# Page 3 | Simpplr Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is Simpplr the right Intranet solution for you? Explore 112 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/168748/Simpplr/reviews

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Simpplr

4.8 (112)

[View alternatives](https://www.capterra.com/p/168748/Simpplr/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 15th, 2026

# Page 3 - Reviews of Simpplr

## Showing most helpful reviews

Showing 51-75 of 112 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
IT Specialist  
Oil & Energy  
Used the software for: 6-12 months

### "Quick and easy route to communication success!"

November 9, 2020

5.0

We needed a solution to improve communication across our office and field teams - one that would feel like social media to keep everyone engaged, regardless of their technical ability. Simpplr gave us that and a whole lot more!

Pros

Simpplr gave us every feature we needed, and has been adding more great features over time. The onboarding and setup process were excellent, and support has been there for us every step of the way. Our account manager has been instrumental in ensuring that we achieve success, and we have built a great working relationship.

Cons

The analytics feature does not currently support the metrics from users of the native mobile app, so I am hoping to see this added in the near future.

Alternatives considered

[Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)[Jostle](https://www.capterra.com/p/130784/Jostle/)[Confluence](https://www.capterra.com/p/136446/Confluence/)

Review Source

VR

Verified Reviewer  
RN  
Hospital & Health Care  
Used the software for: 6-12 months

### "Easy to access from anywhere!"

February 17, 2022

5.0

We needed a platform that could be accessible from anywhere and on any device without a firewall and Simpplr was the answer!

Pros

The mobile app is easy to set up and ensures that all of our employees are receiving the same information even when they’re on the go. None that I can think of

Cons

None that I can think of now and probably will not find any in the future!

Review Source

Response from Simpplr

February 22, 2022

Thank you so much for the review! We're so pleased to read the kind words. Thank you!

HB

Hannah B.  
Director of Marketing and Communications  
Warehousing  
Used the software for: 1-2 years

### "Solid Product, Turn-Key Communication Solution"

September 6, 2022

5.0

Our relationship with Simpplr has evolved over the past year from vendor to partner. Simpplr has been very responsive to any issues we've had and has become a thought partner in bettering the product not just for Lozier, but for all customers. They are open and receptive to ideas to improve the platform.

Pros

I like that it's easy to use from an admin perspective requiring very little - if any - support from IT. It is mobile friendly which is critical in a manufacturing environment.

Cons

I wish there was an ability for admins to post FROM mobile, so we could post updates and issue alerts on the go.

Review Source

BH

Bekie H.  
Community Engagement Specialist  
Financial Services  
Used the software for: 6-12 months

### "Community Management Dream"

January 29, 2021

5.0

Overall, every person that I've interacted with at Simpplr has been incredibly helpful. The sales team, implementation team, and now our customer success manager all seem like they really want us to have a successful community, and are not just trying to pile additional products to up the cost.

Pros

We recently moved our large intranet over from another vendor to the Simpplr platform. What I find the most refreshing about using this platform is that I could quickly tell they put a lot of research into the features they offer. They listen to their customers and respond accordingly to their needs. The system is a breeze to use. Their auto-governance tool is also incredibly helpful in assuring that our community is not a content graveyard, which had been a problem in the past. I've only had to contact their support team a couple of times so far, but I've been really impressed with the speed of response.

Cons

Can't really complain about anything. It's been a great experience so far.

Switched from

[Jive](https://www.capterra.com/p/189555/Jive/)

Cost, lack of support, and overall functionality.

Review Source

TS

Tim S.  
Associate Director, IT Operations and Security  
Biotechnology  
Used the software for: Less than 6 months

### "Fast, Easy, Intuitive Deployment"

June 19, 2020

5.0

We could not be happier with the choice we made to select and deploy Simpplr.

Pros

I truly liked how easy it was to not only learn the product but to also be an administrator of it. We had a very short timeline of 6 weeks to design, create and deploy our new Intranet site. The Simpplr team was great to work with. The Simpplr platform makes it easy to deploy new team sites, new content, employees now have the ability to be more socially engaging. Our new Intranet has never been so easy to manage and update. Leveraging the Site Owner and Content Managers has enabled us to distribute the responsibilities to the individual teams.

Cons

The only downside to the tool is the limited functionality of the page creation. It has the basics, but it would be so much better if there were more features and functionality.

Alternatives considered

[Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[Igloo](https://www.capterra.com/p/84689/Igloo-Software/)

Reason for choosing Simpplr

Simpplr has a great looking new modern platform with very little overhead to deploy, create and maintain content

Switched from

[Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)

We had a really stagnant old SharePoint site that was difficult to maintain, update and keep relevant. Simpplr solved all those issues.

