# Canva Software 2026: Features, Integrations, Pros & Cons | Capterra

> Capterra's in-depth exploration of Canva Software's capabilities reveals its suitability for various software needs and provides a comprehensive overview of Canva Software pricing, features, integrations, and potential alternatives.

Source: https://www.capterra.com/p/168956/Canva

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# 

 Canva Software Review 2026: Features, Integrations, Pros & Cons

Last updated on October 23, 2025

Written byPreksha Buttan

Preksha Buttan

Preksha Buttan is a writer at Capterra. She provides insights to help small businesses identify the right software for their needs by analyzing more than 550,000 Capterra user reviews and nearly 48,000 interactions between Capterra software ad...

[See bio & all articles](https://www.capterra.com/resources/author/pbuttan/)

Edited byCaroline Rousseau

Caroline Rousseau

Content Editor

After three years of building surveys, analyzing data, and writing her own research, Caroline has been a senior content editor since 2022. Her previous experience as an analyst converged into a skill set that allows her to help her peers devel...

[See bio & all articles](https://www.capterra.com/resources/author/caroline-rousseau/)

Content Editor

Written by [Preksha Buttan](https://www.capterra.com/resources/author/pbuttan/)

Preksha Buttan is a writer at Capterra. She provides insights to help small businesses identify the right software for their needs by analyzing more than 550,000 Capterra user reviews and nearly 48,000 interactions between Capterra software advisors and buyers.

Edited by [Caroline Rousseau](https://www.capterra.com/resources/author/caroline-rousseau/)

Content Editor

After three years of building surveys, analyzing data, and writing her own research, Caroline has been a senior content editor since 2022. Her previous experience as an analyst converged into a skill set that allows her to help her peers develop and produce compelling content about today’s business matters.

Independent research methodology

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[Key takeaways](#key-takeaways)[Our verdict](#our-verdict)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Interface](#interface)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Canva

Canva Overview:

### Key takeaways

Insights from verified Capterra reviews

Canva helps small businesses create branded visuals quickly using editable templates and AI-powered design tools. It’s most used by marketing, design, and admin teams in SMBs that need fast, repeatable content. Reviewers highlight its ease of use and export flexibility. While advanced designers cite customization limits, new features like Magic Media and team-level controls expand its value for collaborative workflows.

### Our verdict

Canva is useful for teams that need to produce visual content quickly and consistently without relying on professional design tools. Its template-driven approach and AI enhancements support fast execution, but buyers should weigh trade-offs in customization depth and offline access. For SMBs focused on speed, branding, and collaboration, the value often outweighs the limitations.

Top alternative

Featured

Overall rating

Based on 13,276 user reviews

Reviews sentiment

Positive

97%

Neutral

2%

Negative

0%

Pros & cons

Versatile social media design platform

Efficient flyer and poster creation

Frequent glitches and performance lags

Limited and inconsistent file export

Starting price

$15

Per User, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Canva?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.canva.com&name=Canva)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Canva

4.7 (13,276)

VS.

[4.4 (201)](https://www.capterra.com/p/178598/QuarkXPress/reviews/)

Starting Price

$15

Per User, Per Month

Starting Price

$279

Flat Rate, Per Year

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (13,264)

Ease Of Use

4.3 (201)

Value For Money

4.6 (10,053)

Value For Money

3.9 (174)

Customer Service

4.4 (8,242)

Customer Service

4.0 (167)

## Canva alternatives

Canva may not suit teams seeking deeper design control, offline editing capabilities, or more flexible export options. If your priorities include advanced customization or broader multimedia support, consider exploring other tools that better align with your workflow and creative demands.

[4.5 (719)](https://www.capterra.com/p/153139/Visme/reviews/)

Starting price

$12.25

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.6 (1,229)](https://www.capterra.com/p/174232/adobe-express/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.6 (307)](https://www.capterra.com/p/176854/Flipsnack/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

Highest Rated

[Adobe Photoshop](https://www.capterra.com/p/229092/Adobe-Photoshop/)

[4.8 (2,437)](https://www.capterra.com/p/229092/Adobe-Photoshop/reviews/)

Starting price

$22.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/229092/Adobe-Photoshop/)

[View all alternatives](https://www.capterra.com/p/168956/Canva/alternatives/)

## Who uses Canva?

Based on Capterra reviews from the past year

Talk to a software expert

to get a free software list  
tailored to your business needs

## Pros and Cons

Versatile social media design platform

98% positive reviews out of 2221

Most reviewers describe social media as easy to manage with Canva’s templates, platform-specific sizes, and quick customization, enabling professional posts without design expertise.

