# Page 4 | NextChapter Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is NextChapter the right Bankruptcy solution for you? Explore 135 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/168766/NextChapter/reviews --- NextChapter 4.8 (135) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 4 - Reviews of NextChapter ## Showing most helpful reviews Showing 76-100 of 135 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use SH Sean H. Attoney Law Practice Used the software for: Less than 6 months ### "Absolutely Amazing!" June 4, 2020 5.0 I switched from another bankruptcy software company and didn't realize how much that one was lacking until I switched. This software is user friendly and the customer service is outstanding. Pros This software is nothing short of amazing. The fact that this software is cloud based is the most beneficial feature for my firm as I can access everything from anywhere in the world, including on a plane. The Virtual Paralegal option is hands down one of the best features. Cons That I took do long joining the Next Chapter family. Reason for choosing NextChapter The reason I chose it was the ease of use and the high level of customer service. Switched from [Best Case](https://www.capterra.com/p/180363/Best-Case-Bankruptcy/) Best case promised cloud based and never came through Review Source Response from Fastcase July 1, 2020 Thank you for this AMAZING review, Sean! We love that you are finding use out of our different, cloud-based features. We cannot thank you enough for being such a great user. KL Katheirne L. Leagl assistant Law Practice Used the software for: 6-12 months ### "Assessment of Next Chapter" December 18, 2018 5.0 Next Chapter provides a clean simple bankruptcy prep experience. The staff are friendly, the prices are economical for small firms, and the Pros The software is easy to use. It's mostly self explanatory but there are hundreds of recourses available if you get stuck. It's easy to play with the settings so the documents always turn out the way you want. I you do ever get stuck the customer support is on point. I don't believe I have submitted a request that has taken longer than a couple short hours to resolve. Cons it is a baby program, so there are a couple little bugs that pop up occasionally, usually they are fixed by doing site maintenance which slows business down a little but not too much time is wasted. Review Source Response from Fastcase December 20, 2018 What a great review! We appreciate this so much and love working with you and the other staff from your firm! CW Changi W. Managing Attorney Law Practice Used the software for: Less than 6 months ### "NextChapter is a good tool" August 23, 2022 5.0 Pros The easy way to fill out the forms and populate the input data for different forms that use same inputs. Cons If the software can pick up which exemptions (state or fed) are favorable. Review Source Sean P. President, attorney at law Used the software for: Less than 6 months ### "Good software. It is fairly easy to use and quick to learn. " May 1, 2018 5.0 Pros The software does not require special downloads and is accessible from any platform. The customer service is excellent and they are quick to respond to questions. Cons There are still a few problems, such as finding out where to enter certain things on the statement of affairs so that it lines up properly with the number. Review Source Response from Fastcase May 4, 2018 Thanks for being such a great customer, Sean! We developed the SOFA Review section for a quick and simple way to answer all things SOFA but if you have any additional suggestions to make that easier, we are happy to hear them :) AV Anthony V. Manager Used the software for: 1-2 years ### "Quality platform for preparing bankruptcy petitions and schedules. " November 26, 2017 4.0 Pros Easy to use; current forms availability; one of the first companies to offer a remote site to prepare filings. Cons There is the usual learning curve to understand how the information posted gets used in the forms. Also, the forms need further tweaking to make sure all the info that is posted makes its way into the form. But NextCahper is always improving the forms and welcomes input. Review Source Response from Fastcase November 28, 2017 Thanks for the compliments Anthony! You are right that we always welcome input and we've decided to add a few more informational tooltips for users to see the relationship between the software and the forms. Great suggestion! KC Kimberly C. Bankruptcy attorney Law Practice Used the software for: 1-2 years ### "Excellant customer service" May 6, 2020 5.0 Pros The software platform is intuitive and user friendly. is always improving and takes feedback seriously. Cons an integration