# Simpplr Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Simpplr Software - reviews, pricing plans, popular comparisons to other Intranet products and more.

Source: https://www.capterra.com/p/168748/Simpplr

---

# 

 Simpplr Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Simpplr

## What is Simpplr?

Simpplr is the leading modern intranet software. The #1 platform for enterprise globally. Trusted by more than 1000+ leading brands, including Penske, Snowflake, Moderna, Eurostar, and AAA, our customers are streamlining internal communications and improving employee engagement. Simpplr is the only platform that unifies employee engagement, enablement, and services, leveraging state-of-the-art AI models to deliver a seamless, cohesive, and personalized employee experience.

## What is Simpplr used for?

[Intranet](https://www.capterra.com/intranet-software/)[Internal Communications](https://www.capterra.com/internal-communications-software/)[Employee Communication Tools](https://www.capterra.com/employee-communication-tools-software/)

Top alternative

Featured

Overall rating

Based on 112 user reviews

Reviews sentiment

Positive

100%

Neutral

0%

Negative

0%

Contact vendor  
for pricing

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Simpplr

4.8 (112)

VS.

[4.2 (984)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Starting Price

Contact vendor

Starting Price

$61

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.9 (112)

Ease Of Use

4.0 (72)

Value For Money

4.7 (82)

Value For Money

4.2 (49)

Customer Service

4.8 (98)

Customer Service

4.0 (59)

## Simpplr alternatives

Highest Rated

[4.8 (117)](https://www.capterra.com/p/144958/ThoughtFarmer/reviews/)

Starting price

$6.00

Per User, Per Month

[4.5 (87)](https://www.capterra.com/p/129326/Axero/reviews/)

Starting price

Contact vendor for pricing

[4.6 (5,058)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting price

$29.00

Per User, Per Month

[4.7 (131)](https://www.capterra.com/p/173179/Blink/reviews/)

Starting price

$4.50

Per User, Per Month

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Content Management

4.6 (37)

59.46% of 37 reviewers that rated this feature as important or highly important

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Activity/News Feed

4.4 (34)

55.88% of 34 reviewers that rated this feature as important or highly important

Continuous profile-based stream of news and activity

Search/Filter

4.7 (32)

75.00% of 32 reviewers that rated this feature as important or highly important

Search and filter data across systems to locate required information by entering keywords or certain criteria

Knowledge Base Management

4.6 (28)

67.86% of 28 reviewers that rated this feature as important or highly important

Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support

Access Controls/Permissions

4.7 (19)

63.16% of 19 reviewers that rated this feature as important or highly important

Define levels of authorization for access to specific files or systems

Employee Database

4.7 (17)

58.82% of 17 reviewers that rated this feature as important or highly important

Electronic storage of staff/employee contact information and job status in a centralized repository

Simpplr 72 features

An @mention is a way to tag or notify a specific person about a message/post

Define levels of authorization for access to specific files or systems

Integrates with Active Directory

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Continuous profile-based stream of news and activity

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention

Record and send audio and/or video files by online message or chat

Allows users to publish blogs on social site

Track and manage schedules and meetings via an integrated calendar

Communicate using direct chat or messages within the system

Provides a channel for team members to share media files, communicate, and work together

Leave comments and notes on documents for others to view

Manage and track all internal and external communication conducted via calls, email, text, or chat

Track and report regulatory data to either internal management or external stakeholders

Centralized repository to store content and assets

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Add customized logos and colors to align with company branding

Pre-designed layouts that can be customized to match preferences and requirements

Online forums/groups where users can ask questions, share ideas, best practices, etc.