Tyler B

Digital Asset Manager, 11 - 50 employees.

"Canva will get most jobs done for you without forking out big money for editing software. If your managing your social media, and creating some great and sharp-looking ads, it will do the trick MOST of the time."

Frequent glitches and performance lags

72% negative reviews out of 938

Most users report bugs and issues such as slow loading, crashes, lost progress, and interface glitches, especially with large projects or unstable internet connections.

Sayan D

Freelancing, 1 employee.

"Sometimes The App Crashes, it can be because of my device but not sure actually, Sometimes Canva Doesn't Load!"

Efficient flyer and poster creation

97% positive reviews out of 1006

Most reviewers find flyers and posters simple to produce using Canva’s extensive templates, drag-and-drop tools, and intuitive customization, saving time and reducing design costs.

Jeff B

Veterans Project Director, 11 - 50 employees.

"We were previously using Microsoft Publisher for our flyers and monthly program, and as our business began to grow, Publisher just couldn't keep up. When we graduated to Canva it really took our design game to a whole new level."

Limited and inconsistent file export

40% negative reviews out of 835

Some users report file download as restrictive, with limited formats, occasional quality issues, and difficulties exporting editable or high-resolution files for professional printing.

Hikmet L

Medical Assistance Specialist, 51 - 200 employees.

"I do not like that a higher level of customization may seem restricted, and the ability to export bigger files may require a paid subscription in some instances."

Flexible cards and invitations design

97% positive reviews out of 603

Most reviewers appreciate cards and invitations for offering diverse templates, easy personalization, and professional results for events, business, and personal occasions.

Ioana K

Events Manager, 1 employee.

"Canva is the one-stop-shop for anything I need to design as an Events Manager - menus, food labels, special cards, invitations, Instagram posts, email blasts, signs."

Slow and unhelpful customer service

43% negative reviews out of 204

Some users say customer support is difficult to reach, slow to respond, and often provides generic or ineffective solutions for technical or billing problems.

alex M

CEO, 2 - 10 employees.

"some time we need costumer service or technical support and we can not get any of it,"

## Canva's interface

Canva’s interface is built for speed and simplicity. Its drag-and-drop layout supports quick edits and template browsing. Most users find it intuitive and visually clear, though some mention friction when customizing layers or exporting high-resolution files.

2+

Preksha Buttan

Canva’s layout helps move from idea to execution quickly, especially when working under tight deadlines. However, those needing precise control over design elements or advanced formatting may find the interface limiting in key areas.

Ease of Use

4.7 (13,264)

4.7

Based on 13,264 reviews

## Key features

View by:

These features have been rated as most important by users based on their reviews.

View by:

Get Advice

We can help you find the software with the features you need.

Preksha Buttan

Canva’s top-rated features help move quickly from concept to execution, especially when working with tight timelines or limited design expertise. The editable templates and flexible export options support fast, repeatable workflows across formats.

Features

4.5 (13,264)

4.5

Based on 13,264 reviews

The Canva features below were rated the highest by reviewers. Our commentary is based on reviewer sentiment and collective feedback from reviews published in the past two years.

Templates

4.7 (174)

174 reviewers rated this feature

Enables fast creation of social media posts, presentations, flyers, and menus. Templates offer variety, creativity, and customization, helping users save time and produce polished designs with minimal effort.

Label designer

4.7 (101)

101 reviewers rated this feature

Helps small businesses create professional labels quickly and affordably. It offers a wide range of editable designs that are easy to personalize, even for first-time users.

Pre-built templates

4.6 (132)

132 reviewers rated this feature

Supports quick design turnaround with ready-to-use layouts for resumes, invoices, flyers, and more. These templates are easy to search, personalize, and adapt to different branding needs.

