# Page 20 | Sage Accounting Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 20 - Is Sage Accounting the right Accounting solution for you? Explore 593 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/168740/Sage-One-UK/reviews

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Sage Accounting

4.1 (593)

[View alternatives](https://www.capterra.com/p/168740/Sage-One-UK/alternatives/)

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Last updated April 28th, 2026

# Page 20 - Reviews of Sage Accounting

## Showing most helpful reviews

Showing 476-500 of 593 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Wilford C.  
Network Administrator  
Computer Hardware  
Used the software for: 6-12 months

### "Wilford"

October 30, 2018

5.0

Pros

This cloud based package allows us to check our current business status online at anytime. All the company financial data is at your fingertips to check

Cons

We have had a few problems sometimes with customers not getting invoices. This may be something that needs to be worked on.

Review Source

Richard H.  
Director / Partner  
  
Used the software for: 2+ years

### "Support is very good, always sorted my issues promptly. Long wait times at times is negative"

February 5, 2018

4.0

Made accountancy records easier to keep track of.

Pros

Once set up, easy to use and can customise invoices etc. Link to accountant is a good addition and use on different pc's has been handy for our usage.

Cons

Need to have book keeping experience or higher to understand fully, online help doesn't always understand your query.

Review Source

SC

SUE C.  
partner  
Consumer Services  
Used the software for: 1-2 years

### "SAGE ONE EASY TO USE AND MANAGE"

January 30, 2018

5.0

MAKES MY LIFE EASIER

Pros

EASY TO USE, YOU DONT HAVE TO BE AN ACCOUNTS WIZ TO USE IT, IF YOU MAKE A MISTAKE CAN BE EASIELY FIXED. YOU BECOME FAMILIAR WITH THE SET UP QUITE QUICKLY. IF YOUR NOT SURE THERE IS ALWAYS HELP AVAILABLE

Cons

SOMETIMES CAN BE SLOW USING ONLINE IF LOTS OF PEOPLE ARE USING IT. THE OTHER DAY IT WOULDNT LET ME ON FOR OVER HALF AN HOUR

Review Source

VR

Verified Reviewer  
Content Writer  
Accounting  
Used the software for: I used a free trial

### "Sage, The Epitom of Accounting"

December 16, 2018

5.0

Tracking my expenses was hectic. However, now with Sage Business Cloud Accounting, I am able to track and even cut down on expenses.

Pros

I love it's ability to automate the functions like reconcilliations.

Cons

The fact that it is effective only when linked to the internet was a bit of a downer.

Review Source

VR

Verified Reviewer  
Office Manager  
Computer Software  
Used the software for: Less than 6 months

### "Basic accounting software for small business"

January 27, 2018

4.0

Pros

Easy to use even for staff who don't have much experience with accounting or other accounting software. Portability of the data is great too, whether you want to take your data to Excel and manipulate or move it to another software....at least you're not locked in. Mobile app is necessary, but the capability is lacking.

Cons

As a cloud-based system, if you're without internet you're out of luck. The mobile app also needs a lot of work with only a few functions available compared to the desktop version. Mobile app also crashes more than it should. Reporting could also be much more detailed.

Review Source

RF

Richard F.  
Assistant manager  
Accounting  
Used the software for: 2+ years

### "There are better cloud accounting packages out there."

January 7, 2021

2.0

Pros

It is easier to navigate for a new user than its desktop-based counterpart (Sage 50). Data is easy to input.

Cons

Reporting functions are poor, and nowhere near as good as Xero or Sage 50. The bank feed can disconnect itself for no reason, and transactions within the feed can get duplicated. There is also a lot of downtime which can be highly inconvenient.

Review Source

eM

ester M.  
Finance  
Education Management  
Used the software for: 2+ years

### "Billing issues"

October 20, 2020

4.0

Pros

Banking automation, easy, quick to upload and automation of the ledger

Cons

Billing… it's basic and doubtful debt, therefore unpaid invoices, are impossible to account according to the accounting laws

Review Source

Brian D.  
Financial Analyst  
Accounting  
Used the software for: 6-12 months

### "This is a quality financial reporting system"

April 16, 2018

4.0

Pros

The customer service is always good and they help you build reports if you're having trouble so that's really helpful.

