--- title: "Simpplr Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Simpplr the right Intranet solution for you? Explore 112 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/168748/Simpplr/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-19" --- Simpplr 4.8 (112) [View alternatives](https://www.capterra.com/p/168748/Simpplr/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 19th, 2026 # Reviews of Simpplr Ease of use 4.9 Customer Service 4.8 ## Pros and Cons in Reviews np nadia p Internal Comms ManagerFinancial Services, 501 - 1,000 employeesUsed the software for: 1-2 years. “It’s user-friendly, saves time on content management, and has helped improve how information is shared across the organisation. Despite a few minor limitations, it’s a strong and reliable platform for internal comms teams.“ April 6, 2026 DM Dulani M KM Operations AnalystLaw Practice, 201 - 500 employeesUsed the software for: 1-2 years. “There are limitations with the home dashboard layout options, especially when using the newsfeed because it takes up so much of the screen real estate it's hard to design around.“ June 23, 2023 CS Chaz S Employee ExperienceTelecommunications, 201 - 500 employeesUsed the software for: 1-2 years. “Of course, an outage is not ideal, but I appreciate everything the Simpplr support team did to communicate the status of the issue, keep us updated during the resolution, and their continued support as our intranet site got back up during the day.“ April 18, 2023 DM Dulani M KM Operations AnalystLaw Practice, 201 - 500 employeesUsed the software for: 1-2 years. “There has been dissatisfaction with the search functionality, including the relevance of the results and how the results are displayed. “ June 23, 2023 LF Laetitia F Internal Communications ManagerBanking, 501 - 1,000 employeesUsed the software for: 6-12 months. “In short, it's a game-changer that streamlines my work, enhances productivity, and keeps me engaged with the company culture.“ September 7, 2023 TC Tiffany C People Operations GeneralistReal Estate, 201 - 500 employeesUsed the software for: 1-2 years. “we are unable to utilize single sign on and the app due to company policies“ February 16, 2023 EB Emma B IT Specialist Real Estate, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “Simpplr has vastly helped us improve employee communication in our hybrid work environment and make information easily accessible to everyone.“ April 19, 2023 CS Chaz S Employee ExperienceTelecommunications, 201 - 500 employeesUsed the software for: 1-2 years. “Just want to be clear - this sort of outage is not common and had not happened to us before.“ April 18, 2023 ## Showing most helpful reviews Showing 1-25 of 112 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Nadia P. Internal Comms Manager Used the software for: 1-3 years ### "Great intranet tool for internal comms teams" April 8, 2026 4.0 Overall, my experience has been very positive. I’ve used Simpplr to build and manage our company intranet, and it has made internal communications much more efficient. It’s user-friendly, saves time on content management, and has helped improve how information is shared across the organisation. Despite a few minor limitations, it’s a strong and reliable platform for internal comms teams. Pros Simpplr is very intuitive and easy to use, making it simple to build and manage an intranet without heavy IT support. As someone in internal communications, I found the targeting and personalisation features particularly valuable for reaching the right audiences effectively. The platform also has a clean, modern interface that helps drive engagement with content and keeps everything well organised. My favourite part of the platform is the ability to generate a newsletter from content on the intranet already. Cons Some of the more advanced customisation options can feel a bit limited or require additional support. It would also be helpful to have more flexibility in design and layout options. Review Source Felicity L. Employee Experience Manager Used the software for: 1-3 years ### "Great Solution for Driving Employee Experience" July 25, 2022 5.0 In addition to the team being responsive to requests, I've found that they are also great partners in our calls. Always a great source of information as we worked to get adoption and utilization numbers up over this initial year after implementation. Pros I use Simpplr daily to provide important real-time updates to our employees with their top headlines of the day in our intranet. The solution combines both documentation and social media elements so that it is not only intuitive in how to search for important need-to-know information (ex: HR policy documents, departmental guidelines, etc.) but also offers a sense of community as people are empowered to create their own user-generated content (UGC) to share on our more social sites. The team is also really receptive to feedback on suggested enhancements and has implemented some of the suggestions we've submitted like page read