Design templates

4.6 (1,442)

1442 reviewers rated this feature

Covers a wide range of use cases, including social media and marketing. Templates are professionally designed, easy to edit, and suitable for both beginners and experienced users.

Customizable templates

4.6 (1,207)

1207 reviewers rated this feature

Allows users to tailor designs to specific branding, occasions, or creative goals. Editing text, colors, and images is straightforward, making it a productivity booster for teams.

Content import/export

4.5 (2,140)

2140 reviewers rated this feature

Supports importing assets and exporting designs in multiple formats like PDF, PNG, JPG, MP4, and SVG. Enables smooth collaboration and integration with platforms like Google Drive and Pinterest.

Edit, comment, and collaborate

0 reviewers rated this feature

Supports real-time editing and feedback across shared designs. Teams can leave comments, resolve suggestions, and co-create visuals simultaneously, reducing back-and-forth and speeding up approvals. It is ideal for distributed teams managing shared assets.

Team reports and insights

0 reviewers rated this feature

Provides visibility into design activity, usage patterns, and team engagement. Managers can track productivity, identify bottlenecks, and optimize workflows based on actual usage data across projects and departments.

Single sign-on

0 reviewers rated this feature

Simplifies access management by allowing users to log in securely using existing enterprise credentials. Reduces password fatigue and improves compliance with internal IT policies, especially in regulated environments.

Advanced security and admin controls

0 reviewers rated this feature

Includes enterprise-grade security features like ISO 27001 certification and SOC 2 Type II compliance. Admins can manage permissions, control data access, and enforce governance across teams and regions.

Magic Media style reference

0 reviewers rated this feature

Lets users upload a reference image to guide AI-generated visuals. This ensures consistent branding across campaigns, presentations, and social media assets, helping teams maintain visual coherence. (Released July 2025)

Canva Sheets

0 reviewers rated this feature

Combines spreadsheet functionality with visual design. Features like Magic Insights and Magic Formulas simplify data analysis and storytelling, making spreadsheets more intuitive and creative. (Released April 2025)

Dream Lab

0 reviewers rated this feature

Transforms text prompts into photorealistic visuals using Leonardo.AI’s Phoenix model. Offers creative controls like presets and style references, enabling fast, high-quality image generation. (Released December 2024)

Magic Charts

0 reviewers rated this feature

Connects live data from platforms like Google Analytics and HubSpot to create interactive visualizations. Automatically recommends chart types and updates visuals as data changes. (Released April 2025)

All key features (88)

Define levels of authorization for access to specific files or systems

49.70% of 169 reviewers that rated this feature as important or highly important

Includes enterprise-grade security features like ISO 27001 certification and SOC 2 Type II compliance. Admins can manage permissions, control data access, and enforce governance across teams and regions.

0 reviewers rated this feature

Tools for the systematic analysis of various types of data or statistics

0% of 0 reviewers...

Ability to insert animations/transitions

51.28% of 39 reviewers that rated this feature as important or highly important

Manage the process of evaluating documents or requests submitted for approval

23.08% of 52 reviewers that rated this feature as important or highly important

Creation, approval, versioning, and distribution of visual assets and designs

61.81% of 199 reviewers that rated this feature as important or highly important

Organize assets into folders and subfolders or tag assets based on a custom file hierarchy

43.40% of 53 reviewers that rated this feature as important or highly important

Collection of all assets in the system

65.48% of 281 reviewers that rated this feature as important or highly important

Share access to files and assets with individuals

52.97% of 219 reviewers that rated this feature as important or highly important

Supports audio files

40.00% of 15 reviewers that rated this feature as important or highly important

The system automatically saves work on an interval without the user needing to manually save

94.44% of 54 reviewers that rated this feature as important or highly important

Group collaboration to solve ideas in a productive and concentrated manner.

0% of 0 reviewers...

