# Page 5 | NextChapter Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 5 - Is NextChapter the right Bankruptcy solution for you? Explore 135 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/168766/NextChapter/reviews

---

NextChapter

4.8 (135)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Page 5 - Reviews of NextChapter

## Showing most helpful reviews

Showing 101-125 of 135 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SP

Sarah P.  
Paralegal  
Law Practice  
Used the software for: Less than 6 months

### "Easy to use"

August 13, 2019

3.0

While there have been bumps in switching software, overall it's been a smooth transition.

Pros

was really easy to get started with and the data entry is simple to use. The texting feature has been a real help with keeping in contact with clients as well. When we've had problems, customer service was quick to help resolve our issues.

Cons

The biggest issue that we've had is the amount of time that it's taken get a case filed, but has worked towards fixing that and made it easier.

Review Source

LJ

Leah J.  
Paralegal  
Law Practice  
Used the software for: Less than 6 months

### "NextChapter is the best bankruptcy software I've ever used."

May 8, 2018

5.0

Everything about makes my job so much easier and I am able to complete tasks much quicker and more efficiently.

Pros

has made completing Bankruptcy Petitions and Schedules so much easier. The program is intuitive and efficient, and is a great help to anyone that regularly prepares bankruptcy filings.

Cons

I have no negative feelings about and I have never had a bad experience when using the software.

Review Source

Response from Fastcase

May 15, 2018

What an awesome review, Leah! We love hearing that the software has made our user's jobs easier!

LM

Lin M.  
Paralegal  
Law Practice  
Used the software for: Less than 6 months

### "Changing to NextChapter"

December 18, 2018

4.0

Once I got used to the software, we really like the fact that information syncs up with Clio and that we can have multiple users have the same cases on all devices. It has really helped keep up with contact information and disbursement of information to our clients by all members of our staff.

Pros

I love the ease of inputting the income and expenses. No more calculating the taxes and medical deductions.

Cons

After filing, the case number does not transfer to the plan form. Also, the several steps necessary to get the rest of the documents filed with the Court.

Review Source

Response from Fastcase

December 20, 2018

Thanks so much for taking the time to leave your review. We really enjoy having you on board and look forward to being able to help add in some new features that will help ease your post petition filings in the coming year!

JR

Joshua R.  
Paralegal  
Law Practice  
Used the software for: 1-2 years

### "Review of NextChapter "

December 7, 2021

5.0

Positive experience. Easy to use and even when we run into issues the customer service team is great at fixing the issue.

Pros

Super easy to use. Even the most inexperienced user could use it with ease.

Cons

No complaints. The service has been everything we needed.

Review Source

AM

Anthony M.  
Attorney  
Legal Services  
Used the software for: 1-2 years

### "Good value for the costs"

August 18, 2022

5.0

Overall I have enjoyed it.

Pros

I like it because you get what you pay for.

Cons

It can be tricky to e-file. But overall it works to prepare and file bankruptcy cases.

Reason for choosing NextChapter

I like that I just pay for the customer.

Review Source

KS

Katherine S.  
Attorney  
Law Practice  
Used the software for: 1-2 years

### "Great alternative to stand alone bankruptcy software"

January 14, 2020

5.0

Overall positive

Pros

Next Chapter is pretty intuitive. It might take a while to learn to use all the features you need. Fortunately, both the live and on-line support is great. My bankruptcy practice has fallen off from what it was 10 years or so ago so I'm glad to be able to use the per petition pricing instead of investing thousands in a stand alone package.

Cons

I really like pretty much everything. The learning curve was bit steep, but now that I know what I'm doing, it's great.

Review Source

Response from Fastcase

February 4, 2020

Thank you so much for your review, Katherine! We are so happy when experienced attorneys like you find success with NextChapter.

