---
title: "ManageEngine OpManager Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about ManageEngine OpManager Software - reviews, pricing plans, popular comparisons to other Network Monitoring products and more."
source_url: "https://www.capterra.com/p/251336/ManageEngine-OpManager/"
page_type: "product"
language: "en"
---

# 

 ManageEngine OpManager Software Review 2026: Features, Integrations, Pros & Cons

Last updated on August 4, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

ManageEngine OpManager

## What is ManageEngine OpManager?

ManageEngine OpManager is a comprehensive network monitoring solution that helps you keep track of the health and performance of your network devices, servers, and applications. It helps large enterprises, service providers, and SMEs manage their data centers & IT infrastructure efficiently and cost effectively. OpManager provides real-time monitoring, alerting, and reporting capabilities, allowing you to proactively identify and resolve potential issues before they impact your business.

## What is ManageEngine OpManager used for?

[Network Monitoring](https://www.capterra.com/network-monitoring-software/)[Server Monitoring](https://www.capterra.com/server-monitoring-software/)[Network Management](https://www.capterra.com/network-management-software/)

Recognitions

Shortlist

Overall rating

Based on 319 user reviews

Reviews sentiment

Positive

98%

Neutral

2%

Negative

0%

Pros & cons

Comprehensive real-time monitoring tools

Highly customizable visual dashboards

Recurring bugs and maintenance issues

Starting price

$95

Flat Rate, Per Year

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

-   IT Management / 2026
-   Managed Service Providers (MSP) / 2026
-   Network Monitoring / 2026
-   Server Management / 2025

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## ManageEngine OpManager alternatives

Highest Rated

[4.7 (363)](https://www.capterra.com/p/168192/Site24x7/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.5 (95)](https://www.capterra.com/p/172324/NetFlow-Analyzer/reviews/)

Starting price

$245.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.4 (129)](https://www.capterra.com/p/172325/ManageEngine-OpUtils/reviews/)

Starting price

$138.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.6 (255)](https://www.capterra.com/p/21581/PRTG-Network-Monitor/reviews/)

Starting price

$179.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/251336/ManageEngine-OpManager/alternatives/)

## FAQs about ManageEngine OpManager

Overview

### What problems does ManageEngine OpManager solve?

ManageEngine OpManager helps IT operations, network administrators, and infrastructure teams solve poor visibility across servers, routers, switches, VMs, and branch sites by centralizing monitoring in one dashboard. It reduces manual troubleshooting, missed performance issues, and downtime with real-time alerts, bandwidth tracking, customizable thresholds, and proactive fault detection.

Answer based on 205 reviews

Overview

### Which roles and teams benefit most from ManageEngine OpManager?

ManageEngine OpManager is most used by IT managers, network administrators, systems engineers, and IT support teams that need centralized infrastructure monitoring and faster incident response. IT directors and CTOs use it for visibility into network health, while project and operations managers rely on dashboards, alerts, and performance reporting to track service reliability.

Answer based on 311 reviews

Overview

### What company size and industries is ManageEngine OpManager built for?

ManageEngine OpManager is built for midsize businesses first, with 36% of reviewers, and IT services teams, which account for 14%. It serves admins handling network, server, bandwidth, configuration, capacity, fault diagnosis, and troubleshooting, while also fitting small businesses at 33%, enterprises at 31%, financial services at 7%, and education management at 5%.

Answer based on 314 reviews

Features and Usability

### What are the key features of ManageEngine OpManager?

ManageEngine OpManager includes core network monitoring and server monitoring with real-time performance metrics, SNMP-based device monitoring, and automated device discovery. Differentiating features include customizable dashboards, threshold-based alerts and notifications, business views and Layer 2 maps, plus reporting for bandwidth, uptime, and health tracking across multi-vendor environments.

Answer based on 120 reviews

Pricing

### How much does it cost and what fees or limitations are included?

ManageEngine OpManager starts at $95/year flat rate for Standard Edition, with Professional at 145/year and Enterprise at 4,595/year; perpetual licenses begin at 245, 345, and 11,545. A free version and free trial are available. Reviewers often call it good value, though some say licensing can be confusing and add-ons raise costs.