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Assemble applications and processes by dragging over and arranging pre-built components

Manage, store and organize emails within the system or via third-party apps

Electronic storage of staff/employee contact information and job status in a centralized repository

Access names, contact information, and roles of employees in a centralized repository

Tools to improve and measure employee satisfaction and involvement

Process of familiarizing new employees with the company, their position, and responsibilities

Store photos of employees

Online portal where employees can access and track their own information

Centralized storage for employee data, records, and performance metrics

Tracks metrics that provide insight into how a user interacts with any interface or product

A list of events with their respective dates

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Create, save, and store files

Public or private sharing of digital files such as documents, audio/video, images, and more

Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support

Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills

Send messages to multiple recipients at the same time

Manage the process of planning and scheduling meetings, including agenda creation

Access software remotely via mobile devices

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Manage and support multiple languages

Create and update newsletter content to increase engagement

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Adjust communications based on previous interactions or personal preferences

Create, manage, and track policies and procedures within an organization

Private network of devices, such as a WAN or LAN, that is only accessible to authorized users and not the public

Brief assessments used to measure knowledge and skills

Ability to see if recipient has viewed/opened the message

Analyze and gain insights into data in real-time

Engage in direct, instant messaging with customers, users, etc.

Notifications that are delivered to users as soon as an event occurs

Receive system updates as soon as any changes are made

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Point or incentive based programs loyalty programs designed to increase customer engagement

Send individual or bulk text messages at predetermined times

Digitally share screen view with others

Search and filter data across systems to locate required information by entering keywords or certain criteria

Securely stores data to prevent data loss or breaches

Allow users to access multiple services after entering their login credentials once

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Create and administer polls and surveys

Gauge satisfaction and receive information for improvement and success

Attach digital tags to documents and assets for identification, search, or monitoring purposes

Set up connections to third-party platforms to improve business processes

View messages sent by both parties during the chat conversation

Connect with meeting participants remotely over video

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.6 (112)

4.6

Based on 112 reviews

## Pricing

Value for money

4.7 (82)

### Starting price

Contact vendor  
for pricing

Free trial  
available

[View all Pricing Plans](https://www.capterra.com/p/168748/Simpplr/pricing/)

Value for money

4.7 (82)

4.7

Based on 82 reviews

## Integrations

[

Google Drive](https://www.capterra.com/p/161425/Drive/)[

Slack](https://www.capterra.com/p/135003/Slack/)[

Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[

Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[

Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[

OneDrive](https://www.capterra.com/p/161304/OneDrive/)[

Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[

Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.8 (98)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (98)

4.8

Based on 98 reviews

## User reviews

Overall rating

4.8

Based on 112 reviews

Filter by rating

5(94)

4(18)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

NP

nadia p.

Internal Comms Manager

Financial Services

### "Great intranet tool for internal comms teams"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

April 6, 2026

Overall, my experience has been very positive. I’ve used Simpplr to build and manage our company intranet, and it has made internal communications much more efficient. It’s user-friendly, saves time on content management, and has helped improve how information is shared across the organisation. Despite a few minor limitations, it’s a strong and reliable platform for internal comms teams.

Pros

Simpplr is very intuitive and easy to use, making it simple to build and manage an intranet without heavy IT support. As someone in internal communications, I found the targeting and personalisation features particularly valuable for reaching the right audiences effectively. The platform also has a clean, modern interface that helps drive engagement with content and keeps everything well organised. My favourite part of the platform is the ability to generate a newsletter from content on the intranet already.

Cons

Some of the more advanced customisation options can feel a bit limited or require additional support. It would also be helpful to have more flexibility in design and layout options.

Switched from

[Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)

The need for a user friendly intranet provider

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LF

Laetitia F.

Internal Communications Manager

Banking

### "User/Administrator friendly"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

September 7, 2023

Pros

Simpplr Intranet has transformed the way I work and communicate within my organisation on a daily basis. Its user-friendly interface and intuitive design simplify internal communication and collaboration, making every task a breeze. In short, it's a game-changer that streamlines my work, enhances productivity, and keeps me engaged with the company culture.

Cons

Would be great to be able to change the names of the links to what your company prefers.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RV

Rudi V.

