# Page 2 | Simpplr Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Simpplr the right Intranet solution for you? Explore 112 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/168748/Simpplr/reviews --- Simpplr 4.8 (112) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Simpplr ## Showing most helpful reviews Showing 26-50 of 112 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use nP nadia P. Internal Comms Manager Financial Services Used the software for: 1-2 years ### "Great intranet tool for internal comms teams" April 6, 2026 4.0 Overall, my experience has been very positive. I’ve used Simpplr to build and manage our company intranet, and it has made internal communications much more efficient. It’s user-friendly, saves time on content management, and has helped improve how information is shared across the organisation. Despite a few minor limitations, it’s a strong and reliable platform for internal comms teams. Pros Simpplr is very intuitive and easy to use, making it simple to build and manage an intranet without heavy IT support. As someone in internal communications, I found the targeting and personalisation features particularly valuable for reaching the right audiences effectively. The platform also has a clean, modern interface that helps drive engagement with content and keeps everything well organised. My favourite part of the platform is the ability to generate a newsletter from content on the intranet already. Cons Some of the more advanced customisation options can feel a bit limited or require additional support. It would also be helpful to have more flexibility in design and layout options. Switched from [Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/) The need for a user friendly intranet provider Review Source CS Chaz S. Employee Experience Telecommunications Used the software for: 1-2 years ### "Support During Salesforce Outage Was Exceptional!" April 18, 2023 5.0 Pros We experienced our Simpplr site go down due to a Salesforce server outage. Of course, an outage is not ideal, but I appreciate everything the Simpplr support team did to communicate the status of the issue, keep us updated during the resolution, and their continued support as our intranet site got back up during the day.As soon as the issue was realized, we opened a support ticket, and within 5 minutes we had a response from the Simpplr team. \[sensitive content hidden\] was outstanding! 5 stars! They pinpointed the Salesforce server issue quickly and provided links to the status pages so I could stay updated while they investigated/resolved the issue. In addition to the status pages, \[sensitive content hidden\] kept me updated with a few messages that the resolution was taking longer than expected or a few hours later when everything was back up and running. I just so happened to have a scheduled business review meeting that day with \[sensitive content hidden\], our customer success manager, and she also offered to assist and escalate the issue in any way possible. All support was appreciated! Cons The worst thing about the Salesforce outage is that we couldn't use Simpplr! We've made Simpplr the employee hub, so it was definitely noticed by employees when the site went down. Just want to be clear - this sort of outage is not common and had not happened to us before. Alternatives considered [Zoho Social](https://www.capterra.com/p/159351/Zoho-Social/)[Happeo](https://www.capterra.com/p/176777/Happeo/)[Blink](https://www.capterra.com/p/173179/Blink/) Reason for choosing Simpplr Ease of use. Azure SSO integration. East content building. Switched from [Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/) Needed more content-building options. Review Source PO Patrick O. Director of Employee Communications Financial Services Used the software for: Less than 6 months ### "Excellent Partner & Product " September 23, 2021 5.0 Simpplr's product is very strong, and they are a highly collaborative and responsive business partner. Pros Setting up the platform, building out sites and adding content are all fairly easy to do. The UI is attractive and modern. The system integrates easily with many commonly used SSO applications we utilize. We were able to customize Simpplr to add functionality, meet our specific business needs and meet the requests of our users. The Simpplr team that supported our implementation was excellent to work with. Cons There is currently not a way to automatically connect users to SharePoint and ServiceNow. Currently, each user must manually connect to these applications. Also, the display of SharePoint files in Search results is acceptable but could be improved. Review Source KB Kim B. Senor Communications Manager Media Production Used the software for: 1-2 years ### "Exceeded my (and my organization's) expectations." May 3, 2022 5.0 Our business analysts researched 15 different software options while our HR team did their own separate research and we came together to share our findings and we had unanimously selected Simpplr, and now that we've successfully launched it, we know why it's considered the best of the best. It can be maintained by one person, or by a group of people, and it's easy to delegate who handles