times and customized newsletters. Cons I believe there is always room for improvement like more scheduling options for posts, admin access to "comment" on behalf of an exec (execs and EAs would probably benefit from this feature), or implementing gamification to the system (ex: badges, points), some of these items are already something the team is working on for a future release! So, nothing much to complain about as the team is always working to address feedback received to make a better product and user experience. If it's not there--it's just a matter of being patient for the next release when it will be implemented! Review Source RV Rudi V. System Administrator Used the software for: 1-3 years ### "Great communication tool" August 22, 2023 5.0 Our main goal was to improve communication throughout our company, to make sure information was shared in one place, that everybody can access, or limit access to specific information to those who need it. Pros Creating content is extremely easy, it is very user friendly and has given us the platform to communicate effectively and efficiently. From an IT standpoint, we have used it to build a knowledgebase, and provide instructions to fix common issues that do not need assistance from IT Support, and with the planned future ticketing system integrations, we hope to connect these two aspects to streamline our workflow.The customer support we continue to receive is amazing, our Customer Success Manager is quick to respond to any questions or help requests, and in taking the time to understand our business needs will share features about the product that could (and have) benefit us. Cons We have had a very positive experience so far (2 years) so I really do not have anything negative to say. Review Source Ryan M. Marketing Analytics Engineer Used the software for: 3-5 years ### "Simpplr was a great tool for intranet" December 6, 2022 4.0 I really liked my company's intranet hosted by Simpplr, it was a valuable hub for finding useful company announcements and information Pros I liked that my company used the intranet well. I knew that I could go to our simpplr instance and have many of my HR questions answered as well as information about upcoming activities and webinars. Cons I really liked that I could join different workspaces based on my role within the organization but there were certain workspaces that I would have loved to explore every once in a while and were protected and I also was enrolled in a few workspaces that I didn't need but couldn't end. But that was probably more organization specific rather than tied to Simpplr as a tool which was great Review Source R Reviewer Communications Manager Used the software for: 1-3 years ### "The Simpplr Support Team is fantastic!" October 16, 2022 5.0 I have a fantastic account rep \[SENSITIVE CONTENT\] who still meets with me regularly to go over any questions or upcoming releases. I also love the support site. I can easily put in a ticket and the team does a phenomenal job of working with me to resolve any issues. Pros We do not have an IT team at our business, so I love that Simpplr is so easy that a Communications Manager can manage pretty much all of it! Cons It would be nice if there was an easier way to have an externally-facing instance that didn't require going through the Salesforce log-in process. Review Source SJ Susan J. Founder Used the software for: 1-3 years ### "Simply Outperforms Anything Else -- Employees Love it!" September 3, 2019 5.0 Overall, Simpplr allowed a disjointed company to come together as one business to inform, inspire and connect employees. It is the one channel everyone tunes into for the latest company news, "one-truth" reports and data, fun information about fellow teammates, and so much more. The ability to connect people in a visually smart and engaging manner makes internal communications that much more influential in moving the company's culture forward. Pros The technology is innovative, easy to use and encourages employee engagement. The ability to garner over 20+ insights, encourage comments and feedback, and provide a mobile experience is priceless. The ability to move at the speed of business is something that Simpplr offers. You can upload imagery, copy, videos and more that is attractive and engaging. It looks like a consumer-friendly site that helps business motivate, connect and inform employees. Cons There truly aren't that many items to list. Each time I had an issue, the team was responsive. Updates are super easy and the technology continues to improve. Review Source R Reviewer HR Manager Used the software for: Less than 1 year ### "Making life Simpplr" July 25, 2021 5.0 Pros The biggest draw when looking for a platform/tool was finding something that was both user friendly and customizable to our needs. Simpplr gave us exactly what we were looking for - a tool that allows us to store, build and manage internal content and knowledge, highlight office events and internal happenings, and provides an org chart capability