# ManageEngine OpManager Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about ManageEngine OpManager Software - reviews, pricing plans, popular comparisons to other Network Monitoring products and more. Source: https://www.capterra.com/p/168854/ManageEngine-OpManager --- # ManageEngine OpManager Software Review 2026: Features, Integrations, Pros & Cons Last updated on June 22, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) ManageEngine OpManager ## What is ManageEngine OpManager? ManageEngine OpManager is a comprehensive network monitoring solution that helps you keep track of the health and performance of your network devices, servers, and applications. It helps large enterprises, service providers, and SMEs manage their data centers & IT infrastructure efficiently and cost effectively. OpManager provides real-time monitoring, alerting, and reporting capabilities, allowing you to proactively identify and resolve potential issues before they impact your business. ## What is ManageEngine OpManager used for? [Network Monitoring](https://www.capterra.com/network-monitoring-software/)[Server Monitoring](https://www.capterra.com/server-monitoring-software/)[Network Management](https://www.capterra.com/network-management-software/) Recognitions Shortlist Overall rating Based on 307 user reviews Reviews sentiment Positive 98% Neutral 2% Negative 0% Pros & cons Comprehensive real-time monitoring tools Highly customizable visual dashboards Recurring bugs and maintenance issues Starting price $95 Flat Rate, Per Year Free trial available Capterra Shortlist charts the highest-rated and most popular products... - IT Management / 2026 - Managed Service Providers (MSP) / 2026 - Network Monitoring / 2026 - Server Management / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## ManageEngine OpManager alternatives Highest Rated [4.7 (351)](https://www.capterra.com/p/168192/Site24x7/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.5 (92)](https://www.capterra.com/p/172324/NetFlow-Analyzer/reviews/) Starting price $245.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.4 (129)](https://www.capterra.com/p/172325/ManageEngine-OpUtils/reviews/) Starting price $138.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.4 (73)](https://www.capterra.com/p/212602/ManageEngine-OpManager-MSP/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/251336/ManageEngine-OpManager/alternatives/) ## FAQs about ManageEngine OpManager Overview ### What problems does ManageEngine OpManager solve? ManageEngine OpManager helps IT operations, network administrators, and NOC teams solve fragmented infrastructure visibility, slow fault detection, and manual troubleshooting by centralizing monitoring of servers, network devices, VMs, bandwidth, and services. Real-time alerts, customizable dashboards, and reporting reduce downtime, speed incident response, and simplify multi-site network management. Answer based on 189 reviews Overview ### Which roles and teams benefit most from ManageEngine OpManager? ManageEngine OpManager is most used by IT managers, network administrators, systems engineers, and IT support teams that need continuous visibility into infrastructure health. IT leaders and CTOs use it to track performance and reduce downtime, while project and operations managers rely on dashboards, alerts, and reporting to support planning and service reliability. Answer based on 283 reviews Overview ### What company size and industries is ManageEngine OpManager built for? ManageEngine OpManager is built for midsize businesses first, with 35% of reviewers, and most commonly used in Information Technology and Services at 13%. It serves admins handling network, server, bandwidth, configuration, capacity planning, fault diagnosis, and troubleshooting, while also fitting small businesses at 33%, enterprises at 32%, and Financial Services and Education Management. Answer based on 286 reviews Features and Usability ### What are the key features of ManageEngine OpManager? ManageEngine OpManager includes core network monitoring and server monitoring with SNMP-based performance tracking, device auto discovery, and centralized device management. Differentiating features include customizable dashboards, real-time alerts and notifications, and reporting for bandwidth, CPU, memory, and uptime trends. It also supports multi-vendor environments, virtual machines, and business views. Answer based on 107 reviews Pricing ### How much does it cost and what fees or limitations are included? ManageEngine OpManager starts at $95/year flat rate for Standard Edition, with Professional at 145/year and Enterprise at 4,595/year; perpetual licenses start at 245, 345, and 11,545. A free version and free trial are available. Reviewers often call it good value, though some find licensing confusing and add-ons expensive. Answer based on 30 reviews Integrations ### Which third-party tools and platforms does ManageEngine OpManager integrate with? ManageEngine OpManager integrates with 10 third-party tools and platforms, including ManageEngine ServiceDesk Plus, ManageEngine Applications Manager, Jira, Cisco Meraki, OpUtils, ServiceNow, Microsoft Teams, Slack, Freshdesk, and Grafana. These integrations span IT service management, collaboration, monitoring, and network operations. Answer based on 27 reviews Getting