what. The best part is anyone in your organization can create content without having to be trained. It's as easy as navigating a basic website or posting a comment in social media. We have been very pleased with our decision to go with Simpplr and we built and rolled it out in the same quarter without having to hire tech consultants. Their customer service is fantastic. Pros Even the most technically challenged people can create, post and find content on Simpplr without any training. It's perfect for when your intranet doesn't live in IT. HR and/or marketing can launch and maintain without creating work for your already overloaded tech team. And Simpplr is constantly updating their product with new features. Unlike other intranets I've used that role out new features before they are ready, the updates Simpplr launches work great from the day they come out. Cons Coming off of years of SharePoint and Interact, it was hard to transition from the site/folder/page organization style, but once I got my head around every department and post not needing its own site, it actually provided a lot of freedom. I do miss the point-based recognition/reward system other intranets offer, but if your priority is to keep teams informed and connected this is the way to go for sure and you can find other way to reward teams. I do wish the feed could exist on the homepage without taking up so much real estate or requiring the latest and most popular posts to reappear. But maybe that change will happen in a future update. Reason for choosing Simpplr Best customer service by a longshot! Super responsive and helpful. Pricing was clear and fair and I didn't have to worry that I'd go over budget on months during which I might need a little more help. Switched from [Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)[Interact](https://www.capterra.com/p/133947/Interact-Intranet/) Needed tech/IT to manage/maintain site and we wanted every team member to be able to post without having to undergo training. Review Source SM Shannon M. Sr. Mgr, Sales Enablement Telecommunications Used the software for: Less than 6 months ### "So far we are loving it!" May 8, 2023 5.0 We're solving for faster, easier access to internal information to help people be more productive and effective. We also want to connect employees and ensure engagement as we have primarily remote and hybrid teams. We're about 90 days out with a subset of employees and so far it's gone very well. We're looking to move the whole organization onto the platform. The cost is daunting but we're very happy with the product. Pros \- The implementation was a lot of work but not difficult. We were told it would be easy and it was. Simpplr provided templates and best practices that saved me a lot of time. - It's easy to use and administer. Most of the features are intuitive and don't require a lot of training. - The platform looks good and is flexible. There are lots of ways to accomplish what you're trying to do.- The governance model was a big reason we chose it. We need to keep the content current and relevant. Otherwise, people won't trust and use it.- The implementation team was great to work with and the entire team has been helpful and responsive. Cons \- The price was significantly higher than the two other platforms we evaluated.- There are a couple of features that could be improved.- Simpplr webinars showcase modules that aren't standard and are an additional purchase. I'd rather they focus on the core package everyone has and then share the "also available" features. Alternatives considered [ServiceNow](https://www.capterra.com/p/254088/ServiceNow/)[Confluence](https://www.capterra.com/p/136446/Confluence/)[Igloo](https://www.capterra.com/p/84689/Igloo-Software/) Reason for choosing Simpplr The decentralized management and administration, the content governance capabilities, platform aesthetics, and ease of use. Review Source JG Joshua G. Multimedia Communication Strategist Consumer Services Used the software for: Less than 6 months ### "Simpplr makes internal communications and storytelling simple and straightforward" September 1, 2022 4.0 I'm awfully happy with this software. The app and website are easy to navigate, publishing is a breeze, and laying in external media like photos and videos isn't much trouble at all. Pros Simpplr's rapid publishing and editing ability is fantastic. I come from a career where stories went out in seconds and minutes, so being able to get my work out to the company in just moments is wonderful. I don't like making mistakes, but when I do, the updating is nearly instantaneous. Cons In the aforementioned administrative issue I suffered, I would periodically receive error messages when attempting to publish. Eventually, publishing would work, but the error messages were so generic ("Simppr experienced an error when attempting to publish" or something in that vein) that I was frankly unsure what the problem was or if it was of my own doing. Review Source Cheryl S. Director of Co-Counsel Relations Law Practice Used the software for: 6-12 months ### "Great platform AND support" September 30, 2022 5.0 Our implementation experience with Simpplr was quite honestly one of the easiest and most