with certificatesofservice.com would be really useful. Review Source Response from Fastcase June 4, 2020 Thank you SO much for your review, Kim! You have been such a great NextChapter customer and we are so happy to hear you have the support you need from our team. We hope our integration with Debtorcc.org is easing your process now :) SR Sarah R. Attorney Law Practice Used the software for: Less than 6 months ### "Sarah Rieth Review" September 30, 2020 5.0 Pros I like how the questions are organized and it does not seem so overhwelming with all of the forms that need to be filled out for bankruptcy. I like that you only have to answer certain things only one time and they are copied into the forms as many times as needed. I also like the virtual paralegal option to help get me started with my bankruptcy practice. Cons I wish I could just scan documents in instead of having to fill everything out Alternatives considered [Best Case](https://www.capterra.com/p/180363/Best-Case-Bankruptcy/) Reason for choosing NextChapter seemed more modern and I am a millenial so I prefer the modern look and feel. It is easier for me to understand. Review Source Response from Fastcase October 13, 2020 Thanks so much for your review, Sarah! So glad you find NextChapter to be user friendly and easy to navigate :) WG Will G. Partner Legal Services Used the software for: 1-2 years ### "Great Cloud-Based Solution" May 20, 2019 5.0 Excellent. Would highly recommend to any bankruptcy attorney. Pros 1\. Cloud-Based. 2. Ease of Use. 3. Quick Customer Service. 4. Consistent improvement of software. Cons No ability to directly edit schedules; however, they have listened to this Review Source Response from Fastcase June 17, 2019 What an awesome review, Will! You've been such a wonderful and loyal NextChapter user and we're so happy to have you on board! LT Lisa T. Attorney Law Practice Used the software for: 6-12 months ### "NextChapter Review" December 14, 2018 4.0 Pros There have been good updates on the credit report integration. The software is relatively user friendly and has helpful instructions. The preview feature is great as well as being able to download drafts. I like the ease of filing amendments as well. Cons There have been issues with the chapter 13 plan which are usually resolved by reloading the page several times. Some features are not yet available for the district in which I practice. I would like to see more additional documents able to be uploaded along with the Petition. Review Source Response from Fastcase December 19, 2018 Thanks for being such a valued customer and for the review, Lisa! Look for an email from us as we are happy to help you be able to file more documents with your petition :) TT Terry T. Attorney Legal Services Used the software for: Less than 6 months ### "from skeptic" January 13, 2020 5.0 It's a rationally based time-saver. Pros It's faster, because the related info you type in seeds the various sections of the petition, and before you know it, you're done! Cons I'm at the age that I don't like change-but...once you get used to the analysis that went into the structure of this program, you appreciate it a little more each time you use it. Reason for choosing NextChapter Just got lucky Review Source Response from Fastcase February 4, 2020 Thanks so much for this review, Terry! Change is definitely frustrating so we really appreciate you taking the time to learn the software. Our hope is that it gets a little easier each time! TB Tori B. Attorney Law Practice Used the software for: 2+ years ### "Good value and interface" May 17, 2019 5.0 I previously had Best Case which was not on the cloud and was dependent upon in me being at my computer or log in remotely to my computer. It makes it a lot easier to do bankruptcy petitions from anywhere. The customer service is good. I just wish there was phone support more readily available. Pros It's cloud based and has ability to keep documents and notes in the case dashboard which are at your fingertips. Cons The pay stub and tree feature which also affects the means test features. I'm going to have to work on it more to get familiarized as it's different from other software I used. Review Source Response from Fastcase June 17, 2019 We appreciate you taking the time to leave a review. It's always great to hear how our users are able to access their cases from anywhere, at any time! We have numerous webinars dedicated solely to income and means test and if you still have questions after, our support team is more than happy to schedule a call with you! AI Athena I. Attorney Law Practice Used the software for: Less than 6 months ### "Forward-Looking" August 8, 2019 5.0 Overall, it's been a good experience. Pros My favorite thing