Who Uses This Software?

Marketing, Journalism, Corporate Security, Banking, and any other organization with a need to know what's happening on the ground in real time


Average Ratings

4 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Webinars
    Live Online
  • Support
    Online

Vendor Details

  • Echosec
  • www.echosec.net/
  • Founded 2014
  • Canada

About Echosec

Echosec is the best social media management tool to see, engage and act on user-generated content on social media through an unfiltered and real-time perspective from your customer. Monitor for customer intent beyond simple keywords and hashtags. Echosec delivers a unique way of displaying real-time, user-driven information that most businesses miss. Empower your business to discover local brand influencers, drive engagement, and increase market share.


Echosec Features

  • Analytics
  • Automated Publishing
  • Brand Tracking
  • Content Management
  • Customer Engagement
  • Multi-Account Management
  • Multi-User Collaboration
  • Posts Scheduling
  • Social Media Monitoring

Echosec Reviews Recently Reviewed!

I love working with Echosec.

Nov 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The ease of use. Every interaction is easy and smooth. The team are great too - and are always happy to help.

I used Echosec's technology to compare a client with a competitor. Astounding additional insights!

Nov 21, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I was able to run comparisons on a daily basis to build up a picture over time as to how people were responding to their interactions with my client and their direct competitor. The most useful insights were actually about the different times of day that people were interacting with my client compared with the competitor. We were not expecting that at all. The ability to download and store this level of detail for analysis over time was extremely useful and very easy to use, and the ability to limit the output by location gave us great accuracy.

The software is logical to use, and I can see the value of its use across multiple use cases.

Overall: This is a product which opens doors for discussions with other companies for me. Iotic Labs has a piece of middleware which forms part of a solution - providing secure interoperability - so the ability to connect with companies like Echosec is important to us as we have complementary capabilities. Any time that I am in discussion with a client and the conversation turns to accessing more diverse sources of information, I have the comfort of knowing that I can direct people to Echosec for a source of data that the client was perhaps not expecting.

I'm aware that this tool could be generic, cutting across multiple sectors and situations. Therefore, in time, it will probably have different flavours for different uses. I was not aware at the time that all I would really use was the export tool to review emerging data over time. If this particular use becomes prevalent, then I expect that Echosec will create an interface that does just this, possibly with some analytics added to support this type of use.

In a way I am not criticising, therefore - only saying that I am aware that there will be many more features and functionality added to this over time which will make my specific use of the product easier and enriched. Right now, however, it is perfectly functional.

Easy to use and so informative!

May 26, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I find the results really interesting and the way they are displayed both informative and intuitive.

Overall: I already do recommend it. I am able to see what is happening easily and quickly.

I love being able to see what's happening on social in any given location on the map!

May 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I'm using enterprise and it provides access to the most amount of feeds out of all the social sentiment software options I've seen. It also lets me search for and find data outside the scope of keywords, which has provided amazing data sources we would never have found otherwise. We need to know what's happening on social, so we use Echosec.