# SpamHero Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is SpamHero the right Anti-spam solution for you? Explore 15 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/168948/SpamHero/reviews --- SpamHero 4.5 (15) [View alternatives](https://www.capterra.com/p/168948/SpamHero/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 24th, 2025 # Reviews of SpamHero Ease of use 4.3 Customer Service 4.2 ## Showing most helpful reviews Showing 1-15 of 15 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Benjamin H. Founder Internet Used the software for: 2+ years ### "SpamHero is a must for busy people." October 14, 2021 5.0 I want to talk about their support. Yesterday I had a client call to say that emails weren't getting through from a specific vendor and I was asked to white list them. I went in and did that. Very easy. While in there I saw their emails were in fact flagged. I released the emails yet they never came. I reached out to Spam Hero support via chat. They confirmed that the emails were blocked due to a DMARC issue. It's a setting some senders use to prevent others from faking emails from them. I misunderstood and thought it was an issue with the senders email. I emailed my client and suggested they let the sender know that their I.T. department should look into it. A couple hours later I got an email from SpamHero - clarifying that I understood that the problem was in fact on my end. I had to let Google know that all mail was being routed through SpamHero first. Google did not know this so they were thinking these emails were coming through a fake server. The support rep proactively made changes in my account and then sent simple instructions for changes I needed to make in our Google account. Took 3 minutes! It's this incredible customer support and the effectiveness of the product that makes me want to tell everyone about SpamHero. It's not an expensive product yet their support team took the time to understand my issue and then really make sure I understood it. Very rare these days. If you are tired of wasting hours going through spam, this company will save you hours eve Pros I love that this is a "set it and forget it" product. I can literally go months without visiting the site. It just does what it is supposed to do which is block spam. If you do need help - customer support is top notch. Cons It really does a great job. It doesn't catch every spam email but between SpamHero, spam protection on my mail server and spam protection on my computer - not much gets through. Reason for choosing SpamHero SpamHero charges by the domain so it is way more cost effective if you have more then 2-3 users and the admin interface is so much easier. Review Source Ilene B. Creator, Coach and Training Designer Professional Training & Coaching Used the software for: 1-2 years ### "One of if not the best anti-spam apps I've every found" December 17, 2018 5.0 CSR and his service make this beyond 5 stars. I cannot say enough. It's been a while since we had issues to troubleshoot, but it was the best experience troubleshooting tech that I may have had--ever. And my team and I really appreciate how user-friendly and functional it is. Thank you!!! Pros Out of all the apps we've ever worked with on WordPress, I have to say HANDS DOWN, Spam Hero has been the best. A seamless experience, user-friendly, effective and with the BEST CUSTOMER SERVICE I have ever encountered. CSR really cares and knows his product. When we were having issues with filtering, He worked with us to troubleshoot what were encountering and took the time to understand our mail server, to see how we could solve what our mailhost could not or would not. I am only sorry our site is now no longer on WordPress. If every platform ran like Spam hero, with service like CSR provides, at a price point that truly works for small businesses, I would work with them for everything! Cons The only drawback is that we can't use it (or it will not be needed) with our new site host. Review Source Akshila E. Manager Information Technology Consumer Goods Used the software for: Less than 6 months ### "Config it and Forget it" September 20, 2022 4.0 Overall this is a really good solution and recommend to others. Pros SpamHero is one of the best tools in the market I have ever used. this is really cost-effective tool and really easy to manage. considering the google spam protection, it's good but missing lots of stuff, but spam hero has all that I need to protect from spam mails. And customer service was also really supportive and gave all the documentation for config my tool with high protection level. Cons Not so far but UI needs to be improved. really good solution. Review Source CG Catania G. Sales Manager Retail Used the software for: 1-2 years ### "A Great Tool For Dealing With Spam" April 25, 2024 5.0 Pros It handled and blocks email spamming easily The software enhances email security Cons Not a problem with SpamHero. It is powerful and helpful. Review Source BB Bryan B. Utility Locate Tech Utilities Used the software for: 1-2 years ### "For the price, this is the software to