System Administrator

Law Practice

### "Great communication tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 18, 2023

Our main goal was to improve communication throughout our company, to make sure information was shared in one place, that everybody can access, or limit access to specific information to those who need it.

Pros

Creating content is extremely easy, it is very user friendly and has given us the platform to communicate effectively and efficiently. From an IT standpoint, we have used it to build a knowledgebase, and provide instructions to fix common issues that do not need assistance from IT Support, and with the planned future ticketing system integrations, we hope to connect these two aspects to streamline our workflow.The customer support we continue to receive is amazing, our Customer Success Manager is quick to respond to any questions or help requests, and in taking the time to understand our business needs will share features about the product that could (and have) benefit us.

Cons

We have had a very positive experience so far (2 years) so I really do not have anything negative to say.

Switched from

[Workplace from Meta](https://www.capterra.com/p/168669/Workplace/)

Workplace became very messy very quickly, and was mainly used as a social feed rather than a work resource.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

IT Manager

Pharmaceuticals

### "Simpplr is a great, easy-to-use intranet platform."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 17, 2023

Pros

The ease of use. It empowers employees to be able to upload important announcements easily.

Cons

Honestly, it's worked for us as expected, and there's not any cons I can think of.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

GS

Grace S.

L&D Specialist

Information Technology and Services

### "Love the tool, keeps getting better"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 27, 2023

Great customer experience, I always get my questions answered quickly

Pros

It is really easy to get information out to the masses

Cons

I wish there was a way to upload permissions by CSV and that there were even more integrations

Reasons for choosing Simpplr

I loved the UI and the organization. They also seem to be making the product better every release.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DM

Dulani M.

KM Operations Analyst

Law Practice

### "Simpplr is a easy to use, manage and maintain intranet platform"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

June 23, 2023

Pros

Simpplr is easy to use and administer. The platform makes it easy to create and manage content and the governance engine helps us keep our most important information current. The "out of the box" integration with OKTA not only solved our SSO needs but also puts the applications most used by our firm at our users fingertips. Their support team has been amazing. They are very responsive and helpful.

Cons

There has been dissatisfaction with the search functionality, including the relevance of the results and how the results are displayed. There are limitations with the home dashboard layout options, especially when using the newsfeed because it takes up so much of the screen real estate it's hard to design around.

Switched from

[Jostle](https://www.capterra.com/p/130784/Jostle/)

Jostle's homepage was awkward and cluttered. Information wasn't easy to find. They didn't have the integrations or extensibility we needed to move forward.

Alternatives considered

[Jive](https://www.capterra.com/p/189555/Jive/)

[Handshake](https://www.capterra.com/p/229992/Handshake/)

[LumApps](https://www.capterra.com/p/169555/LumApps/)

[LiveTiles](https://www.capterra.com/p/159846/LiveTiles-SharePoint/)

[Igloo](https://www.capterra.com/p/84689/Igloo-Software/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SM

Shannon M.

Sr. Mgr, Sales Enablement

Telecommunications

### "So far we are loving it!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

May 8, 2023

We're solving for faster, easier access to internal information to help people be more productive and effective. We also want to connect employees and ensure engagement as we have primarily remote and hybrid teams. We're about 90 days out with a subset of employees and so far it's gone very well. We're looking to move the whole organization onto the platform. The cost is daunting but we're very happy with the product.

Pros

\- The implementation was a lot of work but not difficult. We were told it would be easy and it was. Simpplr provided templates and best practices that saved me a lot of time. - It's easy to use and administer. Most of the features are intuitive and don't require a lot of training. - The platform looks good and is flexible. There are lots of ways to accomplish what you're trying to do.- The governance model was a big reason we chose it. We need to keep the content current and relevant. Otherwise, people won't trust and use it.- The implementation team was great to work with and the entire team has been helpful and responsive.

Cons

\- The price was significantly higher than the two other platforms we evaluated.- There are a couple of features that could be improved.- Simpplr webinars showcase modules that aren't standard and are an additional purchase. I'd rather they focus on the core package everyone has and then share the "also available" features.