Review Source

AG

Aaron G.  
IT Systems Architect  
Non-Profit Organization Management  
Used the software for: 2+ years

### "A cornerstone of our technological ecosystem"

April 24, 2020

5.0

Overall, I couldn't Simpplr enough. One of the most important facets of a product for me is responsiveness to customer needs. These guys have always provided fast, thoughtful responses to our inquiries. They even go above and beyond the product itself and serve as a thought partner on knowledge dissemination and internal communication strategies for the org at large.

Pros

Simpplr's native Salesforce application and integration with Box fits perfectly within our technological ecosystem. Simpplr's knowledge management features make it a trivial task to create and disseminate documentation on core processes in a way that's very accessible for end users.

Cons

In the future I would love the ability to do more customization of pages with custom HTML, CSS, and JS. That said, Simpplr has a steady and robust roadmap for new features, so I'm excited to see what's next!

Review Source

CB

Cathy B.  
Director of Marketing and Communication  
Insurance  
Used the software for: 2+ years

### "Simpplr has been a great for our company"

April 16, 2019

5.0

Using Simpplr as our intranet has been huge in reducing the amount of e-mail that is sent corporate wide. Having one central place to have information stored and shared increases our efficiencies and reduces the amount of back and forth e-mails or saving of e-mails. We continue to learn features and best practices through the help of our representatives at Simpplr.

Pros

What I like about this software includes the ability to customize, organize and manage the way that works best for our organization. It is very easy for anyone to use. It has a very 'social media' feel to it and is intuitive for most users. The support I've received since signing on has been outstanding.

Cons

There are some limitations that we've experienced, but Simpplr is very good about taking questions and suggestions and making upgrades to the product to meet most of those needs.

Review Source

VR

Verified Reviewer  
Finance Director  
Information Technology and Services  
Used the software for: 6-12 months

### "Best Intranet I have used!"

August 14, 2019

5.0

This Intranet helped me feel like I was a part of a community from Day 1. Everything I needed to know was in there, and I got to know more about everyone in my team thanks to their profile page. I check my Feed every day!

Pros

I loved the user experience as a whole. As I first logged in, the quick tour feature was enough of training to figure it all out. From there, it was very straightforward. The interface feels very modern and as easy to use as my favorite social networks. The search engine was a major help as I got started. Any time I was looking for something I just typed it in the search and either found a post about it or specific files I needed.

Cons

I just wish IT setup access to all of my apps from the launchpad within the interface.

Review Source

JH

James H.  
IT Supervisor  
Machinery  
Used the software for: 2+ years

### "Modern and approachable intranet"

June 20, 2021

5.0

Simpplr was implemented fairly easily thanks to their great onboarding and support teams. Our employees have adopted it and it has became the one-stop-shop for any company news.

Pros

The modern look and feel is very user-friendly and similar to social media sites. The news feed and social interaction between posters and commenters really drives adoption for users.

Cons

There are limitations in what you can do with Simpplr, so all intranets built on Simpplr will look pretty much the same.

Review Source

VR

Verified Reviewer  
IT Support Specialist  
Financial Services  
Used the software for: Less than 6 months

### "Engaging Intranet"

April 27, 2022

5.0

Overall: An intranet engages the organization’s employees and helps everyone find important news, and relevant updates, and has an active directory to connect staff with the right person. It’s improved our workplace culture, especially being remote these days. We’re able to connect with each other in a different manner and still maintain those coffee break conversations.

Pros

Pros: It’s great connecting with my coworkers on a personal level on the platform by seeing video and picture updates. With Simpplr, we’ve seen an improvement in workplace culture and productivity since employees know where to go for updates.

Cons

Cons: Would love to see some more features when it comes to page and content creation to customize the look.

Review Source

JD

James D.  
Sr. Salesforce Analyst  
Banking  
Used the software for: Less than 6 months

### "'Simple' to implement and great to use"

November 20, 2019

5.0

Simpplr has always been approachable during the onboarding phase and very helpful in the implementation phase. We are confident of getting it right due to their support

Pros

I like how easy it was to understand the operating model and to design the intranet to suit multiple departments and functions. It's nice to only have to focus on the user facing functionality and design while all the inner workings are taken care of by the platform. It was an easy sell to IT and to the business to adopt Simpplr as our new intranet

Cons

We almost did not adopt simpplr because our information is not encrypted at rest. I would like some more control over limiting some features to admins only and not to site managers - like the ability to create unlisted sites

Alternatives considered

[Drupal](https://www.capterra.com/p/119594/Drupal/)

Reason for choosing Simpplr

We knew we would go live with Simpplr much sooner and easier than we would with Drupal.

