--- title: "Carbon Black Endpoint Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Carbon Black Endpoint Software - reviews, pricing plans, popular comparisons to other Cybersecurity products and more." source_url: "https://www.capterra.com/p/168868/Cb-Predictive-Security-Cloud/" page_type: "product" language: "en" publication_date: "2026-11-05" --- # Carbon Black Endpoint Software Review 2026: Features, Integrations, Pros & Cons Last updated on November 5, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Carbon Black Endpoint ## What is Carbon Black Endpoint? VMware Carbon Black Endpoint is a cloud-native platform that protects endpoints and workloads. Multiple capabilities from essential NGAV and EDR to advanced threat hunting can be added as needed and are accessible from one agent and console. Empower your security operations teams with the right tools to identify and stop even advanced threats with reduced downtime and faster time to resolution even on day one. ## What is Carbon Black Endpoint used for? [Endpoint Protection](https://www.capterra.com/endpoint-protection-software/)[Cloud Security](https://www.capterra.com/cloud-security-software/)[Cybersecurity](https://www.capterra.com/cybersecurity-software/) Top alternative Featured Overall rating Based on 8 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Carbon Black Endpoint?[Manage this product listing](https://www.g2.com/products/springworks/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Carbon Black Endpoint 5.0 (8) VS. [4.6 (1,917)](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/reviews/) Starting Price Contact vendor Starting Price $104 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (8) Ease Of Use 4.5 (1,916) Value For Money 4.3 (8) Value For Money 4.5 (1,760) Customer Service 4.6 (7) Customer Service 4.5 (1,758) ## Carbon Black Endpoint alternatives Highest Rated [4.9 (513)](https://www.capterra.com/p/181954/Iru/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.6 (294)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/) Starting price $3.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [SentinelOne Singularity Endpoint](https://www.capterra.com/p/152564/Endpoint-Protection-Platform/) [4.8 (117)](https://www.capterra.com/p/152564/Endpoint-Protection-Platform/reviews/) Starting price $179.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/152564/Endpoint-Protection-Platform/) [ESET PROTECT](https://www.capterra.com/p/151915/ESET-Endpoint-Security/) [4.7 (1,171)](https://www.capterra.com/p/151915/ESET-Endpoint-Security/reviews/) Starting price $396.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/151915/ESET-Endpoint-Security/) [View all alternatives](https://www.capterra.com/p/168868/Cb-Predictive-Security-Cloud/alternatives/) ## FAQs about Carbon Black Endpoint Overview ### What company size and specific industries is Carbon Black Endpoint built for? Carbon Black Endpoint is designed for enterprise organizations in telecommunications, healthcare, banking and finance, retail, and manufacturing. It is aimed at large companies that need endpoint protection and management across regulated and operationally complex environments. Features and Usability ### What are the key features of Carbon Black Endpoint? Carbon Black Endpoint offers endpoint protection with anti-virus, behavioral analytics, and threat intelligence for detecting suspicious activity. It also includes threat response, web threat management, network security, and data security. Access controls/permissions, encryption, whitelisting/blacklisting, activity monitoring, and reporting/analytics support policy enforcement and security oversight. Getting Started and Support ### What training and onboarding options does Carbon Black Endpoint offer? Carbon Black Endpoint provides webinars and documentation to help teams get started. Webinars support guided training sessions, while documentation gives written material for self-paced reference and setup guidance. These are the confirmed training formats listed for the product. Getting Started and Support ### What customer support options does Carbon Black Endpoint offer? Carbon Black Endpoint provides email/help desk and phone support. No reviewer feedback about support experience is available, so no claims can be made about response times, helpfulness, or common frustrations. The listed channels indicate direct contact options for users seeking assistance. ## Features AI summary Based on 1,661 Cybersecurity reviews Capterra reviewers highlight these as the features buyers care about most when comparing cybersecurity software: - **Monitoring** (**51%** of reviewers rated this feature as critical) - **Data Security** (**54%**) - **Threat Response** (**57%**) Carbon Black Endpoint includes **Data Security** and **Threat Response**, giving security teams the tools to protect sensitive information and respond to incidents more quickly. However, it does not offer **Monitoring**. Instead, it provides **Anti Virus** (**59%**), which Capterra reviewers also rate highly as an important capability. Together, these features help businesses reduce exposure to threats, contain attacks faster, and maintain stronger endpoint protection. Threat Response 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Identifying, analyzing, and mitigating security issues and taking appropriate action to protect systems and data from potential harm Access Controls/Permissions 4.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Application Security 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Identify and respond to security threats to developed applications Reporting/Analytics 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Activity Monitoring Track and report on everything that happens within the system or network Activity Tracking Track and document all activities across devices, networks, and other systems Carbon Black Endpoint 16 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Monitoring: Track and report on everything that happens within the system or network - Activity Tracking: Track and document all activities across devices, networks, and other systems - Anti Virus: Prevents, detects and removes malware - API: Application programming interface that allows for integration with other systems/databases - Application Security: Identify and respond to security threats to developed applications - Behavioral Analytics: Track and analyse user behavior within a system or network - Cloud Application