# Orbus Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Orbus Software - reviews, pricing plans, popular comparisons to other Enterprise Architecture products and more.

Source: https://www.capterra.com/p/168782/iServer-for-Enterprise-Architecture/pricing

---

# 

 Orbus Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Orbus

## What is Orbus?

OrbusInfinity helps transformation teams cut through the complexity of technology-driven change. Our dashboards and collaboration platform help you track, create and capture value for a better future. Embedded in Microsoft 365, the cloud platform enables businesses to blueprint their organizations, empowering them to make smarter, faster decisions that drive successful digital transformation initiatives.

## What is Orbus used for?

[Enterprise Architecture](https://www.capterra.com/enterprise-architecture-software/)[IT Asset Management](https://www.capterra.com/it-asset-management-software/)

Top alternative

Featured

Overall rating

Based on 16 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

£12000

Per User, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Orbus?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.orbussoftware.com&name=Orbus)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Orbus

4.8 (16)

VS.

[4.4 (2,936)](https://www.capterra.com/p/76113/Wrike/reviews/)

Starting Price

£12000

Per Feature

Starting Price

$10

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.3 (16)

Ease Of Use

4.2 (2,584)

Value For Money

4.5 (14)

Value For Money

4.2 (1,880)

Customer Service

4.9 (16)

Customer Service

4.3 (2,033)

## Orbus alternatives

[4.4 (80)](https://www.capterra.com/p/181735/BIC-Platform/reviews/)

Starting price

$125.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[4.9 (4,268)](https://www.capterra.com/p/205015/Deel/reviews/)

Starting price

$5.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (4,670)](https://www.capterra.com/p/172127/Rippling/reviews/)

Starting price

$8.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.1 (195)](https://www.capterra.com/p/13803/N-central/reviews/)

Starting price

$1.75

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

83%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/168782/iServer-for-Enterprise-Architecture/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Reporting/Analytics

4.7 (3)

133.33% of 3 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Asset Tracking

5.0 (2)

150.00% of 2 reviewers that rated this feature as important or highly important

Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle

Cost Tracking

5.0 (2)

150.00% of 2 reviewers that rated this feature as important or highly important

Process to track, record, and analyze expenses that occurred over the entire duration of a given project

Access Controls/Permissions

3.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Define levels of authorization for access to specific files or systems

Audit Management

5.0 (1)

300.00% of 1 reviewers that rated this feature as important or highly important

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

Collaboration Tools

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Provides a channel for team members to share media files, communicate, and work together

Orbus 15 features

Define levels of authorization for access to specific files or systems

Application programming interface that allows for integration with other systems/databases

Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

Provides a channel for team members to share media files, communicate, and work together

Track and report regulatory data to either internal management or external stakeholders

Process to track, record, and analyze expenses that occurred over the entire duration of a given project

Enables schematic data presentation through org charts, mind maps, flowcharts, and process diagrams.

Track and manage inventory levels to maintain proper supply

Overview of all programs that help compare initiatives, align projects with strategic goals and identify risk

Visually identify, define, and map all details and relationships surrounding business process models and elements

View and track pertinent metrics to find patterns and gain insights from data

Initiate collection and analysis of known risks

Track revisions and updates made to files and navigate between different versions

Graphical representation of data or processes

Get Advice

We can help you find the software with the features you need.

Features

4.8 (16)

4.8

Based on 16 reviews

## Pricing

Value for money

4.5 (14)

Free Trial

Basic

£12,000

Per Feature,

Value for money

4.5 (14)

4.5

Based on 14 reviews

## Integrations

[

Jira](https://www.capterra.com/p/19319/JIRA/)[

Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[

ServiceNow](https://www.capterra.com/p/254088/ServiceNow/)[

Cherwell Service Management](https://www.capterra.com/p/121158/Cherwell-Software/)[

OneTrust](https://www.capterra.com/p/174564/OneTrust/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.9 (16)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (16)

4.9

Based on 16 reviews

## User reviews

Overall rating

4.8

Based on 16 reviews

Filter by rating

5(12)

4(4)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

PP

Paul P.