Provides centralized location and shareable capabilities for storage, distribution, and editing of brand guidelines

48.68% of 152 reviewers that rated this feature as important or highly important

Computer aided design to create precision drawings or technical illustrations

33.33% of 36 reviewers that rated this feature as important or highly important

Combines spreadsheet functionality with visual design. Features like Magic Insights and Magic Formulas simplify data analysis and storytelling, making spreadsheets more intuitive and creative. (Released April 2025)

0 reviewers rated this feature

Track and monitor efficient handling of all changes/transitions

24.00% of 25 reviewers that rated this feature as important or highly important

Integration with content management software

40.00% of 5 reviewers that rated this feature as important or highly important

Provides a channel for team members to share media files, communicate, and work together

64.77% of 809 reviewers that rated this feature as important or highly important

You can import images, videos, and fonts, then export designs in formats like PDF, PNG, JPG, or MP4. Reviewers indicate this flexibility supports collaboration, integration with tools like Pinterest, and ensures high-quality results for both print and digital use.

63.77% of 2357 reviewers that rated this feature as important or highly important

Supports importing assets and exporting designs in multiple formats like PDF, PNG, JPG, MP4, and SVG. Enables smooth collaboration and integration with platforms like Google Drive and Pinterest.

2140 reviewers rated this feature

Centralized repository to store content and assets

39.39% of 66 reviewers that rated this feature as important or highly important

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

74.70% of 336 reviewers that rated this feature as important or highly important

Digitally share pre-made materials and self-created content with others

52.40% of 292 reviewers that rated this feature as important or highly important

Canva allows you to upload and use custom fonts, supporting brand consistency and creative expression. Some reviewers find the variety impressive, though note custom font uploads require a paid plan. Users value how this helps maintain unique, professional branding.

57.99% of 1157 reviewers that rated this feature as important or highly important

Add customized logos and colors to align with company branding

64.01% of 1117 reviewers that rated this feature as important or highly important

Canva gives you a vast library of customizable templates, letting you adapt layouts, colors, fonts, and images to match your brand or project. Reviewers appreciate how this saves time, sparks creativity, and makes professional results accessible, even for beginners.

66.50% of 1397 reviewers that rated this feature as important or highly important

Allows users to tailor designs to specific branding, occasions, or creative goals. Editing text, colors, and images is straightforward, making it a productivity booster for teams.

1207 reviewers rated this feature

Create labels for products that contain required information such as colors, sizes, dates, etc.

0% of 0 reviewers...

Import and export data to and from software applications

61.17% of 649 reviewers that rated this feature as important or highly important

Graphical representation of data

58.33% of 180 reviewers that rated this feature as important or highly important

Collaborate on creating a product by sharing and adjusting designs through a shared portal

50.00% of 364 reviewers that rated this feature as important or highly important

Canva offers a wide range of design templates for social media, presentations, and more. Users think these templates inspire creativity, save time, and enable anyone—regardless of design experience—to produce polished, professional-looking graphics quickly.

64.76% of 1623 reviewers that rated this feature as important or highly important

Covers a wide range of use cases, including social media and marketing. Templates are professionally designed, easy to edit, and suitable for both beginners and experienced users.

1442 reviewers rated this feature

Manage digital assets

45.24% of 84 reviewers that rated this feature as important or highly important

Digital displays use technologies such as LCD, LED, projection and e-paper

81.82% of 11 reviewers that rated this feature as important or highly important

Saves generated content in various formats

0% of 0 reviewers...

With Canva’s drag-and-drop capability, you can easily move images, text, and elements, making design intuitive and fast. Reviewers say this aspect streamlines workflows, requires no technical skills, and helps both novices and experienced users arrange content effortlessly.

67.22% of 1153 reviewers that rated this feature as important or highly important

Transforms text prompts into photorealistic visuals using Leonardo.AI’s Phoenix model. Offers creative controls like presets and style references, enabling fast, high-quality image generation. (Released December 2024)

0 reviewers rated this feature

Update the destination URL without changing or reprinting the QR code.

0% of 0 reviewers...

Supports real-time editing and feedback across shared designs. Teams can leave comments, resolve suggestions, and co-create visuals simultaneously, reducing back-and-forth and speeding up approvals. It is ideal for distributed teams managing shared assets.

0 reviewers rated this feature

Store photos of employees

16.67% of 6 reviewers that rated this feature as important or highly important

Create, save, and store files

64.01% of 339 reviewers that rated this feature as important or highly important

Public or private sharing of digital files such as documents, audio/video, images, and more

89.74% of 39 reviewers that rated this feature as important or highly important

Edit, touch up, and convert images for publishing

63.18% of 2409 reviewers that rated this feature as important or highly important

Insert brand logos or images into your product for enhanced branding.