get!!! " February 8, 2018 5.0 they are just good, the spam was just reduced to almost zero, some will get in but overall i am completely happy, and yes you need to pay extra extra users to get access to the panel but im the only one allowed at my business, the one that goes through the users report it to the designated mailbox spamhero provided Pros SpamHero is just amazing, the service is fast and reliable. The spam filters and controls are very powerful, the amount of spam we receive is almost zero and the way its control panel is built makes administration a breeze! All of that for very few dollars per month! Cons The only con i have for this software is its not 100%. It does allow 1 out of every 100 get through. Review Source DA Daniel A. IT Director Industrial Automation Used the software for: 2+ years ### "Dependable, Quality Spam filtering service" September 12, 2018 5.0 Since our company started using SpamHero service we have drastic decrease in spam email volume. Pros Top-notch 24/7 customer service. Highly configurable and flexible filtering system that includes custom filters, approved/blocked senders lists, filtering based on geographical data and so much more. Very accurate and effective with pretty low false positives. Cons None so far. UI could be improved by allowing increase number of listed messages per page. Review Source oC oumou C. Making Banking Used the software for: Less than 6 months ### "Best of the best " May 11, 2023 5.0 What I love when Spamhero really fights the virus and ad email Pros what i like about spamhero it really fights virus and e-mail advertising Cons What I like less about Spamhero is the subscription cost Alternatives considered [Symantec Email Security.cloud](https://www.capterra.com/p/168448/Email-Security-cloud/) Reason for choosing SpamHero It’s the best for me Review Source Aquirra RoEve L. Art Teacher Computer Software Used the software for: Less than 6 months ### "SpamHero To The Rescue" April 11, 2019 4.0 Pros This software is efficient, thorough, and excels at protection. It encompasses all protective needs for your laptop from virus scans, to emails. I definitely saw the difference in performance on my laptop after installing the software. It's a decent alternative to Norton. Cons It did take a bit for it to download on my laptop, but that also could have been because it wasn't in the best condition prior. Review Source VR Verified Reviewer Property Manager Real Estate Used the software for: Less than 6 months ### "No junk mail" April 14, 2019 4.0 Pros SpamHero is a great tool that helps me keep the mail box free from spam. Cons Not that quick customer support. But overall it does a good job. Review Source VR Verified Reviewer Student Higher Education Used the software for: Less than 6 months ### "Easy to use. It works very efficiently. " April 19, 2018 4.0 Pros For the cost it does a great job filtering most of the spam. Allows you to block certain e-mail addresses. Customer support was very fast in responding to any questions/issues. Cons Does not work 100% of the time. You have to pay extra in order to have extra users access it. Tons of features that can get a little confusing to use. Review Source AL Alyssa L. Vet Tech Veterinary Used the software for: 2+ years ### "My hero for spam." September 19, 2018 4.0 Pros Spamhero does a fantastic job going through the all the emails. I am never worried I will miss something important. Great price too! Cons Took a while to get ahold of customer service, but they were great help. Review Source Leslie O. Administrative Assistant Accounting Used the software for: I used a free trial ### "Excellent Spam Filter at a Reasonable Price" December 15, 2019 4.0 Pros SpamHero seamlessly filters out spam behind the scenes, accurately removing violating emails almost 100% of the time. Cons If that one out of hundred emails that isn't caught is really a reason to dislike the software, that's really the only con. Review Source MH Michael H. CEO Used the software for: 6-12 months ### "No one wants spam so here's solution" February 9, 2018 4.0 Pros Spam Hero works effortlessly in the background to insure detection of spam In today's world everyone wants to know more about every user in order to sell something and this is quite annoying and evasive so this spam software will detect and contain malicious intrusion Much easier to use this and follow the old saying "an ounce of provention is worth a pound of cure" Review Source JP Jessica P. Independent contractor Used the software for: Less than 6 months ### "Best Spam Protection" April 4, 2018 5.0 No cons as of yet, I need to spend more time working on it as it is something I have started using more recently. So far, no issues. Pros I've tried a lot of this software and this one is the best I've encountered so far. It works effectively and is true to its promise. Review Source DM Daniel M. IT Specialist Utilities Used the software for: 6-12 months ### "Review" March 13, 2020 4.0 Pros Great that it keeps my spam out of my busy day. Cons Sometimes the spam does still get through. Review Source Similar Products Featured