# ProtonPACS Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about ProtonPACS Software - reviews, pricing plans, popular comparisons to other Radiology products and more.

Source: https://www.capterra.com/p/168760/ProtonPACS

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# 

 ProtonPACS Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

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How Capterra ensures transparency

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

ProtonPACS

## What is ProtonPACS?

ProtonPACS is an imaging platform designed for orthopedic and specialty practices combine performance with intuitive workflows to help teams read, report, and collaborate. It offers image access, seamless voice dictation, and zero scheduled downtime. ProtonPACS gives users the tools to optimize turnaround times, support referring physicians, and keep their day on track.

## What is ProtonPACS used for?

[Radiology](https://www.capterra.com/radiology-software/)[Medical Imaging](https://www.capterra.com/medical-imaging-software/)[PACS](https://www.capterra.com/pacs-software/)

Overall rating

Based on 18 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$2

Per User, Per Month

Free trial  
available

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Our "Best of" badge program showcases products with the highest ratings...

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## ProtonPACS alternatives

Highest Rated

[5.0 (22)](https://www.capterra.com/p/124149/DCMShare/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.2 (33)](https://www.capterra.com/p/228336/NextGen-Enterprise/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

79%

of reviewers

rated it above 4 stars

[UltraLinq](https://www.capterra.com/p/162172/UltraLinq/)

[4.5 (13)](https://www.capterra.com/p/162172/UltraLinq/reviews/)

Starting price

$3999.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/162172/UltraLinq/)

[Medicai](https://www.capterra.com/p/265715/Medicai/)

[4.8 (13)](https://www.capterra.com/p/265715/Medicai/#reviews)

Starting price

$149.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/265715/Medicai/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Archiving & Retention

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Audit Trail

A record of all activities within the system, including user access, changes made, etc.

Billing & Invoicing

Create, manage, and send invoices or bills to customers

Collaboration Tools

Provides a channel for team members to share media files, communicate, and work together

Comparison View

View and compare images, studies, etc., to track changes over time

Customizable Templates

Pre-designed layouts that can be customized to match preferences and requirements

ProtonPACS 30 features

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

A record of all activities within the system, including user access, changes made, etc.

Create, manage, and send invoices or bills to customers

Provides a channel for team members to share media files, communicate, and work together

View and compare images, studies, etc., to track changes over time

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Manage and store data in a database

Reporting completed by clinicians that summarizes health/medical diagnoses

Access client's system information, including hardware and software configuration, to perform diagnostics

Exchange of patient demographic data between medical imaging devices and clinical solutions.

Information, data and reports that are being tracked over time

Supports Health Layer 7 (HL7) data formats used in healthcare applications

Evaluating and identifying the fundamental components in an image for extracting medical information.

Store and manage images

Support for uploading and retaining image files in the cemetery records database

Visual representations or pictures of objects, structures, or internal body parts, often for diagnostic or analytical purposes

Access software remotely via mobile devices

Supports non-DICOM (Digital Imaging and Communications in Medicine) imaging formats

Ability to integrate with picture archiving and communication system to store diagnostic imaging files.

Online portal where patients can access information such as health records, treatment plants, etc.

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

Book and manage patient appointments and follow-ups

Set a time to generate routine reports automatically

Securely stores data to prevent data loss or breaches

Track the status over time for a request, process, asset, or transaction

Create, save, and re-purpose templates for emails, forms, etc.

Set up connections to third-party platforms to improve business processes

Recognize/detect varying frequencies in a person's voice to identify/verify "who" is speaking

Create, design and manage workflows for repetitive tasks

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We can help you find the software with the features you need.

Features

4.6 (18)

4.6

Based on 18 reviews

## Pricing

Value for money

4.7 (11)

Free Trial

Basic

$2.00

Value for money

4.7 (11)

4.7

Based on 11 reviews

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## Support, customer service and training options

Customer Service

4.9 (16)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (16)

4.9

Based on 16 reviews

## User reviews

Overall rating

4.9

Based on 18 reviews

Filter by rating

5(16)

4(2)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

CH

Chris H.

Lead

Medical Practice

### "New product purchase and transition "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

December 17, 2020

Works well for our practice

Pros

Features were what we needed for our practice. Easy transition

Cons

Integrating into our EMR system has been a little challenging

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

GR

Glenn R.

