--- title: "ProtonPACS Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about ProtonPACS Software - reviews, pricing plans, popular comparisons to other PACS products and more." source_url: "https://www.capterra.com/p/168760/ProtonPACS/" page_type: "product" language: "en" --- # ProtonPACS Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) ProtonPACS ## What is ProtonPACS? ProtonPACS is an imaging platform designed for orthopedic and specialty practices combine performance with intuitive workflows to help teams read, report, and collaborate. It offers image access, seamless voice dictation, and zero scheduled downtime. ProtonPACS gives users the tools to optimize turnaround times, support referring physicians, and keep their day on track. ## What is ProtonPACS used for? [Radiology](https://www.capterra.com/radiology-software/)[Medical Imaging](https://www.capterra.com/medical-imaging-software/)[PACS](https://www.capterra.com/pacs-software/) Overall rating Based on 18 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $2 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ProtonPACS?[Manage this product listing](https://www.g2.com/products/protonpacs/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ProtonPACS 4.9 (18) VS. [### UltraLinq](https://www.capterra.com/p/162172/UltraLinq/) [4.5 (13)](https://www.capterra.com/p/162172/UltraLinq/reviews/) Starting Price $2 per user, per month Starting Price $3999 Usage Based, One Time Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (18) Ease Of Use 4.6 (13) Value For Money 4.7 (11) Value For Money 3.9 (8) Customer Service 4.9 (16) Customer Service 4.0 (10) ## ProtonPACS alternatives [Medicai](https://www.capterra.com/p/265715/Medicai/) [4.9 (14)](https://www.capterra.com/p/265715/Medicai/#reviews) Starting price $149.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/265715/Medicai/) Highest Rated [Studycast](https://www.capterra.com/p/168753/Studycast/) [5.0 (5)](https://www.capterra.com/p/168753/Studycast/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/168753/Studycast/) [MedIQ](https://www.capterra.com/p/229205/MedIQ/) [5.0 (2)](https://www.capterra.com/p/229205/MedIQ/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/229205/MedIQ/) [VEPRO EMR Manager](https://www.capterra.com/p/104953/VEPRO-PACS-EMR/) [4.5 (5)](https://www.capterra.com/p/104953/VEPRO-PACS-EMR/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/104953/VEPRO-PACS-EMR/) ## FAQs about ProtonPACS Overview ### Which roles and teams benefit most from ProtonPACS? ProtonPACS is most used by radiology and MRI teams, including technologists, radiologists, and imaging leads who need fast image access, streamlined study review, and efficient exam workflows. Imaging managers, directors, and healthcare administrators rely on it to oversee operations, support reporting, maintain system performance, and improve coordination across diagnostic imaging departments. Answer based on 18 reviews Overview ### What company size and specific industries is ProtonPACS built for? ProtonPACS is designed for orthopaedic practices, radiology practices, and small to medium sized hospitals. It is built for healthcare organizations in these sectors, especially those that need imaging and practice management support within a small to medium-sized operational setting. Features and Usability ### What are the key features of ProtonPACS? ProtonPACS offers image management for imaging and X-rays, image analysis, image fusion, comparison view, and image library tools. It also includes DICOM modality worklist support, HL7 and EMR HL7 bridge integration, archiving and retention, secure data storage, diagnostic reports, workflow management, and patient portal access. Getting Started and Support ### What training and onboarding options does ProtonPACS offer? ProtonPACS provides in person training, live online sessions, and documentation. In person training supports direct instruction, live online sessions allow guided remote setup and learning, and documentation gives teams written reference material for reviewing features and steps as needed. Getting Started and Support ### What customer support options does ProtonPACS offer? ProtonPACS provides email/help desk and phone support for customer assistance. No reviewer feedback about support quality is available in the catalog data, so user experience with response times, helpfulness, or common issues cannot be described here. ## Features AI summary Based on 74 PACS reviews Capterra reviewers highlight these as the features buyers care about most when choosing radiology software: - **Patient Records Management** (**61%** of reviewers rated this feature as critical) - **Appointment Management** (**50%**) - **EMR HL7 Bridge** (**73%**) ProtonPACS supports **Patient Records Management** and **EMR HL7 Bridge**, covering two of the top capabilities radiology teams look for. These features help providers maintain accurate patient information and connect imaging workflows with broader clinical systems. However, it does not include **Appointment Management**. Instead, it offers **Patient Scheduling** (**56%**) and **PACS Integration** (**73%**), which give teams other ways to coordinate patient flow and connect imaging data across systems, helping businesses improve record access, reduce manual work, and support faster care delivery. Archiving & Retention Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Audit