Senior Solution Architect

Utilities

### "iServer used for Architecture and Business Process"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

July 9, 2023

We use iServer for distinct but related processes, our Enterprise Architecture repository including Solution Architecture and Business Process diagrams. These faciliate impact analysis by both BA's and Architects.

Pros

The relationships make finding related processes, applications and people possible.

Cons

The diagrams produced are simple in appearance with unattractive visio templates. These are fine for the architecture and business process audience but need polishing for leadership.

Reasons for choosing Orbus

SA was great for architects but not great for business analysts.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

WL

Wright L.

Executive Director, Enterprise Architecture

Higher Education

### "Incredibly Powerful Tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 12, 2022

It takes time to fully understand its capabilities and figure out what artifacts and the tailored metamodel you want to implement within the tool. The Orbus consultants have been very valuable in helping us with our implementation and achieving our goals!

Pros

It covers all needed architecture domains, artifacts, viewpoints, planning materials and workflows that make up Enterprise Architecture best practices. We are a TOGAF shop which iServer strongly supports. The support for Visio and the various Views are great capabilities that every architect will find helpful and a real productive enhancer.

Cons

It is very robust and flexible which makes important to plan your implementation. You tailor it to meet your goals and needs which takes time.

Reasons for choosing Orbus

Capabilities and flexibility on configuring the features and functions of most value to our IT community.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AS

Allan S.

IT Architect Sr.

Insurance

### "Architecture Enabling Product"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 28, 2022

Using as an IT Governance process to document architectural changes to the environment. Used as a source of truth for Asset Management.

Pros

User friendly with product administration. Uses industry architecture frameworks as a guide to get started.

Cons

Performance issues with some features. Unsure if product or environment related slowness.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AP

Andy P.

Senior Security Specialist

Food Production

### "iServer and tracking risk"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

March 17, 2022

We have had a very positive experience with iServer. The initial deployment went well, the raining was excellent and general use of the tool and support has been great,

Pros

iServer has enabled us to link our enterprise architecture to our overall Risks.

Cons

It takes a while to get used to the main user interface and navigation between the objects and report views.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AD

Andrew D.

Enterprise Architect

Transportation/Trucking/Railroad

### "iServer Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 15, 2022

iServer has been instrumental in our quest to document our organisation's enterprise architecture. The tool allows us to capture all of our technology and application architecture, but also show the relationships with our business processes and capabilities. Initially used only within the Architecture team, iServer is now regularly accessed by the wider IT and Business Change community, to support decision making and impact analysis.

Pros

Our organisation has traditionally used Visio to maintain technical and architecture diagrams. iServer allows us to maintain a central repository of objects, meaning any changes can be quickly updated across multiple diagrams without the need to manually update each one. In addition, the impact analysis features allow us to focus in on areas of change within the organisation and then identify the impact of those changes. Previously we relied solely upon the knowledge of our architects and subject matter experts. But now, this information is easily accessible and stored in a single, central repository. Technically, iServer is a very stable product and we have never experienced any major issues, even during product upgrades. The support team are very responsive and any minor issues and service requests are usually resolved within a matter of hours.

Cons

The speed of the application when checking in / out documents can be slow sometimes. But the iServer 2021 upgrade, which we only recently implemented, does address this and brings about some performance enhancements in this area.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BP

Bill P.

Architect, Cybersecurity

Hospitality

### "Happy with iServer"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

March 14, 2022

Pros

There are several aspects of iServer that I find beneficial, such as the ability to include modular frameworks, the complete customization of the metamodel (including industry-specific and role-specific customization), and the warm-fuzzy feeling of knowing I have all of my documentation "squared-away" and in a central repository that others can reference. I depend on their rapid and flexible support to ensure I'm making the most of our investment in the system.

Cons

As far as the software/system is concerned, I really don't have many problems to share. I do think that it can be a challenge to get my metamodel and related object/attribute capabilities functioning well, but that isn't really a problem with the software (it's more of a case where I had to try a couple of different approaches, but finally settled on one that works for me).

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BL

Brian L.

Chief Enterprise Architect

Defense & Space

### "Fantastic product"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 11, 2022

Pros

Very easy to use and adopt, compared to other products. Portal and BI Dashboards are easy to consume by non-technical audiences. Cost is also much less than others we have used/evaluated.