Started and Support ### What training and onboarding options does ManageEngine OpManager offer? ManageEngine OpManager provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars share scheduled product information, documentation offers written reference material, and videos provide self-paced learning. Answer based on 8 reviews Getting Started and Support ### What customer support options does ManageEngine OpManager offer, and how do users rate the experience? ManageEngine OpManager offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users often describe support as quick, helpful, and knowledgeable, especially through chat and tickets, with strong follow-up. Some report inconsistent answers, slower response times, and occasional difficulty getting issues fully resolved or arranged for remote sessions. Answer based on 47 reviews Security ### How does ManageEngine OpManager handle data security and access control? ManageEngine OpManager uses role-based access controls, SNMP v3 AES security profiles, and centralized, real-time monitoring with configurable alerts to help protect infrastructure data. Reviewers also highlight regular fixes for security flaws. However, advanced and granular access management can feel limited, permissions for large teams take time, and security settings must be configured carefully. Answer based on 16 reviews ## Who uses ManageEngine OpManager? Based on Capterra reviews from the past year Talk to a software expert to get a free software list tailored to your business needs Company size Based on 110 reviews 100% 75% 50% 25% Smallbusiness Midsizebusinesses Enterprise Top job functions Based on 110 reviews IT & Software Development 51% IT & Software Development 51% Administrative 26% Engineering 7% Consulting 4% Others 12% Top industries Based on 110 reviews Information Technology and Services 36% Financial Services 22% Education Management 18% Banking 13% Other 11% ## Pros and Cons Comprehensive real-time monitoring tools 91% positive reviews out of 93 Most reviewers describe network monitoring as robust, offering centralized, real-time visibility and proactive issue detection across devices. Jitendra T It analysts, 51 - 200 employees. "The tool offers comprehensive network monitoring with an intuitive interface, making it easy to manage devices, track performance, and detect issues proactively." Recurring bugs and maintenance issues 50% negative reviews out of 42 Some reviewers report persistent bugs, patch-related errors, and maintenance inconsistencies that occasionally disrupt workflows and reliability. David H IT Administrator, 51 - 200 employees. "How many patches there can be and I sometimes run into installation errors with patches." Highly customizable visual dashboards 90% positive reviews out of 48 Most reviewers appreciate the dashboard’s flexibility, enabling quick visualization of network health and efficient troubleshooting. Ajit S IT Services Manager, 51 - 200 employees. "The customizable, user-friendly dashboard lets you quickly visualize key network metrics and alerts, streamlining the monitoring process across networks, servers, and applications, with proactive notifications that help preemptively address issues." Streamlined deployment and configuration 93% positive reviews out of 42 Most reviewers find setup and deployment straightforward, with intuitive configuration and rapid onboarding for diverse environments. Milind N CTO, 51 - 200 employees. "Simple and easy to manage Dashboard and Easy to configure , Installation is simple alternatively SAAS on Cloud Model helps to get it onboarded very fast." ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Alerts/Notifications 4.6 (157) 89.81% of 157 reviewers that rated this feature as important or highly important It gives you flexible, real-time notifications through email, SMS, and integrations like Netcool. Users think the alerts are fast, reliable, and easy to customize, helping you respond quickly to issues and reduce downtime with timely, actionable information. Server Monitoring 4.7 (151) 92.05% of 151 reviewers that rated this feature as important or highly important With this capability, you can easily track server health, performance, and resource usage across platforms like Windows and Linux. Reviewers appreciate the structured templates, quick setup, and proactive monitoring that helps prevent outages and keeps critical services running smoothly. Real-Time Monitoring 4.6 (144) 93.75% of 144 reviewers that rated this feature as important or highly important ManageEngine OpManager offers real-time visibility into network and server status, with customizable dashboards and instant alerts. Reviewers indicate this helps you detect problems immediately, minimize downtime, and maintain infrastructure stability with up-to-the-minute information. Dashboard 4.6 (108) 85.19% of 108 reviewers that rated this feature as important or highly important Assembly of graphs and charts for visualizing and tracking statistics/metrics Remote Monitoring & Management 4.5 (98) 91.84% of 98 reviewers that rated this feature as important or highly important Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications Real-Time Data 4.7 (70) 95.71% of 70 reviewers that rated this feature as important or highly important Receive data and information in real time ManageEngine