--- title: "EcoOnline ePermits Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about EcoOnline ePermits Software - reviews, pricing plans, popular comparisons to other Other Construction Software products and more." source_url: "https://www.capterra.com/p/168945/e-permits/" page_type: "product" language: "en" --- # EcoOnline ePermits Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) EcoOnline ePermits ## What is EcoOnline ePermits? EcoOnline ePermits (formerly Banyard Solutions) is the leading web-based permit-to-work software and work authorisation system that delivers control of contractors and reduced risks. e-permits helps land-based building owners ensure that the right people, with the right skills, work to the right method statement, in the right place, at the right time. Manage your contractor data in one place and monitor contractor compliance to support reviews and underpin your own internal audit processes. ## What is EcoOnline ePermits used for? [Other Construction Software](https://www.capterra.com/other-construction-software/)[Permit](https://www.capterra.com/permit-software/)[EHS Management](https://www.capterra.com/ehs-management-software/) Top alternative Featured Overall rating Based on 5 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $10000 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for EcoOnline ePermits?[Manage this product listing](https://www.g2.com/products/e-permits/claim_requests/new?auto=true) ## EcoOnline ePermits Overview Updated September 2026 AI summary EcoOnline ePermits supports organizations of all sizes with managing environmental, health, and safety processes, offering tools for permit oversight, compliance, audits, incident tracking, and risk assessment. Delivered as a cloud-based solution, it features document management, corrective actions, and safety controls, with additional options for access permissions, audit trails, and integration with other business systems. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### EcoOnline ePermits 4.2 (5) VS. [4.8 (255)](https://www.capterra.com/p/143579/SiteDocs/reviews/) Starting Price $10000 per user, per month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (5) Ease Of Use 4.8 (85) Value For Money 4.0 (5) Value For Money 4.7 (71) Customer Service 3.8 (5) Customer Service 4.8 (77) ## EcoOnline ePermits alternatives [4.8 (96)](https://www.capterra.com/p/141558/DoneSafe/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.3 (84)](https://www.capterra.com/p/150242/Gensuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.8 (130)](https://www.capterra.com/p/152559/NovaraFlex/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [VelocityEHS](https://www.capterra.com/p/88891/EHS-Management-Software/) [4.4 (85)](https://www.capterra.com/p/88891/EHS-Management-Software/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/88891/EHS-Management-Software/) ## FAQs about EcoOnline ePermits Overview ### What company size and specific industries is EcoOnline ePermits built for? EcoOnline ePermits is designed for companies with high-risk land-based facilities management needs, including construction projects, maintenance work, and equipment installation. It is suitable for organizations across all industry sectors, especially those that manage permit-controlled work at physical sites. Features and Usability ### What are the key features of EcoOnline ePermits? EcoOnline ePermits offers access controls/permissions, audit trail, automated routing, and status tracking for permit workflows. It also includes online applications, building permits, document management, expiry notifications, renewal management, and contractor management, plus compliance management, risk assessment, safety management, inspection management, and third-party integrations. Getting Started and Support ### What training and onboarding options does EcoOnline ePermits offer? EcoOnline ePermits provides in person training, live online sessions, and documentation to support teams getting started. In person training supports direct instruction, live online sessions provide guided remote learning, and documentation offers written reference material for self-paced review and follow-up. Getting Started and Support ### What customer support options does EcoOnline ePermits offer? EcoOnline ePermits provides Email/Help Desk, Phone Support, and Chat. No reviewer feedback about support is available in the catalog data, so no claims can be made about response times, helpfulness, or common frustrations. Support details are limited to the listed channels. ## Features AI summary Based on 951 Other Construction Software reviews Not all EHS Management products cover every priority buyers look for. Here is what Capterra reviewers identify as most important when choosing a solution: - **Compliance Tracking** (**59%** of reviewers rated this feature as critical) - **Incident Management** (**51%**) - **Compliance Management** (**46%**) EcoOnline ePermits includes **Incident Management** and **Compliance Management**, giving teams tools to record workplace events and manage regulatory requirements in one system. However, it does not include **Compliance Tracking**. Instead, it offers **Risk Management** (**45%**) and **Corrective and Preventive Actions (CAPA)** (**44%**), which can help organizations identify hazards, address root causes, and reduce repeat issues while helping businesses maintain safer operations and stronger compliance processes. Access Controls/Permissions Define levels of authorization for access to specific files or systems Audit Management Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws Audit Trail A record of all activities within the system, including user access, changes made, etc. Automated Routing Tickets are automatically assigned to specific agents based on predefined rules Building Permits Permit issued by the local government before constructing a new building or remodeling an existing one Compliance Management Track and manage adherence to policies for any service, product, process, or supplier EcoOnline ePermits 25 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Automated Routing: Tickets are automatically assigned to specific agents based on predefined rules - Building Permits: Permit issued by the local government before constructing a new building or remodeling an existing one - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Contractor Database: Easily track all contractor information in one centralised location - Contractor Management: Specialized for general contractors/sub-contractors (those who