is that it's web-based and dynamic. All the information is available to me wherever I am in the world. The developers are constantly improving and making changes to the software. Anytime I've called in, customer support is immediately helpful or has addressed my question with a solution. Cons The forms aren't as crisp as I would prefer but I believe they are working on it. Review Source Response from Fastcase September 20, 2019 We're so happy you decided to make the switch to NextChapter! We love that you are local and we're able to support each other. Your dynamic forms are coming very soon, and so much more after that! JR Jenna R. legal assistant Legal Services Used the software for: 6-12 months ### "Good for a start, but does take some time to utilize." April 16, 2019 4.0 We appreciate the online based system. There are ALOT of tweaks this software still needs to fix especially in the Chapter 13 plan. Pros Customer support is very helpful and responsive. Cons Inability to fix their issues that have been brought up. Review Source Response from Fastcase April 29, 2019 Thanks for taking the time to review and work with us, Jenna! We are always open to improving out software and are happy to continue making sure NextChapter fits all of your needs :) JDG J. Dennis G. Attorney at Law Law Practice Used the software for: 1-2 years ### "Most User-Friendly Software on the Market" February 16, 2020 5.0 The support does not hide behind emails and texts. They return phone calls if requested immediately Pros It's ease of use and customer support is available anytime I need them. We can complete most Chapter 7 bankruptcy petitions in approximately one hour. Cons There is nothing we dislike about this software or company. Reason for choosing NextChapter Their customer support staff is happy to help on the most trivial details if requested. Switched from [Best Case](https://www.capterra.com/p/180363/Best-Case-Bankruptcy/) and its support staff convinced my firm that they truly appreciated our business and stood behind their product in every way. Review Source Response from Fastcase March 9, 2020 Thank you SO much for this review. We all work hard to support our customers so we are very happy to hear our hard work is appreciated. We are so happy to have you as a customer! KC Kathleen C. Administrative Assistant Law Practice Used the software for: 2+ years ### "Great Bankruptcy Software" October 25, 2021 5.0 Pros Ease of use, software keeps you organized and efficient, easy filing of bankruptcy cases. Cons Would be nice if the Start Basics package included court notices Review Source Response from Fastcase November 1, 2021 Thanks so much for your review, Kathleen! We are very happy to hear NextChapter is assisting in your workflow :) VR Verified Reviewer Paralegal Law Practice Used the software for: Less than 6 months ### "Great Product and Customer SUpport" April 12, 2019 5.0 It's an amazing software to use when preparing petitions. It makes everything so easy to use and takes the guesswork out. Pros This product is so easy to use. All you have to do is put in the information. I love that is syncs with Clio Manage. They are the perfect pair! Customer Support is amazing. If I have any problems at all, they are on it right away and will not rest until the issue is resolved! Cons There can be some issues with syncing with Clio Manage, but like I said before, their support staff is great at getting them fixed ASAP. Review Source Response from Fastcase April 29, 2019 What an amazing review! We love when our users are able to fully take advantage of our integrations, that's great! JS John S. Attorney Used the software for: 6-12 months ### "Clean and logical." November 17, 2017 4.0 Pros This software feels centuries ahead of others that I've used. Bankruptcy is complicated enough without the headaches of software. Cons Some of the relationships between where the questions are and where that filters to the paperwork are confusing. The documentation is excellent luckily, but I have to check it more often than I'd like. Review Source Response from Fastcase November 28, 2017 Thank you John for the kind words! We definitely do our best to make sure it's the easiest, most intuitive, and user friendly bankruptcy software out there! And thanks to your suggestion, we are going to add more informational tooltips to guide users through some of the relationships between software and paperwork. DS Deborah S. Paralegal Legal Services Used the software for: 2+ years ### "Good Product" August 23, 2022 5.0 Pros I like the ease of use and the schedules and layout is nice. Cons There are a few things that could be better as far as integration and functionality. Review Source Victoria O. NYSC Associate Legal Services Used