OpManager 134 features Define levels of authorization for access to specific files or systems Integrates with Active Directory Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and report on everything that happens within the system or network Track and document all activities across devices, networks, and other systems Software program that continuously adjusts its behavior based on observed data System alerts about the need to escalate an issue or request It gives you flexible, real-time notifications through email, SMS, and integrations like Netcool. Users think the alerts are fast, reliable, and easy to customize, helping you respond quickly to issues and reduce downtime with timely, actionable information. Application programming interface that allows for integration with other systems/databases Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes A record of all activities within the system, including user access, changes made, etc. Verify the identity of users/devices to enable secure access Automatically create schedules based on business needs or employee availability and qualifications Data is backed up automatically to prevent data loss Automatic configuration of devices/instances without manual intervention Create backups and provide methods to recover deleted/lost data Measure the actual bandwidth available on a local network (LAN or WiFi) The creation of a bug/issue ticket, submitted by a team member, customer or end user Track and manage schedules and meetings via an integrated calendar Monitor service demand and performance to plan for adequate resources that meet business needs Determine and plan production capacity based on changing demands Track and monitor efficient handling of all changes/transitions Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Provides a channel for team members to share media files, communicate, and work together A way to visually represent data where different categories of items are marked with different colors Track and manage adherence to policies for any service, product, process, or supplier Track and report regulatory data to either internal management or external stakeholders Configure existing workflows to meet your organization's needs Identify component attributes like servers, hardware, software, and manage relationships across all services Conduct tracking and assessment of application and device behavior without breaks or interruptions Monitor performance details involving CPU/memory utilization Manage usernames, account numbers, passwords, biometric data, public access keys, and other documentation Alter the layout and content of dashboards Alter the layout and content of reports Assembly of graphs and charts for visualizing and tracking statistics/metrics Creation and customization of dashboards Automatically retrieve and pull information from documents, websites, images, data sets, and other sources Import and export data to and from software applications Track the management and flow of data throughout the organization Manage and store data in a database Graphical representation of data Supports common databases such as MySQL and Oracle Protect networks against DDoS (Distributed denial-of-service) attacks Track and manage task relationships and dependencies Platform to achieve application and desktop virtualization Automatically scan the network for devices and take pre-defined actions upon discovery Access client's system information, including hardware and software configuration, to perform diagnostics Plan and implement business continuity measures in case of unforeseen events Track unplanned equipment or network failures Assemble applications and processes by dragging over and arranging pre-built components Receive and/or send email notifications for urgent updates, requests, or other information A chronological record of actions or occurrences within a network, software, or process Create, save, and store files Gain insights into the health of employees, equipment, registered instances or any other organizational asset to check their status Mapping model in which the network map is organized and visualized as a tree-like structure Compliant with HIPAA, which sets standards for sensitive patient data protection Review data from past periods to reveal recurring tendencies Manage and track all disruptions and incidents Track and visualize the location of incidents Track and manage inventory levels to maintain proper supply Monitor the IP addresses of the incoming traffic Inspecting the issue resolution process for compliance with related systems and regulatory guidelines Identify and respond to unexpected problems or failures (ie. "negative events") Gather metrics to assess the performance of IT infrastructure and network in real-time Tracking KPIs over a certain period to assess helpdesk issues, ticket status & resolution, costs and revenue stats, assets usage & more Process of distributing a set of tasks over a set of resources, with the aim of making their overall processing more efficient Mapping model based on the geographic location of users Schedule predetermined or ad hoc maintenance services and labor requests Export a map or layout to share Notifications via mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user Support multiple types of devices Monitor networks, websites, or