# Page 2 | Apptoto Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Apptoto the right Appointment Reminder solution for you? Explore 94 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/168852/Apptoto/reviews --- Apptoto 4.8 (94) [View alternatives](https://www.capterra.com/p/168852/Apptoto/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Apptoto ## Showing most helpful reviews Showing 26-50 of 94 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use TN Trinh N. Principal Software Engineer Mental Health Care Used the software for: 1-2 years ### "Solid Easy-To-Use Product With Good Documentation, Stable Servers, and Responsive Support" July 19, 2025 5.0 Our Organization uses Apptoto to send our clients voice and text reminders for their appointments. Their API is easy to use and they have great documentation so our developers can implement our automation requirements where needed. We have been using Apptoto for about 1.5 years now and we are satisfied with the tool and the customer service the staff at Apptoto provides. There have been instances where there were bugs that we found and when we reached out regarding the issues, the team responded right away. For crucial bugs such as one that prevented our clients from receiving their appointments, Apptoto staff would prioritize fixing the issue and it would be resolved on the same day. This happened once in the 1.5 years that we used the software. In our experience, Apptoto's server is almost always up and ready to receive the daily API requests of client reminders that we send out. We have also sent in requests for additional features or UI changes to simplify the tool for our staff and the Apptoto dev was able to work with us to make the changes we need. These requests may take a little longer to get fulfilled and sometimes we would need to reach out and ask for an update but the request would get completed eventually. We never get the sense that the team was avoiding or ignoring us but rather that they are busy (like most company) but they are also weighing each requests and how it affects other Organizations that are also using the tool. A little diligence on our end to keep the communication going is what we needed to get our request fulfilled which we are fine with maintaining. \[sensitive content hidden\] is the developer we communicate with frequently and he has been helpful in working through our requests, asking questions, and understanding why we need certain features and changes. \[sensitive content hidden\] is our account manager and she is also helpful and responsive with answering contract and billing related questions. We have worked with \[sensitive content hidden\] before to renegotiate our contract and rates, especially when we needed to scale up the amount of texts we send out and she has been helpful in working with us to get fair pricing. Thank you, Apptoto team Pros Apptoto's API is very easy to use if your company has a developer that can implement the features. They have great documentation. Their team is also responsive when you have questions, feature requests, or bugs to report. Their server is stable and our clients receives their appointment reminders 99% of the time. Usually, if the client did not receive a reminder, it is a result of something the client did like replying STOP to the texts. Sometimes it could be a carrier issue but these issues are usually not at the fault of Apptoto Cons For the most part, we are happy with what Apptoto has done for us. When we first started using the software, there were some features that were not available. But the team was able to implement these features quickly, sometimes we were not even aware that they were working on it until they demo'd the feature to us. After 1.5 years of working with their software, we feel we are in a good spot where Apptoto can do everything that we need it to do for our company. The features that we have requested over the years are fulfilled to our company's satisfaction Switched from [TeleVox](https://www.capterra.com/p/246437/HouseCalls-Pro/) We use to use Clientell but they got bought our by Televox, they gave us a new contract for the company transition. We were comfortable with the pricing and the features they offer Review Source Response from Go-Cort November 17, 2025 Thank you for sharing such a detailed review, Trinh. We truly appreciate the trust you’ve placed in Apptoto over the past 1.5 years. It’s great to hear that our API, documentation, and overall reliability have supported your automation needs, and that reminders consistently reach your clients as expected. Your feedback about early feature gaps and how the team addressed them means a lot. Our developers and support staff work hard to respond quickly, prioritize critical issues, and collaborate on feature requests that genuinely improve your workflow, so we’re glad that came through in your experience. We also appreciate you acknowledging the work from both your account manager and our technical team on billing, contracts, and custom updates. Thank you again for choosing Apptoto during your transition from Clientell and for continuing to partner with us. We’re committed to earning your trust every day and supporting your reminder processes as you scale. WM Will M. Executive Assistant Medical