# Darktrace Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Darktrace Software - reviews, pricing plans, popular comparisons to other Cybersecurity products and more. Source: https://www.capterra.com/p/168955/Darktrace --- # Darktrace Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Darktrace ## What is Darktrace? Darktrace is a global leader in AI for cybersecurity that keeps organizations ahead of the changing threat landscape every day. Founded in 2013, Darktrace provides the essential cybersecurity platform protecting organizations from unknown threats using its proprietary AI that learns from the unique patterns of life for each customer in real-time. The Darktrace ActiveAI Security Platform™ delivers a proactive approach to cyber resilience with pre-emptive visibility into security posture, real-time threat detection, and autonomous response – securing the business across cloud, email, identities, operational technology, endpoints, and network. Breakthrough innovations from our R&D teams in Cambridge, UK, and The Hague, Netherlands have resulted in over 200 patent applications filed. Darktrace’s platform and services are supported by over 2,400 employees around the world who protect nearly 10,000 customers across all major industries globally. ## What is Darktrace used for? [Cybersecurity](https://www.capterra.com/cybersecurity-software/)[Network Security](https://www.capterra.com/network-security-software/)[Cloud Security](https://www.capterra.com/cloud-security-software/) Top alternative Featured Overall rating Based on 21 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Darktrace?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.darktrace.com&name=Darktrace) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Darktrace 4.6 (21) VS. [4.6 (267)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/) Starting Price Contact vendor Starting Price $3 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (21) Ease Of Use 4.5 (267) Value For Money 3.8 (18) Value For Money 4.4 (224) Customer Service 4.4 (17) Customer Service 4.5 (222) ## Darktrace alternatives [4.5 (243)](https://www.capterra.com/p/172277/ManageEngine-Firewall-Analyzer/reviews/) Starting price $395.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars Highest Rated [Malwarebytes for Business](https://www.capterra.com/p/251770/Malwarebytes-for-Business/) [4.7 (2,514)](https://www.capterra.com/p/251770/Malwarebytes-for-Business/reviews/) Starting price $69.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/251770/Malwarebytes-for-Business/) [ESET Endpoint Security](https://www.capterra.com/p/151915/ESET-Endpoint-Security/) [4.7 (1,169)](https://www.capterra.com/p/151915/ESET-Endpoint-Security/reviews/) Starting price $396.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/151915/ESET-Endpoint-Security/) [Cloudflare](https://www.capterra.com/p/155191/Cloudflare/) [4.7 (519)](https://www.capterra.com/p/155191/Cloudflare/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/155191/Cloudflare/) [View all alternatives](https://www.capterra.com/p/168955/Darktrace/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Threat Response 4.6 (9) 111.11% of 9 reviewers that rated this feature as important or highly important Identifying, analyzing, and mitigating security issues and taking appropriate action to protect systems and data from potential harm Real-Time Monitoring 4.8 (5) 120.00% of 5 reviewers that rated this feature as important or highly important Active monitoring of systems, applications, or networks Real-Time Notifications 4.6 (5) 100.00% of 5 reviewers that rated this feature as important or highly important Notifications that are delivered to users as soon as an event occurs AI/Machine Learning 4.3 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Software program that continuously adjusts its behavior based on observed data Monitoring 5.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Observe and track the demand, usage, progress or quality of a system, product, or user Two-Factor Authentication 4.7 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Extra layer of security that requires not only a password and username but also something specific to that user Darktrace 57 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and report on everything that happens within the system or network Track and document all activities across devices, networks, and other systems Software program that continuously adjusts its behavior based on observed data Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Automatically identify and flag unusual behaviors and malicious software Techniques to prevent and filter unwanted or unsolicited email spam from reaching a user's inbox Application programming interface that allows for integration with other systems/databases Identify and respond to security threats to developed applications Track visitors'/audience's responses across web pages and other optimized content Track and analyse user behavior within a system or network Identify and respond to security threats to cloud applications Provides a channel for team members to share media files, communicate, and work together Track and manage adherence to policies for any service, product, process, or supplier Conduct tracking and assessment of application and device behavior without breaks or interruptions Protect sensitive data for digital privacy Graphical representation of data Receive and/or send email notifications for urgent updates, requests, or other information Use filters to process, organize and categorize emails to identify spam, malware and other unwanted messages Track status, assign actions, and control access to systems for devices within the organization