# EcoOnline ePermits Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about EcoOnline ePermits Software - reviews, pricing plans, popular comparisons to other EHS Management products and more.

Source: https://www.capterra.com/p/168945/HubSpot-Operations-Hub

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# 

 EcoOnline ePermits Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

EcoOnline ePermits

## What is EcoOnline ePermits?

EcoOnline ePermits (formerly Banyard Solutions) is the leading web-based permit-to-work software and work authorisation system that delivers control of contractors and reduced risks. e-permits helps land-based building owners ensure that the right people, with the right skills, work to the right method statement, in the right place, at the right time. Manage your contractor data in one place and monitor contractor compliance to support reviews and underpin your own internal audit processes.

## What is EcoOnline ePermits used for?

[Permit](https://www.capterra.com/permit-software/)[EHS Management](https://www.capterra.com/ehs-management-software/)[Contractor Management](https://www.capterra.com/contractor-management-software/)

Overall rating

Based on 5 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$10000

Per User, Per Month

Free trial  
available

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Do you work for EcoOnline ePermits?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.banyardsolutions.co.uk/&name=EcoOnline ePermits)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### EcoOnline ePermits

4.2 (5)

VS.

[4.9 (4,263)](https://www.capterra.com/p/205015/Deel/reviews/)

Starting Price

$10000

per user, per month

Starting Price

$5

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (5)

Ease Of Use

4.8 (4,263)

Value For Money

4.0 (5)

Value For Money

4.7 (3,915)

Customer Service

3.8 (5)

Customer Service

4.7 (4,017)

## EcoOnline ePermits alternatives

[4.5 (813)](https://www.capterra.com/p/166113/Contractor-Foreman/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.7 (479)](https://www.capterra.com/p/182990/GCPAY/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.5 (151)](https://www.capterra.com/p/194155/BuildOps/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.8 (129)](https://www.capterra.com/p/152559/KPAEHS/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/168945/e-permits/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

Audit Management

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

Audit Trail

A record of all activities within the system, including user access, changes made, etc.

Automated Routing

Tickets are automatically assigned to specific agents based on predefined rules

Building Permits

Permit issued by the local government before constructing a new building or remodeling an existing one

Compliance Management

Track and manage adherence to policies for any service, product, process, or supplier

EcoOnline ePermits 24 features

Define levels of authorization for access to specific files or systems

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

A record of all activities within the system, including user access, changes made, etc.

Tickets are automatically assigned to specific agents based on predefined rules

Permit issued by the local government before constructing a new building or remodeling an existing one

Track and manage adherence to policies for any service, product, process, or supplier

Easily track all contractor information in one centralised location

Specialized for general contractors/sub-contractors (those who conduct work on a contract basis)

Investigate and take action at root cause or error in processes to prevent recurring issues

A website or login for customers to access information

Store, manage, and track all electronic documents in a centralized location

Notifications sent to users when a task/license is about to expire

Manage and track all disruptions and incidents

Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards

Manage and track all job information and associated tasks

Access software remotely via mobile devices

Ability to fill out and submit application forms on the web

Track certifications, qualifications, and licenses for employees, contractors, etc.

Manage and track the renewal process for various services, subscriptions, contracts, or licenses

Initiate collection and analysis of known risks

Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties

Identify and assess hazards to ensure the well-being of employees, assets, and the environment

Track the status over time for a request, process, asset, or transaction

Set up connections to third-party platforms to improve business processes

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Features

4.4 (5)

4.4

Based on 5 reviews

## Pricing

Value for money

4.0 (5)

Free Trial

Basic

$10,000

Value for money

4.0 (5)

4.0

Based on 5 reviews

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## Support, customer service and training options

Customer Service

3.8 (5)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.8 (5)

3.8

Based on 5 reviews

## User reviews

Overall rating

4.2

Based on 5 reviews

Filter by rating

5(1)

4(4)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

Andrew L.

Owner

Construction

### "Convenient and easy to use"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

9/10

November 27, 2018

I use it as often as I possibly can. It simplifies the process. It speeds up the process. It costs me less to do it this way because I don't have to pay someone to drive somewhere to pull a permit in person.

Pros

I like the convenience of being able to apply and pay for a permit from my desk . I wish that more cities would use this service. It's very simple to use.

Cons

The limits that many of the cities put on the ability to use the service. I wish that the e-permit page was all encompassing and not for a few specific jobs. Each city determines how extensive their e-permits page is going to be so it ends up being very limited. For example we are plumbers and what we've found is often times the only e-permit available for a city is for doing a water heater. If I needed to pull a permit for anything else I'd still need to do it the old fashioned way.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

December 7, 2018

Hello Andrew, It's always great for customers to leave positive, constructive reviews. Unfortunately, in this case, you've left the review for the wrong product from the wrong company. I'm sure the business you intended this for would appreciate your comments on their product. Please could you re-post there and delete this comment. Thanks, Banyard Solutions

GM

Greg M.

Technical Director

### "The Best Way to Control Contractors that I've Ever Seen"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

0/10

May 21, 2018

Pros

Logical, easy to use and covers all aspects of Contractor Control. Places the onus on the Contractor to supply the necessary detail, but also on the controllers to review and approve in a timely manner. The software can flex to suit any application or Client requirements.

Cons

Not much not to like, just wish more customers had this system and it was in wider use across the industry.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SA

Simon A.

Cosntruction Director

### "E-permit reduced the time required to authorise works in every aspect"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

0/10

February 12, 2018

Pros

It is simple to use and by having all information in one place, it allows for easy review of the necessary paperwork to ensure compliance with all procedures. The ability to allow all contractors to apply for their own permits dramtically reduced the admin required by my team providing an increase in productivity

Cons

Having to access the system via a PC sometime proved difficult. Having a phone app would be very useful

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Building Services Manager

Education Management

### "Impressed with the versatility of the system although customer support could be improved."

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

6/10

January 17, 2018

Easier permit management

Pros

Once trained its easy to use. All permits in one place and easily accessible. Report function extremely useful.

Cons

Once set up the system appears to be pretty inflexible. Alterations and minor amendments are often at an additional cost. Not all functions work as smoothly as they should.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

PC

Paul C.

Database Administrator

Consumer Services

### "As System Admin I have come to terms with the system, excellent for our requirements"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

January 16, 2018

Gave a platform to consolidate and monitor contractor entry and work within our PwC buildings, leading to greater transparency of potential clashes not only with works taking place in the same areas but also with regard to client & PwC events taking place within buildings. Having an easily audited system is crucial to PwC HSE team and this is also provided - where teams would previously have to attend site and dig through physical copies of permits all are able to be accessed online.

Pros

The ease of interface and the common sense approach to where data is stored in the data admin area. Also the RAMS & Permit applications are very straightforward and easy to impart knowledge on new users, both from the contractor side and in training other system admins.

Cons

The interaction between Hot Works permits and Isolations has required considerable thought, as there doesn't seem to be a straightforward way for approvers to add these permits in, and contractors get confused between the requirements of both. Other than that everything seems to be quite well managed.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

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