Practice Used the software for: 1-2 years ### "An essential for business " February 14, 2025 5.0 Pros Apptoto is frankly amazing, it does everything I need it to and then some. It is extremely customizable and versatile. Their support is also amazing, anything I needed they would have to me in at most thirty minutes. They even wrote a custom bit of code to help with a specific issue I was having. Apptoto has made getting appointment confirmations so much easier. What was a process that took most of the day, Apptoto does in about a half hour. On top of that Apptoto is HIPPA complaint, which is essentially for a pediatric therapy clinic Cons The only downside Apptoto really has is the algorithm that automatically matches contacts struggles sometimes with names with special characters or more than two capital letters. Review Source Response from Go-Cort November 17, 2025 Thank you for sharing this feedback. We’re thrilled to hear that Apptoto has taken such a big burden off your team’s day and that our HIPAA-compliant tools are helping support the workflows in your pediatric therapy clinic. It also means a lot to hear that our support team has been able to jump in quickly and provide custom help when needed. You’re right to call out the occasional challenges with contact matching for names that include special characters or multiple capital letters. We appreciate you mentioning it, and we’re continuing to refine that matching logic. Thanks again for taking the time to leave this review and for trusting us with your client communication. AS Austin S. Agent Insurance Used the software for: 2+ years ### "Great product - use every day" April 6, 2025 5.0 great customer service, capabilities and problem solving intrigue by service team Pros Customer service, quick problem solving abilities. Great features Cons no complaints, any problem or troubleshoot i had with the company was resolved very fast Review Source Response from Go-Cort November 17, 2025 Thank you for the kind words. We’re glad to hear that our support team has been able to help quickly whenever something came up and that the features have been working well for you. We really appreciate you taking the time to share your experience and for trusting Apptoto to support your business! TB Toni B. Office Manager Accounting Used the software for: 2+ years ### "Lodovico & Associates, PC" December 27, 2024 5.0 Our experience with Apptoto is very well. Great product and wonderful service team. Very user friendly. Pros We have been with Apptoto for several years now and it works well for our Tax & Accounting Client appointments. This is a great product for appointment reminders from several different calendars. It is a great way to remind clients via text messages, phone calls, and emails. When we call into service for help our contact Jessica always call me back as soon as possible. Cons Cons are in my opinion user errors. If you don't enter correctly then it won't function correctly. Review Source Response from Go-Cort January 3, 2025 Thank you for your kind words and for being a loyal Apptoto user for several years! We're thrilled to hear that our platform helps streamline appointment management for your tax/accounting firm. Thanks again for your support and trust in Apptoto! RB Ryan B. Center Director Education Management Used the software for: 1-2 years ### "It works. Use it. " November 18, 2024 5.0 I like it. It works well. We find it easy to use whether from the google calendar side or the client booking their free assessment side. Mathnasium of Tempe likes Apptoto. Pros It works! Keeps appointments automated so parents bring their students in for their free assessment to Mathnasium of Tempe. Cons Can be a bit of overload for families with packed schedules. Review Source Response from Go-Cort December 9, 2024 Thank you for your review! We’re thrilled to hear Apptoto helps Mathnasium of Tempe streamline appointments and ensure students make it to their free assessments. We appreciate your note about busy family schedules—feel free to reach out if we can help customize reminders or scheduling to better suit your needs. Thanks for trusting us to support your success! TM Tim M. Owner Education Management Used the software for: 2+ years ### "Problems solved quickly. What more can you ask for." August 27, 2024 5.0 We are very satisfied with the service we have received here for a few years now. Pros The primary agent we work with is \[sensitive content hidden\]. He really knows the product. Can usually take care of us in a few minutes. Cons Sometimes can take a while to respond to our initial chat. Once we have connected, things are usually quickly taken care of. Some of the other agents not as knowledgeable as \[sensitive content hidden\] Alternatives considered [BusyPaws](https://www.capterra.com/p/231681/BusyPaws/) Reason for choosing Apptoto Integration availability, worked with our corporate office to optimize the software. Review Source Response from Go-Cort November 19, 2024 Thank you for your feedback! We’re thrilled to hear that you’ve been satisfied with our service and that we've been able to address your needs quickly and effectively. We appreciate your patience with initial response times and will continue working to ensure consistent, knowledgeable support from our