positive we've had with software. Often a company will focus on the sell, then leave you disappointed when it comes time to build and implement. Simpplr is proof that you can actually provide what you are selling, and that new software doesn't always have to be a struggle. I've found their level of support to be an incredible asset to the company. Even after launch, to have a representative who is thoroughly invested in the continued success of the project has been comforting and helpful. Pros The product is very easy to use, allows us to share news, events, knowledge, policies, etc with our employees in an organized way. I'm astounded we were able to go from scratch to launch in as few months as we did - we have the implementation team to thank for keeping us on track through the process. Cons There may be small features here and there that we have come across that we'd like to see, but the company is extremely receptive to feedback and updates are a breeze. They are very customer-forward and take our word for it when there's something we'd like to see improved. Switched from [Workplace from Meta](https://www.capterra.com/p/168669/Workplace/) Workplace was entirely focused on social interaction and feed. It was not at all designed to or helpful in keeping an organized source of information for our employees. When we met with the reps at Simpplr, they showed us everything an intranet could be, and it matched with what we had wanted for years. Review Source AD Anna D. Technical and Compliance corrdinator Chemicals Used the software for: Less than 6 months ### "simpplr is great, very easy to use product" September 20, 2022 5.0 Great experience overall- very helpful implementation team and great finished product. As expected, the implementation process was a little tricky (especially since we hadn't used an intranet before) but all the resources relating to engagement and what content to add etc was all very helpful. Pros The team at simpplr were always super helpful, always replying to emails as soon as they saw them. The product is very easy to use, only requiring a little bit of exploring and tinkering to get the hang of it. It's great how you can easily promote content for all employees to see to the home page Cons I wish Simpplr had been more transparent about the features not available from the start, mainly those advertised but not yet implemented in the AWS product compared to the salesforce product. There are also some minor features that should be available but aren't, and it seems they need a little more testing for the AWS product (but again, for very minor things) Reason for choosing Simpplr My hub intranet was removed early on due to the lack of features and extremely low price, so it was between jostle and simpplr. Both the top two contenders came down to the same price (even with a 30% and 60% discount respectively). Simpplr was selected because all features are available at a flat rate (no packages) and we started talking to simpplr first, therefore had already started the ball rolling Review Source DM Dulani M. KM Operations Analyst Law Practice Used the software for: 1-2 years ### "Simpplr is a easy to use, manage and maintain intranet platform" June 23, 2023 4.0 Pros Simpplr is easy to use and administer. The platform makes it easy to create and manage content and the governance engine helps us keep our most important information current. The "out of the box" integration with OKTA not only solved our SSO needs but also puts the applications most used by our firm at our users fingertips. Their support team has been amazing. They are very responsive and helpful. Cons There has been dissatisfaction with the search functionality, including the relevance of the results and how the results are displayed. There are limitations with the home dashboard layout options, especially when using the newsfeed because it takes up so much of the screen real estate it's hard to design around. Alternatives considered [Jive](https://www.capterra.com/p/189555/Jive/)[Handshake](https://www.capterra.com/p/229992/Handshake/)[LumApps](https://www.capterra.com/p/169555/LumApps/)[LiveTiles](https://www.capterra.com/p/159846/LiveTiles-SharePoint/)[Igloo](https://www.capterra.com/p/84689/Igloo-Software/) Switched from [Jostle](https://www.capterra.com/p/130784/Jostle/) Jostle's homepage was awkward and cluttered. Information wasn't easy to find. They didn't have the integrations or extensibility we needed to move forward. Review Source Andrew W. IT Systems Administrator Computer Software Used the software for: 1-2 years ### "A great solution to the corporate communications problem." April 20, 2023 5.0 A great solution for corporate communications! This platform has been a great tool to make our larger company feel a little smaller. A great end user experience and very easy to manage. Pros They have been providing excellent support throughout not only the implementation of the project, but also longer term after onboarding. They consistently update the product with new features and make it easy to upgrade. I also love the analytics on the platform, so that we can see what comms work and what needs to be re-evaluated. Cons Simpplr is built on salesforce, and