# Carbon Black Endpoint Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Carbon Black Endpoint Software - reviews, pricing plans, popular comparisons to other Cybersecurity products and more. Source: https://www.capterra.com/p/168868/Cb-Predictive-Security-Cloud --- # Carbon Black Endpoint Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Carbon Black Endpoint ## What is Carbon Black Endpoint? VMware Carbon Black Endpoint is a cloud-native platform that protects endpoints and workloads. Multiple capabilities from essential NGAV and EDR to advanced threat hunting can be added as needed and are accessible from one agent and console. Empower your security operations teams with the right tools to identify and stop even advanced threats with reduced downtime and faster time to resolution even on day one. ## What is Carbon Black Endpoint used for? [Endpoint Protection](https://www.capterra.com/endpoint-protection-software/)[Cloud Security](https://www.capterra.com/cloud-security-software/)[Cybersecurity](https://www.capterra.com/cybersecurity-software/) Top alternative Featured Overall rating Based on 8 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Carbon Black Endpoint?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.vmware.com&name=Carbon Black Endpoint) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Carbon Black Endpoint 5.0 (8) VS. [4.6 (1,551)](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/reviews/) Starting Price Contact vendor Starting Price $795 Per User, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (8) Ease Of Use 4.5 (1,550) Value For Money 4.3 (8) Value For Money 4.5 (1,405) Customer Service 4.6 (7) Customer Service 4.4 (1,395) ## Carbon Black Endpoint alternatives Highest Rated [4.9 (237)](https://www.capterra.com/p/180609/Action1-RMM/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [ESET Endpoint Security](https://www.capterra.com/p/151915/ESET-Endpoint-Security/) [4.7 (1,169)](https://www.capterra.com/p/151915/ESET-Endpoint-Security/reviews/) Starting price $396.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/151915/ESET-Endpoint-Security/) [AccessPatrol by CurrentWare](https://www.capterra.com/p/251580/AccessPatrol/) [4.9 (127)](https://www.capterra.com/p/251580/AccessPatrol/reviews/) Starting price $6.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/251580/AccessPatrol/) [Symantec Endpoint Security](https://www.capterra.com/p/227396/Symantec-Endpoint-Protection/) [4.4 (548)](https://www.capterra.com/p/227396/Symantec-Endpoint-Protection/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/227396/Symantec-Endpoint-Protection/) [View all alternatives](https://www.capterra.com/p/168868/Cb-Predictive-Security-Cloud/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Access Controls/Permissions 4.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Application Security 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Identify and respond to security threats to developed applications Threat Response 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Identifying, analyzing, and mitigating security issues and taking appropriate action to protect systems and data from potential harm Reporting/Analytics 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Activity Monitoring Track and report on everything that happens within the system or network Activity Tracking Track and document all activities across devices, networks, and other systems Carbon Black Endpoint 16 features Define levels of authorization for access to specific files or systems Track and report on everything that happens within the system or network Track and document all activities across devices, networks, and other systems Prevents, detects and removes malware Application programming interface that allows for integration with other systems/databases Identify and respond to security threats to developed applications Track and analyse user behavior within a system or network Identify and respond to security threats to cloud applications Protect sensitive data for digital privacy Convert data into a code for security Protect users working remotely and provide secure environments for personal devices to access company programs Prevent and monitor unauthorized access, misuse, modification, or denial of a computer network and network-accessible resources View and track pertinent metrics to find patterns and gain insights from data Information to prevent, understand and identify cyber threats Identifying, analyzing, and mitigating security issues and taking appropriate action to protect systems and data from potential harm Control system access and/or deliverability for applications and email addresses Features 5.0 (8) 5.0 Based on 8 reviews ## Pricing Value for money 4.3 (8) ### Starting price Contact vendor for pricing Free trial not available Value for money 4.3 (8) 4.3 Based on 8 reviews ## Support, customer service and training options Customer Service 4.6 (7) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (7) 4.6 Based on 7 reviews ## User reviews Overall rating 5.0 Based on 8 reviews Filter by rating 5(8) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AK Alex K. Cybersecurity Manager Financial Services ### "Great product for a company that values security" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 February 4, 2025 Pros We like the user interface and management portal and felt like it was very intuitive. Cons We felt like certain items were not being detected but other EDRs also didn't detect them. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Ben E. Owner Publishing ### "A mixed bag" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 16, 2023 Basic functionality is great, advanced functionality is not intuitive Pros Carbon Black Endpoint is an excellent endpoint security solution that provides comprehensive protection against a wide range of threats. Its advanced threat detection capabilities and real-time response capabilities make it an ideal choice for organizations that require robust and reliable security. The platform is easy to deploy and manage, and its intuitive interface makes it easy for IT teams to monitor and respond to security incidents. Cons While Carbon Black Endpoint is a powerful security solution, it can be quite resource-intensive and may cause performance issues on older systems. Additionally, the platform's advanced features can be difficult for less experienced IT teams to configure and manage, which may result in misconfigured settings and potential security vulnerabilities. Finally, the platform's pricing can be quite high, making it less accessible for smaller organizations with limited budgets. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SJ sunny j. Director Computer & Network Security ### "Amazing Endpoint Protection Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 18, 2020 One of the best solutions to monitor your endpoint security Pros Root cause analysis feature is great. The security feed which this product leverages from data analytics is amazing Cons It's not ideal to monitor air tight environment as the product is cloud based otherwise one excellent product Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Boone D. Executive Assistant Construction ### "Tighter Security than others, but also more false positives..." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 April 14, 2020 Better protection from zero-day threats for our business critical workstations and servers. Pros While not involved in the setup of the software, I do handle white-listing and installing the AV on new workstations. These tasks are easily accomplished through the online portal. I can also easily place a workstation or server in bypass mode to troubleshoot issues and determine if Carbon Black is the root cause. Cons The predictive nature of Carbon Black lends itself well to zero-day threats, however it also results in many legitimate processes being blocked. Especially when CB is first setup and is learning your environment. Switched from [Worry-Free Services Suites](https://www.capterra.com/p/238489/Worry-Free-Business-Security-Advanced/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Director Of Operations Legal Services ### "Carbon Black was a game changer." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 11, 2019 Pros What I like most about this software is its ease of use and real-time scanning. It has routinely identified potential threats in a fraction of the time our previous security software did. Cons What I liked least about the software is that it sometimes provides false positives with items as small as the installation of a piece of software like DropBox. That being said, I much prefer being over-informed than under. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Freelance IT consultant Information Technology and Services ### "Definitely a Premium Product" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 6/10 December 19, 2018 Pros High Detection Rate Stable and Secure One of the best engines in the market Cons Commands a premium pricing Expensive professional services Requires specialists to operate Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Jorge P. IT Manager Information Technology and Services ### "I love this predictive security service" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 14, 2018 So far is the best experience I have had so far with a security software. This is one step ahead from definition base AV. Pros I like that is more accurate than any other AV available in the market since is base in behavior. We started using it an our false-positive decrease immediately. It is an amazing service. Cons It takes a while to setup all the rules but it is worth it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Manny P. . Computer & Network Security ### "Amazing Antivirus" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 September 16, 2018 Besides that everything is online cloud based antivirus that is very computer friendly with other softwares and programs. Pros Uses less than 1% of your resources when installed and active. It's the future of antivirus that can basically draw out a recent malware on virus attack on a network and give you the opportunity to shut down it's movement immediately. It easily maps out on how the infection gradly infected other systems. Cons No telling how effective this system will be unless you have a real world situation occur in your organization. And then you will see if it was worth the expense. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/168868/Cb-Predictive-Security-Cloud/reviews/) Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)