# MailStore Server Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about MailStore Server Software - reviews, pricing plans, popular comparisons to other Email Archiving products and more.

Source: https://www.capterra.com/p/168793/MailStore-Server

---

# 

 MailStore Server Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

MailStore Server

## What is MailStore Server?

MailStore Server is a leading software solution for email archiving. Easy to install, reliable and low-maintenance. Businesses can benefit from all advantages of modern, secure email archiving with MailStore Server. The software creates 1:1 copies of all emails in a central email archive to ensure the security and availability of large amounts of data over a period of years. Users can still search through and retrieve all emails and attchments from the archive.

## What is MailStore Server used for?

[Email Archiving](https://www.capterra.com/email-archiving-software/)[Backup](https://www.capterra.com/backup-software/)

Top alternative

Featured

Overall rating

Based on 23 user reviews

Reviews sentiment

Positive

87%

Neutral

13%

Negative

0%

Starting price

€295

Flat Rate, One Time

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for MailStore Server?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.opentext.com/&name=MailStore Server)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### MailStore Server

4.5 (23)

VS.

[4.6 (1,200)](https://www.capterra.com/p/171884/IDrive/reviews/)

Starting Price

€295

Flat Rate, One Time

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.2 (23)

Ease Of Use

4.5 (1,200)

Value For Money

4.4 (21)

Value For Money

4.7 (1,038)

Customer Service

4.1 (20)

Customer Service

4.5 (725)

## MailStore Server alternatives

[4.6 (367)](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

Highest Rated

[4.7 (288)](https://www.capterra.com/p/184229/NinjaOne/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.6 (9)](https://www.capterra.com/p/10010615/BackAgain/#reviews)

Starting price

$4.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.7 (94)](https://www.capterra.com/p/155742/CloudAlly/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/168793/MailStore-Server/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Backup and Recovery

5.0 (6)

83.33% of 6 reviewers that rated this feature as important or highly important

Create backups and provide methods to recover deleted/lost data

Email Management

4.7 (6)

83.33% of 6 reviewers that rated this feature as important or highly important

Manage, store and organize emails within the system or via third-party apps

Access Controls/Permissions

4.8 (5)

100.00% of 5 reviewers that rated this feature as important or highly important

Define levels of authorization for access to specific files or systems

Archiving & Retention

5.0 (5)

100.00% of 5 reviewers that rated this feature as important or highly important

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Automatic Backup

4.8 (5)

100.00% of 5 reviewers that rated this feature as important or highly important

Data is backed up automatically to prevent data loss

Data Import/Export

5.0 (5)

100.00% of 5 reviewers that rated this feature as important or highly important

Import and export data to and from software applications

MailStore Server 41 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

A record of all activities within the system, including user access, changes made, etc.

Automatically create schedules based on business needs or employee availability and qualifications

Data is backed up automatically to prevent data loss

Create backups and provide methods to recover deleted/lost data

Schedule automatic backups by selecting the frequency of data backup jobs

Track and manage adherence to policies for any service, product, process, or supplier

Reduction in the number of bits needed to represent data

Import and export data to and from software applications

Move from one database to another, or upgrade the version of database software being used

Ability to restore deleted, hidden, or lost data from an email server/system

Manage/customize policies to organize data and determine where data should be stored or archived and for how long.

Manage and store data in a database

Data compression technique for eliminating duplicate copies of repeating data

Plan and implement business continuity measures in case of unforeseen events

Store and organize documents in a centralized system

Compare new data with existing records to detect duplicate entries

Finding, identifying and collecting information for legal proceedings

Receive and/or send email notifications for urgent updates, requests, or other information

Manage, store and organize emails within the system or via third-party apps

Convert data into a code for security

A chronological record of actions or occurrences within a network, software, or process

Find & retrieve relevant data or documents

Search for specific words or phrases within a document or database

Compile and organize data into specific metrics

Access work applications remotely, for when working away from the office and/or traveling

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Process of planning, scheduling and executing the optimal and effective use of human capital across projects

Set a time to generate routine reports automatically

Securely stores data to prevent data loss or breaches

Store items for a designated period of time

Track and manage the scheduling of tasks

Set up connections to third-party platforms to improve business processes

Extra layer of security that requires not only a password and username but also something specific to that user

