# OnVoard Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about OnVoard Software - reviews, pricing plans, popular comparisons to other Reputation Management products and more. Source: https://www.capterra.com/p/168889/OnVoard --- # OnVoard Software Review 2026: Features, Integrations, Pros & Cons Last updated on April 9, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) OnVoard ## What is OnVoard? Reputation management software that allows businesses to create email campaigns, utilize predefined workflows, embed reviews, and more. ## What is OnVoard used for? [Reputation Management](https://www.capterra.com/reputation-management-software/)[Customer Loyalty](https://www.capterra.com/customer-loyalty-software/)[Review Management](https://www.capterra.com/review-management-software/) Top alternative Featured Overall rating Based on 11 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for OnVoard?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://onvoard.com&name=OnVoard) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### OnVoard 4.3 (11) VS. [4.9 (3,515)](https://www.capterra.com/p/186209/Guusto/reviews/) Starting Price Contact vendor Starting Price $4.8 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (11) Ease Of Use 4.9 (3,515) Value For Money 4.5 (11) Value For Money 4.9 (3,151) Customer Service 4.6 (10) Customer Service 4.9 (3,208) ## OnVoard alternatives [4.9 (250)](https://www.capterra.com/p/149363/Kangaroo-Rewards/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [RepeatMD](https://www.capterra.com/p/10009042/RepeatMD/) [4.4 (190)](https://www.capterra.com/p/10009042/RepeatMD/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10009042/RepeatMD/) [Referrizer](https://www.capterra.com/p/144990/Referral-Marketing-Automation/) [4.8 (196)](https://www.capterra.com/p/144990/Referral-Marketing-Automation/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/144990/Referral-Marketing-Automation/) [ReadySTORE Gift Card and Loyalty](https://www.capterra.com/p/83219/GIFT-CARD/) [4.8 (38)](https://www.capterra.com/p/83219/GIFT-CARD/reviews/) Starting price $20000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/83219/GIFT-CARD/) [View all alternatives](https://www.capterra.com/p/168889/OnVoard/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Response Management 4.7 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Planning and managing of resources and procedures to mitigate the impact of events and incidents Customer Profiles 3.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Record customer information, purchase history, and other notes Email Marketing 3.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Create and send email blasts/campaigns Campaign Analytics Track and interpret campaign performance metrics Campaign Management Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Campaign Planning Plan and strategize marketing campaigns OnVoard 26 features Track and interpret campaign performance metrics Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Plan and strategize marketing campaigns Set campaign schedules by selecting start, pause, and end dates Manage, organize, and store contact information A collection of customer information such as contact details, demographics, previous interactions, etc. Record customer information, purchase history, and other notes Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products Plan, execute, and analyze email marketing campaigns Create and send email blasts/campaigns Track delivered, received, and opened emails Tracks metrics that provide insight into how a user interacts with any interface or product Manage contacts across multiple mailing lists Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Observe and track the demand, usage, progress or quality of a system, product, or user Manage multiple campaigns in one system Adjust communications based on previous interactions or personal preferences Product suggestions provided to users based on past behavior and relevant data, such as browsing and purchasing history Analyze and gain insights into data in real-time View and track pertinent metrics to find patterns and gain insights from data Planning and managing of resources and procedures to mitigate the impact of events and incidents Automatically monitor and receive alerts for any new online reviews Notifies a business when a review is left Allows businesses to request reviews from their customers Strategize and implement rewards for returning customers, employees and other members Create, save, and re-purpose templates for emails, forms, etc. Get Advice We can help you find the software with the features you need. Features 4.5 (11) 4.5 Based on 11 reviews ## Pricing Value for money 4.5 (11) ### Starting price Contact vendor for pricing Free trial available Value for money 4.5 (11) 4.5 Based on 11 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (10) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (10) 4.6 Based on 10 reviews ## User reviews Overall rating 4.3 Based on 11 reviews Filter by rating 5(6) 4(4) 3(0) 2(0) 1(1) Mentioned topic Sorted by most recent GH Graham H. Owner Professional Training & Coaching ### "Poor service" 1.0 Overall Rating 1.0 1.