# eDispatch Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about eDispatch Software - reviews, pricing plans, popular comparisons to other Fire Department products and more. Source: https://www.capterra.com/p/168810/eDispatch --- # eDispatch Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2025 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) eDispatch ## What is eDispatch? Real-time data sharing solution for law enforcement to provide them quick access to calls, hazard notes, hydrant locations,& more. ## What is eDispatch used for? [Fire Department](https://www.capterra.com/fire-department-software/) Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $0.01 Per User, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for eDispatch?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://edispatch.net&name=eDispatch) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### eDispatch 4.0 (2) VS. [### Tablet Command](https://www.capterra.com/p/156300/Tablet-Command/) [5.0 (1)](https://www.capterra.com/p/156300/Tablet-Command/#reviews) Starting Price $0.01 Per Feature Starting Price $30 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (2) Ease Of Use 5.0 (1) Value For Money 5.0 (1) Value For Money 5.0 (1) Customer Service 4.0 (1) Customer Service 5.0 (1) ## eDispatch alternatives [ESO Electronic Health Record (EHR)](https://www.capterra.com/p/175575/EHR-Software/) [4.4 (5)](https://www.capterra.com/p/175575/EHR-Software/#reviews) Starting price $1000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/175575/EHR-Software/) [MP-FEUER](https://www.capterra.com/p/214620/MP-FEUER/) [0.0](https://www.capterra.com/p/214620/MP-FEUER/#reviews) Starting price $150.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 0% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/214620/MP-FEUER/) [Stratotask Vantage](https://www.capterra.com/p/161430/Vantage/) [5.0 (2)](https://www.capterra.com/p/161430/Vantage/#reviews) Starting price $2000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/161430/Vantage/) Highest Rated [921Docs](https://www.capterra.com/p/172601/921Docs/) [5.0 (3)](https://www.capterra.com/p/172601/921Docs/#reviews) Starting price $75.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/172601/921Docs/) ## FAQs about eDispatch Overview ### What company size and specific industries is eDispatch built for? eDispatch is designed for law enforcement organizations of any size that need to act, record, and respond during emergency situations. It is suited to police departments and similar public safety agencies that use mobile or Windows devices to manage field operations and incident response. Features and Usability ### What are the key features of eDispatch? eDispatch offers dispatch management, dispatch monitoring, in-vehicle navigation, and incident mapping. These core features support assigning and tracking dispatch activity, monitoring vehicle status, guiding drivers with navigation, and displaying incidents on maps for operational coordination. Getting Started and Support ### What training and onboarding options does eDispatch offer? eDispatch provides in-person training, live online sessions, webinars, and documentation to help teams get started. In-person and live online formats support guided setup, webinars cover shared training sessions, and documentation offers written reference material for self-paced learning and later review. Getting Started and Support ### What customer support options does eDispatch offer? eDispatch provides chat support for users who need help with the platform. No reviewer feedback is available on support experiences, so there is no evidence to describe response times, helpfulness, or common frustrations. ## Pricing Value for money 5.0 (1) Free Trial Basic $0.01 Per Feature, Value for money 5.0 (1) 5.0 Based on 1 reviews ## Support, customer service and training options Customer Service 4.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (1) 4.0 Based on 1 reviews ## User reviews Overall rating 4.0 Based on 2 reviews Filter by rating 5(1) 4(0) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent DR Dylan R. Fire Chief Public Safety ### "Responder app: Bang for your buck" 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 June 28, 2025 eDispatch, for the price, is a great bargain. Again, it takes away the need for having to carry a pager or a radio around and gives alerts directly to first responders fingers. Pros Edispatch allows users to receive their voice messages directly from their pagers. Pairing this with CAD notifications allows first responders to know what they are responding too, even without a radio or pager, with the comfort of their own smart phone. Cons eDispatch is not a one stop shop for everything you might need. Unfortunately, there updating is not up to par with other first responder apps and sometimes, it leaves the user wanting the ability to do more with the application. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AW Anna W. EMT Hospital & Health Care ### "I wish this was used at both of my jobs!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 April 5, 2024 Pros This application is one of the best things I have used for work by far. It is very easy to navigate. When dispatch needs to send something out to units it goes immediately. The map features are very useful for our department and county!! Cons I wish there was a better way to communicate some things on the app, but that does not take away from the fact that the application is really great! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.