Cons

The actual reports available aren't the best for financials. It would be better to have a 3rd party financial reporting software.

Review Source

CT

Caroline T.  
Director  
  
Used the software for: 2+ years

### "Reliable software and exceptional customer support"

January 30, 2018

5.0

Pros

Customer support is excellent with knowledgeable and helpful staff. Attractive screens and easy to understand

Review Source

AL

Amanda L.  
General Manager  
Philanthropy  
Used the software for: 1-2 years

### "Sage Customer Service is terrible, they will charge you for things you don't use or pay for and not refund you"

August 4, 2018

1.0

Shame on you Sage accounting. Small business stick with quickbooks.

Pros

It has Accounting features. It fuctions, but unfortunately the company has terrible customer service and will steal your money.

Cons

This company charged the personal credit card of a small not for profit company that had declared bankruptcy months before, because they had it on file from the previous year. Months after insolvency was declared and the employee had been laid off, she found the charge on her card. Despite many phone calls explainibg the mistake that had been made nothing has been done. Terrible company that would put a laid off, soon to be mother in this position. Shame on them.

Review Source

SC

Susan C.  
VP  
Accounting  
Used the software for: 2+ years

### "Sage is the absolute worst company when it comes to poor customer service and deceptive business practices. "

February 13, 2018

2.0

Pros

The accounting package works reasonably well. It is fairly logical and intuitive. It is fairly easy to set up.

Cons

Customer service is poor. They do not respond. They do not provide a straight answer. They auto debit without explanation and then are non responsive to questions. They made a mistake and rather than work with me for the company to correct it, they turned it over to a collection agency. They are the absolute worst company to deal with

Review Source

LP

Lisa P.  
Book Keeper  
Construction  
Used the software for: Less than 6 months

### "Sage review"

February 16, 2023

5.0

Very good, i really like the software, and team are very helpful when there is a problem.

Pros

Ease of use, used to use Sage 50 Professional which i felt was far too complex

Cons

If calling the helpdesk to seek, they put you on hold. Sometimes you can be on hold for 1/2 hour

Review Source

RC

Raja C.  
Auditor  
Accounting  
Used the software for: Less than 6 months

### "Accountant "

January 11, 2023

5.0

Overall the performance of this software is very good

Pros

This software is very good and easy to use

Cons

This software data can be backed up in cloud drive.

Review Source

AL

Antoinette L.  
Valuation assistant  
Real Estate  
Used the software for: 6-12 months

### "Functional "

July 27, 2021

5.0

I had an amazing experience using Sage business cloud

Pros

The application is easy to navigate and information can be shared remotely

Cons

Difficulties linking the bank account to the software

Review Source

CM

Chris M.  
Managing Director  
Marketing and Advertising  
Used the software for: 2+ years

### "Makes looking after the business accounts very easy and straightforward."

February 2, 2018

4.0

Has made my life easier, and made dealing with the accounts and invoicing less stressful and slightly more enjoyable!!

Pros

Quick and easy to set-up and get going on. Quick to send out invoices and add new customers. Can quickly see who owes what and who we owe money to. Facility to send out statements is great - and can get statements sent out in seconds.

Cons

Recently, when we go online the site seems to be done due to server overload - starting to happen more often.

Review Source

rD

richard D.  
owner  
  
Used the software for: 2+ years

### "slick and easy to use software"

February 5, 2018

5.0

Pros

Allows me to see, within a few clicks, everyone that owes me money, and everyone I owe money to. Simple reporting for profit and loss and year end tax reports

Cons

Can't think of any right now. I'm a one-man-band, and this does exactly what I need it to do... Possibly, bring the self-assessment form more into line with there HMRC website requirements, this would make life a bit easier and quicker for end of year reporting

Review Source

AR

Ashlyn R.  
Senior Financial Clerk  
Accounting  
Used the software for: 6-12 months

### "Good accounting software."

August 4, 2022

4.0

I'm happy with it, with good wifi there is no lagging and it is inexpensive.