Trail A record of all activities within the system, including user access, changes made, etc. Billing & Invoicing Create, manage, and send invoices or bills to customers Collaboration Tools Provides a channel for team members to share AI models, media files, communicate, and work together Comparison View View and compare images, studies, etc., to track changes over time Customizable Templates Pre-designed layouts that can be customized to match preferences and requirements ProtonPACS 30 features ### All Features - Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Comparison View: View and compare images, studies, etc., to track changes over time - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Data Storage Management: Manage and store data in a database - Diagnostic Reports: Reporting completed by clinicians that summarizes health/medical diagnoses - Diagnostic Tools: Access client's system information, including hardware and software configuration, to perform diagnostics - DICOM Modality Worklist: Exchange of patient demographic data between medical imaging devices and clinical solutions. - Historical Reporting: Information, data and reports that are being tracked over time - HL7 Support: Supports Health Layer 7 (HL7) data formats used in healthcare applications - Image Analysis: Evaluating and identifying the fundamental components in an image for extracting medical information. - Image Library: Store and manage images - Image Management: Support for uploading and retaining image files in the cemetery records database - Imaging and X-rays: Visual representations or pictures of objects, structures, or internal body parts, often for diagnostic or analytical purposes - Mobile Access: Access software remotely via mobile devices - Non-DICOM Imaging Support: Supports non-DICOM (Digital Imaging and Communications in Medicine) imaging formats - PACS Integration: Ability to integrate with picture archiving and communication system to store diagnostic imaging files. - Patient Portal: Online portal where patients can access information such as health records, treatment plants, etc. - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Patient Scheduling: Book and manage patient appointments and follow-ups - Scheduled/Automated Reports: Set a time to generate routine reports automatically - Secure Data Storage: Securely stores data to prevent data loss or breaches - Status Tracking: Track the status over time for a request, process, asset, or transaction - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Voice Recognition: Recognize/detect varying frequencies in a person's voice to identify/verify "who" is speaking - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.6 (18) 4.6 Based on 18 reviews ## Pricing Value for money 4.7 (11) Free Trial Basic $2.00 Value for money 4.7 (11) 4.7 Based on 11 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (16) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (16) 4.9 Based on 16 reviews ## User reviews Overall rating 4.9 Based on 18 reviews Filter by rating 5(16) 4(2) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent CH Chris H. Lead Medical Practice ### "New product purchase and transition " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 December 17, 2020 Works well for our practice Pros Features were what we needed for our practice. Easy transition Cons Integrating into our EMR system has been a little challenging Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. GR Glenn R. Radiology director Hospital & Health Care ### "Proton PACS" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 14, 2020 Fully summarized in the Pros section I believe Pros We deployed and went live with Proton PACS in April 2014. The implementation phase of moving all our data had begun in January. All the planning had made this process completely seamless. Part of that process included building the HL7 channels for modality worklist for 5 modalities (DR,CT,DEXA,US,MRI) This was a multifaceted process where after we deployed, streamlined not only our (radiology) daily work flow process but the entire process of order entry (physicians) to finished report (radiologist) We also were able to create links from within our EMR to directly initiate Inteleviewer (Proton PACS viewer)creating an "invisible silo". Our physicians have been ecstatic about the rich set of features that Inteleviewer has. Our \[SENSITIVE CONTENT HIDDEN\] is very satisfied with the initial and ongoing cost of this product which is operational rather than capital. He was ecstatic when our server was upgraded in 2018 and all that cost was encapsulated in the "fee per study" model that Proton PACS making the initial ROI projection a reality in dollars not spent capitally. Finally from my perspective as PACS administrator Intelebrowser the administrative side of the software is as robust and intuitive and I am a demanding individual that does not give out superlative praise lightly. I give the same superior marks to their support team who have been outstanding, not only technically but interpersonally having had two other PACS vendors since 2006 that DID NOT meet my mark. INCREDIBLE PRODUCT!!!!!!!!!!!!!!!! Cons None honestly please read the Pros carefully Reasons for choosing ProtonPACS 1)\[SENSITIVE CONTENT HIDDEN\]-Cost(ROI), 2)Physician acceptance and perception, 3)Functionality and ease of use (technicians, PACS administration) Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. PS Patricia S. Radiologist Hospital & Health Care ### "Rounding the corner to 2 years" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 December 9, 2020 Pros Very intuitive, integrated with voice recognition software, reliable referring physician portal, fast downloads, can read from anywhere I have internet Cons The template matching is less than desirable, still struggling which impacts efficiency. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. TS Tina S. MRI Technologist Medical Practice ### "Dependable System" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 December 8, 2020 Pros ProtonPACS is a dependable system with great customer service. Cons The only issue I have with ProtonPACS is that it is difficult to search for a patient if you don't have an MRN and unsure of the spelling of patient name. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. BF Bob F. Clinical Director Hospital & Health Care ### "Proton PACS is the right solution!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 8, 2020 As advertised. Quick to respond and easy to work with! Pros This is the only system that I have found that works well with my devices. I love the fact that I have access to quality images and the reports right in my hand! Cons I really haven't found much to complain about. I love this solution! Reasons for choosing ProtonPACS N/A Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. LT Laura T. MRI Technologist Medical Practice ### "I Recommend ProtonPACS" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 18, 2020 Pros The company sent representatives to train us on the software prior to using it the first day which was very easy to understand and had everything we wanted and needed from the beginning of a patient experience to the very end. I am able to locate images and reports quickly which is paramount in an outpatient facility. Also any time we need to communicate with ProtonPacs, the customer service on the other end of the phone are courteous and knowledgeable of our issue. This software saves so much time and manpower putting our patient reports directly to their charts, a huge benefit. Cons The software has every tool you would ever need and more so after 4 years I am still not as proficient as I want to be, I am finding tools I have never seen nor thought I would need. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MB mark B. lead rad tech Hospital & Health Care ### "ProtonPACS is fast and awesome" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 October 15, 2020 Our previous system was slow and had problems always coming up. ProtonPACS was able to customize our system from the beginning and ongoing as we found problems. Pros It is fast and easy to use with a lot of versatility. Cons Having to call for service. I don't need to very often, but someone is not always available. Reasons for choosing ProtonPACS price and completeness. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Jeff M. COO Medical Practice ### "ProtonPACS ease of use and support are A+" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 15, 2020 Ease of adding modalities and support available for everyday or customized needs are available. Pros Easy to use for staff and physicians with minimal training. Cons To date, ProtonPACS has met all of our needs. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. GP Gary P. MRI Director Hospital & Health Care ### "ProtonPacs is Great!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 15, 2020 Great versatility and mobility. I can send reports to a physician or a physician can see images and the reports right on the sidelines or at their home for STAT cases. Very easy to add user access as needed. Pros ProtonPacs offers easy, quick access to all imaging studies and reports from anywhere. The image viewer has a very complete set of tools to manipulate images. I can send reports to physicians and nurse with just a couple of clicks....and I can do all of this on my phone. Cons It could use a little more attention to personalized settings so that upon logging in it, it would take a physician directly to his patient's studies. Reasons for choosing ProtonPACS Product is very innovative, dependable and the support is excellent. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. WB William B. radiologist Hospital & Health Care ### "Extremely Pleased with ProtonPACS" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 6, 2020 Everyone I know who uses ProtonPACS is extremely pleased. It is much better than the other PACS that I have used. The speech recognition is absolutely the best. Customer service, both during the day and after hours, is excellent. Radsource is a strong and high quality company and we are proud to be one of their clients. William J. Bufkin, M.D. Mt. San Rafael Hospital Trinidad, Colorado Pros Very easy to use. Works like you would expect a good PACS system to work. Cons Would be nice if previous similar examinations were automatically retrieved. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor May 15, 2020 Hi Dr. Bufkin, Thank you so much for your review. We appreciate your feedback and look forward to our continued partnership. - The ProtonPACS Team at Radsource [View all Reviews](https://www.capterra.com/p/168760/ProtonPACS/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.