Best For

Admins who are looking into network management, server management, bandwidth management, configuration management, network capacity planning, fault diagnostic and troubleshooting.

Product Details

ManageEngine OpManager is an integrated network management platform that helps large enterprises, service providers, and SMEs manage their data centers & IT infrastructure efficiently and cost effectively. It offers network performance monitoring, physical and virtual server monitoring, traffic analysis, configuration management, firewall log management and IP address management. It provides business view, email/sms based alerts, workflow automation, customized reports and combined snapshot view

Contact Details

ManageEngine

http://www.manageengine.com

Founded in 1996

Located in India

Switch Snapshot Page
Switch Snapshot Page
Switch Snapshot Page
HyperV Performance Metric
Business Views
Router Snapshot Page
Main Dashboard

Starting Price

Free Trial

Platform

  • Installed - Mac
  • Cloud, SaaS, Web
  • Installed - Windows
  • Mobile - iOS Native
  • Mobile - Android Native

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation

Support

  • Business Hours
  • Online

ManageEngine OpManager Features

Bandwidth Monitoring
Baseline Manager
Dashboard
IP Address Monitoring
Internet Usage Monitoring
Network Diagnosis
Network Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting
Audit Trail
Behavior-Based Acceleration
Cross Reference System
Device Auto Discovery
Diagnostic Testing
Import/Export Data
JCL Management
Multi-Platform
Multi-User
Power Management
Sarbanes-Oxley Compliance
Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring
Authentication
Automatic Configuration
Content Caching
Content Routing
Data Compression
Health Monitoring
Predefined Protocols
Redundancy Checking
Reverse Proxy
SSL Offload
Schedulers
Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Project Management
Remote Access
Remote Systems Monitoring
Scheduling
CPU Monitoring
Credential Management
Database Servers
Email Monitoring
Event Logs
History Tracking
Patch Management
Scheduling
User Activity Monitoring
Virtual Machine Monitoring
Archiving & Retention
Capacity Monitoring
Data Mobility
Desktop Virtualization
Disaster Recovery
Namespace Management
Performance Management
Version Control
Virtual Machine Monitoring

ManageEngine OpManager Reviews

Overall
4.5/5
Ease of Use
4/5
Customer Service
4.5/5

Showing Most Helpful

Showing 21 of 21 reviews

Showing Most Helpful

Showing 21 of 21 reviews

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Rating
Company Size
Reviewer's Role
Length of Use
Frequency of Use
Anthony H.
Service Desk Manager
Financial Services, 201-500 employees
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
4/5
Customer Service
4/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
February 25, 2019

“OpManager - Just works”

OverallWe needed a product that we could tie in network optimization with an ability to monitor multiple systems. OpManager fits the bill in many ways. We can use OpManager to keep track of our networked UPS devices, so that when there is any latency, load, failures, etc. that we can proactively act on them. We can use OpManager to create layer2 maps of our different locations for audit purposes. We use it to display a NOC Dashboard for our data Center. The ability to implement the product easily and give it purpose was immediate. We have found that the product has paid for itself with maintained uptime monitoring as well as response time decrease. We had a single application that was necessary to run on a server to process an automated filing process to occur. This application failed at 8:00 Monday. At 8:01 we identified the issue before anyone knew what happened and it did not disrupt the business. This timeliness is key when our members depend on our response time.
Pros3d Visualization of our server room with live visuals of server status ability to workflow jobs and servers. ability to map the workflow to better problem solve when issues arise. NOC board for our data center Layer 2 mapping of our remote locations
ConsWhile the appearance of the product is clean, it has a clunky feel. Moving between the application has slowness Not entirely user friendly
Reviewer Source 
Source: Capterra
February 25, 2019
Reski A.
IT Operation
Financial Services, 1001-5000 employees
Used the software for: 1-2 years
Overall Rating
4/5
Ease of Use
3/5
Customer Service
5/5
Features
4/5
Value for Money
3/5
Likelihood to Recommend
7/10
Reviewer Source 
Source: Capterra
April 14, 2019

“If you want to understand your IT infrastructure more clearly, use this application”

OverallThis application makes monitoring many infrastructure simple to the user-friendly dashboard, If you want to understand your IT infrastructure more clearly, then take a look at the ManageEngine OpManager
Pros- As you've seen, this application has the ability to greatly simplify the way most businesses manage IT. And, the tools deliver value to operations experts, service managers, IT planners and the executive. The business-centric dashboard will deliver value to managers who want assurance that critical business functions are online. - The focus on business-context also means that staff can more easily understand the impact of outages, enabling them to prioritize their work on mission-critical systems, and simplify the IT workflow.
ConsI have used Manage Engine IT360, software development cannot be predicted, so when calculating the annual budget, the price of software updates is much more expensive because the price of the license changes the functionality needed
Reviewer Source 
Source: Capterra
April 14, 2019
Nicholas C.
Infrastructure Supervisor
Printing, 1001-5000 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
October 17, 2018

“Great UI with most of the features you'd want for monitoring!”