Scott G.  
owner- attorney  
  
Used the software for: Less than 6 months

### "Overall, an excellent product for good value"

December 28, 2017

5.0

Pros

Great help from customer service. They were easily available to help solve problems. Interfaces well with ECF

Cons

Some forms are hard to find duh as B121. Can't file amendments to schedules. Requires multiple entries of debtor social security number

Review Source

Response from Fastcase

January 2, 2018

Thank you for the review and the suggestions, Scott! You'll be happy to hear we are working on allowing our users to file amendments and additional documents. Be on the lookout for that announcement in the next couple of months!

TS

Timothy S.  
Attorney  
Law Practice  
Used the software for: Less than 6 months

### "Great time-saver for busy solo"

May 17, 2019

5.0

Pros

\*Disclaimer: I am extremely tech saavy The set up and integration to my other tools took minutes. I have all of the options and they make gathering information, organizing, and tracking unbelievably easy.

Cons

There are a couple of menus that are not intuitive and sometime it takes me a few clicks to recall how to update a few values.

Review Source

Response from Fastcase

June 17, 2019

What an awesome "Pro" description! It's great that a tech savvy individual was able to get all set up and integrated within minutes. That's music to our ears!

SB

Stephen B.  
attorney  
  
Used the software for: 6-12 months

### "Probably the best program out there. Far exceeds Cin Compass. Tech support is excellent. "

November 1, 2017

4.0

Pros

Relatively simple to use. Far superior to Cin Compass. As I mention, tech support is very good. The company modified the program to add Notice Only for parties, per my request.

Cons

Can be challenging to locate where to add, say, a dog or a parakeet. Bit of a learning curve. Some categories can be confusing. I would like to see a function that reviews the schedules and points out incongruities, or when the debt limit in chapter 13 is exceeded.

Review Source

Response from Fastcase

November 28, 2017

Stephen! Thanks for the awesome suggestion on a more sophisticated review feature. We will add that to our roadmap. We're always finding ways to improve from our user suggestions - as you know since you've given us great ideas already!

DW

Deano W.  
Attorney  
Legal Services  
Used the software for: 2+ years

### "Brings Bankruptcy Filing Right to My Desk"

November 22, 2017

5.0

Pros

Allows me to fill in those parts of the form that matter most at intake while the program completes everything else in the background.

Cons

The a la carte services like credit report integration can add up if you pay on a per client basis.

Review Source

Response from Fastcase

November 28, 2017

Deano! We sure appreciate your support over the past couple years and thanks for the kind review!

JY

Jay Y.  
Partner  
Law Practice  
Used the software for: 6-12 months

### "It makes filing as petition easy."

May 15, 2018

5.0

Pros

The ability to put the information in once and the ease of filing with the Court. I can be located in any of our offices or the clients location and can file a petition with the client in front of me from anywhere.

Cons

I have not found a con yet. The clients are very impressed with the ability to file from wherever we are meeting.

Review Source

Response from Fastcase

May 23, 2018

We love to see that your "con" is actually a "pro!" Thanks for the awesome review :)

AH

Andrea H.  
Owner  
Law Practice  
Used the software for: 1-2 years

### "Great innovation! "

December 18, 2018

4.0

I am sticking with Next Chapter because it is easy to use and the team is always updating the product. Also. The debtor portal is a huge timesaver and clients like it.

Pros

I love that it is cloud based and the entries are in a logical order.

Cons

Sometimes their are kinks in the software but the support is very responsive.

Review Source

Response from Fastcase

December 20, 2018

Andrea - thanks so much for the review and for the being such an awesome supporter! We're so happy to have you as a user and look forward to continuing to enhance both MyChapter and NextChapter :)

TH

Trudy H.  
Paralegal  
Law Practice  
Used the software for: 2+ years

### "Amazing time save"

December 20, 2019

5.0

Amazing time saver.

Pros

Makes light work of Chapter 7 and 13. It would take hours to plough through a simple chapter 7 the manual way. This makes it almost fun. Really straight forward and streamlined. Convenient and affordable.

