--- title: "CatapultEMS Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about CatapultEMS Software - reviews, pricing plans, popular comparisons to other EMS products and more." source_url: "https://www.capterra.com/p/168898/CatapultEMS/" page_type: "product" language: "en" --- # CatapultEMS Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) CatapultEMS ## What is CatapultEMS? Catapult EMS is a part of the CatapultK12 integrated suite. This is an innovative emergency response and crisis management system that empowers your team to protect what matters most by identifying, addressing, communicating and resolving threats faster. Our fully integrated communication solution arms you with automatic emergency alert notifications, real-time student accountability and parent emergency notifications that keeps everyone aware, connected and secure. ## What is CatapultEMS used for? [Emergency Notification](https://www.capterra.com/emergency-notification-software/)[EMS](https://www.capterra.com/ems-software/) Top alternative Featured Overall rating Based on 28 user reviews Reviews sentiment Positive 93% Neutral 4% Negative 4% Starting price $499 Per User, Per Year Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for CatapultEMS?[Manage this product listing](https://www.g2.com/products/catapultems/claim_requests/new?auto=true) ## CatapultEMS Overview Updated September 2026 AI summary CatapultEMS offers organizations of all sizes a platform for managing emergency communications and notifications. It supports mass notifications, incident management, and two-way communication through multiple channels including SMS, email, and mobile alerts. With features like scenario planning, real-time monitoring, geolocation, and reporting, CatapultEMS can be deployed on web, desktop, and mobile devices to support rapid response coordination. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### CatapultEMS 4.7 (28) VS. [4.8 (151)](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/reviews/) Starting Price $499 Per User, Per Year Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (28) Ease Of Use 4.8 (151) Value For Money 4.4 (21) Value For Money 4.7 (129) Customer Service 4.9 (24) Customer Service 4.9 (140) ## CatapultEMS alternatives [4.5 (68)](https://www.capterra.com/p/166388/Day-to-Day-Notification/reviews/) Starting price $500.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [Hyper-Reach](https://www.capterra.com/p/245868/Alertcycle/) [4.7 (33)](https://www.capterra.com/p/245868/Alertcycle/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/245868/Alertcycle/) [EZ Texting](https://www.capterra.com/p/145848/Ez-Texting/) [4.5 (273)](https://www.capterra.com/p/145848/Ez-Texting/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/145848/Ez-Texting/) [RedFlag](https://www.capterra.com/p/175898/RedFlag/) [4.8 (53)](https://www.capterra.com/p/175898/RedFlag/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/175898/RedFlag/) [View all alternatives](https://www.capterra.com/p/168898/CatapultEMS/alternatives/) ## FAQs about CatapultEMS Overview ### Which roles and teams benefit most from CatapultEMS? CatapultEMS is most used by school and district administrators, business services teams, and safety or IT staff who manage operational workflows across education organizations. Superintendents and principals use it for oversight and coordination, administrative teams handle requests and records, and technical or security leaders support system access, communications, and campus processes. Answer based on 28 reviews Overview ### What company size and industries is CatapultEMS built for? CatapultEMS is built specifically for K-12 schools, private and charter schools, and districts of any size, with most reviewers from midsize organizations at 48% and Education Management at 82%. It also serves small businesses at 37% and enterprises at 15%, mainly in education settings, especially for emergency notification. Answer based on 28 reviews Features and Usability ### What are the key features of CatapultEMS? CatapultEMS offers incident management, emergency dispatch, and dispatch monitoring for response operations. It includes mass notifications, SMS messaging, email alerts, push notifications, and two-way communication, plus GPS, geolocation, and real-time monitoring. Additional features include alerts/escalation, reporting and analytics, contact management, templates, and third-party integrations. Integrations ### Which third-party tools and platforms does CatapultEMS integrate with? CatapultEMS connects to PowerSchool SIS for teacher and student roster management. The available integration data highlights this school information system as the confirmed third-party platform, supporting core roster workflows within CatapultEMS. Answer based on 5 reviews Getting Started and Support ### What training and onboarding options does CatapultEMS offer? CatapultEMS provides in person training, live online sessions, webinars, documentation, and videos. In person and live online formats support guided instruction, webinars can cover key topics for groups, and documentation and videos offer self-paced reference for setup and ongoing use. Answer based on 5 reviews Getting Started and Support ### What customer support options does CatapultEMS offer? CatapultEMS provides email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. Users describe support as quick to respond, helpful with setup and onsite training, and willing to resolve issues fast. Some also note that staff act promptly on alerts and requested changes. Answer based on 3 reviews ## Features AI summary Based on 422 EMS reviews Capterra data shows that buyers of emergency notification software rank the following features as their top priorities: - **Communication Management** (**54%** of reviewers rated this feature as critical) - **SMS Messaging** (**68%**) - **Real-Time Notifications** (**72%**) CatapultEMS supports all three of the features reviewers rate highest: **Communication Management**, **SMS Messaging**, and **Real-Time Notifications**. Together, these capabilities help businesses coordinate outreach, send urgent updates quickly by text, and deliver timely alerts as situations change, allowing teams to respond faster and keep stakeholders informed. Multi-Channel Communication 4.5 (8) 50.00% of 8 reviewers