Vitech Corporation

GENESYS

4 / 5 1 review


Average Ratings

1 Review
  • 4 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

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About GENESYS

Collaborative enterprise ready solution that delivers context driven modeling for system engineering problems.


GENESYS Features

  • Application Portfolio Management
  • Architecture Governance
  • Capability Mapping
  • Diagramming
  • Idea Management
  • Modeling & Simulation
  • Project Management
  • Risk Assessment
  • Transformation Roadmapping
  • Version Control

GENESYS Reviews Recently Reviewed!

I have been working at Genesys full-time (More than 3 years)

Nov 08, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Positive culture, invest in their employees, great leadership team. Helped client with IVR context delivered with the call
Call routing
Call monitoring

Cons: Needs more option to integrate with third party applications which in turn will help many more customers.