# NextChapter Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is NextChapter the right Bankruptcy solution for you? Explore 136 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/168766/NextChapter/reviews --- NextChapter 4.8 (136) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of NextChapter Ease of use 4.7 Customer Service 4.9 ## Pros and Cons in Reviews SB Susan B AttorneyLaw Practice, Self-employedUsed the software for: More than 2 years. “The system interface populates the necessary fields on the bankruptcy petition, which makes it easier and less time consuming to complete a bankruptcy petition.“ February 14, 2025 SB Susan B AttorneyLaw Practice, Self-employedUsed the software for: More than 2 years. “When I am entering information on lawsuits and judgment liens the information doesn't seem to cross-populate so I need to go back and double check those entries.“ February 14, 2025 Tanya D AdministratorLaw Practice, 2 - 10 employeesUsed the software for: Less than 6 months. “Overall, we have really enjoyed using this software for our comprehensive case management and anticipate future use.“ February 15, 2026 EI Erica I Managing AttorneyLegal Services, 2 - 10 employeesUsed the software for: More than 2 years. “Plans are non-compliant and they stole over $700 in my money I paid for credit reports“ April 10, 2025 JB Jeannie B Legal AssistantLaw Practice, 2 - 10 employeesUsed the software for: More than 2 years. “Setting up email reminders so clients turn in paperwork, take credit classes, etc., are invaluable.“ February 13, 2025 MW Mike W Paralegal Office ManagerLaw Practice, 2 - 10 employeesUsed the software for: 6-12 months. “CMI entry and multiple social security number entries are slightly cumbersome, relative to the ease of all other functions. “ February 15, 2024 TY Tomas Y Chief of Legal ServicesLegal Services, 2 - 10 employeesUsed the software for: 6-12 months. “We assist homeless veterans and having the ability to file cases on a pro bono basis is an amazing resource.“ April 23, 2025 DH Doris H Administrative AssistantLaw Practice, 2 - 10 employeesUsed the software for: More than 2 years. “When filing the Attorney Fee Disclosure it does not always update immediately. Although the credit report integration is useful, addresses are often wrong and need to be corrected.“ May 17, 2023 ## Showing most helpful reviews Showing 1-25 of 136 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Andrew James D. Owner Legal Services Used the software for: 2+ years ### "Essential Tool for a Law Firm" May 20, 2022 5.0 Pros I enjoy that it is cloud based, seems secure, real-time access anywhere you are. Cons BestCase just seems easier to use for me. Sometimes it is touch in to remember where everything is as far as where to input data to appear in a specific form. Review Source Response from Fastcase May 27, 2022 Thanks for the review, Andrew! We're glad you appreciate the cloud based access. If you ever need help figuring out where to edit/enter anything, feel free to reach out to our Support team! MC Michael C. Owner/Attorney Legal Services Used the software for: 2+ years ### "NextChapter took my practice to the next level" October 21, 2020 5.0 Pros The top benefit of this system is the web-based setup, which has allowed me to detach from the office as much as I want or need to. I'm a solo attorney & military reservist, so being able to maintain work "on the road" is critical. This software allows me to work literally anywhere, anytime. Due to the amount of time I was out of the office, I was limited to how many cases I could manage. allowed me to increase my case volume to a level on par with the top filing firms in my market, even with a very non-traditional "in-office" schedule. This was HUGE prior to the COVID-19 pandemic, but it was also a lifesaver post-pandemic, when we quickly shifted from in-office meetings with clients to exclusively online/telephonic meetings. This software allowed us to navigate those changes without a hitch. It also has allowed my legal assistant to work almost exclusively from home. She still only works 1-2 days per week in the office. This platform also performs many of the functions of the very expensive case management systems as well, albeit not as robust as some of the options on the market. But this aspect has allowed me to function as a relatively high volume bankruptcy practice without an additional, very costly, case management system. Cons There are a few "tricks" that you need to understand about the software to make the petition documents come out the way you intend, so there's a learning curve. Training & information is readily available, customer support is very responsive about those things, but it's still a bit frustrating. Occasionally, server communication issues have disrupted work on cases at inopportune times. There are a lot of capabilities that the software has that I don't or haven't yet used, mainly