Answer based on 37 reviews

Integrations

### Which third-party tools and platforms does ManageEngine OpManager integrate with?

ManageEngine OpManager integrates with 10 third-party tools and platforms, including ManageEngine ServiceDesk Plus, ManageEngine Applications Manager, ManageEngine Log360, Jira, Cisco Meraki, and OpUtils. It also connects with Microsoft Teams, Slack, Freshdesk, and ServiceNow for ticketing, collaboration, and broader IT operations monitoring.

Answer based on 36 reviews

Getting Started and Support

### How easy is it to onboard and train a team on ManageEngine OpManager?

ManageEngine OpManager offers in-person training, live online sessions, webinars, videos, and documentation. IT admins usually get productive fairly quickly with basic monitoring, while beginners and teams handling advanced setup, integrations, alert tuning, or custom reports need more time. Reviewers describe the interface as approachable after the initial learning curve.

Answer based on 16 reviews

Getting Started and Support

### What customer support options does ManageEngine OpManager offer, and how do users rate the experience?

ManageEngine OpManager offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users often describe support as quick, clear, and helpful during setup and outages, with solid documentation and follow-up. Some report inconsistent agent responses, slower resolution for complex issues, and support quality varying by plan or post-sales stage.

Answer based on 54 reviews

Security

### How does ManageEngine OpManager handle data security and access control?

ManageEngine OpManager uses role-based access controls, secure SNMP v3 AES profiles, and security-focused device monitoring with real-time alerts and centralized dashboards. Reviewers also describe it as securely usable and aligned with internal security requirements. However, permission management, security configuration, and more granular advanced access controls can require extra effort.

Answer based on 21 reviews

## Who uses ManageEngine OpManager?

Based on Capterra reviews from the past year

Talk to a software expert

to get a free software list  
tailored to your business needs

## Pros and Cons

Comprehensive real-time monitoring tools

91% positive reviews out of 93

Most reviewers describe network monitoring as robust, offering centralized, real-time visibility and proactive issue detection across devices.

Jitendra T.

It analysts, 51 - 200 employees.

"The tool offers comprehensive network monitoring with an intuitive interface, making it easy to manage devices, track performance, and detect issues proactively."

Recurring bugs and maintenance issues

50% negative reviews out of 42

Some reviewers report persistent bugs, patch-related errors, and maintenance inconsistencies that occasionally disrupt workflows and reliability.

David H.

IT Administrator, 51 - 200 employees.

"How many patches there can be and I sometimes run into installation errors with patches."

Highly customizable visual dashboards

90% positive reviews out of 48

Most reviewers appreciate the dashboard’s flexibility, enabling quick visualization of network health and efficient troubleshooting.

Ajit S.

IT Services Manager, 51 - 200 employees.

"The customizable, user-friendly dashboard lets you quickly visualize key network metrics and alerts, streamlining the monitoring process across networks, servers, and applications, with proactive notifications that help preemptively address issues."

Streamlined deployment and configuration

93% positive reviews out of 42

Most reviewers find setup and deployment straightforward, with intuitive configuration and rapid onboarding for diverse environments.

Anonymous User

CTO, 51 - 200 employees.

"Simple and easy to manage Dashboard and Easy to configure , Installation is simple alternatively SAAS on Cloud Model helps to get it onboarded very fast."

## Features

AI summary

Based on 1,647 Network Monitoring reviews

Capterra data shows that buyers of Network Monitoring software rank the following features as their top priorities:

-   **Real-Time Monitoring** (**69%** of reviewers rated this feature as critical)
-   **Alerts/Notifications** (**56%**)
-   **Real-Time Data** (**59%**)

ManageEngine OpManager supports all three of the features reviewers value most: **Real-Time Monitoring**, **Alerts/Notifications**, and **Real-Time Data**. Together, these capabilities help IT teams watch network performance as it happens, respond quickly to issues through timely alerts, and make decisions based on current operational data, helping businesses reduce downtime and maintain more reliable systems.