for employees to get a full picture of our company org. Training employees on the tool is extremely low lift - the tool operates like similar social medial platforms we all use, and is extremely intuitive to the user, allowing them to easily maneuver the site to find what they are looking for. Cons Generally speaking, the tool checks all of the boxes on our end. I would be happy to see some more integration capabilities (i.e. pushing content to slack comes from "Simpplr" vs our intranet name which can cause some confusion) and the tool does not integrate with our PEO platform (more of a problem on their side, i believe) Justworks. Review Source Diane I. Communications Manager Used the software for: 1-3 years ### "Simpplr makes employee communication easy!" August 19, 2020 4.0 Our experience with Simpplr is great - from the responsiveness to any technical questions to adopting to the software updates. Pros The ease of sharing information is unsurpassed. Simpplr has taken the challenges of employee communication to heart and provides the tools that editors need to share articles and company news. We can focus on our words, tell the stories that need to be told - and not worry about the technical side. Cons There are a few features that we'd like to see - and Simpplr takes our suggestions seriously by asking questions about our needs. The support we receive is amazing and appreciated by our internal teams. Review Source AG Amber G. Marketing Communications Coordinator Used the software for: Less than 1 year ### "A Modern Intranet Easy to Deploy & Use" February 1, 2021 5.0 We had a desire to improve communication throughout the organization. The Simmplr platform has provided us a way to easily and quickly make updates and disseminate them to staff. Plus it's a visually appealing and engaging system that many staff enjoy using. Pros We transitioned from an outdated home-grown intranet solution to Simpplr. The two systems are night and day! From a user perspective, Simpplr is modern and easy to navigate. From an admin & content creation perspective, it's intuitive and fast - and you really can't screw things up. Everything is easily adjustable, which makes experimenting with new content and features very easy. We were also able to transition all of our knowledge documents to be hosted on Simpplr, instead of having them on various servers and systems throughout the company. Plus, everything is easily searchable - from PDFs to content pages. It has really enabled a "one-stop shop" for our employees. Cons Because it's a 3rd party software, not all of the features are customizable. For example, we couldn't change the name of one of the tabs from "Apps" to "Links" (like our old system had) - so that required a bit of a learning curve at first for our users. We also discovered after launching that in-site search bars are only available to admins or site managers. While users can see the in-site search bar, if they use it, they get no results. It's a minor issue, but still a little odd. Review Source R Reviewer Sr Consultant Used the software for: 1-3 years ### "Sr Consultant" February 24, 2023 5.0 Exceptional! Pros The search function, ease of use, editing tools, analytics and visual layout Cons Software integrations required some extra hand holding, but it was all ironed out pre-launch. Review Source RJ Rachel J. Corporate Communications Manager Used the software for: Less than 1 year ### "Simpplr is Simple" December 3, 2020 5.0 Overall Simpplr has been a great experience from first contact to implementation to launch. I expect that while we continue to build out our intranet that there will be more great things to come. Pros Simpplr is just that - SIMPLE to manage and use. The interface is very user-friendly and consistent while still offering a feeling of customization. Anyone can use it, which makes management of the intranet easy as we delegate information to specific departments and let them control their own sites and information without the hassle of a bottleneck. Working with the Simpplr team has also been fantastic. They are responsive, informed, and invested in your success as a customer. They are available anytime I have a question, or need support. My other favorite feature are the analytics that are simple to use and understand. Analytics hold the key to understand our audience and keep improving our intranet site. Cons There are a couple small glitches with the system that still haven't been worked out. For example, administrators see duplicate sites. There were some problems with the events calendar, and we're hoping to see some new features in the next couple months. Review Source R Reviewer Executive Assistant Used the software for: Less than 1 year ### "Great Product, Highly Recommend " April 26, 2021 5.0 My experience with Simpplr was great, it was a little tough getting my head wrapped around the product at first, but once I was able to play around with the software it started to click. Simpplr employees were always very quick to respond to my questions