other assets across multiple locations Two-way actions and communication between multiple users in real time Run tests on a network to find the root cause of network issues Network topology maps providing infrastructure visualization for devices, connections, configurations, etc. Tracks and makes accessible data on the health of servers and other network components. Monitor and manage resource utilization for network infrastructure Creating a target map or mapping model that meets the needs and requirements of a user, network, or workflow Organize and manage the accomplishments and development of employees or performance of applications or systems A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Monitoring and measurement of relevant metrics to assess the performance of IT resources Create, manage, and track policies and procedures within an organization Predict future data based on historical data sets Arrange tasks based on the level of priority or urgency Analyze and gain insights into data in real-time Receive data and information in real time ManageEngine OpManager offers real-time visibility into network and server status, with customizable dashboards and instant alerts. Reviewers indicate this helps you detect problems immediately, minimize downtime, and maintain infrastructure stability with up-to-the-minute information. Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Receive system updates as soon as any changes are made Creating relationships between different IT assets to define their status and dependencies in a network Identify and orchestrate execution of actions needed to restore systems to optimal conditions Access work applications remotely, for when working away from the office and/or traveling Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Planning and managing of resources and procedures to mitigate the impact of events and incidents Notifying as a warning or reminder of a potential or imminent hazard Set & manage permission levels based on user roles and restrict access to only authorized individuals Identify and analyse the reasons behind accidents Directing traffic in a circular pattern such as round robin pattern to each load balancer node in succession Plan availability and assign specific time slots for tasks and resources Search and filter data across systems to locate required information by entering keywords or certain criteria Securely stores data to prevent data loss or breaches At least a username and password is required to access the system Manage and control the security aspects of an organization's digital assets, resources, and operations Includes firewalls, intrusion detection, and network-based antivirus programs to provide security against online threats Dynamic maps that update whenever network changes are made With this capability, you can easily track server health, performance, and resource usage across platforms like Windows and Linux. Reviewers appreciate the structured templates, quick setup, and proactive monitoring that helps prevent outages and keeps critical services running smoothly. Set and monitor service level agreements to ensure timely response and resolution Internet standard protocol for collecting information about managed devices on a network Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Track the status over time for a request, process, asset, or transaction Addition of necessary external data, applications, tools, or features Set up connections to third-party platforms to improve business processes Alerts for when traffic utilization or network performance deviates from pre-defined threshold settings Track, manage, or resolve user requests and IT incidents/issues Review data from past periods to reveal recurring tendencies and predict future performance Take actions to troubleshoot issues for networks, devices, etc. Extra layer of security that requires not only a password and username but also something specific to that user Track the availability time for a designated network or website over a given period of time Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Track revisions and updates made to files and navigate between different versions Track and manage virtual machines (VMs) running on physical host machines Create images of a virtual machine at a specific point in time as a state to revert to if needed Create a virtual version of operating systems, storage devices, or computer network resources Interact with data visualization elements, such as charts and graphs, to drill down into data Process of visually navigating data and applying analytics to detect patterns, gain insight, and answer specific business queries. Discover patch statuses and vulnerabilities Monitor the IP addresses of the incoming traffic Collect and analyze traffic data about website visitors Streamlining repetitive tasks and activities through automated and predefined workflows Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.6 (302) 4.6 Based on 302 reviews ## Pricing Value for money 4.6 (278) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/251336/ManageEngine-OpManager/pricing/) Standard Edition $95.00 Flat Rate,Per Year It includes: - Availability Monitoring - CSV Discovery - Interface Monitoring - Network Discovery - Single Node Discovery - SNMP Monitoring - WMI Monitoring and CLI