because I haven't had time to learn. I hope to utilize the messaging system more in the future to facilitate communication with clients. Reason for choosing NextChapter I didn't like it at first. I didn't like the learning curve, change is sometimes difficult, this was no different. I was even annoyed with my assistant who convinced me to make the switch. Also, the software was relatively new & a bit "buggy" that first year or so. But once I started to realize how much of a positive game-changer it could be for my law practice, it was a decision that I'm glad I stuck with. They have worked out most of the bugs & improved the platform, & I've learned most of the tricks to make it perform the way I need it to. At this point, I can't really imagine managing my office with any other primary software. Switched from [Best Case](https://www.capterra.com/p/180363/Best-Case-Bankruptcy/) My younger (millennial) legal assistant thought Best Case Bankruptcy looked "old", and looked more modern. That's literally the reason we gave it a try - my legal assistant (who has since moved on) talked me into it. Review Source Response from Fastcase October 28, 2020 Thanks so much for this review, Michael! We are so happy NextChapter has enhanced your practice and has allowed you and your staff to work from virtually anywhere! TS Tyler S. Attorney Law Practice Used the software for: Less than 6 months ### "Have Not Used Long" August 9, 2019 3.0 It is a good value for the money. I think once I get used to it, it will be easier to use. Pros It is cloud based, and relatively easy to follow. Cons Sometimes it is hard to tell where the software is pulling information from. I spend a lot of time flipping back and forth from section to section to try to figure out where certain information came from. Alternatives considered [Best Case](https://www.capterra.com/p/180363/Best-Case-Bankruptcy/) Reason for choosing NextChapter It is cheaper, and it is cloud based. Review Source MD Morgan D. Attorney Law Practice Used the software for: 1-2 years ### "Great product and great customer service" May 17, 2019 5.0 It helps me keep all of my clients well organized and the interface is way more appealing than the other software I previously used and reviewed prior to selecting . The cloud-based system is ideal; now that the app is available it will be even easier to control remotely so I can review and resolve matters with bankruptcy clients while out of the office. Pros I utilitze the texting feature, which allows automated messages and language tailored to my clients both pre- and post-filing. The fact that it's already integrated allows me to keep track of ALL conversations with clients within their record; also, all Pacer notices are filed automatically, any court or 341 notices are automatically calendared and all of my proofs of claim are saved and I can open them any time (without needing to download them each time they come through); I love the ability to save notes in each individual client record so all of the information I need can be reviewed quickly for myself or my assistant. Cons I love the software overall; there are a couple of changes that I would make for sake of ease (one example is there is no place to list the trustee for a debtor once the case is filed; this is fairly important for my district and would be nice to make sure this is on the Dashboard and contained within the Client Information). The Next Chapter team is excellent at taking suggestions (I have emailed several before) and updating the local forms or software itself to make sure it is meeting my needs. Alternatives considered [Jubilee](https://www.capterra.com/p/156277/Jubilee-Bankruptcy/)[Best Case](https://www.capterra.com/p/180363/Best-Case-Bankruptcy/) Reason for choosing NextChapter 1) The product generally looked better (the formatting, the design, etc.) 2) Add-on such as the Debtor Portal and Texting capabiilties (there are others I don't use know but will surely integrate in the future as needed) 3) Customer service during the free preview and follow up afterwards. Review Source Response from Fastcase June 17, 2019 We're so happy to hear how useful NextMessage has been for you and your firm! And since your review it's great to see there is a trustee field in there now. The biggest perk of being on the cloud is being able to easily implement these requests for users like you. Thanks again Morgan :) JS Jerry S. Attorney CPA Law Practice Used the software for: 2+ years ### "NextChapter: Great Cloud-Based Bankruptcy Software!" July 21, 2020 5.0 The customer service team is very responsive and friendly. The software is intuitive and easy to learn, even for a paralegal with no bankruptcy experience. Pros is built from the ground up to be cloud based. I can use it anywhere that I can get access to the internet, even on a tablet or cell phone. I also like that they promise you will always have access to your