during implementation, always very helpful and kind. Pros Simpplr software is awesome, the features are great, it's easy to use and it looks so modern and clean. Our users are loving it! Cons There are a few features that would be nice to have, like having all of our branded colors added as a default to the color palette. But overall, it's great software and I don't have much to say about what could be improved. Review Source AL Allen L. IT Support Specialist Used the software for: 3-5 years ### "Simpplr Review - From the IT Administrator's Perspective" December 20, 2021 5.0 Working with Simpplr's customer support is great! They are really quick to respond to our questions and concerns. Our customer success manager assigned to our organization is really helpful and reaches out frequently to make sure we are good to go. She also offers advice to help us improve our Intranet as well. We are really happy with them and their high level of professionalism. Pros I love how quick and easy it is to make new subsites in Simpplr. I can get a subsite up and running and ready for further customization with one of our site managers in about 3 minutes. Cons I do not have anything I do not like about the software. Review Source Melissa M. Internal Communications Manager Used the software for: Less than 1 year ### "A Powerful Solution for a Dispersed Workforce" February 14, 2023 5.0 The Simpplr team is the best. They care about their customers, work hard to ensure your launch is a success and that you're set up for success well into the future. Pros Simpplr is so easy to use, right from the start. The analytics are some of the best, and getting better all the time. The out-of-the-box offering is robust, plenty for employees to get excited about. Cons We can't realize Simpplr's full potential until we can sync with multiple email domains, which will allow us to fully leverage Simpplr's connectivity with Google Drive and Google Calendar. The Simpplr team definitely helped us build out some workarounds, but it was a bit of a disappointment that we haven't had the chance to get this enabled. Review Source Grace S. L&D Specialist Used the software for: 1-3 years ### "Love the tool, keeps getting better" August 2, 2023 5.0 Great customer experience, I always get my questions answered quickly Pros It is really easy to get information out to the masses Cons I wish there was a way to upload permissions by CSV and that there were even more integrations Review Source R Reviewer Business Engagement and Technology Principal Used the software for: 3-5 years ### "It keeps getting better and better..." September 22, 2022 4.0 I enjoy seeing the continuous, incremental improvements to the Simpplr platform and their their willingness to work with their clients to expand on ideas for new features and improvements on existing functionality. Their customer support has gone from good to excellent in the short period of time that I've worked with Simpplr. There is also alot of excitement from Simpplr employees about their product and it shows in our interactions with them. Pros \- User interface is easy to use and understand. - Content is easy to create, share and publish - Growing knowledgebase of instructional and support articles - Ease of application administration Cons \- Limited integrations to external data sources for enterprise searching - Lack of recurring events creation - Minimal filtering ability on display tiles Review Source Verified Reviewer Program Manager Used the software for: Less than 1 year ### "Easy for anyone to use! " June 1, 2022 5.0 Simpplr has made it simple for our organization to have a proper intranet to share internal news and updates in a quick and painless manner. Pros Simpplr is easy to use and set up. The implementation team makes it fast and simple to set up the platform and provides adequate training (only need 1 hour) for employees to use without any direction! Cons The support team is very helpful and responds in a timely manner when you have any questions or concerns which is great. Review Source Shari M. Office Manager Used the software for: 3-5 years ### "Super easy to manage SalesForce Intranet!" August 28, 2019 5.0 We are able to create a beautiful and easy to manage intranet that our teams can access from anywhere on any device! From an IT perspective we wanted a tool that anyone can create content with, we only need to set-up users on the back end and our teams can all build content and share information in a way that is connected and integrated with our existing environment. Pros I love that it’s built on the trusted platform of SalesForce. It makes it easy to administer as I am already familiar with SFDC and the app management is very user friendly. The mobile app is also very easy to set-up and our team can have access to all the content and contacts on the go. We love the Box.com integration too! Cons I wish that some of the reporting functionality and analytics can only be accessed by the administrator using SalesForce functionality and isn’t in the