Real-Time Monitoring

4.7 (156)

94.23% of 156 reviewers that rated this feature as important or highly important

It gives you instant visibility into network and server status, allowing you to detect issues as they happen. Users think real-time alerts and customizable monitoring intervals help them respond quickly and maintain system stability and performance.

Real-Time Data

4.7 (73)

95.89% of 73 reviewers that rated this feature as important or highly important

Receive data and information in real time

Remote Monitoring & Management

4.5 (103)

92.23% of 103 reviewers that rated this feature as important or highly important

Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications

Server Monitoring

4.7 (158)

91.77% of 158 reviewers that rated this feature as important or highly important

With this capability, you can track server health, performance, and availability across platforms like Windows and Linux. Reviewers appreciate the easy setup, real-time performance insights, and proactive alerts that help prevent outages and minimize downtime.

Network Analysis

4.9 (21)

71.43% of 21 reviewers that rated this feature as important or highly important

Run tests on a network to find the root cause of network issues

Alerts/Notifications

4.6 (162)

90.12% of 162 reviewers that rated this feature as important or highly important

ManageEngine OpManager offers flexible, real-time alerts via email, SMS, and integrations with tools like Netcool. Reviewers appreciate the customizable thresholds, timely notifications, and multi-channel support that help them act promptly and reduce downtime.

ManageEngine OpManager 134 features

Define levels of authorization for access to specific files or systems

Integrates with Active Directory

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and report on everything that happens within the system or network

Track and document all activities across devices, networks, and other systems

Software program that continuously adjusts its behavior based on observed data

System alerts about the need to escalate an issue or request

ManageEngine OpManager offers flexible, real-time alerts via email, SMS, and integrations with tools like Netcool. Reviewers appreciate the customizable thresholds, timely notifications, and multi-channel support that help them act promptly and reduce downtime.

Application programming interface that allows for integration with other systems/databases

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

A record of all activities within the system, including user access, changes made, etc.

Verify the identity of users/devices to enable secure access

Automatically create schedules based on business needs or employee availability and qualifications

Data is backed up automatically to prevent data loss

Automatic configuration of devices/instances without manual intervention

Create backups and provide methods to recover deleted/lost data

Measure the actual bandwidth available on a local network (LAN or WiFi)

The creation of a bug/issue ticket, submitted by a team member, customer or end user

Track and manage schedules and meetings via an integrated calendar

Monitor service demand and performance to plan for adequate resources that meet business needs

Determine and plan production capacity based on changing demands

Track and monitor efficient handling of all changes/transitions

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Provides a channel for team members to share AI models, media files, communicate, and work together

A way to visually represent data where different categories of items are marked with different colors

Track and manage adherence to policies for any service, product, process, or supplier

Track and report regulatory data to either internal management or external stakeholders

Configure existing workflows to meet your organization's needs

Identify component attributes like servers, hardware, software, and manage relationships across all services

Conduct tracking and assessment of application and device behavior without breaks or interruptions

Monitor performance details involving CPU/memory utilization

Manage usernames, account numbers, passwords, biometric data, public access keys, and other documentation

Alter the layout and content of dashboards

Alter the layout and content of reports

The dashboard provides a centralized, customizable view of network and device health. Reviewers indicate it’s easy to use, visually clear, and helps quickly identify issues, with options to prioritize critical systems and tailor information for management or NOC teams.