clients' data, even if you quit subscribing to the software. I like the flow of data entry. NextChapter minimizes entering the same thing more than once. Cons does not allow you to store a Debtor's complete Social Security number or any document containing a Social Security number. This means you may have to re-input the Social Security number multiple times, increasing the chance of committing a data entry error. Alternatives considered [Best Case](https://www.capterra.com/p/180363/Best-Case-Bankruptcy/) Reason for choosing NextChapter I looked at several products before choosing to try . When I planned on leaving CINcompass, I narrowed it down to Best Case and NextChapter for my new software. I selected NextChapter because it was cloud-based and more reasonably priced and because of the guarantee that I would always have access to my clients' data in the future. Switched from [CINcompass](https://www.capterra.com/p/181045/CINcompass/) CINcompass kept charging more money as my firm grew and filed more bankruptcies. charges a flat annual fee and is more reasonably priced. Review Source Response from Fastcase July 29, 2020 Thanks for this great review, Jerry! We love that you find NextChapter easy to use and easily accessible. :) TM Timothy M. Attorney and Mediator Law Practice Used the software for: 1-2 years ### "Efficient Bankruptcy Software" June 4, 2020 5.0 The Cloud based system is awesome. While I used the majority of the time my computer, I have been able to use my tablet or phone to get information about my client including docket documents that I did not have a hard copy with me. I also love the customer support. They are very receptive to not only answering questions, but also accepting suggestions of development improvements. Although not everyone of my requested changes have been made, many have. Pros The product is very intuitive for data entry. There are very few instances of double entry. When you have a question, the online quickly identifies where you will put the data for a specific line on one of the bankruptcy form (like the means test) or you can speak with a person through the chat system. I love the fact that the pacer notices get added to the client's matter file. This has eliminated my costs for pacer when a filing would not be saved after viewing it. Cons The Chapter 13 add on is not perfect. Making revisions to the Next Chapter Plan can be challenging. Having said that, I have never been happy with any Chapter 13 add on of any bankruptcy software I have used, including the leading product on the market. I have always found it is easiest to use the draft Word version of the plan provided by the Court. I think this task is difficult as each trustee likes having things done their way which no computer program can anticipate. Alternatives considered [Jubilee](https://www.capterra.com/p/156277/Jubilee-Bankruptcy/) Reason for choosing NextChapter I called both companies before making the switch. Having used various software and cloud based solutions through out my legal practice, I felt that was heading in the right direction and was open to hearing suggestions. Switched from [Best Case](https://www.capterra.com/p/180363/Best-Case-Bankruptcy/) I switched from Bestcase to Cincompass to have a cloud solution. However, I was not happy with the development and I felt like I was a bother to the customer support teams. Review Source Response from Fastcase July 1, 2020 Thank you SO much for this review, Timothy! We've enjoyed having you as a customer and so appreciate your suggestions. You continue to help improve our product! SS Sophia S. Para Legal Services Used the software for: Less than 6 months ### "Great Cloud Option with Client Portal capability" September 8, 2022 4.0 Overall the program is good. We have completed 3-4 filings through this . Pros We really love and needed the cloud option, as the staff work remotely. The Client portal is a must, the clients have had no issues completing the information, and the data has had no issues populating the correct documents. Love the Petition check list that ensures all the information is complete before Petition Filing. Cons Not too happy that only the initial filing of the petition can be done through the program. Would be nice if there was an easy way to integrate mail of documents to creditors, when needed. Local forms are not user friendly to complete, better off downloading Word versions from the Court's website. We ran into an issue where the Suite numbers of addresses were not included in the creditor matrix... due to the client's use of "#"... would be nice to have some type of warning, as it is a headache to fix with the court. Would be nice to be able to manage files of debtor cases we had prior to switching to Next Chapter, and/or matters where we represent a creditor. Alternatives considered [Best Case](https://www.capterra.com/p/180363/Best-Case-Bankruptcy/) Reason for choosing NextChapter The