--- title: "eDispatch Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about eDispatch Software - reviews, pricing plans, popular comparisons to other Fire Department products and more." source_url: "https://www.capterra.com/p/168810/eDispatch/" page_type: "product" language: "en" --- # eDispatch Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 10, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) eDispatch ## What is eDispatch? Real-time data sharing solution for law enforcement to provide them quick access to calls, hazard notes, hydrant locations,& more. ## What is eDispatch used for? [Fire Department](https://www.capterra.com/fire-department-software/) Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $0.01 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for eDispatch?[Manage this product listing](https://www.g2.com/products/edispatches/claim_requests/new?auto=true) ## eDispatch Overview Updated September 2026 AI summary eDispatch provides small businesses in the fire department sector with tools to support operational needs, including in-vehicle navigation capabilities for mobile and desktop devices. Available on Android, Windows, iPad, and iPhone platforms, it is designed to help organizations coordinate field activity and improve response logistics using accessible technology tailored for fire department workflows. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### eDispatch 4.0 (2) VS. [### Tablet Command](https://www.capterra.com/p/156300/Tablet-Command/) [5.0 (1)](https://www.capterra.com/p/156300/Tablet-Command/#reviews) Starting Price $0.01 Per Feature Starting Price $30 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (2) Ease Of Use 5.0 (1) Value For Money 5.0 (1) Value For Money 5.0 (1) Customer Service 4.0 (1) Customer Service 5.0 (1) ## eDispatch alternatives [Microsoft Lists](https://www.capterra.com/p/251418/Microsoft-Lists/) [4.0 (12)](https://www.capterra.com/p/251418/Microsoft-Lists/reviews/) Starting price $6.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/251418/Microsoft-Lists/) [ESO Electronic Health Record (EHR)](https://www.capterra.com/p/175575/EHR-Software/) [4.4 (5)](https://www.capterra.com/p/175575/EHR-Software/#reviews) Starting price $1000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/175575/EHR-Software/) [MP-FEUER](https://www.capterra.com/p/214620/MP-FEUER/) [0.0](https://www.capterra.com/p/214620/MP-FEUER/#reviews) Starting price $150.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 0% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/214620/MP-FEUER/) Highest Rated [Stratotask Vantage](https://www.capterra.com/p/161430/Vantage/) [5.0 (2)](https://www.capterra.com/p/161430/Vantage/#reviews) Starting price $2000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/161430/Vantage/) ## FAQs about eDispatch Overview ### What company size and specific industries is eDispatch built for? eDispatch is designed for law enforcement organizations of any size that need data sharing tools for emergency response, recording, and field action on mobile or Windows devices. It is built for police, public safety, and other emergency services teams that depend on fast incident handling and secure communication. Features and Usability ### What are the key features of eDispatch? eDispatch offers dispatch management, dispatch monitoring, in-vehicle navigation, and incident mapping as its core features. These functions support assigning dispatches, tracking dispatch activity, guiding vehicles during response, and displaying incident locations on a map for operational coordination. Getting Started and Support ### What training and onboarding options does eDispatch offer? eDispatch provides in person training, live online sessions, webinars, and documentation to help teams get started. In person training supports face-to-face instruction, live online sessions allow guided remote setup, webinars provide scheduled group learning, and documentation offers written reference material for self-paced review. Getting Started and Support ### What customer support options does eDispatch offer? eDispatch provides chat support for customer assistance. No reviewer feedback about support experience is available, so user impressions on response speed, helpfulness, or common issues cannot be summarized. ## Features AI summary Based on 166 Fire Department reviews Capterra reviewers highlight the following as the fire department features buyers value most: - **Records Management** (**50%** of reviewers rated this feature as critical) - **Incident Management** (**57%**) - **Reporting & Statistics** (**47%**) eDispatch is designed around dispatch-focused functionality for fire department operations. It provides tools that support call handling, crew coordination, and response tracking, giving teams a way to manage emergency communications and monitor activity as incidents develop. These capabilities help fire departments maintain visibility across daily operations and support faster, more organized response workflows. Get Advice We can help you find the software with the features you need. Features 4.0 (2) 4.0 Based on 2 reviews ## Pricing Value for money 5.0 (1) Free Trial Basic $0.01 Per Feature, Value for money 5.0 (1) 5.0 Based on 1 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (1) 4.0 Based on 1 reviews ## User reviews Overall rating 4.0 Based on 2 reviews Filter by rating 5(1) 4(0) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent DR Dylan R. Fire Chief Public Safety ### "Responder app: Bang for your buck" 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 June 28, 2025 eDispatch, for the price, is a great bargain. Again, it takes away the need for having to carry a pager or a radio around and gives alerts directly to first responders fingers. Pros Edispatch allows users to receive their voice messages directly from their pagers. Pairing this with CAD notifications allows first responders to know what they are responding too, even without a radio or pager, with the comfort of their own smart phone. Cons eDispatch is not a one stop shop for everything you might need. Unfortunately, there updating is not up to par with other first responder apps and sometimes, it leaves the user wanting the ability to do more with the application. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AW Anna W. EMT Hospital & Health Care ### "I wish this was used at both of my jobs!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 April 5, 2024 Pros This application is one of the best things I have used for work by far. It is very easy to navigate. When dispatch needs to send something out to units it goes immediately. The map features are very useful for our department and county!! Cons I wish there was a better way to communicate some things on the app, but that does not take away from the fact that the application is really great! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.