Creation and customization of dashboards

Automatically retrieve and pull information from documents, websites, images, data sets, and other sources

Import and export data to and from software applications

Track the management and flow of data throughout the organization

Manage and store data in a database

Graphical representation of data

Supports common databases such as MySQL and Oracle

Protect networks against DDoS (Distributed denial-of-service) attacks

Track and manage task relationships and dependencies

Platform to achieve application and desktop virtualization

Automatically scan the network for devices and take pre-defined actions upon discovery

Access client's system information, including hardware and software configuration, to perform diagnostics

Plan and implement business continuity measures in case of unforeseen events

Track unplanned equipment or network failures

Assemble applications and processes by dragging over and arranging pre-built components

Receive and/or send email notifications for urgent updates, requests, or other information

A chronological record of actions or occurrences within a network, software, or process

Create, save, and store files

Gain insights into the health of employees, equipment, registered instances or any other organizational asset to check their status

Mapping model in which the network map is organized and visualized as a tree-like structure

Compliant with HIPAA, which sets standards for sensitive patient data protection

Review data from past periods to reveal recurring tendencies

Manage and track all disruptions and incidents

Track and visualize the location of incidents

Track and manage inventory levels to maintain proper supply

Monitor the IP addresses of the incoming traffic

Inspecting the issue resolution process for compliance with related systems and regulatory guidelines

Identify and respond to unexpected problems or failures (ie. "negative events")

Gather metrics to assess the performance of IT infrastructure and network in real-time

Tracking KPIs over a certain period to assess helpdesk issues, ticket status & resolution, costs and revenue stats, assets usage & more

Process of distributing a set of tasks over a set of resources, with the aim of making their overall processing more efficient

Mapping model based on the geographic location of users

Schedule predetermined or ad hoc maintenance services and labor requests

Export a map or layout to share

Notifications via mobile devices

Observe and track the demand, usage, progress or quality of a system, product, or user

Support multiple types of devices

Monitor networks, websites, or other assets across multiple locations

Two-way actions and communication between multiple users in real time

Run tests on a network to find the root cause of network issues

Network topology maps providing infrastructure visualization for devices, connections, configurations, etc.

Tracks and makes accessible data on the health of servers and other network components.

Monitor and manage resource utilization for network infrastructure

Creating a target map or mapping model that meets the needs and requirements of a user, network, or workflow

Organize and manage the accomplishments and development of employees or performance of applications or systems

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Monitoring and measurement of relevant metrics to assess the performance of IT resources

Create, manage, and track policies and procedures within an organization

Predict future data based on historical data sets

Arrange tasks based on the level of priority or urgency

Analyze and gain insights into data in real-time

Receive data and information in real time

It gives you instant visibility into network and server status, allowing you to detect issues as they happen. Users think real-time alerts and customizable monitoring intervals help them respond quickly and maintain system stability and performance.

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Receive system updates as soon as any changes are made

Creating relationships between different IT assets to define their status and dependencies in a network

Identify and orchestrate execution of actions needed to restore systems to optimal conditions

Access work applications remotely, for when working away from the office and/or traveling

Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Planning and managing of resources and procedures to mitigate the impact of events and incidents

Notifying as a warning or reminder of a potential or imminent hazard

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Identify and analyse the reasons behind accidents

Directing traffic in a circular pattern such as round robin pattern to each load balancer node in succession

Plan availability and assign specific time slots for tasks and resources

Search and filter data across systems to locate required information by entering keywords or certain criteria

Securely stores data to prevent data loss or breaches

At least a username and password is required to access the system

Manage and control the security aspects of an organization's digital assets, resources, and operations

Includes firewalls, intrusion detection, and network-based antivirus programs to provide security against online threats

Dynamic maps that update whenever network changes are made

With this capability, you can track server health, performance, and availability across platforms like Windows and Linux. Reviewers appreciate the easy setup, real-time performance insights, and proactive alerts that help prevent outages and minimize downtime.

Set and monitor service level agreements to ensure timely response and resolution

Internet standard protocol for collecting information about managed devices on a network

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Track the status over time for a request, process, asset, or transaction

Addition of necessary external data, applications, tools, or features

Set up connections to third-party platforms to improve business processes

Alerts for when traffic utilization or network performance deviates from pre-defined threshold settings

Track, manage, or resolve user requests and IT incidents/issues

Review data from past periods to reveal recurring tendencies and predict future performance

Take actions to troubleshoot issues for networks, devices, etc.

