Average Ratings

4 Reviews
  • 3 / 5
    Overall
  • 3 / 5
    Ease of Use
  • 3.5 / 5
    Customer Service

Product Details

  • Support
    Online
    Business Hours

Vendor Details

  • Demandforce
  • www.demandforce.com
  • United States

About Demandforce

Marketing automation solution that helps automate customer communications through appointment reminders, surveys, review prompts, etc.


Demandforce Features

  • Batch Communications
  • Content Management
  • Email Distribution
  • Interactive Content
  • Multi-Channel Communications
  • On-Demand Communications
  • Personalization
  • Print Management
  • Template Management
  • Video Content

Demandforce Reviews Recently Reviewed!

Great CRM software !

Dec 12, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to access via mobile device. I can find all of my customers and their service history easily.
This is a great way to mange automated email contacts with customers, ask for customer reviews, and retain customers.

Cons: It would be nice to have a dedicated area to create and save quotes. There is "notes" area to add info , but a sales quote format would be very helpful.

Overall: Able to automate customer emails and get customer reviews.

Neat system but doesn't live up to it's hype

Dec 07, 2017
3/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
1 / 5
Value for Money

Pros: It was an easy system to use and it had a lot of great reports to gather information on your customers.

Cons: It was expensive and didn't see the results we wanted to justify the amount spent in a 6 month span of time.

Built with marketing in mind, but doesn't deliver

Nov 14, 2017
3/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
Likelihood to Recommend: 3.0/10 Not
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Pros: It's a relatively inexpensive, no-contract option available in the Veterinary market. The idea of one-click campaigns is easy to implement.

Cons: The emails don't allow you to test links, only design. All the reviews are funneled through the DemandForce platform, when they would be more useful on Google, Facebook, Yelp, etc.

I hated this software

Nov 08, 2017
3/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
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Pros: I liked that I could communicate with patients if I needed to via text, email, or phone. I was somewhat useful only when patients actually interact with the DemandForce messages

Cons: I feel this software was overpriced, and the voice used in the phone messages was too robotic and clunky

Overall: I didn't get any benefit from this software

Jan 26, 2017
3/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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