Monitoring Professional Edition $145.00 Flat Rate,Per Year It includes: - Availability Monitoring - CSV Discovery - Hyper-V Monitoring and CLI Monitoring - Interface Monitoring - Layer 2 Discovery - Network Discovery - Schedule Discovery - Single Node Discovery - SNMP Monitoring - WMI Monitoring Enterprise (Base Product) $4,595 Flat Rate,Per Year It includes: - Availability Monitoring - CSV Discovery - Discovery of Virtual Environment - Hyper-V Monitoring - Interface Monitoring - Layer 2 Discovery - MS SQL Monitoring and CLI Monitoring - Multi-Site/ Distributed Network Monitoring - Network Discovery - Schedule Discovery - Single Node Discovery - SNMP Monitoring - WMI Monitoring Value for money 4.6 (278) 4.6 Based on 278 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Jira](https://www.capterra.com/p/19319/JIRA/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ Freshdesk](https://www.capterra.com/p/124981/Freshdesk/)[ ServiceNow](https://www.capterra.com/p/254088/ServiceNow/)[ ManageEngine Applications Manager](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/)[ Grafana](https://www.capterra.com/p/196036/Grafana-Enterprise/)[ Ansible Tower](https://www.capterra.com/p/149875/Ansible-Tower/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (297) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (297) 4.5 Based on 297 reviews ## User reviews Overall rating 4.6 Based on 307 reviews Filter by rating 5(178) 4(123) 3(6) 2(0) 1(0) Mentioned topic Sorted by most recent FK Faraz K. Team Lead Network Security Legal Services ### "Replacing Solarwinds with OpManager" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 June 22, 2026 The product seems very mature in terms or everyday usage. UI is significantly faster than our previous solution. Pros Very easy to sue compared to the competition. It was a fairly smooth ride from setup to the GUI access. There is an option or a solution for almost anything related to device management and customization. We were able to implement the whole solution with minimal training. Not a steep learning curve at all. Cons So far I haven't found anything major that could affect the decision of replacing our existing network monitoring solution with Opmanager. Switched from [Network Performance Monitor](https://www.capterra.com/p/146805/Network-Performance-Monitor/) [SolarWinds Network Configuration Manager](https://www.capterra.com/p/216635/SolarWinds-Network-Configuration-Monitor/) Recent critical security vulnerabilities and unjustified high cost. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. FM Faith M. Service Delivery Manager Information Technology and Services ### "Intriguing " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 June 18, 2026 It is easy to install, operate and integrate . I highly recommend it to everyone in the IT industry as well Pros The scalability and that you can monitor and control the bandwidth on premises and on cloud . It is secured. Cons Nothing, it works well even with legacy applications. It can easily be integrated and securely use too. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. WL Wisani Lasie C. Intern Training Information Technology and Services ### "Strong monitoring tool with setup hurdles" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 June 18, 2026 My overall experience with ManageEngine OpManager was a mix of strong functionality and some frustrating limitations. Pros The standout feature of ManageEngine OpManager is its ability to provide comprehensive, real-time network and server monitoring with proactive fault detection and easy-to-use dashboards, making it especially valuable for IT teams managing complex hybrid environments. Cons The least liked aspects of ManageEngine OpManager are its complex setup, limited cloud support, confusing pricing, and performance slowdowns on very large networks. These drawbacks make it harder for IT teams to scale or deploy quickly despite its strong monitoring capabilities. Switched from [Office Chat](https://www.capterra.com/p/226272/Office-Chat/) The dashboard in ManageEngine OpManager is not considered “critical” because it mainly serves as a visual layer for monitoring rather than being the engine that drives alerts, fault detection, or automated actions. The real value lies in OpManager’s monitoring, fault management, and scalability features, while dashboards are more about convenience and presentation. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ON Ofentse N. IT SECURITY ADMINISTRATOR Retail ### "OPManager - Great network monitoring tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 18, 2026 My overall experience with ManageEngine OpManager has been excellent. It is a reliable and feature-rich monitoring solution that provides comprehensive visibility across our network and IT infrastructure. The platform is easy to use, highly configurable, and helps streamline monitoring and incident response processes. In addition, the ManageEngine roadshows and product sessions have been informative and valuable, providing useful insights into new features, best practices, and the future direction of the platform. I would highly recommend OpManager to organizations looking for a robust infrastructure monitoring solution. Pros ManageEngine OpManager provides excellent visibility into our IT infrastructure through