Extra layer of security that requires not only a password and username but also something specific to that user

Track the availability time for a designated network or website over a given period of time

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Track revisions and updates made to files and navigate between different versions

Track and manage virtual machines (VMs) running on physical host machines

Create images of a virtual machine at a specific point in time as a state to revert to if needed

Create a virtual version of operating systems, storage devices, or computer network resources

Interact with data visualization elements, such as charts and graphs, to drill down into data

Process of visually navigating data and applying analytics to detect patterns, gain insight, and answer specific business queries.

Discover patch statuses and vulnerabilities

Monitor the IP addresses of the incoming traffic

Collect and analyze traffic data about website visitors

Streamlining repetitive tasks and activities through automated and predefined workflows

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.6 (314)

4.6

Based on 314 reviews

## Pricing

Value for money

4.6 (290)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/251336/ManageEngine-OpManager/pricing/)

Standard Edition

$95.00

Flat Rate,Per Year

It includes:

-   Availability Monitoring
-   CSV Discovery
-   Interface Monitoring
-   Network Discovery
-   Single Node Discovery
-   SNMP Monitoring
-   WMI Monitoring and CLI Monitoring

Professional Edition

$145.00

Flat Rate,Per Year

It includes:

-   Availability Monitoring
-   CSV Discovery
-   Hyper-V Monitoring and CLI Monitoring
-   Interface Monitoring
-   Layer 2 Discovery
-   Network Discovery
-   Schedule Discovery
-   Single Node Discovery
-   SNMP Monitoring
-   WMI Monitoring

Enterprise (Base Product)

$4,595

Flat Rate,Per Year

It includes:

-   Availability Monitoring
-   CSV Discovery
-   Discovery of Virtual Environment
-   Hyper-V Monitoring
-   Interface Monitoring
-   Layer 2 Discovery
-   MS SQL Monitoring and CLI Monitoring
-   Multi-Site/ Distributed Network Monitoring
-   Network Discovery
-   Schedule Discovery
-   Single Node Discovery
-   SNMP Monitoring
-   WMI Monitoring

Value for money

4.6 (290)

4.6

Based on 290 reviews

## Integrations

[

Slack](https://www.capterra.com/p/135003/Slack/)[

Jira](https://www.capterra.com/p/19319/JIRA/)[

Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[

Freshdesk](https://www.capterra.com/p/124981/Freshdesk/)[

ServiceNow](https://www.capterra.com/p/254088/ServiceNow/)[

ManageEngine Applications Manager](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/)[

ManageEngine ServiceDesk Plus](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/)[

Grafana](https://www.capterra.com/p/196036/Grafana-Enterprise/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.6 (309)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (309)

4.6

Based on 309 reviews

## User reviews

Overall rating

4.6

Based on 319 reviews

Filter by rating

5(188)

4(125)

3(6)

2(0)

1(0)

Mentioned topic

Sorted by most recent

BG

Bryan G.

Manager

Information Technology and Services

### "Great Product"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

July 30, 2026

Easy setup, adding items to monitor is very easy and able to separate with credentials. Adding nodes was easy and good integration with Nutanix

Pros

Easy setup, adding items to monitor is very easy and able to separate with credentials, like the product

Cons

Seems a little hard to find the section or way of doing a few items. Also like for better reports like show SQL version on servers

Switched from

[SolarWinds Network Configuration Manager](https://www.capterra.com/p/216635/SolarWinds-Network-Configuration-Monitor/)

cost of the product and support not impressed

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

SK

SUNDARAN K.

citno hardware support

Financial Services

### "Reliable and Comprehensive IT Infrastructure Monitoring Solution"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

July 29, 2026

We have had a very positive experience using ManageEngine OpManager for monitoring our IT infrastructure. It provides real-time visibility into the health and performance of servers, switches, routers, virtual machines, and network devices. The proactive alerts help us resolve issues before they impact users, reducing downtime and improving operational efficiency. The customizable dashboards and detailed reports make day-to-day monitoring simple and effective. Overall, it is a reliable and valuable solution for IT administrators.