OverallOverall it is a very good product for the price. Most other good monitoring software is a subsciption based model, so for our organization, the upfront cost plus the yoy support costs were much more doable. The interface is easy enough to use for my admins and it mostly covers all the bases our last product did.
ProsThe thing I like the most is the interface, as well as the segmentation of various objects. The interface is easy enough to use, but you can also get great depth out of the initial dashboards and graphs you're presented with. The reporting is also great, as long as you understand what you're looking at. The network management features and credential storage is also very good.
ConsThe product is deceptively simple. It looks very easy to use, but it is still a full and robust monitoring tool under the covers. So you'll need to take time to watch training videos and look at the documentation. You may even need to call support to find certain functionality if you're used to another product.
Reviewer Source 
Source: Capterra
October 17, 2018
Kevin J.
Revenue I/T Management Consultant
Government Administration, 51-200 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
4/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
September 5, 2018

“Wonderful Tool”

ProsA centralized manner to monitor servers, switches, routers, UPS devices, processes and databases. Easy to configure, monitor and set alarms.
ConsI'm a big fan of the Opmanager and many other ManageEngine applications. The only con I have is the customer service was a 9 instead of a 10.
Reviewer Source 
Source: Capterra
September 5, 2018
Damian C.
Network Engineer
Telecommunications, 201-500 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
3/5
Customer Service
4/5
Features
5/5
Value for Money
4/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
December 19, 2017

“I am a big fan of their suite on Network Management tools.”

ProsGreat software for Network Management. Easy to configure and deploy. Great customer service. Quick feedback on any issues.
ConsNot all MIB's are available for creating specialized alerts. Unable to delete SNMP custom trap processor, so in order to test a separate environment is required.
Reviewer Source 
Source: Capterra
December 19, 2017
Verified Reviewer
Mining & Metals, 1001-5000 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
4/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
December 11, 2018

“ManaEngine OpManager - Watching all your devices - 24/7”

OverallOpManager monitors our servers for up/down time, also logistical for resource management, like storage space, high utilization o0n RAM/CPU etc
ProsEase of installation and setup, configuring the monitors and SMS alerts
ConsThe current interface. The previous interface was more intuitive and easy to use
Reviewer Source 
Source: Capterra
December 11, 2018
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David G.
Administrador de sistemas
Unspecified
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
4/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
May 19, 2018

“It simplified my work.”

ProsIn my work, bandwidth is scarce and the amount of computers puts the entire infrastructure in an insane state. I found it easier to find problems in the cabling by looking at the MS that was between one group of computers and another, from the server. Being able to leave the scheduled tests and then be able to send the results to the mail has also helped me a lot to save time. I also managed to find applications that from time to time consumed a large amount of bandwidth, complementing a third-party program to mitigate that leak of resources. The installation and programming of the program was much faster than what they predict on their website.
ConsIn the short time I have using this program I have not yet found any disadvantage, until the use of program resources (processor and RAM) my server is only an "I3" and everything runs smoothly I really love this program.
Reviewer Source 
Source: Capterra
May 19, 2018
Avatar Image
Ashleigh C.
IT Specialist
Information Technology and Services, 10,001+ employees
Used the software for: 1-2 years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
4/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
August 2, 2018

“It is no doubt outstanding Network management software.”

ProsThis is a wonderful software that is frequently used by wide range of people for Network management. It's customer service is outstanding. If one faces any issues, it gives quick response and feedback to overcome that issues. It is very easy to install. It is user friendly and support mobile devices. It solves our problems quickly. We can check all the components once from a single place.
ConsThere are no downsides of this software. One can create specialized alerts but this software lacks some of the MBI's.
Reviewer Source 
Source: Capterra
August 2, 2018
Avatar Image
Roberth C.
Senior Engineer Network and System
51-200 employees
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
3/5
Customer Service
5/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
January 1, 2018

“Great tool too help business to get al component monitored in one place”

ProsEasy installation Web interface is friendly and support mobile devices Agentless integration with servers and network devices
ConsSNMP fails in some case may need more integration with MIB library when you require more information despite basic SNMP provide.
Reviewer Source 
Source: Capterra
January 1, 2018
Marc D.
ICT Manager
Food Production, 1001-5000 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
December 1, 2018

“A lot of functionality for network monitoring, alerting, troubleshooting.”