Security: Identify and respond to security threats to cloud applications - Data Security: Protect sensitive data for digital privacy - Encryption: Convert data into a code for security - Endpoint Protection: Protect users working remotely and provide secure environments for personal devices to access company programs - Network Security: Prevent and monitor unauthorized access, misuse, modification, or denial of a computer network and network-accessible resources - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Threat Intelligence: Information to prevent, understand and identify cyber threats - Threat Response: Identifying, analyzing, and mitigating security issues and taking appropriate action to protect systems and data from potential harm - Whitelisting/Blacklisting: Control system access and/or deliverability for applications and email addresses --- Features 5.0 (8) 5.0 Based on 8 reviews ## Pricing Value for money 4.3 (8) Value for money 4.3 (8) 4.3 Based on 8 reviews ## Support, customer service and training options Customer Service 4.6 (7) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (7) 4.6 Based on 7 reviews ## User reviews Overall rating 5.0 Based on 8 reviews Filter by rating Counts reflect reviews available in this feed. 5(8) 4(0) 3(0) 2(0) 1(0) Mentioned topic Recent reviews first, then most helpful OW Owner Owner Used the software for: Less than 1 year ### "A mixed bag" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 19, 2023 Basic functionality is great, advanced functionality is not intuitive Pros Carbon Black Endpoint is an excellent endpoint security solution that provides comprehensive protection against a wide range of threats. Its advanced threat detection capabilities and real-time response capabilities make it an ideal choice for organizations that require robust and reliable security. The platform is easy to deploy and manage, and its intuitive interface makes it easy for IT teams to monitor and respond to security incidents. Cons While Carbon Black Endpoint is a powerful security solution, it can be quite resource-intensive and may cause performance issues on older systems. Additionally, the platform's advanced features can be difficult for less experienced IT teams to configure and manage, which may result in misconfigured settings and potential security vulnerabilities. Finally, the platform's pricing can be quite high, making it less accessible for smaller organizations with limited budgets. CM Cybersecurity Manager Cybersecurity Manager Used the software for: 3-5 years ### "Great product for a company that values security" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 February 6, 2025 Pros We like the user interface and management portal and felt like it was very intuitive. Cons We felt like certain items were not being detected but other EDRs also didn't detect them. FI Freelance IT consultant Freelance IT consultant Used the software for: I used a free trial ### "Definitely a Premium Product" 5.0 December 19, 2018 Pros High Detection Rate Stable and Secure One of the best engines in the market Cons Commands a premium pricing Expensive professional services Requires specialists to operate Boone D. Executive Assistant Used the software for: 3-5 years ### "Tighter Security than others, but also more false positives..." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 April 15, 2020 Better protection from zero-day threats for our business critical workstations and servers. Pros While not involved in the setup of the software, I do handle white-listing and installing the AV on new workstations. These tasks are easily accomplished through the online portal. I can also easily place a workstation or server in bypass mode to troubleshoot issues and determine if Carbon Black is the root cause. Cons The predictive nature of Carbon Black lends itself well to zero-day threats, however it also results in many legitimate processes being blocked. Especially when CB is first setup and is learning your environment. DO Director Of Operations Director Of Operations Used the software for: Less than 1 year ### "Carbon Black was a game changer." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 12, 2019 Pros What I like most about this software is its ease of use and real-time scanning. It has routinely identified potential threats in a fraction of the time our previous security software did. Cons What I liked least about the software is that it sometimes provides false positives with items as small as the installation of a piece of software like DropBox. That being said, I much prefer being over-informed than under. . . . Used the software for: Less than 1 year ### "Amazing Antivirus" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 September 18, 2018 Besides that everything is online cloud based antivirus that is very computer friendly with other softwares and programs. Pros Uses less than 1% of your resources when installed and active. It's the future of antivirus that can basically draw out a recent malware on virus attack on a network and give you the opportunity to shut down it's movement immediately. It easily maps out on how the infection gradly infected other systems. Cons No telling how effective this system will be unless you have a real world situation occur in your organization. And then you will see if it was worth the expense. Jorge P. IT Manager Used the software for: Less than 1 year ### "I love this predictive security service" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 15, 2018 So far is the best experience I have had so far with a security software. This is one step ahead from definition base AV. Pros I like that is more accurate than any other AV available in the market since is base in behavior. We started using it an our false-positive decrease immediately. It is an amazing service. Cons It takes a while to setup all the rules but it is worth it. DI Director Director Used the software for: 1-3 years ### "Amazing Endpoint Protection Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 19, 2020 One of the best solutions to monitor your endpoint security Pros Root cause analysis feature is great. The security feed which this product leverages from data analytics is amazing Cons It's not ideal to monitor air tight environment as the product is cloud based otherwise one excellent product [View all Reviews](https://www.capterra.com/p/168868/Cb-Predictive-Security-Cloud/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.