team. KP Kyle P. Attorney Legal Services Used the software for: 2+ years ### "Great job, Apptoto!" September 3, 2024 5.0 Everyone in my office seems to like it. Other attorneys in my office have used it too. Pros It's really been good at reminding clients when they have a meeting. There are a lot fewer no-shows. Also, as an attorney, it's been a good tool for notifying clients when they have to be in court. Cons There's really nothing I dislike about Apptoto. Review Source Response from Go-Cort November 19, 2024 Thank you for your kind words! We're thrilled to hear that Apptoto has been effective in reducing no-shows and helping keep clients informed about their court appearances. It's great to know that your whole office finds it valuable—thank you for choosing Apptoto! CF Carol F. Office manager Health, Wellness and Fitness Used the software for: Less than 6 months ### "Wish I had switched sooner " August 21, 2024 5.0 I was hesitant to change from the service I was previously using but Apptoto is much more robust and I am very happy I switched. They have really helped me customize the features that I needed most. Pros It integrates with my EHR software to automate most features. Cons It wasn’t working well for my reviews but with some help from their awesome customer service team, we now have those back up and running! Switched from [Zingit](https://www.capterra.com/p/186304/Zingit/) I needed EHR integration and Apptoto is who my EHRA vendor prefers. Review Source Response from Go-Cort November 19, 2024 Thank you for sharing your experience! We're thrilled to hear that you're happy with your decision to switch to Apptoto and that our integration with your EHR software has made a positive impact on your workflow. If there's anything else we can do to further enhance your experience, please don’t hesitate to reach out. We're here to support you every step of the way! 😊 VS Valerie S. Senior Director of Professional Development Non-Profit Organization Management Used the software for: Less than 6 months ### "Apptoto - It Works" December 2, 2024 4.0 The staff at Apptot have provided me with fast support when I had questions. Pros I use Apptoto to send reminders for a very complicated program. It fits my business needs and it works. Cons (I only use it for camapign messages so can not comment on other functions) Review Source Response from Go-Cort December 9, 2024 Thank you for your review! We’re glad to hear Apptoto meets your business needs and helps with your campaign messages. It’s great to know our support team has been helpful and responsive. We’re here whenever you need us! MM Marla M. Therapist Mental Health Care Used the software for: Less than 6 months ### "Great Tool " July 25, 2024 5.0 It was a great experience, no issues and pretty user friendly Pros The ease of keeping up with appointments, arrivals and no shows Cons Having to put contact information in twice when I schedule under client’s first name only Review Source Response from Go-Cort August 8, 2024 Thank you for the kind words Marla! We're glad you find our tool helpful and user friendly. We appreciate your feedback on the contact information. We're always looking for ways to improve the platform so we'll pass that along to our team! JS Jeff S. Product Manager Hospital & Health Care Used the software for: 1-2 years ### "Recovery Centers of America - Apptoto Review" July 9, 2024 5.0 Pros Great responsiveness as a vendor partner, quick troubleshooting and problem resolution, willingness and creativity needed to help solve business problems Cons There are no issues or problems that come to mind. Review Source Response from Go-Cort July 26, 2024 We greatly appreciate your kind review Jeff! We love partnering with our customers to find the right reminder and scheduling solutions to solve their business needs, so we can't wait to pass along your great feedback to our team! SR Sarah R. Office Manager and Paralegal Law Practice Used the software for: 2+ years ### "Apptoto - A good starting point to automation" May 20, 2024 4.0 We don't use the product any longer but I'm glad that we got started with Apptoto. I am now fairly confident in setting up any product our firm decides to use. We only stopped using Apptoto because we were able to consolidate apps and use one vendor instead of 2 for the same cost. Pros I loved the scheduling reminders that you could set up with different prompts but setting it up was a disaster. Cons Absolutely the set up. It took days and days and we had to troubleshoot everything multiple times. Any time one thing was changed the system would flip out so we were constantly stressed that if we changed something simple it wouldn't operate correctly. Reason for choosing Apptoto We merged with a firm that was already using Apptoto. When we un-merged the firms we decided to keep Apptoto. We used it for several years before switching. Review Source Response from Go-Cort May 29, 2024 Sarah, thank you for sharing your experience with Apptoto. Your insights are invaluable to us. We're delighted to hear about the value you found in our scheduling reminders. Your feedback on the setup challenges is noted and appreciated. We're committed to enhancing our onboarding process for smoother experiences in the future. Thank you for the opportunity to work