Who Uses This Software?

Legal professionals: attorneys, paralegals and support staff looking for bankruptcy software. NextChapter offers flexible pricing options for solo practitioners, mid-size and even large law firms.


Average Ratings

24 Reviews

  • 5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $79.00/one-time
  • Pricing Details
    Pay Per-Case ($79), Monthly ($249) or Annually ($999). Free for Pro Bono.
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • NextChapter
  • nextchapterbk.com
  • Founded 2013
  • United States

About NextChapter

NextChapter's web-based bankruptcy software program allows you to prepare Chapter 7, Chapter 11, and Chapter 13 bankruptcy cases on any browser, any device, any time. With intuitive time-saving features, clean design, integrations and firm customizations, NextChapter streamlines everything you need to run your bankruptcy practice in the cloud. Learn why thousands of legal professionals have switched to NextChapter. Try it for free at NextChapterBK.com.


NextChapter Features

  • Billing & Invoicing
  • Calendar Management
  • Case & Client History
  • Case Management
  • Client Management
  • Client Portal
  • Conflict Management
  • Contact Management
  • Contract Management
  • Document Management
  • Email Management
  • Financial Management
  • HR Management
  • Library Management
  • Records Management
  • Task Management
  • Time Tracking
  • Trust Accounting

NextChapter Reviews Recently Reviewed!


Capterra-loader

A wonderful product that offers real functionality for cloud based bankruptcy software.

Nov 08, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: We are all really enjoying using NextChapter. I've uploaded a number of documents that we frequently download and use, including Client Service Agreements, Credit Counseling Instructions, Suggestions of Bankruptcy etc.

We tried Cincompass about a year ago and hated it.

We were with BestCase for over 10 years but were frustrated that there was no cloud solution for them.

Then about 2 or so years ago BestCase announced they had a "cloud solution" which was really a Citrix virtual workstation.

While Citrix "worked" it just added a whole layer of confusion and required training for my team; plus it did not have 100% uptime.

Plus, it was very expensive, starting per month and almost per month as I added users. This was on top of the BestCase maintenance agreement, which also grew over the years.

So NextChapter has been a great improvement for our firm.

Cons: The software has a few growing pains (when compared with BestCase), and you do need to adjust your workflow a bit, but not too much. That's why I give 4 instead of 5 stars for Features & Functionality, but I expect it will continue to grow and improve.

Overall: Freed me from Windows software and all of the compromises that involves. Gives us the chance to be a 100% Macintosh office after many years of hybrid solutions.

Vendor Response

by NextChapter on November 28, 2017

Thank you for the kind words and compliments! You are right that we're always improving and growing, thanks to awesome customers like you!

Quality platform for preparing bankruptcy petitions and schedules.

Nov 26, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Easy to use; current forms availability; one of the first companies to offer a remote site to prepare filings.

Cons: There is the usual learning curve to understand how the information posted gets used in the forms. Also, the forms need further tweaking to make sure all the info that is posted makes its way into the form. But NextCahper is always improving the forms and welcomes input.

Vendor Response

by NextChapter on November 28, 2017

Thanks for the compliments Anthony! You are right that we always welcome input and we've decided to add a few more informational tooltips for users to see the relationship between the software and the forms. Great suggestion!

Capterra-loader

Very good experience, they are very accessible whenever I have a question

May 08, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Very methodical step by step process for preparing a petition. Also the speed is great, updates in one area immediately change the calculations in others. I have used other cloud based software where there was a lag and sometime you had to close out and reopen to see the changes. Not with this program.

Cons: Currently how the forms print out, it currently simply puts the data into a standard pdf so the forms do not adjust to the data being imputed (they are not dynamic) but with the direction this company is going I know this will be changed soon.

Vendor Response

by NextChapter on May 15, 2018

Thanks for being such a great user, Chad! We have definitely taken your feedback into consideration and we're so happy you are confident in the direction we are heading!