a centralized and intuitive dashboard. The SNMP monitoring capabilities, asset management, and device monitoring features make it easy to proactively identify and address issues before they impact users. The platform is highly customizable, easy to configure, and offers valuable insights that help improve operational efficiency and uptime. Cons Overall, my experience has been very positive. One area that could be enhanced further is the integration of more advanced AI-driven capabilities for predictive analytics, root cause analysis, and actionable insights. While the current monitoring and reporting features are strong, additional AI functionality could help administrators identify trends and potential issues even faster. It is encouraging to see that these capabilities are being introduced with OpManager Nexus. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AH Athenkosi H. Service Management Government Administration ### "Good presentation " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 June 18, 2026 Pros Automation and AIOps: Includes powerful workflow automation for repetitive tasks and smart AI tools that can replace manual troubleshooting for basic support roles Cons Agentless Monitoring: Uses standard protocols (like SNMP and WMI) to automatically discover and map network devices, eliminating the need to install software on every single endpoint Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RS Rob S. IT Support Retail ### "Review of Opsmanager" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 18, 2026 Overall the experience is a positive one. I have only just scratched the surface of its capabilities. Pros I liked the ease of use once you know how to set it up. The customisation options are very fast aswell as the asset management tools Cons The learning curve for knowing how to set the system up however once you get to grips with it then it becomes easier Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PK Parvendra K. Pre-Sales Manager Information Technology and Services ### "Best Solution for Network Monitoring Solution" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 18, 2026 My overall experience with ManageEngine OpManager has been very positive. I am working on this product as well to enhanced better monitoring. OpManager has proven to be a valuable tool for improving network visibility, reducing downtime, and streamlining IT operations. Pros ManageEngine OpManager is its comprehensive monitoring tool, which provides real-time visibility into network devices, servers, applications, and virtual environments through a centralized dashboard. We can create customizable dashboards and reporting as per our requirements in this product. Additionally, the intuitive interface and scalable architecture make it suitable for both small and large IT environments. Cons Some advanced features and integrations may require separate modules or additional licensing, which can increase overall costs for organizations with more complex monitoring requirements. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JW Jason W. Infrastructure Support Construction ### "Mapping In OP Manager" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 June 17, 2026 Overall the experience is good. As we only use a subset of features it would be good to be able to turn off alot of things to make the ineterface less cluttered Pros Mapping Of Sites is really good to be able to view physical topology of site and see in real time broken links Cons the mapping feature could use some work to make it look a bit more professional. Icons for devices need updating or the ability to have your own icons. Navigation of map is a bit clumsy. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RS Richard S. Network Admin Computer Networking ### "Very usefull and practical software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 June 16, 2026 It was very easy to setup and configure all the componets. Alerts were easy to setup up. We have the business view maps displayed on a 15" TV in the office. Pros Opmanager overall does what I need it to do. For the price the software can do so much. It is not just a monitoring tool. We have Opmanager intergrated with Servicedesk Plus and Log360. We can get an email for just about any alert. Cons I guess the only thing I would chang is the interface could be updated but I am more concerened with what OpManager can do and the price. Alternatives considered [SolarWinds Service Desk](https://www.capterra.com/p/129478/Solarwinds-Service-Desk/) Reasons for choosing ManageEngine OpManager Price was tripple the amount and that was for fewer options. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BC Brian C. Head of IT Medical Devices ### "A game changer" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 June 16, 2026 Very positive so far. Allows for small teams with minimal knowledge of the infrastructure to take a view on the health of it. Pros It has provided us with much more Visibility and alerting on the state of our Infrastructure than we previously had and in so doing has proved it's worth Cons It took quite a bit of configuration and fine tuning of alerting which we had to lean on a 3rd party to assist us with Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. 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