Average Ratings

6 Reviews
  • 4 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

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About SecureTide

Spam and virus protection software that analyzes your email history and gives you a daily spam report.


SecureTide Features

  • Allow / Block List
  • Audit Log
  • Email Archiving
  • Email Recovery
  • Email Routing
  • Encryption
  • Fraud Detection
  • Quarantine
  • Reporting & Statistics
  • Spam Filter

SecureTide Reviews Recently Reviewed!


Best anti spam service ... period.

Apr 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It just works. Unbelievable, but true. Being cloud hosted means the your server is not doing all the work and your bandwidth is not tied up. Want to take your email server offline for a few hours to do maintenance? Not a problem. AppRiver will store your email until the server returns online. In a disaster recovery mode, this would be invaluable. They can hold your email for days if needed. Their support is over the top. Response time is in minutes, not hours. Could not imagine email without it.

Cons: Can't say that I've ever had a bad experience with them. The product is constantly evolving and sometimes that can be a challenge finding where someone got moved. Seems like that is the new normal for everything and not just App River.

Overall: a very well rounded spam filter. I don't have to worry about my servers getting overloaded or bandwidth eaten up with a spam attack.

really effective software

Apr 05, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: pretty effective, consistently reliable in filtering out harmful or spam email. no worries about viruses/trojans at all

Cons: sometimes issues with configuring time that reports are sent, but its constantly improving and its just a really good software

Okay but not great

Mar 28, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Setup was extremely easy with the guides; provided detailing exactly what changes needed to be made to get mail flowing through their servers first. Price is definitely worth the money. It's better to be safe than get all your financial data hacked.

Cons: They have had a couple outages but honestly, I didn't mind. I think they just need to upgrade their server.

Capterra-loader

Email messages are sent through the SecureTide servers; These use detection methods that are constan

Mar 12, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: It intercepts junk mail and viruses before they reach the inbox or servers. Great support, questions are answered almost immediately by informed support personnel

Cons: Can't configure time of day for daily spam reports (works fine for Eastern/Central time, but inconvenient for our European staff.

Overall: I got rid of all the junk mail. They send me the good mail directly to my inbox.

Appriver works well, but has some pain points

Feb 09, 2018
3/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: It stops the vast majority of SPAM and malicious email. It does the job well, has a simple to use portal, and allows easy whitelisting of friendly emails.

Cons: There have been several times where a non-forwarded email from someone in the same organization (also using appriver) have gotten caught in the mail filter. There was nothing suspicious about it, no external links, or any of that. I've also experienced some other

Capterra-loader

Fantastic hosted spam filter with phenomenal support

Jan 17, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: First off, Appriver's support is top notch. They are fantastic!
The platform itself just works. Since it is hosted, the SPAM never even touches your mail server, reducing overhead and bandwidth, along with unwanted SPAM and Viruses. The online tools make it super easy to administer your account and share access and control with other users in your organization. Their reseller program for MSPs is great and has a central console where you can administer all of your clients from a single pane of glass.

Cons: There is constantly work being done on the UI and on the back-end. While this can also be a big advantage, often times there are UI bugs or weird quirks that require reaching out to support. (But since their support is fantastic, it's rarely a show-stopper.)

Overall: One of the best in the business. Appriver's customer support is what really stands out among the competition.