Capterra-loader

While a new program, it is catching up quickly and is easy to use.

Nov 17, 2017
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: The fact that it is a web-based program is great. It is easy to use and you don't have to enter things in multiple areas.

Cons: I wish that you can print the informational screens and the comments. I also wish that you can file subsequent documents directly from the program.

Overall: Good value for my small upstart law firm.

Vendor Response

by NextChapter on January 23, 2018

Love your feature request Jann, and definitely submitting it to our dev team. Thank you so much for the compliments! For our Winter '18 release, we added the ability to print the informational screens!

Capterra-loader

NextChapter has made it easy to prepare Petitions for Bankruptcy without double entry!

May 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Does not require double entry of information as every other software does. The software is intuitive and easy to use. It is actually accessible on a smart phone, tablet, and computer. The automatic obtaining of ECF documents is timesaver as well as available to review electronically if you don't have access to your file. The online help is very quick to find where to enter data if it is not self evident. Customer support is very responsive and actually care comparative to other companies.

Cons: At this time, ECF is only the original documents being filed and not subsequent documents. The debtor portal is not a good value add as clients cannot continue to add documents after downloading the information.

Overall: Efficiency and ease of use.

Vendor Response

by NextChapter on May 24, 2018

Tim - thanks for the review! You'll be happy to hear that we have some new features in the works that will make the filing process even easier. We so appreciate your continued support and love having you as a NextChapter user!

Our office switched from Best Case to Next Chapter. The input of bankruptcies is so much easier now!

May 08, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: It is so easy to input a client's bankruptcy with them sitting in front of you. I can have an entire petition ready within 30 minutes of meeting with the client.

Cons: It took a while to get used to how you have to review petitions with Next Chapter. Now that we are used to it, we love it!

Vendor Response

by NextChapter on May 15, 2018

We're so happy to have you on board! To hear that your petition is ready within 30 minutes is music to our ears!

Probably the best program out there. Far exceeds Cin Compass. Tech support is excellent.

Nov 01, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Relatively simple to use. Far superior to Cin Compass. As I mention, tech support is very good. The company modified the program to add Notice Only for parties, per my request.

Cons: Can be challenging to locate where to add, say, a dog or a parakeet. Bit of a learning curve. Some categories can be confusing. I would like to see a function that reviews the schedules and points out incongruities, or when the debt limit in chapter 13 is exceeded.

Vendor Response

by NextChapter on November 28, 2017

Stephen! Thanks for the awesome suggestion on a more sophisticated review feature. We will add that to our roadmap. We're always finding ways to improve from our user suggestions - as you know since you've given us great ideas already!

Brings Bankruptcy Filing Right to My Desk

Nov 22, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Allows me to fill in those parts of the form that matter most at intake while the program completes everything else in the background.

Cons: The a la carte services like credit report integration can add up if you pay on a per client basis.

Vendor Response

by NextChapter on November 28, 2017

Deano! We sure appreciate your support over the past couple years and thanks for the kind review!

Clean and logical.

Nov 17, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: This software feels centuries ahead of others that I've used. Bankruptcy is complicated enough without the headaches of software.

Cons: Some of the relationships between where the questions are and where that filters to the paperwork are confusing. The documentation is excellent luckily, but I have to check it more often than I'd like.

Vendor Response

by NextChapter on November 28, 2017

Thank you John for the kind words! We definitely do our best to make sure it's the easiest, most intuitive, and user friendly bankruptcy software out there! And thanks to your suggestion, we are going to add more informational tooltips to guide users through some of the relationships between software and paperwork.

I've had a good experience using this software, even without 1st taking the time to learn it

May 15, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I like being able to use this software from any computer and any location. Also, great customer service and tech support

Cons: I wish there was some way to customize and or augment at least some answers, specially in the SOFA section, as my boss is the "add-on" king.