Pros

ManageEngine OpManager is an excellent network and infrastructure monitoring solution. It offers an intuitive interface, easy deployment, and comprehensive monitoring for servers, network devices, virtual machines, and applications. The alerting system is reliable, dashboards are highly customizable, and the reporting features help identify issues proactively. Integration with SNMP, WMI, VMware, Hyper-V, and other technologies makes infrastructure management much easier.

Cons

While the product is feature-rich, some advanced configuration options have a learning curve. Initial setup for large environments can take time, and a few advanced features are available only in higher editions. Overall, these are minor limitations considering the capabilities it provides.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SI

Shahab I.

Manager, IT Operations

Media Production

### "Manager, IT Operations"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 24, 2026

We have been using it for 3 years now. Very good experience. It is easy to be managed and supported by front-line support and back-end support.

Pros

Overall very good experience with ManageEngine OpManager. We are using it to monitor our Azure and GCP instances. Very user-friendly and easy to create dashboards for frontline support.

Cons

It would be great if we can get better support for monitoring Kubernetes clusters and detail logging and alerting.

Switched from

[SolarWinds Service Desk](https://www.capterra.com/p/129478/Solarwinds-Service-Desk/)

We switched due to security and cost concerns from the previous provider.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

sourabh P.

Sr system administrator

Renewables & Environment

### "Reliable and Easy-to-Use Network Monitoring Solution"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

July 24, 2026

Overall, my experience with ManageEngine OpManager has been positive. It provides reliable network and infrastructure monitoring, real-time alerts, and a user-friendly interface that helps identify and resolve issues quickly. The centralized dashboard improves visibility across the IT environment, making day-to-day monitoring and management more efficient.

Pros

I liked the centralized monitoring dashboard, real-time alerts, and easy device management. It provides good visibility into servers, network devices, and applications, helping us identify and resolve issues quickly.

Cons

I liked least that the product can consume significant resources in larger deployments, and troubleshooting agent or discovery issues may require additional effort. However, once configured properly, it works reliably.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MD

Matthew D.

Cybersecurity Specialist

Financial Services

### "UI Feels Nice"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

July 20, 2026

Feels good so far. I haven't identified anything that doesn't work yet, or anything that is annoying.

Pros

Web UI seems to have a snappy front end with good organization. It feels intuitive to use. Better than Solarwinds UI.

Cons

Kind of confusing where to find certain things so I end up searching around a lot. I really like Palo Alto's Global Search feature. I would like something similar implemented and readily available at all times in the UI.

Switched from

[SolarWinds Network Configuration Manager](https://www.capterra.com/p/216635/SolarWinds-Network-Configuration-Monitor/)

Pricing, Solarwinds made their costs go way up

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MR

Miguel R.

Ciberseguridad

Financial Services

### "Una solución robusta y confiable para el monitoreo de infraestructura de TI"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

July 15, 2026

Mi experiencia general con ManageEngine OpManager ha sido muy satisfactoria. La herramienta ha permitido mejorar significativamente la visibilidad del estado de la infraestructura tecnológica, facilitando el monitoreo continuo de dispositivos de red, servidores y servicios críticos desde una única consola. En conjunto, considero que OpManager es una solución madura y estable, con una amplia variedad de funcionalidades que aportan un gran valor a la gestión y al monitoreo de las infraestructuras de TI.

Pros

Para este punto lo voy a listar: Monitoreo integral de dispositivos de red, servidores, máquinas virtuales y otros componentes de infraestructura. Fácil de administrar. Excelente sistema de monitoreo en tiempo real con alertas proactivas. Buena integración con otras soluciones de ManageEngine. Escalable para organizaciones de diferentes tamaños.