0% of 0 reviewers...

Store and manage images

67.35% of 873 reviewers that rated this feature as important or highly important

Helps small businesses create professional labels quickly and affordably. It offers a wide range of editable designs that are easy to personalize, even for first-time users.

101 reviewers rated this feature

Connects live data from platforms like Google Analytics and HubSpot to create interactive visualizations. Automatically recommends chart types and updates visuals as data changes. (Released April 2025)

0 reviewers rated this feature

Lets users upload a reference image to guide AI-generated visuals. This ensures consistent branding across campaigns, presentations, and social media assets, helping teams maintain visual coherence. (Released July 2025)

0 reviewers rated this feature

Collection of images, videos and other digital content that can be used

86.98% of 169 reviewers that rated this feature as important or highly important

Planning, organizing, and controlling the distribution of information or videos, images, audio, and other content

75.00% of 12 reviewers that rated this feature as important or highly important

Diagram used to organize information in a hierarchical way to show relationships

0% of 0 reviewers...

Access the system via a mobile application

71.99% of 407 reviewers that rated this feature as important or highly important

Coordinate marketing efforts across channels (email, landing pages, social media, etc.)

0.00% of 1 reviewers that rated this feature as important or highly important

Manage and support multiple languages

58.33% of 12 reviewers that rated this feature as important or highly important

Create content in various formats, such as print, PDF, HTML and more

76.19% of 21 reviewers that rated this feature as important or highly important

Generate QR codes for URLs, vCards, WiFi, Email, SMS, and more.

0% of 0 reviewers...

Edit offline

37.62% of 210 reviewers that rated this feature as important or highly important

Present offline

48.95% of 239 reviewers that rated this feature as important or highly important

Create and design org charts that include an organization's structure information, contact information, illustrations, and more

70.27% of 37 reviewers that rated this feature as important or highly important

Database for different patterns, colors, and/or decorations

64.03% of 848 reviewers that rated this feature as important or highly important

Pre-defined templates within a library for common cases such as contracts, websites, emails, and more

83.91% of 174 reviewers that rated this feature as important or highly important

Supports quick design turnaround with ready-to-use layouts for resumes, invoices, flyers, and more. These templates are easy to search, personalize, and adapt to different branding needs.

132 reviewers rated this feature

Share and present designs

63.14% of 700 reviewers that rated this feature as important or highly important

Preview materials before finalizing projects

49.35% of 231 reviewers that rated this feature as important or highly important

Helps control, track and monitor printing processes

50.00% of 6 reviewers that rated this feature as important or highly important

Outsource printing services to a third party

100.00% of 1 reviewers that rated this feature as important or highly important

Plan and coordinate all the resources, costs and time needed to execute assignments

60.87% of 23 reviewers that rated this feature as important or highly important

Share pre-configured sets of data organized and presented in a specific manner with the organization

76.92% of 13 reviewers that rated this feature as important or highly important

Creates scannable QR codes from text, URLs, or other data inputs

0% of 0 reviewers...

Preview and make real-time changes in the web content

54.92% of 732 reviewers that rated this feature as important or highly important

Search and filter data across systems to locate required information by entering keywords or certain criteria

65.18% of 537 reviewers that rated this feature as important or highly important

Simplifies access management by allowing users to log in securely using existing enterprise credentials. Reduces password fatigue and improves compliance with internal IT policies, especially in regulated environments.

0 reviewers rated this feature

Set rules to display fields in org chart to reduce clutter

57.14% of 7 reviewers that rated this feature as important or highly important

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

61.84% of 207 reviewers that rated this feature as important or highly important

Organized process that walks users through each step of building a business plan

0% of 0 reviewers...

Provides visibility into design activity, usage patterns, and team engagement. Managers can track productivity, identify bottlenecks, and optimize workflows based on actual usage data across projects and departments.

0 reviewers rated this feature

Create, save, and re-purpose templates for emails, forms, etc.

60.87% of 23 reviewers that rated this feature as important or highly important

Sample files or documents that could be customized as needed or used as is

69.19% of 185 reviewers that rated this feature as important or highly important

Enables fast creation of social media posts, presentations, flyers, and menus. Templates offer variety, creativity, and customization, helping users save time and produce polished designs with minimal effort.