with you and your business, and we're here to support you should you ever reconsider Apptoto in the future. RN Robin N. Partner Law Practice Used the software for: 2+ years ### "Easy and Seamless" April 24, 2024 5.0 Pros Apptoto was easy to set up and works seamlessly with Google Calendar. Clients are more likely to keep appointments now. Cons It does take some time to train and remind staff to use the right language in event subjects. Review Source Response from Go-Cort May 29, 2024 We're thrilled to hear that setting up Apptoto was a breeze for you and that it seamlessly integrates with Google Calendar. Making it easy for you and your clients to manage appointments is our top priority, and we're delighted to hear that your clients are more likely to keep their appointments with the help of Apptoto. Your feedback regarding staff training is noted. We're constantly working on creating and refining training materials to streamline this process for you and your team, and of course, our Customer Support team is always here to help! We're grateful for your trust in Apptoto and for choosing us as your appointment management solution. BM Brendon M. Executive Assistant Law Practice Used the software for: 6-12 months ### "AppToto | Master in Successful Client Communications " September 21, 2022 5.0 Pros I can never be without the ability to bug my clients. They love it. I love it. Its a win-win. The automations and campaigns are amazing and I just can't get enough of the reports that let me know where business is slow and where it needs to be worked on. Wonderful Support Team and Wonderful Billing Cycles. Cons I have not had any issues using Apptoto. Any issues that may arise were result of user-error, but that is the fun in learning such an intuitive application! Review Source Abraham A. Co-Founder E-Learning Used the software for: 2+ years ### "Your business needs this. " November 21, 2019 5.0 I've been using Apptoto for years and can't imagine my business without them. Apptoto is extremely reliable. Truly a "set it and forget it" tool. Pros You can fine-tune reminders to meet your wildest needs. From different time zones to different services, they can do it all. Reminders get sent out 99.9% of the time. Cons I would say the user interface could improve but that is always the case with every SAAS I've used. I've seen slight yet useful improvements as the months/years go by so I can't complain. They're keeping costs down and still managing to make improvements, kudos! At the end of the day, I hired them to deliver my reminders (and handle my booking pages) - and they do that like no other company in this space. Alternatives considered [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[Bookafy](https://www.capterra.com/p/141483/Bookafy-Online-Scheduling/)[Bookeo](https://www.capterra.com/p/117299/Bookeo/) Reason for choosing Apptoto Apptoto guided me over the phone and had me up and running in less than 4 hours. They met every single request with ease and took the time to train one of my employees. Their customer service via email is reliable and always kind. Switched from [Appointy](https://www.capterra.com/p/122249/Appointy/) I had tried 4 different products, none offered the level of customization I needed. Review Source EC Eric C. owner Health, Wellness and Fitness Used the software for: 2+ years ### "it works great, recommend 100%" February 20, 2024 5.0 Pros I mainly use the appointment reminder feature. I have used apptoto for many years and it's very reliable. I will definitely stick with them for along time. Cons No cons that I know of. If I do have to say a con, maybe get even more cheaper? but dont think that's possible. Review Source Response from Go-Cort May 29, 2024 Eric, thank you for your glowing review of Apptoto. We sincerely appreciate it! It's fantastic to hear that you've been utilizing our appointment reminder feature for many years and find Apptoto to be very reliable. We also appreciate your feedback regarding pricing, although we're glad to hear that you find our current rates reasonable. Rest assured, we're always exploring ways to provide the best value to our users. Thank you for your loyalty and trust in Apptoto. We're honored to have you as a long-term user, and we're committed to continuing to exceed your expectations. TV Tom V. Operations Manager Accounting Used the software for: 2+ years ### "apptoto review" May 13, 2023 5.0 we have been using them for many years and have watched them grow. During their growth they have always been very responsive. Pros ease and flexibility of the software. The support team is quick to respond and very helpful in explanation. Cons Integration is easy, the existing features are good, there is nothing missing about this product. Reason for choosing Apptoto at the time there were not many to choose from Review Source JW Justin W. Owner-Attorney Legal Services Used the software for: 2+ years ### "Apptoto is a great appointment reminder for law offices" March 11, 2024 5.0 Love it and have recommended it to a lot of others. Pros Easy to use, easy to setup, very affordable Cons There really aren't any features that I don't like. Review Source Response from Go-Cort May 29, 2024 Thank you so much for your fantastic review of Apptoto on Capterra. We truly appreciate