Radiology director

Hospital & Health Care

### "Proton PACS"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 14, 2020

Fully summarized in the Pros section I believe

Pros

We deployed and went live with Proton PACS in April 2014. The implementation phase of moving all our data had begun in January. All the planning had made this process completely seamless. Part of that process included building the HL7 channels for modality worklist for 5 modalities (DR,CT,DEXA,US,MRI) This was a multifaceted process where after we deployed, streamlined not only our (radiology) daily work flow process but the entire process of order entry (physicians) to finished report (radiologist) We also were able to create links from within our EMR to directly initiate Inteleviewer (Proton PACS viewer)creating an "invisible silo". Our physicians have been ecstatic about the rich set of features that Inteleviewer has. Our \[SENSITIVE CONTENT HIDDEN\] is very satisfied with the initial and ongoing cost of this product which is operational rather than capital. He was ecstatic when our server was upgraded in 2018 and all that cost was encapsulated in the "fee per study" model that Proton PACS making the initial ROI projection a reality in dollars not spent capitally. Finally from my perspective as PACS administrator Intelebrowser the administrative side of the software is as robust and intuitive and I am a demanding individual that does not give out superlative praise lightly. I give the same superior marks to their support team who have been outstanding, not only technically but interpersonally having had two other PACS vendors since 2006 that DID NOT meet my mark. INCREDIBLE PRODUCT!!!!!!!!!!!!!!!!

Cons

None honestly please read the Pros carefully

Reasons for choosing ProtonPACS

1)\[SENSITIVE CONTENT HIDDEN\]-Cost(ROI), 2)Physician acceptance and perception, 3)Functionality and ease of use (technicians, PACS administration)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

PS

Patricia S.

Radiologist

Hospital & Health Care

### "Rounding the corner to 2 years"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

December 9, 2020

Pros

Very intuitive, integrated with voice recognition software, reliable referring physician portal, fast downloads, can read from anywhere I have internet

Cons

The template matching is less than desirable, still struggling which impacts efficiency.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TS

Tina S.

MRI Technologist

Medical Practice

### "Dependable System"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

December 8, 2020

Pros

ProtonPACS is a dependable system with great customer service.

Cons

The only issue I have with ProtonPACS is that it is difficult to search for a patient if you don't have an MRN and unsure of the spelling of patient name.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BF

Bob F.

Clinical Director

Hospital & Health Care

### "Proton PACS is the right solution!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 8, 2020

As advertised. Quick to respond and easy to work with!

Pros

This is the only system that I have found that works well with my devices. I love the fact that I have access to quality images and the reports right in my hand!

Cons

I really haven't found much to complain about. I love this solution!

Reasons for choosing ProtonPACS

N/A

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LT

Laura T.

MRI Technologist

Medical Practice

### "I Recommend ProtonPACS"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 18, 2020

Pros

The company sent representatives to train us on the software prior to using it the first day which was very easy to understand and had everything we wanted and needed from the beginning of a patient experience to the very end. I am able to locate images and reports quickly which is paramount in an outpatient facility. Also any time we need to communicate with ProtonPacs, the customer service on the other end of the phone are courteous and knowledgeable of our issue. This software saves so much time and manpower putting our patient reports directly to their charts, a huge benefit.

Cons

The software has every tool you would ever need and more so after 4 years I am still not as proficient as I want to be, I am finding tools I have never seen nor thought I would need.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MB

mark b.

lead rad tech

Hospital & Health Care

### "ProtonPACS is fast and awesome"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

October 15, 2020

Our previous system was slow and had problems always coming up. ProtonPACS was able to customize our system from the beginning and ongoing as we found problems.

Pros

It is fast and easy to use with a lot of versatility.

Cons

Having to call for service. I don't need to very often, but someone is not always available.

Reasons for choosing ProtonPACS

price and completeness.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Jeff M.

COO

Medical Practice

### "ProtonPACS ease of use and support are A+"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

October 15, 2020

Ease of adding modalities and support available for everyday or customized needs are available.

Pros

Easy to use for staff and physicians with minimal training.

Cons

To date, ProtonPACS has met all of our needs.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

GP

Gary P.

MRI Director

Hospital & Health Care

### "ProtonPacs is Great!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 15, 2020

Great versatility and mobility. I can send reports to a physician or a physician can see images and the reports right on the sidelines or at their home for STAT cases. Very easy to add user access as needed.

Pros

ProtonPacs offers easy, quick access to all imaging studies and reports from anywhere. The image viewer has a very complete set of tools to manipulate images. I can send reports to physicians and nurse with just a couple of clicks....and I can do all of this on my phone.

Cons

It could use a little more attention to personalized settings so that upon logging in it, it would take a physician directly to his patient's studies.

Reasons for choosing ProtonPACS

Product is very innovative, dependable and the support is excellent.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

WB

William B.

radiologist

Hospital & Health Care

### "Extremely Pleased with ProtonPACS"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 6, 2020

Everyone I know who uses ProtonPACS is extremely pleased. It is much better than the other PACS that I have used. The speech recognition is absolutely the best. Customer service, both during the day and after hours, is excellent. Radsource is a strong and high quality company and we are proud to be one of their clients. William J. Bufkin, M.D. Mt. San Rafael Hospital Trinidad, Colorado

Pros

Very easy to use. Works like you would expect a good PACS system to work.

Cons

Would be nice if previous similar examinations were automatically retrieved.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

May 15, 2020

Hi Dr. Bufkin, Thank you so much for your review. We appreciate your feedback and look forward to our continued partnership. - The ProtonPACS Team at Radsource

[View all Reviews](https://www.capterra.com/p/168760/ProtonPACS/reviews/)

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)