Protect users working remotely and provide secure environments for personal devices to access company programs Investigate security threats and validate malicious activity A chronological record of actions or occurrences within a network, software, or process Monitor and control network/web traffic based on predetermined rules, protecting against unauthorized access and threats Manage and track all disruptions and incidents Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site Identify and alert about security breaches by third parties Enable businesses to implement machine learning algorithms on business data such as sales and revenue Observe and track the demand, usage, progress or quality of a system, product, or user Process and analyze human language in text or audio form Set up and configure network resources to make them accessible for authorized users, devices and servers Arrange tasks based on the level of priority or urgency Analyze and gain insights into data in real-time Receive data and information in real time Active monitoring of systems, applications, or networks Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Identify and orchestrate execution of actions needed to restore systems to optimal conditions Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Notifying as a warning or reminder of a potential or imminent hazard Analyze potential risks across the organization Initiate collection and analysis of known risks Systematic evaluation of the security of a company's overall security system and situation Continuously scan servers on a designated network to monitor health and search for any irregularities or failures Allow users to access multiple services after entering their login credentials once Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Create, manage and track all task activities and progression Set up connections to third-party platforms to improve business processes Information to prevent, understand and identify cyber threats Protect incoming and outgoing communications against malware, spam, display spoofing, and other threats Identifying, analyzing, and mitigating security issues and taking appropriate action to protect systems and data from potential harm Extra layer of security that requires not only a password and username but also something specific to that user Discover patch statuses and vulnerabilities Control system access and/or deliverability for applications and email addresses Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.3 (21) 4.3 Based on 21 reviews ## Pricing Value for money 3.8 (18) ### Starting price Contact vendor for pricing Free trial not available Value for money 3.8 (18) 3.8 Based on 18 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (17) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (17) 4.4 Based on 17 reviews ## User reviews Overall rating 4.6 Based on 21 reviews Filter by rating 5(12) 4(9) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent Peter B. vCISO Hospital & Health Care ### "great GUI and rich in threat intelligence / removing false positives and focusing on malicious activity" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 April 15, 2026 I used as a MSP for a customer who had this. the Experience was good, but i was not involved in the configuration. the solution is a high end tool for detections and you dont need a manual to use this. Pros The GUI is really good and helps focus attention where required. It filters out the nose and focuses on true malicious activity in the main part reducing false positives. It is a high end product in detections Cons it's capabilities in actually blocking anything are lacking, but the solution can integrate with other toolsets to help. it is more IDS than IPS on a very high level Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AO Alvin O. Cyber Security Specialist Information Technology and Services ### "machine learning-powered threat detection that scales security operations" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 August 29, 2025 Better threat detection, minimized email phishing threats, and enforced security policies effectively throughout the network. Pros Real-time monitoring identifies anomalies in time, email encryption secures communications, and policy control enforces compliance. Cons Setup is complicated and assistance is behind on sophisticated troubleshooting, it causes big issues sometimes. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AC Alex C. IT MANAGER Logistics and Supply Chain ### "DARKTRACE - A network helper" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 June 5, 2025 It is a great product that helps to shut down issues on a network before they become a problem that might be catastropic. Pros It is a great tool for identifying threats to the network that would otherwise cause a major issue for us. Cons The dark interface makes it look really dated and is not great for reading / looking at the information Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CB Christian B. Head of IT Operations and Security Construction ### "Pricey, but worth the moeny" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 26, 2025 Darktrace provides great functionality and has strong customer focus, with regular meetings with customer success manager, which combined has led to an overall great impression of both their products and their team. Pros Darktrace is innovative, constantly evolving and adapting to changes within the IT security sphere. Their EMAIL module is probably one of the best in the market, with a great AI based approach to filtering unwanted emails. Cons Darktrace can be a bit pricey and in the upper price segment of it's product range. Prices however can to some extent be negotiated, especially if you use a larger portion of their portfolio. Alternatives considered [Cortex XDR](https://www.capterra.com/p/175139/Traps/) [CheckPoint](https://www.capterra.com/p/252289/CheckPoint/) Reasons for choosing Darktrace Darktrace is vendor independent and it works with any kind of network component you may already have. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. GS Giovanni S. Cybersecurity Analyst Computer & Network Security ### "IDS ideale per la sicurezza informatica" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 February 26, 2025 Ottimo prodotto per la protezione in tempo reale contro le minacce informatiche, dotato dell'intelligenza artificiale self-learning. Tuttavia, alcune funzionalità avanzate, come la reportistica, potrebbero essere migliorate. Pros Segnala i comportamenti anomali in tempo reale. Cons Non ha una funzionalità di reportistica. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JH Joshua H. Construction Services Manager Construction ### "Darktrace support is amazing" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 8, 2024 We used Darktrace at my last company. We switched to Darktrace after a previous employee attempted to steal some data. The Darktrace sales team was great and gave us plenty of time to fully test the product. Once we fully switched to Darktrace the service was fantastic. Any time we needed help investigating unusual activity or creating a report they would help. I would highly recommend Darktrace to any organization that is concerned about data security. Pros The support is hands down the best part of Darktrace. We had several questions using the software and support was always quick to respond and always gave great answers. If they did not know a solution right away they always followed up in a timely manner. Cons The cost was the biggest downside, but we learned you get what you pay for. Darktrace ended up being worth the money. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ET Erik T. Systems and Security Architect Education Management ### "AI machine learning with models and advanced search capabilities" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 May 20, 2024 Great - but when we lost our main support person a year ago (She was promoted), it's been a small bit more tedious to get answers immediately. Cybersec is a fast world. Pros Advanced Search lets us dig into the exact 5W's. It also lets us recreate packet captures for network troubleshooting. The iOS app is great and lets us remotely get notified and handle any manually required situations that do not fall under our autonomous scope of actions. Cons The app has had a few bugs in the past, but is working great now. I wish we could do even more with the app - like advanced search capabilities to help diagnose while on the move. Reasons for choosing Darktrace Ease of use, helpful troubleshooting, great support, fantastic demo, top notch customer support, actionable protection. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Gideon A. Information Security Analyst Banking ### "Darktrace Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 May 30, 2023 Pros Rapid Time for Detection and Response: Darktrace's real-time threat detection and response capabilities assist my organization in shortening the period of time needed to identify and address cyber attacks. My Security team can avert possible harm and condense the scope of a security incident by quickly responding to risks when they are first identified. Cons False Positives: Like any cybersecurity solution, Darktrace could produce false positive alerts, which are signals that seem to indicate a potential threat but actually turn out to be harmless. It may be necessary to continuously monitor and modify the solution to prevent false positives while making sure that actual threats are accurately detected. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PE Patrick E. IT Security Manager Hospital & Health Care ### "NDR with a lot of potential" 4.0 Overall Rating 4.0 4.0 Ease of Use 2.0 2.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 January 13, 2023 Very responsive and good people to work with. The product has a ton of potential, especially if you worth within their eco-system. Pros It provided a lot of information about the network which was unknown before. The UI is nice and being able to see raw network logs is useful. Cons The biggest issue was that it does not do very good for anything other then it's model breach detections. Trying to use it to troubleshoot or monitor other network related things isn't very effective. After years of tuning, it was still very false positive prone and got to the point were it was hard to not ignore the alerts from it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. OR Orlando R. IT Technician Construction ### "Best Email Spam Filter" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 November 18, 2022 Pros It has reduced a number of spam emails we received that might compromise our data and network in the organisation, once opened without analysing. DarkTrace uses AI to make decisions, and all held emails will have a description or reason for that action. Cons Sometimes it quarantines important emails when the sender is new and requires manual action to move the emails to inbox. But with learning exception, in time it will make better decisions. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/168955/Darktrace/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [CrowdStrike vs Darktrace](https://www.capterra.com/compare/147662-168955/CrowdStrike-Falcon-vs-Darktrace)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. 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