# smartcrowds Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about smartcrowds Software - reviews, pricing plans, popular comparisons to other Idea Management products and more. Source: https://www.capterra.com/p/168768/Smartcrowds --- # smartcrowds Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2025 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) smartcrowds ## What is smartcrowds ? The idea is only 10% of the innovation. smartcrowds helps you get it over the line. smartcrowds is a leading UK-Hosted Cloud Innovation Management platform that excels at helping you overcome the difficult part of innovation - turning ideas into breakthrough change. With Staff & Customer Engagement, Idea Crowdsourcing & Management, Idea Validation & Testing and Task & Change Management, smartcrowds addresses the 360 Challenge of Innovation. ## What is smartcrowds used for? [Innovation Management](https://www.capterra.com/innovation-software/)[Idea Management](https://www.capterra.com/idea-management-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price £2 Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for smartcrowds ?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.smartcrowds.com&name=smartcrowds ) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### smartcrowds 5.0 (1) VS. [4.6 (35)](https://www.capterra.com/p/169061/ITONICS/reviews/) Starting Price £2 Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (1) Ease Of Use 4.2 (25) Value For Money 4.0 (1) Value For Money 4.1 (25) Customer Service 5.0 (1) Customer Service 4.8 (25) ## smartcrowds alternatives Highest Rated [4.9 (29)](https://www.capterra.com/p/10015098/Ideally/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.7 (561)](https://www.capterra.com/p/144020/Aha/reviews/) Starting price $59.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Accubate](https://www.capterra.com/p/266309/Accubate/) [4.8 (25)](https://www.capterra.com/p/266309/Accubate/reviews/) Starting price $149.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/266309/Accubate/) [Colectidea](https://www.capterra.com/p/268297/Colectidea/) [4.9 (15)](https://www.capterra.com/p/268297/Colectidea/#reviews) Starting price $0.01 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/268297/Colectidea/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity/News Feed Continuous profile-based stream of news and activity Activity Tracking Track and document all activities across devices, networks, and other systems Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Approval Workflow Route documents and other data through one or more stakeholders for review and approval Archiving & Retention Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes smartcrowds 37 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Continuous profile-based stream of news and activity Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Route documents and other data through one or more stakeholders for review and approval Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Provides a channel for team members to share media files, communicate, and work together Leave comments and notes on documents for others to view Collects information, opinions, or ideas from a group of people Add customized logos and colors to align with company branding Pre-designed layouts that can be customized to match preferences and requirements Protect sensitive data for digital privacy Online forums/groups where users can ask questions, share ideas, best practices, etc. Store and organize documents in a centralized system Tracks metrics that provide insight into how a user interacts with any interface or product Create, share, and manage the distribution of job descriptions/duties Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Games or game-like elements to track progress and reward accomplishments Process of gathering idea submissions from users, employees, or customers using internal, external, or crowdsourcing channels Facilitates users voting on ideas that are presented so the most favorable ones can be highlighted and further pursued The creation, development, and sharing of potentially innovative new ideas Process of developing, planning, managing, and executing new ideas or innovations Diagram used to organize information in a hierarchical way to show relationships Enable custom polls/voting to facilitate decision-making or increase engagement Arrange tasks based on the level of priority or urgency Reporting on how each user, task or process has advanced since its initiation Ratings/Reviews Set & manage permission levels based on user roles and restrict access to only authorized individuals Search and filter data across systems to locate required information by entering keywords or certain criteria Allow users to access multiple services after entering their login credentials once Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Track the status over time for a request, process, asset, or transaction Gauge satisfaction and receive information for improvement and success Attach digital tags to documents and assets for identification, search, or monitoring purposes Set up connections to third-party platforms to improve business processes Review data from past periods to reveal recurring tendencies and predict future performance Create, design and manage workflows for repetitive tasks Features 5.0 (1) 5.0 Based on 1 reviews ## Pricing Value for money 4.0 (1) Basic £2.00 Per Month Value for money 4.0 (1) 4.0 Based on 1 reviews ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent KW Ken W. Head of Cloud Services and Support Information Technology and Services ### "smartcrowds has really helped us improve our processes, quality and customer satisfaction." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 15, 2018 More engaged input from our employees Improved procesess Better quality projects for our customers Reduction of repeat issues Identification of new product and service offerings Pros \* Easy to use, engaging and slick user interface \* Great campaign management feature \* Massively configurable - we use smartcrowds for Idea Generation, Employee Engagement, Project Reviews and Incident Management \* The customisable notifications and email templates have made it really easy for us to keep staff abreast of all new content and change management initiatives. \* smartcrowds has a great in-built action assignment and tracking feature which means we don't need to track progress of green-lighted ideas in a separate application \* Great mobile responsive design which enables our teams to capture ideas on the go. \* The Facebook/LinkedIn style news Feed is a great feature - this has really helped our staff get up to speed with the system really quickly, and has driven high system interaction rates. \* Open innovation feature has been really useful for getting genuinely useful input from our customers \* The custom forms designer has proved to be a great feature - since we use the system for a number of different use cases, these have enabled us to ensure that staff are submitting the right information for effective assessments to be carried out. \* Out of the box Office 365 User Authentication was a real bonus for our IT team. \* The embedded PowerBI based reporting solution is incredibly fast and powerful, and provides a range of analytics and insights that I haven't seen elsewhere. Cons \* Because there is so much functionality and customisation available in the system, it can take a bit of time for System Admins and Crowd Administrators to get up to speed - however the smartcrowds team did provide a great on-boarding and training experience which mitigated this to an extent. \* Some of the System Admin screens are not responsive yet, though the smartcrowds development team have advised that this work is planned in. \* The system and user documentation set is a bit long and daunting. Given the size and complexity of the system this is understandable, but it would be better if there was an on-line help system. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. 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