--- title: "Retention Science (ReSci) Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Retention Science (ReSci) Software - reviews, pricing plans, popular comparisons to other Email Marketing products and more." source_url: "https://www.capterra.com/p/168933/Retention-Science/" page_type: "product" language: "en" --- # Retention Science (ReSci) Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on January 6, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Retention Science (ReSci) ## What is Retention Science (ReSci)? ReSci is an AI-powered marketing platform revolutionizing the way brands communicate with their customers. ReSci helps marketers make sense of complex data to uncover customer trends, and automates marketing campaigns that adapt to customer behavior. Our platform will help your deliver the right message to your customer at the right time, every time. ## What is Retention Science (ReSci) used for? [Predictive Analytics](https://www.capterra.com/predictive-analytics-software/)[Marketing Automation](https://www.capterra.com/marketing-automation-software/)[Email Marketing](https://www.capterra.com/email-marketing-software/) Top alternative Featured Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $1 Per Feature, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Retention Science (ReSci)?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.retentionscience.com&name=Retention Science \(ReSci\)) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Retention Science (ReSci) 4.3 (3) VS. [4.7 (836)](https://www.capterra.com/p/153508/Omnisend/reviews/) Starting Price $1 Per Feature, Per Month Starting Price $16 Usage Based, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (3) Ease Of Use 4.6 (835) Value For Money 0.0 (0) Value For Money 4.5 (735) Customer Service 5.0 (2) Customer Service 4.6 (707) ## Retention Science (ReSci) alternatives [4.2 (531)](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [4.7 (87)](https://www.capterra.com/p/174023/Customer-io/reviews/) Starting price $100.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/) [4.5 (3,058)](https://www.capterra.com/p/132666/Pipedrive/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/132666/Pipedrive/) [Klaviyo](https://www.capterra.com/p/156699/Klaviyo/) [4.6 (534)](https://www.capterra.com/p/156699/Klaviyo/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/156699/Klaviyo/) ## FAQs about Retention Science (ReSci) Overview ### What company size and specific industries is Retention Science (ReSci) built for? Retention Science (ReSci) is designed for SMB, mid-market, and enterprise businesses across a wide range of industries. The product is positioned for organizations of different sizes rather than a single sector, making it suitable for companies that need retention-focused marketing support at varying operational scales. Features and Usability ### What are the key features of Retention Science (ReSci)? Retention Science (ReSci) offers predictive analytics, recommendations, and SMS marketing as core features. It also includes email campaign management, marketing automation, customer segmentation, behavioral analytics, event-triggered actions, A/B testing, dynamic content, and reporting/analytics for managing and measuring multichannel campaigns. Integrations ### Which third-party tools and platforms does Retention Science (ReSci) integrate with? Retention Science (ReSci) integrates with Shopify and Attentive. It connects ecommerce and marketing data across these platforms, including Shopify for store operations and Attentive for email contact information exchange. These integrations support core customer data flows between sales and messaging systems. Answer based on 1 reviews Getting Started and Support ### What training and onboarding options does Retention Science (ReSci) offer? Retention Science (ReSci) provides live online sessions, webinars, and documentation to help teams get started. Live online sessions support guided setup, webinars offer scheduled instruction for groups, and documentation gives written reference material for self-paced review and feature lookup. Getting Started and Support ### What customer support options does Retention Science (ReSci) offer? Retention Science (ReSci) provides chat support for customers who need help with the platform. No reviewer feedback on support is available, so user experience details such as response speed, helpfulness, or common issues cannot be described from the catalog data. ## Features AI summary Based on 20,387 Email Marketing reviews Capterra reviewers highlight these as the features buyers value most when choosing email marketing software: - **Email Campaign Management** (**50%** of reviewers rated this feature as critical) - **Campaign Scheduling** (**44%**) - **Campaign Analytics** (**40%**) Retention Science (ReSci) supports **Email Campaign Management**, giving teams a central way to create, manage, and send marketing emails. However, it does not include **Campaign Scheduling** or **Campaign Analytics**. Instead, it offers other features that reviewers also consider important, including **Mobile Optimization** (**42%**) and **Contact Management** (**40%**). These features help businesses improve how emails display on mobile devices and keep subscriber data organized, allowing teams to deliver more relevant campaigns and manage audience relationships more effectively. Email Campaign Management 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Plan, execute, and analyze email marketing campaigns Mobile Optimization 2.