Cons

Algunas configuraciones avanzadas requieren experiencia y una curva de aprendizaje mayor. La interfaz podría modernizarse en algunos módulos. Es recomendable dedicar tiempo al ajuste inicial de los umbrales de alerta para evitar notificaciones excesivas.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Syed Moiz A.

Manager Networks

Information Technology and Services

### "Leading Enterprise Monitoring solution"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

July 10, 2026

Overall, we are satisfied with this product. Its a comprehensive enterprise monitoring solution with deep drive monitoring functionality.

Pros

The graphical representation of traffic whether it is physical interface or virtual. The trends to view the graphs is really amazing.

Cons

The credentials addition feature like SNMPv3. When we try to add devices other than Cisco, we need to do some modifications in the snmp credentials.

Switched from

[Network Performance Monitor](https://www.capterra.com/p/146805/Network-Performance-Monitor/)

Due to high cost and same features are available in the OPManager

Alternatives considered

[Datadog](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/)

Reasons for choosing ManageEngine OpManager

Its enterprise addition provides all the features set.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AA

Ahmad A.

IT Infrastructure Assistant Manager

Banking

### "Reliable monitoring solution for servers and network devices"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

July 9, 2026

Good alerting and monitoring solution that is user friendly and easy to use and navigate, it provides oveall infrastructure visibility

Pros

User friendly monitoring dashboards, good alerting, good visibility for infrastructure assets and devices

Cons

Initial configuration and tuning takes time, and additional licenses are needed for some good features

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Suraj K.

Sr System Engineew

Information Services

### "Reliable Network Monitoring with Good Visibility"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

July 7, 2026

Overall, my experience with ManageEngine OpManager has been positive. It has helped us centralize monitoring for servers, network devices, and other critical infrastructure, making it easier to identify performance issues before they affect end users. The real-time monitoring, alerting, and reporting features have reduced the time required to troubleshoot problems and improved overall visibility into the environment. The product has been stable in day-to-day operations, and once it was properly configured, it required relatively little maintenance. The customization options for dashboards, notifications, and reports allowed us to adapt the platform to our operational needs. Although the initial configuration and alert tuning took some effort, the long-term benefits outweighed that investment. Overall, I consider it a reliable network monitoring solution that has helped improve operational efficiency and reduce unplanned downtime.

Pros

What I liked most about ManageEngine OpManager was how easy it made day-to-day infrastructure monitoring. Instead of logging into different systems to check the health of servers, network devices, and applications, I could see everything from a single dashboard. The alerts were useful because they helped us identify issues before users started reporting them, which reduced downtime. Another feature I appreciated was the customization. We were able to create dashboards and reports that matched our environment instead of relying only on the default views. The network maps and performance graphs also made troubleshooting much faster, especially when investigating bandwidth or device-related issues. Overall, it provided a good balance between functionality and ease of use. It has plenty of advanced capabilities, but the interface is straightforward enough that new team members can get comfortable with it without a long learning curve.

Cons

One area that could be improved is the initial setup and fine-tuning. While the installation itself is straightforward, configuring monitoring policies, thresholds, and notifications for a large environment takes time. We also had to spend some effort filtering alerts to avoid unnecessary notifications. The interface is generally easy to use, but some advanced settings are spread across different sections, so finding specific configuration options isn't always intuitive. Reporting is useful, but I would like to see more modern report templates and greater flexibility when creating custom reports without relying on multiple configuration steps. These weren't major issues, but improving the configuration experience and simplifying some administrative tasks would make the product even better.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SK

Shivam K.

Tool Lead

Information Technology and Services

### "Live working with Op Manager from 2023"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 1, 2026

Over all my experience is very good but please improve the slowness and identify the SNMP failure reasons.

Pros

Ease of Use Learning Curve Security Alerts Customization Device Management Setup

Cons

All features are very except one or two 1st if SNMP credential Fails there is very big challenge to identify where we are doing wrong. 2nd Console working slow if we click 2, 3 times on a option it is not working and it gets long time to come in a same position.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/251336/ManageEngine-OpManager/reviews/)

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