ProsThe toolset of ManageEngine is very complete and for a very competitive pricing you get all you need.
ConsThe latest rewrite of the GUI was giving some issues to find my way to the right functions but support was very helpful so don't forget to call them.
Reviewer Source 
Source: Capterra
December 1, 2018
Avatar Image
Gerson M.
IT Consultant
Unspecified
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
February 14, 2018

“Technical excellence that makes it stand out from the competition”

OverallMore product for the price. Better than the competition.
ProsThanks to OpManager we obtained a better visibility of the businesses, our network devices and servers. This has helped us to prevent and act quickly solving problems and downtime. The solution fulfilled all our expectations.
Consnothing negative. Price is always a problem when there is something you want so badly. However I can't deny that this software is excellent.
Reviewer Source 
Source: Capterra
February 14, 2018
David M.
Director of Technical Servcies
Information Technology and Services, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
3/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
April 19, 2018

“Manage Engine OpManager has Changed the way we manage our network.”

OverallWe stay on top of the state of our infrastructure with this product. Similar products don't have near the capabilities and nowhere near the price.
ProsThe absolute best part about ManageEngine is the automation and notifications. They go hand-in-hand and keep our staff aware of the state of the network.
ConsThe only real downside of implementing Manage Engine is the setup. That is the thing that makes this product unique and tailored to your network and infrastructure needs. So setting up a custom solution isn't really a BAD thing. It is quite the opposite.
Reviewer Source 
Source: Capterra
April 19, 2018
Jorge M.
CTO
Unspecified
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
4/5
Features
4/5
Value for Money
4/5
Source: Capterra
May 16, 2017

“Intuitive software - very easy to use”

ProsEasy to use Easy to configure to our needs A lot of pre configured templates that's are ready to use.
ConsNot friendly when you want to customize a template for specific use cases Sometimes it has minor errors that your work flow harder
Source: Capterra
May 16, 2017
Sachin P.
Dev Ops Engineer
10,001+ employees
Used the software for: 6-12 months
Overall Rating
4/5
Ease of Use
5/5
Customer Service
4/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: SoftwareAdvice
April 14, 2018

“Ease to use at the first go was why i chose this software.”

ProsOut of all the products that were told by us to try before settling on one, this one clearly takes the cake for being the most easy to use tool and learn quickly from. Keeps users fairly interested.
ConsInterface could have been a little better. Only if third party data integration and migration was supported then that would have taken over everything else for the whole user experience.
Reviewer Source 
Source: SoftwareAdvice
April 14, 2018
Chris A.
VP of IT
Unspecified
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
5/5
Customer Service
2/5
Features
5/5
Value for Money
4/5
Reviewer Source 
Source: Capterra
January 16, 2018

“Good RMM but buggy at times”

ProsGood tool and good feature set. They offer a lot of products but they don't always tie together seemlessly. For the features and price this is a good starter tool.
ConsThe product is buggy and at times doesn't perform the way you would want it to. Support is lacking and hard to work. If you need the tool to function 100% all the time, then you will be disappointed.
Reviewer Source 
Source: Capterra
January 16, 2018
Verified Reviewer
Airlines/Aviation, 501-1000 employees
Used the software for: 1-2 years
Overall Rating
4/5
Ease of Use
4/5
Features
4/5
Likelihood to Recommend
7/10
Reviewer Source 
Source: Capterra
October 6, 2018

“A good monitoring software”

ProsSimple to setup and use, excellent support.
ConsSome of our hardware was not supported out of the box, however custom reports can be made to support these.
Reviewer Source 
Source: Capterra
October 6, 2018
Keean P.
Unspecified
Used the software for: Unspecified
Overall Rating
4/5
Source: GetApp
February 17, 2012

“a comprehensive network management product ”

OverallFor a tool of this price point/range, a neat feature is the ability to create workflows with proper escalation and approval alerts. This is a rare component for a solution within this price bracket, as some high-end solutions do not do this well at all. The creation of workflows within the software allow for the automation of many tasks and operations.
ProsThe user-friendly approach that OpManager has created allows customers to customize and re-brand reports
Consdoes not currently offer third party data migration
Source: GetApp
February 17, 2012
Jendra J.
Unspecified
Used the software for: Unspecified
Overall Rating
5/5
Reviewer Source 
Source: GetApp
March 5, 2019

Reviewer Source 
Source: GetApp
March 5, 2019
Leonart M.
Ingeniero en Redes e Implementacion
Computer & Network Security, 11-50 employees
Used the software for: Unspecified
Overall Rating
5/5
Reviewer Source 
Source: GetApp
January 21, 2019

Reviewer Source 
Source: GetApp
January 21, 2019
Nashen B.
Unspecified
Used the software for: Unspecified
Overall Rating
5/5
Reviewer Source 
Source: GetApp
September 11, 2018

Reviewer Source 
Source: GetApp
September 11, 2018
Lisa H.
Therapist
Mental Health Care, 51-200 employees
Used the software for: Unspecified
Overall Rating
5/5
Reviewer Source 
Source: GetApp
October 25, 2017

Reviewer Source 
Source: GetApp
October 25, 2017