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Optimize content to ensure it is easily accessible for mobile users CAN-SPAM Compliance 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Ensure all emails are compliant with anti-spam guidelines, as required by the CAN-SPAM Act Customizable Fields 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Customize data fields to support various needs and use cases Data Discovery 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Discover and connect variety of data sources to the application for analysis List Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Manage contacts across multiple mailing lists Retention Science (ReSci) 42 features ### All Features - A/B Testing: Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - Behavioral Analytics: Track and analyse user behavior within a system or network - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - CAN-SPAM Compliance: Ensure all emails are compliant with anti-spam guidelines, as required by the CAN-SPAM Act - Contact Management: Manage, organize, and store contact information - Customer Profiles: Record customer information, purchase history, and other notes - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customizable Fields: Customize data fields to support various needs and use cases - Data Blending: Merge data from multiple sources to a single data set - Data Discovery: Discover and connect variety of data sources to the application for analysis - Data Integration: Combining data from different sources and providing a unified view - Demand Forecasting: Forecast customer demand using historical insights and simulations - Drip Campaigns: Send automated marketing emails based on user actions over a predetermined period - Dynamic Content: Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience - Email Campaign Management: Plan, execute, and analyze email marketing campaigns - Event Triggered Actions: Predefined actions automatically performed on the occurance of specific events - GDPR Compliance: Ensure compliance with the General Data Protection Regulation protocols - Image Library: Store and manage images - Landing Pages/Web Forms: Create landing pages or online forms designed to capture new leads and prospects - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors - List Management: Manage contacts across multiple mailing lists - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Marketing Calendar: See past and upcoming campaigns and communications in a calendar view - Mobile Optimization: Optimize content to ensure it is easily accessible for mobile users - Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.) - Multivariate Testing: Create many versions of emails, forms, or actions and gauge which is most effective - Personalization: Adjust communications based on previous interactions or personal preferences - Predictive Analytics: Predict future data based on historical data sets - Predictive Modeling: Analyzing historical and current data and generating a model to help predict future outcomes. - Recommendations: Algorithmically generated suggestions based on user behaviors, preferences, or data patterns to enhance UX, productivity, or engagement - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - ROI Tracking: Monitor conversion rates and analyze effectiveness and profitability of marketing efforts - Sales Analytics: Track in detail how users interact with your campaigns and pages (scrolling, button interactions, etc.) - Segmentation: Group leads or contacts based on their specific characteristics - SMS Marketing: Send promotional campaigns or transactional messages via text messages - Social Marketing: Manage campaigns and track engagement for marketing efforts across social media channels - Subscriber Management: Add or remove subscribers from mailing lists - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Website Visitor Tracking: Monitor activity of individuals who visit your website using cookies - WYSIWYG Editor: What You See Is What You Get is a no-code tool that allows users to create and edit content using a visual interface --- Get Advice We can help you find the software with the features you need. Features 4.3 (3) 4.3 Based on 3 reviews ## Pricing Basic $1.00 Per Feature,Per Month Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (2) 5.0 Based on 2 reviews ## User reviews Overall rating 4.3 Based on 3 reviews Filter by rating 5(1) 4(2) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent RS Rebecca S. Digital Marketing Specialist Consumer Goods ### "Great Email Marketing Tool" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 9, 2022 Overall, have loved working with ReSci and appreciate the regular meetings we have to discuss optimizations on our campaigns and email strategy. Pros Most enjoy the AI and automated stages. It sends email templates on its own, testing for the best template and favoring that one. Cons I feel like the design capabilities are pretty lacking, and it's especially hard to work with for dark mode. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NC Nicolette C. Ecommerce Specialist Cosmetics ### "Great customer support & AI software" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 20, 2020 Pros ReSci is a great ESP for small to mid sized businesses. Their AI software Cortex is extremely sophisticated & helpful for a lean team like ours to run an expansive email automation program. Also the reporting dashboard is robust & easy to use. The ReSci team is continuously updating their platform & offering new features to try. Most of all their customer support team is unbeatable! Our account manager is hands on & willing to help us create new email initiatives. Plus their tech support is readily available to answer any questions & offer additional guidance. Cons There's a bit of a learning curve when navigating the account dashboard. However I was able to comfortably utilize their platform within a month with the help of their customer support team. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Head of Production and Customer Experience Apparel & Fashion ### "Great for Email Segmenting" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 December 4, 2018 Pros Retention science takes the guesswork out of email testing and targeting, and automates a part of the email marketing process for us. Cons Sometimes the interface on our back end isn't the most intuitive. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.