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 April 27, 2025 I reached out to customer service - \[sensitive content hidden\] - what I got was a passive aggressive smart mouth response - instantly made my mind up to ditch the software. Lucky it’s in email because it was not the professional response you would normally get from a business you are reaching out for help Pros Product was as expected for points. I was able to set it up easy enough albeit instructions on the widget were challenging Cons You pay a monthly fee - then for each paid transaction that counts as one of your 200 orders. If that customer is not a member no points. That’s fine but you very quickly then get pushed to a higher paying bracket whether you like it or not. Switched from [Stackby](https://www.capterra.com/p/193279/Stackby/) Poor instructions on how to use and implement the product Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JL Jaynell L. Founder Retail ### "Review Feature" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 February 10, 2022 Pros Reviews. The main purpose of subscribing was because of this feature. Cons I would hope to receive a notification emails when someone submitted a review. I'll always have to check via OnVoard console. I'm not sure if I couldn't find the setting to do it, or it's not available to do so. Kindly let me know how if it's doable. And, I also hope that reviews could be shared to social platforms. I have seen other websites having reviews feature with the share button and I thought it might be a good tool for business owners to share on our FB/ IG accounts. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Marketing Executive Apparel & Fashion ### "Fantastic App, would highly recommend " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 2, 2022 Pros Its very easy to use and does everything we want it to do. The customer support team are very helpful and responsive Cons Would like to have more options to design the buttons and fonts. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. FL Fanny L. Director Cosmetics ### "Great app!" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 January 24, 2022 Pros It helps me a lot to manage the storage of certain products. The automatic notifications to costumer is a real time-saver! Cons I wish the notification could be sent faster… Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AK Angeline K. Director Health, Wellness and Fitness ### "Wish we went onvoard earlier. It's been great so far!" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 18, 2022 We had issues trying to gather reviews effectively for our products and our site. Using Onvoard has definitely addressed those issues and it has definitely made a difference in social proofing our products and our brand. Pros We were looking for a review app that would easily be integrated into the web platform we're using. Onvoard was just that. To our delight, the app itself is so flexible in terms of determining timing, frequency, and setup of review prompts. All our queries were met with ease and swiftly responded to. We especially wanted a review prompt that either pops up into a webpage or in-email (but later found out why this was risky), sent after a certain trigger, and will easily be integrated into our site. Cons It would be nice to have an automated weekly "round-up" of reviews. Sometimes we do forget we're running Onvoard and we don't check it. So a small reminder of "the stats of reviews" we've collected in the past week would be a nice indication. Also, showing these star ratings on Google search page would be a great plus. Would also be great if Onvoard + Easystore has some sort of discount code creation flow that is specific to certain reviewers. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KR Kaya R. Owner Retail ### "Love this app and highly recommend it " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 15, 2022 Generally love the app - it’s perfect for what I need on my website. I also highly commend the support team for their quick responses to my queries. Pros Absolutely love this app! It's really easy to use, quick to set up and has various customization options (three very important points for me as a small business owner). The support is also amazing - I had a few questions and the response was very quick. Absolutely recommend this app. Cons I’ve used this app for a few months and can’t think of any negatives at present Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Website manager Retail ### "Simple to use, very friendly for small business" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 15, 2022 Back in stock helps us a lot. I can know what's people want now and don't have to stock too much. Pros Friendly trial experience, very functional, great customer service. It really solved my problem. Cons Sometimes it can't show really exactly, thus some customers think it didn't work well. But it doesn't really matter. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TD Thomas D. Marketing Manager Food Production ### "Rich features, fairly priced, great support" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 11, 2022 Amazing. Brilliant app. Pros Packed full of features. Allowed us to replace 2-3 apps we were using, with OnVoard. The support is great, helped get us set up and understand the app. Cons Only that some elements were a little difficult to understand regarding the process of set up initially and I work in online marketing and ecommerce, web design also, however, once explained by support it's fairly easy to use. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ML Mary L. Owner Food & Beverages ### "Fantastic product - generates lots of revenue" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 10, 2022 Pros This product is comprehensive and reasonably priced. It works as expected every time, and the customer service is always timely and spot on. Cons I have found nothing wrong with this product Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SO Sandra O. manager Retail ### "easy to set up" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 28, 2021 A great app to help you grow your business , its free . Pros customer service are prompt respond on my email . very helpful Cons customer service is helpful. and fast respond Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/168889/OnVoard/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)