174 reviewers rated this feature

Edit text as needed

67.14% of 630 reviewers that rated this feature as important or highly important

Track revisions and updates made to files and navigate between different versions

60.87% of 46 reviewers that rated this feature as important or highly important

Create professional looking videos by manipulating video footage with filters, special effects, trimming, filters and transitions

36.66% of 371 reviewers that rated this feature as important or highly important

Supports various video file formats

37.50% of 16 reviewers that rated this feature as important or highly important

Process of visually navigating data and applying analytics to detect patterns, gain insight, and answer specific business queries.

40.00% of 10 reviewers that rated this feature as important or highly important

Add a digital mark to show ownership of an image, video, document, etc.

47.22% of 36 reviewers that rated this feature as important or highly important

Options for publishing a website/landing page online, whether through a publishing site plugin, the user's site, or a subdomain

50.00% of 14 reviewers that rated this feature as important or highly important

Create, design and manage workflows for repetitive tasks

26.56% of 64 reviewers that rated this feature as important or highly important

Get Advice

We can help you find the software with the features you need.

Preksha Buttan

Canva’s top-rated features help move quickly from concept to execution, especially when working with tight timelines or limited design expertise. The editable templates and flexible export options support fast, repeatable workflows across formats.

Features

4.5 (13,264)

4.5

Based on 13,264 reviews

## Pricing

Value for money

4.6 (10053)

Canva Teams starts at $10 per user, per month, which is well below the average SMB budget of $150 per user, per month. Canva Pro is priced at $15 per user, per month for individuals, while Enterprise plans require direct vendor contact for pricing.

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/168956/Canva/pricing/)

Canva Pro

$15.00

Per User,Per Month

It includes:

-   100M+ photos, videos, graphics, audio
-   1000 brand kits to manage your brand
-   1TB of cloud storage
-   Quickly resize and translate designs
-   Plan and schedule social content
-   Background removal
-   Unlimited premium templates
-   20+ AI tools

Canva Teams

$10.00

Per User,Per Month

It includes:

-   Ensure brand consistency with approvals
-   Edit, comment, and collaborate in real time
-   Team reports and insights
-   AI Admin Controls
-   Generate on-brand copy with AI

Value for money

4.6 (10,053)

4.6

Based on 10,053 reviews

## Integrations

Canva connects with a wide range of collaboration, productivity, and content management tools. These integrations, offered through native and third-party links, support creative workflows and help teams centralize design, feedback, and publishing.

Popular integrations

[

Google Drive](https://www.capterra.com/p/161425/Drive/)[

Slack](https://www.capterra.com/p/135003/Slack/)[

Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[

Microsoft PowerPoint](https://www.capterra.com/p/141633/PowerPoint/)[

Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[

Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[

Asana](https://www.capterra.com/p/184581/Asana-PM/)[

OneDrive](https://www.capterra.com/p/161304/OneDrive/)

Preksha Buttan

Senior Content Analyst

Integrating Canva with your team’s file storage, communication, and marketing platforms helps your design lead avoid manual uploads, your sales team share assets faster, and your operations manager keep brand content aligned.

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Customer Service

4.4 (8242)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.4 (8,242)

4.4

Based on 8,242 reviews

## User reviews

Overall rating

4.7

Based on 13,276 reviews

Filter by rating

5(10201)

4(2691)

3(327)

2(26)

1(31)

Mentioned topic

Sorted by most recent

SN

Shivam N.

Digital Marketer

Marketing and Advertising

### "The Best Graphics Designing Tool Ever"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 26, 2026

I literally love the app's features and everything, as they help me easily achieve my graphic design goals.

Pros

Canva has been improved so much. It has so many AI features like Magic Write, Magic Media, Image Expander, and so much more. This helps me create graphics easily and amazingly.

Cons

Nothing at all, as per my perspective. I do use the app/website anytime I need. Everything seems perfectly fine to me till now.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Christopher R.

Director, Partner, and CTO

Information Technology and Services

### "Canva Solid Product for UML and Business Card Designs"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

April 26, 2026

Freeware offering of UML modeling and business card designs is probably the best offering I have found on the web.