your kind words and your recommendation! It's wonderful to hear that you find Apptoto easy to use, set up, and affordable. Providing a seamless experience for our users is always our goal, and we're thrilled that we've been able to meet your expectations. We're also delighted to hear that you've had such a positive experience with Apptoto that you've recommended it to others. Your partnership means the world to us, and we're grateful for your trust and support. We'd love for you to benefit from your recommendations as well, so we hope you'll consider being part of our referral program! JI Juliana I. Receptionist-Marketing Legal Services Used the software for: 2+ years ### "Great scheduling tool! " February 2, 2024 5.0 It's a great and complete platform, easy to use! Pros The platform is very user-friendly and has technical support to help you make any changes Cons It would be great if you allow us a little more customization on the appointment page Review Source Response from Go-Cort May 29, 2024 Thank you for sharing your positive experience with Apptoto. Your feedback is incredibly helpful to our team. We're glad to hear that you find our platform to be user-friendly and that our technical support has been helpful in navigating any changes you needed. We'll be sure to pass along your feedback regarding customization options for the appointment page to our product and engineering teams. We're always looking for ways to improve our platform to better meet the needs of our users, and input like yours helps guide our development efforts. JC Jonathan C. Partner Law Practice Used the software for: 2+ years ### "Using for years - keeps getting better" December 28, 2023 5.0 Been using this service for many years. Great support. Can even contact the owner. Love it. Pros Use this as a text messaging conduit for our entire law practice Cons I've been using this software for so long, and I am so used to using it daily, that I wouldn't even know what not to like anymore Review Source RB Rocio B. Attorney Law Practice Used the software for: 2+ years ### "Why didn't I start using it sooner?" March 30, 2022 5.0 My clients are able to schedule appointments on line- an added bonus I was not initially aware of - and my clients get reminders 3 days, 24 hours and 3 hours prior to their appointment. Pros I love it that it can confirm appointments for my clients on the spot and sends reminders of the appointments. No more, "I didn't know" excuses. Cons Could improve on multi-language options - I use Spanish primarily so that would be a plus. Review Source William A. High-Performance Business & Financial Coach Financial Services Used the software for: 2+ years ### "Amazing support team to back up a simple yet robust platform " May 17, 2018 5.0 Multiple booking pages so I can separate our offerings into dedicated pages. Ability to charge for appointments. Campaign features to drum up more business. No restrictions on fulfilling my agencies needs with the features of the software. Great relationship with the support team and help desk. Pros Ease of use, excellent value for the money, feature rich which allows it to expandable far beyond a basic booking engine and amazing support to boot. Cons The embed code generator had a glitch and was leaving out the S in https:// however this is actually a pro not a con because their support team jumped right on it and corrected it. Now that's a great team. Review Source Response from Go-Cort June 15, 2018 William, thank you for your review. We really appreciate the positive feedback. GC George C. Evaluation Coordinator Education Management Used the software for: 2+ years ### "Apptoto appointment reminders reduced our no-show rate significantly!" October 24, 2022 5.0 Our experience with Apptoto, both the product and the company through customer service, has been exceptional! Pros \-Ease of connecting the software with our appointment calendar.-Simple calendar entry to generate our reminders about appointments, which is our main use.-Customer service has been exceptional the few times we have had questions. Cons \-It took a bit of work to customize our message, but we figured it out without much delay Review Source SE Shana E. Director of Operations Mental Health Care Used the software for: 1-2 years ### "Apptoto is an asset" June 20, 2023 5.0 Pros Apptoto was easy to integrate with our system and we have seen an improvement with our clients attending sessions. Also, customer support is great to work with on setup and when issues arise. Cons Overall, I am please with the application. We have experiences minor issues but were always able to get the resolved quickly. Review Source DH Diane H. Business Manager Accounting Used the software for: 2+ years ### "No more missed meetings!" May 16, 2023 5.0 Their customer service team is very helpful whether it be on the phone or online. Pros With a few clicks of a button we're able to remind clients, prospective clients, etc. about their upcoming meetings. Numerous options and variables at your fingertips. It has helped cut down on forgotten meetings or prompted reschedule requests. Cons Because there are so many different options to set up it can be a little overwhelming. But their customer service is very accessible and helpful. Review Source Similar Products Featured