for some this may be a good thing, but because I am not a salesforce engineer, it can be a real challenge to manage (but their support tends to help bridge that). Review Source RV Rudi V. System Administrator Law Practice Used the software for: 1-2 years ### "Great communication tool" August 18, 2023 5.0 Our main goal was to improve communication throughout our company, to make sure information was shared in one place, that everybody can access, or limit access to specific information to those who need it. Pros Creating content is extremely easy, it is very user friendly and has given us the platform to communicate effectively and efficiently. From an IT standpoint, we have used it to build a knowledgebase, and provide instructions to fix common issues that do not need assistance from IT Support, and with the planned future ticketing system integrations, we hope to connect these two aspects to streamline our workflow.The customer support we continue to receive is amazing, our Customer Success Manager is quick to respond to any questions or help requests, and in taking the time to understand our business needs will share features about the product that could (and have) benefit us. Cons We have had a very positive experience so far (2 years) so I really do not have anything negative to say. Switched from [Workplace from Meta](https://www.capterra.com/p/168669/Workplace/) Workplace became very messy very quickly, and was mainly used as a social feed rather than a work resource. Review Source VR Verified Reviewer IT Manager Pharmaceuticals Used the software for: 2+ years ### "Simpplr is a great, easy-to-use intranet platform." August 17, 2023 5.0 Pros The ease of use. It empowers employees to be able to upload important announcements easily. Cons Honestly, it's worked for us as expected, and there's not any cons I can think of. Review Source Shannon Q. Business Systems Analyst Staffing and Recruiting Used the software for: Less than 6 months ### "Easy for everyone. Really!" September 13, 2019 5.0 In evaluating intranets I knew we needed something that would be easy to administrate in the long run and even more than that we needed a product that was easy for our users. Simpplr has an A+ in my book for both of those. In addition, working with everyone at Simpplr has been very easy and they are quick to respond. We rolled out our first three departments in 6 weeks and went live on-time. Simultaneously we started our next round of teams and after only 4 months (since project launch) we have every single department live and every single user has created at least one piece of content. There's no way we could have done this so quickly with another application (I'm looking at you Australia). There are definitely some quality of life improvements I would like to see Simpplr make but I'll take the ease of use over more advanced features any day. Pros Ease of use. The setup and ongoing administration was the fastest and easiest software implementation I've been part of. On top of that, my users had a single 1 hour hands-on training session and they've been able to create hundreds of content pages without any help from me. Cons They don't use their own application for the help portal information. The support team is great and responds quickly but if you're just trying to look up information on their help site it's a bit tedious. I'd really like to see Simpplr have an Admin Site and a User Site that I could enable in my own environment that has how-to articles and short videos. Instead, right now I have to find the information through the help portal and then copy it into my environment for my users. Alternatives considered [Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)[MangoApps](https://www.capterra.com/p/131314/MangoApps/)[Confluence](https://www.capterra.com/p/136446/Confluence/) Reason for choosing Simpplr We needed a solution as quickly as possible and one that would be easy for our users. Simpplr was the perfect choice. Review Source VR Verified Reviewer Digital Marketing Chemicals Used the software for: 6-12 months ### "Just What We Needed" November 3, 2020 5.0 Extremely positive. Great implementation team, and a great product that is getting better with every release. Pros Simpplr has the perfect mix of features and configurability without being overwhelming. It's easy to train employees to manage and create their own content. Also: it's very flexible from an implementation standpoint, so if at any point you need to pivot on your approach, it's easy to do. Cons The Simpplr designed user experience is easy and enjoyable. Every once in a while you have to dip into the Salesforce back-end for user management which is less easy to navigate. It's not often, so not an issue for us, and the security of Salesforce was a big selling point so it really evens out. Reason for choosing Simpplr We are a complex organization, but needed an easy solution to implement since our organization traditionally runs lean. We did not have a big team and wanted to be able to move forward quickly. We did not have the time for a long and complicated strategy and planning phase. Switched from [Joomla](https://www.capterra.com/p/161648/Joomla/) Joomla was almost unusable. Even