that rated this feature as important or highly important Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Mass Notifications 4.5 (15) 60.00% of 15 reviewers that rated this feature as important or highly important Send messages to multiple recipients at the same time Two-Way Communication 4.3 (12) 50.00% of 12 reviewers that rated this feature as important or highly important Send, receive, and respond to messages Contact Management 4.7 (10) 60.00% of 10 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Reporting/Analytics 4.5 (8) 50.00% of 8 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Communication Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Manage and track all internal and external communication conducted via calls, email, text, or chat CatapultEMS 37 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Escalation: System alerts about the need to escalate an issue or request - Campus Notifications: Campus Notifications - Chat/Messaging: Communicate using direct chat or messages within the system - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Complaint Monitoring: Obtain, monitor, and review customer feedback/complaints relating to products and services to improve customer satisfaction - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Data Import/Export: Import and export data to and from software applications - Dispatch Monitoring: Capture information regarding dispatch, movement, and delivery of goods/resources - Email Alerts: Receive and/or send email notifications for urgent updates, requests, or other information - Emergency Dispatch: Coordinate emergency medical response - Event Triggered Actions: Predefined actions automatically performed on the occurance of specific events - For First Responders: For fire departments, volunteer fire departments, public safety agencies, emergency medical service (EMS) teams, and other agencies. - For Medical Purposes: Intended for medical use such as diagnosis, treatment, and consultation - Geolocation: Determines the location of a device using GPS or an IP address - GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual - Incident Management: Manage and track all disruptions and incidents - Mass Notifications: Send messages to multiple recipients at the same time - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multi-Language Alerts: Provide notifications in multiple languages - Push Notifications: Trigger clickable pop-up messages - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Risk Alerts: Notifying as a warning or reminder of a potential or imminent hazard - Scenario Planning: Develop potential scenarios to identify risks and opportunities - Scheduling: Plan availability and assign specific time slots for tasks and resources - SMS Messaging: Send messages via SMS - Templates: Sample files or documents that could be customized as needed or used as is - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Training Management: Track employee/learner's progression through training programs - Two-Way Communication: Send, receive, and respond to messages - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks --- Get Advice We can help you find the software with the features you need. Features 4.6 (28) 4.6 Based on 28 reviews ## Pricing Value for money 4.4 (21) Basic $499.00 Per User,Per Year Value for money 4.4 (21) 4.4 Based on 21 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (24) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (24) 4.9 Based on 24 reviews ## User reviews Overall rating 4.7 Based on 28 reviews Filter by rating 5(23) 4(3) 3(1) 2(1) 1(0) Mentioned topic Sorted by most recent MR Megan R. Admin Asst Education Management ### "#1 Product for Safety in Education " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 4, 2023 10/10 all around. Especially their customer service! Pros For me, I use it the the "back of the house" and the simple fact that it can be at your finger tips when an emergency or drill happens on a school campus is the best win for us! Cons The con for us is not the actual product, but the end user, some of our teachers still have not tried to use it and its hard because its "new tech" so older generation have a hard time wanting to move away from radios and paper. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. KH Kellie H. SRO Public Safety ### "Catapult EMS Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 November 15, 2021 Overall very pleasant. Great communication and support from the company Pros Ability to communicate well with other staff, fast emergency notification, selection list to account for students Cons Tech syncing with our school system is tricky. Some rosters haven’t been or can’t be split correctly (am/pm PK roster). This could be due to trouble syncing with our system Alternatives considered [Rave Panic Button](https://www.capterra.com/p/239662/Rave-Panic-Button/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 3, 2021 We are happy to hear, Kellie! Thank you for leaving your feedback and we hope you continue to find CatapultEMS beneficial to your district! For any concerns or troubles you may be experiencing, please reach out to support@catapultems.com and our team is happy to help! KR Karina R. Admin Assistant Primary/Secondary Education ### "Catapult Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 5, 2021 Pros Ease of purchase and great customer service Cons There are currently no complaints from me Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 2, 2021 Thank you for your feedback, Karina! We love to hear CatapultEMS is working great for your district! Our customer service team is always happy to help when needed! GG Gabriel G. System Administrator Education Management ### "Decent product, lousy integration" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 6/10 November 2, 2021 Pros End users are able to use the software just fine. Cons Integration with other Catapult products is poor to non-existent. We have to have separate uploads to put users into each product. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor December 3, 2021 Thank you for your feedback on CatapultEMS! For any concerns regarding integration and/or the overall user experience, please reach out to support@catapultems.com. Our support team is happy to help answer any questions and create a better customer experience for you! Rauna F. Assistant Superintendent Education Management ### "Customer Service is Top Notch" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 29, 2021 I have been very satisfied with the experience with Catapult. The company and the people they employee are the best. Pros The support team is amazing and always there to help you in a time of need. Cons There is really nothing that I don't like. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 2, 2021 We love to hear this! Thank you for your feedback and we are so happy CatapultEMS is working out great for your district! KR Kimberly R. Administrative Assistant Education Management ### "Fantastic Tool for schools" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 26, 2021 I honestly felt the first time the site safety team came together via a zoom meeting with our introduction to this program, I felt it was rushed and we were unable to get a firm grip of it. I understand many factors were at play along with a strict time-line but I think it presented a bad taste at first for many of the newcomers. Other than that, everyone that I have come into contact with have been amazing and extremely helpful. We are still learning our way to become extremely proficient, but we will get there. Pros We wanted a software program that allows communication between EMS, Police, Fire, with the Administration and potentially the teachers themselves all the while taking accountability of the whole student body and their present locations. This program does just that. Getting used to this type of communication with up to 150 people is a bit difficult and with time, we are getting used to it and maneuver quickly, but just like everything else that is new, it just takes time to become well versed applying it. This is an extremely useful tool and I sincerely hope to never have to use outside of a drill. If the unlikely event ever happens, I am extremely thankful we have this. Cons The features are so compact when using it on the phone and the map should be able to expand in some way other than inside that little box. Reasons for choosing CatapultEMS The program was the closest to what the District wanted with a price point that was the cherry on top. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 1, 2021 Thank you, Kimberly! This is great feedback for us and we are so happy to hear the communication between stakeholders is working the way it should be! Our CatapultEMS app has had some major changes and we encourage you to test it out when appropriate. KN Karalei N. Founder & COO Primary/Secondary Education ### "CatapultEMS" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 October 26, 2021 We have confidence that our staff will receive alerts and emergency messages in a very timely manner without lag. Our staff has learned easily to log in and account for themselves and students. The tip/bullying/alert piece for anonymous reporting works very well for communications between staff and both students and/or parents. Pros This is very useful for informing a large group of people of special alerts or emergencies. It's great to get them both on your phone and your computer. Cons It's quite a task to train new users every year, but that would likely be the same with all. We do wish that there was a direct messaging option rather than sending a link. Finally, we wish that we could remain logged into the ap on the phone as logging in takes additional time. The classroom lists are difficult to maintain as up-to-date throughout the year. Reasons for choosing CatapultEMS Comprehensiveness and cost. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 3, 2021 Thank you for your feedback on CatapultEMS! We really appreciate you letting us know how things have been working for you and your district! Please don't hesitate to reach out to support@catapultems.com so that we can assist in getting trainings easier for your new users as well as address any other concerns! AG Alex G. Network Administrator Education Management ### "Catapult EMS Ease of Use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 26, 2021 Great Support team during Emergencies. Pros Love their new app much easier to navigate and initiate an Emergency response. Every second counts during an emergency and the new app allows users to perform multiple functions from the home page of the app. Cons No Cons that I could think of for Catapult. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 1, 2021 Thank you for your feedback, Alex! It is so great to hear you love the new app and that it is easy to use! You're so right - every second counts during an emergency! LA Liliane A. Admin. Asst., Business Services Education Management ### "CatapultEMS Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 26, 2021 I've had nothing but a positive experience. Pros User friendly. Fast & effective. Great safety tool with immediate connections with ease. Cons Only set up & that's done for us. Just a matter of gathering names, emails, phone numbers, etc. There's nothing negative that I can think of. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 22, 2021 Thank you for your feedback! We are so happy to hear EMS has been an effective and easy tool for your staff and district! SB Shannon B. Executive Assistant Education Management ### "User friendly EMS" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 22, 2021 Overall the years that we have been using Catapult I have been so impressed with their customer service and how quickly they act to implement needed changes. It is top quality service for an affordable price. Pros As a trainer, I appreciated how user-friendly the software was. Even the lowest level tech employee was able to learn and use the system as intended. Cons In the early stages, we had the system crash when we really needed it. Thankfully, Catapult was super responsive and they figured out the problem and fixed it, we haven't had that issue since! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 1, 2021 Thank you for your feedback, Shannon! This is wonderful to hear! Our goal is to make sure our solutions do what they are intended to do and that we provide fixes as soon as possible as needed. [View all Reviews](https://www.capterra.com/p/168898/CatapultEMS/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.