UI for the team to run reports in the app itself. The analytics get better with each release but do need improving to get more usable data in app. Review Source Verified Reviewer Director, Internal Communications Used the software for: Less than 1 year ### "Great support team offering a nice option for employee intranet" December 1, 2021 5.0 Great experience and is slowly becoming our virtual headquarters Pros It can be used without a lot of in-house IT support Cons Difficult to manage back-end updating of employee titles, etc. in the People section Review Source R Reviewer Director, HR Used the software for: Less than 1 year ### "People who've really thought about the problem" April 26, 2021 5.0 Everyone I've met at the company through implementation to ongoing service has been friendly, highly competent, and you can see that the process they're following are well structured and thought out. Pros When looking for our new intranet, almost all the vendors told us the same thing: You can ask for whatever you want, and we'll build it for you; everything is customisable, etc. That's been the recipe for every rubbish bit of software in all history. It's also clearly been one of the reasons why people don't use intranets and they fail as ways to communicate with staff. Simpplr were the only people we met who seemed to have really understood this and have built a highly useable tool that looks great as a result. We were very quickly into the high 90% usage statistics, we had a ton of positive feedback from our employees, and we experienced far fewer people not being able to find important information. Cons The structure of site and pages could use another layer of hierarchy to organise the content. Being able to categorise and tag things goes some way to provide this but it could be neater. Review Source LF Laetitia F. Internal Communications Manager Used the software for: Less than 1 year ### "User/Administrator friendly" September 8, 2023 4.0 Pros Simpplr Intranet has transformed the way I work and communicate within my organisation on a daily basis. Its user-friendly interface and intuitive design simplify internal communication and collaboration, making every task a breeze. In short, it's a game-changer that streamlines my work, enhances productivity, and keeps me engaged with the company culture. Cons Would be great to be able to change the names of the links to what your company prefers. Review Source MS Mike S. Consultant Used the software for: 1-3 years ### "Powerful tool that easy to use. " June 30, 2020 4.0 I am impressed with the support Simpplr provides. If I have a technical question I can expect to hear a response in less than 24 hours. They release new features each quarter and are receptive to feedback. Pros Simpplr's ease of use has enabled conversations between leaders and their teams. Content owners across the organization are impressed with the out of box features. Manage versions, creating alerts, and collaborate with other employees has never been easier. Less tech-savvy users can create visually appealing content using the out of box tools. It is an all-in-one solution that allows for collaboration and sharing of business information. Cons At this time there is not a native calendar feature available. This feature has been requested by many groups within the organization. Review Source R Reviewer Salesforce Architect Used the software for: 3-5 years ### "Great intranet for connecting everyone at work" April 17, 2019 5.0 We use Simpplr as our intranet to improve team communications, company-wide news, onboarding resources, and other documentation. Pros Simpplr interface is very user-friendly. Simpplr allows for easy coordination of content upload/management. We’ve had little need for technical help, but when we have, the team was responsive and quickly solved our challenges. Cons You can install Simpplr as an app to the CRM Salesforce instance, if you do that, some of your Sales/Service content surface ups to the Simpplr interface. Will recommend you get an independent org just for Simpplr. Review Source Verified Reviewer Controls Engineer Used the software for: I used a free trial ### "It’s Simpplr-ly easy to use!" February 28, 2022 5.0 It's a very user-friendly communication tool that has made my work life a lot easier! It's been a great addition to the digital workplace Pros It's a great platform to connect with all employees across the organization. I learn about new hires, department news and even birthdays. I've gotten to know my coworkers better during remote work. Cons No real issues. It's one of the best platforms I've used! Review Source Arjun J. Sr. Digital Marketer Used the software for: Less than 1 year ### "Best communication tools within employees." July 27, 2022 5.0 Pros Helps in communicating with the employees and on point notifications and alerts. Allows managing our documents and calender. Really recommended tool. Cons I have not found any negative point about the software. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.