Cons

You have to pay fees before you can print to review.

Review Source

Response from Fastcase

February 4, 2020

Wow, thanks so much for this review, Trudy! We love that NextChapter is saving you time and making filing easier for you. That is our whole goal!

JD

Jim D.  
Attorney  
Law Practice  
Used the software for: 1-2 years

### "Jim's review"

May 6, 2020

5.0

Very good.

Pros

This software is particularly easy to use.

Cons

It is frustrating when the software is offline and unavailable.

Review Source

Response from Fastcase

June 4, 2020

Thanks so much for this review, Jim! We hope you continue to find NextChapter easy to use :)

MA

Maria A.  
Secretary  
  
Used the software for: 1-2 years

### "I've had a good experience using this software, even without 1st taking the time to learn it "

May 15, 2018

5.0

Pros

I like being able to use this software from any computer and any location. Also, great customer service and tech support

Cons

I wish there was some way to customize and or augment at least some answers, specially in the SOFA section, as my boss is the "add-on" king.

Review Source

Response from Fastcase

May 23, 2018

Thanks so much for the wonderful review, Maria! We are so happy to hear that the software was easy for you to catch on to. Be on the lookout in the future for additional customization in the forms!

FK

Frank K.  
Attorney  
Legal Services  
Used the software for: 1-2 years

### "NextChapter Review"

January 13, 2020

5.0

Very good

Pros

Love that it is cloud based- I can work from anywhere

Cons

Could be a little more user friendly with the input of some information

Review Source

Response from Fastcase

February 4, 2020

Hi Frank! Thank you so much for your review. Always feel free to let us know how we can make our software more user friendly and we will try our best to get those features added :)

JB

James B.  
Attorney  
Law Practice  
Used the software for: Less than 6 months

### "Filings was very easy. "

June 12, 2018

5.0

Pros

The product is extremely easy to use. I really enjoy the ability to work on the cloud. The pricing tiers are extremely helpful to solo practitioners, and fees are waived for pro bono work. The support is extremely prompt, professional, and helpful. I H=have not filed a chapter 13 yet with the software, so I cannot speak to this.

Cons

Not really much to complaint about. Can be tedious switching between State and Federal exemptions, but not too bad. Designed more like turbotax as opposed to filling out forms. Not necessarily a bad thing.

Review Source

Response from Fastcase

June 13, 2018

Thank you so much for taking the time to leave a great review, James! We are so happy that you are able to use us for your pro bono work and look forward to working with you more!

RB

Richard B.  
Attorney  
Law Practice  
Used the software for: Less than 6 months

### "Intuitive, fast, easy!"

May 17, 2019

5.0

LOVE IT!

Pros

This product is everything I wanted the other bankruptcy software to be! It is intuitive, from beginning to end it just flows naturally, no guesswork trying to figure out where to put something. It's fast! When you are moving between forms there is no lag and I have a slow internet service. It is easy to use. When you do have a problem not only does the search actually work, the chat works too!

Cons

The only negative I know of is they came out with an Apple App and not Android first! But the mobile web site works so well that I am not sure it matters!

Review Source

Response from Fastcase

June 17, 2019

Thanks for the great review, Richard! You've been a complete pleasure to bring on board to NextChapter and we're happy to have you!

GE

Geneva E.  
Attorney/Owner  
Legal Services  
Used the software for: Less than 6 months

### "Great product"

October 27, 2020

5.0

Pros

It is so easy to use, the ability to customize everything really makes it great. I have other case management software and I end up using other methods to do things because the software is cumbersome, but has truly made a program that helps me work more efficiently and I don't need to use a separate Task list or anything else.

Cons

You cannot delete a client if you put in an entry you don't need, but a quick training taught me how to archive, so not a big deal. I jabe only been using this a few months, but so far that I haven't had any complaints!

Review Source

Response from Fastcase

October 28, 2020

Wow, Geneva- thanks for this awesome review! So glad to hear NextChapter has made your practice more efficient and streamlined.