Pros

I like the fact that Canva has a good interface for designing business cards. The free interface and tools make it convenient to use. I also like the UML modeling tools.

Cons

The business card publishing interface needs to be improved. The business cards I printed out were not as good as it appeared online.

Switched from

[Lucidchart](https://www.capterra.com/p/146136/Lucidchart/)

Lucid Charts interface is terrible and hard to use. Templates are almost non-existent.

Alternatives considered

[Lucidchart](https://www.capterra.com/p/146136/Lucidchart/)

Reasons for choosing Canva

Discovered Canva and now it is my go to for UML modeling, QR codes, and business card design.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

NC

Nilsa C.

Owner, Music Therapist and Teacher

Education Management

### "Canva is Magic!! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 25, 2026

Overall, Canva has been an invaluable tool for creating high quality material for marketing, teaching and even selling in my online store. I recommend it to anyone I meet who's a small biz owner or teacher.

Pros

What I like most is how user friendly it is! Limits are clear, so even with the free version you are capable of making amazing edits and products that are on brand, visually appealing and educational.

Cons

It's hard to find something I don't like about it. I'd say the AI image generator can be hit or miss, and the docs feature is clunky for the user, compared to Microsoft Word or Google Docs.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Daniel E.

Marketing director

Entertainment

### "Muy buena herramienta para comenzar"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 25, 2026

En general la experiencia es buena y sigo usándolo, pero es cierto que cuando exporto, tengo que trabajarlo con otros softwares para darle un efecto y un acabado más profesional

Pros

Me gusta lo sencillo que es usarla, es online, tiene efectos muy vistosos y efectistas, aunque a veces tiene limitaciones

Cons

En cuanto estás haciendo un trabajo más creativo, te encuentras con algunas limitaciones en cuanto a los acabados. NO te permite hacer un trabajo con personalidad propia

Switched from

[Adobe Photoshop](https://www.capterra.com/p/229092/Adobe-Photoshop/)

Es mas barato, es mas intuitivo y te permite más cosas

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MG

Milagros G.

Content creator and Social Media Manager

Individual & Family Services

### "If you can imagine it, you cancreate it with canva"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 25, 2026

Overall, my experience has been very positive. I have learned to use the application for a wide variety of purposes that serve me well—both for my business (creating content, editing photos, making Reels, videos, and cover images) and for personal use (designing gift cards, creating a resume for job hunting, or making items for my baby's shower—such as a printed menu with a QR code, an invitation list, and more). It’s even better if you have Canva Pro, as you can remove or replace image backgrounds, edit images in general, and do so much more. As I mentioned at the beginning, anything you might possibly need, you can create with Canva.

Pros

What I like most about canva is how easy to use for many things as a beginner. If you need a resume, template for carrousel on instagram for example, bussiness card, birthday cards and inpo and more. It's definitely worth the price I pay for all the things you can create.

Cons

I dont have any negative review for the moment, i enjoy creating all things for my business or personal life with canva. It was a little limited using the regular plan but after I get the pro version i dont have any complains.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

NB

Nadjwa B.

Assistante

Individual & Family Services

### "Rien pour les utilisateurs gratuits."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 24, 2026

Mon expérience Canva est satisfaisante. Créer ou modifier un modèle avec, mais il faut souscrire à l'abonnement pour des fonctionnalités qui sont toutefois indispensables.

Pros

Canva est facile à utiliser et regroupe désormais plusieurs outils pour la création d'image. Il vous aide pour les tâches simples en regroupant tous vos outils habituels au même endroit.

Cons

Les inconvénients de Canva sont les limites imposées aux utilisateurs gratuits. Il sera appréciable au moins d'exporter avec une qualité moyenne.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Unemployed

Insurance

### "Unsubscribed due to Canva's Poor AI Search Bar"

2.0

Overall Rating

2.0

2.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

5.0

5.0

Likelihood to Recommend

3/10

April 24, 2026

I used to enjoy Canva quite a bit as searching and using base templates saved me so much time rather than making something from scratch but with the AI search bar (doesn't seem like I can use a non-AI search bar) it does not pull up results I ask for even if I specify the colour, it will start showing many other colours after showing 5 templates of the colour requested. If I search for 'blue seating chart', it will start showing things like 'monthly reports', 'forecast', etc.

