Cons

It is not a software you can learn within a day, however once you get the hang of it Sage is an irreplaceable tool!

Review Source

MV

Michelle V.  
Accounting Administrator  
Accounting  
Used the software for: 1-2 years

### "Sage Cloud Accounting works great!"

May 4, 2026

4.0

I use it for my own sole proprietorship as well as a friends. It works really well for the small amount of entries for both companies. I also like the quick switching from one company to the other, no more waiting for the backup to finish and then opening another company.

Pros

This Sage Cloud account gave me a more affordable alternative to the full program that I use at the office.

Cons

Finding an understandable and accurate Income Statement. I am still navigating the reports and they are not labeled like the full Sage program I use at work.

Review Source

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