DW

Daniel W.  
lawyer  
Law Practice  
Used the software for: 6-12 months

### "Daniel Wexler"

June 30, 2020

4.0

Pros

Paralegal service, client portal, intuitive to use; I like the option to pay per use, (makes software affordable to solo lawyer.

Cons

Price and upkeep for software is not affordable for solo lawyer.

Review Source

Response from Fastcase

July 29, 2020

Thanks so much for this review, Daniel! We are so glad you're finding our different features useful for your practice :)

ER

Evan R.  
Lawyer  
Legal Services  
Used the software for: Less than 6 months

### "Excellent product"

August 19, 2020

5.0

Overall, this is an excellent option for a small firm.

Pros

Client can complete most of the basic intake and process remotely

Cons

The final pre-filing set up can be a bit cumbersome.

Reason for choosing NextChapter

Price and flexibility.

Review Source

Response from Fastcase

October 13, 2020

Thanks so much for this great review, Evan! We're so glad you're finding use out of MyChapter :)

KF

Kenneth F.  
Owner  
  
Used the software for:

### "Very well thought out program. The team is very responsive to suggestions and updates. "

May 15, 2018

5.0

Saves time.

Pros

The software is developed in a logical format. It reduces time consuming double entries. I love that I had direct contact with the people who made the software. Fantastic customer support.

Cons

Since the software is relatively new, there are a few things that can be improved upon. With that being said, the only way to find out is with use of the program. I found one flaw and it was remedied within a couple of days. Hard to say that it is a con.

Review Source

Response from Fastcase

May 23, 2018

What a fabulous review, Ken! So much thought is put into every move that we make here at NextChapter so it's wonderful to see our users notice that! The perks to being a newer and cloud-based software is that we get to make changes quickly and always enhance our product.

AA

Ashley A.  
Legal Assistant  
Legal Services  
Used the software for: 6-12 months

### "The customer service is great! If you need something you can actually talk to someone very quickly."

November 10, 2017

5.0

Pros

That it is very user friendly and easy to navigate through. The first time I used it, it was pretty simple to be able to figure most things out on my own.

Cons

Since it's a newer program, there are some things that just haven't been added yet which is understandable. One for example, is being able to exempt for joint debtors separately, rather than all be exempted under "Debtor 1".

Review Source

Response from Fastcase

January 23, 2018

Ashley! For our Winter '18 release, we added in your exemption suggestions! Thanks again for your support this past year.

SG

Sevan G.  
Attorney  
  
Used the software for: Less than 6 months

### "The iPhone X of Bankruptcy Software -- i.e. they are SO ahead of the game and competition! Must Try!"

November 8, 2017

5.0

Pros

So intuitive, so easy and cuts down on my time. The credit report integration helps a lot and the e-file is amazing.

Cons

The exemptions dropdown window -- can be simplified. Currently the dropdown contains both 703 and 704 exemptions and very confusing and hard to find the one I want to look for.

Review Source

Response from Fastcase

January 23, 2018

We are happy to have your support Sevan. Thanks to your suggestions, we have updated the exemption capabilities for our Winter '18 release. Thanks for being a valued NextChapter customer!

JS

Jimmy S.  
Attorney  
Law Practice  
Used the software for: 6-12 months

### "Best Bankruptcy Software on the Market"

June 5, 2020

5.0

I am very happy with the experience and will continue to use it in my practice.

Pros

The software is very user friendly and makes the entire process very simple.

Cons

The only thing that I can think of is the slight delay when the petition is being filed online.

Reason for choosing NextChapter

N/A

Switched from

[Best Case](https://www.capterra.com/p/180363/Best-Case-Bankruptcy/)

I wanted to try an online platform.

Review Source

Response from Fastcase

July 1, 2020

Thanks so much for the review, Jimmy! We are glad you're finding the software user friendly and even more pleased it is simplifying your practice!