changing a link as a tedious task. Review Source CL Chris L. Application Manager, IT Computer & Network Security Used the software for: 1-2 years ### "Great tool for the workforce of today." August 24, 2020 5.0 Our experience has been very positive from setup deployment. We needed a tool for a distributed workforce that would help bring people and content together. We have been through ~4 quarterly updates which are always great to see with new features and little to no impact on end users. Pros Ease of use, analytics, search and speed at which users can be successful with the tool and end user adoption. We came from a legacy tool that was deep in terms of features but somewhat cumbersome to create and curate content. We saw low adoption, content views and distrust in the search results. With Simpplr, our users can be successful with little to no guidance. We have a greater number of content creators than ever creating valuable, meaningful content. Cons No real issues with the tool, this was the right tool for us as an organization. Perceptually light weight but incredibly powerful. We have had a couple of key integrations that were not available when we deployed but these have been addressed in quarterly releases since we launched. Reason for choosing Simpplr We knew that we were not going to have a large team to administer our Intranet. We needed an easy to use tool with built in features for analytics, content curation, governance, etc. that requires little training. We found exactly what we were looking for in Simpplr. Review Source EB Emma B. IT Specialist Real Estate Used the software for: 1-2 years ### "AppFolio loves Simpplr!" April 19, 2023 5.0 It's been great! Our CSM, \[sensitive content hidden\], is incredible and we always get great support from him and the rest of the team who handles our tickets Pros Simpplr has vastly helped us improve employee communication in our hybrid work environment and make information easily accessible to everyone. It's helped us Cons Simpplr is a little limited in what we can/cannot do and how we can build out sites. Our employees have used Google sites in the past which has a lot of customizable options that we don't have with Simpplr but this is also a pro in some ways Alternatives considered [Happeo](https://www.capterra.com/p/176777/Happeo/)[Igloo](https://www.capterra.com/p/84689/Igloo-Software/) Review Source Lynelle R. Emoloyee Communication Specialist Non-Profit Organization Management Used the software for: 2+ years ### "Simpplr keeping us together" July 1, 2020 5.0 Simpplr has improved our organisational communication and ensures that we have a source of truth within our organisation. Pros Simpplr is such a straight forward system that helps our organisation stay connected. As a national organisation dispersed across Australia, staying connected is fundamental to our success. We also have a range of users with varied computer skills so Simpplr's simple interface is accessible and straight forward so everyone can use. Cons The feed can move pretty fast in our organisation so keeping on top of content that people should know can take some time. The newsletter feature could be improved. Reason for choosing Simpplr Unsure, I wasn't involved in procuring Simpplr. Review Source AF Alex F. Director, Communications Financial Services Used the software for: 2+ years ### "Excellent platform for use as an intranet and employee comms tool" July 28, 2022 4.0 Really great tool with solid customer service support and ongoing updates to ensure issues are addressed and best practices are applied. Pros I really like the search functionality and the news feed that shows latest and most popular content. I also think the event calendar is very useful for encouraging awareness and attendance at events. The clean layout is also visually appealing and makes it easy to use. Cons The homepage could have additional functionality to make it more customizable as some people find it too busy/cluttered. Also would love the ability to reward people for comments or have a built-in game or recognition system. Review Source CA Courtney A. Internal Comms Ops Manager Education Management Used the software for: 1-2 years ### "We love Simpplr" September 1, 2022 5.0 We love our intranet, and love working with Simpplr. Everyone we've interracted with has been phenomenal, and since we launched our intranet has become such a core part of our experience. Pros The minute we saw Simpplr during our evaluation phase for implementing an intranet, we knew Simpplr was the vendor for us. Their platform is user friendly, looks sleek, is easy to use, and just felt like us. I really love their content validation feature which allows me as an admin make sure all of the content on our intranet is up to date. Cons Some features require add-on pricing, I wish they were included in the base price. Alternatives considered [Jive](https://www.capterra.com/p/189555/Jive/)[Happeo](https://www.capterra.com/p/176777/Happeo/)[Igloo](https://www.capterra.com/p/84689/Igloo-Software/) Review Source VR Verified Reviewer Senior Communications Manager Retail Used the software for: 1-2 years ### "Intuitive and Engaging" October 27, 2020 5.0 To drive engagement, we used