client portal was a huge sale for us. The pay as you go option was also a good option for us, as we do not have high volume of debtor filings. Switched from [Best Case](https://www.capterra.com/p/180363/Best-Case-Bankruptcy/) Moved offices and need a cloud based option, with a client portal; Best Case's cloud option does not offer the questionnaire option with their cloud version.... maybe in the future, we'll re-evaluate. Review Source NH Nephi H. Managing Member Law Practice Used the software for: 6-12 months ### "Efficient bankruptcy software with cool tools and high-end customer service" November 16, 2020 5.0 It's been a positive experience; lots of efficiency gains. Pros 1\. The ability to enter data to create statements and schedules. All bankruptcy-preparation software does this, but is pretty good about (a) cross-populating schedules so you only have to enter data once, and (b) having default values for common items (sounds small, but saves a lot of time). 2. One-click bankruptcy filing. Naturally, you have to check and re-check your work before you're ready to file, but once you're ready, filing is a single click. Love it. 3. Texting clients and automatic text recipes. I can arrange for clients to automatically receive a text message on the day before the 341 meeting with the meeting date and time and common reminders. Cool, right? 4. All online. This is a big deal if I need to work on something from home or work on it with a paralegal. 5. Customer service really is high-end. I have used New Hope (bought by Best Case?) and Best Case, and NextChapter is on par. Cons is relatively young, so it's working out some minor bugs. Nothing big, though. I wish that when I selected an exemption, it would automatically populate the exemption to be the value of the asset. Obviously, an attorney has to check this, but it would save me a mouse-movement and a click. There are some smaller bugs dealing with filing (NextChapter won't file an omnibus signature page for me), but I can probably iron those out with their concierge team (just haven't gotten around to it yet). Switched from [Best Case](https://www.capterra.com/p/180363/Best-Case-Bankruptcy/) is online and I have a remote paralegal. That said, even apart from the cloud-based platform, I think NextChapter is a better program. Review Source Response from Fastcase November 19, 2020 Nephi, thank you SO much for this great review! We are really happy to hear you are using NextChapter to its fullest capabilities with the texting and filing features. We appreciate all of your suggestions too! We can get those added to our Future Development Board so that our team can review and implement in the future :) MW Mike W. Paralegal Office Manager Law Practice Used the software for: 6-12 months ### "NextChapter Review" February 15, 2024 5.0 Excellent experience from the very beginning. There was plenty of information available before the purchase of the service allowing our firm to make an informed decision about the software. The support staff has been very informative and responds very quickly to help requests. The software is very intuitive and the online help center provides good explanations of the entry process. Pros Speed of software, intuitive interface, and the very helpful customer support. Cons CMI entry and multiple social security number entries are slightly cumbersome, relative to the ease of all other functions. POC's in the PACER Notices have to be opened and labeled. Reason for choosing NextChapter Speed of software and intuitive interface. Switched from [CINcompass](https://www.capterra.com/p/181045/CINcompass/) CINcompass was no longer providing the service. Review Source Response from Fastcase February 20, 2024 What an awesome review, Mike! We really appreciate that. We are pleased to hear that you have found plenty of information in our Help Center and that the staff has been knowledgeable and fast-acting. PB Patrick B. Attorney Law Practice Used the software for: 2+ years ### "Fantastic product!" June 4, 2020 5.0 We've been able to optimize our workflow and save time using and its features. Pros The best part about the software is the true cloud-based nature of it. Other bankruptcy products are not cloud based so working with a team remotely is impossible. makes it easy. Cons Honestly, I don't really have any issues with it. Alternatives considered [Best Case](https://www.capterra.com/p/180363/Best-Case-Bankruptcy/) Reason for choosing NextChapter There are too many reasons to list. It's cloud-based, easy to use, has a number of great features that make my job easier. Switched from [CINcompass](https://www.capterra.com/p/181045/CINcompass/) CINcompass was clunky and difficult to use. Review Source Response from Fastcase July 1, 2020 Thank you SO much for this great review, Patrick! We are so happy NextChapter has been easy to use and optimize your workflow. We're lucky to have you as a customer! CB Cheryl