Vendor Response

by NextChapter on May 23, 2018

Thanks so much for the wonderful review, Maria! We are so happy to hear that the software was easy for you to catch on to. Be on the lookout in the future for additional customization in the forms!

Capterra-loader

Good software. It is fairly easy to use and quick to learn.

May 01, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: The software does not require special downloads and is accessible from any platform. The customer service is excellent and they are quick to respond to questions.

Cons: There are still a few problems, such as finding out where to enter certain things on the statement of affairs so that it lines up properly with the number.

Vendor Response

by NextChapter on May 04, 2018

Thanks for being such a great customer, Sean! We developed the SOFA Review section for a quick and simple way to answer all things SOFA but if you have any additional suggestions to make that easier, we are happy to hear them :)

NextChapter is the best bankruptcy software I've ever used.

May 08, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: NextChapter has made completing Bankruptcy Petitions and Schedules so much easier. The program is intuitive and efficient, and is a great help to anyone that regularly prepares bankruptcy filings.

Cons: I have no negative feelings about NextChapter and I have never had a bad experience when using the software.

Overall: Everything about NextChapter makes my job so much easier and I am able to complete tasks much quicker and more efficiently.

Vendor Response

by NextChapter on May 15, 2018

What an awesome review, Leah! We love hearing that the software has made our user's jobs easier!

Very well thought out program. The team is very responsive to suggestions and updates.

May 15, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: The software is developed in a logical format. It reduces time consuming double entries. I love that I had direct contact with the people who made the software. Fantastic customer support.

Cons: Since the software is relatively new, there are a few things that can be improved upon. With that being said, the only way to find out is with use of the program. I found one flaw and it was remedied within a couple of days. Hard to say that it is a con.

Overall: Saves time.

Vendor Response

by NextChapter on May 23, 2018

What a fabulous review, Ken! So much thought is put into every move that we make here at NextChapter so it's wonderful to see our users notice that! The perks to being a newer and cloud-based software is that we get to make changes quickly and always enhance our product.

The customer service is great! If you need something you can actually talk to someone very quickly.

Nov 10, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: That it is very user friendly and easy to navigate through. The first time I used it, it was pretty simple to be able to figure most things out on my own.

Cons: Since it's a newer program, there are some things that just haven't been added yet which is understandable. One for example, is being able to exempt for joint debtors separately, rather than all be exempted under "Debtor 1".

Vendor Response

by NextChapter on January 23, 2018

Ashley! For our Winter '18 release, we added in your exemption suggestions! Thanks again for your support this past year.

The iPhone X of Bankruptcy Software -- i.e. they are SO ahead of the game and competition! Must Try!

Nov 08, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: So intuitive, so easy and cuts down on my time. The credit report integration helps a lot and the e-file is amazing.

Cons: The exemptions dropdown window -- can be simplified. Currently the dropdown contains both 703 and 704 exemptions and very confusing and hard to find the one I want to look for.

Vendor Response

by NextChapter on January 23, 2018

We are happy to have your support Sevan. Thanks to your suggestions, we have updated the exemption capabilities for our Winter '18 release. Thanks for being a valued NextChapter customer!

I'm very glad I found NexChapter. Much better than the bankruptcy software I'd been using.

Dec 01, 2017
5/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: It's very comprehensive. The company's on-line support has been great every time I've had to ask for help.

Cons: Because I don't file a lot of new bankruptcy cases, navigating the software is sometimes still a challenge to me.

Vendor Response

by NextChapter on December 04, 2017

We're glad you found us too Neil! We're here to help with any questions you have navigation the software. :)

Good move from computer software.

May 01, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: This was only my second foray into web- based applications (Dropbox was my first). It has been a very positive experience. The software is well designed, and pretty complete. It takes a bit of getting used to, but not in a overwhelming sense. The advantages of being able to pull up your application and case from locations outside your office is strong.