Simpplr in place of an event management application. During our event, we discovered Simpplr didn't have all of the capacities of our previous app. The team at Simpplr heard our concerns and within months, launched new features that will allow us to use the app again at our next major event. The enhanced RSVP/Events pages and the new SMS text massaging capability are amazing. Pros From day one, our teams loved the homepage news carousel, engaging "twitter-like" feed for everyone to collaborate, and sticky tiles that permanently hold important information, links, social media feeds and video highlights. The individual sites for each group/department allow others to contribute valuable content without hand-holding or extensive training. Our teammates LOVE the mobile app, and the push notifications we send alerting them to important information. Cons Nothing. It's great. The consistent improvements address any concerns. Review Source VR Verified Reviewer Manager, Business Systems Financial Services Used the software for: 2+ years ### "Beautiful, elegant turnkey modern intranet solution" August 13, 2019 5.0 Simpplr provided excellent guidance and support throughout the onboarding process and post-implementation. The customer success team is always available to help whenever we need it. Besides the high-quality product, Simpplr provides extensive industry research and thought leadership to position customers for success. Pros Simpplr's high quality visuals, page layouts and ease of use. Cons Reliance on Salesforce 'Files' system does create some limitations for document sharing, but this has not been a major issue. Reason for choosing Simpplr Ease of implementation, ability to customize, 'clean' interface. Review Source VR Verified Reviewer Corporate Communications Editor Computer Software Used the software for: 6-12 months ### "Simpplr made it simple!" February 2, 2022 5.0 It has been great. Our partners at Simpplr have been very helpful and step in to support us in anyway at what seems the drop of a hat. Pros The modern look and feel. Our old intranet was quite outdated and didn't line up with our new, more modern branding. With Simpplr we were able to take our intranet to the next level while maintaining a secure and up-to-date collection of content. Cons More of a user case here, but I wish there was better ways of staging content for review that wasn't based on setting temporary permission levels. Review Source PS Peter S. Senior Associate Education Management Used the software for: 1-2 years ### "Simpplr is both a powerful tool for communicators and engaging platform for employees" September 1, 2022 4.0 Simpplr has been served as our first ever (and only) employee intranet. The team has been easy to work with to deploy upgrades and make recommendations, and the platform rarely fails to meet our needs. Whatever we dream up, the platform usually has an easy solution. Pros Simpplr is packed with features that make it easy to manage content and build a site architecture that works best for whatever a communicator's needs are Cons The most powerful tools like the premier newsletter and Leadercast video require an upgrade and additional cost. While some integrations with other SSO-apps are strong, event management and integration with google calendar could be better. Review Source NL Nicole L. Sr Communications Advisor Financial Services Used the software for: 1-2 years ### "Excellent software for employee communications and engagement" July 15, 2022 5.0 Great experience, the support team is helpful, set-up was seamless with a lot of resources for the deployment team internally to leverage. Pros What I like best about Simpplr is how clean and easy it use it is. The search is a powerful tool to find content and you have many options to drive awareness and engagement including notifications, tagging and newsletters. Cons I wish the file management system was a bit more intuitive and easy to use. Review Source LF Lauren F. Senior Manager of Internal Communications Computer Software Used the software for: 1-2 years ### "Simpplr helps build company culture!" February 24, 2022 5.0 We needed a platform that could be accessible from anywhere and on any device without a firewall and Simpplr was the answer! It's an easy to manage intranet and integrates well with our other tools to create and build content with relevant information. Pros Simpplr has a modern and sleek look that reflects our company culture. It encourages and promotes employee engagement by creating 2-way dialogue between employees and leadership. The platform also has robust data analytics that provide insight into usage and effectiveness, it’s not extraneous to pull any reports. Simpplr is also available on mobile app which is such a bonus with our distributed workforce! Cons There aren’t any that I have encountered yet. All platform issues have been directly addressed and the company is constantly working on new updates. Review Source Similar Products Featured ## Related categories [Intranet](https://www.capterra.com/intranet-software/)[Internal Communications](https://www.capterra.com/internal-communications-software/)[Digital Workplace](https://www.capterra.com/digital-workplace-software/)