PlayerLync

PlayerLync

5 / 5 13 reviews

Who Uses This Software?

Training/learning & development, operations, sales & marketing leaders in retail, restaurant, hospitality and other industries. Professional sports teams and college athletic programs.


Average Ratings

13 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Version
    Yes
  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Live Online
    In Person
  • Support
    24/7 (Live Rep)

Vendor Details

  • PlayerLync
  • www.playerlync.com/
  • Founded 2011
  • United States

About PlayerLync

PlayerLync is a modern learning software that integrates mobility, digital forms, content distribution, and daily performance management into a single solution that helps operational teams deliver exceptional customer experiences. Deskless workers can communicate with one another and access valuable information online or offline anywhere they need it. Headquartered in Denver, CO, PlayerLync is pioneering the next generation of learning and performance support solutions.


PlayerLync Features

  • Academic/Education
  • Asynchronous Learning
  • Blended Learning
  • Built-in Course Authoring
  • Corporate/Business
  • eCommerce
  • eLearning Companies
  • Gamification
  • Learner Portal
  • Mobile Learning
  • SCORM Compliance
  • Synchronous Learning
  • Video Conferencing

PlayerLync Reviews Recently Reviewed!


PlayerLync is changing the culture within our organization. The software and support is amazing!

Jun 25, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: With PlayerLync we have combined LMS, communication, operations manual and important documents all on the I Pad at the location. The data compression allows for countless video and document uploads. Create digital forms, checklists or quizzes that can be tracked and graded within the app. Paper bound manuals and back office PC s are a thing of the pas. Front line employees can get the information they need quickly and consistently. The ability to view short videos instead of reading long, boring documents is changing the way employees learn. The internal messaging feature is awesome, any tablet linked to the system can communicate.

Employees can share ideas, solve problems, and communicate easily through two clicks of a button. Uploading content is a breeze. Drag and drop files on the admin site and information is immediately synced to any tablet connected to the system.

I can't say enough about how great the support team has been amazing to work with in rolling out PlayerLync in our organization. PlayerLync will do their best to help customize the app to suit the needs of your company. They are always quick to respond and will help with any issues.

Cons: The multiple choice buttons on forms are set close together. Completed forms are graded but incorrect answers are not highlighted on the completed form weblink.

Overall: Ease of training, employee retention, and consistency among front line employees.

PlayerLync is our go-to training platform designed to easily connect, inform and train teams.

Nov 03, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The platform is user-friendly, and the capabilities are endless. I appreciate a product that is accessible on the iPad or iPhone, offering versatility to meet our training needs. Training often doesn't happen behind a desk and PlayerLync understands this! The product facilitates two-way communication with our workforce, and allows management to share pertinent information with specific segments of the business. Creating and customizing content, quizzes and forms in order to ensure new hires have retained relevant information before advancing to the next area of content is incredibly useful. On the fly video capture and annotation will be key for training on our warehouse floor.

Cons: The downside of the product seem to stem from PlayerLync being a relatively new business developing and honing the product at a rate that tries to keep pace with demand. The full integration of Team Manager with the admin portal will address some of the "clunky" feeling of toggling back and forth between those two parts of the system. A streamlined and "non-code" option for inserting images into forms/quizzes will be a huge plus. Integration with cloud-based file management systems like box would be ideal so content sharing via URL would be simplified.

We're so happy to have found PlayerLync.

Jun 25, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: This gives our locations access to all current content that we push out. We don't have to worry about outdated materials being referenced in the field. We can also integrate videos in to documents for quick reference. With adding in the internet links, we have a one-stop shop for people to access external platforms through our app.

Cons: Sometimes the app is glitchy when opening. I wish the Forms could compile entries differently. It would be great to have a web-based access point for when locations break their tablets.

Great software that helps us each and every day to improve our customer service.

Dec 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: PlayerLync has great features & functionalities that we can leverage in our restaurants to be more consistent and it makes us ready to scale our business on a national level.

Cons: We do believe that PlayerLync as an awesome software that could add some more functionalities as, for instance, make its forms section more flexible so that we can customize those forms even more.

Overall: Through the real-time updates, this software makes it possible to change procedures and policies in all restaurants at the same time and hence make us more consistent.

Capterra-loader

Working with PlayerLync is a partnership that works in the client's best interest.

Oct 31, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: PlayerLync makes a true high impact learning environment possible. Videos, job aids and learning resources are available to associates as it fits into their busy day. Administration of Playerlync is simple, so pushing content to associates is easy and quick.