the software for: Less than 6 months ### "Very good software and easy to use" July 19, 2019 5.0 My experience with this software has been very good and it as made life so much easier for us. Pros This software makes organising and filing bankruptcy case. It been web based makes it very easily accessible in the office and out of the office. The software interface also makes it easy to upload the necessary document required whilst ensuring you don't miss anyone. I also enjoy the regular updates made to the application Cons For now there is nothing really that i don't like about this software i honestly couldn't as it has worked perfectly for us Review Source Lucas S. Partner/Owner Used the software for: Less than 6 months ### "This is an excellent solution for bankruptcy forms completion, with an uncluttered interface." November 7, 2017 5.0 Pros The interface is very simple, quick, and uncluttered. The e-filing process works perfectly. The web-based solution does not require any special software and seems to work flawlessly in many different web browsers. Cons The software does not seem to allow for any manual entry or to override certain items, particularly in the means test and income sections. Review Source Response from Fastcase November 28, 2017 "Perfectly" is music to our ears! Thanks for the glowing review Lucas. We will be sure to email you to find out more about what manual entry you'd like to do so we can come up with a solution. JF Jim F. Attorney Law Practice Used the software for: Less than 6 months ### "Very Impressed!" January 28, 2020 5.0 I would definitely recommend to anyone looking. The software covers all the issues in a filing and is easy to use. I'm very happy with the product and the support. Pros The software is easy to use, easy to set up and easy to work with. What's even better is the on screen chat support which allows you to instantly connect with a member of the support team. The support I've received is second to none. Far and above better than that I've received from the other software service companies I subscribe to for my firm. Cons The information on the virtual paralegal program is a little scarce. But its great once you're able to figure it out. Reason for choosing NextChapter Initially, their integrations with other systems. But I liked how the system worked during the trial period. Review Source Response from Fastcase February 4, 2020 Thanks so much for your review, Jim! We are so happy to hear that you are liking NextChapter and finding it easy to use. Our Support team is always happy to help a friendly user like you :) KF Kristi F. Chapter 13 Legal Assistant Used the software for: 6-12 months ### "Our office switched from Best Case to Next Chapter. The input of bankruptcies is so much easier now!" May 8, 2018 5.0 Pros It is so easy to input a client's bankruptcy with them sitting in front of you. I can have an entire petition ready within 30 minutes of meeting with the client. Cons It took a while to get used to how you have to review petitions with Next Chapter. Now that we are used to it, we love it! Review Source Response from Fastcase May 15, 2018 We're so happy to have you on board! To hear that your petition is ready within 30 minutes is music to our ears! mO mark O. Attorney At Law Law Practice Used the software for: 2+ years ### "Fast Case Review" August 18, 2022 5.0 I find it to be an excellent program particularly with the near immediate support when issues arise. Pros The form building is what I utilize the most. Cons There are a few forms missing that need to be created and added to files. At times I need to call to discern how to gather files and prepare for filing. The predecessor program was far easier to use. Review Source KF Kim F. Paralegal Legal Services Used the software for: Less than 6 months ### "NextChapter" August 30, 2021 5.0 Overall, we are very happy with . Pros The helpdesk agents are awesome! They are quick to respond to my questions and are always so helpful. Cons The credit integration asks for certain personal information that does not fit a nonprofit's structure. Review Source Response from Fastcase September 7, 2021 Thanks so much for this great review, Kim! You are always so gracious and kind to our Support team and we couldn't be happier to have you on board! RG Robb G. Attorney Legal Services Used the software for: 1-2 years ### "Excellent App" June 4, 2020 5.0 Excellent customer service! Pros Its ease of use and the excellent customer support. Cons There are none that come to mind at this time. Review Source Response from Fastcase July 1, 2020 Thank you so much for this review, Robb! We are happy to hear you're pleased with our customer support and ease of use. So happy you made the switch to NextChapter!