Who Uses This Software?

Appointment-based businesses that need to allow for easy online booking, and automated appointment reminders.


Average Ratings

12 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

Vendor Details

  • Go-Cort
  • www.apptoto.com
  • Founded 2010
  • United States

About Apptoto

Apptoto is an automated appointment reminder and messaging service that provides advanced integrations with virtually any calendar, Clio, Salesforce and much more. Our software extracts contact information and automatically sends reminders and follow up messages to your clients via SMS text, email, or voice call. With Apptoto you can increase revenue, reduce manual tasks, and streamline the client communication process.


Apptoto Features

  • Appointment Scheduling
  • Calendar Management
  • Email Reminders
  • IVR / Voice Recognition
  • Online Booking
  • Payment Reminders
  • Recurring Appointments
  • Rescheduling
  • SMS Messaging
  • Two-Way Messaging

Apptoto Reviews Recently Reviewed!


Capterra loader

Awesome and Affordably Complete Appointment Reminder Platform

Nov 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Apptoto is an awesomely affordable and complete appointment reminder platform that ultimately saves my business money by reducing no-shows and replacing appointment reminders sent by mail. Apptoto integrates with almost any calendar solution, and it allows you to send multiple reminders with receiver feedback options (i.e., confirmation, need to reschedule, etc.) by phone, text message, and email. Every type of reminder is completely customization. You will not find a more feature-packed appointment reminder solution that is as affordable as Apptoto.

Cons: There are no cons about Apptoto. But, if I must pick something, it would be to make the interface more colorful. Yes, that's the biggest criticism I have.

Overall: My experience with Apptoto has been absolutely awesome! It has saved me money and made my job so much easier! I love this product/service!

Capterra loader

Amazing support team to back up a simple yet robust platform

May 17, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use, excellent value for the money, feature rich which allows it to expandable far beyond a basic booking engine and amazing support to boot.

Cons: The embed code generator had a glitch and was leaving out the S in https:// however this is actually a pro not a con because their support team jumped right on it and corrected it.

Now that's a great team.

Overall: Multiple booking pages so I can separate our offerings into dedicated pages.

Ability to charge for appointments.

Campaign features to drum up more business.

No restrictions on fulfilling my agencies needs with the features of the software.

Great relationship with the support team and help desk.

Vendor Response

by Go-Cort on June 15, 2018

William, thank you for your review. We really appreciate the positive feedback.

Capterra loader

Pay per use reminder's that are a boon for business

Aug 07, 2018
4/5
Overall

2 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I've been pitched reminder systems for years, with most wanting a flat monthly fee regardless of the usage, but AppToTo's pay per reminder system is super efficient, and I'm only paying for what I am using.

A missed appointment costs us at least, but the reminders are only (less when bought in bulk). I am so far ahead on the cost, that I really couldn't justify not having it! If you are scheduling 40 appointments per month, it's a cost.

Cons: Better break points for bulk reminder purchases.

Capterra loader

Great Appointment Reminder Product: simple enough to use for regular users, powerful enough for devs

Oct 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It simply accomplished our task. We were looking to place automated calls and text messages at fixed intervals. It was easy to set up, train users and worked reliably.

When it came time to fully automate the calls and integrate with our internal CRM, the system was powerful enough to do it. 1 hour support call accomplished quickly and correctly.

Cons: The software is actually more powerful than it seems. Much of the power is hidden behind some checkboxes and hidden pages that aren't easily accessible unless you know where to look. A support call with the original founder helped me find some of these hidden features.

One other small quibble: the voice synthesizer is a bit finicky. We had a hard time getting it to say our firm's name.

Capterra loader

Great, Robust Appointment Reminder and Booking Platform

Mar 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Apptoto does pretty much everything: Voice, email, and SMS text appointment reminders that you can fully customize to your heart's content. The system is easy to use and allows for a lot of customization. Appointments can be synced from various sources, manual put in, or booked by the customer/client.

Cons: Apptoto is not flexible when it comes to its price points. So, if you are a small business that only has maybe 20 appointments a month, you will still pay for 200. There also is minimal customer support.

Overall: The biggest benefit is that Apptoto reduces no-shows. It also adds value to the services that you provide by offering customer/clients the appointment reminder feature and the ability to book appoints online.

If your business evolves around a calendar...

Dec 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: -Easy to use

-Affordable

- Synchronizes well with Google Calendar

-After reminding the client, will marque event as REMINDED so you will know if someone received or not your reminders.

Cons: The only small problem I had within over a year of usage was that one time I needed customer assistance and took them over 24 hours to return my call.

Overall: If your business evolves around a calendar, this is the app to have. Since I started using the app my life has been much easier, having less missed appointments which means more money.

Capterra loader

It's a good application

Jun 20, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros:

Being able to have access to SMS, email and voice messages as reminders, in addition to being able to reschedule appointments to the instangte is a great help, is an application that does not require much effort to give it utility since it is easy to work.

Cons:

It seems to me that its cost is quite high, to be useful it must be with a larger organization, where it requires a permanent reminder due to the high demand for work.

Overall:

It is very nice to have a reminder of appointments by SMS, voicemail, email ...

Vendor Response

by Go-Cort on June 21, 2018

Hi Kely,

Thank you so much for taking the time to leave us a positive review. We really appreciate the feedback. It helps us get better.

Capterra loader

Great product, would be lost without it

Nov 01, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: ease of use, and appointment reminders for clients

Cons: It is in US time so had an issue once where it sent reminders at 3.00 am EST was resolved quickly though

Vendor Response

by Go-Cort on November 06, 2018

Thanks Craig for the review! Yes, timezone's can be very tricky and it's important that Apptoto gets it right!

Life saver

Oct 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use, great customer service. Been saving us lots of headaches with confirming apt's etc. Money well spent!!!

Cons: Nothing - this thing works and it's a must for any Real estate, Insurance business!

Overall: Absolutely 100% thumbs up!!!

Fascinating not to forget appointments.

May 25, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is an application easy to use, you can remember the minimum so that it can look good in my work area and in my family meetings.

Cons: It is a little high in cost, the rest I recommend 100% for its excellent efficiency when providing services to their servers.

Vendor Response

by Go-Cort on June 15, 2018

Thank you for your feedback, we appreciate it.

Useful tool

Oct 24, 2018
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

2 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Excellent, easy to use, you can save time. Very versatile for reminders of all kinds.

Cons:

Limitations in the registration by countries. It does not have language change for the visualization of the software.

Vendor Response

by Go-Cort on November 06, 2018

Thanks for the review! Yes, at this time, our Apptoto Web App is only localized for English. However we do support sending reminders and messages to clients in other languages.

Apptoto is an all in app. You can organize almost everything from there!

Apr 19, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Using voice, email, and SMS text as appointment reminders is very usefull. Also you can make your oun reminders just the way you prefer it. It is an easy to use app and it's cool to cutomize it your way.

Cons: This app is kind of expensive. If you need something for few people, it would be ok, but if you have a big company, this is not the best option for you.

Overall: I think this app is usefull for business people who are always on apointments. It helps them to not forget meetings, this way for customers and clients.