Cons

We have identified none to date - very easy to use

Switched from

[Cameo Enterprise Architecture](https://www.capterra.com/p/235576/Cameo-Enterprise-Architecture/)

Ease of use and ability to share output with non-technical audiences

Alternatives considered

[Enterprise Architect](https://www.capterra.com/p/78757/Enterprise-Architect/)

[Cameo Enterprise Architecture](https://www.capterra.com/p/235576/Cameo-Enterprise-Architecture/)

Reasons for choosing Orbus

Ease of use, reporting, and cost

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AH

Andres H.

Business Systems Analyst

Government Administration

### "iServer: The Versatile Modeling Tool for Business Architecture, Business Analysis and Knowledge Mgmt"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 9, 2022

While a centralized Business Analysis repository where all business analysis work products would be kept organization wide remains an elusive goal, iServer is a very useful knowledge management and business analysis repository for a unit that fully embraces it. Detailed diagrams of existing systems serve as a reference for incoming business analysts and high level diagrams orient executives on system capabilities and unit structure.

Pros

The ability to trace objects to other objects and their source business rules or business drivers is a must for complex business analysis situations where multiple (hundreds) of requirements need to be traced and a spreadsheet approach becomes too cumbersome and time-consuming. The ease in showing these relationships and dependencies with the iServer 'spider' type diagrams helps explain these relationships to stakeholders who appreciate pictures to depict complex systems or problems. Seamless export to Microsoft Suite file formats when needed is a plus, as well as the read-only web based presentation of diagrams using the iServer Portal. Creating a diagram is simplified by the numerous templates that come with the product. Beyond the software itself, the iServer support team provides world-class service well worth the annual subscription. The iServer account manager assigned each client is a valuable asset and complement to the online training provided for both for the administrator and the user role, providing support to engage licensed users through biweekly user meetings.

Cons

While I applaud the Microsoft look and feel of the product, the learning curve for an intermediate Visio user to understand the differences between modeling one-off and modeling with shared objects stored in a repository can be discouraging to those expecting a quick fix pill. There is no doubt that a shared repository of objects can undoubtedly benefit an organization, but getting there is more of an organizational and governance challenge than a technological one. For the technology solution, iServer is the tool with the greatest ease of use I have tried. The licensing model could be improved to one that allows use of all current modules to a defined use or user threshold. A modular approach can be limiting for a software that is as all-encompassing as iServer, if resource constraints are an obstacle to adding additional modules.

Alternatives considered

[MEGA](https://www.capterra.com/p/232384/MEGA/)

[Blueprint](https://www.capterra.com/p/118821/Blueprint/)

Reasons for choosing Orbus

More reasonably priced than other alternatives considered, while providing the core functionality of a central repository for all objects (in a SQL server database) as well as the integration with MS Office Visio.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

GG

Giri G.

Head of Technology Design

Non-Profit Organization Management

### "Great Product!"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

February 28, 2022

Very happy overall with the benefits iServer has provided in bringing together all artefacts into a single repository and helped in promoting standards-based Enterprise Architecture modelling.

Pros

iServer is built around standard EA reference frameworks such as TOGAF and Archimate. It also comes packed with lots of very useful design templates based on these frameworks so experienced Enterprise Architects would find it easy to navigate and use the tool. Architecture Building Blocks can be defined as objects and therefore re-used, saving a lot of time creating models. Artefacts are also available to view instantaneously by anyone in the organisation using the portal view thereby improving visibility and communication. There are also training sandpits and reference libraries to provide reference implementations of various models and catalogs which is very handy. iServer also uses Visio as native diagramming interface and therefore easy to use for anyone familiar using visio.

Cons

Sometimes application crashes without proper error messages which can be quite frustrating to figure out and also hard to explain to support without doing a screen share and providing them access to the environment to investigate.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Enterprise Architect

Insurance

### "iServer Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

February 28, 2022

Pros

Integration with Microsoft Products Association of the architecture repository to the underlying Diagrams

Cons

SaaS version is Pricey , On-Prem version requires periodic upgrades

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/168782/iServer-for-Enterprise-Architecture/reviews/)

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)