Alternatives considered

[ServiceNow](https://www.capterra.com/p/254088/ServiceNow/)

[Confluence](https://www.capterra.com/p/136446/Confluence/)

[Igloo](https://www.capterra.com/p/84689/Igloo-Software/)

Reasons for choosing Simpplr

The decentralized management and administration, the content governance capabilities, platform aesthetics, and ease of use.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Andrew W.

IT Systems Administrator

Computer Software

### "A great solution to the corporate communications problem."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 20, 2023

A great solution for corporate communications! This platform has been a great tool to make our larger company feel a little smaller. A great end user experience and very easy to manage.

Pros

They have been providing excellent support throughout not only the implementation of the project, but also longer term after onboarding. They consistently update the product with new features and make it easy to upgrade. I also love the analytics on the platform, so that we can see what comms work and what needs to be re-evaluated.

Cons

Simpplr is built on salesforce, and for some this may be a good thing, but because I am not a salesforce engineer, it can be a real challenge to manage (but their support tends to help bridge that).

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

EB

Emma B.

IT Specialist

Real Estate

### "AppFolio loves Simpplr!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 19, 2023

It's been great! Our CSM, \[sensitive content hidden\], is incredible and we always get great support from him and the rest of the team who handles our tickets

Pros

Simpplr has vastly helped us improve employee communication in our hybrid work environment and make information easily accessible to everyone. It's helped us

Cons

Simpplr is a little limited in what we can/cannot do and how we can build out sites. Our employees have used Google sites in the past which has a lot of customizable options that we don't have with Simpplr but this is also a pro in some ways

Alternatives considered

[Happeo](https://www.capterra.com/p/176777/Happeo/)

[Igloo](https://www.capterra.com/p/84689/Igloo-Software/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CS

Chaz S.

Employee Experience

Telecommunications

### "Support During Salesforce Outage Was Exceptional!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 18, 2023

Pros

We experienced our Simpplr site go down due to a Salesforce server outage. Of course, an outage is not ideal, but I appreciate everything the Simpplr support team did to communicate the status of the issue, keep us updated during the resolution, and their continued support as our intranet site got back up during the day.As soon as the issue was realized, we opened a support ticket, and within 5 minutes we had a response from the Simpplr team. \[sensitive content hidden\] was outstanding! 5 stars! They pinpointed the Salesforce server issue quickly and provided links to the status pages so I could stay updated while they investigated/resolved the issue. In addition to the status pages, \[sensitive content hidden\] kept me updated with a few messages that the resolution was taking longer than expected or a few hours later when everything was back up and running. I just so happened to have a scheduled business review meeting that day with \[sensitive content hidden\], our customer success manager, and she also offered to assist and escalate the issue in any way possible. All support was appreciated!

Cons

The worst thing about the Salesforce outage is that we couldn't use Simpplr! We've made Simpplr the employee hub, so it was definitely noticed by employees when the site went down. Just want to be clear - this sort of outage is not common and had not happened to us before.

Switched from

[Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)

Needed more content-building options.

Alternatives considered

[Zoho Social](https://www.capterra.com/p/159351/Zoho-Social/)

[Happeo](https://www.capterra.com/p/176777/Happeo/)

[Blink](https://www.capterra.com/p/173179/Blink/)

Reasons for choosing Simpplr

Ease of use. Azure SSO integration. East content building.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/168748/Simpplr/reviews/)

Popular comparisons

[Bitrix24 vs Simpplr](https://www.capterra.com/compare/113540-168748/Bitrix24-vs-Simpplr)[Axero vs Simpplr](https://www.capterra.com/compare/129326-168748/Axero-vs-Simpplr)

[Workvivo vs Simpplr](https://www.capterra.com/compare/168748-201794/Simpplr-vs-Workvivo) 

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[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

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