# Carbon Black Endpoint Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Carbon Black Endpoint the right Cybersecurity solution for you? Explore 8 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/168868/Cb-Predictive-Security-Cloud/reviews --- Carbon Black Endpoint 5 (8) [View alternatives](https://www.capterra.com/p/168868/Cb-Predictive-Security-Cloud/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Carbon Black Endpoint Ease of use 4.4 Customer Service 4.6 ## Showing most helpful reviews Showing 1-8 of 8 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Ben E. Owner Publishing Used the software for: 6-12 months ### "A mixed bag" June 16, 2023 5.0 Basic functionality is great, advanced functionality is not intuitive Pros Carbon Black Endpoint is an excellent endpoint security solution that provides comprehensive protection against a wide range of threats. Its advanced threat detection capabilities and real-time response capabilities make it an ideal choice for organizations that require robust and reliable security. The platform is easy to deploy and manage, and its intuitive interface makes it easy for IT teams to monitor and respond to security incidents. Cons While Carbon Black Endpoint is a powerful security solution, it can be quite resource-intensive and may cause performance issues on older systems. Additionally, the platform's advanced features can be difficult for less experienced IT teams to configure and manage, which may result in misconfigured settings and potential security vulnerabilities. Finally, the platform's pricing can be quite high, making it less accessible for smaller organizations with limited budgets. Review Source AK Alex K. Cybersecurity Manager Financial Services Used the software for: 2+ years ### "Great product for a company that values security" February 4, 2025 5.0 Pros We like the user interface and management portal and felt like it was very intuitive. Cons We felt like certain items were not being detected but other EDRs also didn't detect them. Review Source VR Verified Reviewer Freelance IT consultant Information Technology and Services Used the software for: I used a free trial ### "Definitely a Premium Product" December 19, 2018 5.0 Pros High Detection Rate Stable and Secure One of the best engines in the market Cons Commands a premium pricing Expensive professional services Requires specialists to operate Review Source Boone D. Executive Assistant Construction Used the software for: 2+ years ### "Tighter Security than others, but also more false positives..." April 14, 2020 5.0 Better protection from zero-day threats for our business critical workstations and servers. Pros While not involved in the setup of the software, I do handle white-listing and installing the AV on new workstations. These tasks are easily accomplished through the online portal. I can also easily place a workstation or server in bypass mode to troubleshoot issues and determine if Carbon Black is the root cause. Cons The predictive nature of Carbon Black lends itself well to zero-day threats, however it also results in many legitimate processes being blocked. Especially when CB is first setup and is learning your environment. Review Source VR Verified Reviewer Director Of Operations Legal Services Used the software for: 6-12 months ### "Carbon Black was a game changer." March 11, 2019 5.0 Pros What I like most about this software is its ease of use and real-time scanning. It has routinely identified potential threats in a fraction of the time our previous security software did. Cons What I liked least about the software is that it sometimes provides false positives with items as small as the installation of a piece of software like DropBox. That being said, I much prefer being over-informed than under. Review Source Manny P. . Computer & Network Security Used the software for: Less than 6 months ### "Amazing Antivirus" September 16, 2018 5.0 Besides that everything is online cloud based antivirus that is very computer friendly with other softwares and programs. Pros Uses less than 1% of your resources when installed and active. It's the future of antivirus that can basically draw out a recent malware on virus attack on a network and give you the opportunity to shut down it's movement immediately. It easily maps out on how the infection gradly infected other systems. Cons No telling how effective this system will be unless you have a real world situation occur in your organization. And then you will see if it was worth the expense. Review Source Jorge P. IT Manager Information Technology and Services Used the software for: 6-12 months ### "I love this predictive security service" November 14, 2018 5.0 So far is the best experience I have had so far with a security software. This is one step ahead from definition base AV. Pros I like that is more accurate than any other AV available in the market since is base in behavior. We started using it an our false-positive decrease immediately. It is an amazing service. Cons It takes a while to setup all the rules but it is worth it. Review Source sJ sunny J. Director Computer & Network Security Used the software for: 1-2 years ### "Amazing Endpoint Protection Software" August 18, 2020 5.0 One of the best solutions to monitor your endpoint security Pros Root cause analysis feature is great. The security feed which this product leverages from data analytics is amazing Cons It's not ideal to monitor air tight environment as the product is cloud based otherwise one excellent product Review Source Similar Products Featured