B. Owner Legal Services Used the software for: 1-2 years ### "Recommended software for bankruptcy attorneys" May 25, 2020 5.0 I highly recommend for any bankruptcy attorney, small firm or large firm. Pros I chose because I needed to move my bankruptcy software into the cloud. I've kept NextChapter because of the customer service and timely software updates, as well as innovations in product options. Cons I've relayed suggestions for software improvement, primarily in local Chapter 13 Plans, and has been responsive in software updates to include improvements. Switched from [Best Case](https://www.capterra.com/p/180363/Best-Case-Bankruptcy/) Needed cloud software for my bankruptcy practice Review Source Response from Fastcase June 4, 2020 We can't thank your firm enough for such great reviews, Cheryl! We hope you continue to enjoy using NextChapter and continue letting us know how we can improve! Users like you make NextChapter a better, more effective product. HC Heidi C. Paralegal Law Practice Used the software for: 2+ years ### "Repeat Customer - Quick and Easy Experience" July 24, 2025 5.0 My experience has been fantastic. Great product for the value. I have been using Next Chapter off and on for the past few years. I work at a small firm (3 attorneys) and I am the only paralegal. has been a lifesaver for me when I needed answers (and forms) in a pinch. Pros I like the ease of use and learning curve. It takes me minutes to find any answers to questions I might have, allowing me to continue to work more efficiently. Cons I do not use often enough to have discovered any dislikes. In my limited experience, I have been able to enjoy a non-hassle experience. Review Source LP Lou P. Intake Advocate Law Practice Used the software for: Less than 6 months ### "NextChapter Review " February 13, 2025 5.0 I am fairly new to the platform, but overall it has been easy to use. Pros It's user friendly! is a game-changer for legal professionals. Streamlined workflows, robust features, and excellent support make it a must-have for any firm. Cons A more intuitive search feature that anticipates user errors, understands variations in input, and delivers relevant results quickly would be great! Review Source Response from Fastcase February 20, 2025 What a great review. Thanks, Lou! And keep your suggestions coming! JP Julie P. Paralegal Law Practice Used the software for: 2+ years ### "Happy we made the switch to NextChapter" August 30, 2022 5.0 Pros The process is pretty intuitive so even a beginner can do data entry while a more experienced team member can then go in and work on exemptions or means test Cons Would like to be able to file other documents through post-petition such as the Financial Education Certificate and Chapter 13 Plan. We have found when working on Means Test that we have to keep refreshing so the calculations get updated. Review Source SM Susan M. Paralegal Law Practice Used the software for: 6-12 months ### "Great Software and Even Better Customer Service" December 14, 2018 5.0 My overall experience can best be summed up by saying Next Chapter's Customer Service is impeccable. I used to spend an hour or more to attempt to get issues fixed, and I can't say enough about how great Next Chapter is to work with. We can let them know if there is a problem, issue, or if I have a question about how something works. We get a quick response, and Next Chapter works with us to make sure the solution works not only within the software, but for us specifically. That alone would be enough for me to say "get this product!" Pros I love that it is completely online, so our firm can access client information, court documents, and client documents from anywhere. The text feature is new for us and both the firm and our clients love it. Being able to set our own fields in a lot of different areas has been really nice, and something we did not have with our prior software. The court notices & calendar features are incredible. I go in and double-check the items, but I have never seen anything missing from the schedule. It's great to know when you can trust your software to get the job done! Cons The biggest draw back is the inability to easily run reports on cases filed each month or download a list of all closed clients, etc. From time to time, we have minor issues with searching or loading, but Next Chapter works with us to resolve those issues as soon as possible. Review Source Response from Fastcase December 18, 2018 Susan, we are so happy to have you and your firm on board! You have been so wonderful to work with during your transition and consistently make suggestions that can benefit all NextChapter users. We look forward to continuing to work with you! SH Sherry H. Office Manager, legal assistant Law Practice Used the software for: 1-2 years ### "Forced conversion, but very happy with the results." November 30, 2020 5.0 The software program we utilized was purchased by