Pros

I like how easy it is to use, I also like how proactive the support team is, they provide great guidance.

Cons

I don't like that I cant create recurring purchase invoices.

Review Source

AME

Ailyn Mae E.  
Finacd Associate  
Accounting  
Used the software for: 1-2 years

### "Sage One for small to medium business"

November 23, 2018

5.0

Pros

Sage One is a cloud-based systems that helps the customer manage their finances accurately and efficient.

Cons

This app is very helpful and the customer service is very accomodating so i don’t have any problem with this product

Review Source

AB

Adele B.  
Accountant  
Accounting  
Used the software for: 2+ years

### "Review"

June 14, 2022

5.0

Pros

I like it to monitor companies perfomances etc, or to help a client over the phone with an issue

Cons

Once something is reconciled, it is not an easy fix to correct the issue. Change of VAT schemes are not user friendly at all

Review Source

Audrée S.  
Directrice marketing  
  
Used the software for:

### "Easy to use "

March 9, 2015

5.0

SageOne is the perfect solution for small business or self-employed who need to do their accounting. Since is a web base application, there is no installation and it fits to all type of users, PC and Mac. It's also well integrate with Sage 50.

Pros

\-work with PC and Mac -integrate with Sage 50 -no installation -easy to use

Cons

\-can't do the payroll -not a lot of choice of invoice templates

Review Source

AS

Adonis S.  
Presales Engineer  
Telecommunications  
Used the software for: 1-2 years

### "Online accounting for small business!"

June 14, 2018

4.0

Pros

Sage One offers accounting and payroll system online for small business company. Sage One if very easy to use and process are straight-forward. By the time we are evaluating and implementing the system, Sage One team are very helpful and supportive.

Cons

Sage One if a good accounting software, make sure to collaborate with your partner and discuss your full requirement.

Review Source

Rachel H.  
Project Manager  
Pharmaceuticals  
Used the software for: Less than 6 months

### "Remote Project Manager "

September 14, 2022

4.0

Pros

This software made it easy for me to track invoices after being sent to customers so I could monitor budgets over time.

Cons

The invoice numbering system is a little complex and difficult to understand which invoice goes with which client in emailed versions

Review Source

JD

Jason D.  
Financial Controller  
Construction  
Used the software for: Less than 6 months

### "Terribly put together"

May 16, 2017

1.0

Pros

Makes accounting data "cloud" accessible. Can be useful for certain professions and industries depending on your use.

Cons

Finicky at best. I had purchased this in order to use in Conjunction with Sage 50 to have my accounting data accessible via an app. The software was clearly an attempt to have just that, but without any real thought behind the usability. Feels more like a quickly slapped together piece of software for marketing rather than something that has any real world usefulness. The software had difficulty uploading and updating and the App had only a handful functions. Basically, you were only able to invoice with the App but were not able to access any information. what's the point in that?

Review Source

PD

Patrick D.  
Accountant  
Accounting  
Used the software for: 2+ years

### "Very good and easy to understand and if you do have a problem help line is very helpful."

February 2, 2018

5.0

Every benefits that any account would need to do their accounts.

Pros

Very good for accounting reports and it let you know if you made an error or mistake. I would recommend this Software to other Treasurers and accountants.

Review Source

CZ

CHENXING Z.  
Tax Service Technician  
Accounting  
Used the software for: 1-2 years

### "Best accounting software for recent years"

July 19, 2019

5.0

My overall experience is good with sage accounting because this is the first software I used when I was in University. I found it is very easy to use and I can use this software to better manage my clients books and financial statements.

Pros

Sage helps people with no or little accounting experience to finish their accounting jobs easily. It also helps accountant to have best connection with client because clients know what they should enter into the software and exchange information with their accountant effectively.

Cons

People still find its difficult to do entries or do everything correct. In the future the accounting software might connect with the cloud to upload invoices and computer will able to scan and put things to the right account.

Review Source

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