Web Access/Restoration

Features

4.5 (23)

4.5

Based on 23 reviews

## Pricing

Value for money

4.4 (21)

Free Trial

Free Version

Basic

€295.00

Flat Rate,One Time

Value for money

4.4 (21)

4.4

Based on 21 reviews

## Integrations

[

Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[

Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[

Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[

Microsoft Exchange](https://www.capterra.com/p/248250/Microsoft-Exchange/)[

MDaemon Email Server](https://www.capterra.com/p/195450/MDaemon-Email/)[

IceWarp](https://www.capterra.com/p/159920/IceWarp/)

## Support, customer service and training options

Customer Service

4.1 (20)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.1 (20)

4.1

Based on 20 reviews

## User reviews

Overall rating

4.5

Based on 23 reviews

Filter by rating

5(15)

4(5)

3(3)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AB

Andrea B.

It Manager

Retail

### "Very Easy to Use Archiving Solution"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

March 25, 2025

Used in the past with a lot of on prem mail systems. With Office365 EOL some sporadic needs for accessing old PST

Pros

Easy installation, no maintenance need. Integration with a lot of mail servers including Cloud services.

Cons

Very few minus. In case of large amoutn of users the cost can be relevant

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TS

Theo S.

Geschäftsführer

Computer & Network Security

### "Optimale Sicherheit und Entlastung des Mailservers"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 14, 2025

Die Serverlösung (ebenso wie die HOME-Variante) überzeugt primär durch eine Entlastung des Mail-Servers (bei uns Exchange) und wartet mit hervorragenden Suchmöglichkeiten (inkl. der Indexierung einer Menge an verschiedenen Anhangs-Varianten) auf. Sowohl der eigenständige Client als auch das Plugin für Outlook arbeiten hier einwandfrei und sehr schnell. Die Möglichkeit, einzelne Mails wiederherzustellen oder im Mail-Client zu öffnen unterstreichen das generell positive Bild der Software. Auch die einfache Sicherung der in Mailstore gespeicherten Daten als auch die Möglichkeit des Exports einzelner Ordner in unterschiedliche Mailbox-Formate hat uns sehr gut gefallen. Bis heute hatten wir noch keinerlei Probleme mit MailStore, was die wirklich gute Qualität der Software wiederspiegelt. Auch die GDPR-relevanten Einstellmöglichkeiten sind für Unternehmen, die dieses Thema ernst nehmen eine enorme Erleichterung. Bei uns vergeht kein Tag, an dem wir nicht mit Mailstore arbeiten.

Pros

MailStore Server arbeitet nach der initialen Einstellung/Konfiguration für die man sich wirklich Zeit nehmen sollte problemlos und sehr performant. So speichern wir eingehende Mails zum einen sofort nach Eingang und nächtlich noch alle Postfächer und Inhalte von öffentlichen Ordnern. Und das Ganze bisher ohne Fehler.

Cons

Die Integration des Outlook-Plugins könnte aus meiner Sicht noch ein bisschen optimaler dem 'Look and Feel' von Outlook angepasst werden. Nachdem wir aber auch den MailStore-Client auf jedem Rechner installiert haben läuft das Ganze rund und für uns optimal.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DL

Dieter L.

IT-Admin

Printing

### "Klare Empfehlung für Mail-Store-Server"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 10, 2025

Einrichtung mit Hilfe der Tutorials für IT-Admins geht in Ordnung. Bei Problemen bekommt man super Unterstützung durch den Support.

Pros

Die Zuverlässigkeit mit der es läuft. Es läuft stabil und ohne Fehler.

Cons

Dass es leider in der Business-Variante nur für Windows verfügbar ist.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SA

Sara A.

System Engineer

Information Technology and Services

### "Mailstore Server is a must for archiving and backup your emails"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 15, 2024

I like Mailstore Server: it has a simple interface, very intuitive and find support on internet is easy and fast. It is ideal for any small/medium business. Backup is important, and email messages have to be backuped too.