forcing our conversion. I had used the other product for years and wasn't very happy with the change. Once I started using NextChapter and I actually allowed myself to stop resenting the change, I found this program to be a delightful change of pace. If I have all required client documentation at my fingertips, I am able to complete a bankruptcy packet in a few hours instead of over the course of a few days. I didn't want to, but I love my NextChapter software. It has definitely made my day easier. Pros The data input covers all the bases the first time around. Information is put in one time and is then populated into the required forms. When I did need a little help, I found the staff quite willing to answer my questions. Cons I had to learn a whole new way to deal with data input. All of the questions a law firm is required to answer in order to complete the paperwork (forms) are in the software, however, if you're not paying close attention when you are new to the system, it is easy to overlook basic entry points and become very frustrated. Once you take the time to become conversant with the software, it is a dream to use. Review Source Response from Fastcase January 4, 2021 Thanks so much for this review, Sherry! We know change is not easy and really appreciate your willingness to learn. We are so happy to hear your day is made easier by our app :) ST SHARI T. paralegal Law Practice Used the software for: 2+ years ### "Why Every Bankruptcy Law Firm Should Use NextChapter" January 13, 2020 5.0 Pros There is so much about that I like, however, I will elaborate only on a few. The most appealing function on NextChapter is integrating the debtor(s) credit report into the petition. Is there anything easier than that? One other thing I like about NextChapter, and it may seem trivial to some, is I do not have to click on any "Save" button at anytime to save the data I have already enter. I can exit the software, come back to it two days later and my previous edits were automatically saved. NextChapter is the easiest and most cost effective bankruptcy software on the market in my opinion. Cons There isn't anything I like least about this software. You can upload your client's pdf documents needed to file with the petition and save them in . No more jumping back and forth from your client's electronic folder to NextChapter. It's all right at your fingertips. Review Source Response from Fastcase February 4, 2020 Thank you SO much for this review, Shari! The app was designed to make the data entry process easier, so we love hearing that this design is paying off for our users. CK Carol K. Paralegal Law Practice Used the software for: 6-12 months ### "Bankruptcy " January 10, 2024 5.0 Overall this product is easy to use and the customer service team is wonderful, answers all questions in a timely manner. Pros Ease of putting clients information into computer and keeping track of clients filed. Cons When writing a message to clients having to type and send multiple times to complete the message. Review Source Response from Fastcase January 11, 2024 Thanks so much for the review, Carol! Our team is happy to help such kind users like yourself :) Chad J. Owner / Attorney Law Practice Used the software for: 6-12 months ### "Very good experience, they are very accessible whenever I have a question " May 8, 2018 5.0 Pros Very methodical step by step process for preparing a petition. Also the speed is great, updates in one area immediately change the calculations in others. I have used other cloud based software where there was a lag and sometime you had to close out and reopen to see the changes. Not with this program. Cons Currently how the forms print out, it currently simply puts the data into a standard pdf so the forms do not adjust to the data being imputed (they are not dynamic) but with the direction this company is going I know this will be changed soon. Review Source Response from Fastcase May 15, 2018 Thanks for being such a great user, Chad! We have definitely taken your feedback into consideration and we're so happy you are confident in the direction we are heading! DH Doris H. Administrative Assistant Law Practice Used the software for: 2+ years ### "Good cloud based program that is reasonably priced." May 17, 2023 4.0 Pros The step by step schedules make it easy to train new employees on the software. The integration of the credit report also saves time. All schedules are easy to navigate. Cons When filing the Attorney Fee Disclosure it does not always update immediately. Although the credit report integration is useful, addresses are often wrong and need to be corrected. Alternatives considered [Best Case](https://www.capterra.com/p/180363/Best-Case-Bankruptcy/) Review Source Joshua M. Bankruptcy Division Manager Law Practice Used the software for: 6-12 months ### "Very happy with NextChapter" April 3, 2021 5.0 It has been great! I'm especially happy with the