Cons: I don't think that I have any specific issues with the program. It does take a bit of getting used to it, like any new installation. The company goes out of its way to offer assistance in making the transition.

Overall: Ability to work and share the file with a client and/or colleague at locations outside the office.

Vendor Response

by NextChapter on May 04, 2018

Thank you for your great review John! We're so happy you are able to take advantage of using NextChapter outside of your office :)

It makes filing as petition easy.

May 15, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The ability to put the information in once and the ease of filing with the Court. I can be located in any of our offices or the clients location and can file a petition with the client in front of me from anywhere.

Cons: I have not found a con yet. The clients are very impressed with the ability to file from wherever we are meeting.

Vendor Response

by NextChapter on May 23, 2018

We love to see that your "con" is actually a "pro!" Thanks for the awesome review :)

Filings was very easy.

Jun 12, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The product is extremely easy to use. I really enjoy the ability to work on the cloud. The pricing tiers are extremely helpful to solo practitioners, and fees are waived for pro bono work. The support is extremely prompt, professional, and helpful. I H=have not filed a chapter 13 yet with the software, so I cannot speak to this.

Cons: Not really much to complaint about. Can be tedious switching between State and Federal exemptions, but not too bad. Designed more like turbotax as opposed to filling out forms. Not necessarily a bad thing.

Vendor Response

by NextChapter on June 13, 2018

Thank you so much for taking the time to leave a great review, James! We are so happy that you are able to use us for your pro bono work and look forward to working with you more!

I have had an absolute great experience using this software! It's very functional and easy to use!!

Nov 28, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I gave it 5 stars because I like everything about it. My favorite part is when you have to change something like an amount and it changes it in every place. Another feature I like is you can easily save creditors and collections agencies for use in future cases if the name and address are the same.

Cons: Just like learning anything new, there is a learning curve at the beginning. But there are several people that can help if the answer cannot be found it the very extensive Help feature.

Vendor Response

by NextChapter on November 30, 2017

Thanks so much for your ongoing support Mindy! We are so lucky to have customers like you :)

Capterra-loader

This is an excellent solution for bankruptcy forms completion, with an uncluttered interface.

Nov 07, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: The interface is very simple, quick, and uncluttered. The e-filing process works perfectly. The web-based solution does not require any special software and seems to work flawlessly in many different web browsers.

Cons: The software does not seem to allow for any manual entry or to override certain items, particularly in the means test and income sections.

Vendor Response

by NextChapter on November 28, 2017

"Perfectly" is music to our ears! Thanks for the glowing review Lucas. We will be sure to email you to find out more about what manual entry you'd like to do so we can come up with a solution.

Capterra-loader

Overall, an excellent product for good value

Dec 28, 2017
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

Pros: Great help from customer service. They were easily available to help solve problems. Interfaces well with ECF

Cons: Some forms are hard to find duh as B121. Can't file amendments to schedules. Requires multiple entries of debtor social security number

Vendor Response

by NextChapter on January 02, 2018

Thank you for the review and the suggestions, Scott! You'll be happy to hear we are working on allowing our users to file amendments and additional documents. Be on the lookout for that announcement in the next couple of months!

It has been a great experience

Dec 02, 2017
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: Pay individually and not a huge sum up front. Ease of use. I love that it has one touch filing makes life easier

Cons: Has been a little bit of a learning curve. I submitted my resume for a position with Next Chapter and never heard from anyone.

Vendor Response

by NextChapter on December 04, 2017

Hi William! We're glad to hear you've been having a great experience. I checked with our hiring manager and she didn't see your resume submitted. Please make sure it's sent to jobs@nextchapterbk.com so we can get back with you!

Capterra-loader

Great product and great service

Nov 01, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: This is very user friendly software with excellent support. It saves me so much time. Really pleased with the partnership I have with NextChapter.

Vendor Response

by NextChapter on November 28, 2017

Thanks for the kind words Andrew! We are happy to have you onboard. :)