Pros

Mailstore Server helps you to meet GDPR requirements, allowing to secure your emails and freeing mailbox space in case of need without any loss of data. You install it on a Windows machine and set the kind of mailbox you want to archive (e.g. 365, Exchange, Gmail, IMAP...), when the archiving task will be running and if old mails need to be archived and removed from mail server (in order to free space), you choose the age. Creating a backup of the archive on external storage is highly recomended. On windows Client you can install the outlook addon or the mailstore client to manage your mailbox and search for old messages. You can integrate Mailstore Server with Active Directory and other Services.

Cons

Sometimes when I reboot the server I have to start the service manually (even if it is set as automatic)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

PS

Peter S.

GGF

Financial Services

### "Mail Store Home Server"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

November 15, 2023

Insgesamt macht das Produkt das was es soll. Es archiviert meine Emails.

Pros

Am besten finde ich die einfache Bedienung und auch das wiederfinden von gespeicherten, archivierten Mails

Cons

Teilweise tauchen Fehlermeldungen auf mit denen ich nicht umgehen kann.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

FM

Francesca M.

IT Technician

Computer & Network Security

### "MailStore, una sicurezza per le tue mail!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

2.0

2.0

Likelihood to Recommend

10/10

July 25, 2023

Esperienza molto positiva. Consgilio a tutti questo prodotto.

Pros

Prodotto molto semplice ed intuitivo sia lato amministratore che end user. Grazie a questo software si ha la possibilità di avere tutto lo storico delle proprie mail sempre a disposizione e in totale sicurezza, andando anche a liberare spazio sul proprio box mail (grazie sopratutto alla funzionalità di rimpozione mail dal Server mail a seconda delle tempistiche scelte).

Cons

Implementerei degli allert quando l'archviazione automatica va in errore. In questo modo l'amministratore può intervenire subito sul problema.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MC

Mirko C.

Administrator

Computer & Network Security

### "Mailstore"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 17, 2023

Pros

Per Plugin hat man direkt aus Outlook heraus zugriff zu den archivierten Mails. So bleibt Outlook schlank und trotzdem alle Mails über Jahre verfügbar

Cons

Die Adminoberfläche enthält eine riesige Menge an Funktionen und Rechten, man sollte schon wissen, was man tut

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

NG

Norbert G.

Gesellschafter

Wholesale

### "Nach einem Jahr keine Update mehr möglich ohne zu zahlen"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

December 29, 2022

Pros

Die Integration war ein bisschen aufwendig, aber es hat funktioniert.

Cons

Für die kurze Laufzeit viel zu teuer. Mir war nicht bewusst, dass man nach dem Kauf einer fast 300 Euro teuren Software nach einem Jahr keine Updates mehr machen kann, ohne wieder zu zahlen. Würde ich nicht mehr kaufen.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SL

Simone L.

Impiegato IT

Textiles

### "Il miglior strumento di archiviazione della posta"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

December 4, 2022

E' servito per alleggerire un server locale di posta sovraccarico e scaricare lo storico di anni di mail da un sistema cloud eliminando così la necessità di aumentare lo spazio sul server.

Pros

Supporta i più famosi sistemi server di email (gmail, mdaemon, Microsoft Exchange etc..), l'installazione e configurazione semplicissima. Add on per i client più diffusi come Outlook e Thunderbird. Ricerca della mail estremamente veloce e precisa e ripristino immediato.

Cons

Prodotto di qualità e conseguentemente con costi non proprio bassi.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

ukasz T.

Cybersecurity specialist

Computer & Network Security

### "Simple, but with everything you need."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

October 16, 2022

My overall experience is great, I'm using Mail store all the time for my company and also implementing it in other companys. Customers are mostly satisfied with the product. It's also super easy to configure and to administrate it. For me it fit's perfectly.

Pros

What i love in the software is granting permissions for your employes to the mails of other employes when they are not in work or even when they stopped working. You can do it super easy and very fast, and that's important to me.

Cons

I could say there could me some more fancy features, but speaking truth, the software as it is have everything i needed, so for me it's perfect. It all depends what someone expect for a Mailstore software.

Alternatives considered

[Mimecast Cloud Archive](https://www.capterra.com/p/168613/Email-Archive/)

Reasons for choosing MailStore Server

The price was better, and i liked its simplinest.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/168793/MailStore-Server/reviews/)

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)