customer support team, they are responsive and collaborative in helping me get what I need. Pros Having a SaaS based software was critical for our needs. I find the software to generally be intuitive and it is completely reliable. The integration with InfusionSoft and DebtorCC was nice and easy. Cons I would like it if there was an easier way to handle the SOFA sign-off process. Reason for choosing NextChapter The fact that it was SaaS based. Review Source Response from Fastcase April 8, 2021 Thanks so much for your review, Josh! It is fun to help customers like you who are so kind and understanding. We hope your firm continue's to find success using NextChapter! ND Nancy D. Attorney Law Practice Used the software for: 2+ years ### "NextChapter Does the Job" May 20, 2021 4.0 Very very excellent customer service! They threaten me with hours of waiting, but someone takes on the chat usually fairly immediately. Pros I handle exclusively Chapter 7 bankruptcy using 's app. Bankruptcy is not my main practice area, which means that really the most cost-effective way for me to use the software is to use it on an as-needed per-petition basis ... and NextChapter lets me do that. I don't have to buy some big contract that would take 100 petitions to pay for itself. Instead, the pricing is such that I can pass that along to the client with each petition I handle. Also, I like that the app guides us through the required fields and information in a reasonably logical way. Cons I'd like to be able to print a preview of the petition before buying it. It's fine that the print product would say "PREVIEW DO NOT FILE" all over it; I get that needs to make its money somewhere and they choose to do that by charging the a la carte customer to download and print the petition. But a preview would be a great thing. Review Source Response from Fastcase May 27, 2021 Thanks for the awesome review, Nancy! We are happy to hear that you are pleased with our customer support and that the pricing works for you. We do have a Preview function that you can view for free; but you are right that you must pay to download. Feel free to reach out if you have any questions about this! SR Sean R. Attorney Law Practice Used the software for: 1-2 years ### "Next Chapter Works for Me" August 9, 2019 5.0 Good Pros The online basis is great for working in multiple locations such as your office, home office, and the court. When there are errors the customer support team usually responds within 5-10 minutes and can resolve the problem quickly. They often implement improvements to the software and add-ons. Cons Sometimes little things are not flushed out but this is usually only for local forms, where there are so many, and the issue just has not been raised. If you update them, they fix it when its possible. Review Source Response from Fastcase September 20, 2019 Hi Sean! Thank you for taking the time to leave us a review, we really appreciate it. We're so happy to hear that you've had a positive experience thus far and we look forward to continuing to enhance the product! MJ Michael J. Owner Law Practice Used the software for: 6-12 months ### "Great product" June 4, 2020 5.0 I have no complaints. It's a great product and it's a great team. Pros This software does everything I need it to do and it does it well. I have not had any problems that couldn't be fixed. The software almost always works flawlessly and there are so many features that make my bankruptcy practice run seamlessly. Cons The learning curve was a little steep, but this is probably because I had been used to a different bankruptcy software provider and I hadn't practiced in a few years. I can say that the staff has always been available to answer any questions and help me along the way. Review Source Response from Fastcase July 1, 2020 Michael, we can't thank you enough for this review! We are so happy the software is working well for you and your firm and even happier that you are finding it easy to use- now that you've got the hang of it :) NJ Nancy J. Attorney Law Practice Used the software for: 2+ years ### "I love NextChapter" November 16, 2020 5.0 Very positive, especially for a Mac user. Pros I love that this product is all web based. It makes it easy to use from home or even traveling. I always have my clients’ information with me. It also is very intuitive and kept up to date. The customer service has been very helpful when I needed it. They also have quite a few help articles and videos to work through any issues. Cons I have nothing negative to say, everything has been great. I have used a lot of bankruptcy software over the years and this has been the best experience. Review Source Response from Fastcase November 19, 2020 What an awesome review, Nancy! We are so glad you find NextChapter's cloud-based platform useful and even more pleased to hear you are happy with our customer support. We are really lucky to have customers like you :)