Switched from

[Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)

SharePoint was hard to customize and IT wanted to sunset the current application

Review Source

CS

Courtney S.  
Internal Communications Specialist  
Insurance  
Used the software for: 1-2 years

### "Simpplr makes communications simple "

June 23, 2020

5.0

My experience with Simpplr has been a great! From training to implementation and even the success team -- Simpplr staff is there when you need them and are always helpful.

Pros

I really enjoy the quarterly platform release -- which is based on user feedback. Great features that help maintain multiple sites and users.

Cons

Nothing comes to mind. I think the platform has a lot of potential. I can't wait to see how it continues to evolve.

Alternatives considered

[Igloo](https://www.capterra.com/p/84689/Igloo-Software/)

Review Source

KK

Kathy K.  
COO  
Management Consulting  
Used the software for: 2+ years

### "Easy to use Intranet that creates a beautiful experience for users with access from any device."

August 27, 2019

5.0

We needed a way to currate the most critical information in an easy to navigate way. The powerful search functionality make it's easy to find information and the clean UI makes it visually pleasing and engaging.

Pros

I had been looking for an affordable, easy to manage and use intranet in the Salesforce app store for a long time and then there was Simpplr! It's easy for my IT team, it's easy for our content creators and it creates an engaging beautiful experience for our users. I love how we can share key content with our teams and they can have easy access to key resources, org charts and team contact info in the palm of their hands.

Cons

Our teams were a little overwhelmed with having yet another platform. As Simpplr deepens integrations this will get better. We had to establish guidelines to help our team members know when to use email, when to use Simpplr, when to use Box (although the Box.com integration is very slick!) and when to us other tools (chat, collaborations tools, etc.)

Review Source

VV

Vaibhav V.  
Sr. Digital Marketing Executive  
Information Technology and Services  
Used the software for: 6-12 months

### "Best Software For Internal Communication and Digital Workplace"

February 17, 2023

5.0

Simpplr is the powerful AI based Software that helps all the organizations and companies to improve their Internal Communication and Digital Workplace in Effective Way. Highly Recommended!

Pros

The Software is same as it's name "Simpplr". It's very easy and simple to use but provides very effective solutions with it's great features like Customizable dashboards, Employee engagement, Knowledge management, etc.

Cons

It's little bit tricky to use for new users other than this I didn't face any issue with the software.

Review Source

RR

Rishi R.  
Director - Project and Contracts Management  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Great product and a must have at all companies"

March 27, 2020

5.0

We have used Simpplr for over 3 years and are happy with this tool. Great job, Simpplr team. You guys make working remotely very easy!

Pros

Simpplr is an awesome tool, easy to use, user friendly, modern layout but most importantly fast and reliable. Their customer service is fantastic too!

Cons

There is really nothing about Simpplr that I can complain about

Alternatives considered

[IntranetPro](https://www.capterra.com/p/173420/IntranetPro/)[MyHub](https://www.capterra.com/p/148496/MyHub/)

Reason for choosing Simpplr

Great integration with Salesforce and modern outlay

Review Source

TC

Tiffany C.  
People Operations Generalist  
Real Estate  
Used the software for: 1-2 years

### "Employee Engagement"

February 16, 2023

5.0

Pros

that we have heard great feedback from employees about being set up for success through this site

Cons

we are unable to utilize single sign on and the app due to company policies

Review Source

VR

Verified Reviewer  
Senior Recruiter  
Hospital & Health Care  
Used the software for: 1-2 years

### "Great Platform for our Intranet"

November 25, 2020

5.0

Overall, I have really enjoyed this software and feel it is a solid platform.

Pros

The software allows for complete customization. We have been able to tailor this software to our exact needs.

Cons

Occasionally, it can be difficult to know how to log in to Simpplr. There are multiple links that have been provided.

Review Source

TM

Timothy M.  
IT Application Development Manager  
Government Administration  
Used the software for: Less than 6 months

### "Top Notch Intranet Platform"

February 28, 2020

5.0

Overall, we are highly satisfied with the product. It's simple to use and the phone applications are super intuitive.

Pros

Simpplr is easy to setup and administer. The native phone apps helps our users to engage with each other whether they are in the office or out of it. The organizational chart syncing with our HRIS system saves us a ton of time.

Cons

Unfortunately, at this time Simpplr doesn't have native calendars which forced us to find a different solution to our scheduling needs. Also, there is a "not useful" flag that users can use on content posts. It would be nice if that was an optional feature.