Cons: From a user's perspective it would be easier if the form manager integrated with the Playerlync side of the app. This would allow for single sign on and increase ease of use.

Overall: The ability to individualize learning content based on role and career goals. Since PlayerLync is a mobile app, our associates always have it available. It allows for a more informal self-directed approach to learning, but still provides the reporting and tracking needed.

Capterra-loader

Very reliable, flexible platform. Perfect for fast-growing restaurant chains

Nov 02, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use is certainly why we use PlayerLync on a daily basis. It is easy to adjust content on the backend side but also very easy for our teams in the restaurants to use the platform.

Cons: Missing some functionalities that would make PlayerLync even more helpful to us. Especially in the form section some if-functions would be very helpful. Also the connection between forms would improve the usability of data for use.

Overall: It helps us to scale effectively. so it is a perfect platform for big chains.

PlayerLync has changed how we communicate, update data and educate within our organization.

Jun 25, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: We appreciate the ease of updating files and the stellar customer service. Response time is always quickly and issues are immediately resolved.

Cons: I haven't had any challenges thus far with the software. Any issues that I have experienced have been addressed/resolved.

Easy mobile access to video accelerates our sales cycle and saves us money

Sep 24, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: When I realized PlayerLync made our sales and marketing video and documents accessible completely offline on the iPad, I knew it was the right solution for us.

Before we started using PlayerLync, prospects didn't believe how amazingly well our Water Treatment Product worked. Now our sales team is able to show video of these types of products in action anywhere, including lunch and dinner meetings, and it helps drive credibility and accelerate our sales cycle.

You simply cannot get better video quality than PlayerLync, especially when you see it next to Dropbox and streaming solutions. Video is a much more effective medium compared to paper collateral, and knowing that our videos play seamlessly on the iPad when presenting to a client is a huge advantage and gives me peace of mind. Additionally, PlayerLync is saving us a significant amount of money that we were spending on costly print materials.

Software is extremely helping when proving new training for staff!

Jun 24, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I like being able to push updates to multiple locations at the same time with a single upload. Plus the fact that the software is easily managed and organized plus all content is accessible to the user with two clicks on the screen.

Cons: Not being able to make updates to information easily using an iPhone. I am often in the field and being able to make updates from a mobile device would be very helpful.

Overall: Increased interaction by staff so the information gets read and used!

Capterra-loader

Complete and total flexibility to tailor content to your individual needs.

Jun 15, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Annotation of videos allows for such comprehensive training. The fact that users can access training videos from a mobile device, and that videos can be annotated to draw a viewer's attention to a specific piece of information, or to emphasize a point demonstrated makes training so versatile and worthwhile.

Cons: Users have to make sure they are connected to WiFi to make sure the SleepMode Sync feature works properly. Only rarely did this happen, but there are instances of users missing important content because of connectivity issues.

Overall: Annotation and customization of learning goals makes this a powerful training tool.

A simple, straightforward way to get video and documents right into employees' hands

Sep 29, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: PlayerLync provide us with simple, straightforward way to get video and documents right into employees' hands - and bandwidth is no longer a concern! PlayerLync also gives us brand-message control over all of our assets, that we can now quickly and easily update anytime.

We don't have a ton of training hours and we needed a solution that would allow us to train new team members quickly. PlayerLync offers a very easy and seamless experience for our end users.

It¿s something we can put right in front of the learners, and we don't need to teach them how to use it. You just get in the app, tap the screen, and that's that.

The Machine Behind the Curtain!

Sep 23, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: PlayerLync is the machine behind the curtain!

iPads are great! But it's PlayerLync that is going to make it happen in the background. With automatic content delivery to our sales team's iPads, PlayerLync makes us more efficient, consistent, accurate, and streamlined.

Their technology let's us distribute and remove content right from the iPad, and also let's us validate and track who is using what content. PlayerLync ultimately helps us optimize our sales training and arm our sales team with the right version every time.

Employess just pick up the iPad and start using the app

Oct 08, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: PlayerLync has been the easiest and most self explanatory solution for our employees ¿ they just pick up the iPad and start using the app.

There¿s no more flipping around or guessing if something is a ¿recipe¿ or a ¿procedure¿. Now our team just does a quick search and finds exactly what they need, when they need it.

And PlayerLync is so much more robust than just document sharing; it allows us to share experiences across our team. It¿s just an incredibly powerful communication tool.