conduct work on a contract basis) - Corrective and Preventive Actions (CAPA): Investigate and take action at root cause or error in processes to prevent recurring issues - Customer Portal: A website or login for customers to access information - Document Management: Store, manage, and track all electronic documents in a centralized location - Expiry Notifications: Notifications sent to users when a task/license is about to expire - Incident Management: Manage and track all disruptions and incidents - Inspection Management: Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards - Job Management: Manage and track all job information and associated tasks - Mobile Access: Access software remotely via mobile devices - Online Applications: Ability to fill out and submit application forms on the web - Qualification Tracking: Track certifications, qualifications, and licenses for employees, contractors, etc. - Renewal Management: Manage and track the renewal process for various services, subscriptions, contracts, or licenses - Risk Assessment: Initiate collection and analysis of known risks - Risk Management: Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties - Safety Management: Identify and assess hazards to ensure the well-being of employees, assets, and the environment - Status Tracking: Track the status over time for a request, process, asset, or transaction - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Training Management: Track employee/learner's progression through training programs --- Get Advice We can help you find the software with the features you need. Features 4.4 (5) 4.4 Based on 5 reviews ## Pricing Value for money 4.0 (5) Free Trial Basic $10,000 Value for money 4.0 (5) 4.0 Based on 5 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.8 (5) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.8 (5) 3.8 Based on 5 reviews ## User reviews Overall rating 4.2 Based on 5 reviews Filter by rating 5(1) 4(4) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent Andrew L. Owner Construction ### "Convenient and easy to use" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 November 27, 2018 I use it as often as I possibly can. It simplifies the process. It speeds up the process. It costs me less to do it this way because I don't have to pay someone to drive somewhere to pull a permit in person. Pros I like the convenience of being able to apply and pay for a permit from my desk . I wish that more cities would use this service. It's very simple to use. Cons The limits that many of the cities put on the ability to use the service. I wish that the e-permit page was all encompassing and not for a few specific jobs. Each city determines how extensive their e-permits page is going to be so it ends up being very limited. For example we are plumbers and what we've found is often times the only e-permit available for a city is for doing a water heater. If I needed to pull a permit for anything else I'd still need to do it the old fashioned way. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 7, 2018 Hello Andrew, It's always great for customers to leave positive, constructive reviews. Unfortunately, in this case, you've left the review for the wrong product from the wrong company. I'm sure the business you intended this for would appreciate your comments on their product. Please could you re-post there and delete this comment. Thanks, Banyard Solutions GM Greg M. Technical Director ### "The Best Way to Control Contractors that I've Ever Seen" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 0/10 May 21, 2018 Pros Logical, easy to use and covers all aspects of Contractor Control. Places the onus on the Contractor to supply the necessary detail, but also on the controllers to review and approve in a timely manner. The software can flex to suit any application or Client requirements. Cons Not much not to like, just wish more customers had this system and it was in wider use across the industry. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SA Simon A. Cosntruction Director ### "E-permit reduced the time required to authorise works in every aspect" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 0/10 February 12, 2018 Pros It is simple to use and by having all information in one place, it allows for easy review of the necessary paperwork to ensure compliance with all procedures. The ability to allow all contractors to apply for their own permits dramtically reduced the admin required by my team providing an increase in productivity Cons Having to access the system via a PC sometime proved difficult. Having a phone app would be very useful Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Building Services Manager Education Management ### "Impressed with the versatility of the system although customer support could be improved." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 January 17, 2018 Easier permit management Pros Once trained its easy to use. All permits in one place and easily accessible. Report function extremely useful. Cons Once set up the system appears to be pretty inflexible. Alterations and minor amendments are often at an additional cost. Not all functions work as smoothly as they should. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PC Paul C. Database Administrator Consumer Services ### "As System Admin I have come to terms with the system, excellent for our requirements" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 16, 2018 Gave a platform to consolidate and monitor contractor entry and work within our PwC buildings, leading to greater transparency of potential clashes not only with works taking place in the same areas but also with regard to client & PwC events taking place within buildings. Having an easily audited system is crucial to PwC HSE team and this is also provided - where teams would previously have to attend site and dig through physical copies of permits all are able to be accessed online. Pros The ease of interface and the common sense approach to where data is stored in the data admin area. Also the RAMS & Permit applications are very straightforward and easy to impart knowledge on new users, both from the contractor side and in training other system admins. Cons The interaction between Hot Works permits and Isolations has required considerable thought, as there doesn't seem to be a straightforward way for approvers to add these permits in, and contractors get confused between the requirements of both. Other than that everything seems to be quite well managed. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.