Alternatives considered

[MyHub](https://www.capterra.com/p/148496/MyHub/)

Reason for choosing Simpplr

The Simpplr platform seemed more feature rich and easier to administer.

Switched from

[Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)

Our SharePoint was way out of date and we do not have the resources to support the newer versions.

Review Source

NC

Natasha C.  
Sr. Digital Communications Advisor  
Financial Services  
Used the software for: 1-2 years

### "Great tool for employee communications"

July 15, 2022

4.0

We were able to increase employee awareness of corporate initiatives and engagement across remote teams with this tool.

Pros

This tool works well for employee communications - it is easy to use via Search and has a clean/tidy appearance that is easily customized.

Cons

There are some issues with admin-level tasks (extra steps/logins required) - this can be cumbersome at time.

Review Source

JR

Jan R.  
Chief Operating Officer  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Excellent Employee Engagement Platform"

February 27, 2020

5.0

It took us a little longer than planned to onboard due to some technology integration we wanted in place prior to launch, but otherwise the experience has been great.

Pros

We are a remote organization and were looking to increase connection and collaboration among our employees and simultaneously for a way to share important information in an alternative form than email. This platform helped us achieve both. It has a social media feel with all the privacy and protection required of an intranet. It is user-friendly and the customer experience with the support team has been great.

Cons

We have a wishlist of a few content formats we would like to see added, but the team has been very receptive to those wishes and has most on the calendar for future versions. All positive feedback so far.

Alternatives considered

[MangoApps](https://www.capterra.com/p/131314/MangoApps/)

Reason for choosing Simpplr

Simpplr: Met our needs more accurately Offered more (and more robust) features Included tech integrations required of our business

Review Source

RO

Rene O.  
Medical Staff Department Manager  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "good tracking software"

February 7, 2020

5.0

mostly positive but there are still a few bugs that need to be worked out and it has been a while in the works.

Pros

I can have everything in one place online and eliminate large files in my office helping me to move to paperless and online credentialing

Cons

does not work if the internet is down, and we still have problems that have not been worked out by the company.

Reason for choosing Simpplr

other facilities affiliated with us used them

Review Source

LG

Lauren G.  
Manager, Corporate Projects & Communications  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Fantastic UX and implementation experience"

January 14, 2021

5.0

We have transformed the way we communicate, share knowledge and creates community with our hybrid workforce. I would highly recommend Simpplr for someone who is focused on search capabilities that integrate with SharePoint and has a very social culture.

Pros

Resources and implementation team keep you on track with ideas, integrations to Office 365 actually work as intended, technical support team always available to troubleshoot. We have seen better than anticipated engagement with employees and couldn't be happier with Simpplr.

Cons

MS teams integration is 1 way and a couple of minor bugs but are being fixed with new releases.

Alternatives considered

[Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)[Staffbase](https://www.capterra.com/p/141371/Eyo-EmployeeApp/)[Unily](https://www.capterra.com/p/153146/Unily/)

Reason for choosing Simpplr

Met all of our business requirements

Switched from

[Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)

Ease of use for content managers

Review Source

MF

Mike F.  
Strategic Account Director  
Computer Software  
Used the software for: 2+ years

### "Our Company Hub"

October 21, 2019

5.0

Every company needs a place to store knowledge and receive company information. This one is easier to use and looks cleaner. Before Simpplr, we have various locations for information: Salesforce, Box, Sharepoint, etc. Now we have one place to go with one search across various repositories.

Pros

Simpplr’s intranet, branded the Hub, is a great place to find up to date documents and stay informed on company news. It’s easy to use, responsive, and always up-to-date.

Cons

I wish more of the company could align on this single employee portal. It’s great to have one place for our critical information.

Review Source

JG

Juan G.  
Global Internal Events Manager  
Internet  
Used the software for: 6-12 months

### "Great Customer Service"

August 31, 2022

5.0

Overall a very positive experience all the way from purchasing, negotiations, and implementation

Pros

Ease of use as well as the user interface

Cons

Would be great to have more tiers to the way that content is set up

Reason for choosing Simpplr

Pricing and offering was. more competititve

Review Source

ST

Sue T.  
Manager, Products & Services  
Financial Services  
Used the software for: 1-2 years

### "Nice UI & Easy to Use"

July 15, 2022

4.0

Connects employees/teams and drives awareness and engagement.

Pros

Simpplr has a nice UI that is easy to use and 'roles' allow for team members to easily update their site/content meaning it is relevant and up to date. As well, push notifications for new content ensure everyone gets the message.

Cons

Mobile app could be a little better. I find it takes alot of scrolling to get what to you want to view.

Review Source

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