Pros

Has a lot of templates to choose from and designs to work with as well as being able to save the document in any size and format (Canva pro has more features).

Cons

The new AI search added to Canva has made it very difficult to find templates matching what I search/type in than before the AI search. It seems to only show the most commonly used/searched templates regardless of what I am typing or describing. They seem to update constantly, changing where tools used to be and moving things around so it feels like you need to keep rediscovering where things are to use it which takes up quite some time when everything before was fine.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CK

Claudia K.

Kommunikationsspezialistin

Renewables & Environment

### "Top kreatives Tool, insbesondere im Schulkontext"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 24, 2026

Pros

Man kann damit schnell und einfach vielfältige Projekte erledigen. Auch meine Kinder nutzen es für schulische Präsentationen und können dort ganz einfach intuitiv ihrer Kreativität freien Lauf lassen. Von Vorteil ist, dass man gemeinsam an einer Präsentation arbeiten kann.

Cons

Wenn Elemente nacheinander eingefügt werden, ist es sehr aufwändig, wieder an die darunter liegenden Elemente heranzukommen.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AK

Anshika K.

Social Media chair

Education Management

### "Student using Canva"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 24, 2026

I love this product and find it easy to use and create aesthetic flyers and posts. It is very usable and provides great features.

Pros

I like the value for money and ease of use of this tool. I really like all the features and recent updates with ai.

Cons

I havent tried the customer service so i cannot say. I also havent tried photo editing or image editing so i cannot say for that.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Allan B.

Senior Advisor

Management Consulting

### "Canva Premium A Winner"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

April 24, 2026

Canva Premium is a very useful tool, offering a wide-range of features that generally saves the user time, in terms of creation and design.

Pros

Canva Premium has an extensive and easy-to-use library of quality templates, themes, images, elements, and audio files, to name a few.

Cons

There are certain limitations in terms of setting up and creating websites, especially if payment setups (use of credit/debit cards etc.) are required. Also a Contact Form feature is currently not available, so this makes direct interaction with potential clients non-existent.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/168956/Canva/reviews/)

## FAQs

Yes. Canva offers a Free plan for individuals that includes access to thousands of templates, design types, and basic editing tools. It’s suitable for personal projects or small-scale content creation without collaboration features.

Yes. Canva supports over 300 integrations, including file storage, marketing, and productivity platforms. These are available through native and third-party connectors in the Canva Apps Marketplace.

Yes. Canva offers Brand Kits, customizable templates, and centralized asset libraries in Pro and Teams plans. These tools help businesses maintain brand consistency across marketing and internal content.

Yes. Canva Teams includes real-time editing, commenting, and approval workflows. It’s designed for small to midsize teams that need to co-create and manage visual content efficiently.

Yes. You can cancel, pause, or switch between Canva Pro and Canva Teams plans anytime through your account settings. Changes take effect at the end of the current billing cycle.

### Have more questions?

Connect with one of our advisors for a free consultation and save time in your software search.

## Sources

-   **Capterra reviews data:** Capterra reviews are collected from verified users for individual software products. [Learn more about how we source our data](https://www.capterra.com/resources/proprietary-data-research/).
    
-   **Capterra Shortlist:** Capterra Shortlist identifies the top products in our software categories based on a proprietary blend of user ratings and popularity. [Read the complete methodology here](https://www.capterra.com/resources/proprietary-data-research/#capterra-shortlist-methodology).
    
-   This product information came from Canva’s own online content in August 2025, including the product's website and its social media channels.
    

## Related reading

### [Top 7 Presentation Software](https://www.capterra.com/resources/top-presentation-software/)

Published January 18, 2023 by [Barkha Bali](https://www.capterra.com/resources/author/bbali/)

### [6 Top-Rated Free Graphic Design Software](https://www.capterra.com/resources/best-free-graphic-design-software/)

Published January 19, 2024 by [Ashish Upadhyay](https://www.capterra.com/resources/author/aupadhyay/)

### [5 Top-Rated Design Project Management Software](https://www.capterra.com/resources/best-design-project-management-software/)

Published December 17, 2025 by

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[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

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